M2011 SiteSentinel Nano Configuration Guide
M2011 SiteSentinel Nano Configuration Guide
M2011 SiteSentinel Nano Configuration Guide
3
Issue Date: 11/03/2017
Supersedes: 11/6/2015
NOTE: Before you use this guide, make sure you have the latest revision. Check the revision
level of this document against the most current revision found at
http://www.opwglobal.com/opw-fms/tech-support/manuals-how-to-videos. Download the
latest revision if necessary.
Copyright Information
Copyright © 2019 Delaware Capital Formation, Inc. All Rights Reserved. DOVER, the DOVER logo are
registered trademarks of Delaware Capital Formation, Inc., a wholly-owned subsidiary of Dover Corporation.
Table of Contents
Links to Instructional Video 6
Direct Connection with a Crossover Cable 7
Section 1 Get Started 10
1.1 Login Procedure 11
1.2 Cold Start Procedure 13
1.3 Barrier Calibration 14
1.4 Auto Detect System Devices 17
1.5 Address Book Entries 20
Section 2 Site Summary 22
2.1 Site Information 23
2.2 Product Reference Table 24
2.3 Installed Options 25
2.4 Firmware 26
2.5 Cold Start 28
2.6 Backup and Restore 29
2.6.1 Create a Backup 29
2.6.2 Restore 29
2.6.3 Store backup.txt files to a Personal Computer 30
Section 3 Preferences 32
3.1 Address Book 33
3.1.1 Add and Edit Contacts 33
3.1.2 Contact Information 34
3.2 Port Settings 35
3.3 System Preferences 37
3.4 User Preferences 39
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3.5 Warnings 41
3.6 Email and SMS 43
3.6.1 Setup Email Service 43
3.7 Networking 45
3.8 Change Password 47
3.9 FTP Server Setup 48
Section 4 Site Setup Menu 50
4.1 Device List 51
4.1.1 Auto Detect Tab 51
4.1.2 ProGauge Serial Numbers Tab 53
4.2 Tank Configuration 54
4.3 Sensor Configuration 59
4.4 Tank Thresholds 61
4.5 Tank Strapping Table 64
4.5.1 Export Tank Chart/Tank Strapping Table 65
4.6 Tank Correction Table 67
4.6.1 Alarms/Events 70
4.6.2 Alarm Actions 70
Section 5 Reconciliation 72
5.1 Auto Calibration 73
5.2 Hose Mapping 77
5.3 Thresholds 79
Section 6 Reports 81
6.1 Print Reports 82
6.2 Current Inventory 83
6.3 Delivery History 85
6.4 Events in Progress 86
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If you have a smartphone with a QR code scanner, you can scan the QR code to be taken directly to the
YouTube video. If you are viewing this manual on a laptop, tablet or pc, click the QR image to open the link.
The Introduction section of the video will show you how to setup and view the configuration screens on a
laptop.
The QR codes and links that accompany various sections in this manual will take you directly to the portion of
the video that is related to the manual topic.
NOTE: The QR codes and web links in this manual are set to start the video at the
appropriate spot for the topic where it is introduced. The video will continue to play till the end.
You have the option to manually stop the video at the end of the topic or continue playing.
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This section covers how to connect directly to the console using a standard RJ45 crossover cable.
Connect an RJ45 crossover cable from your laptop ethernet port to the ethernet port on the bottom panel of
the console.
Navigate to C o n tr o l Pa n e l > Al l C o n tr o l Pa n e l Ite ms > N e tw o r k a n d Sh a r i n g C e n te r on your
laptop.
4. Select to highlight Internet Protocol version 4 (IPv4) on the list in the pop-up.
5. Click Properties.
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6. Set the IP address. The unit comes shipped from the factory with the IP address 192.168.1.111. Your
laptop must be set one number higher or one number lower to connect to the Nano with a crossover
cable.
a. Click the button next to Use the following IP address.
7. Click OK .
Your laptop is now set up to communicate directly with your SiteSentinel® Nano®. Enter the IP address into
your browser to connect.
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IMPORTANT: Make sure to remove the protective tab on the battery before you start the
configuration procedure of the Nano. If this tab is not removed you will lose configuration if the
system power is lost.
This section will detail the initial steps in getting your SiteSentinel® Nano® controller set up:
l "Login Procedure" on the next page
l "Cold Start Procedure" on page 13
l "Barrier Calibration" on page 14
l "Auto Detect System Devices" on page 17
l "Address Book Entries" on page 20
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Before you can log in to your Nano tank-gauge controller you will need to get the IP address for remote
access of the controller from your site's IT Administrator.
Login Procedure
3. Enter the default User Name (user) and Password (pass) into the pop-up prompt screen.
Home Menu
After you log in to your Nano tank-gauge controller you will see the default Home Page. The Home Menu will
show on the left side of the user interface.
Home Menu
Click on a Home Menu item to open a sub-menu. Each of the sub-menu items will take you to screens that
show options to setup, maintain and update the system. This manual will give step-by-step instructions with a
screen image to illustrate the procedure.
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A Cold Start will reset the configuration settings of the Nano to its factory-installed defaults.
Cold Start
3. Click the Cold Start button to clear all data and restore the system to factory-installed settings. Wait for
the Cold Start process to complete before continuing.
4. Click the Restart button to restart the system. This will not change any user settings.
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The Barrier Diagnostics screen displays status information for the four (4) I.S. Barrier positions. For more
information on the Barrier Diagnostics screen see "Barrier Diagnostics" on page 96.
After the initial Cold Start of the system, the Barrier must be calibrated before you program devices attached
to the barrier. The Potentiometer reading will show the Barrier's calibration factor. The factory default is 27
but after the barrier is calibrated it should show an approximate value between the mid-60s and lower 70s.
3. Unplug the terminal block connector where the devices are connected to the Barrier.
4. Turn the power back on.
Auto Detect
Auto Detect will show the number of devices connected to each of the internal barrier positions. Devices that
are connected during startup will be detected automatically.
1. Click Site Setup.
2. Click Serial Numbers (menu selection). There are two tabs at the top of the page, the Auto Detect tab
for OPW probes, sensors and modules and the ProGauge Probe Serial Numbers tab. The Auto Detect
tab will show by default. See Probe Serial Numbers for information on the configuration of ProGauge
probes.
3. Click the Auto Detect button at the bottom of the screen.
4. Two (2) panels will come into view on the Auto Detect screen. The devices at each I.S. Barrier position
will be shown in the Top Panel. The Bottom Panel will be empty at this time.
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5. Detected Output Module: This icon will come into view to show that an OM4 is connected to the
system (if applicable).
6. Position Number: This number identifies a selected I.S. Barrier position. The zero (0) in the screen
above shows that no I.S. Barrier position has been selected.
c. Configured devices will show a green checkmark next to the word “Configured.” See "Sensor
Configuration" on page 59 for information on configuring sensors.
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1 .5 Ad d re s s Bo o k En trie s
Pr e fe r e n ce s > Ad d r e ss Bo o k
The Address Book stores all contact information used by the tank-gauge system. Address Book entries are
used to reference Email, Fax and SMS notifications.
1. Click Preferences.
4. Click Apply to add the address entry. When the system is updated the Address Book Entries screen
will come into view.
5. To add a new contact, click the Add button. The Contact Information screen will open and new
contacts can be added. See Steps 3 and 4 above.
6. To edit an existing contact’s information, click on the icon next to the name (when you hover the mouse
pointer over the icon, the icon color will change). The Contact Information screen will open and the
contact can be edited. See Steps 3 and 4 above.
NOTE: Address Book contacts will be used when sending reports and notifications from the
browser interface. Address Book contacts will be used when sending reports from the console.
Please refer to the M2012 Nano Operator’s Guide for instructions on using the touchscreen
interface.
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Site Information
The Site Information screen displays general information about a site. The Site Name, Site ID, Address
and Phone are used in the headers for generated reports.
The Product Reference Table allows the user to add, edit and delete the products that are in use at the
site. All products in the system will be displayed in numerical order based on their Product ID.
1. Click Site Summary.
3. Enter the Products in use at the site. Up to 16 products can be listed. Products can be added, edited
and deleted directly in the fields on this screen.
4. Click Apply.
NOTE: Products must be set up in the system prior to configuring any tanks/probes.
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Installed Options
The Installed Options screen displays the options that were installed when the tank-gauge controller was
purchased.
1. Click Site Summary.
3. Features checked in the Installed column are enabled. Unchecked options were not purchased as
part of the system package. These can be purchased separately and added by upgrading the Option
File (.ssr), described in the following section. Contact OPW Customer Service at Tel: 708 485-4200
for more information.
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2.4 Firmware
Si te Su mma r y > F i r mw a r e
Firmware
This section describes the procedure for upgrading the Firmware.
1. Click Site Summary.
2. Click Firmware.
3. Click the Browse button and select the upgrade files from the location where they are stored. The files
that can be upgraded include:
n Firmware.zip (main application software)
n HTML.zip (for remote browser UI upgrades)
n Nano_DBUpgrade.sql (for database upgrades)
n Option File XXXXXXX.ssr (the Xs identify the SD card serial number of the SiteSentinel®
Nano® controller).
4. When the file has been selected it will show in the file bar at the bottom of the Firmware window.
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5. Click the Upload button. This will transfer the file from its current location to the internal SD card
(Secure Digital memory card).
NOTE: The .zip folders will automatically un-zip and the files will be moved to the correct file
location(s).
6. When the transfer is complete, the upper pane of the Firmware screen will show the details of the file
transferred.
7. Click the Upgrade button. When the upgrade is complete, the system will restart.
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Cold Start will reset the configuration settings of the SiteSentinel® Nano® to the factory-
installed defaults.
During initial setup, if the tank-gauge controller was cold-started as in Section 1, Getting
Started, it is not necessary to cold-start the controller again.
Cold Start
3. Click the Cold Start button to clear all data and restore the system to factory-installed settings. Wait for
Cold Start to complete before you continue.
4. Click the Restart button to restart the system. This will not change any user settings.
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3. Click the Backup button. The Backup file will be created in the SD card with the filename, backup.txt
(the SD card is provided with the controller PC board).
2.6.2 Restore
The files that were backed-up on the SD card can be put back into the controller main board using the
Restore feature. This is necessary when the current configuration is lost for any reason.
1. Be sure the SD card is in its correct location on the board.
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SD Card Location
2. Click the Restore button. The tank-gauge system will search for the backup.txt file that was created
during the Backup procedure and set the tank-gauge system back to the last saved configuration.
NOTE: The Restore feature will be disabled when Lock Site Configuration has been selected
on the User Preferences screen. See Section 9, Lock Site for information.
<Restore>true</Restore>
</Memory command>
3. Restart the tank-gauge system. The tank-gauge system restores the configuration at start-up.
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Section 3 Preferences
The Preferences Menu shows links to get access to options to setup, maintain and update the items below:
l "Address Book" on the next page
l "Port Settings" on page 35
l "System Preferences" on page 37
l "User Preferences" on page 39
l "Warnings" on page 41
l "Email and SMS" on page 43
l "Networking" on page 45
l "Change Password" on page 47
l "FTP Server Setup" on page 48
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Address Book
This screen will come into view every time the Address Book is opened after the first contacts have been put
in.
1. Click Preferences.
3. To add a new contact, click the Add button. The Contact Information screen will open and new
contacts can be added. See Step 5.
4. To edit an existing contact’s information, click on the icon next to the name (when you hover the mouse
pointer over the icon, the icon color will change). The Contact Information screen will open. See
Step 5.
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Contact Information
NOTE: Contacts will be used when sending reports from the controller. Please refer to the
M2012 Nano Operator’s Guide for instructions on using the touchscreen interface.
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The Communications screen provides options to connect communication ports to modules by choosing
the service(s) to be linked to specific ports on the system. Some services can be linked to multiple ports, and
be linked with other services on the same port. Each service is independently configured and linked to each
port on the system.
1. Click Preferences.
4. Select the port you wish to link under Available Communication Devices.
5. Click Map.
6. Select Protocol and other connection specific details on the pop-up Mapping Configuration screen.
Check with your site IT administrator for these details.
7. Click Apply.
Repeat Steps 1-7 to map additional services to ports.
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Links Defined
After a service is mapped to a port, its icon will be shown with a green checkmark next to the word
“configured” on the Communications screen.
To see the links of a mapped service:
8. Click the icon of the service you want to see. The icon will change color to orange on a black
background. The icons of connected communication devices will also change color and show a green
checkmark with the word “configured.”
9. Click View to see the parameters of the linked service and its connected communications device(s). A
Links Defined pop-up will come into view that shows the configured parameters.
10. To disconnect a configured port connection, click the Disconnect button at the bottom of the screen.
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System Preferences
1. Click Preferences.
a. Buzzer Duration: How long the internal buzzer will sound when in an alarm condition.
b. Internal Outputs: Select from the two (2) internal relay checkboxes (Turn Off Position only at
the end of event).
c. Output Module (if applicable): The Nano console can support up to four (4) OM4 Output
Modules with four relays each for a total of sixteen external relays. Select from the four (4)
relay checkboxes (Turn Off Position only at the end of event) for an installed OM4 module
(shown on the screen as OM1-4).
NOTE: Any or all of the Internal and OM4 outputs can be used. If checked, the relay will only
change state when the alarm ends.
a. Standard (where the relay is not energized when in the normal condition).
b. Closed Under Power (where the relay is energized in the normal condition).
User Preferences
The User Preferences apply to the user that is currently logged into the tank-gauge system. To set up the
signed-in User’s Preferences:
1. Click Preferences.
3. Select a Language Choice from the drop-down. This will set the language for the console’s
touchscreen GUI (Graphical User Interface).
4. Select the System Units (US or Metric) from the drop-down. When Metric is selected, options will
come into view to select a unit of measure, either centimeters or millimeters.
5. Select a Date Format (MMDDYYYY or DDMMYYYY) from the drop-down.
7. Probes Type: Select the applicable radio button for the type of probes that are in operation at the site.
9. Lock Site Configuration: The Weight and Measurement (see "Installed Options" on page 25)
feature lets the user lock the site to prevent any modifications once it has been configured. When the
site is locked, all tank related parameters that affect calculation or reconciliation processes will be
“grayed out” on the screens and cannot be changed.
IMPORTANT: Do not activate this feature until all tank parameters have been configured.
See "Lock Site" on page 101 for instructions on using this feature.
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3.5 Warnings
Pr e fe r e n ce s > W a r n i n g s
Warning Preferences
1. To set up Warning Alarms and Alarm Notifications:
2. Click Preferences.
3. Click the Warnings button to enter the preferences for system events and alarm settings.
a. Printer Failure: Creates an alarm condition when a print job fails to print due to printer
failure.
b. Power Failure: Creates an alarm condition when power for the console is shut off.
c. Site Open/Close: Creates an alarm action after the user clicks the Open or Close button on
the home screen.
d. Internal Input Contact #1/#2: Creates an alarm condition when the input is seen on
contacts.
e. End of Day: Creates an alarm condition at the end of the day.
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f. ACR Comm. Fail: Creates an alarm condition when communications are lost to the auto-
reconciliation module.
5. Identify an Alarm Action for each Alarm by selecting the desired check boxes.
6. Identify the way that the Alarm Notification is to be sent (i.e., Email or SMS. Select from the
recipients in the popup).
7. Identify whether an Alarm Notification will be sent through the OM4 relays (select from the specified
relay positions in the popup).
8. Click Apply.
NOTE: Repeat steps 1-8 for each alarm condition you want to include. When all settings are
applied, click the Apply button to save the settings for the entire table.
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Email Setup
3. Enter SMTP Server address and the number of the communication Port where it is connected.
8. Click Apply.
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SMS Setup
1. Click Preferences.
3. Enter Gateway Address: This is the address of the site’s SMS service provider.
5. Enter Password.
7. Click Apply.
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3.7 Networking
Pr e fe r e n ce s > N e tw o r ki n g
Networking
The Networking screen allows the user to select either a Static connection or a DHCP (Dynamic Host
Configuration Protocol) connection and configure the incoming connection parameters for the tank-gauge
system’s Ethernet access.
1. Click Preferences.
2. Click Networking.
To set the Static connection type (speak with your site’s IT Administrator to get the correct codes):
3. Click the Static radio button and enter the information for:
a. IP Address: This is a user-defined IP address and will use the same IP address each time
the tank- gauge system is connected to the network. This is the preferred connection type
since the system will always have the same IP address when connecting to the network.
b. Network Mask (used to modify how local IP numbers are interpreted locally).
c. Gateway (if applicable): The IP address of the router to which your PC network is connected.
NOTE: Email cannot be sent from the Nano console without the correct Gateway and DMS.
DHCP connection:
4. If the DHCP connection type is selected, the default information provided by the server will be used.
The IP address of the tank-gauge system could change each time it is connected to the network.
5. Click Apply to save the network connection parameters.
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Change Password
To change the password for the remote browser:
1. Click Preferences.
2. Enter the Server IP Address. This is the destination where data files from the console will be shared.
3. Enter the Server Port Number where the console and server will communicate.
7. Push the Connect button to connect the Nano to the FTP Server. The Nano will automatically "push"
tank information (Quantity, Temperature, Water Height, Product Height) as a .csv file (see the
illustration below).
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Tank Information
NOTE: It is possible to have OPW probes and sensors with ProGauge probes connected to a
Nano. The OPW probes and sensors will have serial numbers and barrier positions auto-
detected. The ProGauge probes must have their serial numbers entered into the configuration
manually. ProGauge probes are connected to the Nano through their MagDirect barrier to the
Nano RS485 connection. See the M2010 Nano Installation Guide for installation instructions.
Auto Detect
There are two tabs at the top of the page, the Auto Detect tab for OPW probes, sensors and modules and the
ProGauge Probe Serial Numbers tab. The Auto Detect tab will show by default. See Probe Serial Numbers
for information on the configuration of ProGauge probes.
NOTE: During initial setup, if the devices were Auto-detected as in "Get Started" on page 10,
it is not necessary to Auto-detect devices again.
Auto Detect will show the number of devices connected to each of the internal barrier positions. Devices that
are connected during startup will be detected automatically.
1. Click Site Setup.
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2. Click Device List (menu selection). The Auto Detect tab will show by default.
5. Detected Output Module: This icon will come into view to show that an OM4 is connected to the
system (if applicable).
6. Position Number: This number identifies a selected I.S. Barrier position. The zero (0) in the screen
above shows that no I.S. Barrier position has been selected.
7. Click the device icon at a Channel (I.S. Barrier position) to get information for all devices connected at
that position. The icon color will change to orange on a black background. The Position Number will
change to show the selected Channel (I.S. Barrier position) number. Information for each connected
device at that position will come into view in the Bottom Panel.
8. Probe information includes:
a. Serial Number: The serial number for each probe is located under the probe icon.
b. Water Float: A green checkmark identifies the available float options for the probe. A red
“X” identifies options not used on that probe. In the example above, the green checkmark
next to Std identifies a Standard Water Float. The red “X” next to AEF (Aqueous Ethanol
Float) and Density Sensor shows that the probe does not have those options installed
(300LWD is an upcoming feature that is not yet supported).
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c. Configured devices will show a green checkmark next to the word “Configured.” See
Section 4.2 Tank Configuration for information on configuring probes.
9. Sensor information that shows includes:
a. Serial Number: The serial number for each sensor shows under the sensor icon.
b. Part Number and Application Type: The part number of the sensor shows next to the
sensor icon with the application type. The four (4) sensor applications include: Site, Tank,
Dispenser and Sump.
c. Configured devices will show a green checkmark next to the word “Configured.” See
Section 4.3 Sensor Configuration for information on configuring sensors.
11. Click Device List (menu selection). The Auto Detect tab will show by default.
Tank Configuration
3. Configure New Tank: This box should only be checked when you are configuring a new tank. Leave
this box unchecked if you are updating an existing tank configuration.
4. Select a Tank Number: A numerical value identifying the tank for reports (when setting up new tanks,
make sure that the tanks are configured so that Tank 1 is set up with Tank ID 1, Tank 2 with Tank ID 2,
etc.).
5. Select Serial Number: The serial number of a detected OPW probe, or a manually entered
ProGauge probe.
6. Enter a Tank Name: Alphanumeric entry used to identify the tank in reports.
7. Select a Manifolded Group (if applicable): Select the manifold group related with the tank.
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8. Select a Product Name: Product Type in the tank (see Section 2.2, Product Reference Table).
NOTE: “Grayed out” selections can indicate that Lock Site Configuration has been selected
on the User Preferences screen. See Section 9, Lock Site for information on this feature.
9. Select Tank Shape: The tank-gauge system supports these tank shapes:
a. Rectangular (typical rectangular shaped tank)
b. Cyl-Flat Ends (typical cylindrical steel tank)
c. Cyl-Round Ends (typical cylindrical fiberglass)
d. Cyl-Dished (typical cylindrical flat/round hybrid)
e. Vertical (typical vertical or “straight” tank)
10. Enter Dished End Radius (where applicable). Enter the radius of the cylindrical ends of a
cylindrical tank. Refer to the manufacturer’s specification for dish-end radius value.
11. Select Tank Color: The identification color of the tank as it will show on the tank-gauge controller.
12. Enter Tank Diameter: The majority of tanks have a nominal diameter (height for vertical tanks) listed
in the manufacturer’s specifications. The actual size of a tank can be different from its supplied
specification by several inches. Carefully measure the inside of each tank to be sure that the system
data is accurate.
13. Enter Capacity: The tank volume is found from the nominal volume supplied by the manufacturer or
through a measured fill.
14. Enter Safe Working Capacity: Automatically calculated to 95% of the tank’s capacity and usually
used as an overfill level. (Ullage = Safe Working Capacity – Product Volume).
15. Enter Product Offset: A numerical value calculated and added to the probe product offset to
electronically “center” the probe in the tank. No compensation factor is necessary if the tank is perfectly
level or if the probe is installed at or near the center of the tank.
a. Product Offset is D x Pitch, where D = the distance of the probe from the center of the tank.
b. Pitch equals (A-B) / C, where A = product depth at the deep (lower) end of the tank, B =
product depth at the shallow (higher) end of the tank and C = the distance between A and B.
19. Enter Delivery Timer: Enter the time it takes the product to settle after a delivery. Turbulence occurs
during and following a delivery and can cause incorrect readings. Enter a time from 0 (disabled) to 59
minutes. After this time, normal probe monitoring continues.
20. Enter TEC : Tank Expansion Coefficient. This value is used to calculate the product density (Russia
only).
21. Always Show Net Volume: The tank probe uses up to five (5) Resistance Temperature Detectors
(RTD) (depending on the probe) to calculate the temperature-compensated volume. The controllers
will only use the RTD(s) that are below the current product level to calculate the average temperature.
When “Yes” is selected, net-corrected volume will show when the product level drops below the lowest
RTD on the probe.
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22. Enter Product Density/API: The tank-gauge system uses the Density/API number to calculate the
product’s expansion coefficient factor. Density/API can usually be obtained from the product distributor
(it is often printed on the delivery ticket). The tank-gauge system will accept API numbers between 0
and 85, or density values 645 Kg/m3 to 1,075 Kg/m3 (LPG 350-637 kg/m3). The tank-gauge system will
automatically determine whether an entry is an API number or a density value by the range in which it
falls.
The ranges below are allowed and are calculated by the Nano internally:
350-637 Kg/m3 (LPG) (Kg/m3 ÷ 1000 = entered value)
654-1075 Kg/m3 (other fuels) (Kg/m3 ÷ 1000 = entered value) 2.0-85 API = entered value
EXAMPLE:
If you want to enter 845 (diesel standard density) Kg/m3 then you would enter 0.845
(845 ÷ 1000 = 0.845). If you want to enter 750 (gasoline) Kg/m3 then 0.750 needs to
be entered (750 ÷ 1000 = 0.750).
23. Enter (Product Density/API Reference) Temperature: For standardized API or Density, the value for
a product must be calculated at a reference temperature. For API numbers, the reference temperature
is usually 60°F (16°C). For density, the reference temperature is 59°F (15°C) or 68°F (20°C). If the
density API is measured using a hydrometer, the current product temperature must also be found.
24. ACR Configuration: Select whether the tank will be used with ACR or as a standard tank.
NOTE: ACR is used only when the auto-calibration and reconciliation module is in use. This
must be purchased as an option. See "Installed Options" on page 25 for more information.
25. Enter Unstable Delivery Timer: Enter the time it takes the product to settle after a delivery.
Turbulence occurs during and following a delivery and may cause erroneous readings. Enter a time
from 0 (disable) to 59 minutes. After this time, normal probe monitoring resumes.
26. Select Vapor RecoverySystem (where applicable): The type of vapor recovery system in place.
Select from the dropdown:
a. No Vapor Recovery System, if no system is in operation.
b. Stage 1 VR: Refers to a tank configuration that returns vapors to the transport truck as new fuel
is being dropped into the underground storage tank.
c. Stage 2 VR: Refers to a site configuration that supports reclaiming vapors from the vehicle that
is being fueled at the dispenser.
d. TVS: (Total Vapor Solution™ by OPW). Vacuum is drawn from the sales nozzles via the
standard Stage 2 system and vapor passes directly to the storage tanks and is then processed
into liquid and saturated vapor to increase the stock volume.
27. Enter Evaporation Factor: Used by an ACR system exclusively when ACR tank mode is selected to
compute evaporation loss as a percentage of unit volume. For diesel products enter “0,” for unleaded
products enter “0.17.”
28. Click the DMS checkbox if a Density Measurement Sensor is in use.
29. Enter Density Factor A & B: Density factors can be found printed on the sensor.
30. Enter Density Tolerance (if applicable): This is available when a density sensor is found or a density
probe is linked. The recommended setting is 6%.
31. Fuel Type This will be used by an upcoming feature that is not yet supported.
32. Auto Absorption or Manual Calibration These will be used by an upcoming feature that is not yet
supported.
33. Select Timed Leak-Test Settings (where applicable): Automatic Test or Manual Test.
NOTE: If an Automatic Test is selected, the system will try to run the test immediately (as long
as there is no activity occurring in the configured tank). The default duration for the Automatic
Leak-Test is 2 hours. After the first Auto Leak Test is run, the test will run again after 28 days
(default configuration for Auto Leak-Test recurrence).
34. Enter Minimum Product Level TLT: The minimum percent of product permitted to do a Timed
Leak Test.
35. Click Apply to save the tank settings. Click Reset to go back to the original settings. Click Delete to
remove all of the information for the selected tank.
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Sensor Configuration
c. Sensor Serial: Select the serial number of a detected sensor from the dropdown.
n Audible Alarm: Will sound the internal buzzer when an Alarm/Event occurs. Buzzer
duration can be changed in Settings > System Preferences > System and will be global
to all audible Alarm/Events.
n Print on Event: Sends event information to a connected printer.
n Start: The tank-gauge system will print Alarm/Event when an Alarm/Event starts.
n End: The tank-gauge system will print Alarm/Event when an Alarm/Event ends.
n Internal Output Contacts:
v Internal Output Contact 1 will close when an Alarm/Event occurs.
n Email: A maximum of five (5) contacts can be emailed when an Alarm/Event occurs.
n SMS: A maximum of five (5) contacts can be notified via text message when an Alarm/Event
occurs.
n OM4: An Alarm/Event will be sent through the OM4 relays.
6. Click Apply to save the sensor configuration.
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Tank Thresholds
The Tank Thresholds screen allows the user to set the value for alarm/event conditions.
NOTE: The Units of Measure that display on this screen will be the units selected earlier in
the User Preferences screen.
2. Click Tank Threshold (the Tank Thresholds screen will be opened automatically after the first tank
has been configured).
3. Select the Tank Number. The screen will show the Tank Name, Product Name and Safe
Working Capacity that were entered in the Tank Configuration screen.
4. Enter values for each of the following limits:
a. Delivery Start Threshold: Specifies the amount of minimum product increase required to
start delivery detection. The recommended setting is 40 liters (10.6 gal).
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b. Delivery End Threshold: The quantity of gallons/liters added per minute to show the end of
the delivery. The recommended value is 5 liters (1.3 gal).
c. Standard Theft Detection: Theft Detection is in operation when the site is closed. If the level
of fuel decreases more than the value entered in this field, it will cause an alarm condition.
NOTE: To set a threshold in operation, click the box next to the threshold icon to add a check
mark.
For the product and water levels that follow, the default measurement is height in inches/centimeters. To
measure by volume, check the box next to the “V” to change the Unit of Measure to US Gallons/Liters (see
example in Figure 4-7).
These thresholds are pre-calculated based on tank size.
d. High-High Product: When the product level is more than this threshold an alarm will occur
to warn of a possible overfill condition. To set this threshold in operation, click the box next to
the icon to add a check mark. Select whether you wish the threshold to be by Height or by
Volume, then enter a value for the threshold.
e. High Product: When the product level is more than this threshold an alarm will occur to warn
of a possible overfill. To set this threshold in operation, click the box next to the icon to add a
check mark. Select whether you wish the threshold to be by Height or by Volume, then enter a
value for the threshold.
f. Low Product: When the product level drops below this threshold an alarm will occur to tell the
operator that product should be ordered. To set this threshold in operation, click the box next
to the icon to add a check mark. Select whether you wish the threshold to be by Height or by
Volume, then enter a value for the threshold.
g. Low-Low Product: When the product level drops below this threshold an alarm will occur to
warn that the product level in the tank is critically low. This threshold can be used to turn off
submersible or suction pumps to prevent damage if the pump runs dry. This threshold should
be set higher than the pickup for the submersible pump or suction pipe. To set this threshold in
operation, click the box next to the icon to add a check mark. Select whether you wish the
threshold to be by Height or by Volume, then enter a value for the threshold.
h. High-High Water: When the water level is more than this threshold an alarm will occur. This
alarm warns of a water level in the tank that has reached a critical level and must be
examined. To set this threshold in operation, click the box next to the icon to add a check
mark. Select whether you wish the threshold to be by Height or by Volume, then enter a value
for the threshold.
i. High Water: When the water level is more than this threshold an alarm will occur as a pre-
warning to a High-High condition. The default is 1.5 in (3.8 cm). To set this threshold in
operation, click the box next to the icon to add a check mark. Select whether you would like the
threshold to be by Height or by Volume, then enter a value for the threshold.
j. High Temperature: When the product temperature is more than this threshold an alarm will
occur. To set this threshold in operation, click the box next to the icon to add a check mark.
Enter a value for the threshold.
k. Low Temperature: When the product temperature drops below this threshold an alarm will
occur. To set this threshold in operation, click the box next to the icon to add a check mark.
Enter a value for the threshold.
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NOTE: High-High Water and High Water thresholds are only available when the Water Float
is set to “Enable” on the In-Tank Probe screen (see "Tank Configuration" on page 54, Step
16).
6. Push the More button to get access to the Advanced Tank Thresholds screen.
n The minimum and maximum temperatures on this screen are used to determine if the
temperature value of a thermistor is out of range. The values set in the system are by default. A
temperature from a probe that is reported out of range could indicate a faulty thermistor.
n The Tank Reference Temperature is used to calculate product net-volume, weight and
density. The default Tank Reference Temperature is 68°F/20°C (users in the UK and Russia
will set this at 59°F/15°C).
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The Tank Strapping Table and Tank Chart are used to display the volume of the tank at different product
levels based on the current Tank Configuration settings (i.e., tank shape, diameter, capacity, correction chart,
etc.).
1. Click Site Setup.
Strapping Point. The table for strapping points (tank height and volume) is called the
Strapping Table. The system will add more correction values based on calculations of data
received from the probe and pump sales (other hardware required) to make real-time
adjustments to volume.
NOTE: When the Tank Strapping Table button is selected only the Export button in the
lower panel stays active. Skip to step 7 below for instructions on exporting the Tank Strapping
Table values to a browser or spreadsheet.
5. If the Tank Chart button is selected, a Start point, Stop point and Step measurement can be entered.
The Step measurement is the (height) distance between the points shown in the tank chart. The default
value for this entry is 2.00. The lowest increment that may be entered for this value is 0.5.
6. Click Show Points to show the height-to-volume measurements throughout the tank’s height for the
selected start/stop range (a “Request successful” pop-up will come into view. Click the OK button). The
Height / Volume panel will come into view in the upper-right corner of the screen. Use the scrollbar
along the right side of the panel to see more measurement results (if the pop-up shows “Request
failed,” click OK and click the Show Points button again. If unsuccessful after several tries, notify your
site IT administrator).
NOTE: The Points Count is calculated as the difference between the Stop and Start points,
divided by the Step points (rounded up to the nearest whole number).
Export
7. To Export the Tank Chart or Tank Strapping Table results to a web-browser/spreadsheet table or
as a Text file:
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a. Select the Export Format. CSV (Comma Separated Values) can be used to export and save
the table as a .csv file. Text will export and save the table in .txt format.
b. Click the Export button.
c. The confirmation screen “Are you sure you want to export Tank Chart?” will pop up. Click OK .
d. A “Request Successful” popup will come into view. Click the OK button (if the popup shows
“Request failed,” click OK and click the Export button again. If unsuccessful after several
tries, notify your site IT administrator).
e. A .csv (comma separated values) or .txt file will be created.
NOTE: The .csv file can be exported to a web-browser or a spreadsheet and depends on
your browser settings or if you have a spreadsheet program installed on your computer. No
matter how the file is exported it will supply the same information as the Tank Chart. If
exporting the Tank Strapping Table for an ACR-enabled tank the information will be supplied
as in step 4b above. If your computer has a spreadsheet program installed such as Microsoft
Excel, you might be prompted to open or save the file to your hard drive. It can then be opened
as a spreadsheet.
If you do not have a spreadsheet program installed, the file will open in another browser window or tab. The
Height and Volume values are displayed as decimals out to six (6) places, separated by a comma (e.g.,
2.000000,22.511854).
NOTE: If your browser is set to block pop-ups, click the Options button on the pop-up bar.
Select one of the options that will allow the .csv file to open.
Allow Popups
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The Tank Correction Table allows the user to adjust the measurement-to-volume conversion based on a
tank chart. This is used if there are dents or other obstructions in the tank, or if the tank is an abnormal shape.
These values are entered as height and volume measurements for particular points throughout the tank.
Points may be added or removed at any time.
NOTE: Correction entries do not have to be put in numerical sequence; the system will
organize them automatically. A maximum of 450 correction points can be added.
3. Select a Tank Number. The Tank Name and Product Name will come into view under the Tank
selection box.
4. Enter the Height and Volume.
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5. Click the Add button. The values you entered will come into view on the table. Repeat steps 4 and 5 to
add more correction points for a tank.
6. To remove individual correction points:
a. Click on a correction point on the table to highlight it (it will change to bold numbers).
b. Click the Remove button.
7. To remove all points from the table, click the Remove All button.
8. Click Apply to save the table entries.
Import/Export Feature
The Import/Export feature allows the user to import and export the tank-correction table when setting up
tanks of the same type.
9. Select the Export Format. CSV (Comma Separated Values) can be used to export and save the table
as a .csv file. Text will export and save the table in .txt format.
10. To Export a Tank Chart, click the Export button. Select the file name and location for the tank chart
and click Apply.
11. To Import a Tank Chart, click the Import button. Select a file to import. Click Open to import the file.
Click Apply to save the table information.
NOTE: Either a .csv or .txt file can be imported. The console will accept and read both file
types.
“Grayed out” selections can mean that Lock Site Configuration has been selected on the
User Preferences screen. See Section 9, Lock Site for information on this feature.
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Alarm Actions
Site Setup > Alarm Actions
Alarm Actions
The Alarm Actions screen allows the user to select the actions taken when the alarm/event condition
occurs. Each tank is set up individually in this chart.
NOTE: If using Email or SMS, set up the options in the Address Book prior to establishing
Alarm Actions. See "Email and SMS" on page 43 for information on how to set up these
options. See "Address Book" on page 33 for information on how to set up contacts.
3. Select a Tank Number. The Tank Name and Product Name will come into view at the top of the
screen.
4. Each of the Alarms can be setup with an Alarm Action (see next step).
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5. Alarm Actions: To activate an Alarm Action for each event, select the checkbox in the appropriate
column. Click Apply to save the Alarm Actions.
4.6.1 Alarms/Events
l Product High-High: Occurs when product in the tank is equal to or exceeds what is defined as the
Product High-High Threshold.
l Product High: Occurs when product in the tank is equal to or exceeds what is defined as the Product
High Threshold.
l Product Low-Low: Occurs when product in the tank is equal to or less than what is defined as the
Product Low-Low Threshold.
l Product Low: Occurs when product in the tank is equal to or less than what is defined as the Product
Low Threshold.
l Water High-High: Occurs when water in the tank is equal to or exceeds what is defined as the Water
High-High Threshold.
l Water High: Occurs when water in the tank is equal to or exceeds what is defined as the Water High
Threshold.
l Probe Failure: Occurs when the system does not receive all or part of the probe data.
l High Temperature: Occurs when the product in the tank is equal to or greater than its defined High
Temperature Threshold.
l Low Temperature: Occurs when the product in the tank is equal to or less than its defined Low
Temperature threshold.
l Reconciliation Theft: Occurs when the product has been detected to leave the tank when the tank
gauge system is set to close.
l Fail RTD/Thermistor: Occurs when the probe temperature-sensing circuitry is not working properly
(i.e., temperature corrected product level could be off).
l Delivery Start/Finish: Occurs when a delivery is detected.
l In-Tank Leak Test Failure: Occurs when leak test has failed.
l In-Tank Test Warning: Occurs when the tank-gauge system has not been able to run a complete
leak test in the defined period.
l Email: A maximum of five (5) contacts can be emailed when an Alarm/Event occurs.
l SMS: A maximum of five (5) contacts can be notified via text message when an Alarm/Event occurs.
l OM4: An Alarm/Event will be sent through the OM4 relays.
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Section 5 Reconciliation
The Reconciliation menu shows options to set up parameters for ACR (Auto Calibration and Reconciliation,
where applicable) and set up the pumps in the tank-gauge system and link those pumps to individual tanks.
l "Auto Calibration" on the next page
l "Hose Mapping" on page 77
l "Thresholds" on page 79
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Auto Calibration
In ACR mode, tank auto calibration parameters can be set to run, restart or stop the auto calibration process.
Each tank has a range of operation and the Auto Calibration feature lets the user select the tank
calibration range. Auto Calibration makes sure that the Tank Strapping Table is as accurate as possible.
This is done by making adjustments based on fuel sales and gauge readings at selected levels in the tank.
1. Click Reconciliation.
3. Select a Tank Number. The Tank Name and Product Name will come into view.
4. The Current parameter is where the user can monitor the auto calibration procedure. The percentage
(%) is calculated as a ratio of the number of calibration cycles completed in the calibration volume
range (see Step 6) and the total necessary number of calibration cycles for this segment (see Step 7).
5. The Calibration State parameter lets the user see if auto calibration is in operation, and to Enable,
Disable or Start the auto calibration process.
a. Enable and Disable operations have no effect on the auto calibration-strapping table.
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b. The Start operation lets the user start auto calibration from the beginning (the auto
calibration- strapping table is calculating the base on tank configuration, [e.g., tank diameter,
shape and volume], and the tank correction table). The counters for completed segments are
reset to zero.
6. The Calibrate parameter specifies the entire calibration volume range in which auto calibration
strapping- table segments will be changed.
7. The Calibration Cycles parameter sets the required and maximum calibration-cycle values for each
segment.
a. The Required calibration-cycles value specifies the auto calibration status percentage (%).
When each segment within the specified auto calibration volume range is at this required
value, the auto calibration process is complete. Because not all segments in one auto
calibration cycle are changed, some segments can be changed more than the required value.
b. The Maximum calibration cycles value parameter sets the number of auto calibration cycles
in which the segments will not be changed if the auto calibration process is not complete (the
minimum is 5 and the maximum is 10).
8. The Unaccounted Variance Period parameter allows the user to specify how many hours will be
calculated during reconciliation for unaccounted variance volume.
9. Click Apply to save the Auto Calibration screen settings.
NOTE: “Grayed out” selections can mean that Lock Site Configuration has been selected
on the User Preferences screen. See Section 9, Lock Site for information on this feature.
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10. Click the Advanced button to bring up the Auto Calibration Advanced parameters screen.
11. Select a Tank Number. The Tank Name and Product Name will come into view.
12. Segments: The tank height will be divided into a number of equal segments for the auto calibration
process.
13. Define Number of Segments: Select a number from the drop-down in the range from 25 to 45.
NOTE: The tank height where one segment ends and another begins is called the
Strapping Point. The table for strapping points (tank height and volume) is called the
Strapping Table (see "Tank Strapping Table" on page 64).
NOTE: The yellow product color on the picture shows the auto calibration range, which is
specified by “From Volume” and “To Volume” during auto calibration configuration (see Step 6
above).
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Hose Mapping
In ACR mode, the hose map must be set up. The hose map displays what hoses are connected to which
tanks.
1. Click Reconciliation.
6. The Product type will come into view when the Tank is selected.
7. Enter product Offset1 (Offset that the meter is calibrated to, if applicable, on a “per hose” basis).
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9. The Product type will come into view when the Tank is selected (if applicable).
12. Click Add to link the product and tank to that hose. The Pump, Hose and Product type will come
into view on the left panel. Repeat Steps 3-12 for additional hose mapping.
13. Click Update when all necessary connections have been completed.
5.3 Thresholds
R e co n ci l i a ti o n > T h r e sh o l d s
Thresholds
1. Click Reconciliation.
2. Click Thresholds.
4. Enter a value for Test Vend: The quantity of product used in the calibration of hose meters (i.e., a product
level increased by this quantity is accepted).
5. Enter a value for Loss Warning: A warning that identifies service hourly losses.
6. Enter a value for Loss Alarm: An alarm that identifies service hourly losses.
7. Enter a value for Unaccounted: A change of product level that cannot be accounted for during
reconciliation.
8. Enter a value for Daily Unaccounted: A daily change of product level that cannot be accounted for
during reconciliation. To measure by percentage, select the By% radio button. To measure by gallons/liters,
select the By Volume radio button.
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9. Enter a value for Unexpected Sale: An alarm will occur when the tank is in a quiet mode and product loss
is sensed.
10. Click Apply to save the Reconciliation Threshold settings.
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Section 6 Reports
The Reports menu shows options to set up, see, print and send specified reports of the tank-gauge system.
Print Reports
All reports in the Reports Menu can be sent to a connected printer for print output (a report can also be
saved to your PC as a pdf file if that option is available in your browser's print dialogue).
1. Click Reports.
4. Click the Print icon in the upper-right corner of the screen. A picture of the report and a print dialogue
box will come into view.
5. Select a printer from the drop-down list in the print dialogue box (where applicable).
6. Click OK/Send/Print/Save to send the report to the selected printer or save.
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Current Inventory
The Current Inventory report shows information for each tank at the time the report is run. The report
includes Tank ID, Water volume, Gross product volume, product Density, Product Volume and product Net
Volume [product volume adjusted for temperature (reference temperature of 63°F / 15°C) and
expansion/contraction].
1. Click Reports.
3. The report includes Tank ID , Water volume, Gross product volume, product Density, Product
Volume and product Net Volume [product volume adjusted for temperature (reference temperature
of 63°F / 15°C) and expansion/contraction].
4. If there are more tanks in the system, click the blue navigation arrow in the bottom right of the screen to
go to the next page (use the right and left blue navigation arrows that come into view to scroll through
the available Inventory Report screens).
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Tank Details
7. Click the Print icon in the top right of the screen to open the print dialog if the report is to be printed or
saved. Refer to the instructions in "Print Reports" on page 82.
8. If it is not necessary to print or save the report, click the Cancel button to go back to the Inventory
Report screens.
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Delivery History
The Delivery History report shows information about the latest delivery for each tank.
1. Click Reports.
6. To print the Delivery History report, click the Print icon in the top right of the screen. Refer to the
instructions in "Print Reports" on page 82.
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Events in Progress
The Events In Progress report shows all current tank and system warnings.
1. Click Reports.
Event History
The Event History report shows the activity and current status of alarms in the system.
1. Click Reports.
6. To print the Event History report, refer to the instructions in "Print Reports" on page 82.
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Leak Test
The Leak Test report shows the latest leak test information for each tank.
1. Click Reports.
Hourly Report
The Hourly Report shows tank activities for each hour over a 24-hour period.
1. Click Reports.
Daily Report
The Daily Report shows the daily status for each tank.
1. Click Reports.
6. To print the Daily Report, refer to the instructions in "Print Reports" on page 82.
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Petroleum Report
The Petroleum Report shows the status of a selected tank over a given date range.
1. Click Reports.
Date Picker
4. Select the Start Date and End Date by clicking the white boxes. Use the pop-up Date Picker(s) to
select the date range.
a. Select the month from the month drop-down menu.
b. As an alternative, the month can be selected using the <Prev or Next> buttons.
c. Select the year (if needed) from the year drop-down menu.
d. Select a date by clicking directly on the calendar display. The pop-up will automatically close
when a date is selected.
e. Click on the Today button if at any time you want to return to the current date.
f. Click the Clear button to remove the date showing in the white box on the main display.
g. Click the Close button to close the Date Picker without making a selection.
Section 7 Diagnostics
The Diagnostics menu shows options related to system information that can be used to monitor system
performance and for troubleshooting.
l "Probe Diagnostics" on the next page
l "qLog File Screen" on page 95
l "Barrier Diagnostics" on page 96 (for systems with OPW probes
connected to the internal barrier)
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Probe Diagnostics
The Probe Diagnostics screen shows status information for each installed probe.
1. Click Diagnostics.
Log File
The Log File screen is used for troubleshooting the tank-gauge system.
1. Click Diagnostics.
4. The Log File entries will come into view on the main screen.
5. Use the Scroll Bar on the right of the screen to see more Log File results.
Barrier Diagnostics
The Barrier Diagnostics screen shows status information for the four (4) I.S. Barrier positions and is
provided as a debug feature. Tech/Customer Support could request this information when troubleshooting
the tank-gauge system.
1. Click Diagnostics.
IMPORTANT: Make sure all probes and/or sensors are disconnected before you continue to
Step 4.
4. Click Calibrate and wait for the system to self-adjust the voltage.
5. Information for these parameters will be shown:
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IMPORTANT: This procedure describes how to get access to the Syslog Files stored in the
system and is provided as a debug feature. Tech Support could request this information when
troubleshooting the tank-gauge system.
2. Push the Enter key on your keyboard. The syslog files will come into view.
3. Highlight and copy the file name you want to see.
a. Insert the mouse cursor into the file between Log\ and sys.
b. Hold down the left mouse button. Drag the mouse to the right so the cursor highlights the
whole file name. Release the left mouse button.
c. Click the right mouse button. A pop-up menu will come into view and the mouse cursor will
change to an arrow pointer. Find the word Copy and position the arrow cursor over it. Click
the left mouse button. The highlighted text will be stored on the computer’s “clipboard.”
NOTE: The Syslog file names are stored in the format “sysYYYYMMDDHHMMSS.txt” so that
all files are named with a date/time stamp.
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b. Hold down the left mouse button. Drag the mouse to the right so the cursor highlights
syslog.txt. Release the left mouse button.
c. Click the right mouse button. A pop-up menu will come into view and the mouse cursor will
change to an arrow pointer. Find the word Paste and position the arrow cursor over it. Click
the left mouse button. The stored text will come into view as part of the new file path in the
browser’s address bar.
5. Push the Enter key on your keyboard. The selected Syslog File will come into view.
The information below is stored in the Syslog Files:
l User activity on the GUI (console touchscreen) and remote browser
l Any Events that occurred in the system (e.g., Delivery, Alarms, Compliance, etc.)
l Heap Memory information
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l System restarts
l Date/Time stamps
NOTE: This file can be printed, or saved as a pdf file. Select Print from your browser's Tools
or Customize menu to bring up the Print dialogue.
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NOTE: These features are valid only when user has purchased the Weight and Measurement
option (see "Installed Options" on page 25).
1. The Lock Site button will show on the User Preferences page only when this option is enabled.
2. When this option is selected the button will be “grayed out” and cannot be selected again as the site
will be locked.
IMPORTANT: Make sure all necessary parameters have been set for all tanks in the system
before the Lock Site Configuration button is selected.
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NOTE: A certification sticker will have been placed on the SD card when the system was
certified. This sticker will be destroyed when the SD card is removed. It will then be necessary
to recertify once the system has been reconfigured.
l The user must switch off the system, remove the SD card and then boot the system. When the system
has been booted the first screen will appear with the Unlock Site and Restart options (or the controller
can be restarted normally).
l The user will select Unlock Site and Restart and re-insert the SD card.
On the next boot the site will be unlocked and the user will again be able to add/delete/modify tank related
parameters.
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2. Click Device List (menu selection). The Auto Detect tab will show by default.
NOTE: You must first set up the Tank Configuration without the Product Offset because you
must get the Product Height value from the probe to do the calculation.
l When the Tank Configuration has been set up, go to R e p o rts > C u rre n t In ve n to ry and click the
graphic of the correct Tank Number to open its Tank Details screen. Note the Product Height value.
REMINDER: The unit of measure was set up in "User Preferences" on page 39.
To show a more accurate value for Water Height in "Current Inventory" on page 83 (see R e p o r ts >
C u r r e n t In ve n to r ystep 5):
l Enter a value of 15 mm / 0.59 in. into the Lift Off field (the amount of water it takes to lift the water float
off the bottom of the tank).
l Enter a value of 5 mm / 0.20 in into the Water Offset field (added to the Lift Off to equal the 20 mm / 0.79
in. buoyancy value of the float).
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Revisions
Revision # ECO Effective Software Version Key Changes
0 624 7/29/14 Initial Release
1 696 3/3/15 W&M, Language Support
Sensor and Mixed Multi-Drop sup-
2 834 11/6/15 1.38
port
3 1187 11/03/17 Tokheim/ProGauge probe support
NOTE: It is possible that older software versions might not support all features
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Warranty
OPW Fuel Management Systems warrants that all OPW Tank Gauge and Petro Vend Fuel Control systems supplied
by OPW Fuel Management Systems to the Original Purchaser will be free from defects in material and/or
workmanship under normal use and service for a period of 12 months from the date of installation or 15 months from
the date of shipment from OPW. Additionally, OPW Fuel Management Systems warrants that all upgrades and
replacement parts (new and remanufactured) supplied by OPW Fuel Management Systems will be free from defects in
material and workmanship under normal use and serviced for a period of 90 days from the date of installation or for the
remainder of the system’s original warranty, whichever is greater, as set forth in the first sentence of this statement.
The foregoing warranties will not extend to goods subjected to misuse, neglect, accident, or improper installation or
maintenance or which have been altered or repaired by anyone other than OPW Fuel Management Systems or its
authorized representative. The buyer’s acceptance of delivery of the goods constitutes acceptance of the foregoing
warranties and remedies, and all conditions and limitations thereof.
If a claim is made within the warranted time period that any equipment and/or remanufactured part is defective in
material or workmanship under normal use and service, such equipment and/or remanufactured part shall be returned
to OPW Fuel Management Systems, freight prepaid. If such equipment or remanufactured part is found by OPW Fuel
Management Systems in its sole judgment to be defective in material or workmanship under normal use and service,
OPW Fuel Management Systems shall, at its sole option, repair or replace such equipment and/or remanufactured part
(excluding, in all instances, fuses, ink cartridges, batteries, other consumable items, etc.) OPW Fuel Management
Systems shall not be held responsible for data loss or retrieval on returned products.
The warranties, as set forth above, are made expressly in lieu of all other warranties, either expressed or implied
(including, without limitation, warranties of merchantability and fitness for any particular purpose and of all other
obligations or liabilities on OPW Fuel Management Systems’ part.) Further, OPW Fuel Management Systems neither
assumes, nor authorizes any other person to assume for it, any other liability in connection with the sale of the
systems, or any new/replacement part that has been subject to any damage from any act of nature or any force
majeure. Any terms proposed by the Original Purchaser either orally or in writing are expressly rejected. The terms
and conditions expressed in this document may only be changed upon the express written consent of OPW Fuel
Management Systems.
The term “Original Purchaser” as used in these warranties shall be deemed to mean the authorized OPW Fuel
Management Systems’ distributor to which the system or any new/replacement part was originally sold. These
warranties may be assigned by the original purchaser to any of its customers who purchase any OPW Fuel
Management Systems’ systems or new/replacement parts. This document shall be governed by and construed in
accordance with the law of the State of Illinois. OPW Fuel Management Systems and Original Purchaser agree that
any legal action or proceeding under or with respect to this document may ONLY be brought in the courts of the State of
Illinois, or the United States District Court having jurisdiction in the City of Hodgkins, Illinois. Original Purchaser
expressly consents to personal jurisdiction in any of the above-mentioned forums and agrees to waive all defenses
based on improper venue or inconvenient form should an action be brought therein.
The sole liability of OPW Fuel Management Systems, for any breach of warranty, shall be as set forth above. OPW
Fuel Management Systems does not warrant against damage caused by accident, abuse, faulty or improper
installation or operation. In no event shall manufacturer’s liability on any claim for damages arising out of the
manufacture, sale, delivery or use of the goods exceed the original purchase price of the goods. In no event shall OPW
Fuel Management Systems be liable for any direct, indirect, incidental or consequential damage or loss of product.
TERMS
Ex-works our factory, Hodgkins, Illinois, USA
Installation not included.
All trade names are registered. Patents pending.
Subject to engineering improvement and/or other changes.