A PROJECT REPORT ON

“IMPACT OF IMPLEMENTATION OF GST AMONG

RETAILERS” WITH SPECIAL REFERENCE TO SIDDIPET
(FOR THE PARTIAL FULFILLMENT OF AWARD OF B.COM COMPUTER APPLICATION) )(

Submitted By:

Sl. No Student Name Class and Year HT. No

1 LAKAVATH MOUNIKA B.COM (CA) III YEAR 6025-20-405-179

2 LOLAVATH NAVEEN B.COM (CA) III YEAR 6025-20-405-185

3 LONKA SAINIKESH B.COM (CA) III YEAR 6025-20-405-186

4 MACHKURI BHAVANI PRASAD B.COM (CA) III YEAR 6025-20-405-187

Under the Supervision of

R. RAVINDER
LECTURER IN COMMERCE
Submitted to the
DEPARTMENT OF COMMERCE AND BUSINESS MANAGEMENT
GOVERNMENT DEGREE COLLEGE SIDDIPET
(AUTONOMOUS)
2022-23
i
 DEPARTMENT OF COMMERCE AND BUSINESS MANAGEMENT
GOVERNMENT DEGREE COLLEGE SIDDIPET
(AUTONOMOUS)

STUDENTS DECLARATION
We the students of Department of Commerce and Business Management, Government Degree

College Siddipet (Autonomous) hereby declare that the Project entitled “IMPACT OF

IMPLEMENTATION OF GST AMONG RETAILERS WITH SPECIAL REFERENCE TO

SIDDIPET” is carried out by us under the supervision of R.RAVINDER Lecturer In Commerce

,Department of Commerce, Government Degree College Siddipet (Autonomous). Further we state that

this is the original research work and is not submitted earlier for any Degree or Diploma either in part or

in full to this or any other Institutions. Hence we solemnly declare it is our own work being undertaken

as an academic pursuit.

Sl. No Student Name Class and Year HT. No Signature

1 LAKAVATH MOUNIKA B.COM (CA) III 6025-20-405-179

YEAR
2 LOLAVATH NAVEEN B.COM (CA) III 6025-20-405-185
YEAR
3 LONKA SAINIKESH B.COM (CA) III 6025-20-405-186
YEAR
4 MACHKURI BHAVANI B.COM (CA) III 6025-20-405-187
PRASAD YEAR

Place: Siddipet Date: 15-05-2023

ii
 GOVERNMENT DEGREE COLLEGE SIDDIPET

(AUTONOMOUS)
SIDDIPET (DIST), TELANGANA-502103-INDIA
Re-Accredited ‘A’ Grade with 3.14 CGPA by NAAC & Certified with: ISO 9001: 2015 and ISO 14001:2015

Rangu RavindeR depaRtment of CommeRCe

M.Com; B.Ed. [email protected]
Lecturer in commerce Mobile No: 9704852262
Department of Commerce & Business Management

SUPERVISOR C E R T I F I C A T E

This is to certify that the Project entitled “IMPACT OF IMPLEMENTATION OF

GST AMONG RETAILERS WITH SPECIAL REFERENCE TO SIDDIPET” has been

undertaken and conducted by the Students of B. Com, under my supervision. It is further

declared that this is the original research work carried out by the students and is not submitted

earlier for any Degree or Diploma either in part or in full to this or any other Institutions.

Place: Siddipet
Date: 15-05-2023

Supervisor Signature

External Examiner Signature along with Remarks:

iii
 GOVERNMENT DEGREE COLLEGE SIDDIPET
(AUTONOMOUS)
SIDDIPET (DIST), TELANGANA-502103-INDIA
Re-Accredited ‘A’ Grade with 3.14 CGPA by NAAC & Certified with: ISO 9001: 2015 and ISO
14001:2015
(Affiliated to Osmania University- Hyderabad) # (Telangana Govt. State Level Best Teacher Awardee @
2022)
dR. gopala SudaRShanam depaRtment of CommeRCe
Ph.D;M.Phil;M.B.A;M.Com;PGDCA;SLET;D.Ed . [email protected]
Assistant Professor (S.G), Head & Chairperson, BOS Mobile No: +91-9989450086
Department of Commerce & Business Management AMN: +91-9491329854

HEAD OF THE DEPARTMENT C E R T I F I C A T E

This is to certify that the Project entitled “IMPACT OF IMPLEMENTATION OF

GST AMONG RETAILERS WITH SPECIAL REFERENCE TO SIDDIPET” has been

undertaken and conducted by the Students of B. Com, under the supervision R.Ravinder,

Lecturer in Commerce, Department of Commerce and Business Management. It is further

declared that this is the original research work carried out by the students and is not submitted

earlier for any Degree or Diploma either in part or in full to this or any other Institutions. As

the matter of concern I congratulate the supervisor of this project for his meticulous care and

possessive guidance. I wish the students involved in this project all the best for their future

endeavors.

Place: Siddipet

Date: 15-05-2023

Res: H.No: 18-12-126/2/4, Prasanth Nagar, NGO,s Colony, Siddipet-502103, Telangana

iv
 GOVERNMENT DEGREE COLLEGE SIDDIPET (A)
SIDDIPET-DISTRICT, TELANGANA-502103

Prof. Ch. Prasad Mobile No: 9866458512

Principal email: [email protected]

PRINCIPAL C E R T I F I C A T E

This is to certify that the Project entitled “IMPACT OF IMPLEMENTATION OF GST

AMONG RETAILERS WITH REFERENCE TO SIDDIPET” has been done by the Students of B.
Com. As per as my observation and knowledge is concerned it is a record of original work carried out
under the Supervision of R.Ravinder, lecturer in commerce, working in the Department of Commerce
and Business Management of this College and has not been submitted elsewhere for any Degree or
Diploma either in part or in full to this or any other Institutions elsewhere. Furthermore I congratulate
and appreciate the Head, Department of Commerce and Business Management and Supervisor of this
project work for their meticulous care, concern and amiable guidance of the students.

Place: Siddipet

Date: 15-05-2023

v
 ACKNOWLEDGEMENT

We deeply indebted to our Project Supervisor R.Ravinder, Lecturer in Commerce,

Department of Commerce and Business Management, Government Degree College, Siddipet
(Autonomous), for his able guidance and meticulous care in guiding and shaping this Project. We are
thankful to him for his constant encouragement in enabling us to complete the present study. Words may
fail to express our heartfelt gratitude to him but, we ever grateful to him for the compassion showered on
us. In spite of preoccupations he spared valuable time and evinced keen interest and personal care at
every stage of our Project work.
We equally grateful to Dr. Gopala Sudarsanam, Head and Chairperson, Board of Studies,
Department of Commerce and Business Management, Government Degree College, Siddipet
(Autonomous), for his continuous encouragement and valuable suggestions. Sir as a teacher of ‘Research
Methodology and Project Report Writing’ in our final semester of the program, has taught us inspiring
and informative lessons. With his rich experience and mammoth amount of expertise, sir has cultivated
so many research insights among us. We ever owed to sir for his kind help in accomplishing this study
successfully.
We owe a great debt of gratitude to Dr. Ch. Prasad, Principal Government Degree College,
Siddipet (Autonomous), for his kind advice, support and encouragement in g this work. Sir’s valuable
suggestions have helped us gainfully to complete our Project work.
We also owe our heartfelt and affectionate esteem to ALL OUR TEACHING FACULTY
MEMBERS in the department of Commerce and Business Management, Government Degree College,
Siddipet (Autonomous), for their enduring guidance, support, encouragement, cooperation and
possessive care throughout this project work. They have considered us guided us as if their own children.
Our special thanks to Dr. A Venu, Librarian of our College and his team for their helping in
brought information and cooperation to complete the study. Department of library has supported us
greatly by permiting us to stay in the library even during odd hours.
Last but not least we with bow head convey our sincere and honest thanks to our parents, family
members, siblings and friends for their positive encouragement, amiable ambiance and pushing touch to
progress in all our endeavors of academic in general and present project work in particular.

All Students of Project No: 35

vi
vii
viii
ix
x
 ABSTRACT
Goods and Services Tax (GST) which replaces all indirect taxes in Indian tax system. It is an important
tax reform carried out in India after Independence. As per experts, GST will be beneficial for the Indian
economy as a whole and it is expected that the gross domestic product (GDP) of the country will increase
in long term. The new tax system is expected to change the way of the retail traders business and the tax
policies with which they comply. The entire nation including policy makers in the Parliament, trade and
businessmen or common man have debated about the introduction of GST as a new system of taxation
before its introduction. In this study has been made to find out the awareness about the new tax system
among retail traders in siddipet. The study has found that a majority of the respondents are aware of the
GST system. This makes us understand that GST is more better than VAT. It also found most of the
retailers are strongly agreed about removing cascading effect of tax with introduction of GST.

xi
 TABLE OF CONTETS

S.NO CHAPTERS PAGE NO.

CHAPTER 1 1-7

1.1 Introduction 2

1.2 Review of literature 3

1.3 Statement of the problem 4

1.4 Objectives of the study 5

1.5 Scope of the study 5

1.6 Research Methodology 6

1.7 Limitations of the study 7

CHAPTER 2

2 Industry Profile 8-11

CHAPTER 3

3 Company Profile 12-15

CHAPTER 4

4 Data analysis and Interpretation 16-34

CHAPTER 5 35-38

5.1 Findings 36

5.2 Suggestions 37

5.3 Conclusion 38

6 Bibliography 39-40

7 Appendix 41-45

xii
 CHAPTER-1
INTRODUCTION

1
1.1 INTRODUCTION

Major source of revenue for any country would be from taxes imposed by governments on its
people and businesses. India gets its revenue from direct and indirect taxes viz., Income Tax, VAT,
Service Tax, customs and excise duty among others. The government of India has been
continuously reforming its tax structure since independence. The passing of Goods and Services
Tax Bill by the Parliament recently is the biggest taxation reform carried out by the country after
Independence.

GST stands for Goods and Services Tax. Vishwanath Pratap Singh who was the 7th Prime Minister
of India first initiated GST act in 1986. After that in 2007, the prevailing government suggested to
deploy GST Act and the proposal has been presented in Lok Sabha in 2011 and again the same
proposal was presented in Lok Sabha in Dec 2014. GST Act was passed in 2015. After the approval
of Rajya Sabha GST act was launched from 1st July 2017 and it was referred as 101 Amendment
of Constitution. GST has become a revolutionary change in indirect taxes after crossing 25 years
of economic amelioration.

GST will be a game changing reform for Indian economy by developing a common Indian market
and reducing the cascading effect of tax on the cost of goods and services. It will impact the Tax
Structure, Tax Incidence, Tax Computation, Tax Payment, Compliance, Credit Utilization and
Reporting leading to a complete overhaul of the current indirect tax system. Law, provide for
compensation100% to States for any loss of revenues arising on account of GST, for a period
which may extend to five years, based on the recommendations of the GST Council Here, every
tax payer will be issued a 15-digit common identification number which will be called as “Goods
& Services Tax Identification Number” (GSTIN) a PAN based number.

GST is a consumption based tax levied on sale, manufacturing and consumption of goods &
services at a national level. Many taxes have been subsumed under GST which are as under:
Central goods and services tax:
 Central excise duty
 Service tax
 Additional duties of customs
 Special additional duties of customs
 Duties of excise
 Additional duties of excise
 Cesses and surcharges

2
State goods and services tax:
 Value added tax
 Purchase tax
 Luxury tax
 Entertainment tax
 Entry tax
 Taxes on advertisement

Retail refers to the activity of reselling. A retailer is any person or organization is a reseller who
sells good or services directly to consumers or end-users. Some retailers may sell to business
customers, and such sales are termed non-retail activity. In some jurisdiction or regions, legal
definitions of retail specify that at least 80% of sales activity must be to end-users. Retail sector is
one of the key pillars for Indian economy and it accounts for around 10% of Gross Domestic Price
(GDP).

1.2 REVIEW OF LITERATURE

Reviews of related literature forms an integral part of any research study. A careful scanning of the
illiterate studies on related studies will help for clearing the background for present study.
NITIN KUMAR (2014)
He Studied, “Goods and Services Tax – A Way Forward” and concluded that implementation of
GST in India help in removing economic distortion by current indirect tax system and expected to
encourage unbiased tax structure which is indifferent to geographical locations.
NISHITHA GUPTHA (2014)
In her study stated that implementation of GST in the Indian framework will lead to commercial
benefit which were untouched by the VAT system and would essentially lead to economic
development. Hence GST may usher in the possibility of a collective gain for industry, trade,
agriculture and common consumers a well as for the Central and State government.
SEHRAWAT & DHANDA (2015)
He conducted a study focused on advantages and challenges of GST faced by India in execution.
They concluded that a simplified and transparent tax system was the need of Indian economy.
Pointing out the various advantages they said that GST will provide India a world class tax
structure and a seamless tax system but it will depend upon effectiveness of its implementation
PINKI, SUPRIYA KAMMA AND RICHA VERMA (JULY 2014)
They have Studied, “Goods and Services Tax – Panacea for Indirect Tax System in India” and
concluded that the new NDA government in India is positive towards implementation of GST and
it is beneficial for central government, state government and as well as for consumers in long run
if its implementation is backed by strong IT infrastructure.

3
JAIPRAKASH (2014)
In his research study mentioned that the GST at the Central and the State level are expected to
give more relief to industry, trade, agriculture and consumers through a more comprehensive and
wider coverage of input tax set-off and service tax set-off, subsuming of several taxes in the GST
and phasing out of GST. Responses of industry and also of trade have been indeed encouraging.
Thus GST offers us the best opinion to broaden our tax base and we should not miss this
opportunity to introduce it when the circumstances are quite favourable and economy is enjoying
steady growth with only mid inflation.
NEW ZEALAND GOVERNMENT (2012)
The author has traced the GST and import duties applicable on the various imports into New
Zealand. The paper discusses not only the goods on which duty is payable but also whether further
GST is payable on the same goods. The paper also discusses the applicability of the taxes on the
goods ordered and delivered through internet. The paper also discusses various exemption
available like personal effects to the import taxation.
B, MITRA PRIYA (2017)
Stated GST as a Game changer in Indian Economy. The paper showed that GST reduced
complexity of various taxes and also removed cascading effect. Tax structure shown in paper in
which various tax rates included. Impact on Tax incidence included various sectors such as
Telecom, E- Commerce, Automobile, real estate, banking and consumer goods. Impact on input
tax credit showed that there would be availability of cross credit utilization in CGST and SGST
EHTISHAM AHMED AND SATYA PODDAR (2009)
Studied “Goods and Service Tax Reforms and Intergovernmental Consideration in India” and
found that GST introduction will provide simpler and transparent tax system with increase in
output and productivity of economy in India. But the benefits of GST are critically dependent on
rational design of GST.

1.3 STATEMENT OF THE PROBLEM

The introduction of Goods and Services Tax (GST) would be a very significant step in the field of
indirect tax reforms in India. By amalgamating a large number of Central and State taxes into a
single tax, it would mitigate cascading or double taxation in a major way and pave the way for a
common national market. Hence the present study is focused in the areas of Textiles, Hotel,
Medical shop, Jewellery etc…And also focused on knowledge of retailers about GST, impact of
implementation of GST among retailers, opinion of retailers about the GST implementation.

4
1.4 OBJECTIVES OF THE STUDY

 To identify the knowledge of retailers about GST.

 To understand the impact of implementation of GST among retailer.
 To study the opinion of retailers about the GST implementation.

1.5 SCOPE OF THE STUDY

The study entitled “Impact of Implementation of GST Among Retailers with special reference to
Siddipet” was carried out to defined the impact of implementation of GST among retailers and to
understand their knowledge about GST, and also their opinion. It helps to identify impact of GST
in retail sector that is both positive and negative.

5
1.6 RESEARCH METHODOLOGY

RESEARCH DESIGN
NATURE OF THE STUDY
The study is descriptive as well as analytical in nature.
NATURE OF THE DATA
Both primary and secondary data are collected for the purpose of the study.
SOURCES OF DATA
1.Primary Data: It is the original data collected from the respondents. This was collected through
questionnaire.
2.Secondary Data: It includes both internal and external sources . Internal data are not included
in this project as it is the data that are available from the organization, while external were
magazines, textbooks , websites etc.

SAMPLE DESIGN
NATURE OF POPULATION
The population is finite.
SAMPLE SIZE
The sample size of the study is 50 respondents
SAMPLE UNIT
All the retailers in siddipet
SAMPLE METHOD
Convenience sampling
TOOLS USED FOR DATA COLLECTION
 Questionnaire
 Interview
TOOLS USED FOR DATA ANALYSIS
1.Percentage
2.Table presentation
3.Charts and diagrams

6
1.7 LIMITATIONS OF THE STUDY
 The sample size and spectrum of respondents is limited.
 Due to lack of time, money and resources, the sample size limited to 50 respondents.
 Samples taken may be biased.
 The study is limited to siddipet retailers only.
 Primary data collected through administered questionnaire.

7
 CHAPTER -2
INDUSTRY PROFILE

8
EVOLUTION
Taxes in India are levied by the Central Government and the State Governments by virtue of
powers conferred to them from the Constitution of India.Some minor taxes are also levied by
the local authorities such as the Municipality. The authority to levy a tax is derived from the
Constitution of India which allocates the power to levy various taxes between the Union
Government and the State Governments. GST is known by different names in different
countries. In the European Union (EU), for example, all member states (Italy, Hungary,
Luxembourg, Belgium, Germany, Spain, Sweden, Austria and others) refer to their indirect tax
system as VAT.

Other countries outside the European Union, such as Brazil, China, Indonesia, Argentina,
Switzerland, United Kingdom, Oman, Peru, South Africa, Turkey, Vietnam, Chile and many
others, also use the term VAT to refer to their indirect tax system. In Japan, the value-added
tax is known as the Japanese consumption tax (JCT).France pioneered VAT in 1954, and since
then, approximately 174 countries worldwide have adopted this type of indirect tax system.
More recently, countries such as India, New Zealand, Singapore, Australia, Canada, and the
Maldives have implemented the VAT/GST system, benefiting from its simplified tax structure,
transparency, and efficient tax collection.

Goods and Services Tax (GST) is a successor to VAT used in India on the supply of goods and
services. GST is a digitalized form of VAT where you can also track the goods & services. Both
VAT and GST have the same taxation slabs. It is a comprehensive, multistage, destination-
based tax: comprehensive because it has subsumed almost all the indirect taxes except a few
state taxes. Multi-staged as it is, the GST is imposed at every step in the production process,
but is meant to be refunded to all parties in the various stages of production other than the final
consumer and as a destination-based tax, it is collected from point of consumption and not
point of origin like previous taxes.

Goods and services are divided into five different tax slabs for collection of tax: 0%, 5%,
12%, 18% and 28%. However, petroleum products, alcoholic drinks, and electricity are not
taxed under GST and instead are taxed separately by the individual state governments, as per
the previous tax system.[citation needed] There is a special rate of 0.25% on rough precious
and semi-precious stones and 3% on gold.In addition a cess of 22% or other rates on top of
28% GST applies on several items like aerated drinks, luxury cars and tobacco products. Pre-
GST, the statutory tax rate for most goods was about 26.5%; post-GST, most goods are
expected to be in the 18% tax range.

The tax came into effect from 1 July 2017 through the implementation of the One Hundred
and First Amendment of the Constitution of India by the Indian government. The GST replaced
existing multiple taxes levied by the central and state governments. The tax rates, rules and
regulations are governed by the GST Council which consists of the finance ministers of the
central government and all the states.

9
The GST is meant to replace a slew of indirect taxes with a federated tax and is therefore
expected to reshape the country's $2.4 trillion economy, but its implementation has received
criticism. Positive outcomes of the GST includes the travel time in interstate movement, which
dropped by 20%, because of disbanding of interstate check posts.

IMPLEMENTATION
The GST was launched at midnight on 1 July 2017 by the President of India, and the
Government of India. The launch was marked by a historic midnight (30 June – 1 July) session
of both the houses of parliament convened at the Central Hall of the Parliament. Though the
session was attended by high-profile guests from the business and the entertainment industry
including Ratan Tata, it was boycotted by the opposition due to the predicted problems that it
was bound to lead for the middle and lower class Indians. The tax was strongly opposed by the
opposing Indian National Congress. It is one of the few midnight sessions that have been held
by the parliament - the others being the declaration of India's independence on 15 August 1947,
and the silver and golden jubilees of that occasion. After its launch, the GST rates have been
modified multiple times, the latest being on 22 December 2018, where a panel of federal and
state finance ministers decided to revise GST rates on 28 goods and 53 services.

Members of the Congress boycotted the GST launch altogether. They were joined by members
of the Trinamool Congress, Communist Parties of India and the DMK. The parties reported
that they found virtually no difference between the GST and the existing taxation system,
claiming that the government was trying to merely rebrand the current taxation system. They
also argued that the GST would increase existing rates on common daily goods while reducing
rates on luxury items, and affect many Indians adversely, especially the middle, lower middle
and poorer income groups.

HSN CODE
India is a member of World Customs Organization (WCO) since 1971. It was originally using
6-digit HSN codes to classify commodities for Customs and Central Excise. Later Customs
and Central Excise added two more digits to make the codes more precise, resulting in an 8
digit classification. The purpose of HSN codes is to make GST systematic and globally
accepted. HSN codes will remove the need to upload the detailed description of the goods.
This will save time and make filing easier since GST returns are automated.

10
RATE
The GST is imposed at variable rates on variable items. The rate of GST is 18% for soaps and
28% on washing detergents. GST on movie tickets is based on slabs, with 18% GST for tickets
that cost less than ₹100 and 28% GST on tickets costing more than ₹100 and 28% on
commercial vehicle and private and 5% on readymade clothes. The rate on under-construction
property booking is 12%.Some industries and products were exempted by the government and
remain untaxed under GST, such as dairy products, products of milling industries, fresh
vegetables & fruits, meat products, and other groceries and necessities.Checkposts across the
country were abolished ensuring free and fast movement of goods. Such efficient
transportation of goods was further ensured by subsuming octroi within the ambit of GST.

The Central Government had proposed to insulate the revenues of the States from the impact
of GST, with the expectation that in due course, GST will be levied on petroleum and petroleum
products. The central government had assured states of compensation for any revenue loss
incurred by them from the date of GST for a period of five years. However, no concrete laws
have yet been made to support such action.GST council adopted concept paper discouraging
tinkering with rates.

REVENUE DISTRIBUTION
Revenue earned from GST (intra state transaction - seller and buyer both are located in same
state) is shared equally on 50-50 basis between central and respective state governments.
Example: if state of Goa has collected a total GST revenue (intra state transaction - seller and
buyer both are located in same state) of 100 crores in month of January then share of central
government (CGST) will be 50 crores and remaining 50 crores will be share of Goa state
government (SGST) for month of January.
For distribution of IGST (inter state transaction - seller and buyer both are located in different
states) collection, revenue is collected by central government and shared with state where good
is imported. Example: 'A' is a seller located in state of Goa selling a product to 'B' a buyer of
that product located in state of Punjab, then IGST collected from this transaction will be shared
equally on 50-50 basis between central and Punjab state governments only.

11
 CHAPTER -3
COMPANY PROFILE

12
 GOODS AND SERVICES TAX (GST)
Goods and Services Tax Law in India is a comprehensive, multi-stage, destination based tax
that is levied on every value addition. In simple words, Goods and Service Tax is an indirect
tax levied on the supply of goods and services. GST Law has replaced many indirect tax laws
that previously existed in India. GST is one indirect tax for the entire country. Under the GST
regime, the tax will be levied at every point of sale. In case of interstate sales, Central GST and
State GST will be charged. Intrastate sales will be charged to Integrated GST.

The GST journey in India began in the year 2000 when a committee was set up to draft GST
Law. It took 17 years from then for the law to evolve. In 2017 the GST Bill was passed in the
Lok Sabha and Rajya Sabha. On 1st July 2017 the GST Law came into force. The main
advantages of GST remove the cascading effect on the sale of goods and services. Removal of
cascading effect will directly impact the cost of goods.
The cost of goods should decrease since tax on tax is eliminated in the GST regime. GST is
also mainly technologically driven. All activities like registration, return filing, application for
refund and response to notice needs to be done online on the GST portal. This will be speed
up the processes.
Advantages of GST are;
 Removing cascading tax effect.
 Higher threshold for registration.
 Composition scheme for small businesses.
 Online simple procedure under GST.
 Lesser compliances.
 Defined treatment for e-commerce.
 Increased efficiency in logistics.
 Regulating the unorganized sector.

 CGST collected by the Central Government on an intra-state sale.

 SGST collected by the State Government on an intra-state sale.
 IGST collected by central government for inter-state sale.

VALUE - ADDED TAX (VAT)

A value- added tax (VAT) is a consumption tax placed on a product whenever value is added at
each stage of the supply chain, from production to the point of sale. The amount of VAT that the
user pays is on the cost of the product, less any of the costs of materials used in the product that
have already been taxed, now GST replaced VAT.

13
RETAILING
Retail refers to the activity of reselling. A retailer is any person or organization is a reseller who
sells good or services directly to consumers or end-users. Some retailers may sell to business
customers, and such sales are termed non-retail activity. In some jurisdiction or regions, legal
definitions of retail specify that at least 80% of sales activity must be to end-users.

TYPES:
DEPARTMENTAL STORES:
A departmental store is a set-up which offers wide range of products to the end-users under one
roof. In a departmental store, the consumers can get almost all the products they aspire to shop at
one place only.
SUPERMARKET:
A retail store which generally sells food products and household items, properly placed and
arranged in specific departments.
KIRANA STORES:
Kirana stores are the small stores run by individuals in the nearby locality to cater to daily needs
of the consumers staying in the vicinity.
SPECIALITY STORES:
It would specialize in a particular product and would not sell anything else apart from the specific
range. They sell only selective items of one particular brand to the consumers and primarily focus
on high customer satisfaction.
MALLS:
Many retail stores operating at one place form a mall. A mall would consist of several retail outlets
each selling their own merchandise but at a common platform.
E- TAILERS:
The customers can place their order through internet, pay with the help of debit or credit cards
and the products are delivered at their homes only.
DOLLAR STORES:
It offer selected products at extremely low rates but here the prices are fixed.

14
 TEXTILES

A type of material composed of natural or synthetic fibres. Types of textiles include

animal-based material such as wool or silk, plant-based material such as linen and cotton,
and synthetic material such as polyester and rayon. Textiles are often associated with the
production of clothing, The textile industry is primarily concerned with the design,
production and distribution of yarn, cloth and clothing. The raw material may be natural,
or synthetic using products of the chemical industry.

 HOTEL

The primary purpose of hotels is to provide travellers with shelter, food, refreshment, and
similar services and goods, offering on a commercial basis thing that are customarily
furnished within households but unavailable to people on a journey away from home.
Historically hotels have also taken on many other function, serving as business exchanges,
decorative showcase, political headquarters, vacation spots, and permanent residences. The
hotel as an institution, and hotels as an industry.

 MEDICAL SHOP

A store that sells health care products and medicines. Customer can buy both over-the-
counter and prescription medication at a drug store. It is not uncommon for drug store to
carry other frequently used household products and merchandise. It is a retail shop which
provides prescription drugs, among other products. At the pharmacy, a pharmacist oversees
the fulfilment of medical prescription and is available to give advice on their offering of
over-the-counter drugs. A typical pharmacy would be in the commercial area of a
community.

 JEWELLERY

A branch of industry that produces articles from precious metals and gems and from other
materials subjected to artistic treatment. Objects of personal adornment for women,
tableware, and various souvenirs constitute most of the articles made by the jewellery
industry. The industry’s growth in the USSR has been linked with the rising standard of
living of the working people and the increased export of jewellery to other countries.

15
 CHAPTER-4
DATA ANALYSIS AND
INTERPRETATION

16
DATA ANALYSIS AND INTERPRETATION:
Data analysis is a process for obtaining raw data and converting it into information useful for
decision making by user.

TABLE 4.1: TABLE SHOWING RESPONDENT’S GENDER

GENDER NO OF RESPONDENTS PERCENTAGE

Male 40 80%

Female 10 20%

TOTAL 50 100%

(Source: Primary data)

CHART 4.1: CHART SHOWING RESPONDENT’S GENDER

INTERPRETATION:
The table and chart shows the gender classification of respondent 80% of respondent are male and
also that 20% of respondents are female

17
TABLE NO 4.2: TABLE SHOWING RESPONDENT’S AGE GROUP

AGE NO OF RESPONDENT’S PERCENTAGE

Less than 20 4 8%
20-40 18 36%
40-50 19 38%
Above 50 9 18%
TOTAL 50 100%
(Source:Primary data )

CHART NO 4.2 : CHART SHOWING RESPONDENT’S AGE GROUP

INTERPRETATION
Out of the 50 respondents, most values are in 40-50 age group.

18
TABLE NO 4.3: TABLE SHOWING RESPONDENT’S QUALIFICATIONS

QUALIFICATIONS NO OF RESPONDENTS PERCENTAGE

Below SSC 11 22%
SSC 8 16%
Inter 6 12%
Graduate 16 32%
Post Graduate 6 12%
others 3 6%
TOTAL 50 100%
(Source: Primary data)

CHART NO 4.3 : CHART SHOWING RESPONDENT’S QUALIFICATIONS

INTERPRETATION
From above table and chart out of the 50 respondents, Here the Graduates are high with 32%
compare to other qulifications.

19
TABLE NO 4.4: TABLE SHOWING RESPONDENT’S WORKING UNDER AREA

WORKING AREA NO OF RESPONDENTS PERCENTAGE

Textiles 18 36%
Medical shop 7 14%
Hotel 8 16%
Jewellery 2 4%
Others 15 30%
TOTAL 50 100%
( Source: primary data )

CHART NO 4.4 : CHART SHOWING RESPONDENT’S WORKING UNDER AREA

INTERPRETATION:
The table and chart shows the respondents working area. Here, most of the Respondents are from
Textiles Area with 36 %, other areas are 30%, Hotel area are 16%, Medical shops are 14% and
Jewellery area contains 2% only.

20
TABLE NO 4.5: TABLE SHOWING RESPONDENT’S NATURE OF BUSINESS

NATURE OF BUSINESS NO OF RESPONDENTS PERCENTAGE

Sole trader 34 68%

Partnership 16 32%
TOTAL 50 100%
(Source: Primary data)

CHART NO 4.5 : CHART SHOWING RESPONDENT’S NATURE OF BUSINESS

INTERPRETATION:
The above table and chart shows the respondents nature of business.
Here, 68% of respondents are sole traders and 32% of respondents are partnership Business.
Most are preferred to sole trading business compared to partnership business.

21
TABLE NO 4.6: TABLE SHOWING RESPONDENT’S AWARENESS LEVEL
ABOUT GST

TERMS HIGHLY AWARE NUETRAL UNAWARE HIGHLY TOTAL

AWARE UNAWARE

Tax rates 11 22 8 7 2 50
Payment 9 18 15 6 2 50
mechanism
GST 8 11 18 9 4 50
Credit
Composition 8 19 12 8 3 50
scheme
GST online 9 11 18 7 5 50
procedure
TOTAL 45 81 71 37 16 250

(Source: primary data)

CHART NO 4.6 : CHART SHOWING RESPONDENT’S AWARENESS LEVEL

ABOUT GST

INTERPRETATION:
The above table and chart shows that awareness level about GST of respondents. It observed that
22 respondents are aware about GST tax rates, and 19 respondents are aware about composition
scheme. And 18 respondents are aware about payment mechanism, and11 respondent are aware
about GST online procedure. And the remaining 11 respondent are aware about GST credit.
Majority of the respondents are aware about the various tax rates of the GST system.

22
TABLE NO 4.7: TABLE SHOWING RESPONDENT’S REGISTERED UNDER THE
COMPOSITION SCHEME

REGISTERED NO OF RESPONDENTS PERCENTAGE

Yes 29 58%
No 21 42%
TOTAL 50 100%
(Source: Primary data)

CHART NO 4.7 : CHART SHOWING RESPONDENT’S REGISTERED UNDER THE

COMPOSITION SCHEME

INTERPRETATION:
The above table shows that registration in composition scheme. It observed that 58% of the
respondents are registered in composition scheme, and the remaining 42% of the respondents are
not registered in composition scheme. Majority of the respondents are registered in composition
scheme.

23
TABLE NO 4.8: TABLE SHOWING RESPONDENT’S WHICH SYSTEM IS MORE
BENEFITED ?

SYSTEM NO OF PERCENTAGE
RESPONDENTS
GST 47 94%

VAT 3 6%

TOTAL 50 100%

(Source: Primary data)

CHART NO 4.8: CHART SHOWING RESPONDENT’S WHICH SYSTEM IS MORE

BENEFITED ?

INTERPRETATION
The above table and chart shows that the respondents which system is benefited. It observed that
94% of the respondents have said that GST is better than VAT. Majority of the respondents are
accepting GST system.

24
TABLE NO 4.9: TABLE SHOWING RESPONDENT’S PROBLEMS RELATED TO GST
PROCEDURES

PARTICULARS NO OF RESPONDENTS PERCENTAGE

Yes 20 40%

No 30 60%

TOTAL 50 100%

(Source: Primary data)

CHARTNO4.9:CHART SHOWING RESPONDENT’S PROBLEMS RELATED TO GST
PROCEDURES

INTERPRETATION
The above table and chart shows that problems related to GST procedure among respondents. It
observed that 60% of the respondents have said that there are no problems related to GST
procedures,and remaining 40% of the respondents have said that there are problems related to GST
procedures. Majority of the respondents have said that there is no problem related to GST.

25
TABLE NO 4.10: TABLE SHOWING RESPONDENT’S EFFECTS OF GST ON SOME
FACTORS

Statement Strongly Agree Neutral Disagree Strongly Total

Agree Disagree
GST has 16 20 11 2 1 50
increase the
cost of
production
GST has 12 22 13 2 1 50
increase the
price of
goods
GST has 11 15 20 2 2 50
increase the
turnover
GST is 11 10 26 2 1 50
regulating
the
unorganized
sector
TOTAL 50 67 70 8 5 200

(Source:Primary data)
CHART NO 4.10: CHART SHOWING RESPONDENT’S EFFECTS OF GST ON SOME
FACTOR

INTERPRETATION
The above shows that analysis on effect of GST on some factors. It observed that 20 of the
respondents have agree that GST has increase cost of production, and 10 of the respondents have
agree that GST is regulating the unorganized sector. And 22 of the respondents have agree that
GST has increase the price of goods, and 15 of the respondents have agree that GST has increase
the turnover. Majority of the respondents have said that GST increase the price of goods.

26
TABLE NO 4.11: TABLE SHOWING RESPONDENT’S AWARENESS OF GST TAX
RATES

Statement Highly Satisfie Dissatisfied Highly Total

satisfied d Dissatisfied

Are you satisfied 11 33 5 1 50

with GST tax rates
0% tax 10 32 8 50
5%tax 5 35 10 50
12%tax 7 28 14 1 50
18%tax 6 22 18 4 50
28%tax 6 22 16 6 50
GST System 23 17 7 3 50
removes cascading
effect on tax
TOTAL 68 189 78 15 350
(Source: Primary data)

CHART NO 4.11: CHART SHOWING RESPONDENT’S AWARENESS OF GST TAX

RATES

INTERPRETATION
The above shows that analysis tax rates. It observed that 32 of the respondents have said that they
have satisfied about the 0% tax rate, and 35 of the respondents have said that they have satisfied
about 5% tax rate. And 22 of the respondents have said that they have satisfied about the 28% tax
rate, and 22of the respondents have said that they have satisfied about the 18% tax rate. Majority
of the respondents are satisfied about the 0% tax rates.

27
TABLE NO 4.12:TABLE SHOWING RESPONDENT’S WHO BENEFITED FROM GST

SOURCES NO OF RESPONDENTS PERCENTAGE

Central Government 27 38.6%

State Government 35 50%
Company 6 8.6%

Consumers 2 2.9
Not any 0 0
TOTAL 50 100%
(Source: Primary data)

CHART NO 4.12:CHART SHOWING RESPONDENT’S WHO BENEFITED FROM GST

INTERPRETATION
The above table and chart shows that respondents who benefits from GST. It observed that 38.6%
of the respondent are says that central government is get benefit from GST, and 50%of the
respondents are says that state government is get benefit from GST. And 2.9% of the respondents
says that consumers get benefit from GST, and 8.6% of respondents are says that company get
benefit from GST. Majority of the respondents are said that state government is get more benefit
from GST.

28
TABLE NO 4.13: TABLE SHOWING RESPONDENT’S WHO IS THE MAIN LOOSER

LOOSER NO OF RESPONDENTS PERCENTAGE

Central 2 4%

State 1 2%

Company 14 28%

Consumer 32 64%

Not any 1 2%

Total 50 100%

(Soures: Priamry data)

CHART 4.13: CHART SHOWING RESPONDENT’S WHO IS THE MAIN LOOSER

INTERPRETATION
The above table and chart shows who is main looser from GST. It observed that 64% of the
respondents are says that consumers are the main looser of GST, and 2% of the respondents are
says no one has face any loss from GST. And 28% of the respondents are says that company are
face loss from GST, and 2% of the respondents are says that state government face loss from GST.
Majority of the respondents are saying that consumer are the main looser of GST.

29
TABLE NO 4.14: TABLE SHOWING RESPONDENT’S OPINION ABOUT
IMPLEMENTING GST

OPINION NO OF PERCENTAGE
RESPONDENTS
Excellent 7 14%

Good 35 70%

Bad 6 12%

Very Bad 2 4%

TOTAL 50 100%

(Source: Primary data )

CHART NO 4.14: CHART SHOWING RESPONDENT’S OPINION ABOUT

IMPLEMENTING GST

INTERPRETATION
The above table and chart shows respondents opinion about implementing GST. It observed that
70% of the respondents are says that their opinion is good and 14% of the respondents are says
that their opinion is Excellent. And 12% of the respondent are says that their opinion is bad and
4% of the respondent are says that their opinion is very bad. Majority of the respondents’ opinion
is good

30
TABLE NO 4.15: TABLE SHOWING RESPONDENT’S OPINION ABOUT IMPACT OF
GST ON ECONOMY

Opinion Strongly Agree Neutral Disagree Strongly Total

Agree Disagree

GST is helpful for 15 29 6 - 50

overall
development of
nation
GST is essential to 11 25 10 4 - 50
state economy

GST is reduced the 20 18 8 4 - 50

overall tax burden

TOTAL 46 72 24 8 - 150

(Source: Primary data)

CHART NO 4.15: CHART SHOWING RESPONDENT’S OPINION ABOUT IMPACT OF

GST ON ECONOMY

INTERPRETATION
It shows that analysis impact of GST on nation’s economy. It observed that 29 of the respondents
have agree about GST is helpful for overall development of nation and 18 of the respondents have
agree about GST reduced the overall tax burden, and 25 the respondents have agreed about GST
is essential to state economy. Majority of the respondents have agreed about GST is helpful for
overall development of nation.

31
TABLE NO 4.16: TABLE SHOWING RESPONDENT’S OPINION ABOUT GST
STRUCTURE

OPINION NO OF RESPONDENTS PERCENTAGE

GST is easy to understand 16 32%

GST is simple to calculate 13 26%

Removing cascading effect of 21 42%

tax with introduction of GST
Total 50 100%

(Source: Primary data)

CHART NO 4.16: CHART SHOWING RESPONDENT’S OPINION ABOUT GST

STRUCTURE

INTERPRETATION
The above table and chart shows respondents opinion about GST structure. It observed that 42%
of the respondents agreed about removing the cascading effect of tax with introduction of GST,
and 32% of the respondents agreed about GST is easy to understand and 26% of the respondents
agreed about GST is simple to calculate. Majority of the respondents agreed about removing the
cascading effect of tax with introduction of GST.

32
TABLE NO 4.17: TABLE SHOWING RESPONDENT’S GST IN FAVOUR OF
RETAILERS

FAVOUR NO OF RESPONDENTS PERCENTAGE

YES 22 44%

NO 28 56%
TOTAL 50 100%

(Source: Primary data)

CHART NO 4.17: CHART SHOWING RESPONDENT’S GST IN FAVOUR OF

RETAILERS

INTERPRETATION
It shows that opinion of respondents GST in favour of retailers. It observed hat 44% of the
respondents are says that GST is in favour of retailers, and 56% of the respondents are say that
GST is not in favour of retailers. Majority of the respondents are saying that GST is in not favour
of retailers.

33
TABLE NO 4.18: TABLE SHOWING RESPONDENT’S INCREMENT OF PROFIT
LEVEL OF AFTER IMPLEMENTATION OF GST

PARTICULARS NO OF RESPONDENTS PERCENTAGE

Yes 22 44%

No 28 56%

Total 50 100%

(Source: Primary data)

CHART NO 4.18: CHART SHOWING RESPONDENT’S INCREMENT OF PROFIT

LEVEL OF AFTER IMPLEMENTATION OF GST

INTERPRETATION
The above table and chart shows that increment of profit level after GST implementation. It
observed that 56% of the respondents says that they have no increments in their business profit
after implementation of GST, and 44% of the respondents says that they have increments in their
business profit after implementing GST. Majority of the respondents say that they have no
increments in their business profit.

34
 CHAPTER-5
FINDINGS, SUGGESTIONS AND
CONCLUSION

35
5.1 FINDINGS
 Gender wise classification of respondents revealed that majority are male compared to the
opposite gender.
 From the study it is understandable that in retail sector the age group is between is 40-50.
 It reveals most of the respondents are graduates.
 This study mainly focused on the sectors like textiles, hotel, medical shop, jewellery etc..
it found that most are working under textiles area.
 It clear from the study that most are interested to sole trader only.
 On the rate of awareness level about GST only a small portion of them are not aware,
majority are aware and remaining portion are highly aware and neutral.
 Most of the respondents are registered under the composition scheme.
 This make us understand that GST is more better than VAT.
 It is understandable that majority of them not facing problems related to GST procedures.
 Most of the respondents are agreed that GST has increase the price of goods.
 It reveals that most of the respondents are satisfied about 0% tax rates compared to 28% of
tax rates.
 This study is reveals that the state government is get more benefit from GST compared to
central govt, retailers, consumers etc..
 64% of respondents are said consumers are the main looser from GST.
 In my study it is found that most of the respondents opinion about implementing GST is
good.
 It understandable that most of the respondents are agreed that GST is helpful for overall
development of nation.
 This study also found that most of respondents are strongly agreed about removing the
cascading effect of tax with introduction of GST.
 Among all the respondents 44% of them are says that GST in favour of retailers.
 It is clear from the study there is NO increments in profit level after GST implementation.

36
5.2 SUGGESTIONS

 To conduct awareness classes among retailers.

 GST process must be reduced so that business can operate efficiently in the best
interest of the people and for economic growth.
 Rate should be rationalised and reduced. Daily usage items such as soaps, creams,
electrical goods, film tickets should not be taxed at 28%.
 Composition scheme should also be provided to small scale service providers.
 Petroleum products and electricity to be brought within the control of GST.

37
5.3 CONCLUSION
As on today many countries in the world have adopted GST as part of their tax system. But, in
India GST implementation is challenging task. From this study, it is found that the awareness about
GST is fairly high and the readiness in adopting the system is very low percentage among the
respondents. But,They are prepared to pay GST. Implementation of GST resulted in decrease of
cost of the goods and increase of services cost. There is still few of retailers who have resistance
for change. Whereas respondents have shown positive interest about the benefits of GST such as
transparency, reduction in tax, reduction in cascading effect, etc. To conclude, the GST will
definitely bring more positive changes and encourages to the growth of nation’s economy in the
long run.

38
BIBLIOGRAPHY

39
BOOKS REFERRED
 Research methodology by Dr. K. Venugopal
 Quantitative techniques by L.R. Potty
 Basic numerical skills by Dr. Santhosh Areekuzhiyil
 KOTHARI CR:Research Methodology: methods and techniques, 2nd Edition New Age
International Publishers, New Delhi(2009)
 Theory and practice of GST by Sia publications

JOURNALS
 Dr. Mohan Kumar, CA Yogesh Kumar (2017). “GST & its portable impact on the FMCG
industry in India”, International Journal of Research in Finance and Marketing (IJRFM),
Vol.7 Issue 4, April – 2017, pp.66-76

 Saurabh Suman (2017). “Study on New GST Era and its Impact on Small Business
Entrepreneurs”, Journal of Accounting, Finance & Marketing Technology, Vol.1, Issue,
02.24-36p.

WEBSITES
 https://en.wikipedia.org/wiki/GST
 https://en.m.wikipedia.org/wiki/Retailers
 https://www.gst.gov.in/
 https://gstcouncil.gov.in/

40
APPENDIX

41
 QUESTIONNAIRE

GENERAL INFORMATION
Name of the owner :
Name of business :

1. Gender :

o Male
o Female

2. Age :
o Below 20
o 20 – 40
o 40 – 50
o ABOVE 50

3. Qualification :
o Below SSC
o SSC
o Inter
o Degree
o Graduate
o Post graduate
o Others

4. You are working under the area?

o Textiles
o Medical shop
o Hotel
o Jewellery
o Others

5. Nature of business?
o Sole trader
o Partnership

42
 AWARENESS ABOUT GST

6. Below some terms related to GST, for understand your awareness level about GST: kindly
tick the relevant option:

Sr TERMS Highly Aware Neutral Unaware Highly

No aware unaware
1 Tax rates
2 Payment mechanism
3 GST credit
4 Composition
scheme
5 GST online
procedure

7. Are you registered under the composition scheme?

o Yes
o No

8. Which system do you think more beneficial?

o VAT
o GST

9. Do you face any problem related to GST like tax procedure, paper work, filing return
etc…...?

o Yes
o No

10. Below are some of the statement regarding effect of GST on some factor is given?
Kindly tick the relevant option:

Sr Statement Strongly Agree Neutral Disagree Strongly

No agree disagree
1 GST has increase the
cost of production
2 GST has increase the
price of goods
3 GST has increase the
turnover
4 GST is regulating the
unorganized sector

43
11. Below some statement associated with GST tax rates fixed by department, kindly tick the
relevant option
Sr Statement Highly Satisfied Neutral Dissatisfied Highly
No satisfied dissatisfied
1 Are you satisfied with
various rates under GST
system
2 0% tax (fish, chicken,
salt, bangles, handloom)
3 5% tax (coffee, tea,
medicines, rusk)
4 12% tax (cell phones,
umbrella, fruit juices)
5 18% tax (soups, camera,
steel products )
6 28% tax (hair shampoo,
dish washer, dye)
7 GST system remove the
cascading effect of tax

12. Who have been main benefited after implementation of GST?

o Centre Govt
o State Govt
o Consumers
o Company
o Not any

13. Who is the main looser?

o Centre Govt
o State Govt
o Company
o Consumers
o Not any
o
14. What is your opinion about implementing GST?

o Excellent
o Good
o Bad
o Very bad

44
15. Opinion about impact of GST on economy?

Sl Statement Strongly Agree Neutral Disagree Strongly

No. agree disagree
1 GST is helpful for overall
development of nation
2 GST is essential to state
economy
3 GST is reduced the
overall tax burden

16. Opinion about GST structure?

Sl Statement Strongly Agree Neutral Disagree Strongly
No. agree disagree
1 GST is easy to understand
2 GST is simple to calculate
3 Removing the cascading effect
of tax with introduction of
GST

17. Is the GST in favour of retailers?

o Yes
o No

18. Have you got any increment in your profit level after implementation of GST?

o Yes
o No

45