Assignment 15th Batch

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Department of Tourism and Hospitality Management

University of Dhaka
Course Code: THM-215 (Business Law and Legal Issues in Tourism)

Assignment # 1

Case Study

Carlos Magana was a Spanish-speaking custodian working in a health-care facility


kitchen. Bert La Colle was the new food and beverage director. Mr. La Colle instructed Mr.
Magana to clean the grout between the red quarry kitchen tile with a powerful cleaner that
Mr. La Colle had purchased from a chemical cleaning supply vendor. Mr. La Colle, who did
not speak Spanish, demonstrated to Mr. Magana how he should pour the chemical directly
from the bottle to the grout, then brush the grout with a wire brush until it was white.

Because the cleaner was so strong, and because Mr. Magana did not wear protective
gloves, his hands were seriously irritated by the chemicals in the cleaner. In an effort to
lessen the irritation to his hands, Mr. Magana decided to dilute the chemical.

He added water to the bottle of cleaner, not realizing that the addition of water would
cause toxic fumes. Mr. Magana inhaled the fumes while he continued cleaning, and later
suffered serious lung damage as a

Result.

Mr. LaColle was subsequently contacted by OSHA, which cited and fined the facility for
an MSDS violation. Mr. LaColle maintained that MSDS statements, including the one for the
cleaner in question, were in fact available for inspection by employees.

Questions:

I. Did the facility fulfill its obligation to provide a safe working environment for Mr.
Magana? [2.5]
II. What should Mr. LaColle have done to avoid an OSHA violation? [2.5]

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Assignment # 2

Case Study
Trixie Mitchell managed The Dusty Cellar, a bar near a college campus. She was
active in her business community and served on the college’s Presidential Advisory Board
for Responsible Drinking. All servers and bartenders in her facility were required to
undergo a mandatory four-hour alcohol service training program before they began their
employment and to take a required refresher course each year. Each server was certified in
responsible alcohol ser- vice by the national office of Ms. Mitchell’s hospitality trade
association.
On a busy Friday night during the fall football season, one of Ms. Mitchell’s servers
approached a table with four female patrons. Since all appeared to be near 21 years old, but
well under the 35-year-old limit Ms. Mitchell had established for a mandatory identification
(ID) check, the server asked to see a picture ID from each guest. The server checked each
guest’s ID—verifying the age, hair color, general likeness, and absence of alterations to the
ID card—and then requested—in a practice unique to Dusty’s—the mandatory recitation
by each patron of the birthday and address printed on the ID. Since all four guests passed
their ID checks, the server served the patrons. Each guest had three glasses of wine over a
period of 90 minutes.
The next day, Ms. Mitchell was contacted by the state ABC and an attorney for the
parents of a teenager whose car was involved in an accident with one of the four patrons
served the prior night. It had been established that one of the patrons, whose ID had been
professionally altered, was 20 years old, not 21. This patron was involved in the auto
accident as she left the bar and drove back to her dorm room. The ABC began an
investigation into the sale of alcohol to minors, while the attorney scheduled an
appointment with Ms. Mitchell’s attorney to discuss a settlement based on the potential
liability arising from the Dram Shop Act legislation enacted in Ms. Mitchell’s state.

1. Did Ms. Mitchell break the law by serving alcohol to an underage student? [2.5]

2. Are Ms. Mitchell and her business liable for the acts of the underage drinking if her state
has enacted Dram Shop legislation? [2.5]

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