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Executive – Tele Servicing (Business Delivery)

Location : Noida 135


Department : Business Delivery

About Us:
IndiaMART is India's largest online B2B marketplace, connecting buyers with sellers. Over
last 27 years, we have been continuously evolving our platform using sophisticated
business-enablement technologies to make doing business easy. Our credo, 'One-stop
expert for all business need!' appropriately depicts our approach. With 98 million
product offerings and 7.6 million responsive supplier bases, we provide ease and
convenience to our 175 million buyers. Our IPO was a thumping success in 2019,
reaffirming the trust of our users and investors alike.
Headquartered in Noida, we have 4,000+ employees located across 56 offices in the
country.

Why Join India MART:


 Our greatest assets are the IndiaMARTians. For our employee’s personal and
professional development, we provide a variety of career advancement opportunities
as well as learning and development activities.

 They get the benefit of working with India's largest online B2B marketplace along
with a fast-paced career progression. Potential employees can advance to the
leadership roles within five years of their work tenure. We have more than 500
employees working with us who are testimony to this program.

 The superheroes take advantage of our cutting-edge I-LEAP program, which allows
employees to “Learn as they Work.” Our Superlative Incentive Programs, arguably
among the best in business today, allows them to earn more as they do more.

Key Success factors for an Individual:


 Passion and drive to excel
 Hunger to learn and grow
 Customer Orientation

IndiaMART InterMESH Ltd.


6th floor, Tower 2, Assotech Business Cresterra, Plot No.22, Sec 135, Noida-201305, Uttar
Pradesh, India.
What the Role involves:
 Position holder will be an individual contributor
 Build and manage productive, professional relationships with clients using telephonic
and/or video conversations
 Ensure clients are using and deriving benefit from IndiaMART
 Ensure products/services in client’s e-catalog are accurately defined
 Prompt resolution of client complaints
 Assist the field sales team in achieving revenue and client retention targets by
systematic follow up & time bound closures
 Daily meaningful telephone/video calls with clients

Critical Skills of a Suitable Candidate:


 Client handling and application of Tele-sales techniques
 Active listening and understand the business contexts of clients
 Good Verbal and written communication
 Ability to work independently

You Can Apply if you possess:


 Over 70% in 10th and 12th
 Will complete Master’s Degree in Management in year 2024

Industry Leading Benefits:

 Weekly Salary
 Lucrative Incentives plans over and above the fixed salary
 Accidental Insurance, Group Life Insurance & Mediclaim
 I-LEAP Program (Higher Education Assistance Program)

Apply Now!

IndiaMART InterMESH Ltd.


6th floor, Tower 2, Assotech Business Cresterra, Plot No.22, Sec 135, Noida-201305, Uttar
Pradesh, India.

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