Resume - Suares Maria Laura
Resume - Suares Maria Laura
Resume - Suares Maria Laura
CUSTOMER SUPPORT
REPRESENTATIVE
ABOUT ME
I possess a robust track record utilizing online learning
platforms (Moodle) and virtual tools such as Microsoft
PROFESSIONAL SKILLS Office Suite and Google Suite. My deep understanding of
Customer service human behavior, motivations, and emotions can
Customer support significantly enhance client satisfaction strategies,
Attention to detail rendering services more effective and ethical. I aspire to
Time Management align my expertise with an organization poised for
Customer Satisfaction growth, aiming to contribute my skills and knowledge to
Problem-solving abilities drive expansion and amplify its core values.
Remote work tools: Microsoft Office,
Google Suite ,Trello.
RELEVANT EXPERIENCES
PERSONAL SKILLS
School Guidance Counselor
Adaptability
Secondary School Number 95, Buenos Aires | October 2022 —
Proactiveness September 2023
Confidentiality *Main responsibilities: Provide crisis intervention, employing existing
Continuous Learning
trust and rapport to deescalate situations; maintain positive
English C1 level (certified)
relationships with teachers and collaborate with students to help
Spanish (Native speaker)
achieve their goals.
PROFESSIONAL ACHIEVEMENTS
Psychologist
As a Psychologist in an Argentinian
Fundacion Quarello para la Rehabiilitacion,
company I fostered robust relationships
Buenos Aires. | February 2018 - December 2022
with key clients, resulting in a substantial
increase in customer satisfaction and *Main responsibilities: Consumer behavior analysis, psychological
long-term retention.
profiling, data interpretation through a psychological lens, testing and
PERSONAL ACHIEVEMENTS analysis, creating and delivering written reports, communication and
counseling (both remote and face to face).
Living in Ireland for 3 months to Virtual teacher
improve my English skills.
Universidad del Este,Buenos Aires, March 2015 — March
2017
EDUCATION *Main responsibilities: Content creation and delivery, using
SOCIAL CONTACT
email: [email protected]
+5492216051797