HP Proliant Bl465C G7 Server Blade Maintenance and Service Guide

HP ProLiant BL465c G7 Server Blade
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and
software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in
recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 594690-004

November 2011
Edition: 4
© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
AMD Opteron™ is a trademark of Advanced Micro Devices, Inc.
Contents
Customer self repair ...................................................................................................................... 5

Parts only warranty service ............................................................................................................................ 5
Illustrated parts catalog ............................................................................................................... 16

Server blade components ............................................................................................................................ 16
Removal and replacement procedures ........................................................................................... 23

Required tools ............................................................................................................................................ 23
Safety considerations .................................................................................................................................. 23
Preventing electrostatic discharge ...................................................................................................... 23
Server blade warnings and cautions .................................................................................................. 23
Symbols on equipment ...................................................................................................................... 24
Server blade preparation ............................................................................................................................ 24
Power down the server blade ............................................................................................................ 24
Remove the server blade ................................................................................................................... 25
Access panel ............................................................................................................................................. 26
Hard drive blank ........................................................................................................................................ 27
Hard drive ................................................................................................................................................. 27
DIMM baffle .............................................................................................................................................. 28
DIMMs ...................................................................................................................................................... 29
HP Smart Array Controller ........................................................................................................................... 30
Mezzanine card ........................................................................................................................................ 31
Cache module capacitor pack ..................................................................................................................... 32
Front panel/hard drive cage assembly ......................................................................................................... 33
Heatsink .................................................................................................................................................... 33
Processor................................................................................................................................................... 35
System board ............................................................................................................................................ 40
HP Trusted Platform Module......................................................................................................................... 45
System battery ........................................................................................................................................... 45
Cabling ..................................................................................................................................... 47
Hard drive power cabling ........................................................................................................................... 47
Hot-plug SAS/SATA hard drive cabling ........................................................................................................ 47
Cache module capacitor pack cabling ......................................................................................................... 48
Using the HP c-Class Blade SUV Cable ......................................................................................................... 48
Connecting locally to a server blade with video and USB devices ................................................................... 48
Accessing a server blade with local KVM ........................................................................................... 48
Accessing a server blade with local media devices .............................................................................. 49
Diagnostic tools .......................................................................................................................... 51

Troubleshooting resources ........................................................................................................................... 51
HP ROM-Based Setup Utility ........................................................................................................................ 51
HP Insight Diagnostics ................................................................................................................................ 52
Integrated Management Log ........................................................................................................................ 52
Array Diagnostic Utility ............................................................................................................................... 52
HP Insight Remote Support software ............................................................................................................. 52
USB support and functionality ...................................................................................................................... 53
USB support .................................................................................................................................... 53
Contents 3
Internal USB functionality .................................................................................................................. 53
External USB functionality ................................................................................................................. 53
Internal SD support ..................................................................................................................................... 54
Component identification ............................................................................................................. 55

Front panel components .............................................................................................................................. 55
Front panel LEDs ........................................................................................................................................ 55
SAS and SATA hard drive LEDs ................................................................................................................... 56
SAS and SATA hard drive LED combinations ................................................................................................ 56
System board components .......................................................................................................................... 57
DIMM slot identification .................................................................................................................... 58
Mezzanine connector definitions ....................................................................................................... 58
System maintenance switch ............................................................................................................... 59
System maintenance switch procedures .............................................................................................. 59
HP c-Class Blade SUV Cable ....................................................................................................................... 60
Specifications ............................................................................................................................. 61
Environmental specifications ........................................................................................................................ 61
Server blade specifications .......................................................................................................................... 61
Acronyms and abbreviations ........................................................................................................ 62

Index ......................................................................................................................................... 64
Contents 4
Customer self repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for
greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service
providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will
ship that part directly to you for replacement. There are two categories of CSR parts:
• Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts,
you will be charged for the travel and labor costs of this service.
• Optional—Parts for which customer self repair is optional. These parts are also designed for customer
self repair. If, however, you require that HP replace them for you, there may or may not be additional
charges, depending on the type of warranty service designated for your product.
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty,
HP requires that an authorized service provider replace the part. These parts are identified as "No" in the
Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits.
If assistance is required, you can call the HP Technical Support Center and a technician will help you over the
telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must
be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective
part back to HP within a defined period of time, normally five (5) business days. The defective part must be
returned with the associated documentation in the provided shipping material. Failure to return the defective
part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping
and part return costs and determine the courier/carrier to be used.
For more information about HP's Customer Self Repair program, contact your local service provider. For the
North American program, refer to the HP website (http://www.hp.com/go/selfrepair).
Parts only warranty service

Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty
service, HP will provide replacement parts free of charge.
For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these parts,
you will be charged for the travel and labor costs of this service.
Réparation par le client (CSR)

Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin
de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la
période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être
effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR:
Customer self repair 5

Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de
remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également
conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de
remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à
votre produit.
REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la
réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué
par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre situation
géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour même
ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une assistance téléphonique, appelez le
Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de rechange CSR, HP précise
s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai
indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans
l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se réserve le droit de vous facturer les
coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais d'expédition et de
retour, et détermine la société de courses ou le transporteur à utiliser.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus
d'informations sur ce programme en Amérique du Nord, consultez le site Web HP
(http://www.hp.com/go/selfrepair).
Service de garantie "pièces seules"

Votre garantie limitée HP peut inclure un service de garantie "pièces seules". Dans ce cas, les pièces de
rechange fournies par HP ne sont pas facturées.
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez à
HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
Riparazione da parte del cliente

Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti
difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente
dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza
HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per
la sostituzione. Vi sono due categorie di parti CSR:
Obbligatorie – Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la
riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
Opzionali – Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti
progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere
spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la
garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono
identificate da un "No" nel Catalogo illustrato dei componenti.

In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il
giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento
di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del
centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente
deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente difettoso, lo si deve
spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi. Il
componente difettoso deve essere restituito con la documentazione associata nell'imballo di spedizione
fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP.
Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il
corriere/vettore da utilizzare.
Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il
programma in Nord America fare riferimento al sito Web HP (http://www.hp.com/go/selfrepair).
Servizio di garanzia per i soli componenti

La garanzia limitata HP può includere un servizio di garanzia per i soli componenti. Nei termini di garanzia
del servizio per i soli componenti, HP fornirà gratuitamente le parti di ricambio.
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da
parte del cliente. Se il cliente invece richiede la sostituzione ad HP, dovrà sostenere le spese di spedizione
e di manodopera per il servizio.
Customer Self Repair

HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere
Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der
Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses
Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:
Zwingend – Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den
Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen
Service berechnet.
Optional – Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer
Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten,
können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche
Kosten anfallen.
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog
sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert.
Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen
Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und
sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert
werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es
erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen
Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit der zugehörigen
Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das

defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer
Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den
Kurier-/Frachtdienst.
Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner
vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP Website unter
Parts-only Warranty Service (Garantieservice

ausschließlich für Teile)
Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich
für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt HP Ersatzteile kostenlos zur
Verfügung.
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch
dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service
berechnet.
Reparaciones del propio cliente

Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self
Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar
sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico, HP (o los proveedores o socios
de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente
CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se
clasifican en dos categorías:
• Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a
HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de
desplazamiento y de mano de obra de dicho servicio.
• Opcional: componentes para los que la reparación por parte del usuario es opcional. Estos
componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si
precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de
servicio de garantía correspondiente al producto.
NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que
el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado
realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra "No" en el
catálogo ilustrado de componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a su
destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en el
mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al Centro de
asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales
para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán
devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP, deberá
hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los componentes
defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje de envío. Si no

enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas
sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de
componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en
contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite
la página web de HP siguiente (http://www.hp.com/go/selfrepair).
Servicio de garantía exclusivo de componentes

La garantía limitada de HP puede que incluya un servicio de garantía exclusivo de componentes. Según las
condiciones de este servicio exclusivo de componentes, HP le facilitará los componentes de repuesto sin
cargo adicional alguno.
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por
parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse
cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.

Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een
minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze
onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij
de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt HP dat
onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee
categorieën CSR-onderdelen:
Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze onderdelen
voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht.
Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen
voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen
daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het
product.
OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met
de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen.
Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de
eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden
aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een HP Service
Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de documentatie bij het
vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden geretourneerd. Als het defecte
onderdeel aan HP moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde
periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de
bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het
defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij
reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en
kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt.

Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma
van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair).
Garantieservice "Parts Only"

Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van
de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen.
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt deze
onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening
gebracht.
Reparo feito pelo cliente

Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a
minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se,
durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo
pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente.
Existem duas categorias de peças CSR:
Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças,
serão cobradas as despesas de transporte e mão-de-obra do serviço.
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de
taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de
cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão
identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o
pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser
feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico
da HP para que um técnico o ajude por telefone. A HP especifica nos materiais fornecidos com a peça CSR
de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for necessário, é
preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis.
A peça com defeito deve ser enviada com a documentação correspondente no material de transporte
fornecido. Caso não o faça, a HP poderá cobrar a reposição. Para as peças de reparo feito pelo cliente, a
HP paga todas as despesas de transporte e de devolução da peça e determina a transportadora/serviço
postal a ser utilizado.
Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o
fornecedor de serviços local. Para o programa norte-americano, visite o site da HP
Serviço de garantia apenas para peças

A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do
serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa.

No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas
peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

Illustrated parts catalog
Server blade components
Item Description Spare part Customer self

number repair (on
page 5)
1 System boards — —
a) System board assembly (Supports 6100-Series processor 598247-001 Optional2
systems)
b) System board assembly (Supports 6100-/6200- Series 668999-001 Optional2
processor systems)*
2 DIMMs — —
a) 2-GB, dual-rank, PC3-10600, registered 595094-001 Mandatory1
b) 2-GB, dual-rank, PC3-10600, unbuffered* 595101-001 Mandatory1
c) 4-GB, single-rank, PC3-10600, unbuffered* 595102-001 Mandatory1
d) 4-GB, dual-rank, PC3-10600, registered* 595096-001 Mandatory1
e) 4-GB, dual-rank, PC3L-8500, registered, low power* 606424-001 Mandatory1
f) 4-GB, single-rank, PC3-12800, registered* 676811-001 Mandatory1
Illustrated parts catalog 16

g) 8-GB, dual-rank, PC3-10600, registered* 595097-001 Mandatory1
h) 8-GB, dual-rank, PC3L-8500, registered, low power* 606425-001 Mandatory1
i) 8-GB, single-rank, PC3-12800, registered* 676812-001 Mandatory1
j) 16-GB, quad-rank, PC3-8500, registered* 595098-001 Mandatory1
k) 16-GB, quad-rank, PC3L-10600, registered* 632202-001 Mandatory1
l) 32-GB, quad-rank, PC3L-8500, registered, low power* 632203-001 Mandatory1
3 Heatsink kit with thermal grease
a) Processor 1 598248-001 Optional2
b) Processor 2 641355-001 Optional2
4 Processors — —
a) 2.0-GHz AMD Opteron™ Model 6128HE** 583751-001 Optional2
b) 2.2-GHz AMD Opteron™ Model 6132HE* ** 633546-001 Optional2
c) 2.3-GHz AMD Opteron™ Model 6134* ** 583752-001 Optional2
d) 2.4-GHz AMD Opteron™ Model 6136* ** 583753-001 Optional2
e) 2.6-GHz AMD Opteron™ Model 6140* ** 633544-001 Optional2
f) 1.7-GHz AMD Opteron™ Model 6164HE* ** 598730-001 Optional2
g) 1.8-GHz AMD Opteron™ Model 6166HE* ** 633545-001 Optional2
h) 2.1-GHz AMD Opteron™ Model 6172* ** 583755-001 Optional2
i) 2.2-GHz AMD Opteron™ Model 6174* ** 598729-001 Optional2
j) 2.3-GHz AMD Opteron™ Model 6176* ** 633722-001 Optional2
k) 2.6-GHz 8C AMD Opteron™ Model 6212* ** 662840-001 Optional2
l) 3.0-GHz 8C AMD Opteron™ Model 6220* ** 662839-001 Optional2
m) 2.4-GHz 12C AMD Opteron™ Model 6234* ** 662838-001 Optional2
n) 2.6-GHz 12C AMD Opteron™ Model 6238* ** 662837-001 Optional2
o) 1.6-GHz 16C AMD Opteron™ Model 6262HE* ** 662841-001 Optional2
p) 2.1-GHz 16C AMD Opteron™ Model 6272* ** 662836-001 Optional2
q) 2.2-GHz 16C AMD Opteron™ Model 6274* ** 662835-001 Optional2
r) 2.3-GHz 16C AMD Opteron™ Model 6276* ** 662834-001 Optional2
5 Drives* — —
a) 60-GB, 3G, SATA, SFF, SSD 572252-001 Mandatory1
b) 72-GB, 6G, SAS, SFF, 15,000-rpm, dual-port 512743-001 Mandatory1
c) 100-GB, 3G, SATA,SFF,SSD 637070-001 Mandatory1
d) 120-GB, 3G, SATA, SFF, SSD 572253-001 Mandatory1
e) 146-GB, 6G, SAS, SFF, 10,000-rpm, dual-port 507283-001 Mandatory1
f) 146-GB, 6G, SAS, SFF, 15,000-rpm, dual-port 512744-001 Mandatory1
g) 160-GB, 3G, SATA, SFF, 7,200-rpm 530932-001 Mandatory1
h) 200-GB, 3G, SATA, SFF, SSD 637071-001 Mandatory1

i) 300-GB, 6G, SAS, SFF, 10,000-rpm, dual-port 507284-001 Mandatory1
j) 400-GB, 3G, SATA, SFF, SSD 637072-001 Mandatory1
k) 450-GB, 6G, SAS, SFF, 10,000-rpm, dual-port 581310-001 Mandatory1
l) 500-GB, 3G, SATA, SFF, 7,200-rpm 508035-001 Mandatory1
m) 500-GB, 6G, SAS, SFF, 7,200-rpm, dual-port 508009-001 Mandatory1
n) 600-GB, 6G, SAS, SFF, 10,000-rpm, dual-port 581311-001 Mandatory1
o) 1-TB, 6G, SAS, SFF, 7,200-rpm, dual-port 606020-001 Mandatory1
p) 800-GB, SAS, SSD, SFF, HP MLC 632639-001 Mandatory1
q) 400-GB, SAS, SFF, SSD, HP MLC 632636-001 Mandatory1
r) 200-GB, SAS, SSD, SFF, HP MLC 632633-001 Mandatory1
s) 400-GB, SAS, SSD, SFF, HP SLC 632630-001 Mandatory1
t) 200-GB, SAS, SSD, SFF, HP SLC 632627-001 Mandatory1
u) 300-GB, 6G, SAS, 15,000-rpm, dual-port 627195-001 Mandatory1
v) 1-TB, 3G, SATA, 7,200-rpm 626162-001 Mandatory1
w) 900-GB, 6G, SAS,SFF, 10,00-rpm, dual-port 619463-001 Mandatory1
6 Controller options* — —
a) HP Smart Array P410i Controller and cache module capacitor 598256-001 Mandatory1
pack
b) HP Smart Array P410i 1-GB cache module 505908-001 Mandatory1
c) HP Smart Array P410i 512-MB cache module 578882-001 Mandatory1
d) HP Smart Array P712 m/ZM 2-port Int PCIe x8 SAS controller 531456-001 Mandatory1
e) BBWC cache module, 256-MB 462974-001 Mandatory1
f) Battery cable, 29 cm (11.5 in), 16-pin 409124-001 Mandatory1
g) Cache module capacitor pack assembly 587324-001 Mandatory1
h) HP Smart Array P711m/ 1-GB FBWC controller 537156-001 Mandatory1
i) Capacitor module 652752-001 Mandatory1
7 Hardware and plastics kit* 598250-001 Mandatory1

a) Heatsink blank — —
b) Enclosure connector cover — —
c) DIMM baffle — —
d) Cache module capacitor holder — —
e) Mezzanine card standoff — —
8 Hardware and plastics kit* 594959-001 Mandatory1

a) Smart Array blank — —
b) Enclosure connector cover — —
c) Left DIMM baffle — —
d) Right DIMM baffle — —
e) Chassis BBWC battery holder — —

f) Mezzanine BBWC battery holder — —
g) Cable retainer — —
9 Access panel* 598251-001 Mandatory1

10 Hard drive cage and front bezel assembly* 598246-001 Mandatory1
11 HP c-Class Blade SUV Cable* 416003-001 Mandatory1
12 System battery* 234556-001 Mandatory1
13 Trusted Platform Module* 505836-001 No3

14 Fiber channel mezzanine card options* — —
a) Emulex LPe1105-HP 4Gb FC HBA for HP c-Class BladeSystem 405921-001 Mandatory1
b) QLogic QMH2462 4Gb FC HBA for HP c-Class BladeSystem 405920-001 Mandatory1
c) Emulex LPe1205-HP 8Gb FC HBA for HP c-Class BladeSystem 456978-001 Mandatory1
d) QLogic QMH2562 8Gb FC HBA for HP c-Class BladeSystem 455869-001 Mandatory1
e) Brocade 804 8Gb FC HBA for HP c-Class BladeSystem 592045-001 Mandatory1
15 Ethernet mezzanine card options* — —

a) HP NC325m PCI Express Quad Port Gigabit Server Adapter 436011-001 Mandatory1
for c-Class BladeSystem
b) HP NC326m PCI Express Dual Port 1Gb Server Adapter 419330-001 Mandatory1
for c-Class BladeSystem
c) HP NC360m Dual Port 1GbE BL-c Adapter 448068-001 Mandatory1
d) HP NC364m Quad Port 1GbE BL-c Adapter 448066-001 Mandatory1
e) HP NC382m Dual Port 1GbE Multifunction BL-c Adapter 462748-001 Mandatory1
f) HP NC532m Dual Port Flex-10 10GbE Multifunction BL-c 466308-001 Mandatory1

Adapter
g) QLogic QMH4062 1GbE iSCSI Adapter for 488081-001 Mandatory1
HP BladeSystem c-Class
h) HP NC522m Dual Port Flex-10 10GbE Multifunction BL-c 466309-001 Mandatory1
Adapter
i) HP NC542m Dual Port Flex-10 10GbE BLc Adapter 539933-001 Mandatory1
j) HP NC550m 10GbE 2-port PCIe x8 Flex-10 Ethernet Adapter 586445-001 Mandatory1
k) HP NC551m Dual Port FlexFabric 10Gb Converged Network 580238-001 Mandatory1

Adapter
l) HP NC553m 10GbE 2-port FlexFabric Adapter 617727-001 Mandatory1
m) HP NC525m 10GbE 2-Port FlexFabric Server Adapter 617728-001 Mandatory1
n) PCIe G2x8 2p 10GbE ELXBE3 657442-001 Mandatory1
16 Infiniband mezzanine card options* — —

a) HP 4X DDR IB Dual Port Mezzanine HCA for HP BladeSystem 450604-001 Mandatory1
c-Class
b) HP 4X QDR IB CX2 Dual Port Mezz HCA for HP BladeSystem 593411-001 Mandatory1
c-Class
c) QLogic 4X QDR IB Dual Port Mezzanine HCA for HP 583999-001 Mandatory1
BladeSystem c-Class
17 I/O expansion mezzanine card options* — —
a) HP StorageWorks 80GB IO Accelerator for BladeSystem 507150-001 Mandatory1
c-Class

b) HP StorageWorks 160GB IO Accelerator for BladeSystem 507151-001 Mandatory1
c-Class
c) QLogic 4X QDR IB Dual Port Mezzanine HCA for HP 507152-001 Mandatory1
BladeSystem c-Class
d) HP 640GB IO Accelerator* 627196-001 Mandatory1
18 HP Smart Array mezzanine card options — —

a) HP Smart Array P700m Controller 510026-001 Mandatory1
b) HP Smart Array P700m 512-MB cache module 451792-001 Mandatory1
c) HP Smart Array P700m 256-MB cache module 508118-001 Mandatory1
d) HP Smart Array P700m low-profile battery 453779-001 Mandatory1
e) HP Smart Array P400 Controller battery cable assembly, 60 409125-001 Mandatory1

cm (24 in)
19 Hard drive backplane, front* 598252-001 Optional2
20 Hard drive blank* 392613-001 Mandatory1
21 Hard drive cage, with bezel* 596253-001 Mandatory1
22 Hard drive backplane cable assembly* 607791-001 Mandatory1
*Not shown
**Do not mix processors with different model numbers, speeds, cache sizes, or power consumption.
1
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be
charged for the travel and labor costs of this service.
2
Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If,
however, you require that HP replace them for you, there may or may not be additional charges, depending on the type
of warranty service designated for your product.
3
No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that
an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
1
Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de
remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
2
Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également
conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces
pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.
3
No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour
que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces
pièces sont identifiées par la mention “Non” dans le Catalogue illustré.
1
Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la
riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
2
Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti
progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese
addizionali a seconda del tipo di garanzia previsto per il prodotto.
3
No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la
garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate
da un “No” nel Catalogo illustrato dei componenti.
1
Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie
diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet.
2
Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer
Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei
diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.

3
No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen,
muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
„Nein“ gekennzeichnet.
1
Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP
que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano
de obra de dicho servicio.
2
Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes
también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su
sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al
producto.
3
No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario
haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos
componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes.
1
Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te
vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
2
Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn
ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen
daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.
3
No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de
garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze
onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".
1
Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças,
serão cobradas as despesas de transporte e mão-de-obra do serviço.
2
Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa
adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3
No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia
do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No”
(Não), no catálogo de peças ilustrado.

Removal and replacement procedures
Required tools
You need the following items for some procedures:
• T-15 Torx screwdriver (provided inside the access panel)
• HP Insight Diagnostics software ("HP Insight Diagnostics" on page 52)
Safety considerations
Before performing service procedures, review all the safety information.
Preventing electrostatic discharge

To prevent damaging the system, be aware of the precautions you need to follow when setting up the system
or handling parts. A discharge of static electricity from a finger or other conductor may damage system
boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
To prevent electrostatic damage:
• Avoid hand contact by transporting and storing products in static-safe containers.
• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
• Place parts on a grounded surface before removing them from their containers.
• Avoid touching pins, leads, or circuitry.
• Always be properly grounded when touching a static-sensitive component or assembly.
Server blade warnings and cautions

WARNING: To reduce the risk of shock or injury from high-current electrical energy, do not
remove the server blade access panel and then install the server blade into the enclosure.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: Do not operate the server blade with the access panel removed. Operating the server
blade in this manner results in improper airflow and improper cooling that can lead to thermal
damage.
CAUTION: When performing non-hot-plug operations, you must power down the server blade
and/or the system. However, it may be necessary to leave the server blade powered up when
performing other operations, such as hot-plug installations or troubleshooting.
Removal and replacement procedures 23

Symbols on equipment
The following symbols may be placed on equipment to indicate the presence of potentially hazardous
conditions.
This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
This symbol indicates the presence of electric shock hazards. The area contains no user
or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection.

WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do
not plug telephone or telecommunications connectors into this receptacle.
This symbol indicates the presence of a hot surface or hot component. If this surface is
contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the surface to cool
before touching.
This symbol indicates that the component exceeds the recommended weight for one
individual to handle safely.
3.72 kg WARNING: To reduce the risk of personal injury or damage to the equipment, observe
14.00 lb local occupational health and safety requirements and guidelines for manual material
handling.
These symbols, on power supplies or systems, indicate that the equipment is supplied
by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock, remove all power cords to
completely disconnect power from the system.
Server blade preparation

To service any internal server blade component, power down the server blade and remove it from the
enclosure.
Power down the server blade

Before powering down the server blade for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
Depending on the Onboard Administrator configuration, use one of the following methods to power down
the server blade:
• Use a virtual power button selection through iLO 3.
This method initiates a controlled remote shutdown of applications and the OS before the server blade
enters standby mode.

• Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server blade enters
standby mode.
• Press and hold the Power On/Standby button for more than 4 seconds to force the server blade to enter
standby mode.
This method forces the server blade to enter standby mode without properly exiting applications and the
OS. It provides an emergency shutdown method if an application stops responding.
• Execute one of the following commands using the Onboard Administrator CLI:
poweroff server [bay number]
or
poweroff server [bay number] force
The first command initiates a controlled shutdown of applications and the OS before the server blade
enters standby mode. The second form of the command forces the server blade to enter standby mode
without exiting applications and the OS. This emergency method forces a shutdown if an application
stops responding.
• Use the Onboard Administrator GUI to initiate a shutdown:
a. Select the Enclosure Information tab, and then select the Overall checkbox in the Device Bays item.
b. Initiate a shutdown from the Virtual Power menu:
— Select Momentary Press to initiate a controlled shutdown of applications and the OS.
— Select Press and Hold to initiate an emergency shutdown of applications and the OS.
IMPORTANT: When the server blade is in standby mode, auxiliary power is still being provided.
To remove all power from the server blade, remove the server blade from the enclosure.
After initiating a virtual power down command, be sure that the server blade is in standby mode by
observing that the system power LED is amber.
Remove the server blade

To remove the component:
1. Identify the proper server blade.
2. Power down the server blade (on page 24).

3. Remove the server blade.
4. Place the server blade on a flat, level work surface.
CAUTION: To prevent damage to electrical components, properly ground the server blade
before beginning any installation procedure. Improper grounding can cause ESD.
Access panel
2. Remove the server blade (on page 25).
3. Lift the access panel latch and slide the access panel to the rear.
4. Remove the access panel.
CAUTION: To prevent damage to electrical components, properly ground the server blade
before beginning any installation procedure. Improper grounding can cause ESD.
To replace the component:

1. Place the access panel on top of the server blade with the hood latch open. Allow the panel to extend
past the rear of the server blade approximately 0.8 cm (0.2 in).
2. Engage the anchoring pin with the corresponding hole in the latch.
3. Push down on the hood latch. The access panel slides to a closed position.

Hard drive blank
CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade
or the enclosure unless all hard drive and device bays are populated with either a component or
a blank.
Remove the component as indicated.
To replace the blank, slide the blank into the bay until it locks into place.
Hard drive
1. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and
SATA hard drive LED combinations" on page 56).
2. Back up all server data on the hard drive.
3. Remove the hard drives:
a. Hard drive 1

b. Release the hard drive tray, slide it forward until it locks, and then press hard drive carrier 1 down
to access hard drive 2.
c. Remove hard drive 2.
To replace the component, reverse the removal procedure.
DIMM baffle
CAUTION: To avoid damage to the server blade and the enclosure, install all DIMM baffles in
the proper location after adding or replacing DIMMs. DIMM baffles that are missing or installed
incorrectly can compromise server blade and enclosure cooling.


3. Remove the access panel ("Access panel" on page 26).
4. Disconnect the cables, and then remove the DIMM baffle.
DIMMs
4. Remove the DIMM baffle ("DIMM baffle" on page 28).
5. Remove the DIMM.

HP Smart Array Controller
4. Disconnect the cables, and then remove the DIMM baffle.
5. Remove the HP Smart Array Controller.

Mezzanine card
Optional mezzanine cards enable network connectivity or provide Fibre Channel support. For mezzanine
card locations, see the system board components (on page 57).
Because mezzanine cards are supported on multiple server blade models, the mezzanine card may have
captive screws that are not required to secure it to the server blade. When installing a mezzanine card in this
server blade, only two captive screws are required.
4. Remove the mezzanine card.
CAUTION: To prevent damage to the server blade, apply pressure over the mezzanine
connector when installing the mezzanine card. Do not apply pressure to the edges of the card.

1. Install the mezzanine card. Press down on the connector to seat the board.
2. Install the access panel ("Access panel" on page 26).
Cache module capacitor pack

4. Remove the cache module capacitor pack.
IMPORTANT: The spare capacitor pack ships with two small feet installed. Remove the feet
before installing the capacitor pack in this server blade.

Front panel/hard drive cage assembly
4. Remove all hard drive blanks ("Hard drive blank" on page 27).
5. Remove all hard drives ("Hard drive" on page 27).
6. Disconnect the SAS/SATA cables and power cable from the hard drive backplane, and then remove
the front panel/hard drive cage assembly.
Heatsink

5. Remove the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on page
33).

7. Remove the heatsink.

1. Clean the old thermal grease from the processor with the alcohol swab. Allow the alcohol to evaporate
before continuing.
CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the
heatsink is removed from the processor after it has been installed.
2. Apply all the grease to the top of the processor in the following pattern to ensure even distribution.

3. Remove the thermal interface media protective cover.
4. Align and install the heatsink. Alternate tightening the screws until the heatsink is seated properly.
Processor
CAUTION: To prevent possible server malfunction, do not mix processors of different speeds or
cache sizes. Refer to the label on the processor heatsink for a description of the processor.
CAUTION: To prevent possible server blade overheating, always populate each processor
socket with a processor socket cover and a heatsink blank or a processor and a heatsink.

IMPORTANT: Processor socket 1 must always be populated. If processor socket 1 is empty, the
server blade does not power up.

33).
7. Remove the heatsink ("Heatsink" on page 33).
8. Open the processor socket retaining bracket and the processor locking lever.

9. Using the processor tool, remove the processor from the system board.
CAUTION: To avoid damage to the processor, do not touch the bottom of the processor,
especially the contact area.
IMPORTANT: Be sure the processor remains inside the processor installation tool.
1. If the processor has separated from the installation tool, carefully re-insert the processor in the tool.
Handle the processor by the edges only, and do not touch the bottom of the processor, especially the
contact area.

2. The processor fits one way into the socket. Use the alignment guides on the processor and socket to
properly align the processor with the socket. Install the spare processor. THE PINS ON THE SYSTEM
BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To
avoid damage to the system board:
• Never install or remove a processor without using the processor installation tool.
• Do not touch the processor socket contacts.
• Do not tilt or slide the processor when lowering the processor into the socket.
3. Press the tabs on the processor tool to release the processor, and then remove the processor tool.
4. Close the processor socket retaining bracket and the processor locking lever.
CAUTION: Be sure to close the processor socket retaining bracket before closing the processor
locking lever. The lever should close without resistance. Forcing the lever closed can damage the
processor and socket, requiring system board replacement.

5. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate
before continuing.

7. Align and install the heatsink. Alternate tightening the screws until the heatsink is seated properly.
System board
6. Remove the cache module capacitor ("Cache module capacitor pack" on page 32).
33).
8. Remove the DIMM baffle ("DIMM baffle" on page 28).
9. Remove all DIMMs ("DIMMs" on page 29).
10. Remove any mezzanine cards ("Mezzanine card" on page 31).
11. Remove the heatsink ("Heatsink" on page 33).

12. Open the processor socket retaining bracket and the processor locking lever.
13. Using the processor tool, remove the processor from the system board.
CAUTION: To avoid damage to the processor, do not touch the bottom of the processor,
especially the contact area.
To replace the system board:

1. Remove the processor socket protective cover.
2. Install the processor socket cover onto the processor socket of the failed system board.
IMPORTANT: Be sure the processor remains inside the processor installation tool.
3. If the processor has separated from the installation tool, carefully re-insert the processor in the tool.
Handle the processor by the edges only, and do not touch the bottom of the processor, especially the
contact area.

4. The processor fits one way into the socket. Use the alignment guides on the processor and socket to
properly align the processor with the socket. Install the processor on the spare system board. THE PINS
ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To
avoid damage to the system board:
• Never install or remove a processor without using the processor installation tool.
• Do not touch the processor socket contacts.
• Do not tilt or slide the processor when lowering the processor into the socket.
5. Press the tabs on the processor tool to release the processor, and then remove the processor tool.
6. Close the processor socket retaining bracket and the processor locking lever.
CAUTION: Be sure to close the processor socket retaining bracket before closing the processor
locking lever. The lever should close without resistance. Forcing the lever closed can damage the
processor and socket, requiring system board replacement.

7. Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab.
Allow the alcohol to evaporate before continuing.
CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the
heatsink is removed from the processor after it has been installed.
9. Install the heatsink.
IMPORTANT: Install all components with the same configuration that was used on the failed
system board.
10. Install all components removed from the failed system board.
11. Install the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on page
33).
12. Install the hard drives ("Hard drive" on page 27).

IMPORTANT: To avoid damage to the server blade, support the riser board when installing the
TPM board and rivet.
13. If necessary, install the TPM module. For more information, see the HP ProLiant BL465c G7 Server Blade
User Guide.
After you replace the system board, you must re-enter the server blade serial number and the product ID.
1. During the server blade startup sequence, press the F9 key to access RBSU.
2. Select the Advanced Options menu.
3. Select Service Options.
4. Select Serial Number. The following warnings appear:
WARNING! WARNING! WARNING! The serial number is loaded into the system during
the manufacturing process and should NOT be modified. This option should only
be used by qualified service personnel. This value should always match the
serial number sticker located on the chassis.
Warning: The serial number should ONLY be modified by qualified personnel.
This value should always match the serial number located on the chassis.
5. Press the Enter key to clear the warning.
6. Enter the serial number and press the Enter key.
7. Select Product ID. The following warning appears:
Warning: The Product ID should ONLY be modified by qualified personnel. This
value should always match the Product ID on the chassis.
8. Enter the product ID and press the Enter key.
9. Press the Esc key to close the menu.
10. Press the Esc key to exit RBSU.
11. Press the F10 key to confirm exiting RBSU. The server blade automatically reboots.
HP Trusted Platform Module

The TPM is not a customer-removable part.
CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures
the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM,
administrators should consider the system compromised and take appropriate measures to ensure
the integrity of the system data.
If you suspect a TPM board failure, leave the TPM installed and remove the system board. Contact an HP
authorized service provider for a replacement system board and TPM board.
System battery
If the server blade no longer automatically displays the correct date and time, you may need to replace the
battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.

WARNING: The computer contains an internal lithium manganese dioxide, a vanadium
pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not
properly handled. To reduce the risk of personal injury:
• Do not attempt to recharge the battery.
• Do not expose the battery to temperatures higher than 60°C (140°F).
• Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
• Replace only with the spare designated for this product.

4. Identify the battery location ("System board components" on page 57).
5. Remove the battery.
IMPORTANT: Replacing the system board battery resets the system ROM to its default
configuration. After replacing the battery, reconfigure the system through RBSU.

Cabling
Hard drive power cabling
Hot-plug SAS/SATA hard drive cabling
Cabling 47
Cache module capacitor pack cabling
Using the HP c-Class Blade SUV Cable

The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and
diagnostic procedures by connecting video and USB devices directly to the server blade. For SUV cable
connectors, see "HP c-Class Blade SUV Cable (on page 60)."
Connecting locally to a server blade with video and

USB devices
Use the local I/O cable to connect a monitor and any of the following USB devices:
• USB hub
• USB keyboard
• USB mouse
• USB CD/DVD-ROM drive
• USB diskette drive
Numerous configurations are possible. This section offers two possible configurations.
Accessing a server blade with local KVM

For this configuration, a USB hub is not necessary. To connect additional devices, use a USB hub.
CAUTION: Before disconnecting the SUV cable from the connector, always squeeze the release
buttons on the sides of the connector. Failure to do so can result in damage to the equipment.
1. Connect the SUV cable to the server blade.
Cabling 48
2. Connect the video connector to a monitor.
3. Connect a USB mouse to one USB connector.
4. Connect a USB keyboard to the second USB connector.
Item Description
1 Monitor
2 USB mouse
3 USB keyboard
4 HP c-Class Blade SUV Cable
Accessing a server blade with local media devices

Use the following configuration when configuring a server blade or loading software updates and patches
from a USB CD/DVD-ROM or a USB diskette.
1. Connect the local I/O cable to the server blade.
2. Connect the video connector to a monitor.
3. Connect a USB hub to one USB connector.
4. Connect the following to the USB hub:
o USB CD/DVD-ROM drive
o USB keyboard
o USB mouse
o USB diskette
NOTE: Use a USB hub when connecting a USB diskette drive and/or USB CD-ROM drive to the
server blade. The USB hub provides additional connections.
Cabling 49
Item Description
1 Monitor
2 USB CD/DVD-ROM drive or diskette drive
3 USB keyboard
4 USB hub
5 USB mouse
6 Local I/O cable
Cabling 50
Diagnostic tools
Troubleshooting resources
The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and
comprehensive courses of action for fault isolation and identification, error message interpretation, issue
resolution, and software maintenance on ProLiant servers and server blades. This guide includes
problem-specific flowcharts to help you navigate complex troubleshooting processes. To view the guide,
select a language:
• English (http://www.hp.com/support/ProLiant_TSG_en)
• French (http://www.hp.com/support/ProLiant_TSG_fr)
• Italian (http://www.hp.com/support/ProLiant_TSG_it)
• Spanish (http://www.hp.com/support/ProLiant_TSG_sp)
• German (http://www.hp.com/support/ProLiant_TSG_gr)
• Dutch (http://www.hp.com/support/ProLiant_TSG_nl)
• Japanese (http://www.hp.com/support/ProLiant_TSG_jp)
The HP BladeSystem c-Class Enclosure Troubleshooting Guide provides procedures and solutions for
troubleshooting HP BladeSystem c-Class enclosures. This guide explains how to use the Insight Display to
troubleshoot enclosures, and it includes a flowchart to help you navigate the troubleshooting process. To
view the guide, see the HP website (http://www.hp.com/support/BladeSystem_Enclosure_TSG_en).
HP ROM-Based Setup Utility

RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration
activities that can include the following:
• Configuring system devices and installed options
• Enabling and disabling system features
• Displaying system information
• Selecting the primary boot controller
• Configuring memory options
• Language selection
For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or
the HP website (http://www.hp.com/support/smartstart/documentation).
Diagnostic tools 51
HP Insight Diagnostics
HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online
versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify
server blade installations, troubleshoot problems, and perform repair validation.
HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS
is not running. To run this utility, launch the SmartStart CD.
HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and
other related data needed for effective server blade management. Available in Microsoft® Windows® and
Linux versions, the utility helps to ensure proper system operation.
For more information or to download the utility, refer to the HP website (http://www.hp.com/servers/diags).
Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event
with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:
• From within HP SIM
• From within operating system-specific IML viewers:
o For Windows®: IML Viewer
o For Linux: IML Viewer Application
• From within the iLO 3 user interface
• From within HP Insight Diagnostics (on page 52)
• From within the Onboard Administrator GUI
For more information, see the HP BladeSystem Onboard Administrator User Guide on the HP website
(http://www.hp.com/go/bladesystem/documentation).
• From the Onboard Administrator CLI
See the HP BladeSystem Onboard Administrator Command Line Interface User Guide for information
on accessing the CLI.
For more information, see the Management CD in the HP ProLiant Essentials Foundation Pack.
Array Diagnostic Utility

The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers
and disk drives. This report provides vital information to assist in identifying faults or conditions that may
require attention. ADU can be accessed from the SmartStart CD or downloaded from the HP website
(http://www.hp.com).
HP Insight Remote Support software

HP strongly recommends that you install HP Insight Remote Support software to complete the installation or
upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or
Diagnostic tools 52
HP contractual support agreement. HP Insight Remote Support supplements your monitoring 24 x 7 to ensure
maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of
hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product’s
service level. Notifications may be sent to your authorized HP Channel Partner for on-site service, if
configured and available in your country. The software is available in two variants:
• HP Insight Remote Support Standard: This software supports server and storage devices and is
optimized for environments with 1–50 servers. Ideal for customers who can benefit from proactive
notification but do not need proactive service delivery and integration with a management platform.
• HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and
proactive service support for nearly all HP servers, storage, network, and SAN environments, plus
selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems Insight
Manager. A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight
Remote Support Advanced.
Details for both versions are available on the HP website (http://www.hp.com/go/insightremotesupport).
To download the software, go to Software Depot (http://www.software.hp.com).
Select Insight Remote Support from the menu on the right.
USB support and functionality

USB support
HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by
the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB
devices through legacy USB support, which is enabled by default in the system ROM.
Legacy USB support provides USB functionality in environments where USB support is not available normally.
Specifically, HP provides legacy USB functionality for the following:
• POST
• RBSU
• Diagnostics
• DOS
• Operating environments which do not provide native USB support
Internal USB functionality

An internal USB connector is available for use with security key devices and USB drive keys. This solution
provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance on
the front of the rack and physical access to secure data.
External USB functionality

HP provides external USB support to enable local connection of USB devices for server blade administration,
configuration, and diagnostic procedures. For more information, see "Using the HP c-Class Blade SUV Cable
(on page 48)."
Diagnostic tools 53
For additional security, external USB functionality can be disabled through RBSU. Disabling external USB
support in RBSU disables the USB connectors on the HP c-Class Blade SUV Cable.
Internal SD support
An internal SD connector is available for use with embedded Hypervisors. This solution provides for use of a
permanently installed SD card in the internal connector, decreasing the possibility of tampering or loss.
Diagnostic tools 54
Component identification
Front panel components
Item Description
1 Serial label pull tab
2 SUV connector*
3 Server blade release button
4 Power On/Standby button
5 Server blade release lever
6 Hard drive bays
* The SUV connector and the HP c-Class Blade SUV cable are for some server blade configuration and diagnostic
procedures.
Front panel LEDs
Item Description Status

1 UID LED Blue = Identified
Blue flashing = Active remote management
Off = No active remote management
2 Health LED Green = Normal
Amber flashing = Degraded condition
Red flashing = Critical condition
3 Flex 1 LED* Green = Network linked
Green flashing = Network activity
Off = No link or activity
Component identification 55
Item Description Status
4 Flex 2 LED* Green = Network linked
Green flashing = Network activity
Off = No link or activity
5 System power LED Green = On
Amber = Standby (auxiliary power available)
Off = Off
* Actual NIC numbers depend on several factors, including the operating system installed on the server blade.
SAS and SATA hard drive LEDs
Item Description
1 Fault/UID LED (amber/blue)
2 Online LED (green)
SAS and SATA hard drive LED combinations

Online/activity Fault/UID LED Interpretation
LED (green) (amber/blue)
On, off, or flashing Alternating amber The drive has failed, or a predictive failure alert has been received
and blue for this drive; it also has been selected by a management
application.
On, off, or flashing Steadily blue The drive is operating normally, and it has been selected by a
management application.
On Amber, flashing A predictive failure alert has been received for this drive.
regularly (1 Hz) Replace the drive as soon as possible.
On Off The drive is online, but it is not active currently.
Online/activity Fault/UID LED Interpretation
LED (green) (amber/blue)
Flashing regularly Amber, flashing Do not remove the drive. Removing a drive may terminate the
(1 Hz) regularly (1 Hz) current operation and cause data loss.
The drive is part of an array that is undergoing capacity expansion
or stripe migration, but a predictive failure alert has been received
for this drive. To minimize the risk of data loss, do not replace the
drive until the expansion or migration is complete.
Flashing regularly Off Do not remove the drive. Removing a drive may terminate the
(1 Hz) current operation and cause data loss.
The drive is rebuilding, erasing, or it is part of an array that is
undergoing capacity expansion or stripe migration.
Flashing irregularly Amber, flashing The drive is active, but a predictive failure alert has been received
regularly (1 Hz) for this drive. Replace the drive as soon as possible.
Flashing irregularly Off The drive is active, and it is operating normally.
Off Steadily amber A critical fault condition has been identified for this drive, and the
controller has placed it offline. Replace the drive as soon as
possible.
Off Amber, flashing A predictive failure alert has been received for this drive. Replace
regularly (1 Hz) the drive as soon as possible.
Off Off The drive is offline, a spare, or not configured as part of an array.
System board components
Item Description
1 DIMM slots (Processor 2)
2 DIMM slots (Processor 1)
Item Description
3 Smart Array connector
4 TPM security rivet (optional)
5 Micro SD connnector
6 Internal USB connector
7 Mezzanine connector 2 (Type I or Type II mezzanine)
8 Enclosure connector
9 Mezzanine connector 1 (Type I mezzanine only)
10 System maintenance switch (SW1)
11 Embedded NICs (2)
12 Battery
13 Processor socket 1 (populated)
14 Processor socket 2
The symbols correspond to the symbols located on the interconnect bays. For more information, see the
HP ProLiant BL465c G7 Server Blade Installation Instructions that ship with the server blade.
DIMM slot identification

Each processor supports eight DIMM slots. To identify the DIMM slots for each processor, see "System board
components (on page 57)."
Mezzanine connector definitions

Item PCIe
Mezzanine connector 1 x4, Type I mezzanine card only
Mezzanine connector 2 x8, Type I or II mezzanine card
A PCIe x4 mezzanine connector supports x8 cards at up to x4 speeds. A PCIe x8 mezzanine connector supports x16
cards at up to x8 speeds.
System maintenance switch
Position Function Default
1* iLO 3 security override Off
2 Configuration lock Off
3 Reserved Off
4 Reserved Off
5* Password disabled Off
6* Reset configuration Off
7 Reserved Off
8 Reserved Off
9 Reserved Off
10 Reserved Off
*To access redundant ROM, set S1, S5, and S6 to ON.
System maintenance switch procedures

When you perform troubleshooting steps, this guide may instruct you to perform the following procedures:
• Clear the system configuration ("Clearing the system configuration" on page 59).
• Access the redundant ROM ("Accessing the redundant ROM" on page 60).
To complete these procedures, you must change physical settings on the system maintenance switch.
Clearing the system configuration

RBSU can be used to restore the factory default configuration. For more information, see "HP ROM-Based
Setup Utility (on page 51)." If the system is unable to boot into RBSU, use the following steps to clear the
system configuration:
4. Change position 6 of the system maintenance switch to on.
6. Install the server blade in the enclosure and power up the server blade.
7. Wait for the POST message that prompts you to change the switch setting:
Maintenance switch detected in the "On" position.
Power off the server and turn switch to the "Off" position.
8. Repeat steps 1 through 3.
9. Change position 6 of the system maintenance switch to off.
10. Repeat steps 5 and 6.
IMPORTANT: When the server blade boots after NVRAM is cleared, a delay of up to 2 minutes
is normal. During this delay, the system appears non-functional. Do not attempt any procedures
during the delay.
Accessing the redundant ROM
If the system ROM is corrupted, the system automatically switches to the redundant ROM in most cases. If the
system does not automatically switch to the redundant ROM, perform the following steps:
4. Change positions 1, 5, and 6 of the system maintenance switch to on.
6. Install the server blade in the enclosure and power up the server blade.
7. After the system beeps, repeat steps 1 through 3.
8. Change positions 1, 5, and 6 of system maintenance switch to off.
9. Repeat steps 5 and 6.
If both the current and backup versions of the ROM are corrupt, return the system board for a service
replacement.
To switch to the backup ROM when the System ROM is not corrupt, use RBSU.
HP c-Class Blade SUV Cable
Item Connector Description

1 Server blade For connecting to the SUV connector on the
server blade front panel
2 Video For connecting a video monitor
3 USB For connecting up to two USB devices
4 Serial For trained personnel to connect a null modem
serial cable and perform advanced diagnostic
procedures
Specifications
Environmental specifications
Specification Value
—
Temperature range*
Operating 10°C to 35°C (50°F to 95°F)
Non-operating -30°C to 60°C (-22°F to 140°F)
Relative humidity —
(noncondensing)**
Operating 10% to 90% @ 28°C (82.4°F)
Non-operating 5% to 95% @ 38.7°C (101.7°F)
Altitude† —
Operating 3050 m (10,000 ft)
Non-operating 9144 m (30,000 ft)
* The following temperature conditions and limitations apply:

- All temperature ratings shown are for sea level.
- An altitude derating of 1°C per 304.8 m (1.8°F per 1,000 ft) up to 3048 m (10,000 ft) applies.
- No direct sunlight is allowed.
-The maximum permissible rate of change is 10°C/hr (18°F/hr).
- The type and number of options installed may reduce the upper temperature and humidity limits.
- Operating with a fan fault or above 30°C (86°F) may reduce system performance.
** Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F).
†Maximum storage altitude corresponds to a minimum pressure of 70 kPa (10.1 psia).
Server blade specifications

Specification Value
Height 5.56 cm (2.19 in)
Depth 50.95 cm (20.06 in)
Width 18.16 cm (7.15 in)
Weight (maximum) 6.3 kg (13.9 lb)
Specifications 61
Acronyms and abbreviations
ADU
Array Diagnostics Utility
CSR
ESD
electrostatic discharge
iLO 3
Integrated Lights-Out 3
IML
Integrated Management Log
MLC
multi-level cell
ORCA
Option ROM Configuration for Arrays
POST
Power-On Self Test
PSP
ProLiant Support Pack
PXE
Preboot Execution Environment
RBSU
ROM-Based Setup Utility
SAS
serial attached SCSI
Acronyms and abbreviations 62

SATA
serial ATA
SD
Secure Digital
SIM
Systems Insight Manager
SLC
single-level cell
SMP
Server Migration Pack
TPM
trusted platform module
UID
unit identification
USB
universal serial bus
Acronyms and abbreviations 63

Index
A H
access panel 26 hard drive blanks 27
accessing a server blade with local KVM 49, 50 hard drive cabling 47, 48
ADU (Array Diagnostic Utility) 54 hard drive LEDs 57, 58
hard drive power cable 47
B hard drives 27, 57, 58
hard drives, determining status of 57, 58
batteries, replacing 46
health LEDs 57, 58
battery 46
Hot-plug SAS/SATA hard drive cabling 48
buttons 56
HP Insight Diagnostics 23, 53
HP Insight Remote Support software 54
C HP Smart Array controller 30
cables 47, 49
cabling 47, 48, 49 I
cache module capacitor pack 32, 48
IML (Integrated Management Log) 53
cache module capacitor pack cabling 48
Insight Diagnostics 23, 53
components 16, 23, 26, 27, 28, 29, 30, 31, 32,
Integrated Management Log (IML) 53
33, 45, 46, 56
internal SD support 55
components, identification 56, 57
internal USB connector 61
connectors 56
internal USB functionality 55
CSR (customer self repair) 5
K
D
KVM, using 49
default settings 60
diagnostic tools 52, 53
L
diagnostics utility 53
DIMM baffles 28 LED, health 57
DIMM slots 60 LEDs 56, 58
DIMMs 29 LEDs, front panel 57
LEDs, hard drive 57, 58
E
M
electrostatic discharge 23
environmental specifications 63 management tools 52
external USB functionality 55 mezzanine card 31
mezzanine connectors 60
F
P
features 56
front panel components 56 powering down 25
front panel LEDs 56 preparation procedures 25
front panel/hard drive cage assembly 33 processor tool 33
Index 64
R
RBSU (ROM-Based Setup Utility) 52
removing the access panel 26
removing the server blade 26
resources 52
resources, troubleshooting 52
ROM redundancy 61
S
safety considerations 23
safety information 23
SAS cabling 48
SAS drives 58
SAS hard drive LEDs 57, 58
SATA hard drive 58
SATA hard drive LEDs 57, 58
serial connector 62
specifications 63
static electricity 23
SUV cable 62
symbols on equipment 24
system board components 59, 60, 61
system maintenance switch 60, 61
system maintenance switch procedures 61
T
tool, processor 33
TPM (Trusted Platform Module) 45
troubleshooting 52
troubleshooting resources 52
Trusted Platform Module (TPM) 45
U
USB connectors 62
USB support 54
utilities 52
utilities, deployment 52
V
video connector cabling 62
W
warnings 23
Index 65

HP Proliant Bl465C G7 Server Blade Maintenance and Service Guide

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HP ProLiant BL465c G7 Server Blade

Maintenance and Service Guide

Part Number: 594690-004

Customer self repair ...................................................................................................................... 5

Illustrated parts catalog ............................................................................................................... 16

Removal and replacement procedures ........................................................................................... 23

Diagnostic tools .......................................................................................................................... 51

Component identification ............................................................................................................. 55

Acronyms and abbreviations ........................................................................................................ 62

Parts only warranty service

Réparation par le client (CSR)

Customer self repair 5

Service de garantie "pièces seules"

Riparazione da parte del cliente

Customer self repair 6

Servizio di garanzia per i soli componenti

Customer Self Repair

Customer self repair 7

Parts-only Warranty Service (Garantieservice

Reparaciones del propio cliente

Customer self repair 8

Servicio de garantía exclusivo de componentes

Customer Self Repair

Customer self repair 9

Garantieservice "Parts Only"

Reparo feito pelo cliente

Serviço de garantia apenas para peças

Customer self repair 10

Customer self repair 11

Server blade components

Item Description Spare part Customer self

b) 2-GB, dual-rank, PC3-10600, unbuffered* 595101-001 Mandatory1

c) 4-GB, single-rank, PC3-10600, unbuffered* 595102-001 Mandatory1

d) 4-GB, dual-rank, PC3-10600, registered* 595096-001 Mandatory1

e) 4-GB, dual-rank, PC3L-8500, registered, low power* 606424-001 Mandatory1

f) 4-GB, single-rank, PC3-12800, registered* 676811-001 Mandatory1

Illustrated parts catalog 16

h) 8-GB, dual-rank, PC3L-8500, registered, low power* 606425-001 Mandatory1

i) 8-GB, single-rank, PC3-12800, registered* 676812-001 Mandatory1

j) 16-GB, quad-rank, PC3-8500, registered* 595098-001 Mandatory1

k) 16-GB, quad-rank, PC3L-10600, registered* 632202-001 Mandatory1

l) 32-GB, quad-rank, PC3L-8500, registered, low power* 632203-001 Mandatory1

3 Heatsink kit with thermal grease

a) Processor 1 598248-001 Optional2

b) Processor 2 641355-001 Optional2

b) 2.2-GHz AMD Opteron™ Model 6132HE* ** 633546-001 Optional2

c) 2.3-GHz AMD Opteron™ Model 6134* ** 583752-001 Optional2

d) 2.4-GHz AMD Opteron™ Model 6136* ** 583753-001 Optional2

e) 2.6-GHz AMD Opteron™ Model 6140* ** 633544-001 Optional2

f) 1.7-GHz AMD Opteron™ Model 6164HE* ** 598730-001 Optional2

g) 1.8-GHz AMD Opteron™ Model 6166HE* ** 633545-001 Optional2

h) 2.1-GHz AMD Opteron™ Model 6172* ** 583755-001 Optional2

i) 2.2-GHz AMD Opteron™ Model 6174* ** 598729-001 Optional2

j) 2.3-GHz AMD Opteron™ Model 6176* ** 633722-001 Optional2

k) 2.6-GHz 8C AMD Opteron™ Model 6212* ** 662840-001 Optional2

l) 3.0-GHz 8C AMD Opteron™ Model 6220* ** 662839-001 Optional2

m) 2.4-GHz 12C AMD Opteron™ Model 6234* ** 662838-001 Optional2

n) 2.6-GHz 12C AMD Opteron™ Model 6238* ** 662837-001 Optional2

o) 1.6-GHz 16C AMD Opteron™ Model 6262HE* ** 662841-001 Optional2