Scribd Logo
Upload

Welcome to Scribd!

  • 11 views

    Mahek Shaikh Resume N

    Uploaded by

    dishamalhotra.meet
    Mahek Shaikh is a digital marketing executive based in India with over 2 years of experience in customer service roles at Amazon and Concentrix. She has expertise in digital marketing skills including SEO, social media marketing, content marketing, email marketing, Google Analytics, and more. Mahek conducted an SEO project for two websites that improved their search engine performance and visibility through on-page optimization, keyword implementation, link building, and analytics monitoring.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Mahek Shaikh Resume N

    Uploaded by

    dishamalhotra.meet
    11 views2 pages
    Mahek Shaikh is a digital marketing executive based in India with over 2 years of experience in customer service roles at Amazon and Concentrix. She has expertise in digital marketing skills including SEO, social media marketing, content marketing, email marketing, Google Analytics, and more. Mahek conducted an SEO project for two websites that improved their search engine performance and visibility through on-page optimization, keyword implementation, link building, and analytics monitoring.

    Original Title

    Mahek Shaikh Resume n

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Mahek Shaikh is a digital marketing executive based in India with over 2 years of experience in customer service roles at Amazon and Concentrix. She has expertise in digital marketing skills including SEO, social media marketing, content marketing, email marketing, Google Analytics, and more. Mahek conducted an SEO project for two websites that improved their search engine performance and visibility through on-page optimization, keyword implementation, link building, and analytics monitoring.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    11 views2 pages

    Mahek Shaikh Resume N

    Uploaded by

    dishamalhotra.meet
    Mahek Shaikh is a digital marketing executive based in India with over 2 years of experience in customer service roles at Amazon and Concentrix. She has expertise in digital marketing skills including SEO, social media marketing, content marketing, email marketing, Google Analytics, and more. Mahek conducted an SEO project for two websites that improved their search engine performance and visibility through on-page optimization, keyword implementation, link building, and analytics monitoring.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Mahek Shaikh

    DIGITAL MARKETING EXECUTIVE +91 7058973196

    [email protected]

    India, Pune
    PROFESSIONAL SUMMARY

    Digital Marketing Fresher with a solid foundation in key principles and strategies.
    LINKS
    Proficient in social media, search engines, and email marketing, I excel in creating
    compelling content and executing targeted online campaigns. My adaptability and
    mahek-shaikh-108884212
    eagerness to learn position me to leverage emerging trends in the dynamic field of
    digital marketing. With a keen eye for detail and a passion for driving results, I am ready
    to contribute to innovative marketing initiatives and enhance the digital presence of
    any organization.

    EXPERIENCE

    February 2022 - Now


    Customer service associate
    Amazon / India, Pune

    I worked as a customer service associate at Amazon India for two years. In this role,
    I was responsible for providing excellent customer service and problem-solving,
    while managing customer inquiries through phone, email, and chat services. My
    responsibilities incl

    • Providing accurate information and solutions to customers

    • Troubleshooting customer issues

    • Creating reports regarding customer feedback and satisfaction

    • Monitoring customer service metrics to ensure quality of service

    • Training new team members on product information and customer service poli-
    cies

    • Treating customers with empathy and handles frustrated customers.

    June 2021 - December 2021


    Customer Service Associate
    Concentrix / India, Mah, Pune

    Worked as a Customer Service Associate at Concentrix India for 6 months, providing


    customer support and problem resolution to clients. Responsibilities included:

    • Answering incoming calls in a timely manner

    • Resolving customer inquiries and complaints

    • Managing customer accounts

    • Maintaining records of customer interactions

    • Identifying and escalating issues to appropriate departments

    • Providing feedback on customer service trends

    • Improving customer experience through surveys and feedback

    E D U C AT I O N
    2020 - 2023
    B.com in marketing
    Abeda Inamdar Senior College, Pune-01 / India, Pune

    SKILLS

    Customer Service Expert Time Management Expert

    Multi-tasking Expert Data Analysis Expert

    Communication Expert Problem Solving Expert

    SEO Expert Content marketing Expert

    Social media marketing Expert Digital advertising Expert

    Email marketing Expert Google Analytics Expert

    Web design Expert PPC Expert

    Copywriting Expert

    COURSES

    2023
    Advanced Digital Marketing.
    Training Institute Pune

    2023
    Fundamentals of Digital Marketing
    Google

    CUSTOM

    -
    Projects

    Conducted a thorough SEO project forwww.optimizedinfotech.com and


    https://traininginstitutepune.in/digital-marketing-classes-pune.

    • Implemented strategic on-page optimization to enhance website performance.

    • Executed targeted keyword implementation to improve search engine rankings.

    • Successfully applied effective link-building strategies for improved online visibil-


    ity.

    • Conducted comprehensive keyword research to optimize content for search en-


    gines.

    • Monitored website analytics closely to track and enhance search engine perfor-
    mance.

    • Achieved tangible results in the form of increased organic search visibility for the
    Training Institute Pune's digital marketing classes page.

    You might also like