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    HOSPITALITY

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    Lyka Ramos
    1. The hospitality industry requires managing diversity as both workers and guests come from various backgrounds. Managers must be able to accommodate all people regardless of ethnicity, culture, gender, language or ability. 2. Good teamwork in the hospitality industry creates a productive environment through communication, cooperation and teamwork, which are important for organizational success. 3. Human resource management impacts workplace diversity in hospitality by ensuring the staff reflects the diverse clientele. Fostering inclusion can improve employee retention and productivity.

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    HOSPITALITY

    Uploaded by

    Lyka Ramos
    26 views2 pages
    1. The hospitality industry requires managing diversity as both workers and guests come from various backgrounds. Managers must be able to accommodate all people regardless of ethnicity, culture, gender, language or ability. 2. Good teamwork in the hospitality industry creates a productive environment through communication, cooperation and teamwork, which are important for organizational success. 3. Human resource management impacts workplace diversity in hospitality by ensuring the staff reflects the diverse clientele. Fostering inclusion can improve employee retention and productivity.

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    1. The hospitality industry requires managing diversity as both workers and guests come from various backgrounds. Managers must be able to accommodate all people regardless of ethnicity, culture, gender, language or ability. 2. Good teamwork in the hospitality industry creates a productive environment through communication, cooperation and teamwork, which are important for organizational success. 3. Human resource management impacts workplace diversity in hospitality by ensuring the staff reflects the diverse clientele. Fostering inclusion can improve employee retention and productivity.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    26 views2 pages

    HOSPITALITY

    Uploaded by

    Lyka Ramos
    1. The hospitality industry requires managing diversity as both workers and guests come from various backgrounds. Managers must be able to accommodate all people regardless of ethnicity, culture, gender, language or ability. 2. Good teamwork in the hospitality industry creates a productive environment through communication, cooperation and teamwork, which are important for organizational success. 3. Human resource management impacts workplace diversity in hospitality by ensuring the staff reflects the diverse clientele. Fostering inclusion can improve employee retention and productivity.

    Copyright:

    © All Rights Reserved
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    Download as pdf or txt
    of 2

    1. Why should managers practice diversity in the Hospitality and Tourism industry?

    Because in hospitality, workers as well as guests and travellers come from all over
    the world from various walks of life, If someone can’t handle ethnic and cultural
    diversity, being around people with various gender identities and sexual orientations,
    being around people who speak different languages, or not knowing how to
    accommodate employees, guests, and travellers with varying abilities, hospitality is
    definitely not the industry for them.

    If having a diverse staff bothers someone as a manager, surely you won’t be able to
    assist or accommodate diverse guests and travellers.

    2. How might teamwork impact on the management of diversity in the hospitality and
    tourism industry?

    In the hotel sector, teamwork could generate a productive team environment,


    which is crucial for a successful organisation. A successful team is built on the
    foundation of communication, cooperation, and teamwork.

    3. How does human resource management impact workplace diversity in the hospitality
    and tourism industry?

    They are able to achieve this because their personnel is an accurate reflection of
    their clientele. By fostering an inclusive atmosphere, it can focus on the elements that
    inspire employees, lower absenteeism, and boost productivity.

    4. How can training in diversity help develop an inclusive workforce?

    It can encourage positive behaviours and attitudes, which are crucial for
    establishing and upholding a respectful, inclusive work environment, while also raising
    employees' awareness of unconscious bias and other barriers to diversity and inclusion.

    5. In what ways can LGBT employees be discriminated at work in the hospitality and
    tourism industry?

    The person who is part of the LGBT might get discrimination from their co-
    workers, and it would be a challenge for them to work if someone around them is getting

    This study source was downloaded by 100000833017207 from CourseHero.com on 04-13-2023 20:16:36 GMT -05:00

    https://www.coursehero.com/file/183374241/HOSPITALITYdocx/
    discriminated against because of their gender identity. The person might get
    mistreatment or maybe get fired from their job. In my opinion, it's not their fault that
    they're part of the LGBT, and all they wanted was to accept them despite their gender
    identity. They wanted to feel that they were an ally by their side who will protect them
    when someone tries to be harsh on them.

    6. What types of pressure might LGBT workers face in their jobs in the hospitality and
    tourism industry?

    I think the pressure that LGBT employees might experience in the workplace in
    the hospitality industry is that there might be hostile individuals, and it might be a
    pressure for them to confront it or not because it could affect their jobs and they might
    be fired.

    This study source was downloaded by 100000833017207 from CourseHero.com on 04-13-2023 20:16:36 GMT -05:00

    https://www.coursehero.com/file/183374241/HOSPITALITYdocx/
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