Business Use Case SAP Shared Devices

BUSINESS USE CASE
SAP Challenge: Desk-less Users Shared Access Devices

Pain Points:
 Device sharing leading to
password sharing
 Low computer literacy levels
 Users may gain access to
data they are not authorized
to see – e.g. intellectual
property, personal data
 Rugged environments
 While office employees usually have dedicated
 Non-employees have access
to devices
PCs, this is not true for all workers who use SAP.
 How can you securely provide access to key SAP
Requirements: functionality for desk-less workers ?
 Secure SAP access at shared
endpoints for internal users
 Simplified authentication
 Faster internal customer
service response time
 Simplified interfaces for non-
technical users
 Elimination of unauthorized
access by “ghost workers”
 Robust SAP access logging
 Password abuse prevention
 Equip shared devices with biometric readers

Recommendations:
 Eliminate reliance on password authentication
 Equip shared devices such as
kiosks with biometric readers
 Enroll all users with biometric
profiles. Background: According to a
 Enforce biometric scan at survey by the Ponemon Institute,
every use. “…most respondents are realtime North America, Inc.
comfortable with using biometrics, WORLD TRADE CENTER
and believe it is acceptable for a 1101 Channelside Drive
trusted organization such as their Tampa, FL 33602
bank, credit card companies, +1-813-283-0070
health care provider, telecom, [email protected]
email provider or governmental Web: www.bioLock.us
Accountability through organization to use biometrics to
Biometric Identity Management verify their identity ...”*
* Source: Ponemon Institute
Copyright realtime North America Inc., 2016 www.biolock.us [email protected] SAP Partner
BUSINESS USE CASE
Desk-less Users Shared Access Devices
HR Uses – Employee Self-Service:
 Employee requests such as:

• Check or request vacation schedule
• Apply for shift change
• View or print pay slip
• Change certain personal details
 Business Outcomes:
• Faster response time
• Secure access to private information
• Native integration with SAP HR
Payroll Uses – Time & Attendance:
 Secure collection:
• Clock-in/Clock-out events
• Identity checked via biometric template
• Eliminate “Buddy-punching”
• Eliminate “pass-back”
• Multi-lingual capability
• Tamper-proof event logging
• Native integration with SAP Payroll
• Net payroll savings via fraud
elimination
BUSINESS USE CASE
Plant Maintenance:
 Employee information activities such as:

• Inventory lookups
• Report accidents, breakdowns, out-of-stock
• MSDS sheets, procedures
• Faster response time
• Secure access to private information
• Native integration with SAP PM
External Customer Service:
 Secure access to private customer information:

• Identity checked via biometric template
• Increased Customer convenience
• Faster response to customer requests
• Real-time data availability
• Multi-lingual capability
• Native integration with SAP
BUSINESS USE CASE
Software Interfaces
 Custom interfaces:
• Never see a native SAP screen
• SAP data fields are mapped to custom
screen fields
• Create custom look & feel with:
 GuiXT
 Fiori
 UI5
 HTML
• Simplified screen navigation
• Multilingual as needed
• Touch-screen – no keyboard or mouse
Hardware:
 Compatible with a wide variety of devices:

• Traditional PC-based kiosks
• Stand-alone or desktop
• Works with smart cards, other
peripherals
• Reduced cost of ownership
• Secure SAP access for desk-less users
• Accelerated business processes
Fujitsu and the Fujitsu logo are registered trademarks of Fujitsu Limited. SAP and its logos
are trademarks or registered trademarks of SAP AG in Germany and in other countries.
PalmSecure is a trademark of Fujitsu Limited. bioLock is a trademark of realtime AG. All
other trademarks mentioned herein are the property of their respective owners.

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BUSINESS USE CASE

SAP Challenge: Desk-less Users Shared Access Devices

 Equip shared devices with biometric readers

HR Uses – Employee Self-Service:

 Employee requests such as:

Payroll Uses – Time & Attendance:

 Employee information activities such as:

External Customer Service:

 Secure access to private customer information:

 Compatible with a wide variety of devices:

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