RESUMÉ 2022 - Joanne Irizarry Zapata

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JOANNE IRIZARRY ZAPATA

Energetic, helpful, committed and hardworking human resources professional, with


knowledge and experience in various aspects of this field. Able to use my initiative,
motivation and work as part of a team, to achieve the objectives of the company.

EDUCATION EXPERIENCE
Master Degree in Human QSR CHAMPS, LLC. / El Meson Sandwiches
Resources
Interamerican University of PR Human Resources Specialist 07/2019- Present Day
San German Campus • Offer support to 18 restaurants of the El Meson Sandwiches chain
• Recruit and hire administrative, managerial, and regular employees
Bachelor Degree in Social • Coordinate and participate in job fairs
Sciences • Handle employee work issues including sexual harassment,
UPR - Mayaguez Campus domestic violence, and workplace violence
• Ensuring the company is in compliance with OSHA
CERTIFICATION • Follow up operations on performance evaluations
• Manage the years of service program
Master Degree in Human Administrative Assistant 11/2017- 06/2019
Resources • Provided administrative assistance to the manager of the HR
Interamerican University of PR
department and work team.
San German Campus
• Attended department or administrative meetings, preparing
SKILLS & ABILITIES memos, and follow up on pending issues.
• Managed recognition programs for all corporations.
• Offered presentations to new employees.
• Ability to attend and manage
matters with strict • Supported in hiring employees and managers.
confidentiality and discretion • Prepared the documentation required for the process of hiring
• Good interpersonal regular employees, managers, and administrative personnel.
relationships • Prepared documentation required for the promotion processes.
• Flexibility to adapt to changes • Managed in time the preparation and sending of documents for
• Excellent speaker with the managers who approve the training program and the trial period.
ability to develop Human Resources Officer 02/2015- 11/2017
presentations
• Ability to analyze and • Approved and registered license applications: vacations, illness, jury
understand procedures and duty, maternity, funeral, among others.
policies • Created and keep updated the profile of employees in the Great
• Ability to achieve short- and
Plains, Kronos, Novatime, and Pixel Point programs.
long-term objectives on the
stipulated date • Made and designed reports: metrics of rotation (turnover),
vacations (balances), “headcount”, among others.
• Completed statistical reports from the labor department and other
SEMINARS
agencies.
• Keep up to date on labor • Performed income and corroborations and employment
legislation, taking between 3 to certifications of active and inactive personnel.
5 seminars annually

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