Meeting Culture Best Practice Guide

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MEETING

CULTURE
BEST
PRACTICE
GUIDE
We at enpact are committed to use people’s time efficiently.
That is why we have created this Best Practice Guide for
conducting our meetings. This ensures that everyone feels
happy and satisfied about the value they are bringing to the work
with all of the other enpactors.

Thanks to your candid input, we have derived 8 simple Best


Practices and an 8-item Checklist to help you run more
purposeful and efficient meetings. Under each Best Practice
you will also find detailed guidelines.

It’s in our common interest that every individual one of us


always applies these. And it’s our collective responsibility to
kindly remind each other about them, if need should be. Let’s
be mindful that this is a process. We’re all learning and growing
together to make working with each other a happier experience.

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BEST PRACTICES

1. Have meetings only when they are really necessary.

• Before scheduling a meeting, ask yourself: Does the type of


information you want to communicate require a meeting or is
there a simpler, less time-consuming way to relay the information
(e.g. email for external communication, Asana for task-related
things, Workplace for minor questions or requests, or a phone
call to clarify a situation)?

• Is there another way to achieve your desired outcome?

• Can this issue wait or do I really need to set up a meeting right


away?

2. Before scheduling a meeting, decide on the purpose &


format of it.

• Identify the purpose of your meeting and set an appropriate


format:

• 1:1 Catch-up, Feedback or Clarifying Meeting

• Brainstorm

• Decision-making

• Scrum Meeting (Standup, Review & Planning, Retrospective)

• Project Kickoff (internal/external)

• Debrief/Retrospective (internal or with Donors / Partners)

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3. An efficient meeting is a meeting well prepared.

• Set an agenda (with the option to invite others to add agenda


points).

• Invite only those who really need to be there. Ask yourself:


How can they bring or gain value by attending this meeting?

• Check the availability of your invitees before you send them a


calendar invitation.

• Include in the calendar invitation the purpose, goal and agenda


of the meeting.

• Share any documents you want to discuss during the meeting


as an attachment to the invitation.

• Share any links to joint working platforms (Miro, Jamboard,


asana boards, etc.)

• Inform attendees if they have to prepare anything before the


meeting.

• Set a realistic time frame and share how much time they
should plan for this.

• Set up a timer bot with the meeting duration.

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4. Assign specific roles for your meeting attendees, so everyone
knows how to prepare.

• Assign yourself or somebody else as the moderator of the


meeting.

• The moderator keeps an eye on the time and the agenda,


ensures that the conversation stays on topic, intervenes when
monologues take place and thus secures that both the meeting
output is achieved and that next steps are defined.

• The moderator can ask for somebody to support with keeping


an eye on the time.

• Assign a note-taker that documents relevant decisions


made during the meeting and documents next steps as tasks
in asana.

• Assign specific talking points if applicable.

• Let your attendees know before the meeting which role


they will have during the meeting, so they can prepare (on
the meeting invite, asana or shared document for external
meetings).

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5. Use people’s time respectfully by setting appropriate
timing and duration for a meeting.

• Don’t schedule meetings outside of business hours


(9am-6pm), especially for those in other time zones.

• Don’t schedule meetings during people’s time off or


lunch breaks.

• Do not book back-to-back or overlapping meetings.

• To allow others to see your availability, use the respective


function in the google calendar to indicate your working
hours.

• Start meetings on time and finish on time.

• Consider at least 5 minutes at the end of every meeting to


take feedback.

• Set the meeting duration according to the purpose &


format of the meeting. Meetings shouldn’t be longer than
45 minutes. Some meetings might require some more
time, in this case schedule a break after 50 minutes the
latest (especially for online meetings). Here are some time
indications for certain types of meetings:

• 1:1 (max. 15 minutes)

• Brainstorm (max. 45 minutes, but you can split it in


multiple sessions, and after each session you should
allow for a minimum of 10 minutes break).

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• Decision-Making (max. 45 minutes)

• Monthly Review & Planning (max. 2 x 45 minutes, with a


minimum 10 minute break in between)

• Weekly Standup (max. 25 minutes)

• Project Kickoff (max. 45 minutes, but you can split it in


multiple sessions, and after each session you should allow
for a minimum of 10 minutes break).

• Debrief/Retrospective with Donors / Partners


(max. 45 minutes)

6. Give yourself and others the chance to plan for meeting-


free time.

• Set up a meeting-free Friday (this aligns with the weekend


of our colleagues in the Middle East and North Africa).

• Give yourself and others at least 15 minutes break time


between meetings.

• Try scheduling slots for breaks (walks, stretching,


you name it!).

• Have scheduled (do not disturb) time slots for focus work.

• Allow yourself to say NO if a meeting is scheduled outside of


your working hours.

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7. Collect feedback to know how the meeting went and always
thank participants for their time!

• Set up a quick feedback using the polling function of the web


conferencing tool (google meet/zoom) before the meeting.

• Use the following scale, which you can copy-paste into the
polling function:

[5] The meeting met my expectations, was well prepared, and I


could take value from it.

[4] The meeting was well prepared; it met the meeting


objective but there is room for improvement.

[3] The meeting met its objective but could have been better
prepared.

[2] The meeting was unclear and did not meet its objective.

[1] The meeting was not well prepared, the objective was
unclear, and there was no meeting outcome.

• Collect votes by using the polling function


(you will obtain the results automatically via gmail)

• Thank participants for their time


(thanking is a zero-sum game!)

• Ask how people feel after each meeting. Your goal is to


make people feel like they have used their time wisely and
that they contributed and gained some value from attending
the meeting.

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8. Clarify with the attendees how you will follow-up
the meeting.

• Clarify next steps: Discuss who’s responsible for which


tasks in which time frame. (transfer tasks to Asana, if that
hasn’t already been done during the meeting, as for example
during Scrum Meetings).

• Clarify if a follow-up meeting is required, if so, briefly


discuss an appropropriate time frame.

• Share the outcome of the meeting with all attendees


(the format of the output will differ depending on the
purpose of the meeting).

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MEETING CHECKLIST

Have I asked myself if this meeting is really


necessary? Can I achieve my desired meeting
outcome via email, workplace or asana?

Have I defined the objective and desired outcome


of the meeting? Have I decided the format?

Have I set an agenda and shared it beforehand with


any relevant documents?

Have I selected a moderator/timekeeper, note-taker


to document memo/notes?

Have I identified who needs to attend the meeting?


Who can just be informed of its outcomes with an
asana update, for example?

Have I set up a timer bot for the meeting duration?

Have I set up the feedback option on the web


conferencing tool and collect feedback?

Have I clarified the next steps (set as asana tasks)?


Have I sent the meeting outcomes/memo/notes
shortly after (the following day the latest)?

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