INSTALLATION AND OPERATING MANUAL EN

ITYS
1 - 3 kVA UPS

www.socomec.com/itys-manuals
2 EN ITYS 1-3 kVA - 551430A - SOCOMEC
 CN
DE
EN
ES
FR
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PL www.socomec.com/itys-manuals
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RU

The safety information in this manual should be retained for future

reference.

The reference information on safety is in English.

For other languages please contact Socomec or your local distributor.

The manufacturer will not be held liable for failure to follow the instructions
in this manual which is also available at www.socomec.com

ITYS 1-3 kVA - 551430A - SOCOMEC EN 3

WARRANTY CERTIFICATE AND CONDITIONS
This Socomec appliance is guaranteed against manufacturing and material defects
for a period of 12 months from the date of purchase (local warranty conditions are
applicable in addition to the general conditions). This warranty certificate should
NOT be e-mailed, but kept by the customer along with proof of purchase, for use
in the event of a claim being made for repairs or replacement under warranty.
The warranty period commences on the date the new product was purchased
by the end user at an authorised showroom (reference details are shown on the
receipt).
Return-to-base warranty is provided: components and labour for repairs supplied
free of charge, any products to be replaced must be returned to Socomec or
authorised service centres, at the customer’s own risk and expense.
The warranty is recognised within national territory. If the UPS is exported out of
national territory, the warranty shall be limited to the cover of the parts used to
repair the defect.
To claim service under the warranty please observe the following:
• The product must be returned in the original packing. Any damage caused
during shipping in packaging other than the original will not be covered by the
warranty;
• The product must be accompanied by proof of purchase such as an invoice or
receipt indicating the date of purchase and product ID information (model, serial
numer). The sender must also attach the reference number issued to authorise
the return of the product, together with a detailed description of the defect. If
any of this information is missing the warranty will be invalid. The authorisation
number is issued by service centres over the telephone on receiving information
on the defect in question;
• If it is not possible to provide proof of purchase the serial number and date of
manufacture will be used to calculate the probable expiry date of the warranty;
this could result in a reduction of the original warranty period.
The warranty on the product does not cover damage caused by carelessness
(improper use: wrong input power, explosions, excessive humidity, temperature,
poor ventilation, etc.), tampering or any unauthorised repair work.
During the warranty period, Socomec reserves the right to decide whether the
product should be repaired, or whether to replace defective parts with new
parts, or used parts that are equivalent to new parts in terms of functionality and
performance.
In the case of batteries, the warranty is valid only if the battery has been recharged
regularly in accordance with the manufacturer’s instructions. On purchasing the
product it is advisable to check that the next recharge date indicated on the
packaging has not expired.
4 EN ITYS 1-3 kVA - 551430A - SOCOMEC
VRLA Battery
• Batteries are treated as consumable parts and the warranty only covers
manufacturing defects.
• Batteries must be stored in compliance with the supplier’s recommendations.
• The warranty is valid only if the battery has been recharged regularly in
accordance with the manufacturer’s instructions. On purchasing the product it
is advisable to check that the next recharge date indicated on the packaging
has not expired.

Prior to use, the end user should take care to determine whether
the environment and the load characteristics are suitable, adequate
or safe for the installation and the usage of this product. The
User Manual must be carefully followed. The vendor makes no
representation or warranty as to the suitability or fitness of this
product for any specific application.

Options
A 12-month return-to-base warranty is provided as an option.
Software products
Software products are guaranteed for 90 days. The software is guaranteed to
work as indicated in the manual accompanying the product. Hardware media or
accessories (e.g. diskettes, cables, etc.) used with appliances are guaranteed free
of material or manufacturing defects under normal conditions of use for a period of
12 months from the date of purchase.
Socomec will not be responsible for damages (including loss of income,
interruption of business activity, loss of information or other financial losses, of any
nature) arising from the use of the product.
These conditions are subject to Italian law. Disputes shall come under the
jurisdiction of the Court of Vicenza.
Socomec retains the full and exclusive ownership rights over this document. Only
a personal right to use the document for the application indicated by Socomec
is granted to the recipient of such document. All reproduction, modification or
dissemination of this document whether in part or whole and by any manner are
expressly prohibited except upon Socomec’s express prior written consent.
This document is not a specification. Socomec reserves the right to make any
changes to data without prior notice.

ITYS 1-3 kVA - 551430A - SOCOMEC EN 5

 EN CONTENTS

1. SAFETY INSTRUCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Special symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Safety of persons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Product safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Special precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2. INTRODUCTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.1. Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.2. Environmental protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.3. Recycling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3. PRODUCT OVERVIEW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.1. Weight and dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.2. Rear panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.3. LCD panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.4. LCD description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.5. Display functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3.6. User settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4. COMMUNICATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.1. RS232 and USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.2. UPS remote control functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.3. WEB/SNMP CARD (Option). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

5. INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5.1. Inspecting the equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5.2. Checking the accessory kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5.3. Installing the unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5.3.1. Required cable cross-sections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.3.2. Recommended upstream protection . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.4. Connecting the EBM(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.4.1. Connecting to standard EBM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.4.2. Connecting to other EBM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

6 EN ITYS 1-3 kVA - 551430A - SOCOMEC

6. OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
6.1. Starting the UPS using mains power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
6.2. Starting the UPS using battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
6.3. UPS shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.4. Operating mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

7. UPS MAINTENANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
7.1. Equipment care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
7.2. Transporting the UPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
7.3. Storing the equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

8. TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
8.1. Typical alarms and faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

9. SPECIFICATIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
9.1. UPS block diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
9.2. UPS specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

ITYS 1-3 kVA - 551430A - SOCOMEC EN 7

1. SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS. This manual contains important

instructions that should be followed during installation and
maintenance of the UPS and batteries.

UPS Tower models are considered acceptable for use in ambient temperatures
of 0°C ~ 45°C.

Special symbols

RISK OF ELECTRIC SHOCK - Observe the warning associated with

the risk of electric shock symbol.

Important instructions that must always be followed.

EU separate collection and lead content mark for lead acid batteries.
Indicates that the battery must not be disposed of in normal
household waste but be separately collected and recycled.

EU separate collection mark for waste electrical and electronic

equipment (WEEE). Indicates that the item must not be disposed of in
normal household waste but be separately collected and recycled.

Environmental Protection Use Period (EPUP).

Information, advice, assistance.

Refer to the user manual.

8 EN ITYS 1-3 kVA - 551430A - SOCOMEC

Safety of persons
•T  his manual should be kept in a safe place near the UPS so that it can be
consulted by the operator at any time for information that may be needed
regarding correct use of the unit. Read the manual carefully before connecting
the unit to the a.c. mains supply and the downstream appliances. Before the
UPS is put into use the user should be completely familiar with its operation, the
position of all the controls and the technical and functional characteristics of the
unit, so as to ensure there will be no risk to persons or the appliance itself.
• Before being started, the unit must be equipotentially bonded, in accordance
with current safety regulations. The earth wire of the UPS must then be
connected to an efficient earth system.
• If there is no earth connection, the appliances connected to the UPS will not
be equipotentially bonded. In this situation, the manufacturer declines all liability
for any damage or accidents that could result from failure to observe the
requirements.
• Should a power outage occur (UPS in stand-alone mode), do not disconnect
the power cord from the mains, as this will break the earth connection to
bonded appliances.
• All subsequent maintenance operations must only be performed by authorised
service engineers. The UPS generates high internal voltages that could be
hazardous for a maintenance operative not in possession of the appropriate
skills and training for this type of work.
• If a hazardous situation should arise at any time when the UPS is in use, isolate
the unit from the power supply (by operating a switch at the upstream PDU
if possible) and switch the appliance off completely by running the shutdown
procedure.
• The UPS houses a source of electrical energy, i.e. its batteries. The output of
the UPS may be powered even when the appliance is not connected to the a.c.
mains supply.
• If the appliance is to be disposed of it should only be entrusted to a specialist
waste disposal company. These companies will dismantle and dispose of the
various components in accordance with statutory regulations in the country of
purchase.
• Use the UPS in accordance with the technical specifications indicated in this
manual.

ITYS 1-3 kVA - 551430A - SOCOMEC EN 9

 • In the event that the equipment has no automatic backfeed protection
contactor device and is not a pluggable device by power cord, ensure that:
- the user/installer attaches warning labels to all mains isolating switches
located remotely from the area where the UPS is situated, in order to inform
service personnel that the circuit is connected to a UPS.
- an external isolating device is installed.
• Avoid exposing the UPS to contact with water or any liquids generally. Do not
insert foreign objects into the cabinet.
• The product you have selected, given the specified conditions of use, capacity
and performance limits, is designed exclusively for commercial and industrial
operation. Using the product in critical applications could require compliance
with statutory regulations and standards, specific local bylaws, or adaptation
to SOCOMEC recommendations. For this type of use it is always advisable
to contact SOCOMEC beforehand for confirmation regarding the capacity of
products to meet required levels of safety, performance and reliability. Critical
applications include, in particular, life support systems, medical applications,
commercial transport, nuclear facilities or any other systems where failure of the
product might on occasion cause serious damage to persons or property.

WARNING!
This is a product for commercial and industrial applications in an industrial
environment – installation restrictions or additional measures may be needed to
prevent interference.

CAUTION IF DAMAGED
NON-SPILLABLE BATTERIES

Torn, crushed or damaged packaging which exposes the contents should be

set aside in an isolated area and inspected by a qualified person. If the package
cannot be shipped the contents must be promptly collected, segregated, and
either the sender or recipient contacted.

•S  ince the UPS power cord functions as an isolating device, ensure ready
access to the mains power socket where the UPS is connected, and/or the rear
panel of the UPS, so the unit can be easily unplugged.
• The UPS generates a leakage current of approximately 3 mA. To guarantee the
maximum leakage current of 3.5 mA, ensure the leakage current generated
by the load is no greater than 0.5 mA. Should the leakage current from the
load exceed this limit, instruct a skilled engineer to install an industrial type
connection (to IEC 309 standard) between the UPS and the a.c. mains supply,
sized to handle a current compatible with the rating of the appliance.

10 EN ITYS 1-3 kVA - 551430A - SOCOMEC

 •T
 he battery supplied with the system contains small amounts of toxic materials.
To avoid accidents, the directives listed below must be observed:
- Servicing of batteries should be performed or supervised by personnel
knowledgeable about batteries and the required precautions.
- When replacing batteries, replace with the same type and number of
batteries or battery packs. Instructions shall carry sufficient information to
enable the replacement of the battery with a suitable recommended type.
- CAUTION! – Do not dispose of batteries in a fire. The batteries may explode.
Dispose of used batteries according to the instructions.
- Never force, break or attempt to open the batteries. These batteries are
sealed, maintenance-free components containing substances that are
harmful to health and a source of environmental pollution. If liquid can be
seen leaking from the battery, or a white powdery residue is noticeable, do
not switch the UPS on.
- Replaced batteries must be disposed of at authorised waste disposal
centres. It is very dangerous to touch any part of the batteries as there is no
insulation between the batteries and the mains power source.

CAUTION!
• A battery can present a risk of electrical shock and high short circuit current.
The following precautions should be observed when working on batteries:
- Remove watches, rings, or other metal objects.
- Use tools with insulated handles.
- Wear rubber gloves and boots.
- Do not lay tools or metal parts on top of batteries.
- Disconnect any charging sources prior to connecting or disconnecting
battery terminals.
- Check if the battery has been inadvertently grounded. If inadvertently
grounded, remove the source from the ground. Contact with any part of
a grounded battery can result in electrical shock. The likelihood of such
shock can be reduced if such grounds are removed during installation and
maintenance.
- Do not open or mutilate batteries. Released electrolyte is harmful to the skin
and eyes. It may be toxic.
- Failed batteries can reach temperatures that exceed the burn thresholds for
touchable.

ITYS 1-3 kVA - 551430A - SOCOMEC EN 11

Product safety

• UPS enclosure IP rating IP20.

• CAUTION - To reduce the risk of fire, the unit connects only to a circuit
provided with branch circuit overcurrent protection for: 20A rating,
for Tower 3KS models, Type C.

The upstream circuit breaker for Normal AC/Bypass AC must be easily accessible.
• For PERMANENTLY CONNECTED EQUIPMENT, a readily accessible
disconnect device should be placed externally to the equipment
• For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the
equipment and should be easily accessible
• Check that the indications on the rating plate correspond to your AC powered
system and to the actual electrical consumption of all the equipment to be
connected to the system.
• Never install the system near liquids or in an excessively damp environment.
• Never allow a foreign body to penetrate the system.
• Never block the ventilation grates of the system.
• Never expose the system to direct sunlight or source of heat.
• If the system must be stored prior to installation, storage must be in a dry place.
• The admissible storage temperature range is -25°C to +55°C without batteries,
0°C to +40°C with batteries.
• This UPS can be used in TN/IT/TT power systems.

12 EN ITYS 1-3 kVA - 551430A - SOCOMEC

Special precautions

•T  he unit is heavy: wear safety shoes and preferably use a vacuum lifter for
handling operations.
• All handling operations will require at least two people (unpacking, lifting,
installation in a rack system).
• Before and after the installation, if the UPS remains de-energised for a long
period, the UPS must be energised for a period of 24 hours, at least once every
6 months (for a normal storage temperature under 25°C). This charges the
battery, thus avoiding possible irreversible damage.
• During the replacement of the Battery Module, it is imperative to use the same
type and number of elements as the original Battery Module provided with the
UPS to maintain an identical level of performance and safety.

Note: this is a category C2 UPS product. In a residential environment,

this product may cause radio interference, in which case the user may be
required to take additional measures.

ITYS 1-3 kVA - 551430A - SOCOMEC EN 13

2. INTRODUCTION
Thank you for selecting ITY3 UPS to protect your electrical equipment.
We recommend that you take the time to read this manual to take full advantage of
the many features of the UPS.
Before installing your UPS, please read the booklet presenting the safety
instructions. Then follow the indications in this manual.

2.1. Product features

The UPS protects your sensitive electronic equipment from the most common
power problems, including power failures, power sags, power surges, brownouts,
line noise, high voltage spikes, frequency variations, switching transients, and
harmonic distortion.

Special characteristics:
• Double converter with pure sine waveform output.
• Full digital control.
• Higher power density, and output PF = 1.
• Wider input voltage range: 110Vac~300Vac.
• High efficiency: 93% for 2K/3k, 89% for 1k.
• Input THDI<5%.
• Higher charger current for long backup mode: 8A, adjustable from 2A to 8A via
the LCD display.
• EBM quantity auto detection.
• Communication ports: RPO, Dry in, Dry out, intelligent slot, USB, RS232.
• Dot-matrix LCD, in multi-languages.
• ECO Mode.
• Battery-free start.

14 EN ITYS 1-3 kVA - 551430A - SOCOMEC

2.2. Environmental protection

Products are developed according to an eco-design approach.

Substances
This product does not contain CFCs, HCFCs or asbestos.

Packing
To improve waste treatment and facilitate recycling, separate the various packing
components.
• The cardboard we use comprises over 50% of recycled cardboard.
• Sacks and bags are made of polyethylene.
• Packing materials are recyclable.
Follow all local regulations for the disposal of packing materials.
Product
The product is mainly made up of recyclable materials.
Dismantling and disassembly must take place in compliance with all local
regulations concerning waste. At the end of its service life, the product must be
transported to recycling centers, re-use and treatment facilities for waste electrical
and electronic equipment (WEEE).
Battery
The product contains lead-acid batteries that must be processed according to
applicable local regulations concerning batteries.
The battery may be removed to comply with regulations and in view of correct
disposal.

ITYS 1-3 kVA - 551430A - SOCOMEC EN 15

2.3. Recycling

Contact your local recycling or hazardous waste centre for information on

proper disposal of the used equipment.

Do not dispose of the batteries in a fire. This may cause battery explosion. The
batteries must be correctly disposed of according to local regulations.

Do not open or destroy the batteries. Escaping electrolyte can cause injury
to the skin and eyes. It may be toxic.

Do not dispose of batteries in the trash.

This product contains sealed lead acid batteries and must be disposed
of correctly as explained in this manual. For more information, contact
your local recycling centres, re-use and treatment facilities.

The crossed-out wheeled bin symbol indicates that waste electrical

and electronic equipment should not be discarded together with
unseparated household waste but must be collected separately. The
product should be handed in for recycling in accordance with the local
environmental regulations for waste disposal.
By separating waste electrical and electronic equipment, you will help
reduce the volume of waste sent for incineration or land-fills and minimise
any potential negative impact on human health and environment.

16 EN ITYS 1-3 kVA - 551430A - SOCOMEC

China RoHS
产品中有害物质的名称及含量
Name and content of hazardous substances in products
有害物质
HAZARDOUS SUBSTANCE
部件名称 六价铬 多溴联苯 多溴二苯醚
COMPONENT 铅 (Pb) 汞 (Hg) 镉 (Cd) (Cr (VI)) (PBB) (PBDE)
NAME LEAD MERCURY CADMIUM HEXAVALENT POLYBROMINATED POLYBROMINATED
(Pb) (Hg) (Cd) CHROMIUM BIPHENYLS DIPHENYL ETHERS
(Cr (VI)) (PBB) (PBDE)
电池类
BATTERY      
印刷电路组件
PCBA      
电源线插座端子
WIRE TERMINAL      
箱体五金类
HARDWARE      
开关/断路器类
SWITCH,      
BREAKER, ETC.

本表格依据 SJ/T 11364 的规定编制。

：表 示该有害物质在该部件所有均质材料中的含量均在GB/T 26572规定的限量要求
以下。
：表 示该有害物质至少在该部件的某一均质材料中的含量超出GB/T 26572规定的限
量要求。
环保使用期限的免责条款：环保使用期限规定的具体期限仅为符合中华人民共和国的相应
的法律规定，并非代表我司向客户提供保证或负有任何义务。环保使用期限中假定客户按
照操作手册在正常情况下使用本产品。对于本产品中配备的某些组合件（例如，装有电池
的组合件）的环保使用期限，可能低于本产品的环保使用期限。
This table was drawn up according to the provisions of SJ/T 11364.
: The content of these hazardous substances in all homogeneous materials of
these components is below the limit required by the directive GB/T 26572.
: The content of these hazardous substances in certain homogeneous materials of
these components is higher than the limit required by the directive GB/T 26572.
Environmental Protection Use Period (EPUP) Disclaimer: The number provided
as the EPUP is provided solely to comply with applicable laws of the People’s
Republic of China. It does not create any warranties or liabilities on behalf of our
company to customers. The EPUP assumes that the product will be used under
normal conditions in accordance with the operating manual. Certain assemblies
inside this product (for example, assemblies that contain a battery) may have an
EPUP which is lower than the EPUP on this product.
ITYS 1-3 kVA - 551430A - SOCOMEC EN 17
3. PRODUCT OVERVIEW

3.1. Weight and dimensions

H H

D D
W W

UPS:

MODEL NAME DESCRIPTION NET WEIGHT (kg) DIMENSIONS (mm) D x W x H

ITY3-TW010B Tower 1K 14.4

404 x 145 x 224
ITY3-TW010LB Tower 1KS 8

ITY3-TW020B Tower 2K 26

ITY3-TW020LB Tower 2KS 11

428 x 192 x 322
ITY3-TW030B Tower 3K 26

ITY3-TW030LB Tower 3KS 11

External battery (EBM):

MODEL NAME DESCRIPTION NET WEIGHT (kg) DIMENSIONS (mm) D x W x H

ITY3-EX010HB Tower 36V EBM 11

404 x 145 x 224
ITY3-EX010B Tower 36V EBM 17

ITY3-EX030HB Tower 72V EBM 23

428 x 192 x 322
ITY3-EX030B Tower 72V EBM 39

Note: the weights in this table are for reference only, please see the
labels on the carton for details.

18 EN ITYS 1-3 kVA - 551430A - SOCOMEC

3.2. Rear panels

• IEC

2K/2KS

6
5

2 3
1K/1KS
1 4

2 5
7

4 6
3

8
8

3K 3KS

6 6
5 5

1 1

2 3 2 3

4 4

7
7

8 8

ITYS 1-3 kVA - 551430A - SOCOMEC EN 19

 • AU
2K/2KS/3K 3KS

6 6
5 5

1 1

2 3 2 3
1K/1KS
1 4 4

2 5
3
4 6

7 7
7

8 8
8

• EBM
72V

36V

6 6 2

1. USB 5. Slot card box

2. EBM auto detection (RJ45) 6. EBM Connector
3. RPO/Dry in/Dry out 7. Output Socket/Terminal
4. RS232 8. Input Socket/Terminal

20 EN ITYS 1-3 kVA - 551430A - SOCOMEC

3.3. LCD panel

The UPS has a five-button graphical LCD. It provides useful information about the
UPS itself, load status, events, measurements and settings.

LED bar

LCD

ESC Buttons

Exit Up Down Enter On / Off button

The following table shows the LED bar status and description:
LED BAR COLOR GENERAL MEANING

Off Load not supplied on standby/off etc.

Green Load protected by inverter

Green/off Load supplied and UPS self-tested. (for example, when battery test is in progress)

Green/Yellow Load supplied and preventive alarm present

Yellow Load supplied with warning

Yellow/Off Maintain request/in progress

Yellow/Red Load supplied, but no longer protected

Red Load not supplied due to alarm

Red/Off Load not supplied, but the output will stop in a few minutes

Yellow/Red/
No communication
green

ITYS 1-3 kVA - 551430A - SOCOMEC EN 21

 The following table shows the Buttons status and description:

BUTTONS FUNCTION DESCRIPTION

The Unit can be powered on by pressing the button for more

Power on than 100 milliseconds and less than 1 second, without utility
input and battery connected

Turn on Press the button more than 1 second to turn on the UPS

Turn off Press the button more than 3 seoconds to turn off the UPS

ESC Scroll up Press to scroll up the menu option

Scroll down Press to scroll down the menu option

Enter menu Select/Confirm the current selection

Press to exit present menu to main menu or the higher-level

Exit the present menu
menu without changing the setting
ESC Press the button to mute the buzzer temporarily; once a new
Mute buzzer
warning or fault is active, the buzzer will be activated again

The following table shows the buzzer status and description:

THE BUZZER GENERAL MEANING

1 beep/ 2 minutes Load supplied on bypass

1 beep/ 4 seconds Load supplied on battery

1 beep/ 1 second Alarming

1 beep/ 0.5 seconds Overload warning

Continuous beeping A fault has occurred

22 EN ITYS 1-3 kVA - 551430A - SOCOMEC

3.4. LCD description

The LCD backlight automatically dims after 10 minutes of inactivity. Press any
button to restore the screen.

A H

G
C

D E F

AREA DESCRIPTION DESCRIPTION

On mnt. BP, Im. STOP, On battery, Battery test, On Inverter,

A UPS status
Eco mode, On bypass, Standby, OFF
On: Bypass input ok
B Bypass input
Off: Bypass input NOT ok
On: Main input ok
C Main input
Off: Main input NOT ok
On: Battery ok
Symbol Off: No battery
Flashing: Battery alarm
Battery open
D Battery status Status Battery discharging
Battery charging

Capacity 1 vertical line for 5%

% value for charging, backup time for discharging
On: on inverter or on bypass
E Output
Off: no output
8 steps for 0%-100% load
F Load status
Top bar flashing: UPS is overloaded
On: general alarm
G Alarm icon
Off: no alarm

Eco mode
H Mode icon Standby mode
No icon, normal mode

ITYS 1-3 kVA - 551430A - SOCOMEC EN 23

3.5. Display functions

MAIN MENU SUBMENU DISPLAY INFORMATION OR MENU FUNCTION

UPS MODE UPS mode, date/time, battery status and current alarms
HISTORY Displays the events and faults stored
[Load] W VA A P%, [Input/Output] V Hz,
MEASUREMENTS
[Battery] % min V Ah, [DC Bus] V, [Ambient temperature] °C
Go to Bypass Transfers the UPS on Bypass mode
Start battery test Starts a manual battery test
COMMANDS Reset fault state Clear active fault
Reset history Clear events and faults
Restore factory set Restore to default factory settings
PARAMETERS Refer to chapter 3.6 User settings
SERVICE [Product name], [Serial number], [firmware version]

24 EN ITYS 1-3 kVA - 551430A - SOCOMEC

3.6. User settings

The following table displays the options that can be changed by the user.

SUBMENU AVAILABLE SETTINGS DEFAULT SETTINGS

English, Italiano, Français, Deutsch, Español,
Language English
Português, Svenska, Русский, Polski, 简体中文
Audible alarm [enabled], [disabled] enabled
[230V]
Output voltage [200V], [208V], [220V], [230V], [240V]
[240V] for AU
In normal mode: [autosensing]
Output frequency autosensing
In converter mode: [50Hz], [60Hz]
High efficiency mode [disabled], [enabled] disabled
Cold start: [disabled], [enabled] enabled
Start/Restart Auto restart: [disabled], [enabled] enabled
Start on bypass: [disabled], [enabled] disabled
Site wiring fault [enabled], [disabled] disabled
Overload pre-alarm [50%~105%] 105%
[Auto detection], Auto detection
External battery
[Manual Ah: 7~144Ah] 0 Ah
Charger current [2A], [4A], [6A], [8A] for long backup model 4A
Dry in Signal [Disabled], [Remote on], [Remote off], [Forced bypass] disabled
[load powered], [on bat], [Low bat], [bat open],
Dry out Signal bypass
[bypass], [ups ok]
Ambient temperature alarm [enabled], [disabled] enabled
Battery remaining time [enabled], [disabled] enabled
Standard: disabled
Backup time limit [enabled: 30min.~999min.], [disabled]
ES: enabled 60 min.
Date / Time dd/mm/yyyy hh:mm 01/01/2020 00:00
LCD contrast 0 - 100% 50%

Note: if the UPS is used in IT neutral systems, the site wiring fault
function should be disabled.

ITYS 1-3 kVA - 551430A - SOCOMEC EN 25

4. COMMUNICATION

4.1. RS232 and USB

1. Communication cable to the serial or USB port on the computer.
2. Connect the other end of the communication cable to the RS232 or USB
communication port on the UPS.

4.2. UPS remote control functions

• Remote Power Off (RPO)
When RPO is activated, the UPS will cut off output immediately, and continues to
alarm.

RPO COMMENTS

Connector type 1mm2 / 16 AWG Maximum wires

External breaker specification 60 V DC/30 V AC 20 mA max

• Dry in
The Dry in function can be configured (see Settings > Dry in)

DRY IN COMMENTS

Connector type 1mm2 / 16 AWG Maximum wires

External breaker specification 60 V DC/30 V AC 20 mA max

RPO RPO

Dry Out

Dry IN Dry IN

26 EN ITYS 1-3 kVA - 551430A - SOCOMEC

 • Dry out
The Dry out is a relay out and the dry out function can be configured (see Settings >
Dry out)

DRY OUT COMMENTS

Connector type 1mm2 / 16 AWG Maximum wires

Inner Relay specification 24Vdc/1A

UPS User

normal
open

Relay

4.3. WEB/SNMP CARD (Option)

With this card installed, the UPS can be connected directly to a LAN (RJ45
ethernet) and controlled remotely from a WEB browser using TCP/IP protocol.
Reference should be made to the relevant literature for a full description of
functionality.

ITYS 1-3 kVA - 551430A - SOCOMEC EN 27

5. INSTALLATION

5.1. Inspecting the equipment

If any part of the equipment has been damaged during shipment, keep the
shipping cartons and packing materials for the carrier or place of purchase
and file a claim for shipping damage.

5.2. Checking the accessory kit

• UPS

1 3

5
7
6

1. UPS 6. E BM cable for long backup

2. Input cable (except for 3KS model) models (only for "S" model)
3. Output cable (only for IEC models) 7. English manual, safety instruc-
4. RS232 cable tions and multilingual safety label
5. USB cable guide

28 EN ITYS 1-3 kVA - 551430A - SOCOMEC

 • EBM

1 3

1. EBM
2. EBM cable
3. Safety instructions

5.3. Installing the unit

Always keep 200 mm of free space behind the UPS rear panel.

Check that the indications on the name plate located on the top cover
of the UPS complies with the AC-power source and the true electrical
consumption of the total load.

1. C onnect the UPS input socket to

the AC-power source using the
cable of the protected equipment.
2. Connect the loads to the UPS
using the cables.

Note: the UPS charges the battery as soon as it is connected to the AC-
power source, even if the ON/OFF button is not pressed.

ITYS 1-3 kVA - 551430A - SOCOMEC EN 29

Once the UPS is connected to the AC-power source, 8 hours of charging are
required before the battery can supply the rated backup time.

• Input terminal and output terminal connection:

5.3.1. Required cable cross-sections

TOWER 3KS RECOMMENDED / MAX SECTION AND TORQUE REQUIRED

Input Phase, neutral and Earthing Rec: 2.5 mm2 / Max: 4 mm2 (3 Kgf - cm)

Output Phase, neutral and Earthing Rec: 4 mm2 / Max: 10 mm2 (8 Kgf - cm)

Note: for Tower 3KS the output cable should be less than 3m. When the
cables are connected to terminal block, the inner copper wire must not
be exposed to avoid the risk of electric shock.

5.3.2. Recommended upstream protection

UPS MODEL UPSTREAM CIRCUIT BREAKER

Tower 3KS C curve-20A

2-pole circuit breaker

N
To UPS Normal Input source
and / or Bypass AC source

G N L

30 EN ITYS 1-3 kVA - 551430A - SOCOMEC

5.4. Connecting the EBM(s)

A small amount of arcing may occur when connecting an EBM to the UPS. This is
normal and will not harm personnel.
Up to 4 EBMs can be connected to the UPS.

5.4.1. Connecting to standard EBM

• 1K

• 2K/3K

ITYS 1-3 kVA - 551430A - SOCOMEC EN 31

5.4.2. Connecting to other EBM

Caution! : R
 equires SERVICE PERSONNEL to install the EBM when using
the EBM cable shown below.

32 EN ITYS 1-3 kVA - 551430A - SOCOMEC

6. OPERATION

6.1. Starting the UPS using mains power

1 2 3

ESC ESC ESC

Plugged in power cord 3 sec

UPS in Normal mode

6.2. Starting the UPS using battery power

Before using this feature, the UPS must have been powered by mains
power with output enabled at least once.

Battery start can be disabled. Refer to page 25 “3.6. User settings - Cold start”.

1 2 3

ESC ESC ESC

1 sec 3 sec UPS in Battery mode

ITYS 1-3 kVA - 551430A - SOCOMEC EN 33

6.3. UPS shutdown

1 2 3

ESC ESC ESC

Disconnect input cable,

4 sec UPS Shutting off

6.4. Operating mode

Line mode Battery mode Bypass mode

ECO mode Standby mode UPS OFF

34 EN ITYS 1-3 kVA - 551430A - SOCOMEC

7. UPS MAINTENANCE

7.1. Equipment care

For the best preventive maintenance, keep the area around the equipment clean
and dust free. If the atmosphere is very dusty, clean the outside of the system with
a vacuum cleaner.
For full battery life, keep the equipment at an ambient temperature of 25°C (77°F).

Note: the batteries are rated for a 3-5 year service life. The length of
service life varies, depending on the frequency of usage and ambient
temperature. Batteries used beyond expected service life will often have
severely reduced runtimes. Replace batteries at least every 4 years to
keep units running at peak efficiency.

7.2. Transporting the UPS

Note: please transport the UPS only in the original packaging. If the UPS
requires any type of transportation, check that the UPS is disconnected
and turned off.

7.3. Storing the equipment

If you store the equipment for a long period, recharge the battery every 6 months
by connecting the UPS to the mains power supply. It is recommended that the
batteries are charged 48 hours after long-term storage.
If the batteries have not been charged over a six-month period, do not use them.
Contact your service representative.

ITYS 1-3 kVA - 551430A - SOCOMEC EN 35

 8. TROUBLESHOOTING

8.1. Typical alarms and faults

To check the UPS mode and History log:

1. Press any button on the front panel display to activate the menu options.
ESC 2. Press on the menu of “History log”.
3. Scroll through the listed events and faults.
The following table describes typical conditions.

PROBLEM DISPLAYED POSSIBLE CAUSE ACTION

A mains power failure has The UPS is powering the equipment with
Battery mode occurred, and the UPS is in battery power. Prepare your equipment for
Battery mode. shutdown.
The UPS is in Battery mode and This warning is approximate, and the actual
Battery low
the battery is running low. time to shutdown may vary significantly.
Check that all batteries are properly
No battery The batteries are disconnected.
connected.
The battery test has failed due to
Check that all batteries are properly
bad or disconnected batteries,
connected. Start a new battery test: if the
Battery fault or the battery minimum voltage
condition persists, contact your service
is reached in Optimize Battery
representative.
Management cycling mode.
The UPS does not Apply mains power for 48 hours to charge
The batteries need charging or
provide the expected the batteries. If the condition persists, contact
service.
backup time. your service representative.
An overload or a fault has Equipment is powered but not protected
occurred, or a command has by the UPS. Check for one of the following
Bypass mode
been received and the UPS is in alarms: over-temperature, overload or forced
Bypass mode. bypass from dry in signal.
Power requirements exceed the Remove some of the equipment from the
Power overload UPS capacity (greater than 105% UPS. The alarm resets when the condition
of nominal). becomes inactive.
The UPS internal temperature
is too high. At the warning level, Clear vents and remove any heat sources.
Over-temperature
the UPS generates the alarm but Ensure the airflow around the UPS is not
warning
remains in the current operating restricted.
state.
The input source is not connected
Check the input connections.
correctly.
The UPS does not start The Remote Power Off (RPO)
If the UPS Status menu displays the "Remote
switch is active or the RPO
Power Off" notice, deactivate the RPO input.
connector is missing.
Emergency power off RPO is active Check the RPO connector status
Fan fault Fan abnormal Check if the fan is running normally

36 EN ITYS 1-3 kVA - 551430A - SOCOMEC

 PROBLEM DISPLAYED POSSIBLE CAUSE ACTION
Site Fault detection disabled by default. It
Phase and neutral conductor at can still be enabled / disabled from the LCD
Input bad wiring
input of UPS system are reversed settings menu.
Reconnect all input wires.
Over-temperature is too high, UPS Check the ventilation of the UPS and check
Over-temperature fault
goes to bypass or stopped. the ambient temperature.
Check the output of UPS and loads, make
Output short circuit Output short circuit occurred sure the short circuit is removed before
turning on again.

ITYS 1-3 kVA - 551430A - SOCOMEC EN 37

9. SPECIFICATIONS

9.1. UPS block diagram

Bypass

Input AC/DC DC/AC Output

filter Boost Inverter filter

DC/DC

Charger Battery

9.2. UPS specifications

Output short-circuit current (RMS) and protect time (the time within the UPS is able
to sustain the short circuit current):

BYPASS MODE NORMAL MODE/BATTERY MODE

MODEL SHORT-CIRCUIT SHORT-CIRCUIT
PROTECT TIME PROTECT TIME
CURRENT (RMS) CURRENT (RMS)

1K/1KS 550A 2.8ms 20A 100ms

2K/2KS 698.6A 7ms 35.6A 100ms

3K/3KS 698.6A 7ms 54A 100ms

38 EN ITYS 1-3 kVA - 551430A - SOCOMEC

 ITY3- ITY3- ITY3- ITY3- ITY3- ITY3-
MODEL NAME
TW010B TW010LB TW020B TW020LB TW030B TW030LB
Power rating VA/Watt 1000VA/1000W 2000VA/2000W 3000VA/3000W
Line mode 89% 93%
Efficiency
ECO mode 96% 97%
Voltage range 160-300V 100% load, 110-160V derating to 50% load linearly
Full range: 40Hz-70Hz (1)
Input Frequency range
Normal mode: 45Hz-55Hz for 50Hz, 54Hz-66Hz for 60Hz (1)
performance
PF >0.99
THDI <5%
Rated voltage 200/208/220/230/240 VAC (derating 10% at 208V, derating 20% at 200V)
PF PF = 1
Voltage accuracy ±1%
THDv <1% linear load; <5% nonlinear load
Transfer time
0ms@ line <-> battery; 4ms @ line <-> bypass; 10ms @ ECO <->Inverter
(Typical)
Output Crest ratio 3:1
performance 100%<load≤105% continuous.
Overload 105%< load ≤125% for 5 minutes
(Line mode) 125<load≤150% for 30 seconds.
>150% for 500ms.
100%<load≤105% continuous.
Overload 105%< load ≤125% for 2 minutes
(Battery mode) 125<load≤150% for 10 seconds.
>150% for 500ms.
8 x IEC C13 8 x IEC C13
Output Socket (IEC) 4 x IEC C13 8 x IEC C13 1x IEC C19 1x Terminal
connection
Socket (Tower AU) 2 x AU 4 x AU + 1 x IEC C19
Voltage 36VDC 36VDC 72VDC 72VDC 72VDC 72VDC
Battery
Capacity (AH) 7Ah - 9Ah - 9Ah -
Maximum EBM quantity 4
Charging method Optimize battery management
Charger Charging current 1.5A 8A 1.5A 8A 1.5A 8A
Recharging time 3h to 90% NA 3h to 90% NA 3h to 90% NA
Other mode CVCF Derating to 60%
Dimensions
Physical 145*404*224 192*428*322
(W*D*H) MM
performance
IP protection level IP20
Operating 0-45°C, 40-45°C load derating to 80%
temperature and Max battery charger current 4A
Environment Relative humidity 0-95%
Altitude 0~3000m (derating 1 % every up 100m @1000~3000m)
Acoustic noise <45dB at front 1m <50dB at front 1m
Certification EN IEC 62040-1 / EN IEC 62040-2 (C2 category) / AS 62040-1 / AS 62040-2
Performance EN IEC 62040-3
Manufacture ISO 9001:2015 / ISO 14001:2015
(1) In free running mode and in converter mode, UPS needs to be de-rated to 60% capacity (rated output power and maximum
charging current).

ITYS 1-3 kVA - 551430A - SOCOMEC EN 39

MAIN OFFICE, CONTACT:
SOCOMEC SAS
1-4 RUE DE WESTHOUSE
67235 BENFELD, FRANCE

www.socomec.com

551430A