RESUMÉ 2022 - Joanne Irizarry Zapata
RESUMÉ 2022 - Joanne Irizarry Zapata
RESUMÉ 2022 - Joanne Irizarry Zapata
EDUCATION EXPERIENCE
Master Degree in Human QSR CHAMPS, LLC. / El Meson Sandwiches
Resources
Interamerican University of PR Human Resources Specialist 07/2019- Present Day
San German Campus • Offer support to 18 restaurants of the El Meson Sandwiches chain
• Recruit and hire administrative, managerial, and regular employees
Bachelor Degree in Social • Coordinate and participate in job fairs
Sciences • Handle employee work issues including sexual harassment,
UPR - Mayaguez Campus domestic violence, and workplace violence
• Ensuring the company is in compliance with OSHA
CERTIFICATION • Follow up operations on performance evaluations
• Manage the years of service program
Master Degree in Human Administrative Assistant 11/2017- 06/2019
Resources • Provided administrative assistance to the manager of the HR
Interamerican University of PR
department and work team.
San German Campus
• Attended department or administrative meetings, preparing
SKILLS & ABILITIES memos, and follow up on pending issues.
• Managed recognition programs for all corporations.
• Offered presentations to new employees.
• Ability to attend and manage
matters with strict • Supported in hiring employees and managers.
confidentiality and discretion • Prepared the documentation required for the process of hiring
• Good interpersonal regular employees, managers, and administrative personnel.
relationships • Prepared documentation required for the promotion processes.
• Flexibility to adapt to changes • Managed in time the preparation and sending of documents for
• Excellent speaker with the managers who approve the training program and the trial period.
ability to develop Human Resources Officer 02/2015- 11/2017
presentations
• Ability to analyze and • Approved and registered license applications: vacations, illness, jury
understand procedures and duty, maternity, funeral, among others.
policies • Created and keep updated the profile of employees in the Great
• Ability to achieve short- and
Plains, Kronos, Novatime, and Pixel Point programs.
long-term objectives on the
stipulated date • Made and designed reports: metrics of rotation (turnover),
vacations (balances), “headcount”, among others.
• Completed statistical reports from the labor department and other
SEMINARS
agencies.
• Keep up to date on labor • Performed income and corroborations and employment
legislation, taking between 3 to certifications of active and inactive personnel.
5 seminars annually