Optiplex gx270 - Service Manual - en Us
Optiplex gx270 - Service Manual - en Us
Optiplex gx270 - Service Manual - en Us
Safety Instructions
Opening the Computer Cover
Chassis Intrusion Switch
Control Panel
I/O Panel
Power Supply
System Board
Closing the Computer Cover
To remove or replace all other GX270 components, see the Dell OptiPlex GX270 Systems User's Guide.
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
CAUTION: Before you begin any of the procedures in this section, follow the steps in "Safety Instructions."
NOTICE: Before you disconnect a device from the computer or remove a component from the system board, verify that the standby power light on the
system board has turned off. To locate the light, see "System Board."
2. Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut
down your computer, turn them off now.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
4. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the
computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.
Note the routing of the chassis intrusion cable as you remove it from the chassis. Chassis hooks may hold the cable in place inside the chassis.
2. Slide the chassis intrusion switch out of its slot, and remove the switch and its attached cable from the computer.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
4. Connect your computer and devices to electrical outlets, and turn them on.
NOTE: For instructions on using system setup, see the User's Guide.
2. Under the System Security tab, reset the Chassis Intrusion option by pressing the left- or right-arrow key to select Reset. Change the setting to
Enabled, Enabled-Silent, or Disabled.
NOTE: The default is Enabled-Silent.
NOTE: If a setup password has been assigned by someone else, contact the network administrator for information on resetting the chassis intrusion
detector.
Control Panel
Dell™ OptiPlex™ GX270 Service Manual
CAUTION: Before you begin any of the procedures in this section, follow the steps in "Safety Instructions."
NOTICE: Before you disconnect a device from the computer or remove a component from the system board, verify that the standby power light on the
system board has turned off. To locate the light, see "System Board."
2. Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut
down your computer, turn them off now.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
4. Disconnect your computer and all attached devices from their electrical outlets, and press the power button to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the
computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.
2 computer
3 computer cover
1 metal control-panel shield
2 screw
3. Remove the screw that holds the control panel to the computer, and remove the control panel.
2. Using an 8-inch #2 Phillips screwdriver, remove the screw that secures the control panel to the computer, and lift the panel away from the computer.
2. To prepare the computer cover for removal, release the three computer cover tabs (one tab is located by the CD drive and two tabs are located by the
I/O panel).
NOTE: To release the tab located by the CD drive, you can pry the computer cover away from the computer and pull out the tab.
5. Remove the screw that secures the control panel to the computer, and pull the control panel away from the computer.
To help replace the computer cover, remove the accent door and front mask from the computer cover:
a. Remove the front mask by releasing the tabs on the inside of the computer cover.
b. Remove the accent door by pressing the middle of the door while you lift away the sides of the door.
1 accent door
2 front mask
3. Replace the computer cover and ensure that the two metal hooks and tabs are securely in position.
4. To replace the front mask and accent door, press them into position.
Follow the steps in the "Removing the Control Panel" procedure in the reverse order, ensuring that all tabs are secure.
CAUTION: Before you begin any of the procedures in this section, follow the steps in "Safety Instructions."
2. Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut
down your computer, turn them off now.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
4. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: Ensure that there is sufficient space to support the open cover—at least 30 cm (1 ft) of desk top space.
NOTICE: Open the cover slowly to ensure that you do not damage any cables.
2. Raise the back of the cover, and pivot it toward the front of the computer.
2 padlock ring
a. Facing the back of the computer, press the release button on the right side of the computer with one hand while pulling up on the top of the
cover with the other hand.
b. Press the release button on the left side of the computer with one hand while pulling up on the top of the cover with the other hand.
c. Hold the bottom of the computer with one hand, and then pull open the cover with the other hand.
3 padlock ring
CAUTION: Before you begin any of the procedures in this section, follow the steps in "Safety Instructions."
1. Ensure that all cables are connected, and fold cables out of the way.
Gently pull the power cables toward you so that they do not get caught underneath the drives.
2. Ensure that no tools or extra parts are left inside the computer.
d. Ensure that both sides of the cover are locked. If not, repeat step 3.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
4. Connect your computer and devices to electrical outlets, and turn them on.
After you open and close the cover, the chassis intrusion detector, if enabled, causes the following message to appear on the screen at the next
computer start-up:
5. Reset the chassis intrusion detector by entering system setup and changing the Chassis Intrusion setting to Enabled or Enabled-Silent.
NOTE: If a setup password has been assigned by someone else, contact your network administrator for information on resetting the chassis intrusion
detector.
I/O Panel
Dell™ OptiPlex™ GX270 Service Manual
CAUTION: Before you begin any of the procedures in this section, follow the steps in "Safety Instructions."
NOTICE: Before you disconnect a device from the computer or remove a component from the system board, verify that the standby power light on the
system board has turned off. To locate the light, see "System Board."
2. Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut
down your computer, turn them off now.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
4. Disconnect your computer and all attached devices from electrical outlets and press the power button to ground the system board.
5. If you have installed a padlock through the padlock ring on the back panel, remove the padlock.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the
computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.
Note the routing of the control panel cable as you remove it from the computer so that you can replace it correctly.
4. From inside the computer cover, remove the mounting screw that secures the I/O panel to the computer.
To replace the I/O panel, follow the removal procedures in the reverse order.
Power Supply
Dell™ OptiPlex™ GX270 Service Manual
CAUTION: Before you begin any of the procedures in this section, follow the steps in "Safety Instructions."
NOTICE: Before you disconnect a device from the computer or remove a component from the system board, verify that the standby power light on the
system board has turned off. To locate the light, see "System Board."
2. Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut
down your computer, turn them off now.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
4. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the
computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.
Note the routing of the DC power cables underneath the tabs in the computer frame as you remove them from the system board and drives. You must
route these cables properly when you replace them to prevent their being pinched or crimped.
2. Press the release button located on the floor of the computer frame.
1 release button
2 AC power connector
3. Slide the power supply toward the front of the computer approximately 1 inch.
Note the routing of the DC power cables underneath the tabs in the computer frame as you remove them from the system board and drives. You must
route these cables properly when you replace them to prevent their being pinched or crimped.
2. Remove the expansion-card cage and remove the power cables from the side of the hard drive. To remove the power cables, use the cables as
leverage and pull away from the clips while you pull on the metal clips with your fingers.
3. Press down on the handle, which in turn presses the release button.
1 release button
2 handle
3 AC power connector
4. Slide the power supply toward the front of the computer approximately 1 inch.
Note the routing of the DC power cables underneath the tabs in the computer frame as you remove them from the system board and drives. You must
route these cables properly when you replace them to prevent their being pinched or crimped.
2. Remove the two screws that attach the power supply to the back of the computer frame.
3. Press the release button located on the floor of the computer frame.
4. Slide the power supply toward the front of the computer approximately 1 inch.
2. On the small mini-tower computer, replace the two screws that secure the power supply to the back of the computer frame.
5. On the small desktop computer, reattach the power cables to the side of the hard drive and replace the expansion-card cage.
6. Run the cables underneath the clips, and press the clips to close them over the cables.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
9. Connect your computer and devices to electrical outlets, and turn them on.
System Board
Dell™ OptiPlex™ GX270 Service Manual
4 front-panel connector (FRONTPANEL) 14 serial port connector (SER2) for optional serial port cards
5 IDE hard-drive connector (IDE1) 15 microprocessor and heat sink connector (CPU)
4 front-panel connector (FRONTPANEL) 15 serial port connector (SER2) for optional serial port cards
5 IDE hard-drive connector (IDE1) 16 microprocessor and heat sink connector (CPU)
6 serial ATA hard-drive connector (SATA2) 17 microprocessor fan connector (FAN)
7 serial ATA hard-drive connector (SATA1) 18 memory module connectors (DIMMs 1, 3, 2, and 4)
Jumper Settings
jumpered unjumpered
CAUTION: Before you begin any of the procedures in this section, follow the steps in "Safety Instructions."
1. Shut down the computer through the Start menu.
2. Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut
down your computer, turn them off now.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
4. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the
computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.
c. Place the password jumper on the RTC_RST pins and wait approximately 5 seconds.
d. Remove the jumper from the RTC_RST pins and place the jumper back on the password pins.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
10. Connect your computer and devices to electrical outlets, and turn them on.
CAUTION: Before you begin any of the procedures in this section, follow the steps in "Safety Instructions."
2. Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut
down your computer, turn them off now.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
4. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the
computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.
9. Before you remove the existing system board assembly, visually compare the replacement system board to the existing system board to make sure
that you have the correct part.
NOTE: Your replacement board may or may not be attached to a metal tray. If your original system board was attached to a tray, you will transfer the
replacement board to the metal tray before you install the new board. See step 1 in the next procedure.
10. Remove the system board:
a. If your system board is attached to a metal tray, the board and the tray are connected and are removed as one piece. Pull up on the tab and
slide the system board assembly toward the front of the computer, and then lift the board up and away.
b. If your system board is secured to the computer with a screw, remove the screw and slide the system board toward the front of the computer,
detaching it from the hooks on the floor of the chassis, and then lift the board up and away.
11. Place the system board assembly that you just removed next to the replacement system board.
a. Remove the screw that secures the original board to the metal tray, and then remove the system board by sliding the board back and detaching
it from the hooks on the metal tray.
b. Set the replacement system board on the metal tray, slide it forward to attach the board to the hooks on the metal tray, and then replace the
screw.
2. Transfer components from the existing system board to the replacement system board:
a. Remove the memory modules and install them on the replacement board.
CAUTION: The microprocessor package and heat-sink assembly can get hot. To avoid burns, ensure that the package and assembly have had
sufficient time to cool before you touch them.
b. Remove the heat-sink assembly and microprocessor from the existing system board and transfer them to the replacement system board.
4. Set the jumpers on the replacement system board so they are identical to the ones on the existing board.
NOTE: Some components and connectors on the replacement system board may be in different locations than the corresponding connectors on the
existing system board.
5. Orient the replacement board by aligning the notches on the bottom to the tabs on the computer.
a. If your system board is attached to a metal tray, slide the system board assembly toward the back of the computer until the board clicks into
position.
b. If you removed a screw in step b in the previous procedure, slide the system board into position and replace the screw.
7. Replace any components and cables that you removed from the system board.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
11. Connect your computer and devices to electrical outlets, and turn them on.
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General
When Working Inside Your Computer
Protecting Against Electrostatic Discharge
Battery Disposal
Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential
damage.
General
l Do not attempt to service the computer yourself unless you are a trained service technician. Always follow installation instructions closely.
l To help prevent electric shock, plug the computer and device power cables into properly grounded electrical outlets. These cables are equipped with
3-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension
cable, use a 3-wire cable with properly grounded plugs.
l To help avoid the potential hazard of electric shock, do not use your computer during an electrical storm.
l To help avoid the potential hazard of electric shock, do not connect or disconnect any cables or perform maintenance or reconfiguration of this product
during an electrical storm.
l If your computer includes a modem, the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge
(AWG) and an FCC-compliant RJ-11 modular plug.
l Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do
not use liquid or aerosol cleaners, which may contain flammable substances.
l To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before disconnecting a device from the computer.
l To avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the back of your
computer, and then from the network jack. When reconnecting a network cable to your computer, first plug the cable into the network jack, and then
into the network adapter.
l To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or
uninterruptible power supply (UPS).
l Ensure that nothing rests on your computer's cables and that the cables are not located where they can be stepped on or tripped over.
l Do not push any objects into the openings of your computer. Doing so can cause fire or electric shock by shorting out interior components.
l Keep your computer away from radiators and heat sources. Also, do not block cooling vents. Avoid placing loose papers underneath your computer;
do not place your computer in a closed-in wall unit or on a bed, sofa, or rug.
Before you open the computer cover, perform the following steps in the sequence indicated.
CAUTION: Do not attempt to service the computer yourself, except as explained in your online Dell™ documentation or in instructions otherwise
provided to you by Dell. Always follow installation and service instructions closely.
NOTICE: To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before removing a component from the
system board or disconnecting a device from the computer.
3. Ground yourself by touching an unpainted metal surface on the chassis before touching anything inside your computer.
While you work, periodically touch an unpainted metal surface on the computer chassis to dissipate any static electricity that might harm internal
components.
4. Disconnect your computer and devices, including the monitor, from their electrical outlets. Also, disconnect any telephone or telecommunication lines
from the computer.
l When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs;
if you are disconnecting this type of cable, press in on the locking tabs before disconnecting the cable. As you pull connectors apart, keep them evenly
aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
l Handle components with care. Hold a component such as a microprocessor chip by its edges, not by its pins.
CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type
recommended by the manufacturer. Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the
address of the nearest battery deposit site.
Static electricity can harm delicate components inside your computer. To prevent static damage, discharge static electricity from your body before you touch
any of your computer's electronic components, such as the microprocessor. You can do so by touching an unpainted metal surface on the computer chassis.
As you continue to work inside the computer, periodically touch an unpainted metal surface to remove any static charge your body may have accumulated.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
l Do not remove components from their antistatic packing material until you are ready to install the component in your computer. Just before
unwrapping the antistatic packaging, discharge static electricity from your body.
l When transporting an electrostatic sensitive component, first place it in an antistatic container or packaging.
l Handle all electrostatic sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads.
Battery Disposal
Your computer uses a lithium coin-cell battery. The lithium coin-cell battery is a long-life battery, and it is very possible that you will never need to replace it.
However, should you need to replace it, see "Replacing the Battery" in the GX270 Systems User's Guide.
Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest battery deposit site.