Digital Fluency (Answer Key) - 18-24

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Multiple Choice question on Communication Module (Module -3)

1. Word communication is derived from Latin word


A) Communicate
B) Communicare
C) Compute
D) Computer
Answer B
2. Types of words used for verbal communication?
A) Acronyms
B) Simple
C) Technical
D) Jargons
Answer B
3. Which of the following shows a positive facial expression?
A) Frowning while concentrating
B) Maintaining eye contact
C) Smiling continuously
D) Rolling up your eyes
Answer B
4. __________ is a communication between small groups of individuals, typically in
a face-to-face setting
a. Inter-personal communication
b. Intra Personal communication
c. Mass communication
d. None of these
Answer A
5. Which of the following is not a component of effective communication?
a. Source
b. Message
c. Channel
d. Time
Answer D
6. ________ is the way in which a message or messages travel between source and
receiver
a. Source
b. Message
c. Channel
d. Receive
Answer C

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7. The abilities to communicate properly are:
A) read
B) write
C) speak
D) all of these
Answer D
8. Which method is good for taking leave in the office.
A) Website
B) Posters
C) e-mail
D) business meetings
Answer C
9. The word Commūnicāre means ______ in Latin.
A) to deliver
B) to share
C) to present
D) to sacrifice
Answer B
10. To understand the message properly the receiver need to ____________ the
message properly.
A) transmit
B) throw
C) listen
D) ignore
Answer C
11. What is the final step in the communication cycle?
A) Encoding
B) Decoding
C) Feedback
D) Receiving
Answer C
12. The process in which the receiver interprets and understands the message is called
A) Decoding
B) Encoding
C) Feedback
D) None of these
Answer A
13. Which of the following is an example of oral communication?
A) Newspapers
B) Letters
C) Phone call
D) e-mail
Answer C

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14. “Two girls talking over a phone” – is an example of....
A) interpesonal communication
B) written communication
C) small group communication
D) public communication
Answer A
15. Pointing finger to something is an example of.....
A Expressions
B) Gestures
C) Body Language
D) Para Language
Answer B
16. The response to a sender’s message is called as _________
a. Transmission
b. Message
c. Channel
d. Feedback
Answer D
17. Communication is a non-stop_______
a. Programme
b. Plan
c. Process
d. Play
Answer C
18. Which of the following listens or understands the message?
a. Receiver
b. Channel
c. Sender
d. None of the above
Answer A
19. An effective speaker is the one who is __________
a. speaking appropriately whilst maintaining eye contact with the audience.
b. using varied vocabulary.
c. using varied articulate speech to suit the need of the audience.
d. All of the above
Answer D
20. __________ is the ‘sharing’ of information between two or more individuals or within
a group to reach a common understanding.
a. Common
b. Communication
c. Writing
d. Reading
Answer B
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21. One can improve communication skill
A Pausing when required
B Asking Open-ended questions
a. Answer A only
b. Answer B only
c. Both A and B
d. Neither A nor B
Answer C
22. Choose the right order of steps to communicate effectively
a. Aim, Message, Channel, audience, Story, Review
b. audience, Aim, Message, Story, Channel, Review
c. Aim, Audience, Message, Channel, story, Review
d. Audience, Message, Aim, Story, Review, Channel
Answer C
23. How not to speak So That People Want to Listen
a. Gossip
b. Complaining
c. Negatively
d. All of these
Answer D
24. Choose the Correct abbreviation for HAIL in communication
a. Honesty Authenticity Integrity Love
b. Honesty, Authority Integrity Love
c. Harmony, Authenticity, Integrity, Love
d. Hearty, Appreciative, Indigenous, Limit
Answer A
25. There are 6 steps that can be used for strategic communication. Five of them are Aim,
Review, Message, Story and Audience. Which is the sixth step?
a. Paths
b. Channels
c. Ways
d. Feedback
Answer B
26. When you’re listening to others, pay as much attention to them as you can. Which
of the following should you notice about the speaker? A. Their words. B. Quirks in their
body language
a. Only A
b. Only B
c. Both A and B
d. None
Answer C
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27. Which non-verbal aspect makes the most impact in verbal face-to-face
communication?
a. Eye Contact
b. Professional Attire
c. Communication Venue
d. Language
Answer A
28. A communication _______is anything that comes in the way of receiving and
understanding messages that one sends to another to convey his ideas, thoughts, or any other
kind of information
a. Skill b. Barrier
c. Channel d.None
Answer B
29. Which of the following are barriers of effective communication?
a. Disengagement
b. Lack of focus and attention
c. Cultural Difference
d. All of these
Answer D
30. Speech problem, impaired eyesight, or any physical illness are the example of
which communication barrier
a. Lack of Knowledge
b. Being Judgmental
c. Differences in perception
d. Physical disability
Answer D
31. Poor lighting is an example of _________
a. Physical barrier of communication
b. Physiological barrier
c. Technical Jargon
d. none of these
Answer A
32. Information Overload is a ___________ of communication
a. Barrier
b. Substitute
c. Exception
d. none of these
Answer A

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33. __________ arise when two individuals in an organisation belong to different
religion, states or countries.
a. Physical Barriers
b. Cultural Barriers
c. Perceptional barriers
d. Emotional barriers
Answer B
34. To overcome and prevent communication challenge at work one can
a. Maintain eye contact
b. Request and provide feedback
c. Focus on what the other person is saying
d. All of these
Answer D

35. Which of the following can be called a ‘perceptual’ barrier to communication?


a. Negative feeling
b. Cultural norms
c. Pre-made assumptions
d. none of the above
Answer C
36. _________ barrier include using of jargon, abbreviations and unfamiliar
expression
a. Language barrier
b. Perception barrier
c. Cultural Barriers
d. Emotional barrier
Answer A
37. _____________ is the person who notices and decodes and attaches some
meaning to a message.
a. Driver
b. Sender
c. Source
d. Receiver
Answer D
38 Your dress code is an example of _____________
a. Oral communication
b. Written communication
c. Non-verbal communication
d. Spoken
Answer C
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39. At each stage in the process of communication, there is a possibility of
interference which may hinder the process. Such interference is known as ___.
a. sender
b. receiver
c. barrier
d. none of them
Answer C
40. We use ___ and ___ in addition to words when we speak.
a. words and gestures
b. gestures and body language
c. body language and posture
d. posture and eye gazing
Answer B

41. ___ refers to pitch, loudness, duration, intonation and, tempo.


a. touches
b. prosody
c. gestures
d. haptics
Answer B
42. Communication through ___ and ___ is called verbal communication
a. written material and gestures
b. gestures and spoken words
c. spoken words and written material
d. body language and gestures
Answer C

PART-B

One Marks Questions

1. What is AI? Mention any two Applications.


2. Give any two examples for AI.
3. What do you mean by the term Robotics?
4. List any two Application of AI in Online Shopping Sites.
5. What is Machine learning?
6. List the Machine Learning Methods.
7. What is Deep learning?
8. What is Neural Network?
9. List Machine learning metods.
10. List any four Use Cases of AI in Manufacturing.
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