Riders Guide App

UNIVERSAL ORLANDO RESORT
GUIDES FOR
Rider Safety
and Accessibility
ver. 2022.11
UNIVERSAL ORLANDO RESORT UNIVERSAL ORLANDO RESORT
GUIDE FOR GUIDE FOR

Rider Safety Rider Safety
and Accessibility and Accessibility
ver. 2021.06 ver. 2022.10
U N I V E R S A L S T U D I OS FLO R I DA A N D U N I V E R S A L’ S VO LC A N O BAY
U N I V E R S A L’ S I S L A N DS O F A DV E N T U R E WAT E R T H E M E PA R K
GUIDE FOR
Rider Safety
and Accessibility
ver. 2021.06
U N I V E R S A L S T U D I OS FLO R I DA A N D
U N I V E R S A L’ S I S L A N DS O F A DV E N T U R E
Welcome to Universal Orlando Resort
We have provided this guide to give you as much detailed information
about each attraction experience as possible. Our goal is to ensure
that everyone is able to make well-informed decisions about their
ability to safely, comfortably, and conveniently experience each of
our attractions. If, at any time, you feel that you do not have enough
information to make these decisions, please feel free to contact us.
Additionally, we have included specific information for Guests
with disabilities. This information provides a clear outline of
the accommodations at each attraction, as well as the physical
requirements for entering or exiting ride vehicles and other attraction
areas. It is important to note that although all of our Attractions
Attendants are eager to make your day as pleasant as possible, they
are not trained in lifting or carrying techniques and therefore cannot
provide physical assistance. We suggest that Guests with disabilities
bring a companion who can provide any physical assistance that may
be needed.
Our goal is to provide the best accommodations possible to all
of our Guests. With the information that follows, and with the
information our Team Members can provide in answering questions,
we are confident the experience you have with us will exceed your
expectations.
How to Contact Us
You can message us at www.visitorsatisfaction.com/contactus/. Guest
Services Coordinators are available seven days a week from 8:30AM
until park close and make every effort to respond to messages in 24
to 48 hours; however, due to current high volume of emails received
each day, please allow several days for a response. If you require an
immediate response, please call us at 407-224-4233, option 4 (four). If
you have any questions while visiting our parks, please stop by Guest
Services inside the main entrance for assistance.
Participate Responsibly
Failure to follow posted guidelines may result in serious injury or
expulsion from the park.
Health and Safety

We’re excited to enhance your experience across Universal with the
latest local health and safety guidelines. Learn all you need to know
before your visit.
GET DETAILS
Table of Contents
ATTRACTION INFORMATION SYMBOL DESCRIPTIONS . . . . . . . . . . . . . 1
RIDER REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ACCESSIBILITY ACCOMMODATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Attraction Assistance Pass
SAFETY ADVISORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
For Your Safety
Ride Information
Lost Items
Restraint System
Magnetic Fields
Loose and Free Flowing Articles
Lockers
Metal Detectors
GENERAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Parking
Wheelchair Rental
Restrooms
Family Restrooms
First Aid
Nursing Facilities
GUESTS USING WHEELCHAIRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
GUESTS USING ELECTRIC CONVENIENCE VEHICLES (ECV) . . . . . . . . . . . 8
GUESTS WITH HEARING DISABILITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Captioning
American Sign Language Interpreting Services
Show Scripts
GUESTS WITH VISION DISABILITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Large Print and Braille Scripts
White Canes
SERVICE ANIMALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
GUESTS WITH PROSTHESES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
GUESTS WITH CASTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
GUESTS USING MEDICAL DEVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
EVACUATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
ACCOMPANIED BY A SUPERVISING COMPANION . . . . . . . . . . . . . . . . . . 14
EXPLANATION OF TERMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
UNIVERSAL’S ISLANDS OF ADVENTURE
Seuss Landing™
The High in the Sky Seuss Trolley Train Ride!™ . . . . . . . . . . . . . . . . . . . 16
Caro-Seuss-el™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
One Fish, Two Fish, Red Fish, Blue Fish™ . . . . . . . . . . . . . . . . . . . . . . . . . 18
The Cat in the Hat™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
If I Ran The Zoo™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
The Lost Continent
Poseidon’s Fury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
The Wizarding World of Harry Potter™ – Hogsmeade™
Harry Potter and the Forbidden Journey™ . . . . . . . . . . . . . . . . . . . . . . . 22
Flight of the Hippogriff™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hagrid’s Magical Creatures Motorbike Adventure™ . . . . . . . . . . . . . . 24
Hogwarts™ Express – Hogsmeade™ Station . . . . . . . . . . . . . . . . . . . . . . 25
Jurassic Park
Camp Jurassic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Pteranodon Flyers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Jurassic Park Discovery Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Jurassic Park River Adventure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Jurassic World VelociCoaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Skull Island: Reign of Kong
Skull Island: Reign of Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Toon Lagoon
Me Ship, The Olive® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Popeye & Bluto’s Bilge-Rat Barges® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Dudley Do-Right’s Ripsaw Falls® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Marvel Super Hero Island®
The Incredible Hulk Coaster® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Storm Force Accelatron® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Doctor Doom’s Fearfall® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
The Amazing Adventures of Spider-Man® . . . . . . . . . . . . . . . . . . . . . . . 37
UNIVERSAL STUDIOS FLORIDA
Production Central
Despicable Me Minion Mayhem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Shrek 4-D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Hollywood Rip Ride Rockit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
TRANSFORMERS™: The Ride-3D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
New York
Race Through New York Starring Jimmy Fallon . . . . . . . . . . . . . . . . . . 42
Revenge of the Mummy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
The Blues Brothers® Show . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
San Francisco
Fast & Furious – Supercharged . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
The Wizarding World of Harry Potter™ – Diagon Alley™
Hogwarts™ Express – King’s Cross Station . . . . . . . . . . . . . . . . . . . . . . . 46
Harry Potter and the Escape from Gringotts™ . . . . . . . . . . . . . . . . . . . 47
World Expo
FEAR FACTOR™ LIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
MEN IN BLACK™ Alien Attack™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Springfield: Home of the Simpsons
The Simpsons Ride™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Kang & Kodos’ Twirl ‘n’ Hurl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Woody Woodpecker’s KidZone
Animal Actors On Location! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Curious George Goes to TownSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Woody Woodpecker’s Nuthouse Coaster . . . . . . . . . . . . . . . . . . . . . . 53
Fievel's Playland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Fievel's Playland water slide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
E.T. Adventure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Hollywood
Universal Orlando’s Horror Make-Up Show . . . . . . . . . . . . . . . . . . . . . 56
The Bourne Stuntacular . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Attraction Information
Symbol Descriptions
Ride Warning Signs can be found at the entrance of each ride to help
determine the attractions that are suitable for Guests based on their
abilities. You will see the following symbols used throughout the
Attraction Information Section and our Ride Warning Signs:
Metal detectors used at this attraction.
Attraction is not allowed for Guests with a

history of heart conditions or abnormal blood
pressure.
Attraction is not allowed for Guests with back,
neck, or similar physical conditions.
Expectant mothers are not allowed on this

attraction.
1
Attraction is not recommended for Guests
susceptible to motion sickness or dizziness.
Attraction is not recommended for Guests who

are susceptible to fear of heights.

have medical sensitivity to strobe effects.

have medical sensitivity to fog effects.

have fear of enclosed spaces.
Attraction is not allowed for Guests wearing

casts.
Attraction is not allowed for Guests with
recent surgery or other conditions that may be
aggravated by this ride.
Guests must be able to transfer to the ride
vehicle seating with assistance from another
member of their party. Attraction Attendants
may not assist.
Guests must transfer to a standard wheelchair.

Guests may remain in their wheelchair
throughout the attraction experience.
PLEASE NOTE: this does not apply to Electric
Convenience Vehicles (ECV) or motorized
wheelchairs.
Guests may remain in their Electric Convenience
Vehicle (ECV) or motorized wheelchairs
throughout the attraction experience.
Guests must be of the indicated height to
experience this attraction.
Guests must be within this range of height to
experience this attraction. Guests outside this
range may not ride.
Parental discretion is recommended due to
mature themes, frightening images, and/
or intense sound effects which may include
pyrotechnics and gunfire.
Closed Captioning/Assistive Listening Devices are
2 available at this attraction. Ask an Attractions
Attendant for details.
Open Captioning queue monitors available at
this attraction. Ask an Attractions Attendant for
details.
Large print scripts with Braille are available for
loan.
Attraction/ride vehicle can accommodate

service animals.
Attraction/ride vehicle not accessible for service
animals. Service animal kennel available upon
request.
Guests must secure prosthetic limbs before
riding to prevent hazards or loss due to ride
forces.
Guests must remove prosthetic limbs before
riding to prevent hazards or loss due to ride
forces.
Rider Requirements
For most rides and attractions, you must be able to independently
maintain an upright position, and brace and support your torso,
neck, and head while absorbing sudden and dramatic movements
throughout the experience. For additional requirements, please
consult the ride and attraction listing in this guide. If you have any
questions, please see an Attractions Attendant or contact Guest
Services.
Accessibility Accommodations
At Universal Orlando we are proud of providing accommodations
that create a welcoming, inclusive environment and accessible
experiences for our Guests. The queue experience at the majority of
our attractions is an integral part of telling the story of the overall
attraction experience. As a result, we have constructed our queues
to be accessible to Guests using wheelchairs (with the exception of
Pteranodon Flyers at Universal’s Islands of Adventure).
3
ATTRACTION ASSISTANCE PASS
We have developed an Attraction Assistance Pass which allows Guests
whose disability prevents them from waiting in a conventional queue
environment. This Pass allows Guests to schedule a return time that is
comparable to the current queue wait for the given attraction. Once
a return time is issued, Guests are free to enjoy other theme park
offerings such as meeting a character, grabbing a bite to eat, shopping,
or enjoying area entertainment. Guests can only have one active
return time at a time.
A Guest whose disability is based on the necessity to use a wheelchair
may not need an Attraction Assistance Pass, but our Guest Services
Team will work individually with each Guest to provide reasonable
accommodations. All accommodations can be made in person by
visiting Guest Services at the entrance to both Universal Studios
Florida and Universal’s Islands of Adventure.
Safety Advisory
FOR YOUR SAFETY
Shoes and shirts must be worn at all times. Read all health and safety
requirements for each attraction as they are not all the same. You
know your physical conditions and limitations; Universal Orlando
does not. If you suspect your health could be at risk for any reason,
or you could aggravate a pre-existing condition of any kind, do not
experience the attraction.
RIDE INFORMATION
For your safety and the safety of others, always face forward, keeping
your hands and feet inside the ride vehicle at all times. Remain seated
until the ride comes to a complete stop and you receive instruction to
exit the vehicle.
LOST ITEMS
Never attempt to recover a lost item while riding. Notify an
Attractions Attendant for assistance and we will do everything we can
4 to recover your property as quickly as possible.
RESTRAINT SYSTEMS
All passenger restraint systems, including lap bars, shoulder harnesses,
and seat belts must be positioned and fastened properly to assure
guest safety. Guests who do not fit properly within any safety
restraint will not be permitted to ride.
Guests whose waistline is at least 40” (102cm) or greater may not be
accommodated on the following rides and are strongly encouraged
to try the test seats provided at the entrance of the attractions to
ensure their ability to ride.
ISLANDS OF ADVENTURE • Jurassic World VelociCoaster

• Doctor Doom’s Fearfall® UNIVERSAL STUDIOS
• Dudley Do-Right’s Ripsaw Falls® • Harry Potter and the Escape
• Hagrid’s Magical Creatures from Gringotts™
Motorbike Adventure™ • Hollywood Rip Ride Rockit
• Harry Potter and the Forbidden • Race Through New York
Journey™ Starring Jimmy Fallon
• The Incredible Hulk Coaster® • Revenge of the Mummy
Guests whose waistline is at least 40” (102cm) or greater may not be
accommodated on the following rides.
ISLANDS OF ADVENTURE UNIVERSAL STUDIOS
• The Amazing Adventures of • Despicable Me Minion Mayhem
Spider-Man® • MEN IN BLACK™ Alien Attack™
• The Cat in the Hat™ • The Simpsons Ride™
• Flight of the Hippogriff™ • TRANSFORMERS™: The Ride-3D
• The High in the Sky Seuss • Woody Woodpecker’s
Trolley Train Ride!™ Nuthouse Coaster
• Jurassic Park River Adventure
• Pteranodon Flyers
MAGNETIC FIELDS
Many common devices produce electric or magnetic fields. They are
used in everyday life as well as in our parks. The magnetic fields are
generally confined to the equipment and should pose no concern as
our Guests are not exposed to the proximity of the fields. Please see
an Attractions Attendant for assistance.
5 LOOSE AND FREE-FLOWING ARTICLES
Loose articles such as cell phones, photography devices, umbrellas,
and keys are prohibited at most attractions and should be left with a
non-rider or secured in a locker.
In addition, items that could potentially extend out of the ride
vehicle, either before or during the ride experience, should be
properly secured before riding. Excessively long hair, long and flowing
articles of clothing, and/or accessories must be removed, tucked in,
or tied back.
LOCKERS
Lockers are available at the entrance of the following attractions
(additional fees may apply):
ISLANDS OF ADVENTURE Barges®
• Dudley Do-Right’s Ripsaw Falls® UNIVERSAL STUDIOS
• Hagrid’s Magical Creatures • Harry Potter and the Escape
Motorbike Adventure™ from Gringotts™
• Harry Potter and the Forbidden • Hollywood Rip Ride Rockit
Journey™ • MEN IN BLACK™ Alien Attack™
• Jurassic World VelociCoaster
• Popeye & Bluto’s Bilge-Rat
METAL DETECTORS
Guests wishing to experience Jurassic World VelociCoaster,
The Incredible Hulk Coaster® and Hollywood Rip Ride Rockit
will be required to pass through a metal detector as loose
articles are strictly prohibited on these attractions.
General Information
PARKING
Guests entering the Toll Plaza with an Accessible Parking Permit will
be directed to our accessible parking spots.
WHEELCHAIR RENTAL
If you require a wheelchair or Electric Convenience Vehicle (ECV),
limited quantities are available for rental on a first come, first served
basis. The Wheelchair Rental facilities are located in the Parking
and Transportation Center and at both theme park entrances. You
will be asked to leave a monetary deposit in addition to the daily
rental fee for the wheelchair. ECVs can only be rented just inside the
main entrance turnstiles of each park at the stroller rental facility. If
additional assistance is needed please notify a Team Member.
With the exception of the Hogwarts™ Express, none of the ride
vehicles or attraction queues at Universal Orlando will accommodate
ECVs. At those rides which can accommodate standard wheelchairs,
6 Guests may transfer from their ECV into a standard wheelchair that
is provided at each location. If you cannot transfer to a standard
wheelchair, please see an Attractions Attendant.
RESTROOMS
All restrooms within both theme parks and CityWalk have facilities
that are accessible for Guests using wheelchairs.
FAMILY RESTROOMS
For your convenience, Universal Orlando Resort provides family
restrooms. Please refer to the park map for current locations.
FIRST AID
Our First Aid facilities are staffed with registered nurses and
professional paramedics. In Universal’s Islands of Adventure, the
primary First Aid Station is located in The Lost Continent. Please
see our 2-Park Guide Map for exact location. There is also a satellite
facility located at Guest Services in the Port of Entry. At Universal
Studios Florida, First Aid is located in New York next to Louie’s Italian
Restaurant. There is a satellite facility located in the front of the park
next to Lost and Found. If you have any questions or need additional
assistance, ask any Team Member or stop by Guest Services inside the
main entrance.
NURSING FACILITIES
Nursing facilities are also located at our First Aid facilities.
Guests Using Wheelchairs
For your enjoyment and convenience, all of our shopping and
dining facilities are wheelchair accessible. Also, our stage
shows and parade offerings have areas reserved for
"Accessible Viewing." These areas are clearly marked with the
International Symbol of Accessibility.
At most of our attractions, the queue experience is an important part
of telling the story of the overall attraction experience. As a result, we
have made all of our queues accessible to Guests using wheelchairs
(with the exception of Pteranodon Flyers at Universal’s Islands of
Adventure, please see an Attractions Attendant for assistance). There
are specific boarding requirements and accommodations for those
using wheelchairs at each attraction. In all cases, if you are capable of
transferring to the attraction seating (either by yourself or with the
assistance of another person in your party) you may transfer.
For the safety of our Guests, certain attractions contain a height
requirement due to the dynamic elements in the ride system. Guests
7 who are unable to stand independently for height verification should
see an Attractions Attendant for assistance.
Additionally, certain attractions are capable of allowing Guests to
remain in their standard wheelchair:

• Camp Jurassic • Animal Actors On Location!
• Caro-Seuss-el™ • The Bourne Stuntacular
• The Cat in the Hat™ • Curious George Goes to
•Hogwarts™ Express – TownSM
Hogsmeade™ Station • Despicable Me Minion Mayhem
• If I Ran the Zoo™ (stationary seating only)
• Jurassic Park Discovery Center • E.T. Adventure
• Me Ship, The Olive® • FEAR FACTOR™ LIVE
• One Fish, Two Fish, Red Fish, • Fievel’s Playland
Blue Fish™ • Hogwarts™ Express –
• Poseidon’s Fury King’s Cross Station
• Skull Island: Reign of Kong • MEN IN BLACK™ Alien Attack™
• Race Through New York
Starring Jimmy Fallon
• Shrek 4-D
• Universal Orlando’s
The following attractions have been designed to easily accommodate
those transferring from their wheelchair to the ride vehicle:

• Dudley Do-Right’s Ripsaw Falls® • Despicable Me Minion Mayhem
• Flight of the Hippogriff™ • Harry Potter and the Escape
• Hagrid’s Magical Creatures from Gringotts™
Motorbike Adventure™ • Hollywood Rip Ride Rockit
• Harry Potter and the Forbidden • Kang & Kodos’ Twirl ‘n’ Hurl
Journey™ • Race Through New York
• The High in the Sky Seuss Starring Jimmy Fallon
Trolley Train Ride!™ • Revenge of the Mummy
• Jurassic Park River Adventure • The Simpsons Ride™
• Jurassic World VelociCoaster • Woody Woodpecker’s
• Popeye & Bluto’s Bilge-Rat Nuthouse Coaster
Barges®
• Storm Force Accelatron®
8 Guests Using Electric Convenience

Vehicles (ECV)
With the exception of the Hogwarts™ Express, none of the
ride vehicles or attraction queues at Universal Orlando will
accommodate Electric Convenience Vehicles (ECV). At those
rides which can accommodate standard wheelchairs, Guests may
transfer from their ECV into a standard wheelchair that is provided at
each location. If you cannot transfer to a standard wheelchair please
see an Attractions Attendant.
Guests must adhere to Universal’s safe usage policy noted below for
powered mobility devices such as, but not limited to, power-driven
wheelchairs, electric convenience vehicles/scooters, Segways, or
other power-driven mobility devices.
• Guests using powered mobility devices must operate them at a safe
speed equivalent to or slightly slower than surrounding pedestrians.
• Powered mobility devices are prohibited on escalators and must
utilize elevators.
• Guests using powered mobility devices must power down and
remove keys (as applicable) when left unattended.
• Guests using powered mobility devices are responsible for any harm,
damages, or injury caused to any person or property caused by the
powered mobility device user’s intentional, reckless, or negligent
usage of the powered mobility device.
• We are not responsible for any harm or damage caused to any
powered mobility device by other Park Guests, or while a powered
mobility device is left unattended, or while a powered mobility
device is used in violation of these rules.
• Hoverboards are not permitted in the park.
Guests with Hearing Disabilities
CAPTIONING
The following attractions queue monitors are equipped with
Open Captioning:

• The Amazing Adventures of • Despicable Me Minion Mayhem
Spider-Man® • E.T. Adventure
• Doctor Doom’s Fearfall® • Fast & Furious – Supercharged
• The Incredible Hulk Coaster® • Hollywood Rip Ride Rockit
• Jurassic Park River Adventure • MEN IN BLACK™ Alien Attack™
• Revenge of the Mummy
• Shrek 4-D
• The Simpsons Ride™
• TRANSFORMERS™: The Ride-3D
9
Please check Ride Warning Signs at the entrance of each attraction for
availability. Please see an Attractions Attendant for further assistance.
AMERICAN SIGN LANGUAGE INTERPRETING SERVICES
Interpreting services in American Sign Language may be
requested at no charge for select in-park live action shows in
Universal Studios Florida and Universal’s Islands of
Adventure. Please email requests with a minimum of 14 days advance
notice to [email protected]. You will be
contacted prior to your visit to confirm arrangements.
SHOW SCRIPTS
Scripts outlining the dialogue for select in-park live action shows are
also available for loan inside Universal Studios Florida and Universal’s
Islands of Adventure at the following locations:
• Poseidon’s Fury • Animal Actors On Location!
• The Blues Brothers Show
• The Bourne Stuntacular
• FEAR FACTOR™ LIVE
Horror Make-up Show
Please see a Show Attendant for further assistance.

Guests with Vision Disabilities
LARGE PRINT AND BRAILLE SCRIPTS
The Guide for Rider Safety and Accessibility is available for loan in
large print and embossed in Braille at the Guest Services lobbies at
Universal Studios Florida and Universal’s Islands of Adventure.
In addition, large print and Braille scripts outlining the dialogue for
select in-park live actions shows are also available for loan inside
Universal Studios Florida and Universal’s Islands of Adventure at the
following locations:
• If I Ran The Zoo™ • Animal Actors On Location!
• Poseidon’s Fury • The Blues Brothers® Show
• The Bourne Stuntacular
10 Please see a Show Attendant for further assistance.

WHITE CANES
Many attractions can accommodate a Guest with a white
cane which may need to be collapsed and secured during the
ride experience. On those attractions where the white cane
may become lost due to ride forces or present a potential hazard to
other Guests, an Attractions Attendant will hold the white cane for
you once you are seated. The Attractions Attendant will have the
white cane available as soon as the attraction vehicle is stopped in
the unload area. White canes will be held by an Attractions Attendant
at the following attractions:
• Doctor Doom’s Fearfall® • E.T. Adventure
• Flight of the Hippogriff™ • Fievel’s Playland water slide
• Hagrid’s Magical Creatures • Harry Potter and the Escape
Motorbike Adventure™ from Gringotts™
• Harry Potter and the Forbidden • Hollywood Rip Ride Rockit
Journey™ • MEN IN BLACK™ Alien Attack™
• Jurassic World VelociCoaster • Woody Woodpecker’s
• Pteranodon Flyers Nuthouse Coaster
Please see an Attractions Attendant with any questions or for further

assistance.
Service Animals
Trained Service Animals are welcome at Universal Orlando
Resort. Animals who do not meet the definition of a Service
Animal will not be permitted in the park. Service Animals
must be harnessed, leashed or tethered, unless these devices interfere
with the Service Animal’s work or the individual’s disability prevents
using these devices. In that case, the individual must maintain control
of the animal through voice, signal, or other effective controls. In
order to assist the owner in making an informed decision about their
Service Animal’s safety, each attraction has its own specific entry/
boarding requirements. To ensure safety of the Service Animal, its tail
(or other appendages) must not extend beyond the floor of the ride
vehicle. Please consult the listing for each attraction in this guide for
more information. Guests may experience the following attractions
with their Service Animal:
• The Amazing Adventures of • Animal Actors On Location!
Spider-Man®
11 • The Blues Brothers® Show
• Camp Jurassic • The Bourne Stuntacular
• Caro-Seuss-el™ • Curious George Goes to
• The Cat in the Hat™ TownSM
• The High In The Sky Seuss • Despicable Me Minion Mayhem
Trolley Train Ride™ • E.T. Adventure
• Hogwarts™ Express – • Fast & Furious – Supercharged
Hogsmeade™ Station
• Jurassic Park Discovery Center
• Fievel’s Playland
• Me Ship, The Olive®
• Hogwarts™ Express –
• One Fish, Two Fish, Red Fish, King’s Cross Station
Blue Fish™
• Kang & Kodos’ Twirl ‘n’ Hurl
• Poseidon’s Fury
• Skull Island: Reign of Kong Starring Jimmy Fallon
• Storm Force Accelatron® • Shrek 4-D
• The Simpsons Ride™
• TRANSFORMERS™: The Ride-3D
Horror Make-up Show
Portable Service Animal kennels are available while you enjoy certain
attractions. Please note that our Team Members cannot assist in the
handling of Service Animals.
Relief areas are available throughout the park. Please refer to our
2-Park Guide Map or The Official Universal Orlando Resort App for
specific locations.
Guests with Prostheses
Please review the attraction requirements in the Attraction
Information section to ensure rider eligibility as some of our
attractions have specific natural limb requirements to ride safely.
The following attractions require Guests to remove all prosthetic
limbs before riding.
ISLANDS OF ADVENTURE
• Jurassic World VelociCoaster: once prosthetic limbs have been
removed, you must be able to brace your body with at least one
natural upper extremity and when seated, both natural legs must, at
minimum, terminate below the knee.
• Pteranodon Flyers: once prosthetic limbs have been removed, you
must be able to brace your body with two natural legs which extend
to the edge of the seat.
UNIVERSAL STUDIOS
• Hollywood Rip Ride Rockit: once prosthetic limbs have been
12 removed, you must be able to brace your body with at least one
natural upper extremity and when seated, must have one natural full
leg and one natural leg that extends to the edge of the seat.
Guests should properly secure all prosthetic limbs before riding the
following attractions to prevent hazards or loss due to ride forces:
ISLANDS OF ADVENTURE • Storm Force Accelatron®

• The Amazing Adventures of
Spider-Man®
• The Cat in the Hat™
• Doctor Doom’s Fearfall®
• Dudley Do-Right’s Ripsaw Falls®
• Flight of the Hippogriff™
• Hagrid’s Magical Creatures
Motorbike Adventure™
• Harry Potter and the Forbidden
Journey™
• The High in the Sky Seuss
Trolley Train Ride!™
• The Incredible Hulk Coaster®
• One Fish, Two Fish, Red Fish,
Blue Fish™
• Popeye & Bluto’s Bilge-Rat
Barges®
• Skull Island: Reign of Kong
In addition:
ISLANDS OF ADVENTURE
• Hagrid’s Magical Creatures Motorbike Adventure™: when riding the
motorbike, brace your body with at least one full natural upper
extremity. When seated, both legs (natural or prosthetic) must, at
minimum, terminate below the knee. Prosthetic limbs should be
secured.
UNIVERSAL STUDIOS
• Harry Potter and the Escape from Gringotts™: when seated, one
natural full leg must fit under the shin guard and the other leg
(natural or prosthetic) must, at minimum, terminate below the knee.
Prosthetic limbs should be secured.
• Revenge of the Mummy: when seated, one natural full leg must fit
under the shin guard and the other leg (natural or prosthetic) must
extend to the edge of the seat. Prosthetic limbs should be secured.
Guests with Casts

13 Casts must fit comfortably in the ride vehicle and not interfere with
proper functioning of the ride restraint. Please see an Attractions
Attendant for assistance.
Guests with arm or leg casts will not be allowed to ride The Incredible
Hulk Coaster®.
Guests Using Medical Devices
Oxygen concentrators or other devices may be permitted if they can
be secured and not interfere with the ride restraint. Please see an
Attractions Attendant for assistance.
Due to the dramatic movement of the ride vehicles and certain
special effects, oxygen tanks (including compressed and liquid) are
only permitted at the following attractions:

• Camp Jurassic (except • Animal Actors On Location!
Pteranodon Flyers) • The Bourne Stuntacular
• Hogwarts™ Express – • Curious George Goes to
Hogsmeade™ Station TownSM
• If I Ran the Zoo™ • Despicable Me Minion Mayhem
• Jurassic Park Discovery Center (stationary seating only)
• Me Ship, The Olive® • FEAR FACTOR™ LIVE
• Ollivanders™ • Fievel’s Playland
(except water slide)
14 • Hogwarts™ Express –
King’s Cross Station
• Ollivanders™
• Shrek 4-D (stationary seating
only)
Horror Make-up Show
Certain attractions have lockers available to store select medical
devices (epinephrine auto-injectors, inhalers, etc.). Please see an
Evacuations
If an evacuation of an attraction or venue is required, Guests may
be required to navigate stairs, narrow walkways, or ladders. Please
have a member of your party assist you, or wait in the ride vehicle for
assistance. Canes or crutches may be brought to you before exiting
the vehicle.
Accompanied by a
Supervising Companion
Any child who meets the minimum height requirement of the
attraction but does not meet the 48" (122cm) ride-alone height
requirement must be accompanied by a Supervising Companion. A
Supervising Companion is defined as someone who is 14 years of age
or older and meets all other attraction ridership requirements.
Children under 48" (122cm) must be able to sit upright unassisted on
all rides, with the exception of riding the Hogwarts™ Express and the
Caro-Seuss-el™.
Explanation of Terms
We use a standard set of terms to describe each of our attractions.
Our intent is to provide you with a clear understanding of each
attraction’s dynamics and physical requirements so that you can
make an informed decision about experiencing them. The attraction
information in this guide will be presented in the following categories:
ATTRACTION DESCRIPTION
This section outlines the specific attraction experience.
IMPORTANT ACCESS INFORMATION
This section outlines specific physical restrictions and requirements to
ensure a comfortable and safe ride experience.
RIDER REQUIREMENTS
This section outlines the physical abilities required to experience the
attraction.
INFORMATION FOR GUESTS WITH SERVICE ANIMALS
15 This section outlines the level of accommodation and other special
instructions for those Guests accompanied by service animals. Review
this information fully before experiencing each attraction and please
see an Attractions Attendant for assistance.
INFORMATION FOR GUESTS USING MOBILITY DEVICES
This section outlines the level of accommodation and other special
instructions for those persons using mobility devices. Review this
information fully before experiencing each attraction and please see
The High in the Sky Seuss Trolley
Train Ride!™
This ride is a trolley train through Seuss Landing™ on an elevated track.
The movement of the trolley train includes moderate acceleration
and elevation changes.
36"/92cm
Seuss Landing™
• This ride employs safety restraints which may not accommodate
certain people due to their body shape or size.
• Secure all loose articles before riding.
• Supervising Companion required for children 36"-48" (92cm-122cm)
in height.
16 RIDER REQUIREMENTS
• You should be able to independently: (1) maintain an upright Universal’s Islands of Adventure
position, (2) support your torso, neck, and head while absorbing
sudden and dramatic movements, and (3) brace your body with at
least one upper extremity.
• When seated, both legs (natural or prosthetic) must extend to edge
of seat.
• Negotiate an 18" (46cm) high barrier into the ride vehicle
compartment, either independently or with assistance from your
companion.
The vehicle has minimal to adequate floor space and has minimum
side barriers for containment. The vehicle moves on an elevated
track over Seuss Landing™ and has moderate changes in speed and
elevation. There are animated figures and loud noises.
This attraction has a modified ride vehicle to assist you in
your transfer to the ride vehicle. Please see an
Caro-Seuss-el™
This carousel has an array of fun and unusual creatures from the
imagination of Dr. Seuss.

• Supervising Companion required for children under 48" (122cm) in
height.
RIDER REQUIREMENTS
• You should be able to independently: (1) maintain an upright
sudden and dramatic movements, and (3) brace your body with
either (a) one upper extremity while forming a saddle posture with
two legs (natural or prosthetic) or (b) a saddle posture with two legs
17 (natural or prosthetic) which terminate below the knee.
• Chariots are available for Guests who cannot ride independently.
• Hand-held infants may ride in the chariot only.
• You must be able to take a step up and onto the carousel platform
and climb onboard the Seussian creature, either independently or
with assistance from your companion.
The vehicle has adequate floor space. There is an option of bench
or Seussian creature seating. If the rider is on a Seussian creature, an
uncrated service animal may lie in front of or between the Seussian
creatures provided they are not in the way of the up and down
motion. Leash length should be long enough to accommodate change
in distance when Seussian creature rises. The vehicle has constant
circular motion.
This attraction has a modified ride vehicle to
assist you in entering the ride vehicle. Please see
One Fish, Two Fish, Red Fish,
Blue Fish™
This is a circular motion gondola ride. Up and down movement is
controlled by the rider. Riders will get wet.

height.
Seuss Landing™
RIDER REQUIREMENTS
either (a) one upper extremity and a leg (natural or prosthetic) which
18 extends to the edge of the seat or (b) two legs (natural or prosthetic)
which extend to the edge of the seat.
Universal’s Islands of Adventure
• No hand-held infants. No lap sitting.
• You must be able to take a step into the ride vehicle compartment,
either independently or with assistance from your companion.
The vehicle has adequate floor space and has adequate side barriers
for containment. Water will squirt into the vehicle at unexpected
intervals. The vehicle has constant circular motion and can be moved
up and down by the rider.
The Cat in the Hat™
This ride takes a journey through the world of The Cat in the Hat™.
The movement of the ride vehicle includes sudden acceleration,
turning, and spinning.
36"/92cm
in height.
RIDER REQUIREMENTS
19 • You should be able to independently: (1) maintain an upright
sudden and dramatic movements including spinning and turning, and
(3) brace your body with at least one upper extremity.
• When seated, a leg (natural or prosthetic) must extend to the edge
of the seat.
• No lap sitting.
The vehicle has minimal to adequate floor space and has adequate
side barriers for containment for medium to large animals (smaller
animals may not be appropriate). The vehicle moves through a show
building and rapidly spins on center while moving.
If I Ran The Zoo™
This is an outdoor children’s play area with water elements. As you
enter the area, there are nine Braille stations in the attraction. Each
station lists the number in both a numeric and Braille form. The
Guest then can refer to their Braille attraction script to describe each
station as it relates to the attraction experience.
Seuss Landing™
This play area has adequate floor space throughout. There are several
interactive water effects throughout.
20
Poseidon’s Fury
A walk-through special effects show where you will be surrounded by
noises, pyrotechnics, water explosions and complete darkness.

height.
This walk-through attraction has adequate floor space throughout.
There are loud explosion noises, large flame effects, overhead water
effects, and performers in close proximity to the audience.
21
Harry Potter and the Forbidden

Journey™
This ride simulates dramatic aerobatics. The ride vehicle will suddenly
accelerate, stop, turn, tilt, climb, and drop.
48"/122cm
certain people due to their body shape or size. Guests whose
waistlines are 40" (102cm) or greater may not be accommodated on
the ride.
• A test seat is available in the front of the attraction entrance to
assist Guests in determining their ability to ride.
22 • Stow all loose articles, including cameras and video equipment, in
the lockers provided or with a non-rider.
RIDER REQUIREMENTS Universal’s Islands of Adventure
of seat or terminate below the knee.
• You must be able to transition between a stationary platform and a
moving platform while boarding and disembarking ride vehicle.
This attraction cannot accommodate service animals. A portable
kennel is available upon request.
For Guests with difficulty transitioning between a
stationary platform and a moving platform, a non-
moving transfer station is available to aid with transfer.
Please see an Attractions Attendant for assistance.
Flight of the Hippogriff ™
This high-speed roller coaster ride includes sudden and dramatic
accelerations, climbing, tilting and dropping.
36"/92cm
• Supervising Companion required for children 36"–48" (92cm–122cm)
in height.
RIDER REQUIREMENTS
23 position, (2) support your torso, neck, and head while absorbing
• When seated, a leg (natural or prosthetic) must extend to edge of
seat.
• You must be able to take a small step into the ride vehicle
companion.
This attraction has a modified ride vehicle to assist you
with your transfer to the ride vehicle. Please see an
Hagrid’s Magical Creatures Motorbike

Adventure™
This is a high speed roller coaster that includes sudden dramatic
acceleration, climbing, tilting, dropping, and backwards motion.
48"/122cm
the ride.
24 • Stow all loose articles, including cameras and video equipment, in
RIDER REQUIREMENTS Universal’s Islands of Adventure
sudden and dramatic movements and (3) when riding the motorbike,
brace your body with at least one full natural upper extremity.
• When seated, both legs (natural or prosthetic) must, at minimum,
terminate below the knee.
moving platform while boarding and disembarking ride vehicle. You
must also be able to take a small step over and into the ride vehicle
companion.
Hogwarts™ Express – Hogsmeade™
Station
This is a passenger train that involves traveling in an enclosed cabin
and includes loud noises and low-lighting conditions. The train travels
from Hogsmeade™ Station in Universal's Islands of Adventure to
King’s Cross Station in Universal Studios Florida. Guests must exit and
reboard the train at King’s Cross Station to return to Hogsmeade™
Station. NOTE: A Park-to-Park admission ticket or Annual Pass is
required to experience this attraction.

height.
RIDER REQUIREMENTS
25 • Sit upright unassisted or be accompanied by a Supervising
Companion.
The ride vehicle has adequate floor space and side barriers for
containment. There are loud noises and moments of darkness.
This attraction has a modified ride vehicle to assist
you with your experience. Please see an Attractions
Camp Jurassic
This is an outside playland where young explorers can discover secret
caves and an amber mine, capture net mazes, and play on a variety
of themed slides and suspension bridges. If assistance is needed,
we suggest this area be enjoyed with a companion as each element
requires some degree of physical strength (including climbing,
jumping, and crawling) to experience.
Jurassic Park
26
Pteranodon Flyers
This glider style roller coaster includes climbing, side-to-side swinging
and sudden acceleration.
36"-56"/92cm-143cm
• This attraction is designed for children 36"-56" (92cm-143cm) tall.
Guests over 56" (143cm) tall must be accompanied by a rider meeting
the 36" (92cm) height requirement.
27 in height.
RIDER REQUIREMENTS
sudden and dramatic movements, and (3) brace your body with two
natural legs which extend to edge of seat.
This attraction cannot accommodate service animals.
A portable kennel is available upon request.
Jurassic Park Discovery Center

This is a learning center where demonstration areas show the hatching
of a baby raptor, DNA sequencing experiments, sediment wall
scanners, and other interactive elements.

The learning center is accessible via the elevator
located in The Burger Digs.
Jurassic Park River Adventure
This ride is a water journey on a touring raft. The raft will suddenly
and dramatically accelerate, turn, and drop. Riders will get wet,
possibly soaked.
42"/107cm
Jurassic Park
in height.
RIDER REQUIREMENTS
sudden and dramatic movements and (3) brace your body with at Universal’s Islands of Adventure
of seat.
• You must be able to take a small step down and into the ride vehicle
companion.
This attraction has a device to assist you with your
transfer to the ride vehicle. Please see an Attractions
Jurassic World VelociCoaster
This is a high-speed roller coaster that includes sudden and dramatic
acceleration, climbing, tilting, inversions, and dropping.
51"/130cm
waistline are 40” (102cm) or greater may not be accommodated on
the ride. The seat’s headrest must be able to properly support the
head and neck. People of extreme height should see an attendant
for assistance.
29
• Stow all loose articles (phones, hats, glasses, video-recording
equipment, cameras, wallets, keys, etc.) in the lockers provided or
leave with a non-rider.
RIDER REQUIREMENTS
least one natural upper extremity.
• When seated, both natural legs must, at minimum, terminate below
the knee. No prosthetic limbs.
This 3-D ride is an expedition through the rough terrain of King
Kong’s natural habitat. The movement of the truck is dynamic with
sudden accelerations, dramatic tilting, and jarring actions. Due to
intense show effects and live actors in the attraction queue, parental
discretion is advised.

36"/92cm
in height.
RIDER REQUIREMENTS
sudden and dramatic movements, and (3) brace your body with at Universal’s Islands of Adventure
seat.
• No lap sitting.
The vehicle has minimal to adequate floor space and adequate side
barriers for containment. The vehicle travels over a rough terrain
through King Kong’s natural habitat encountering large animals and
loud noises.
Me Ship, The Olive®
This is an outside play area where young adventurers can play on the
deck of Popeye’s boat, including slides, water cannons, and interactive
props.

An elevator provides access for guests using
wheelchairs to all levels of the ship. Please see an
Attractions Attendant at Popeye & Bluto’s Bilge-Rat
Barges® for assistance.
31
Popeye & Bluto’s Bilge-Rat Barges®
This ride is a water journey in a circular barge. The barge will suddenly
accelerate, turn and drop. The movement of the barge is very dynamic
and includes sudden tilting and jarring actions. Riders will get wet,
possibly soaked.
42"/107cm
Toon Lagoon
in height.
RIDER REQUIREMENTS
least one upper extremity. Universal’s Islands of Adventure
of seat.
• You must be able to take multiple steps into the ride vehicle
companion.
Dudley Do-Right’s Ripsaw Falls®
This ride is a water journey in a floating log. The log will suddenly
accelerate, turn, and drop. Riders will get wet, possibly soaked.
44"/112cm
• This ride may not accommodate certain people due to their body
shape or size.
in height.
• When seated, a leg (natural or prosthetic) should be visible from
under the positioning device once it is in the proper closed down
position.
• You must be able to take a small step down and into the ride vehicle
companion.
The Incredible Hulk Coaster®
This is a high-speed roller coaster ride that includes sudden and
dramatic acceleration, climbing, tilting, and dropping. You will be
turned completely upside-down several times.

54"/138cm
• This attraction will require Guests to pass through a metal detector
as loose articles are strictly prohibited.
the ride.
34 • A test seat is available in the front of the attraction entrance to
• Cell phones, cameras, headphones, loose change, keys and other Universal’s Islands of Adventure
loose articles are not allowed. Please store articles in the lockers
provided or with a non-rider.
RIDER REQUIREMENTS
of seat or terminate below the knee.
• You must be able to take a small step over and into the ride vehicle
companion.
Storm Force Accelatron®
This attraction seats riders in round pods and subjects you to sudden
acceleration, turning, and spinning.

height.
RIDER REQUIREMENTS
sudden and dramatic movements, and (3) brace your body with two
legs (natural or prosthetic) which extend to the edge of the seat.
• You must be able to take a step into the ride vehicle compartment,
35 either independently or with assistance from your companion.
The vehicle has adequate floor space and has adequate side barriers
for containment. The vehicle spins on center and is on a platform with
constant circular motion. There are loud thunderclaps and overhead
strobe lighting effects.
Doctor Doom’s Fearfall®
This ride is a high-speed, free-fall experience that includes sudden and
intense acceleration, climbing and dropping.
52"/133cm

the ride.
position, (2) support your torso, neck, and head while absorbing Universal’s Islands of Adventure
of seat.
The Amazing Adventures of
Spider-Man®
This 3-D ride takes a journey through the world of Spider-Man™
in a prototype news vehicle. The ride vehicle will suddenly and
dramatically accelerate, stop, spin, climb, and drop. The movement of
the vehicle includes strong tilting and jarring actions.
40"/102cm
37 in height.
RIDER REQUIREMENTS
sudden and dramatic movements similar to a roller coaster, and (3)
brace your body with at least one upper extremity.
seat.
side barriers for containment. The vehicle moves through a show
building with multi-directional motion and abrupt directional
changes. There are loud explosion noises, large flame effects, and
overhead water effects.
Despicable Me Minion Mayhem
This ride simulates the action of a high-speed aerial chase. The ride
vehicle will dramatically and suddenly accelerate, climb, stop, and
dive. The movement of the vehicle includes sudden tilting and jarring
actions. This attraction involves strobes, laser lighting effects, and fog
effects.
Production Central
40"/102cm
in height.
• Stationary seating is available. Guests under 40" (102cm) must
experience this attraction from stationary seating.
38 • Guests who are deaf or hard-of-hearing should notify an Attractions
Attendant for captioning within the ride vehicle.
RIDER REQUIREMENTS Universal Studios Florida
seat.
• Hand-held infants are permitted in stationary seating only.
The vehicle has minimal to adequate floor space. There are no side
barriers for containment. The vehicle has multi-directional motion
and abrupt directional changes. This attraction also has stationary
seating directly adjacent to the ride area, which has adequate floor
space. This attraction has loud noises.
For those not capable of transferring, you may remain in your
wheelchair and experience the attraction from an adjacent
stationary location.
Shrek 4-D
This 3-D movie is presented in theater style seating. The presentation
will involve strobes and other localized effects. The seats will exhibit
tilting and jarring movements coordinated with dramatic action-
packed events of the movie.
• This 3-D adventure involves loud noises and strobe effects with
sudden seat movements which could aggravate certain medical
conditions.
• Stationary seating is available.
• Only one Guest per moving seat.
• Guests who are deaf or hard-of-hearing should notify an Attractions
39 Attendant for captioning within the ride vehicle.
RIDER REQUIREMENTS
This attraction has adequate floor space throughout. There are loud
noises.
Hollywood Rip Ride Rockit
This is a high speed roller coaster ride that includes sudden and
dramatic acceleration, climbing, tilting, and dropping.
51"-79"/130cm-201cm
• This attraction will require Guests to pass through a metal detector
Production Central
as loose articles are strictly prohibited.
the ride.
40 assist Guests in determining their ability to ride.
• Cell phones, cameras, headphones, loose change, keys and other
loose articles are not allowed. Please store articles in the lockers Universal Studios Florida
provided or with a non-rider.
RIDER REQUIREMENTS
least one natural upper extremity.
• When seated, one natural full leg and one natural leg that extends
to edge of seat is required. No prosthetic limbs.
moving platform while boarding and disembarking ride vehicle. You
must also be able to take a small step over and into the ride vehicle
companion.
TRANSFORMERS™: The Ride-3D
This ride takes place on a high-speed vehicle that will suddenly and
dramatically accelerate, stop, spin, climb and drop. The movement of
the vehicle includes strong tilting and jarring actions.
40"/102cm
in height.
RIDER REQUIREMENTS
• When seated, a leg (natural or prosthetic) must extend to the edge
of the seat.
side barriers for containment. The vehicle moves through a show
building with multi-directional motion and abrupt directional
changes. There are loud explosion noises, simulated military combat
effects, and overhead water effects.
Race Through New York Starring
Jimmy Fallon
This ride simulates a high speed, turbulent thrill ride with dramatic
aerobatics, rapid acceleration and deceleration, dramatic tilting and
jarring actions, with sharp turns and sudden drops.
40"/102cm
New York
42 • Guests with a hearing disability should notify an Attractions
Attendant as a closed captioning/assistive listening device is
available at this attraction. Universal Studios Florida
in height.
RIDER REQUIREMENTS
sudden and dramatic movements and (3) brace your body with at
least one leg (natural or prosthetic) which extends to the edge of
the seat.
The vehicle has minimal to adequate floor space. The vehicle
has adequate side barriers for containment. The vehicle has
multi-directional motion which includes rapid acceleration and
deceleration, sharp turns and sudden drops. There are loud noises and
moments of darkness.
Revenge of the Mummy
dramatic acceleration, climbing, tilting, and dropping.
48"/122cm
the ride.
• Stow all loose articles, including cameras and video equipment, in
43 the lockers provided or with a non-rider.
RIDER REQUIREMENTS
sudden and dramatic movements similar to that of a roller coaster,
and (3) brace your body with at least one upper extremity.
• When seated, one natural full leg must fit under the shin guard and
the other leg (natural or prosthetic) must extend to the edge of the
seat.
The Blues Brothers® Show
This is a live musical revue featuring the R&B groove of Jake and
Elwood, the bad boys of blues.

This outdoor show has adequate floor space, contains loud music and
performers in close proximity to the audience.
An Accessible Viewing Area is reserved for our
New York
Guests with disabilities. This area is located near the
stage and is indicated by signs with the International
Symbol of Accessibility.
44
Universal Studios Florida
Fast & Furious – Supercharged
This ride is a high-octane journey into the underground racing world.
The movement of the vehicle is dynamic with sudden accelerations,
dramatic tilting and jarring actions.
40"/102cm
• Guests with a hearing disability should notify an Attractions
Attendant as a closed captioning/assistive listening device is
available at this attraction.
in height.
seat.
• No lap sitting.
The vehicle has minimal to adequate floor space and adequate side
barriers for containment. The vehicle travels over uneven terrain and
encounters loud noises.
Hogwarts™ Express – King’s Cross
The Wizarding World of Harry Potter™ – Diagon Alley™

Station
This is a passenger train that involves traveling in an enclosed cabin
and includes loud noises and low-lighting conditions. The train travels
from King’s Cross Station in Universal Studios Florida to Hogsmeade™
Station in Universal’s Islands of Adventure. Guests must exit and
reboard the train at Hogsmeade™ Station to return to King’s Cross
Station. NOTE: A Park-to-Park admission ticket or Annual Pass is
required to experience this attraction.

height.
RIDER REQUIREMENTS
46 • Sit upright unassisted or be accompanied by a Supervising
Companion.
INFORMATION FOR GUESTS WITH SERVICE ANIMALS Universal Studios Florida
The ride vehicle has adequate floor space and side barriers for
containment. There are loud noises and moments of darkness.
This attraction has a modified ride vehicle to assist
you with your experience. Please see an Attractions
Harry Potter and the Escape from
Gringotts™
This 3-D ride is a high-speed roller coaster that has sudden and
dramatic acceleration and dropping. The movement of the vehicle
also includes spinning, sudden stops and strong tilting and jarring
actions.
42"/107cm
the ride.
47 • A test seat is available in the front of the attraction entrance to

in height.
RIDER REQUIREMENTS
sudden and dramatic movements of a roller coaster, and (3) brace
your body with at least one upper extremity.
• When seated, one natural full leg must fit under the shin guard and
the other leg (natural or prosthetic) must, at minimum, terminate
below the knee.
FEAR FACTOR™ LIVE
This is a live show, based on the hit TV show Fear Factor on NBC, that
involves stunts performed by Guests of Universal Studios Florida.
• This show involves sudden sound effects and intense and atypical
ingestion that some Guests may find discomforting.
This stadium-seating stunt show has adequate floor space throughout.
There are loud noises and performers in close proximity to the
World Expo
audience.
48
Universal Studios Florida
MEN IN BLACK™ Alien Attack™
This ride puts Men In Black recruits on the city streets for an intense
training exercise. The movement of the ride vehicle includes sudden
acceleration, turning and spinning.
42"/107cm
in height.
sudden and dramatic movements including spinning and turning, and
(3) brace your body with at least one upper extremity.
seat.
The Simpsons Ride™
This ride is a motion simulator. The ride vehicle will suddenly and
Springfield U.S.A.: Home of the Simpsons™

dramatically accelerate, climb, stop, and dive. The movement of the
vehicle includes sudden tilting and jarring actions.
40"/102cm
in height.
Attendant for captioning within the ride vehicle.
RIDER REQUIREMENTS
sudden and dramatic movements similar to a roller coaster, and (3)
brace your body with at least one upper extremity. Universal Studios Florida
seat.
• You must be able to negotiate a 10" (26cm) high barrier into the ride
vehicle compartment, either independently or with assistance from
your companion.
The vehicle has minimal to adequate floor space. The vehicle has
adequate side barriers for containment. The vehicle has multi-
directional motion and abrupt directional changes. The show includes
loud noises, water and fog effects.
Kang & Kodos’ Twirl ‘n’ Hurl
This is a circular motion gondola ride. Fly your spaceship towards the
targets to make them spin.

height.
RIDER REQUIREMENTS
either (a) one upper extremity and a leg (natural or prosthetic) which
extends to the edge of the seat or (b) two legs (natural or prosthetic)
51 which extend to the edge of the seat.
• You must be able to take a small step into the ride vehicle
companion.
The vehicle has adequate floor space and adequate side barriers for
containment. The vehicle has constant circular motion and can be
moved up and down by the rider.
Animal Actors On Location!
This show features trained animals performing routines with animal
trainers.

This stadium seating show has adequate floor space throughout.
There are various live performers and animals in direct proximity to
the audience. Please see an Attractions Attendant for recommended
seating locations to ensure the safety of both the service animal and
our animal performers.
52
Curious George Goes to TownSM Universal Studios Florida
This is an interactive playground where you can grab a pump, hose or
lever in the water play area. The ball factory has air effects where you
can throw, blast, and launch thousands of soft foam balls.

This play area has adequate floor space throughout. There are several
interactive water effects throughout the play area.
Woody Woodpecker’s Nuthouse
Coaster
dramatic accelerations, climbs, tilts, and drops.
36"/92cm
in height.
RIDER REQUIREMENTS
53
seat.
• You must be able to take a small step up and over into vehicle
companion.
Fievel’s Playland
This is an interactive play area designed for children. The elements
include a ball crawl, several net climb areas, a teeter-totter, several
slides, and a water slide. If assistance is needed, we suggest this area
be enjoyed with a companion as each element requires some degree
of physical strength (including climbing, jumping, and crawling) to

experience.

This play area has adequate floor space throughout.
54
Fievel’s Playland water slide Universal Studios Florida
This is a raft ride down a water slide. The raft will accelerate and
suddenly and dramatically turn, tilt and drop. Riders will get wet.
RIDER REQUIREMENTS
• Infants must sit upright unassisted. No lap sitting.
• There is a maximum weight limit of 300 lbs per raft.
• You must be able to take multiple steps into the ride vehicle raft,
either independently or with assistance from your companion.
An elevator is located at the bottom of the water slide
for Guests utilizing wheelchairs.
E.T. Adventure
This ride simulates a chase through the forest on a flying bicycle,
which includes sudden tilting and accelerating.
34"/87cm
in height.
RIDER REQUIREMENTS
55 least one upper extremity.
seat.
The vehicle has minimum to adequate floor space. There are no side
barriers for containment. The vehicle moves through a show building
with abrupt speed changes and turns. There are fog effects and
lighting effects. There are animated vehicles and people. There are
also aliens with illuminated hearts and an owl with illuminated eyes.
Universal Orlando’s Horror Make-up
Show
See how top make-up artists create amazing special effects from
Hollywood’s greatest monster movies.

This attraction has adequate floor space throughout. There are loud
noises and performers in close proximity to the audiences.
Hollywood
56
The Bourne Stuntacular
ATTRACTION DESCRIPTION Universal Studios Florida
This action-packed special effects show places you in the world of
Universal Pictures’ Bourne Series where you will be surrounded by
sudden and intense flame and sound effects, including gunfire. Due to
the intense nature of this attraction, parental discretion is advised.

Attendant for captioning within the attraction.
This theater has adequate floor space throughout. There are various
live performers in direct proximity to the audience. Please see an
Attractions Attendant for recommended seating locations to ensure
the safety of both the service animal and our performers.
57
58
WIZARDING WORLD and all related trademarks, characters, names,

and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights
© JKR. (s21)
Details subject to change. Dr. Seuss properties TM & © 2021 Dr. Seuss
Enterprises, L.P. All rights reserved. Jurassic Park and Jurassic World TM
& © 2021 Universal Studios LLC and Amblin Entertainment, Inc. All Rights
Reserved. Rocky and Bullwinkle and Friends TM & © Ward Productions.
Popeye © 2021 King Features Syndicate, Inc. TM Hearst Holdings, Inc. ©
2021 MARVEL. Shrek 4-D © 2021 DreamWorks Animation LLC. All Rights
Reserved. TRANSFORMERS and its logo and all related characters are
trademarks of Hasbro and are used with permission. © 2021 Hasbro.
All Rights Reserved. © 2021 DreamWorks LLC. and Paramount Pictures
Corporation. All Rights Reserved. The Blues Brothers © 2021 D. Aykroyd
and J. Belushi Pisano. TM & © 2021 NBCUniversal Media, LLC. All rights
reserved. Fear Factor TM & © 2021 Endemol Netherlands B.V. Men In
Black & Alien Attack: TM & © 2021 Columbia Pictures Industries, Inc.
All rights reserved. THE SIMPSONS RIDE TM Twentieth Century Fox
Film Corporation. The Simpsons TM & © 2021 Twentieth Century Fox
Film Corporation. All rights reserved. Woody Woodpecker, Woody
Woodpecker’s KidZone, Woody Woodpecker’s Nuthouse Coaster TM
Walter Lantz. Curious George ®, created by Margret and H.A. Rey, is
copyrighted and trademarked by Houghton Mifflin Harcourt Publishing
Company and used under license. Licensed by Universal Studios
Licensing, Inc. All rights reserved. Fievel, Fievel’s Playland ® Universal
Studios/U-Drive J.V. Universal elements and all related indicia TM & ©
2021 Universal Studios. All rights reserved. 21-53814/JL
HEIGHT REQUIREMENTS
SUPERVISING
MINIMUM HEIGHT COMPANION
ATTRACTION REQUIREMENT FOR CHILDREN
The Amazing Adventures 40" (102cm) 40"-48" (102cm-122cm)
of Spider-Man®
Caro-Seuss-el™ — under 48" (122cm)
The Cat in the Hat™ 36" (92cm) 36"-48" (92cm-122cm)
Doctor Doom’s Fearfall® 52" (133cm) —
Dudley Do-Right’s Ripsaw Falls® 44" (112cm) 44"-48" (112cm-122cm)
Flight of the Hippogriff™ 36" (92cm) 36"-48" (92cm-122cm)
Hagrid’s Magical Creatures 48" (122cm)
UNIVERSAL’S ISLANDS OF ADVENTURE
—
Motorbike Adventure™
Harry Potter and the 48" (122cm) —
Forbidden Journey™
The High in the Sky
Seuss Trolley Train Ride!™ 36" (92cm) 36"-48" (92cm-122cm)
Hogwarts™ Express –
Hogsmeade™ Station — under 48" (122cm)
The Incredible Hulk Coaster® 54" (138cm) —

Jurassic Park River Adventure 42" (107cm) 42"-48" (107cm-122cm)
Jurassic World VelociCoaster 51” (130cm) —
One Fish, Two Fish, — under 48" (122cm)
Red Fish, Blue Fish™
Popeye & Bluto’s Bilge-Rat Barges 42" (107cm) 42"-48" (107cm-122cm)
Poseidon’s Fury — under 48" (122cm)
Pteranodon Flyers 36"-56" (92cm-143cm) 36"-48" (92cm-122cm)
Guests over 56" (143cm) must be accompanied by a guest meeting this requirement.
Skull Island: Reign of Kong 36" (92cm) 36"-48" (92cm-122cm)
Storm Force Accelatron® — under 48" (122cm)
Despicable Me Minion Mayhem 40" (102cm) 40"-48" (102cm-122cm)
Guests under 40" (102cm) may experience this attraction from the stationary seating.
E.T. Adventure 34" (87cm) 34"-48" (87cm-122cm)
Fast & Furious – Supercharged 40" (102cm) 40"-48" (102cm-122cm)
Harry Potter and the
Escape from Gringotts™ 42" (107cm) 42"-48" (107cm-122cm)
UNIVERSAL STUDIOS FLORIDA
Hogwarts™ Express – — under 48" (122cm)

King’s Cross Station
Hollywood Rip Ride Rockit 51"-79" (130cm-201cm) —
Kang & Kodos’ Twirl ‘n’ Hurl – under 48" (122cm)
MEN IN BLACK™ 42" (107cm) 42"-48" (107cm-122cm)
Alien Attack™
Race Through New York 40" (102cm) 40"-48" (102cm-122cm)
Revenge of the Mummy 48" (122cm) —
The Simpsons Ride™ 40" (102cm) 40"-48" (102cm-122cm)
TRANSFORMERS™: The Ride-3D 40" (102cm) 40"-48" (102cm-122cm)
Woody Woodpecker’s 36" (102cm) 36"-48" (92cm-122cm)
Nuthouse Coaster
GUIDE FOR
Rider Safety
and Accessibility
ver. 2022.10
U N I V E R S A L’ S VO LC A N O BAY
WAT E R T H E M E PA R K
Welcome to Universal’s Volcano Bay
This guide will provide you with detailed information about each
attraction experience to ensure that everyone is able to make well-
informed decisions about their ability to safely, comfortably, and
conveniently experience our attractions.
We have included specific information in this guide for Guests with
disabilities with a clear outline of the accommodations at each
attraction, as well as the physical requirements for entering or exiting
slide start tubs, tubes, mats, rafts, pools, and other attraction areas. It
is important to note that although all of our park Team Members are
eager to make your day as pleasant as possible, they are not trained
in lifting or carrying techniques and therefore cannot provide physical
assistance. We therefore suggest that Guests with disabilities bring
a companion who can provide any physical assistance that may be
needed.
Our goal is to provide the best accommodations possible to all of our
Guests. With the information that follows and the knowledge our
Team Members have, we are confident the experience you have with
us will exceed your expectations.
VIRTUAL LINE™ EXPERIENCE
All of Universal’s Volcano Bay attractions employ the use of the
Virtual Line™ experience, which allows Guests to schedule a wait
time that is comparable to the current queue wait time for the given
attraction. Once a wait time is assigned, Guests are free to enjoy
other water theme park offerings. As soon as an active Virtual Line™
experience pass is redeemed, Guests may select another Virtual Line™
experience wait time.
How to Contact Us
If at any time you feel that you do not have enough information,
please feel free to message Guest Services at www.visitorsatisfaction.
com/contactus/. Guest Services Coordinators are available seven days
a week between the hours of 8:30AM until park close and make every
effort to respond to messages within 24 to 48 hours; however, due to
the high volume of emails received each day, please allow several days
for a response. If you require an immediate response, please call us at
407-224-4233. If you have any questions while visiting our parks, please
stop by Guest Services inside the main entrance for assistance.
Participate Responsibly
Failure to follow posted guidelines may result in serious injury or
expulsion from the park.
Table of Contents
ATTRACTION INFORMATION SYMBOL DESCRIPTIONS . . . . . . . . . . . . . 1
RIDER REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
ACCESSIBILITY ACCOMMODATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
SAFETY ADVISORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
For Your Safety
Lost Items
Attraction Tubes and Rafts
Magnetic Fields
Loose and Free-Flowing Articles
RF Technology
GENERAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Parking
Wheelchair Rental
Restrooms
First Aid
Family Services
GUESTS USING STANDARD WHEELCHAIRS
OR MOTORIZED WHEELCHAIRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
GUESTS USING ELECTRIC CONVENIENCE VEHICLES (ECV) . . . . . . . . . . . 6
GUESTS USING OXYGEN TANKS/DEVICES . . . . . . . . . . . . . . . . . . . . . . . . . 7
GUESTS WITH VISION DISABILITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
SERVICE ANIMALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
GUESTS WITH LIMB DIFFERENCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
GUESTS WITH PROSTHESES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
CASTS OR BRACES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
EVACUATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
ACCOMPANIED BY A SUPERVISING COMPANION . . . . . . . . . . . . . . . . . . . 9
DESCRIPTIONS AND RESTRICTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
EXPLANATION OF TERMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
RIDES AND ATTRACTIONS
Rainforest Village
Kala and Tai Nui Serpentine Body Slides . . . . . . . . . . . . . . . . . . . . . . . . . 11
Ohyah and Ohno Drop Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Puka Uli Lagoon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Maku Puihi Round Raft Rides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
TeAwa The Fearless River . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Taniwha Tubes – Tonga & Raki . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Punga Racers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
River Village
Krakatau Aqua Coaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Runamukka Reef . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Tot Tiki Reef . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Kopiko Wai Winding River . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Honu ika Moana . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Wave Village
Ko'okiri Body Plunge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
The Reef . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Waturi Beach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Symbol Descriptions
Attraction Warning Signs can be found at the entrance of each
attraction to help determine the suitability for Guests based on their
abilities. You will see the following symbols used throughout the
Attraction Information Section and our Attraction Warning Signs:
Attraction is not allowed for Guests with a history of
heart conditions or abnormal blood pressure.
Attraction is not allowed for Guests with back, neck, or

similar physical conditions.
Expectant mothers are not allowed on this attraction.
Attraction is not allowed for Guests with recent surgery

or other conditions that may be aggravated by this
attraction.
1 Guests must be able to independently support
themselves in the tube or raft during the ride
experience.
Guests must be of the indicated height to experience
this attraction.
Children within this range of height must experience this
attraction with a Supervising Companion who meets all
other ride requirements.
Guests with casts or braces must see an attendant for
assistance.
Guests with arm or leg casts may not ride.
Guests with limb differences or prosthetics must see an

The single or combined weight of rider(s) must not

exceed the weight limit indicated on this symbol.
Footwear is not permitted on this attraction.
Attire with buckles, rivets, or any sharp adornments that

could damage the slide, including on or in footwear and
jewelry, are not permitted on this attraction.
Life jackets are not permitted on this attraction.
T-shirts are not permitted on this attraction.

This attraction has a minimum and maximum number
of riders indicated on this symbol. If your party size is
smaller or larger than the requirement, you will be split
up or combined with other riders.
This attraction only accommodates single-riders.
Children under 48" (122cm) must wear a U.S. Coast

Guard-approved life jacket to participate.
U.S. Coast Guard-approved life jackets are permitted on

this attraction.
An accessible entrance is available at this attraction.
Pool depth for this attraction is indicated on this

symbol.
Rider Requirements 2
For all attractions, you must be able to independently support
your torso, neck and head while absorbing sudden and dramatic
movements throughout the experiences. For additional requirements,
please consult the attraction listing in this guide. If you have any
questions, please see an Attractions Attendant or contact Guest
Services.
Accessibility Accommodations
At Universal Orlando we are proud of providing accommodations that
create a welcoming, inclusive environment and accessible experiences
for our Guests.
VIRTUAL LINE™ EXPERIENCE
Since all of Universal’s Volcano Bay queued attractions employ the
use of the Virtual Line™ experience, Universal Orlando’s Attraction
Assistance Pass is not valid at Universal’s Volcano Bay attractions.
Please visit Guest Services if additional assistance is needed.
Safety Advisory
FOR YOUR SAFETY
Read all health and safety requirements for each attraction as
they are not all the same. You know your physical conditions and
limitations; Universal Orlando does not. If you suspect your health
could be at risk for any reason or you could aggravate a pre-existing
condition of any kind, do not ride or participate.
ATTRACTION INFORMATION
For your safety and the safety of others, always face forward, keeping
your hands and feet inside the slide or ride vehicle at all times, as
applicable. Remain seated until you receive instruction to exit. Always
follow Lifeguard instructions and ask for assistance if needed.
LOST ITEMS
Never attempt to recover a lost item while riding. Notify an
Attendant or Lifeguard for assistance and we will do everything we
can to recover your property as quickly as possible.
3 ATTRACTION TUBES AND RAFTS
Certain attractions use different types of tubes and rafts that some
Guests may find uncomfortable. Guests with certain body dimensions
may not be accommodated on some of our attractions. Maximum
weight limits are posted at the entrance of the attraction and in this
guide under the Attraction Information section.
MAGNETIC FIELDS
Many common devices produce electric or magnetic fields. They are
used in everyday life as well as in our parks. The magnetic fields are
generally confined to the equipment and should pose no concern as
our Guests are not exposed to the proximity of the fields. Please visit
Guest Services or Concierge in the park for further information.
LOOSE AND FREE-FLOWING ARTICLES
All articles must be free of any sharp adornments that could damage
the slides. Please leave any loose articles with a non-rider or in a
locker. Guests with excessively long hair or long and flowing articles of
clothing or accessories are required to take certain precautions before
RF TECHNOLOGY
Universal Orlando Resort utilizes systems and devices that include
active radio frequency (RF) technology. The levels of RF energy they
generate are comparable to those found in common consumer
devices. These systems and devices are designed, tested, and
manufactured to comply with Federal Communications Commission
(FCC) regulations. If you use an electronic medical device and have
concerns regarding RF interference, please consult your medical
device manufacturer or a qualified medical professional.
LOCKERS
Lockers are available at the front of the park, Wave Village, River
General Information
PARKING
Guests entering the garage with an Accessible Parking Permit
will be directed to the parking area for Guests with disabilities. 4
Transportation via bus is provided for all Guests to access Volcano
Bay. If you need assistance in boarding the bus, please see an
Attendant.
WHEELCHAIR RENTAL
If you require a wheelchair, limited quantities are available for rental
on a first come, first served basis. The wheelchair rental facility is
located on the third floor of the Parking and Transportation Center.
You will be asked to leave a monetary deposit, plus the daily rental
fee for the wheelchair. While in the park, if additional assistance is
needed, please notify a Concierge attendant.
RESTROOMS
All restrooms within Volcano Bay have facilities that are accessible for
Guests using wheelchairs.
FAMILY RESTROOMS
For your convenience, family restrooms are located at the front of the
park and in the Rainforest Village and River Village areas of the park.
FIRST AID
Our First Aid facility is staffed with registered nurses and professional
paramedics. At Volcano Bay, the primary First Aid Station is located
next to the park entrance. If you have any questions or need
additional assistance, ask any Team Member.
FAMILY SERVICES
At Volcano Bay you’ll find nursing facilities and a family restroom area
Guests Using Standard Wheelchairs or
Motorized Wheelchairs
For your enjoyment and convenience, all of our shopping and
dining facilities are wheelchair accessible. These areas are
clearly marked with the International Symbol of Accessibility.
For each individual attraction, there are specific boarding
requirements and accommodations for Guests traveling in either a
standard wheelchair or a motorized wheelchair. Most attractions
require Guests using wheelchairs to transfer from their mobility
device to ascend or descend steps of a tower. In addition, Guests will
need to be able to independently position themselves in the proper
riding position and exit the pool.
Within the park, various water sprays are used throughout the general
pathways. Care should be given to any personal wheelchair and
mobility accessories as the pathways will be wet.
The following Attractions are accessible to Guests who are able to
fully transfer from a wheelchair to the attraction either on their own
5 or with assistance of another person in their party. See specific ride
requirements to assess ability to ride, and for additional information
regarding accessible entrance locations in the Attraction Information
section.
• Maku Puihi Round Raft Rides • The Reef
• Krakatau Aqua Coaster • Waturi Beach
• TeAwa The Fearless River • Puka Uli Lagoon
• Kopiko Wai Winding River
Guests Using Electric Convenience
Vehicles (ECV)
We apologize, but none of the attraction queues at
Universal’s Volcano Bay will accommodate Electric
Convenience Vehicles (ECV). At attractions that can
accommodate standard wheelchairs, Guests may transfer from their
ECV into a standard wheelchair which is provided at select locations.
The attractions that have standard wheelchairs for transfer are Maku
Puihi Round Raft Rides and the Krakatau Aqua Coaster. If you cannot
transfer to a standard wheelchair, please see an Attendant.
Guests must adhere to Universal’s safe usage policy noted below for
powered mobility devices such as, but not limited to, power-driven
wheelchairs, electric convenience vehicles/scooters, Segways, or
other power-driven mobility devices.
•G
uests using powered mobility devices must operate them at a safe
speed equivalent to or slightly slower than surrounding pedestrians.
• P owered mobility devices are prohibited on escalators and must
use the designated pathway upon arriving at Universal’s Volcano Bay
6
entry area.
•G
uests using powered mobility devices must power down and
remove keys (as applicable) when left unattended.
•G
uests using powered mobility devices are responsible for any harm,
damages, or injury caused to any person or property caused by the
powered mobility device user’s intentional, reckless, or negligent
usage of the powered mobility device.
• T he Park is not responsible for any harm or damage caused to any
powered mobility device by other park Guests or while a powered
mobility device is left unattended or while a powered mobility
device is used in violation of these rules.
•H
overboards are not permitted in the park.
Guests Using Oxygen Tanks/Devices
Oxygen tanks are only allowed in dry areas of Universal’s Volcano Bay.
Dry areas include merchandise and food locations, cabanas, common
walkways, and beach areas.
Guests with Vision Disabilities

This Guide for Rider Safety and Accessibility is available in large font
and embossed in Braille at Guest Services, located at the front of the
park.
Virtual Line™ reservation paddles employ the use of audio jacks for
audible instructions on receiving a return time throughout the park.
For Guest safety, we ask that you provide your own device to utilize
this feature.
Many attractions can accommodate a Guest with a white cane. The
cane may need to be collapsed on some attractions and all white
canes must be free of any sharp adornments that may damage the
slides.
7
Please see an Attendant or Lifeguard with any questions or for further
assistance.
Service Animals
Trained Service Animals are welcome at Universal Orlando
Resort. Animals who do not meet the definition of a Service
Animal will not be permitted in the park. Service Animals
must be harnessed, leashed, or tethered, unless these devices
interfere with the Service Animal’s work or the individual’s disability
prevents using these devices. In that case, the individual must
maintain control of the animal through voice, signal, or other effective
controls.
Service Animals are welcome in all of our restaurant and merchandise
locations. Please be aware that Service Animals are not permitted in
any pool or attraction.
Portable Service Animal kennels are available while you’re on each
attraction. Please note that our Team Members cannot assist in the
handling of Service Animals.
Service Animal relief areas are available at the following locations:
• Rainforest Village next to Maku Puihi Round Raft Rides
• River Village near Honu ika Moana
Guests with Limb Differences
The following attractions require Guests to have two (2) natural arms
that terminate below the elbow:
• Ko’okiri Body Plunge • Ohyah & Ohno Drop Slide
• Kala & Tai Nui Serpentine • Runamukka Reef
Body Slides • Tot Tiki Reef
The following attraction requires Guests to have two (2) naturally

functioning hands:
• Krakatau Aqua Coaster
The following attractions require Guests to have two (2) natural legs
that terminate below the knee that can cross:
• Ko’okiri Body Plunge • Punga Racers
• Ohyah & Ohno Drop Slide
8
The following attractions require Guests to have two (2) arms
with two (2) functioning hands – one (1) hand or arm can be a
functioning prosthetic:
• Maku Puihi Round Raft Ride • Honu ika Moana

• Taniwha Tubes – Tonga
& Raki
Guests with Prostheses

Information section to ensure rider eligibility. If permitted to ride, any
Guests with prosthetic devices will be required to ensure the device
is properly attached and must have the ability to remain in proper
riding position throughout the attraction experience. Any prosthetic
with exposed sharp adornments that may damage the slide must be
removed and left with a non-rider. Universal is not responsible for
water damage to prostheses.
On attractions where prosthetic limbs must be removed, certain
natural limb requirements are required to ride safely.
The following attractions require Guests to remove arm prosthetics:
• Ko’okiri Body Plunge • Krakatau Aqua Coaster
• Ohyah & Ohno Drop Slide
If you have any questions, please ask an Attendant or visit Guest

Services or the Concierge Hut.
Casts or Braces
Information section to ensure rider eligibility. Casts or braces,
where permitted, must fit comfortably in the ride vehicle and not
interfere with proper functioning of the ride experience. Universal
is not responsible for water damage to casts or braces. If in doubt
about your ability to experience a ride safely, please consult with an
attraction Attendant or visit Guest Services for further information.
Guests with arm or leg casts will not be allowed to ride the following
attractions:
• Kala and Tai Nui Serpentine • Runamukka Reef
• Ohyah & Ohno Drop Slides • Ko’okiri Body Plunge
• Punga Racers
Evacuations
9 If an evacuation of an attraction or venue is required, Guests may
need to navigate stairs, narrow walkways, or ladders. Please have
a member of your party assist you or inform an Attendant if you
require further assistance.
Accompanied by a Supervising
Companion
Any child who meets the minimum height requirement of the
attraction but does not meet the 48" (122cm) ride-alone height
requirement must be accompanied by a Supervising Companion. A
Supervising Companion is defined as someone who is 14 years of age
or older and meets all other attraction ridership requirements. At
all of our attractions, children under 48" (122cm) must be able to sit
upright unassisted on all rides. See individual attraction descriptions
below for details on Supervising Companion options exclusive to each
slide, river, and pool.
Descriptions and Restrictions
There are a few general conditions which apply to all attractions:
All of the attractions at Universal’s Volcano Bay incorporate safety
systems designed to accommodate people of average physical stature
and body proportion. Therefore, certain restrictions may apply for
some Guests at each attraction based on the nature and dynamics of
the experience. This includes restrictions based on body shape or size,
height, weight, medical conditions, or other physical conditions which
could be aggravated by the experience. Our prime consideration is
the ability of each person to endure the dynamics of each attraction
without risk of injury to that person or others.
Explanation of Terms
We use a standard set of terms to describe each of our attractions.
Our intent is to provide you with a clear understanding of each
attraction’s dynamics and physical requirements so that you can
make an informed decision about experiencing them. The attraction
information in this guide will be presented in the following categories: 10
This section outlines the specific ride vehicle movements to be
expected while riding.
This section outlines specific physical restrictions and requirements to
ensure a comfortable and safe ride experience.
RIDER REQUIREMENTS
This section outlines the physical abilities required to experience the
attraction.
INFORMATION FOR GUESTS USING WHEELCHAIRS
This section outlines the level of accommodation and other special
instructions for those persons using wheelchairs as they experience
the attraction. It is important to review this information fully before
experiencing an attraction and consult with an Attendant to clarify
issues or questions that you may have. As part of the IMPORTANT
ACCESS INFORMATION, there are some fundamental requirements
necessary to ride which may differ slightly from attraction to
attraction.
Kala and Tai Nui Serpentine
Body Slides
This attraction features high-speed free-fall slides that begin in an
enclosed capsule with a trap door, while riders twist through a tube
into a splashdown lane 125-feet (28-meters) below.
48"/122cm
300lbs/136kg
Rainforest Village
4”/10cm
This attraction may not accommodate certain people due to their
body shape or size.
Two natural arms that terminate below the elbow and two natural
Universal’s Volcano Bay
legs that terminate below the knee are required. Stand with back,
head, and heels against the wall of the capsule, with legs crossed
below the knee and arms crossed over the chest and maintain this
position throughout the ride. Must also be able to absorb the sudden
and dramatic movements including sudden accelerations, dramatic
tilting, and jarring actions.
Guests who are ambulatory to ascend stairways and exit the landing
pool without assistance are able to ride.
Ohyah and Ohno Drop Slides
This attraction features physically challenging body slides with sudden
twists and turns. Ohyah finishes with a 4-foot (1.2-meter) drop and
Ohno finishes with a 6-foot (1.8-meter) drop into a pool 10-feet
(3-meters) in depth. Strong swimming ability required.
48"/122cm
10'/3m
Rainforest Village
RIDER REQUIREMENTS
legs that terminate below the knee are required. Lie feet first, face
up, with legs crossed below the knee and arms crossed over the chest
and maintain this position throughout the ride. Must also be able
to absorb the sudden and dramatic movements including sudden 12
accelerations, dramatic tilting, and jarring actions. NOTE: All riders
must have strong swimming ability. This attraction exits into a 10-foot Universal’s Volcano Bay
(3-meter) pool.
Guests who are ambulatory to ascend stairways, cross swinging
bridges, and exit the landing pool without assistance are able to ride.
Puka Uli Lagoon

This attraction is a pool with a depth of 0–4 feet (0–1.2 meters).
Guests may relax and swim around the pool at their leisure.
0-4'/0-1.2m
Children under 48” (122cm) must wear a U.S. Coast Guard-approved
life vest. Non-swimmers should wear a U.S. Coast Guard-approved
life vest. Diaper age children must wear swim diapers covered by their
swimsuit.
Guests who are able to fully transfer from a wheelchair onto the pool
lift may access the attraction. Please see an attendant for assistance.
Maku of Maku Puihi Round Raft Rides
This attraction is a dynamic slide with steep drops and sudden twists,
turns, and spinning while riding in a five-person raft.
42"/107cm
42-48"/107-122cm
1050lbs/476kg
Rainforest Village
3'/.9m
body shape or size.
RIDER REQUIREMENTS
13
Two functioning hands (one may be a functioning prosthetic) are
required. Continuously hold the handles during the entire ride
experience. Sit upright with legs (natural or prosthetic) towards the

middle of the raft and maintain an upright position throughout the
entire ride. Must also be able to absorb the sudden and dramatic
movements including sudden accelerations, dramatic tilting, and
jarring actions. No lap-sitting.
Guests who are able to fully transfer from a wheelchair into the raft
may utilize the lift located to the right of the main queue entrance.
Please see an Attendant for assistance.
Puihi of Maku Puihi Round Raft Rides
This attraction is a dynamic slide with steep drops and sudden twists,
42"/107cm
42-48"/107-122cm
850lbs/386kg
Rainforest Village
3'/.9m
body shape or size.
RIDER REQUIREMENTS
14
required. Continuously hold the handles during the entire ride Universal’s Volcano Bay
Guests who are able to fully transfer from a wheelchair into the raft
may utilize the lift located to the right of the main queue entrance.
Please see an Attendant for assistance.
TeAwa The Fearless River
This attraction is a fast moving experience with sudden churning
rapids, choppy waves and depths up to 6-feet (1.8-meters).
42"/107cm
42-48"/107-122cm
3-6'/.9-1.8m
Rainforest Village
Children under 48" (122cm) must enter the river accompanied by a

Supervising Companion. For your safety, all participants must enter
and exit at the designated locations only.
RIDER REQUIREMENTS
15 All riders must independently support themselves throughout the
entire attraction experience. Children under 48" (122cm) must enter
the river accompanied by a Supervising Companion. All guests must
wear a U.S. Coast Guard-approved life vest.

Guests who are able to fully transfer from a wheelchair into the river
may access the attraction either through the sloped entry or the pool
lift provided. Please see an Attendant for the accessible entrance
location.
Taniwha Tubes – Tonga & Raki
This attraction features four dynamic, twisting water slides featuring
steep drops, sudden twists and turns, and water sprays while riding in
a tube.
42"/107cm
42-48"/107-122cm
Rainforest Village
SINGLE RIDER TWO RIDERS
300lbs/136kg 450lbs/204kg
3'/.9m
body shape or size.
RIDER REQUIREMENTS
16
Two functioning hands (one may be a functioning prosthetic) are Universal’s Volcano Bay
required. Continuously hold the handles during the entire ride
front of the tube and maintain an upright position throughout the
Guests who are ambulatory to ascend stairways, cross swinging
bridges, and exit the landing pool without assistance are able to ride.
Punga Racers
This attraction features four individual high-speed slides where riders
slide through dark areas with sudden drops and turns.
42"/107cm
300lbs/136kg
10"/25cm
Rainforest Village

body shape or size.
RIDER REQUIREMENTS
Two natural legs that terminate below the knee are required. You
17 should be able to independently: (1) Lie back with your head and
torso against the slide surface with legs crossed below the knee and
(2) support your torso, neck, and head while absorbing sudden and
dramatic movements including sudden accelerations, dramatic tilting,

and jarring actions within the slide and through the end of the run-
out lane.
Guests who are ambulatory to ascend stairways and exit the run-out
without assistance are able to ride.
Krakatau Aqua Coaster
This attraction takes you on a thrilling, high-speed water coaster ride
within a four-person boat that includes powerful climbs, plunging
drops, and side-to-side motion.
42"/107cm
42-48"/107-122cm
700lbs/317kg
River Village
body shape or size.
RIDER REQUIREMENTS
Two natural functioning hands are required. Continuously hold the 18
handles during the entire ride experience. Independently maintain
yourself in an upright position while seated. Must also be able to Universal’s Volcano Bay
absorb the sudden and dramatic movements including sudden
accelerations, dramatic tilting, and jarring actions. No lap-sitting.
Guests who are able to fully transfer from a wheelchair into the
boat may utilize the elevator located to the left of the main queue
entrance. Please see an Attendant for assistance.
Runamukka Reef
Runamukka Reef is a play area for children with slides, bubbling
geysers, water guns, and dump cups.
54"/138cm
0-8"/0-20cm
Maximum rider height for slides is 54" (137cm).
RIDER REQUIREMENTS
River Village
legs that terminate below the knee are required. Sit upright or lie
back face up with feet first and with legs crossed below the knee
and arms crossed over the chest throughout the entire ride. Infants
must be able to independently support their head and neck. No
19 lap-sitting. Diaper age children must wear swim diapers covered by
their swimsuit.

Guests who are ambulatory to ascend stairways with or without
assistance are able to ride.
Tot Tiki Reef

Tot Tiki Reef is a play area for children with slides, bubbling geysers,
water guns, and dump cups.
48"/122cm
0-8"/0-20cm
Maximum rider height for slides is 48” (122cm).
RIDER REQUIREMENTS
legs that terminate below the knee are required. Sit upright or lie
back face up with feet first and with legs crossed below the knee
and arms crossed over the chest throughout the entire ride. Infants
must be able to independently support their head and neck. No
lap-sitting. Diaper age children must wear swim diapers covered by
their swimsuit.
Guests who are ambulatory to ascend stairways with or without
assistance are able to ride.
Kopiko Wai Winding River
This attraction is a gently moving 3-feet (1-meter) deep river through
shaded areas, caves, and waterfalls.
3'/.9m
Children under 48" (122cm) must wear a U.S. Coast Guard-approved
life vest and be accompanied by a Supervising Companion. Non-
swimmers should wear a U.S. Coast Guard-approved life vest. For your
safety, all participants must enter and exit at the designated locations
only.
River Village
RIDER REQUIREMENTS
Be able to independently support yourself throughout the
experience. Diaper age children must wear swim diapers covered by
their swimsuit.
INFORMATION FOR GUESTS USING WHEELCHAIRS 20
Guests who are able to fully transfer from a wheelchair into the river
may access the attraction through the sloped entry provided. Please Universal’s Volcano Bay
see an Attendant for the accessible entrance location.
Honu of Honu ika Moana
This attraction is a dynamic slide with steep drops, sudden twists,
48"/122cm
700lbs/317kg
3'/.9m
River Village

body shape or size.
RIDER REQUIREMENTS
21 required. Continuously hold the handles during the entire ride
ika Moana of Honu ika Moana
This attraction is a dynamic slide with steep drops, sudden twists,
42"/107cm
42-48"/107-122cm
750lbs/340kg 3'/.9m
River Village
body shape or size.
RIDER REQUIREMENTS
required. Continuously hold the handles during the entire ride 22
middle of the raft and maintain an upright position throughout the Universal’s Volcano Bay
Ko'okiri Body Plunge
This attraction is a high-speed free-fall slide that begins in an enclosed
capsule with a trap door, while riders plunge through a tube into a
pool 125-feet (38-meters) below.
48"/122cm
300lbs/136kg
3'/.9m
Wave Village

body shape or size.
RIDER REQUIREMENTS
23 Two natural arms that terminate below the elbow and two natural
legs that terminate below the knee are required. Stand with back,
head, and heels against the wall of the capsule, with legs crossed
below the knee and arms crossed over the chest and maintain this
position throughout the ride. Must also be able to absorb the sudden
and dramatic movements including sudden accelerations, dramatic
tilting, and jarring actions.
The Reef
This attraction is a pool with a depth up to 6-feet (1.8-meters). Guests
may relax and swim around the pool at their leisure.
0-6'/0-1.8m
Children under 48” (122cm) must wear a U.S. Coast Guard-approved
life vest. Non-swimmers should wear a U.S. Coast Guard-approved
life vest. Diaper age children must wear swim diapers covered by their
swimsuit.
Wave Village
Guests who are able to fully transfer from a wheelchair onto the pool
lift may access the attraction. Please see an Attendant for assistance.
24
Waturi Beach
ATTRACTION DESCRIPTION Universal’s Volcano Bay
This attraction is a wave pool with depths up to 6-feet (1.8-meters).
Waves can be sudden and dynamic.
0-6'/0-1.8m
Children under 48" (122cm) must wear a U.S. Coast Guard-approved
life vest. Non-swimmers should wear a U.S. Coast Guard-approved life
vest. Guests may enter the pool from the shore only.
REQUIREMENTS
Be able to independently support yourself during sudden onset of
waves and currents. Diaper age children must wear swim diapers
covered by their swimsuit.
Guests who are able to fully transfer from a wheelchair into the pool
may access the attraction through the sloped entry provided. Please
see an Attendant for the accessible entrance location.
Details subject to change. Universal elements and all related indicia

TM & © 2021 Universal Studios. All rights reserved. 21-53816/JL
HEIGHT REQUIREMENTS
SUPERVISING
MINIMUM HEIGHT COMPANION
ATTRACTION REQUIREMENT FOR CHILDREN
Honu of Honu ika Moana 48" (122cm) —
ika Moana of Honu ika Moana 42" (107cm) 42"-48" (107cm-122cm)
Kala and Tai Nui
Serpentine Body Slides 48” (122cm) —
Ko'okiri Body Plunge 48" (122cm) —

Kopiko Wai Winding River — under 48" (122cm)
Krakatau Aqua Coaster 42" (107cm) 42"-48" (107cm-122cm)
Maku Puihi Round Raft Rides 42" (107cm) 42"-48" (107cm-122cm)
Ohyah and Ohno Drop Slides 48" (122cm) —
Puka Uli Lagoon — —
Punga Racers 42" (107cm) —
The Reef — —
Runamukka Reef Play area for children under 54" (137cm)
Taniwha Tubes – Tonga & Raki 42" (107cm) 42"-48" (107cm-122cm)
25 TeAwa The Fearless River 42" (107cm) 42"-48" (107cm-122cm)
Tot Tiki Reef Play area for children under 48" (122cm)
Waturi Beach — —
WEIGHT REQUIREMENTS
SINGLE RIDER COMBINED RIDER
ATTRACTION WEIGHT LIMIT WEIGHT LIMIT
Honu of Honu ika Moana — 700lbs (317kg)
ika Moana of Honu ika Moana — 750lbs (340kg)
Kala and Tai Nui
Serpentine Body Slides 300lbs (136kg) —
Ko'okiri Body Plunge 300lbs (136kg) —

Krakatau Aqua Coaster — 700lbs (317kg)
Maku of Maku Puihi — 1050lbs (476kg)
Round Raft Rides
Puihi of Maku Puihi — 850lbs (386kg)
Round Raft Rides
Punga Racers 300lbs (136kg) —
Taniwha Tubes – Tonga & Raki 300lbs (136kg) 450lbs (204kg)

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UNIVERSAL ORLANDO RESORT

UNIVERSAL ORLANDO RESORT UNIVERSAL ORLANDO RESORT

GUIDE FOR GUIDE FOR

Health and Safety

Metal detectors used at this attraction.

Attraction is not allowed for Guests with a

Expectant mothers are not allowed on this

Attraction is not recommended for Guests who

Attraction is not recommended for Guests who

Attraction is not recommended for Guests who

Attraction is not recommended for Guests who

Attraction is not allowed for Guests wearing

Guests must transfer to a standard wheelchair.

Attraction/ride vehicle can accommodate

ISLANDS OF ADVENTURE • Jurassic World VelociCoaster

ISLANDS OF ADVENTURE UNIVERSAL STUDIOS

ISLANDS OF ADVENTURE UNIVERSAL STUDIOS

8 Guests Using Electric Convenience

ISLANDS OF ADVENTURE UNIVERSAL STUDIOS

Please see a Show Attendant for further assistance.

10 Please see a Show Attendant for further assistance.

Please see an Attractions Attendant with any questions or for further

ISLANDS OF ADVENTURE • Storm Force Accelatron®

Guests with Casts

ISLANDS OF ADVENTURE UNIVERSAL STUDIOS

• Secure all loose articles before riding.

• Secure all loose articles before riding.

INFORMATION FOR GUESTS WITH SERVICE ANIMALS

• Supervising Companion required for children under 48" (122cm) in

The Wizarding World of Harry Potter™ – Hogsmeade™

The Wizarding World of Harry Potter™ – Hogsmeade™

• Supervising Companion required for children under 48" (122cm) in

INFORMATION FOR GUESTS WITH SERVICE ANIMALS

Jurassic Park Discovery Center

INFORMATION FOR GUESTS WITH SERVICE ANIMALS

Skull Island: Reign of Kong

INFORMATION FOR GUESTS WITH SERVICE ANIMALS

Marvel Super Hero Island®

• Supervising Companion required for children under 48" (122cm) in

Marvel Super Hero Island®

INFORMATION FOR GUESTS WITH SERVICE ANIMALS

The Wizarding World of Harry Potter™ – Diagon Alley™

• Supervising Companion required for children under 48" (122cm) in

47 • A test seat is available in the front of the attraction entrance to

Springfield U.S.A.: Home of the Simpsons™

• Secure all loose articles before riding.

Woody Woodpecker’s KidZone

INFORMATION FOR GUESTS WITH SERVICE ANIMALS

Woody Woodpecker’s KidZone

INFORMATION FOR GUESTS WITH SERVICE ANIMALS

Fievel’s Playland water slide Universal Studios Florida

INFORMATION FOR GUESTS WITH SERVICE ANIMALS

• Guests who are deaf or hard-of-hearing should notify an Attractions

WIZARDING WORLD and all related trademarks, characters, names,

The Incredible Hulk Coaster® 54" (138cm) —

Hogwarts™ Express – — under 48" (122cm)

Attraction is not allowed for Guests with back, neck, or

Expectant mothers are not allowed on this attraction.

Attraction is not allowed for Guests with recent surgery

• Secure all loose articles before riding.

• Secure all loose articles before riding.

• Supervising Companion required for children under 48" (122cm) in

• Supervising Companion required for children under 48" (122cm) in

• Supervising Companion required for children under 48" (122cm) in

• Supervising Companion required for children under 48" (122cm) in

47 • A test seat is available in the front of the attraction entrance to

• Secure all loose articles before riding.

• Guests who are deaf or hard-of-hearing should notify an Attractions