CLM 21st - CLM BASIC
CLM 21st - CLM BASIC
CLM 21st - CLM BASIC
(21st Century)
Prepared
by: ENGR. RODEL P. PILLO
STEM
Estimat
Thinking
Learning Learning ed
LEARNING CONCEPTS Skills
GMRC Skills Activities number
STEM KNOWLEDGE (Disciplinal) (Transdi
of
Assess sciplinar
Learning hours
ment y)
Outcomes
Criteria Environ
Technolo
mental
gy /
Science Math 21st Century Issues GAD
Engineeri
and other
ng
concerns
1.1 READ • The 2 hours
1. Obtain Access Technol Organizati Effective Solid WO Mediu INFORMA learner
and specific ogy onal verbal and waste Gend RK m of TION will
convey relevant policies nonverbal Mngt. er ETH comm SHEET perform
and
workplace to the -Lines of communic RA Equal ICS unicat on: the
relevant followin
enterpris Communi ation 9003 ity in ion in
information informati e and cation Different of Any - the Effectiv g
on from the modes of 2000 Aspe Goo workp e activitie
appropria individu - communic ct d lace verbal s:
te al’s work Estimatin ation Proper Attit and
sources responsi g, use of -Gender ude Collab nonver • Describ
bilities calculatin -Following safety Sensitivit oratio bal e
1.2 g and simple harnes y -The n and commu Organiz
Gather recording spoken s Importa Com nication ational
effective routine language (PPE) -Gender nce policies
questioni workplace Equality of munic -
ng, active measures - in work patienc ation Differe • -Read:
- Workp place e nt • Effectiv
listening
Performin lace as work modes e
and Com
g routine etiquet habit of commu
speaking munic nication
workplace te commu
skills to ation nication • Written
duties
gather
following - proce commu
and Interp dures - nication
simple ersona Mediu • Commu
convey and
written l skills m of nication
informati syste
notices in the commu proced
on ms
- workpl nication ures
1.3 Gathering ace - in the and
Transfer Partici workpla system
and
pating ce s
Appropri providing
in -
ate basic • -
Organi
medium informatio workp Identify:
zational
is used n in lace policies • Differen
informati response meeti t
on and to ngs - modes
ideas and Comm of
workplace
discus unicatio commu
requireme nication
1.4 sions n
nts proced o
communi
-Basic - Mediu
cation ures
business Prepa and m of
appropria commu
writing ring system
te nication
skills workr s
nonverba
elated • Flow of
l is used -Active- -Lines commu
docu
listening skills of nication
1.5 ments • Availabl
Comm
Identified - unicatio e
appropria Relati n technol
te lines of ng/ ogy
communi Intera relevan
t to the
cation cting Techno enterpri
with with logy se and
superviso peopl relevan the
t to the individu
rs and e of
enterpri al’s
colleague variou work
se and
s are s the respon
followed levels individu sibilities
in the al’s
1.6 work • -
workp
Defined respon Prepar
lace
workplac sibilitie e
-
e s differen
Perso t Types
procedur
nal - of
es for the
intera Workpl questio
location
ction ace n
and
is etiquett
storage e • -Gather
carrie
of differen
d out t
informati
clearl sources
on are
y and of
used
concis informa
1.7 ely tion
carried
• -Apply
personal
storage
interactio system
n is out in
clearly establis
and hing
concisely workpla
ce
informa
tion
• -
Demon
strate
Teleph
one
courtes
y
2. Perform 2 hours
duties 2.1 - -Lines of -Effective - Gender -WORK -Different READ The learner
following Interpret - Technolo communicati verbal and - Sensitivit ETHICS modes of INFORMA will perform
written Relating gy on non-verbal Organizati y communi TION the following
workplace
notices / relevant communicatio onal/ Good cation SHEET activities
instruction Respon to the -Estimating, n Workplac Gender Attitude on:
and
s ding to enterprise calculating e policies Equality -Medium -Read:
instructio
ns are people and the and recording - in work The of -Effective
read and of individual’ routine Communicati place Importa communi verbal and o Written
various s work workplace on - nce cation in non-verbal notices and
in
levels in responsibi measures procedures Workplac of the communic instructions
accordan
the lities and systems e patienc workplac ation o Workplace
ce with
workpla etiquette e e interactions
organizat
ional ce as work -Different and
-
guideline habit modes of procedures
- -Effective Performin Collabora communic
s
Gatherin questioning g routine tion and ation -Read
g and techniques workplace Communi instructions on
2.2 providin (clarifying cation -Medium work related
duties
Establish g and probing) of forms/docume
routine following
informati simple communic nts
written on in -Following - ation in the
instructio written Participat
respons simple workplace -Perform
n are e to spoken notices - workplace
ing in
followed workpla instructions Organizati duties
based on workplac
ce e onal/ scenario
procedur require Workplace following
es -Skills in meetings
ments policies workplace
locating and instructions
2.3 -Basic discussio -
Received question ns Communic
feedback ing/quer ation
is given ying - procedure
to Completi
workplac ng s and
e workrelat systems
superviso ed
r based -Lines of
documen
instructio communic
ns/ ts ation
informati -Skills in
on -
reading
Technolog
for y relevant
2.4
informati to the
Conduct
workplac on enterprise
e and the
- individual’s
interactio
ns are in work
a responsibil
courteou ities
s manner
-Effective
questionin
2.5 Ask g
where techniques
necessar (clarifying
y, and
clarificati probing)
ons
about -
routine Workplace
workplac etiquette
e
procedur
es and
matters
concerni
ng
condition
s of
employm
ent are
sought
from
appropria
te
sources
2.6
Interpret
meetings
outcome
s are
impleme
nted
3. 2 hours
Complete 3.1 - - -Applying -Effective - Gender - WORK - The learner
Range of Gatherin Technolo operations of verbal and - Sensitivit ETHICS Different READ will perform
relevant
forms g and gy addition, non-verbal Workplac y modes of INFORMA the following
work
relating providin relevant subtraction, communicatio e forms Good communi TION activities
related to g to the division and n and Gender Attitude cation SHEET
documents condition informati enterprise multiplication document Equality - -Describe
on:
s of on in and the -Completing s in work The Collabora Communicatio
employm respons individual’ workrelated place Importa tion and -Effective n procedures
ent are e to s work documents - nce Communi verbal and and systems
complete workpla responsibi Organizati of cation non-verbal
d ce lities onal/ patienc communic -Read:
accuratel require Workplac e - ation -Meeting
y and ment e policies as work Communi protocols
legibly habit cation -Different -Nature of
procedur modes of workplace
3.2 es and communic meetings
Workplac systems ation -Workplace
e data is interactions
recorded -Effective - -Barriers of
on record Workplace communicatio
standard keeping forms and n
workplac skills documents
e forms -Read
and instructions on
documen - work related
ts Organizati forms/docume
onal/ nts
3.3 Workplace
Identified policies -Practice:
errors in - -Estimate,
recording Communic calculate and
informati ation record routine
on on procedure workplace
forms/ s and measures
documen systems
ts are -Basic
acted - mathematical
upon Technolog processes of
y relevant addition,
3.4 to the subtraction,
Reportin enterprise division and
g and the multiplication
requirem individual’s
ents to work -Demonstrate
superviso responsibil office activities
r are ities in: -workplace
complete meetings and
d discussions
accordin - scenario
g to Completin
organizat g -Perform
ional workrelate workplace
guideline d duties
s scenario
documents
following
-Applying simple written
operations notices
of addition,
-Follow simple
subtraction spoken
, division language
and
multiplicati -Identify the
on different Non-
verbal
-Gathering communicatio
and n
providing
information -Demonstrate
ability to relate
in
to people of
response social range in
to the workplace
workplace
requireme -Gather and
nts provide
information in
-Effective response to
record workplace
keeping requirements
skills
-Complete
work related
documents
BASIC COMPETENCIES
(21st Century)
Prepared
by: ENGR. RODEL P. PILLO
LEARNING CONCEPTS
STEM
STEM KNOWLEDGE (Disciplinal) Learni
Thinking Estimate
Environ Learning ng
Learning Assessme Skills d
Technology mental GMRC Skills Activiti
Outcomes nt Criteria (Transdi number
Science / Math 21st Century Issues GAD es
sciplinar of hours
Engineering and other y)
concerns
READ The 1 hour
1. Describe - WORK INFORMATI learner
team role 1.1 Identify - Sources of - Group - - ETHICS -Medium ON SHEET will
and scope the role and information structure Workplac Gende of on: perform
objective of e r -Good communi the
- Group etiquette Equalit Attitude cation in -Group followin
the team
development y in the structure g
from
- Any -The workplac activitie
available -
Interperso Aspect Importanc e -Group s:
sources of Communicatin nal skills e - developmen
information g with others, in the - of Collabora t -
appropriately workplace Gende patience tion and Discuss
1.2 Identify
consistent with r as work Communi -Sources of ion on
team Sensiti habit cation information team
the culture of
parameters, vity roles
the workplace
reporting - and
relationship - Developing - - Communica scope
s and ways in Gende Communi ting with
responsibilit improving r cation others,
ies from work structure Equalit procedur appropriatel -
team and y in es and y consistent Particip
discussions performing work systems with the ate in
place culture of the
and respective
- the discussi
appropriate roles in the
Participat workplace - on:
external group or Developing -
ing in
sources organization ways in Definiti
workplac
improving on of
e work Team
meetings structure -
and and Differen
discussio performing ce
ns respective betwee
roles in the n team
- group or and
Preparing organization group o
workrelat -
ed Objecti
ves and
documen
goals of
ts team
-Relating/
-
Interactin Locate
g with needed
people of informa
various tion
levels in from
the the
differen
workplac
t
e sources
-Personal of
informa
interactio
tion
n is
carried
out
clearly
and
concisely
Prepare
d by: ENGR. RODEL P. PILLO
LEARNING CONCEPTS
STEM Learni
STEM KNOWLEDGE (Disciplinal)
Learning Thinking Learning ng Estimate
Assessme Technolo
Outcom Environmental GMRC Skills Skills Activit d number
nt Criteria gy / 21st
es Science Math Issues and other GAD (Transdisci ies of hours
Engineer Century plinary)
concerns
ing
READ The 1 hour
1. - - Current - WORK INFORM learner
Identify 1.1 Identify Determi industry - -Workplace -Gender ETHICS -Medium of ATION will
routine routine ning the hardware Identifying etiquette Equality in communicat SHEET perform
problems and current Any -Good ion in the on: the
problems root
or software industry - Aspect Attitude workplace following
cause of products Interpersonal - - Current activities:
procedural a routine hardware
and skills in the -Gender -The Collaboratio industry
problem malfunct and
services workplace Sensitivity Importan n and hardware -Review
areas ion software ce Communica and of the
-Industry products -Gender of tion software current
1.2
maintena and Equality in patience products industry
Investigate
nce, services work as work and hardware
problems service place habit - services and
are defined and - Communica software
and helpdesk identifying tion -Industry products
determined practices, current procedures maintena and
processe industry and nce, services
1.3 Identify s and service
maintenan systems
current and -Identify
conditions procedure ce, - helpdesk correctly
of the s services Participating practices, the
problem and in workplace processe industry
-Industry s and maintena
are helpdesk meetings
standard procedur nce,
documente diagnostic practices, and es service
d tools processes discussions and
and -Industry helpdesk
-Preparing
- procedures standard practices,
Malfuncti work-related diagnosti processe
.
ons and documents c tools s and
resolution - - procedur
-Relating/
s Describing Malfuncti es
Interacting ons and
common
with people resolution -Make
malfunctio
- of various use of
ns and
Identifyin levels in the - the
g current resolutions Identifyin industry
workplace
industry . g current standard
standard -Personal industry diagnosti
diagnostic interaction hardware c tools
tools is carried and
software -Share
out clearly
products best
and and practices
concisely services in
determini
- ng basic
Identifyin malfuncti
g current ons and
industry resolutio
maintena ns to
nce, general
services problems
and in the
helpdesk workplac
practices, e
processe
s and
procedur -Analyze
es. routine/pr
ocedural
- problems
Identifyin
g current
industry
standard
diagnosti
c tools
-
Describin
g
common
malfuncti
ons and
resolution
s.
-
Determini
ng the
root
cause of
a routine
malfuncti
on
2. Look 2.1 Identify 1 hour
for potential - Current - -Workplace - WORK - READ The
solutions industry Malfun -Identifying etiquette Gen ETHICS Collaboratio INFORMATI learner
solutions
to routine hardware ctions current der n and ON SHEET will
to problem
problems and and industry -Interpersonal Equ -Good Communica on: perfor
2.2 software resolut hardware skills in the ality Attitude tion m the
Present products ions. and workplace in followi
and Any -The -Current ng
recommen software industry
services - Root Aspe Importan activiti
dation on cause products ct ce hardware es:
about
possible - Industry analysi and - of and -
solutions service s services Gen patience software Revie
are and der as work products w of
helpdesk -Identifying Sens habit the
developed, and
practices, services itivity current
documente processe services industr
and
d, ranked s and - y
helpdesk -Industry
to procedure Gen hardw
practices, service and
appropriat s der are
processes Equ helpdesk and
e person
- and ality practices, softwar
for
Operating procedures in processes e
decision
systems . work and produc
plac procedures ts and
-Industry -Identifying e service
standard operating -Operating s
diagnostic system systems
tools -
- -Industry Identify
Identifying standard correct
current diagnostic ly the
industry tools industr
y
standard -
mainte
diagnostic Malfunction nance,
tools s and service
resolutions. and
-
helpde
Describing - Root sk
common cause practic
malfunctio analysis es,
ns and proces
resolutions ses
. and
proced
- ures
Determinin
g the root -Make
use of
cause of a the
routine industr
malfunctio y
standa
n
rd
diagno
stic
tools
-
Share
best
practic
es in
determ
ining
basic
malfun
ctions
and
resoluti
ons to
genera
l
proble
ms in
the
workpl
ace
-
Formul
ate
possibl
e
solutio
ns to
proble
ms
and
docum
ent
proced
ures
for
reporti
ng
3.Recom 3.1Implem -Workplace READ The 1 hour
mend entation of etiquette - WORK - INFORMATI learner
solutions -Standard Gen ETHICS Collaboratio ON SHEET will
solutions
to procedures -Interpersonal der n and on: perfor
are
problems skills in the Equ -Good Communica m the
planned - workplace ality Attitude tion - Standard followi
Document in procedures ng
3.2
ation Any -The activiti
Implement
produce Aspe Importan - es:
evaluation ct ce Documentat
of -Producing of ion produce -
solutions documenta - patience Discus
are tion that Gen as work -Producing s
planned recommen der habit documentati standa
ds Sens on that rd
3.3 itivity recommend operati
solutions
Recomme s solutions ng
to - to problems proced
nded
problems Gen ures
solutions
der -Following and
are -Following Equ established docum
documente establishe ality procedures entatio
d and d in n
submit to procedures work proces
appropriat plac ses
e person e
for
confirmatio
n
BASIC COMPETENCIES
(21st Century)
Prepared
by: ENGR. RODEL P. PILLO
LEARNING CONCEPTS
STEM
STEM KNOWLEDGE (Disciplinal) Estimat
Thinking
Environ Learning Learning ed
Learning Assessment Skills
Technology mental GMRC Skills Activities number
Outcomes Criteria 21st (Transdi
Science / Math Issues GAD of
Century sciplinar
Engineering and other hours
y)
concerns
- READ The learner 1 hour
1. Manage - - Current - Selfmanag WORK - INFORMATI will perform
one’s 1.1 Identify Determi industry - -Gender ETHICS Collabora ON SHEET the following
ement
emotion self- ning the hardware Workplac Equality tion and on: activities:
strategies
management and software e in Any -Good Communi
root that assist
strategies products and etiquette Aspect Attitude cation - -Demonstrate
cause of services in Selfmanage self-
1.2 Develop a routine regulating - -Gender -The ment management
skills to work malfunct -Industry behavior Interperso Sensitivit Importa - strategies strategies that
independently ion maintenance, and nal skills y nce Enablers that assist assist in
and to show service and achieving in the of and in regulating regulating
helpdesk workplace -Gender patienc barriers behavior behavior and
initiative, to be personal
practices, Equality e in and achieving
conscientious, processes and in work as work achieving personal and
and learning achieving
and place habit personal learning goals
persevering in procedures goals (e.g. personal and learning
the face of Nine self- - and goals (e.g. -Explain
-Industry manageme Nine self- enablers and
standard nt manageme barriers in
setbacks and diagnostic strategies career nt strategies achieving
frustrations tools according goals according to personal and
to Robert Robert career goals
1.3 Examine - - Kelley)
Kelley)
techniques for Malfunctions Techniqu -Identify
effectively and - Managing es in -Enablers techniques in
handling resolutions properly handling and barriers handling
in achieving negative
negative one’s negative
personal emotions and
emotions and - Identifying emotions emotions and career unpleasant
unpleasant current and and goals situation in the
situation in the industry recognizin unpleasa workplace
workplace standard g situations nt -Techniques such as
diagnostic that cannot situation in handling frustration,
tools be in the negative anger, worry,
emotions anxiety, etc.
changed workplac
and
and accept e such as unpleasant -Manage
them and frustratio situation in properly one’s
remain n, anger, the emotions and
profession worry, workplace recognize
al anxiety, such as situations that
etc. frustration, cannot be
- anger, changed and
Developing worry, accept them
self- anxiety, etc. and remain
professional
discipline,
working - Recall
independe instances that
ntly and demonstrate
showing self-discipline,
initiative to working
achieve independently
and showing
personal
initiative to
and career achieve
goals personal and
career goals
-Showing
confidence -Share
, and experiences
that show
resilience
confidence,
in the face and resilience
of setbacks in the face of
and setbacks and
frustrations frustrations
and other and other
negative negative
emotions and
emotions
unpleasant
and situations in
unpleasant the workplace
situations
in the
workplace
Prepared
by: ENGR. RODEL P. PILLO
LEARNING CONCEPTS
STEM
STEM KNOWLEDGE (Disciplinal) Estimat
Thinking
Environ Learning Learning ed
Learning Assessment Skills
Technology mental GMRC Skills Activities number
Outcomes Criteria 21st (Transdi
Science / Math Issues GAD of
Century sciplinar
Engineering and other hours
y)
concerns
READ The learner 1 hour
1. Identify - Types - Current - WORK - INFORMATI will perform
opportunitie 1.1 Identify of industry - Roles of - -Gender ETHICS Collabora ON SHEET the following
s to do opportunities changes hardware individuals Workplac Equality tion and on: activities:
and software e in Any -Good Communi
things better for and in
improvement products and suggesting etiquette Aspect Attitude cation - Roles of -Identify
responsi services individuals different roles
proactively in bility. and
- -Gender -The in of individuals
own area of making -
-Industry Interperso Sensitivit Importa suggesting in contributing
work. maintenance, improveme nal skills y nce Identifyin and making to doing things
service and nt in the of g improvemen better in the
1.2 Review
helpdesk workplace -Gender patienc opportuni ts. workplace
information - Positive
practices, Equality e ties to
are gathered processes impacts in work as work -Positive -Appreciate
which may be and improve
and place habit impacts and positive
relevant to procedures challenges and to do challenges impacts and
ideas and in - things in challenges in
which might -Industry innovation. better. innovation. innovation
assist in standard
gaining diagnostic - Seven Involvem -Types of -Show mastery
support for tools habits of ent changes of the different
idea. highly and types of
- - responsibilit changes and
effective
Malfunctions Identifyin y. levels of
and people. participation in
g the
resolutions - positive -Seven the workplace
habits of
Identifying impacts
highly -Discuss 7
- Identifying examples and the effective habits of highly
current of the challenge people. effective
industry types of s of
standard changes change -Identifying
diagnostic that are and opportunitie
tools within and innovatio s to improve
and to do
outside n
things
own scope better.
of Involvement
responsibili .
ty
-Identifying
the positive
impacts and
the
challenges
of change
and
innovation.
-Identifying
examples of
the types of
changes
that are
within and
outside own
scope of
responsibilit
y
-Providing
examples of
the types of
changes
that are
within and
outside own
scope of
responsibilit
y.
-
Communica
ting ideas
for change
through
small group
discussions
and
meetings.
-
Demonstrati
ng skills in
analysis
and
interpretatio
n of data
BASIC COMPETENCIES
(21st Century)
Prepared
by: ENGR. RODEL P. PILLO
LEARNING CONCEPTS
STEM
STEM KNOWLEDGE (Disciplinal) Estimat
Thinking
Environ Learning Learning ed
Learning Assessment Skills
Technology mental GMRC Skills Activities number
Outcomes Criteria 21st (Transdi
Science / Math Issues GAD of
Century sciplinar
Engineering and other hours
y)
concerns
READ The learner 2 hours
1. Gather - Types - Accuracy WORK - INFORMATI will perform
data/ 1.1 Identify of - - -Gender ETHICS Collabora ON SHEET the following
information opportunities changes - Business Confidentia Workplac Equality tion and on: activities:
for mathematic lity e in Any -Good Communi
do things and
improvement s and etiquette Aspect Attitude cation -
better responsi statistics - Reporting Organizatio - Lecture and
proactively in bility. requiremen - -Gender -The nal discussion on:
own area of -
- Data ts to a Interperso Sensitivit Importa protocols
work. analysis nal skills y nce Organizat -
range of
1.2 gather techniques/ audiences in the of ional - Organisational
procedures workplace -Gender patienc protocols Confidentiali protocols
information
- Equality e ty
and review - in work as work -
Describing
which may be Legislation, place habit -Accuracy Confidentiality
accuracy
relevant to policy and and accuracy
ideas and procedures - -Business
relating to mathematic
which might the conduct - Organiz s and -Business
assist in of Computing ational statistics mathematics
gaining evaluations business values, and statistics
ethics -Data
support for mathemati
- and analysis -Legislation,
idea. cs and codes techniques/ policy and
statistics of procedures procedures
conduct relating to the
-Describing
-Reporting conduct of
data - requirement evaluations
analysis Describi s to a range
techniques ng of Reviewing
/ organiz audiences data/
procedures ational information
protocol -Legislation,
-Reporting s policy and
requiremen relating procedures
ts to a to client relating to
range of liaison the conduct
of
audiences
evaluations
-Stating
-
legislation,
Organisatio
policy and nal values,
procedures ethics and
relating to codes of
the conduct
conduct of
evaluations
-Stating
organizatio
nal values,
ethics and
codes of
conduct
2. Assess 2.1 Assess - WORK READ The learner 3 hours
gathered validity of - Data - Business Workplac -Gender ETHICS - Positive INFORMATI will perform
data/ data/ analysis mathematic - Reporting e Equality impacts ON SHEET the following
information techniqu s and requiremen etiquette in Any -Good and on: activities:
information
es/ statistics ts to a Aspect Attitude challenge - Lecture and
procedur range of - s in - Business discussion on:
e - Computing audiences Interperso -Gender -The innovatio mathematic
2.2 Applied business nal skills Sensitivit Importa n s and -Data analysis
analysis - mathematic - in the y nce statistics techniques/
techniques to Describi s and Legislation, workplace of - procedures
assess data/ ng data statistics policy and -Gender patienc -Data
analysis Equality e analysis -
information. procedures
techniqu - in work as work techniques/ organizational
es/ relating to place habit procedures values, ethics
2.3 Trends
procedur the and codes of
and
es conduct of - -Reporting conduct
anomalies are
evaluations Organiza requirement
identified tional s to a range -Trends and
- Stating values, of anomalies
2.4 Data
legislation, ethics audiences
analysis
policy and and Computing
techniques codes of -Legislation, business
procedures
and conduct policy and mathematics
relating to
procedures procedures and statistics
the relating to
are
conduct of the conduct Application
documented
evaluations of of data
2.5 evaluations analysis
-Stating
Recommenda techniques
organizatio -
tion s are
nal values, Organizatio
made on
ethics and nal values,
areas of ethics and
codes of
conduct codes of
conduct
possible
improvement. -Computing
business
mathematic
s and
statistics
-Describing
data
analysis
techniques/
procedures
-Reporting
requirement
s to a range
of
audiences
-Stating
legislation,
policy and
procedures
relating to
the conduct
of
evaluations
-Stating
organization
al values,
ethics and
codes of
conduct
3. Record 3.1 Studied WORK READ The learner 3 hours
and present data/informati - Data - - -Gender ETHICS . INFORMATI will perform
information analysis Demonstrati - Reporting Providing Equality ON SHEET the following
techniqu ng skills in requiremen examples in Any -Good - on: activities:
es/ analysis of the Aspect Attitude Communi
on are procedur and ts to a types of cating -Data -Lecture and
recorded. es interpretatio range of changes -Gender -The ideas for analysis discussion on:
n of data. audiences that are Sensitivit Importa change techniques/
3.2 - within and y nce through procedures -Reporting
Recommenda Describi - outside of small requirements
tion s are ng data Legislation, own -Gender patienc group -Reporting to a range of
analyzed for analysis policy and scope of Equality e discussio requirement audiences
techniqu responsibi in work as work ns and s to a range
action to procedures
es/ lity. place habit meetings of -
ensure they procedur relating to - audiences Recommendat
are e the Workplac - ions for
compatible conduct of e Organisa -Legislation, possible
with the - evaluations etiquette tional policy and improvements
project’s Reportin values, procedures
scope and g - ethics relating to Analysis and
requirem Interperso and the conduct comparison of
terms of - Stating
ents to a nal skills codes of of interim and
reference. range of legislation, in the conduct evaluations final reports’
audience policy and workplace of outcomes
3.3 Interim
s procedures practices -
and final
relating to Organisatio Reporting of
reports are nal values, data findings
the
analyzed and ethics and
conduct of
outcomes are codes of
evaluations conduct
compared to
the criteria
-Describing
established at
data
the outset. analysis
3.4 Findings techniques/
procedures
are presented
to - Reporting
stakeholders. requirement
s to a range
of
audiences
-Stating
legislation,
policy and
procedures
relating to
the conduct
of
evaluations
-Stating
organization
al values,
ethics and
codes of
conduct
practices
BASIC COMPETENCIES
(21st Century)
UNIT OF COMPETENCY: PRACTICE OCCUPATIONAL SAFETY AND HEALTH POLICIES AND PROCEDURES
MODULE TITLE: PRACTICING OCCUPATIONAL SAFETY AND HEALTH POLICIES AND PROCEDURES
Prepared
by: ENGR. RODEL P. PILLO
LEARNING CONCEPTS
STEM
STEM KNOWLEDGE (Disciplinal) Estimat
Thinking
Environ Learning Learning ed
Learning Assessment Skills
Technology mental GMRC Skills Activities number
Outcomes Criteria 21st (Transdi
Science / Math Issues GAD of
Century sciplinar
Engineering and other hours
y)
concerns
1.1 Identify READ The learner 1 hour
1. Identify relevant OSH - Types - Hazard - Accuracy WORK - INFORMATI will perform
OSH of Prevention - OSH - -Gender ETHICS Collabora ON SHEET the following
requirements,
compliance changes and Control - Business preventive Workplac Equality tion and on: activities:
regulations,
mathematic and control e in Any -Good Communi
requirement policies and and
- Safe s and requiremen etiquette Aspect Attitude cation -OSH -Discussion
s procedures in responsi handling statistics preventive regarding:
bility. ts
accordance procedures - -Gender -The and control
with of tools, - Data - Hierarchy Interperso Sensitivit Importa - requirement - Hierarchy of
workplace equipment analysis of Controls nal skills y nce Communi s Controls
policies and and materials techniques/ in the of cation
procedures - General workplace -Gender patienc skills -Hierarchy - Hazard
procedures
OSH Equality e of Controls Prevention
1.2 Convey - principles - in work as work - and Controls
OSH activity Legislation, Standard place habit Interpers -Hazard
policy and emergenc onal skills Prevention - Work
nonconformiti
procedures y plan - and Control Standards and
es to relating to - Work and Organiz Procedures
the conduct standards procedure ational
appropriate of and s in the values, -Critical - General - Personal
personnel evaluations procedures workplace ethics thinking OSH Protective
and skills principles Equipment
- codes
of - -Work
1.3 Identify conduct standards
Observati
OSH and
on skills
preventive - procedures
and control Describi
requirements ng -Safe
in accordance organiz handling
ational procedures
with OSH
protocol of tools,
work policies s equipment
and relating and
procedures to client materials
liaison
-Standard
emergency
plan and
procedures
in the
workplace
2. Prepare 2.1 Identify - WORK - READ The learner 1 hour
OSH OSH work - Data - Business Workplac -Gender ETHICS Communi INFORMATI will perform
requirement analysis mathematic -. e Equality cation ON SHEET the following
activity
s for techniqu s and Resources etiquette in Any -Good skills on: activities:
material, tools
compliance es/ statistics necessary Aspect Attitude
and procedur - - - Business -Identification
to execute
equipment e - Computing hierarchy Interperso -Gender -The Estimatio mathematic of required
requirements business nal skills Sensitivit Importa n skills s and safety
of controls
in accordance - mathematic in the y nce statistics materials,
with Describi s and - General workplace of - tools and
workplace ng data statistics OSH -Gender patienc Interpers -Data equipment
analysis Equality e onal skills analysis
policies and principle
techniqu - in work as work techniques/ -Handling of
procedures es/ place habit -Critical procedures safety control
procedur thinking resources
es skills
- Work - -Reporting
standards Organiza - requirement
2.2. Acquired tional Observati s to a range
and
and required values, on skills of
procedures
OSH ethics audiences
materials, -Safe and -Material,
tools and handling codes of tool and -Legislation,
conduct equipme policy and
equipment in procedures
nt procedures
accordance of tools, identificat relating to
with equipment ion skills the conduct
workplace and of
policies and materials evaluations
procedures
-Different -
OSH Organizatio
control nal values,
2.3. Arrange ethics and
measures
required OSH codes of
materials, conduct
tools and
equipment -Computing
business
placed in
mathematic
accordance s and
with OSH statistics
work
standards -Describing
data
. analysis
techniques/
procedures
-Reporting
requirement
s to a range
of
audiences
-Stating
legislation,
policy and
procedures
relating to
the conduct
of
evaluations
-Stating
organization
al values,
ethics and
codes of
conduct
3. Perform 3.1 Identify WORK READ The learner 2 hours
tasks in relevant OSH - -. - -Gender ETHICS - INFORMATI will perform
accordance - OSH - Equality Communi ON SHEET the following
work
with work Workplac in Any -Good cation on: activities:
procedures in
relevant standards e Aspect Attitude skills
OSH accordance etiquette - -Discussion of
policies and with -Industry -Gender -The - Resources General OSH
procedures workplace related - Sensitivit Importa Estimatio necessary Standards and
policies and work Interperso y nce n skills to execute Principles
procedures activities nal skills of - hierarchy of
in the -Gender patienc Interpers controls -Performing
3.2 Execute -General workplace Equality e onal skills industry
work Activities OSH in work as work -Critical -General related work
in accordance principles place habit thinking OSH activities in
with OSH skills principles accordance
-OSH - - with OSH
work
Violations Organisa Observati -Work Standards
standards tional on skills standards
Non-
3.3 Report compliance values, and
ethics - procedures
non- work and Material,
compliance activities codes of tool and -Safe
work activities conduct equipme handling
nt procedures
to appropriate of identificat of tools,
personnel. practices ion skills equipment
and
materials
-Different
OSH control
measures
BASIC COMPETENCIES
(21st Century)
UNIT OF COMPETENCY: EXERCISE EFFICIENT AND EFFECTIVE SUSTAINABLE PRACTICES IN THE WORKPLACE
MODULE TITLE: EXERCISING EFFICIENT AND EFFECTIVE SUSTAINABLE PRACTICES IN THE WORKPLACE
Prepared
by: ENGR. RODEL P. PILLO
LEARNING CONCEPTS
STEM
STEM KNOWLEDGE (Disciplinal) Estimat
Thinking
Environ Learning Learning ed
Learning Assessment Skills
Technology mental GMRC Skills Activities number
Outcomes Criteria 21st (Transdi
Science / Math Issues GAD of
Century sciplinar
Engineering and other hours
y)
concerns
1.1 Measure READ The learner 1 hour
1. Identify required - - - Accuracy WORK - INFORMATI will perform
the - OSH - -Gender ETHICS Collabora ON SHEET the following
resource
efficiency - Business preventive Importanc Equality tion and on: activities:
utilization in
mathematic and control e of in Any -Good Communi
and the workplace s and requiremen Environm Aspect Attitude cation - - Discussion
effectivenes using statistics ental Importance on the process
s of ts
appropriate Literacy -Gender -The of how
resource techniques - Data - Hierarchy Sensitivit Importa - Environmen Environmental
utilization analysis of Controls - y nce Communi tal Literacy Policies
1.2 Record techniques/ Environm of cation - coherence is
data in procedures - General ental -Gender patienc skills Environmen achieved
accordance OSH Work Equality e tal Work
with - principles Procedur in work as work - Procedures Discussion
workplace Legislation, es place habit Recordin on Necessary
policy and g Skills -Waste Skills in
protocol
procedures -Waste - Minimizatio response to
relating to - Work Minimizati Organiz n changing
1.3 Compare
the conduct standards on ational
record data
are compared of and values, -Writing -Efficient environmental
to determine evaluations procedures -Efficient ethics Skills Energy policies needs
the efficiency Energy and Consumptio - Waste Skills
- Consumpt codes - ns - Energy Skills
and
ion of Innovatio - Water Skills
effectiveness conduct - Building
n Skills
of resource -Recording Skills
utilization - Skills - Transport
according to Describi Skills -
established ng Material Skills
environmental organiz -Writing
ational Skills
work
protocol
procedures s -Innovation
relating Skills
to client
liaison
2. 2.1 Potential - Causes WORK - READ The learner 1 hour
Determine causes of - - Business of -Gender ETHICS Communi INFORMATI will perform
causes of mathematic - environm Equality cation ON SHEET the following
inefficiency
inefficiency s and Resources ental in Any -Good skills on: activities:
and/or
and/or statistics necessary inefficienc Aspect Attitude
ineffectiven ineffectivenes ies and - - Causes of - Discussion of
to execute
ess of s are listed - Computing hierarchy ineffective -Gender -The Estimatio environment Environmental
resource business ness Sensitivit Importa n skills al Protection and
2.2 Identify of controls
utilization mathematic y nce inefficiencie Resource
causes of s and of - s and Efficiency
- General
inefficiency statistics -Gender patienc Interpers ineffectiven Targets
OSH
and/or Equality e onal skills ess
principle
ineffectivenes - in work as work -Analysis on
s through place habit -Critical the Relevant
deductive thinking Work
- Work - skills Procedure
reasoning
standards Organiza
2.3 Identify and tional -
causes of procedures values, Observati
ethics on skills
inefficiency
and
and/or
ineffectivenes -Safe codes of -
s are handling conduct Deductiv
validated thru procedures e
Reasonin
established of tools,
g Skills
environmental equipment 2.2
procedures and Critical
materials thinking
2.3
-Different Problem
OSH Solving
control 2.4
measures Observati
on Skills
3. Convey 3.1 Report WORK READ The learner 1 hour
inefficient efficiency and - -. - -Gender ETHICS - Written INFORMATI will perform
and - OSH Environm Equality and Oral ON SHEET the following
effectiveness
ineffective work ental in Any -Good Communi on: activities:
of resource
environment standards corrective Aspect Attitude cation
al practices utilization are actions Skills - Identification
reported to -Industry - -Gender -The -Critical - of (re)training
appropriate related Workplac Sensitivit Importa thinking Appropriate needs and
personnel work e y nce Personnel usage of
activities etiquette of -Problem to address environment
3.2 oncerns -Gender patienc Solving the friendly
related -General - Equality e environment methods and
resource OSH Appropria in work as work - al hazards technologies
utilization are principles te place habit Observati
discussed Personnel on Skills - -Identification
-OSH to - Environmen of
with
Violations address Organisa -Practice tal environmental
appropriate the tional corrective corrective
Non-
personnel
compliance environm values, actions actions
ental ethics
3.3 Feedback work hazards and -Written and -Practicing
on activities codes of Oral Environment
information/ - conduct Communica Awareness
concerns Environm of tion Skills
ental practices
raised are Awarenes -Critical
clarified with s thinking
appropriate
-Problem
personnel
Solving
-
Observation
Skills
-Practice
Environmen
tal
Awarenes
BASIC COMPETENCIES
(21st Century)
Prepared
by: ENGR. RODEL P. PILLO
LEARNING CONCEPTS
STEM
STEM KNOWLEDGE (Disciplinal) Estimat
Thinking
Environ Learning Learning ed
Learning Assessment Skills
Technology mental GMRC Skills Activities number
Outcomes Criteria 21st (Transdi
Science / Math Issues GAD of
Century sciplinar
Engineering and other hours
y)
concerns
1.1 Good READ The learner 1 hour
1. Apply practices - - - Accuracy WORK - INFORMATI will perform
entrepreneu - - -Gender ETHICS Communi ON SHEET the following
relating to
rial - Business Workplace Importanc Equality cation on: activities:
workplace
mathematic best e of in Any -Good skills
workplace operations are s and practices, Environm Aspect Attitude - - Case studies
best observed and statistics ental - Communica on Best
practices policies
selected Literacy -Gender -The Complyin tion skills entrepreneuria
and criteria
following - Data Sensitivit Importa g with l practices
workplace analysis -Resource - y nce quality -Complying
policy. techniques/ utilization Environm of procedur with quality -Discussion on
procedures ental -Gender patienc es procedures Quality
1.2 Quality Work Equality e procedures
procedures - Procedur in work as work - - Workplace and practices
Legislation, -Ways in es place habit Collabora best
and practices
policy and fostering tion and practices, -Case studies
are complied
procedures entreprene -Waste - Communi policies and on Cost
with according relating to Minimizati Organiz cation criteria consciousness
the conduct on ational
to workplace of urial values, -Resource in resource
requirements. evaluations attitudes: -Efficient ethics utilization utilization
Energy and -
1.3 Cost- - Patience Consumpt codes Communi -Ways in
conscious ion of cation fostering
habits in Honesty conduct skills entrepreneu
rial
resource -
- attitudes:
utilization are Qualitycon Describi Recordin Patience
applied based sciousness ng g Skills Honesty
on industry organiz
standards. ational -Writing Qualitycons
Safetycons protocol Skills ciousness
ciousness s
relating -
Safetyconsc
to client Innovatio iousness
Resourcef liaison n Skills
ulness Resourceful
ness