Professional Ethics and Human Values
Professional Ethics and Human Values
Professional Ethics and Human Values
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An elderly carpenter was ready to retire. He told his employer-contractor of his plans
to leave the house- building business and live a more leisurely life with his wife
enjoying his extended family.
He would miss his paycheck, but he needed to retire. They could get by. The
contractor was sorry to see his good worker go and asked if he could build just one
more house as a personal favor.
The carpenter said yes, but in time it was easy to see that his heart was not in his
work. He resorted to shoddy workmanship and used inferior materials. It was an
unfortunate way to end his career.
When the carpenter finished his work and the builder came to inspect the house, the
contractor handed over the house key to the carpenter. “This is your house,” he
said, “it is my parting gift to you.”
What a shock! What a Shame! If only he had known he was building his own house,
he would have done it all so differently. Now he had to live in the home he built none
too well.
Moving through our work hours fast paced, driven to “get the job done”, without
much thought to moral values.
VALUES
MORALS
PERSONAL ETHICS
Simply put, all individuals are morally autonomous beings with the power and
right to choose their values, but it does not follow that all choices and all value
systems have an equal claim to be called ethical.
Actions and beliefs inconsistent with the Six Pillars of Character -
trustworthiness, respect, responsibility, fairness, caring and citizenship - are
simply not ethical.
• Software piracy
• Expense account padding
• Copying of homework or tests
• Income taxes
• “Borrowing” nuts and bolts, office supplies from employer
• Copying of Videos or CD’s
• Plagiarism
• Using the copy machine at work
Concerns the goodness of voluntary human conduct that affects the self or
other living things
Morality (Latin mores) usually refers to any aspect of human action
Ethics (Greek ethos) commonly refers only to professional behavior
Ethics consist of the application of fundamental moral principles and reflect
our dedication to fair treatment of each other, and of society as a whole.
An individual’s own values can result in acceptance or rejection of society’s
ethical standards because even thoughtfully developed ethical rules can
conflict with individual values.
ASPECTS OF ETHICS
IMPEDIMENTS TO RESPONSIBILITY
• Self-interest.
• Fear.
• Self-deception.
• Ignorance.
• Egocentric tendencies.
Professional Ethics And Human Values by Dr. Syed Ibrahim
• Microscopic vision.
• Groupthink.
• Lying
• Deliberate deception
• Withholding information
• Failing to adequately promote the dissemination of information
• Failure to seek out the truth
• Revealing confidential or proprietary information
• Allowing one’s judgment to be corrupted.
MACRO-ETHICS addresses societal problems that are often shunted aside and are
not addressed until they unexpectedly resurface on a regional or national scale.
4.2. An electric utility company applied for a permit to operate a nuclear power plant.
The licensing agency was interested in knowing what emergency measures had
been established for humans safety in case of reactor malfunctioning. The utility
engineers described the alarm system and arrangements with local hospitals for
treatment. They did not emphasize that this measures applied to plant personnel
only and that they had no plans for the surrounding population. When enquired about
their omission, they said it was not their responsibility.
4.3. A chemical plant dumped wastes in a landfill. Hazardous substances found their
way into the underground water table. The plant’s engineers were aware of the
situation but did not change the method of disposal because their competitors did it
the same cheap way, and no law explicitly forbade the practice.
4.4. Electronics Company ABC geared up for production of its own version of a
popular new item. The product was not yet ready for sale, but even so, pictures and
impressive specifications appeared in advertisements. Prospective customers were
led to believe that it was available off the shelf and were drawn away from competing
lines.
TYPES OF INQUIRIES
1. NORMATIVE INQUIRY
These are about ‘what ought to be’ and ‘what is good’. These questions identify and
also justify the morally desirable norms or standards.
2. CONCEPTUAL INQUIRY:
These are inquiries used to uncover information using scientific techniques. These
inquiries get to information about business realities, history of engineering
profession, procedures used in assessment of risks and engineers psychology.
MORAL DILEMMMA
VAGUENESS: This complexity arises due to the fact that it is not clear to
individuals as to which moral considerations or principles apply to their
situation.
MORAL AUTONOMY
Professional Ethics And Human Values by Dr. Syed Ibrahim
• This is viewed as the skill and habit of thinking rationally about ethical
issues on the basis of moral concerns independently or by self-
determination.
• Autonomous individuals think for themselves and do not assume that
customs are always right.
• They seek to reason and live by general principles.
• Their motivation is to do what is morally reasonable for its own sake,
maintaining integrity, self-respect, and respect for others.
“One who breaks an unjust law must do so openly, lovingly, and with a willingness to
accept the penalty. I submit that an individual who breaks a law that conscience tells
him is unjust and willingly accepts the penalty… is in reality expressing the highest
respect for the law.” Rev. Martin Luther King, Jr. in Letter from a Birmingham Jail,
1963.
KOHLBERG’S THEORY
• Pre-conventional Level
Whatever benefits oneself or avoids punishment. This is the level of
development of all young children. -Avoid punishment & Gain Reward
• Conventional Level
Uncritical acceptance of one’s family, group or society are accepted as final
standard of morality. Most adults do not mature beyond this stage. -1.Gain
Approval & Avoid Disapproval & 2. Duty & Guilt
• Post-conventional Level
Motivation to do what is morally reasonable for its own sake, rather than
solely from ulterior motives, with also a desire to maintain their moral integrity,
self-respect and the respect of other autonomous individuals. They are
Professional Ethics And Human Values by Dr. Syed Ibrahim
‘Morally autonomous’ people. -1. Agreed upon rights & 2. Personal moral
standards
GILLIGAN’S THEORY
Pre-conventional Level
This is the same as Kohlberg’s first level in that the person is preoccupied
with self centered reasoning, caring for the needs and desires of self.
Conventional
Here the thinking is opposite in that, one is preoccupied with not hurting
others and a willingness to sacrifice one’s own interests in order to help or
nurture others (or retain friendship).
Post-conventional Level
Achieved through context-oriented reasoning, rather than by applying abstract
rules ranked in a hierarchy of importance. Here the individual becomes able to
strike a reasoned balance between caring about other people and pursuing
one’s own self-interest while exercising one’s rights.
KOHLBERG GILLIGAN
I. Ethics of rules and rights Ethics of care
II. Studies based on well educated, Studies included females and colored
white male’s only, tending male bias. peoples
III. Application of abstract rules ranked Application of context-oriented reasoning.
in the order of importance
IV. Studies were hypothesized for both Study was conducted on both genders
the genders even though the study was and it was found, men based their
conducted mostly on males reasoning on ‘justice’ and women based
theirs on ‘care’
HEINZ’S DILEMMA
The famous example used by Kohlberg was called “Heinz’s dilemma”. A woman
living in Europe would die of cancer unless she was given an expensive drug. Her
husband, Heinz, could not afford it. But the local pharmacist, who had invented the
drug at only one tenth of the sale price refused to sell it to Heinz who could only raise
half the required money from borrowings. Desperation drives Heinz to break into the
pharmacy and steal the drug to save his wife.
When respondents were asked whether and why Heinz should or should not steal a
drug to save his wife from a life-threatening illness. The responses of the individuals
were compared with a prototypical response of individuals at particular stages of
moral reasoning. Kohlberg noted that irrespective of the level of the individual the
response could be same, but the reasoning could be different.
Professional Ethics And Human Values by Dr. Syed Ibrahim
For example, if a child reasoning at a ‘preconventional’ level might say that it is not
right to steal because it is against law and someone might see you.
At a ‘conventional’ level, an individual might argue that it is not right to steal because
it is against law and laws are necessary for society to function.
CONTROVERSY:
• All individuals will not arrive at same verdict during their exercising their moral
autonomy.
• Aristotle noted long ago that morality is not as precise and clear-cut as
arithmetic.
• Aim of teaching engg ethics is not to get unanimous conformity of outlook by
indoctrination, authoritarian and dogmatic teaching, hypnotism or any other
technique but to improve promotion of tolerance in the exercise of moral
autonomy.
CONSENSUS:
The conductor of a music orchestra has authority over the musicians and his
authority is respected by them by consensus as otherwise the music performance
will suffer. Hence the authority and autonomy are compatible.
On the other hand, tension arises between the needs for autonomy and the need for
concerns about authority. The difference between the two should be discussed
openly to resolve the issue to the common good.
Engineers normally imagine that they are servants to organizations rather than a
public guardian. Responsibility to the public is essential for a professional.
Who is a professional?
• Obviously a member of a profession.
What is a profession?
‘JOB’ or ‘OCCUPATION’ that meets the following criteria from which a person earns
his living.
Knowledge – Exercise of skills, knowledge, judgment and discretion requiring
extensive formal criteria.
Organization - special bodies by members of the profession to set standard
codes of ethics,
Public good-The occupation serves some important public good indicated by
a code of ethics.
Professional Ethics And Human Values by Dr. Syed Ibrahim
Who is a professional engineer?
“Only consulting engineers who are basically independent and have freedom from
coercion can be called as professionals.” -Robert L.Whitelaw
A desire for interesting and challenging work and the pleasure in the act of
changing the world.
The joy of creative efforts. Where a scientist’s interest is in discovering new
technology, engineers interest is derived from creatively solving practical
problems.
The engineer shares the scientist’s job in understanding the laws and riddles
of the universe.
The sheer magnitude of the nature – oceans, rivers, mountains and prairies –
leads engineers to build engineering marvels like ships, bridges, tunnels, etc.,
which appeal to human passion.
The pleasure of being in the presence of machines generating a comforting
and absorbing sense of a manageable, controlled and ordered world.
Strong sense of helping, of directing efforts towards easing the lot of one’s
fellows.
The main pleasure of the engineer will always be to contribute to the well-being of
his fellow-men.
VIRTUE ETHICS
Virtue Ethics
• Focuses on the type of person we should strive to be
• Actions which reflect good character traits (virtues) are inherently right
• Actions which reflect bad character traits (vices) are inherently wrong
• Virtue ethics are tied more to individual behavior than to that of an
organization (e.g. business, government)
ARISTOTLE says that moral virtues are tendencies, acquired through habit
formation, to reach a proper balance between extremes in conduct, emotion, desire
Professional Ethics And Human Values by Dr. Syed Ibrahim
and attitude i.e. virtues are tendencies to find the Golden Mean between the
extremes of too much and too little.
PROFESSIONAL RESPONSIBILITY
This encompasses a wide variety of the more specific virtues grouped as follows:
MORAL INTEGRITY
Professional Ethics And Human Values by Dr. Syed Ibrahim
Moral integrity is the unity of character on the basis of moral concern, and especially
on the basis of honesty. The unity is consistency among our attitudes, emotions and
conduct in relation to justified moral values.
SELF-RESPECT
Causal Responsibility: consists simply in being a cause of some event. E.g. lightning
as being responsible for a house catching fire.
Legal Responsibility: consists simply in being a cause for harm that was so unlikely
and also unforeseeable that no moral responsibility is involved.
UTILITARIANISM
• That which produces the maximum benefit for the greatest number of people
(e.g. Democracy)
• Tries to achieve a balance between the good and bad consequences of an
action
• Tries to maximize the well-being of society and emphasizes what will provide
the most benefits to the largest group of people
• This method is fundamental to many types of engineering analysis, including
risk-benefit analysis and cost-benefit analysis
Drawbacks:
Sometimes what is best for the community as a whole is bad for certain
individuals in the community
It is often impossible to know in advance which decision will lead to the
most good
• Utilitarian thinking
– a standard that promotes those individual actions or rules that produce the
greatest total amount of utility to those affected.
– A code that enjoins engineers to promote the safety, health, and welfare of
the public.
– What is utility, though? Happiness?
Preference utilitarianism
• Three approaches:
1. COST-BENEFIT ANALYSIS:
Assess the available options
Assess the costs and benefits of each option for the entire audience affected
Make the decision that is likely to result in the greatest benefit relative to cost.
2. ACT-UTILITARIANISM:
(professed by John Stuart Mills)
Focuses on individual actions, rather than general rules.
An act is right if it is likely to produce the most good for the most people
involved in the particular situation.
Rules may be broken whenever doing so will produce the most good in a
specific situation.
Happiness is the only ‘intrinsic’ good and all others are ‘instrumental’ goods
that serve as the means of happiness.
3. RULE-UTILITARIANISM:
(professed by Richard Brandt)
This regards moral values as primary.
We should follow the rules and avoid bribes, even when those acts do not
have the best consequences in a particular situation, because the general
practice of following rules and not bribing produce the most overall good
Rules should be considered in sets called ‘moral codes’. A moral code is
justified when followed, would maximize the public good more than alternative
codes would.
Contends that certain acts (or duties) should be performed because they are
inherently ethical such as:
be honest,
keep promises,
do not inflict sufferings on other people,
Professional Ethics And Human Values by Dr. Syed Ibrahim
be fair,
make reparation when you have been unfair,
how gratitude for kindness extended by others
seek to improve own intelligence and character,
develop one’s talents,
don’t commit suicide.
Duties, rather than good consequences, is fundamental.
Individuals who recognize their ethical duties will choose ethically correct
moral actions
Drawback of Kant’s duty ethics: It has failed to be sensitive to how principles of duty
can conflict with each other thereby creating Moral dilemmas.
Rawls argues that all rational people would agree to abide by two basic moral
principles:
1. Each person is entitled to the most extensive amount of liberty compatible with an
equal amount for others and
2. Differences in social power and economic benefits are justified only when they are
likely to benefit everyone, including members of most disadvantaged groups.
e.g. Individuals do not have rights to life because others have duties not to kill
them. Instead, possessing the right to life is the reason why others ought not to
kill them.
Drawbacks
We are basically not interested in which of the ethical theories is the best. It is
believed that there are areas in which each theory complements others by how they
differ.
1. The theory must be clear and formulated with concepts that are coherent and
applicable.
2. It must be internally consistent in that none of its tenets contradicts any other.
3. Neither the theory nor its defense can rely upon false information.
4. It must be sufficiently comprehensive to provide guidance in specific situations
of interest to us.
5. It must be compatible with our most carefully considered moral convictions
about concrete situations.
Psychological Egoism
Ethical Egoism
A different view, which talks of morality as only the pursuit of self interest
Self interest is a ‘rational concern’ requiring consideration of one’s long-term
interests.
E.g., taking bribe may appear to serve one’s self interest but it does not serve the
long-term interest of self. Hence taking bribe is not acceptable since it would not
do any good on a long-term. This was professed by Thomas Hobbes (1588-
1679) and Ayn Rand (1905-1982).
Ayn Rand – with only one life to live, the individual is of utmost importance
Professional Ethics And Human Values by Dr. Syed Ibrahim
It is in one’s self-interest to adopt the Moral Point of View (Hobbes’ Social
Contract)
Relativism:
2. Moral standards vary dramatically from one culture to another. The only kind of
objectivity possible is limited to a given set of laws in a given society.
Acknowledging this relativity of morality encourages the virtue of tolerance of
differences among societies.
3. Moral judgments should be made in relation to factors that from case to case,
usually making it impossible to formulate rules which are simple. Customs and
laws are usually morally relevant factors that should be taken into account.
Moral issues and religious belief are related in several positive ways.
First, they are shaped over time from the central moral values of major world
religions.
Second, religious views often support moral responsibility by providing
additional motivation for being moral.
Third, sometimes religions set a higher moral standard than is conventional.
Societies often benefit from a variety of religions that make prominent
particular virtues, inspiring their members to pursue them beyond what is
ordinarily seen as morally obligatory.
This says that an act which is right is commanded by god and the one which
is wrong is forbidden by God.
The difficulty in this is to know precisely what God’s commands are and in
knowing whether God exists.
We can view that moral reasons are not reducible to religious matters, although
religious belief may provide an added inspiration for responding to them.
To undertake a great work and especially a work of novel type means, carrying
out an experiment. It means taking up a struggle with the forces of nature
without the assurance of emerging as a victor after the first attack.
ENGINEERING AS EXPERIMENTATION
The normal design process is thus iterative (modifications being made on the
basis of feedback information acquired from the tests).
Even though various tests and experiments are conducted at various stages, the
engineering project as a whole in its totality can be viewed as an experiment.
3. Effective Engineering relies upon knowledge gained about products both before
and after they leave the factory- knowledge needed for improving current
products and creating better ones. That is, ongoing success in engineering
depends upon gaining new knowledge.
Engineers repeat the past mistakes of others due to the following reasons.
Examples:
1. The Titanic lacked sufficient number of life boats resulting in the death of 1522
out of 2227 (life boat capacity available was only 825), a few decades later Arctic
perished due to the same problem.
2. In June 1966, a section of the Milford Haven Bridge in Wales collapsed during
construction. A bridge of similar design, erected by the same bridge- builder in
Melbourne, Australia, also partially collapsed in the month of October, same year.
During this incident 33 people were killed and many were injured.
Thus it is not possible to study the effects of changes in variable on different groups.
Hence only historical and retrospective data available about various target groups
has to be used for evaluation. Hence engineering as a social experimentation seems
to be an extended usage of the concept of experimentation.
‘Engineering experiments are not conducted to gain new knowledge unlike scientific
experiments’. Is this distinction necessary?
This distinction is not vital because we are concerned about the manner in which the
experiment is conducted, such as valid consent of human subjects being sought,
safety measures taken and means exist for terminating the experiment at any time
and providing all participants a safe exit.
CONSCIENTIOUSNESS:
Professional Ethics And Human Values by Dr. Syed Ibrahim
Conscientious moral commitment means sensitivity to the full range of
relevant moral values.
Sensitivity to responsibilities that is relevant.
Willingness to develop the skill and expend the effort needed to reach the
best balance possible among these considerations.
Conscientiousness means consciousness because mere intent is not
sufficient.
RELEVANT INFORMATION:
MORAL AUTONOMY
People are morally autonomous when their moral conduct and principles of
action are their own.
Moral beliefs and attitudes must be a critical reflection and not a passive
adoption of the particular conventions of one’s society, religion or profession.
Moral beliefs and attitudes cannot be agreed to formally and adhered to
merely verbally.
They must be integrated into the core of one’s personality and should lead to
committed action.
It is wrong to think that as an employee when one performs ‘acts’ serving
company’s interests, one is no longer morally and personally identified with
one’s actions.
Viewing engg as a social experimentation helps to overcome this flawed
thought and restores a sense of autonomous participation in one’s work.
As an experimenter, an engineer is exercising the specialized training
that forms the core of one’s identity as a professional.
A social experiment that can result in unknown consequences should
help inspire a critical and questioning attitude about the adequacy of
current economic and safety standards.
In turn, this leads to better personal involvement with work.
ACCOUNTABILITY:
Professional Ethics And Human Values by Dr. Syed Ibrahim
EARLY CODES
NEWER CODES
–Depending upon your discipline and organizational affiliations, you may be bound
by one, two or even more ethical codes:
•Discipline related (ASME, IEEE, ASCE, IIE etc.)
•National Society of Professional Engineers (NSPE)
•Employee codes (corporation, university, etc.)
•Union Codes
Engineering Ethics
Our engineering ethics codes are derived from a Western cultural tradition
–Ancient Greeks
–Judeo-Christian religions
–Philosophers and thinkers (e.g. Locke, Kant, Mills)
The Hammurabi Code
If a builder has built a house for a man and has not made his work sound, and the
house he has built has fallen down and so caused the death of the householder, that
builder shall be put to death. If it causes the death of the householder’s son, they
shall put the builder’s son to death….
(Hammurabi, King of Babylon, 1758 B.C.)
Engineers shall uphold and advance the integrity, honor, and dignity of the
engineering profession by:
• using their knowledge and skill for the enhancement of the human race;
• being honest and impartial and serving with fidelity the public, their employers, and
clients;
• striving to increase the competence and prestige of the engineering profession.
• supporting the professional and technical societies of their discipline.
The Fundamental Cannons
Engineers shall
• hold paramount the safety, health, and welfare of the public in the performance of
their professional duties;
• perform service only in areas of their competence;
• issue public statements only in an objective and truthful manner;
• act in professional matters for each employer or client as faithful agents or trustees,
and shall avoid conflicts of interest;
• build their professional reputations on the merits of their services and shall not
compete unfairly with others
• act in such manner as to uphold and enhance the honor, integrity and dignity of the
profession;
• continue their professional development throughout their careers, and shall provide
opportunities for the professional development of those engineers under their
supervision.
2. Support:
Codes give positive support to those seeking to act ethically.
An engineer under pressure to act unethically can use one of the publicly
proclaimed codes to get support for his stand on specific moral issues.
Codes also serve as legal support for engineers.
1. Codes are restricted to general and vague wording. They cannot be straightaway
applied to all situations. It is impossible to foresee the full range of moral problems
that can arise in a complex profession like engg.
2. It is easy for different clauses of codes to come into conflict with each other.
Usually codes provide no guidance as to which clause should have priority in those
cases, creating moral dilemmas.
Professional Ethics And Human Values by Dr. Syed Ibrahim
3. They cannot serve as the final moral authority for professional conduct. If the code
of a professional society is taken as the last word, it means that we are getting into a
particular set of conventions i.e. ethical conventionalism.
4. Andrew Oldenquist and Edward Slowter pointed out how the existence of separate
codes for different professional societies can give members the feeling that ethical
conduct is more relative than it is and that it can convey to the public the view that
none is ‘really right’. The current codes are by no means perfect but are definitely
steps in the right direction.
3. Many laws are ‘non-laws’ i.e. laws without enforceable sanctions. These merely
serve as window dressing, frequently gives a false sense of security to the public.
4. The opponents of the law may burden it intentionally with many unreasonable
provisions that a repeal will not be far off.
5. Highly powerful organizations, like the government can violate the laws when they
think they can get away with it by inviting would be challengers, to face them in
lengthy and costly court proceedings. This also creates frustration with the law.
It is wrong to write off rule-making and rule following as futile. Good laws,
effectively enforced, clearly produce benefits.
Reasonable minimum standards are ensured of professional conduct.
It also provides a self-interested motive for most people and corporations to
comply.
They also serve as powerful support and defense for those who wish to act
ethically in situations where ethical conduct might not be welcome.
Viewing engineering as social experimentation provides engineers with a
better perspective on laws and regulations.
Precise rules and enforceable sanctions are appropriate in cases of ethical
misconduct that involve violations of well established and regularly
reexamined procedures that have as their purpose the safety of public.
In areas of experimentation, rules must not attempt to cover all possible
outcomes of an experiment, nor must they force the engineer to adopt a
Professional Ethics And Human Values by Dr. Syed Ibrahim
rigidly specified course of action. Here the regulations should be broad based
guidelines but should hold the engineer accountable for his or her decisions.
UNIT IV – SAFETY, RESPONSIBILITIES AND RIGHTS
People as Consumers:
What is safe to Engineers, may not be so to Public. e.g., Top loading Washing
Machine
Typically several groups of people are involved in safety matters but have their own
interests at stake. Each group may differ in what is safe and what is not.
Concept of Safety
1. “A ship in harbor is safe, but that is not what ships are built for” – John A.
Shedd
2. ‘A thing is safe if its risks are judged to be acceptable’ - William W. Lawrence
We buy an ill-designed Iron box in a sale-> Underestimating risk
We judge fluoride in water can kill lots of people -> Overestimating risk
We hire a taxi, without thinking about its safety -> Not estimating risk
How does a judge pass a judgement on safety in these 3 cases?
….So, this definition won't do in real life.
Then, what is acceptable also depends upon the individual or group’s value
judgment. Hence a better, working definition of concept of safety could be,
“A thing is safe (to a certain degree) with respect to a given person or group at a
given time if, were they fully aware of its risks and expressing their most settled
Professional Ethics And Human Values by Dr. Syed Ibrahim
values, they would judge those risks to be acceptable (to that certain degree).” -
Mike Martin and Roland Schinzinger
RISK is the potential that something unwanted and harmful may occur.
a. We take a risk when we undertake something or use a product that is
not safe.
Risk in technology could include dangers of
b. bodily harm,
c. economic loss, or
d. environmental degradation.
Some may assume that “safety” is a concrete concept, while “risk” is a vague,
hypothetical concept
In fact, its the other way around
Risks always exist. But true safety never exists, except in hypothetical
situations
So, risk is reality, safety is fantasy
Perspectives differ.
To this extent, it is subjective.
Acceptable Risk
‘A risk is acceptable when those affected are generally no longer (or not)
apprehensive about it.’
-For example, John and Ann Smith enjoy riding motorcycles over rough ground for
amusement. They take voluntary risk, part of being engaged in such a potentially
dangerous sport.
Connected to this notion of voluntarism is the matter of Control. In the example cited,
the Smiths are aware of the high probability of accident figures in such a sport, but
they display characteristically unrealistic confidence of most people when they
believe the dangers to be under their control. In terms of engineering as social
experimentation, people are more willing to be the subjects of their own experiments
than of someone else’s (whether social experiment or not).
Chauncey Starr informs us that individuals are more ready to assume voluntary risks
than involuntary risks, even when voluntary risks are 1000 times more likely to
produce a fatality than the involuntary ones.
The manner in which information necessary for decision making is presented can
greatly influence how risks are perceived. Consider this example:
In a particular case of disaster management, the only options available are provided
in 2 different ways to the public for one to be chosen (where lives of 600 people are
at stake).
Alternate 1
If program A is followed, 200 people will be saved. If Program B is followed, 1/3
probability is 600 people will be saved and 2/3 probability that nobody will be saved.
Response
72% of the target group chose option A and 28% option B
Alternate 2
If program A is followed, 400 people will die. If Program B is followed, 1/3 probability
is that nobody will die and 2/3 probability that 600 people will die.
Response
This time only 22% of the target group chose option A and 78% option B
Conclusion:
1. The option perceived as yielding firm gain will tend to be preferred over those
from which gains are perceived as risky or only probable.
Professional Ethics And Human Values by Dr. Syed Ibrahim
2. Option emphasizing firm losses will tend to be avoided in favour of those
whose chances of success are perceived as probable.
Secondary Costs of Products
Many workers are taking risks in their jobs in their stride like being exposed to
asbestos.
Exposure to risks on a job is in one sense of voluntary nature since one can
always refuse to submit to the work or may have control over how the job is
done.
But generally workers have no choice other than what they are told to do
since they want to stick to the only job available to them.
But they are not generally informed about the exposure to toxic substances
and other dangers which are not readily seen, smelt, heard or otherwise
sensed.
Occupational health and safety regulations and unions can have a better say
in correcting these situations but still things are far below expected safety
standards.
Engineers while designing work stations must take into account the casual
attitude of workers on safety (esp. when they are paid on piece rate).
The serious shock people feel when an accident kills or maims people in large
numbers or harms those we know, even though statistically speaking such accidents
might occur infrequently.
On the other hand, unsafe products incur secondary costs to the producer beyond
the primary (production) costs, like warranty costs loss of goodwill, loss of
customers, litigation costs, downtime costs in manufacturing, etc.
Figure indicates that P- Primary costs are high for a highly safe (low risk) product
and S- Secondary costs are high for a highly risky (low safe) product.
If we draw a curve T=P+S as shown, there is a point at which costs are minimum
below which the cost cannot be reduced.
If the risk at Minimum Total Cost Point is not acceptable, then the producer has to
choose a lower acceptable risk value in which case the total cost will be higher than
M and the product designed accordingly.
Robert Stephenson writes that all the accidents, the harms caused and the
means used to repair the damage should be recorded for the benefit of the
younger Members of Profession.
A faithful account of those accidents and the damage containment was really
more valuable than the description of successful work.
Hence it is imperative that knowledge of risks will definitely help to attain
better safety.
But it should be borne in mind, that still gaps remain, because
i)there are some industries where information is not freely shared and
ii)there are always new applications of old technology that render the
available information less useful.
The above testing procedures are not always carried out properly. Hence we cannot
trust the testing procedures uncritically. Some tests are also destructive and
obviously it is impossible to do destructive testing and improve safety.
In such cases, a simulation that traces hypothetical risky outcomes could be applied.
Scenario Analysis (Event -> Consequences)
Failure Modes & Effects Analysis (Failure modes of each component)
Fault Tree Analysis (System Failure -> Possible Causes at component level)
What if there is a combination of factors?
All Analysis pre-suppose a thorough understanding of the physical
system
A system failure is proposed and then events are traced back to possible causes at
the component level. The reverse of the fault-tree analysis is ‘event – tree analysis’.
This method most effectively illustrates the disciplined approach required to capture
as much as possible of everything that affects proper functioning and safety of a
complex system.
Ethical Implications
When is someone entitled to impose a risk on another in view of a supposed
benefit to others?
Professional Ethics And Human Values by Dr. Syed Ibrahim
Consider the worst case scenarios of persons exposed to maximum risks
while they are reaping only minimum benefits. Are their rights violated?
Are they provided safer alternatives?
Engineers should keep in mind that risks to known persons are perceived
differently from statistical risks
Engineers may have no control over grievance redressal.
Many projects, which are highly beneficial to the public, have to be safe also.
The issue here is not, say, cost-effective design but it is only cost of risk taking Vs
benefit analysis. Engineers should first recommend the project feasibility based on
risk-benefit analysis and once it is justified, then they may get into cost-effectiveness
without increasing the risk visualized.
In all this, engineers should ask themselves this ethical question: ‘Under what
conditions, is someone in society entitled to impose a risk on someone else on
behalf of a supposed benefit to others.’
For example, how to assign a rupee value to one’s life. There is no over the
counter trade in lives.
Professional Ethics And Human Values by Dr. Syed Ibrahim
Even for a sale, it has to be clear under what conditions the sale is to take
place.
If one buys a kg of rice it matters whether it is just one additional purchase
one makes regularly or it is the first rice purchase after quite sometime.
Risks and benefits to public are more easily determined than to individuals
National Highway Traffic Safety Administration (NHTSA)- proposed a value
for life based on:
loss of future income
other costs associated with the accident
estimate of quantifiable losses in social welfare resulting from a fatality
NOT a proper basis for determining the optimal expenditure allocated
to saving lives
Engineers should account publicly for benefits and risks in the following manner:
In all the areas of works, engineers should give top priority for product safety.
They should believe that accidents are caused by dangerous conditions that
can be corrected. Negligence and operator errors are not the principal causes
of accidents.
If a product is made safe, the initial costs need not be high if safety is built
into a product from the beginning. It is the design changes done at a later
date that are costly. Even then life cycle costs can be made lower for the
redesigned or retrofitted product (for safety).
If safety is not built into the original design, people can be hurt during testing
stage itself.
They should get out of the thinking that warnings about hazards are adequate
and that insurance coverage is cheaper than planning for safety.
All it takes to make a product safe is to have different perspective on the
design problem with emphasis on safety.
Liability
Implications to Engineers:
e.g. One county highway engineer was sued for failure to repair roads-- had to
pay $2 million
Some Cos. protect their engineers and allow themselves to be sued for such
money damages
‘SAFE EXIT’
It is almost impossible to build a completely safe product or one that will never fail.
When there is a failure of the product SAFE EXIT should be provided.
More than the questions of who will build, install, maintain and pay for a safe exit, the
most important question is who will recognize the need for a safe exit. This
responsibility should be an integral part of the experimental procedure.
Ships need lifeboats with sufficient spaces for all passengers and crew
members.
Buildings need usable fire escapes
Operation of nuclear power plants calls for realistic means of evacuating
nearby communities
Provisions are needed for safe disposal of dangerous materials and products.
Classifications of Loyalty
Agency-Loyalty
Identification-Loyalty:
This means
o Avoid conflicts of interest,
o Inform employers of any possible conflicts of interest,
Professional Ethics And Human Values by Dr. Syed Ibrahim
o Protect confidential information,
o Be honest in making estimates,
o Admit one’s errors, etc.
Loyalty - Obligation of Engineers
Agency-Loyalty
Identification-Loyalty
Institutional authority
‘The institutional right given to a person to exercise power based on the resources of
the institution’.
Expert authority
Engineers may have expert authority but their institutional authority, may only be, to
provide management with analysis of possible ways to perform a technical task, after
which they are restricted to following management’s directive about which option to
pursue. In large companies, engineers, advisors and consultants in staff function
carry expert authority, while institutional authority is vested only with line managers.
Authority Vs Power
Ineffective persons, even if vested with authority by their institution, may not be able
to summon the power their position allows them to exercise. On the other hand,
people who are effective may be able to wield greater power that goes beyond the
authority attached to the positions they hold. Highly respected engineers of proven
integrity belong to this class.
Observations on authority.
o Simon notes that all employees tend to have a ‘zone of acceptance’ in which
they are willing to accept their employer’s authority.
Professional Ethics And Human Values by Dr. Syed Ibrahim
o Within that zone, an individual, relaxing his own critical faculties, permits the
decision of the employer to guide him.
Board of Ethical Review argued that engineers have a higher standard than self
interest and that their ethical duty is to act for their employer as a faithful agent or
trustee.
Conclusion: ‘Faithful agency’ only concerns with performing one’s duty but does not
mean that safety, salary and other economical benefits cannot be negotiated from a
position of strength. Employee’s duty to employer does not mean unlimited sacrifice
of self-interest.
o Privileged information:
‘Information available only on the basis of special privilege’ such as
granted to an employee working on a special assignment.
o Proprietary information:
Information that a company owns or is the proprietor of.
This is primarily used in legal sense.
Also called Trade Secret. A trade secret can be virtually any type of
information that has not become public and which an employer has taken
steps to keep secret.
o Patents:
Differ from trade secrets.
Professional Ethics And Human Values by Dr. Syed Ibrahim
Legally protect specific products from being manufactured and sold by
competitors without the express permission of the patent holder.
They have the drawback of being public and competitors may easily work
around them by creating alternate designs.
Obligation of Confidentiality
Conflict of Interest
Professional Ethics And Human Values by Dr. Syed Ibrahim
Conflict of Interest arises when two conditions are met:
2. The professional has some additional or side interest that could threaten good
judgment in serving the interests of the employee or client. E.g. When an
engineer is paid based on a percentage of the cost of the design and there is
no incentive for him to cut costs- The distrust caused by this situation
compromises the engineers’ ability to cut costs and calls into question his
judgement.
‘If you think that your offer of acceptance of a particular gift would have grave or
merely embarrassing consequences for your company if made public, then the gift
should be considered a bribe’.
Here ‘substantial’ means that which is sufficient to distort the judgment of a typical
person.
Types Of Crime
Domestic crime
Non-accidental crime committed by members
of the family
Professional Crime
When crime is pursued as a profession or day
to day occupation
Blue collar crime (or) Street crime
Crime against person, property (theft, assault
on a person, rape)
Victimless crime
Person who commits the crime is the victim of
the crime. E.g. Drug addiction
Hate crime
Crime done on the banner of religion,
community, linguistics
Occupational Crime
Occupational crimes are illegal acts made possible through one’s lawful
employment.
It is the secretive violation of laws regulating work activities.
When committed by office workers or professionals, occupational crime is
called ‘white collar crime’.
Price Fixing
An act was passed, which forbade (prevented) companies from jointly setting prices
in ways that restrain free competition and trade. Unfortunately, many senior people,
well respected and positioned were of the opinion that ‘price fixing’ was good for their
organizations and the public.
Engineers’ moral rights fall into categories of human, employee, contractual and
professional rights.
Professional rights:
The right to form and express one’s professional judgment freely
The right to refuse to carry out illegal and unethical activity
The right to talk publicly about one’s work within bounds set by confidentiality
obligation
The right to engage in the activities of professional societies
The right to protect the clients and the public from the dangers that might arise from
one’s work
The right to professional recognition of one’s services.
o There is one basic and generic professional right of engineers, the moral right
to exercise responsible professional judgment in pursuing professional
responsibilities.
o Pursuing these responsibilities involves exercising both technical judgment
and reasoned moral convictions.
o This basic right can be referred to as the right of professional conscience.
2. Where there is room for disagreement among reasonable people over whether an
act is unethical.
Here, it is possible that there could be different ethical view points from the
professional and the employer.
In such cases the engineers can have a limited right to turn down assignments that
violates their personal conscience only in matters of great importance such as
threats to human life.
This right also depends on the ability of the employer to reassign the engineer to
alternate projects without serious economic hardships to the orgn.
The right of professional conscience does not extend to the right to be paid for not
working.
Right to Recognition
The right to reasonable remuneration gives the moral right for fighting against
corporations making good profits while engineers are being paid poorly. Also is the
case where patents are not being rewarded properly by the corporations benefiting
from such patents.
1. Rights Ethics:
o The most basic human right, which needs no justification, as per A.I.Meldon, is to
pursue one’s legitimate (those that do not violate others’ rights) interests.
o The right to pursue legitimate interests gives a person right to pursue
professional moral obligations.
o This may be viewed as a human right of conscience directly derived from the
basic human right.
2. Duty Ethics:
Professional Ethics And Human Values by Dr. Syed Ibrahim
o I have a right to something only because others have duties or obligations to
allow me (and not interfere) to do so.
o If we derive the meaning of ‘others’ as employers, then the basic professional
right is justified by reference to others’ duties to support or not interfere with the
work related exercise of conscience by professionals.
3. Utilitarianism:
External Whistle blowing: The act of passing on information outside the organisation.
Internal Whistle blowing: The act of passing on information to someone within the
organization but outside the approved channels.
Either type is likely to be considered as disloyalty, but the second one is often seen
as less serious than the latter. From corporations’ point of view both are serious
because it leads to distrust, disharmony, and inability of the employees to work
together.
Open Whistle blowing: Individuals openly revealing their identity as they convey the
information.
Anonymous Whistle blowing: Individual conveying the information conceals his/her
identity.
1. The harm that will be done by the product to the public is serious and
considerable.
4. One must have documented evidence that would convince a reasonable and
impartial observer that one’s view of the situation is correct and the company
policy is wrong.
5. There must be strong evidence that making the information public will in fact
prevent the threatened serious harm.
Employee Rights
Employee rights are any rights, moral or legal, that involve the status of being an
employee.
The organization will not also discriminate against an employee for engaging in
outside activities or for objecting to an organization directive that violates
common norms of morality.
No employee who alleges that her/his rights have been violated will be
discharged or penalized without a fair hearing by the employer organization.
Discrimination
Intellectual Property is a product of the human intellect that has commercial value
Many of the rights of the ownership common to real and personal property are
also common to Intellectual Property
Intellectual Property can be bought, sold, and licensed
Similarly it can be protected against theft and infringement by others
Patent
1. Derived from the Latin word ‘LITTERAE PATENTES’ which means ‘Open
Letters’ or ‘Open Documents’ to confer rights and privileges.
2. A contract between an Inventor and the Government
3. An exclusive privilege monopoly right granted by the Government to the
Inventor
4. Invention may be of an Industrial product or process of manufacture
5. Invention should be new, non-obvious, useful and patentable as per Patents
Act
6. The right to the inventor is for limited period of time and valid only within the
territorial limits of a country of grant.
DESIGN
TRADE MARK
COPY RIGHTS
Effect of Patent
A patentee gets the exclusive monopoly right against the public at large to
use,sell or manufacture his patented device.
A patentee can enforce his monopoly right against any infringement in the court
of law for suitable damages or profit of account.
The Government ensures full disclosure of the invention to the public for
exchange of exclusive monopoly patent right to the inventor.
Risks taken:
Storage tank of Methyl Isocyanate gas was filled to more than 75% capacity as
against Union Carbide’s spec. that it should never be more than 60% full.
The company’s West Virginia plant was controlling the safety systems and
detected leakages thro’ computers but the Bhopal plant only used manual labour
for control and leak detection.
Professional Ethics And Human Values by Dr. Syed Ibrahim
The Methyl Isocyanate gas, being highly concentrated, burns parts of body with
which it comes into contact, even blinding eyes and destroying lungs.
Causal Factors:
• Three protective systems out of service
• Plant was understaffed due to costs.
• Very high inventory of MIC, an extremely toxic material.
• The accident occurred in the early morning.
• Most of the people killed lived in a shanty (poorly built) town located very
close to the plant fence.
• They tried to turn on the plant refrigeration system to cool down the
environment and slow the reaction. (The refrigeration system had been
drained of coolant weeks before and never refilled -- it cost too much.)
• They tried to route expanding gases to a neighboring tank. (The tank's
pressure gauge was broken and indicated the tank was full when it was really
empty.)
• They tried to purge the gases through a scrubber. (The scrubber was
designed for flow rates, temperatures and pressures that were a fraction of
what was by this time escaping from the tank. The scrubber was as a result
ineffective.)
• They tried to route the gases through a flare tower -- to burn them away. (The
supply line to the flare tower was broken and hadn't been replaced.)
• They tried to spray water on the gases and have them settle to the ground --
by this time the chemical reaction was nearly completed. (The gases were
escaping at a point 120 feet above ground; the hoses were designed to shoot
water up to 100 feet into the air.)
In just 2 hours the chemicals escaped to form a deadly cloud over hundreds of
thousands of people incl. poor migrant labourers who stayed close to the plant.
2. What are the benefits of Multi National corporations doing business in less
developed countries for both the MNCs and the host country?
Benefits to MNCs:
Inexpensive labour
Availability of natural resources
Favourable tax conditions
Fresh markets for products
Benefits to developing host countries:
New jobs
Greater pay and greater challenge
Transfer of advanced technology
Social benefits from sharing wealth
Professional Ethics And Human Values by Dr. Syed Ibrahim
3. What are the three senses of relative values?
6. What can MNCs do to promote morally just measures? Or what are Richard
T. De George’s guidelines for moral promotion by MNCs?
• MNCs business should do more overall good than bad towards the economy of
the host country than doing good to a few corrupt leaders in oppressive regimes.
• They must respect laws and regulations of the local country as long as they do
not violate basic moral rights.
• They must pay a living wage, even when local companies fail to pay such a
wage, but otherwise pay only enough to attract competent workers.
• It is permissible for the US to transfer dangerous technology like asbestos
production to another country and then simply adopt that country’s safety laws only
under the following conditions.
– Workers may be so desperate for income to feed their families that
they will work under almost any conditions
– Pay workers for the extra risk
Professional Ethics And Human Values by Dr. Syed Ibrahim
Good judgements exercised in good faith, than abstract principles, is the only
way to address practical problems.
• Novel setting is any situation containing at least one new variable relevant to
success or failure of given technology
• Transfer of technology from a familiar to a new environment is a complex
process
‘Identification, transfer, and implementation of the most suitable technology for a new
set of conditions’
Acid rain:
pH of normal rain is 5.6
pH of rainfall in north eastern areas of North America is 3.9 to 4.3.
It is 10 to 100 times more acidic than normal. This is ‘acid rain’.
Professional Ethics And Human Values by Dr. Syed Ibrahim
Snowmelt into water releases huge amount of acid which got frozen during
winter.
Effects:
‘Acid shock’ from snowmelt causes mass destruction of fish. On long term it also
harms fish eggs and sources of food.
Thousands of lakes were killed by acid rain in Scandinavia and North America.
The causes are burning of fossil fuels leading to release of SO2 in particular and
Nitrogen oxides.
Problems of Sweden caused by Industrial plants in England and North Europe.
Problems of North America caused by utilities in Ohio valley, the largest polluter
of SO2 in USA.
Some of the potential changes are still unknown
Micro organisms in soil are being affected
Groundwater is polluted but its ultimate effects are not known
The effects may be known only after another 100 years
Effect on food sources are also unclear
11. What are the other problems caused to the environment?
Build-up of CO2 from the use of fossil fuels by Industrial nations could result in
Greenhouse effect.
Damage to protective OZONE layer due to the release of Freon is related to
technological products used by the people of these nations.
The temperature effect of the CO2 and water vapour combined together has a
long range impact on the global climate.
Because of increased concentration of CO2 and due to much warmer tropical
oceans, there may occur cyclones and hurricanes and early snow melt in
mountains will cause more floods during monsoon.
Increase in global temperature can adversely effect the world food production.
At higher altitudes in the atmosphere, CO2 undergoes photochemical reactions
producing CO, which is drastically dangerous.
CFCs are responsible for 20% increase in warming. This may increase the
chances of diseases in humans and animals.
Professional Ethics And Human Values by Dr. Syed Ibrahim
14. Describe the case study of environmental degradation caused by PCB &
Kanemi’s Oil?
Time cost of a product – includes numerous factors like effect of pollution, the
depletion of energy and raw materials, social costs, etc.
If these costs are internalized (added to the price), then the cost can be
charged directly to the beneficiary of the degradation of environment.
It is better to make the user to pay for all its costs than to levy higher taxes.
An acceptable mechanism for price fixing must be found by the engineer with
the help of the economist, scientist, lawyer and politician which could protect
the environment through self correcting procedures.
Good design practices may give better environmental protection without
added cost.
o Engineers are said to be finding the right answers for the wrong questions
o Finding the right questions is much more difficult than finding the right
answers to these questions
o Engineers should
Try to assess the technology and its environmental impacts and focus
on containing the major adverse effects.
During assessment even if engineers were strongly believe that the
projects have no adverse effect, they should continue to monitor the
outcome even after its implementation which only would give the
complete picture of the consequences of the project.
17. Write short notes on Sentient – Centered Ethics, Bio – Centric Ethics,
Ecocentric Ethics and Human – Centered Environmental Ethics.
Sentient animals are those which feel pain and pleasure. This version of Nature-
centered ethics is advanced by some utilitarians, notably Peter Singer, who says that
right action maximizing good for all should include sentient animals as well as
humans. Failure to do so leads discrimination like racism, which is known as
‘Speciesism’. There is always a dispute as to whether the inherent worth of animals
can be equated to human beings or not.
Bio – Centric Ethics
This regards all living organisms as having inherent worth. We should live with the
virtue of ‘reverence to life’, as set forth by Albert Schweitzer (1875-1965). This will
enable us to take decisions about when life can be sacrificed.
Ecocentric Ethics
This locates inherent worth in Ecological systems and this approach is different from
the other two, as it is not individualistic. This is voiced by Aldo Leopold (1887-1948).
There is another view that ecocentric ethic does not replace socially generated
human-oriented duties to family, neighbours and humanity
Computer Ethics deals with ‘the evaluation of and decision making in a variety of
moral problems caused by computers’.
Professional Ethics And Human Values by Dr. Syed Ibrahim
6. Political Power:
By obtaining information about different groups of people regarding their
attitudes and values, the computers can be made to help politicians to make
speeches, send mails, etc. which would be appealing selectively to these
groups.
7. Military Weapons:
Computerised military weapons, even if perfected, will only make opposing
countries to develop their striking or responding capability which is not healthy
for the world.
20. What problems are encountered in the use of computers with properties?
The two major problems encountered in the use of computers with properties are:
1. Embezzlement and
2. Theft of software and information
21. How the problem of embezzlement takes place through computers and
why?
Professional Ethics And Human Values by Dr. Syed Ibrahim
The speed and geographic coverage of the computer system and the difficulty
of tracing the transactions through computers makes catching the thieves
troublesome.
Computers are abused in i) stealing by employees at work, ii) stealing by non-
employees or former employees, iii) stealing from or cheating clients and
consumers, iv) violating contracts for computer sales or service and v)
conspiring to use computer networks to engage in widespread fraud.
Penalties for computer crime are mild compared to conventional crimes.
Passwords and more recently, data encryptions are used for security with
limited effectiveness.
22. Explain briefly about Data and Software with respect to property problems.
23. Describe how and in what ways ‘violation of privacy’ occurs in and through
Computers.
Computers make more information available to more people. This makes protection
of computer privacy difficult.
1. Inappropriate Access:
Documents recorded for a crime which one did not commit but was arrested.
As a child you were arrested for drinking alcohol
Medical data about visits to a psychiatrist.
A loan default to a National Bank.
Any of the above information can be accessed by, let us say, a prospective employer
during a security check.
Owing to the high degree of job complexity and technical proficiency required, a lot
of issues arise in engineering ethics.
1. Computer failures:
Failures can occur due to either hardware or software
Hardware errors do not occur frequently.
Software errors are the major failures of the computers.
Hardware errors are easily detected.
Software errors are difficult to detect.
Trial runs are absolutely essential to check the program.
2. Computer Implementation:
New computer system should be attempted successfully before the old one
becomes inoperative. Many failure cases have been reported while switching
over to a new system.
3. Health Conditions:
Ergonomic conditions should be implemented to reduce back problems, provide
wrist support, to become good looking.
26. Give one argument each for and against Weapons Development?
Engineers need to examine one’s conscience to take part in any form of weapon
development.
o They have to consider the circumstances leading to the specific conflict and
decide whether it is justified to take part in associated weapons development.
o If necessary, they should refuse to be a part of it and be prepared to face
consequences.
Professional Ethics And Human Values by Dr. Syed Ibrahim
28. How much is being spent in Defence expenditure and how Arms Trade gets
promoted by private manufacturers of arms?
o Hundreds of billions of dollars, annually, throughout the world, are being spent
for military operations.
o 25% of this is spent on just procurement of weapons.
o 17% of these are spent in transactions across countries.
Promotion of Arms Deals:
29. Describe the destructive nature and power of weapons and their
development?
Towards the end of World War II, night raids sometimes on civilian areas were
very common
The deaths caused by Atom bombs on Hiroshima, Nagasaki were not more than
the deaths caused by single air raids in World War II
But they were horrible because of their power in rapid delivery of destructive
power in immense concentration
Hiroshima Bomb – equivalent to 20000T of TNT powder carried on 267 bogies of
railroad (2 miles long) for one bomb – again equivalent to 740-B52 bombers to
carry this load.
USSR exploded Hydrogen bombs in 1960 – 50 & 60 mega ton range for tests
with capabilities such as:
2000 to 3000 times powerful than Hiroshima bomb
4000 to 6000 miles long train required to carry an equivalent amount of
TNT powder which will take 100 hours to pass any point
Will require one and a half million planes +(bombers) to carry the
powder
Towards the end of cold war
Professional Ethics And Human Values by Dr. Syed Ibrahim
USSR had 5800 megatons (9500 warheads on 2700 launchers) and
USA had 3300 megatons (10800 warheads on 2000 launchers)
1. Large military build-ups, massive projects all lead to unethical business practices
and the urgency of completion of the weapons projects does not allow proper
controlling and monitoring.
2. ‘Technology creep’ – development of cruise missiles alters diplomatic
arrangements
3. The impact of secrecy surrounding any defense activity
4. Overall effect of defense spending on economy
1. Even now, shells (duds or live) which landed about 90 years back during World
War I are found by farmers during ploughing. Special bomb disposal squads are
being kept busy with hundreds of calls.
2. There are, still more, unexploded and hidden bombs allover the world that fell
during World War II
3. Severed limbs and dead bodies are being discovered in lands filled with mines in
Cambodia and Vietnam in 1960s and70s.
4. Anti-personnel weapons are found in Afghanistan, Angola, Bosnia, Mozambique,
Nicaragua and Somalia.
5. These weapons are easily spread by air but are very difficult and dangerous to
detect and remove.
6. About 100 million landmines remain still scattered in the above countries as per
estimates by U.S.State dept.
7. Landmines present a serious ethical dilemma to leaders who want to be ethical in
wars also
8. Design, mfr, deployment and eventually their disposal is a huge experiment.
9. Widespread ignorance on radiation amongst the public
10. Gas warfare experiments, Anthrax carriers, nuclear weapons all cause both
known and unknown problems
11. Engineers dealing with dangerous material should consider both the intended
use and also the unintended consequences and also their disposal.
Professional Ethics And Human Values by Dr. Syed Ibrahim
34. Which studies are more useful to ‘engineer managers’ than even
engineering?
Richard L.Meehan, a civil engg graduate from MIT, was retained by General Electric
as a consultant to testify before Nuclear Regulatory Commission about the capability
of GE’s nuclear plant in California, U.S.A. to withstand earthquakes.
He found, while trying to understand the effect of earthquakes on nuclear plants, that
1. His basic study of physics is more useful in studying this area compared to
the more advanced studies in engg.
2. His understanding of risk analysis was based not only on probability theory
but also on value judgement about safety.
3. But more interesting was that understanding people was more important than
anything else.
4. Person oriented skills are as important to engineers as technical skills.
The ethical custom refered by Friedman means only ‘refraining from fraud,
deception and corruption.
But Martin and Schinzinger say that Friedman is not correct in saying that
managers’ ethics reduce to only responsibility to maximize profits for
stockholders.
The primary responsibility of managers is to produce product or service while
maintaining respect for persons, including customers, employees and public.
Ethically, personnel and safety comes first before profits.
By definition, compared to charitable institutions, religions, organizations, etc
organizations and corporates operate only for profits.
Professional Ethics And Human Values by Dr. Syed Ibrahim
But the ultimate goal of managers should be to make valuable products that
are also profitable since profit making is one of the conditions to be in
business.
Good business and sound ethics go together. Hence the moral roles of
managers and engineers are complementary and not opposed.
Engineer managers have two major responsibilities – promoting and ethical
climate and resolving conflicts.
There are highly ethical organizations, examples of some of which are given below:
1. Marilyn Hamilton, founded Quickie Designs in 1980, who was a teacher and
athlete who was paralyzed in hang-gliding accident. A highly mobile and versatile
wheel chair was designed weighing 26 pounds, half the weight of chairs that were
currently produced. The company grew up within a decade to $65 millions in sales. It
had a policy of customer sponsored sports events for young people in wheelchairs. It
is relatively small (500 strong) and exceptionally committed.
2. Martin Mariette Corpn began an ethics program in 1985 emphasizing basic value
like honesty and fairness and responsibility for environment and high product quality.
They drafted a code of conduct, conducted and ethics workshop for managers and
created effective procedures for employees to express their ethical concerns.
3. Texas Instruments (TI) is an example of an ethical large corporation emphasizing
on trust, respect for other persons, etc. TI appointed a full time Ethics Director, Carl
Skooglund. He surveyed to know the ethical concerns of employees and their
awareness. He conducted workshops on ethics, wrote brochures and was directly to
all employees through a confidential phone line. Even though they made it clear that
unprofessional conduct would not be tolerated, the focus was on supporting ethical
conduct than punishing wrong doers.
4. A large defense contractor started an ethics program that was not successful.
Higher management viewed the program as a success but the professional
employees considered it as a sham/farce for public relations and window dressing.
The primary
difficulty was the gap between the intentions of top management and the unchanged
behaviour of the Senior managers.
38. What steps can be taken to improve the ethical climate by managers?
1. Ethical values and their full complexity are widely acknowledged and
appreciated by managers and engineers. Neither profits nor promoting the
interests of the organization is neglected but the moral limits on profit-seeking
go beyond simply obeying the law and avoiding fraud.
2. The sincere use of ethical language is recognized as a legitimate part of
corporate dialogue. This is done either by formulating corporate code of ethics
or by including ethical responsibilities in job descriptions at all levels.
3. Top management must set a moral tone, in words, in policies and by personal
example. Everyone should be confident that management is serious about
ethics.
Professional Ethics And Human Values by Dr. Syed Ibrahim
4. There must be procedures for conflict resolution. Managers should be trained
to resolve conflicts and on the other hand, a person should be exclusively
made to have confidential discussions about moral concerns.
40. Can conflicts be managed by force or authority? How are different conflicts
resolved?
41. What are the 4 ways to resolve conflicts among persons suggested by
Harvard Negotiation Project?
1) People: Separate people from the problem.
Even though both the people and the problem are important, the personal
aspect of the conflict should be separated from the problem to deal with it
better. On personality clashes, the focus should be on behaviour and not on
people.
2) Interests: Focus on interests and not position\s
This principle applies most clearly to personnel matters and ethical views,
rather than technical disputes. Positions are stated views but these may not
really express their best interests.
3) Options: Generate a variety of possibilities before deciding what to do.
Create a wide range of options especially in technical and ethical issues and
facilitate discussions.
4) Criteria: Insist that the result be based on some objective standard.
Beyond the goals of efficiency, quality and customer satisfaction, it is
important to develop a sense of fair process in how the goals are met.
43. What are the major areas of work for engineer consultants?
1. Advertising
2. Competitive bidding
3. Contingency fees
4. Safety and client needs
Competitive bidding was prohibited for quite sometime due to the following
reasons:
Consulting jobs, unlike industrial and construction work, are not suitable for
precise cost estimates and hence precise bids.
Here competitive bidding, would encourage cutting safety and quality, in case
of lower bids and padding/over designing in the case of higher bids.
Later, Competitive bidding was approved by Courts of law on the reasoning
that free trade is restrained in an unfair manner.
48. When consulting engineers reject competitive bidding, what can be the
basis of their selection?
To decide whether ‘contingency fee’ practice may be allowed or not, the potential
gains should be weighed against the potential losses. Hence, this again calls for
contextual reasoning based on ethical theories, which provide a framework for
assessing morally relevant issues of the problem.
Ideally, only the designer would really know the areas of difficulty in
execution.
Even when changes in design are required during execution, the
consultant may not be around to effect the changes
Client may not have capable people for inspection of the work based
on the consultant’s design.
Does the consultant have a moral responsibility to follow through the
design in execution
In any case, job safety is one prime responsibility of the consultant
engineer
53. What are the reasons that cause ‘Disputes’? Who is the major loser in any
dispute?
Large projects involve owners, consultants and contractors and many participants
at various levels in these three organizations.
Overlapping responsibilities, fragmented control, delays and inability to resolve
disputes are some of the problems encountered during these projects.
Resolving disputes becomes especially difficult when projects last for several
years and connected personnel also change during this period.
Professional Ethics And Human Values by Dr. Syed Ibrahim
Owners have the most to lose in such situations.
Hence they try to shift the risks to others.
Consulting engineers are generally tied to the contract provisions and they do not
try any innovative ideas (do not want to add risks)
All this have led to considerable litigation and any litigation is time consuming and
costly.
Engineers, in their position as experts, explain the happenings of the past in terms of
Causes of accidents, malfunctions of equipment and other technological events.
They also help in events of the future like, public planning, potential of patents and
policy making (in technology)
They should function as impartial seekers of facts & Communicators of truth but not
as hired guns i.e. advocates for lawyers, officials, etc
57. What are the types of cases, expert witnesses are called upon to testify in
court & what are the stakes?
57.2. Stakes
I. Legal liabilities
II. Economic interests
III. Reputations of corpns. and professionals
58. What are the Expert engineers’ responsibilities towards their hirers?
Professional Ethics And Human Values by Dr. Syed Ibrahim
They should
Present their qualifications to the client
Investigate thoroughly the cases entrusted to them.
Testify in court
61. What is the role of an expert in a court system consistent with Professional
standards (codes of ethics)?
Role of an Expert in a Court System
Experts must earnestly try to be impartial in identifying and interpreting
complicated data thrown up by the complexity of modern science and
technology to help the courts
Ideally, if courts pay the expert witness, the expert will become totally
unbiased.
But it is a very costly issue
So parties to the dispute are called upon to pay and hire them on both sides
and also allow them to be cross examined by both sides
62. What is the difference between Eye witness and Expert witness?
Eye Witness
Is permitted to testify on observed and to some extent perceived facts.
Expert Witness
Is permitted to testify on facts, perceptions and interpretations of facts in the
area of their expertise
To comment on opponent’s expert witness’ view
To report on applicable professional standards
64. Write short notes on: a) Hired Guns, b) Financial Bias, c) Ego Bias and
d) Sympathy Bias
a) Hired Gun
An unscrupulous (unprincipled, crooked, immoral) engineer
Makes his living by helping lawyers to portray facts in favour of their clients
Never tries to be objective
Violates standards of honesty and care in conducting investigations
Overall a shame on engineering community
b) Financial Bias
The expert witness is biased to the party which pays more money
The bias increases substantially when payments are agreed as Contingency
Fee to be paid only in case the hirer wins the case
Full time forensic engineers, being dependent on lawyers for their living, try to
create a reputation of a winning engineer.
c) Ego Bias
Competitive attitudes, being on one side of the disputing parties makes an
expert, egoistic and makes him influence judgments
They start identifying themselves with their side of the dispute
d) Sympathy Bias
The plight of the victims and their sufferings can invoke sympathy from the
expert witness
This upsets impartial investigation of facts
Engineer Experts should maintain their integrity in the face of all the above
biases
Courts also must rely on balance provided by expert witnesses on both sides
of the case and provide opportunities to lawyers to remove the bias by cross-
examination
70. What are the normative models of Advisers? Briefly explain each of them.
Three types:
Hired Guns
Value Neutral Analysts
Value Guided Analysts
Hired Guns – This is the most undesirable role that can be played by the adviser.
Here the obligation to clients only is paramount and other values are not
bothered about.
Studies are made just conforming to the client’s wish.
Adviser highlights only the favourable facts to the customer.
All the unfavourable facts are very much downplayed.
Mussolini and Hitler were great leaders, but not ‘Moral Leaders’, since their goals
were not morally valuable.
‘An Utopian society shall be governed by a philosopher-king whose moral wisdom
best qualifies him to rule’ – Plato
‘Technologists were best qualified to govern because of their technical expertise, as
well as their logical, practical and unprejudiced minds’– Frederick Taylor
But no single profession has the only right to moral governance of society.
Leadership is also moving away from any narrow professional interests.
Moral leadership is not ‘dominance by elite’, but stimulating groups toward
morally desirable ends.
Moral creativity is
Identifying most important values in particular situations
Focusing on them through effective communication within the group.
Deep commitments grounded in integrity to implement them.
Professional Ethics And Human Values by Dr. Syed Ibrahim
Creativity consists in identifying new possibilities for applying, extending and putting
into practice, rather than inventing values.
Professional Societies
o Promote continuing education for their members
o Unify the profession, speak and act on behalf of them
o Are a forum for communicating, organizing and mobilizing change within, a
change which has a moral dimension.
o Cannot take any pro-employee or pro-management stand since they have
members in management, supervision and non-management.
o But they can play a role in resolving moral issues
o A moral responsibility as well as moral creativity is shared.
80. What are the arguments for and against Voluntary Service by engineering
professionals?
Engineers can
Urge Govt. to expand services of the Army Corps of Engineers
Encourage students to focus their projects on service for disadvantaged
groups
Encouraging corporations to cut their fee by 5 to 10% for charitable purposes.