Cfot-8ppgzg R0 en

Download as pdf or txt
Download as pdf or txt
You are on page 1of 4

Schneider Electric Critical Power & Cooling Services:

Battery Services
A comprehensive solution to protect your battery system

apc.com/services
Schneider Electric Critical Power & Cooling Services // Battery Services apc.com/services 2

Peace of mind protection for your APC by Schneider Electric UPS

Comprehensive Battery Maintenance Plans

Which battery service is right for you? OWE Service


Without question, business needs vary from company to company.
That’s why Schneider Electric Critical Power & Cooling Services offers
TM OWE Service is available on battery
a wide range of both reactive battery maintenance plans and proactive cabinets and internal batteries
battery replacement services. • Available in one- or two-year
increments, sold concurrently with
The many benefits of battery maintenance plans the product (response time will match
We all know that batteries fail over time given their inherent nature. uninterruptible terms of the UPS OWE)
power supply (UPS) batteries are not immune to failure. Fortunately, redundancy • Labor, technical support, and travel
can safeguard your mission-critical availability when batteries for your three- expenses included
phase UPS units go down. But even a redundant system has its limitations in • Individual failed batteries included
protecting your critical infrastructure. A comprehensive maintenance plan that
• (1) 5X8 Preventive Maintenance,
includes replacement of failed batteries ensures maximum availability and
upgrades to 7/24 available*
reliability. Hassle-free plans give you peace of mind in knowing that your UPS
batteries are covered should failure occur. With our quick, on-site response by • OWE Service must be purchased on
trained field service engineers, you can replace your failed batteries quickly. the UPS before it can be purchased on
the UPS
Overview of comprehensive battery maintenance service plans -- Response time will match the terms
Our battery maintenance plans include the Battery Frame On-Site Warranty of the OWE Service
Extension (OWE) Service and Battery Advantage Ultra Service Plan. These
plans eliminate unexpected out-of-pocket battery expenses by providing
100 percent full battery coverage in the event of a failure. Since these plans
include remedial batteries themselves, you can’t afford not to be covered!

Available in one- and two-year contracts, the Battery Frame OWE Service for
battery cabinets and internal batteries must be purchased at the same time as Advantage Ultra Service Plan
the corresponding UPS. The Battery Advantage Ultra Service Plan, by contrast,
can be purchased at any time in the service life cycle as long as the UPS is Advantage Ultra Service Plan is available
covered under a similar maintenance plan. Please contact your local service on battery frames and internal batteries
sales representative for availability. • Labor and travel expenses included
• Individual failed batteries included
• (1) 5X8 Preventive Maintenance,
upgrade to 7/24 available
• Technical support
• Advantage Ultra Service Plan must be
purchased on the UPS before it can be
purchased on the battery frame, but it
is available throughout the service life
cycle of the UPS as long as there is not
a lapse in coverage
-- Response time will match the
terms of the UPS Advantage
Ultra Service Plan

*PM not available on Galaxy™ 3500/Smart-UPS™ VT


Schneider Electric Critical Power & Cooling Services // Battery Services apc.com/services 3

An easy, green way of replacing UPS batteries

Battery Replacement Services

A proactive, one-stop solution for 24/7/365 availability MBRS with Labor


Most batteries have a useful service life ranging between three to five years,
depending on the environment in which they are used. When the time comes to MBRS is an all-inclusive battery
proactively replace all of your battery assets, Schneider Electric Critical Power replacement service for customers with
& Cooling Services has a service solution to meet your business needs. APC by Schneider Electric equipment
TM

using modular batteries:


Performed by service-certified Schneider Electric Critical Power & Cooling
Services field engineers, Battery Replacement Service is the ideal service for • OEM-approved modular batteries
staying a few steps ahead of inevitable battery failure. • On-site labor — for battery swap out

Replacing batteries proactively in total ensures that your batteries will last longer, • Transportation of depleted batteries to
reducing both cost and downtime while safeguarding availability. Without such a approved recycling center
service, you may be tempted to replace batteries one at a time as they become • Environmentally compliant removal and
depleted. This approach actually weakens the new batteries, however, causing disposal of the depleted batteries
more frequent failures.

An all-inclusive solution for modular product


Modular battery replacement service (MBRS) is a one-stop full battery
replacement service, including OEM batteries, on-site replacement, all parts
and labor, and environmentally friendly removal/disposal of used batteries.
MBRS without Labor
With this all-inclusive option, you don’t have to redirect employees to install the MBRS without labor is a battery solution
batteries, allowing IT staff to focus on its primary responsibilities. for customers who would like to purchase
both the batteries and disposal of
The Battery Replacement Service depleted batteries, but prefer to install
Schneider Electric Critical Power & Cooling Services includes battery them themselves:
replacement by a certified field service engineer. The batteries and disposal
• OEM-approved modular batteries
are customized to the individual need and are an integral part of the service.
• Transportation of depleted batteries to
Installation services are available for each cabinet as well. The benefit to approved recycling center
having an installation is confirmation by a certified technician that your unit is • Environmentally compliant removal and
installed to specification. For preventive maintenance, all battery information disposal of the depleted batteries
obtained during maintenance testing is provided and stored in our database
for historic reference and analysis, thereby giving you in-depth information on
the condition and life cycle of your batteries.

Battery Replacement Service*


Battery Replacement Service provides
With our hassle-free battery maintenance plans,
customers with a certified Critical Power
your APC by Schneider Electric UPS batteries are & Cooling Services engineer to install their
100 percent covered in the event of a battery failure. new batteries, to refresh the system:
• Labor
• Travel

*Batteries are sold separately, unless noted otherwise


Schneider Electric Critical Power & Cooling Services // Battery Services apc.com/services 4

Available Battery Services by UPS

On-Site Warranty Advantage Battery Battery Installation Battery Preventive


Extension* Ultra* Replacement Service Maintenance

Symmetra PX TM
+ + + + +

Smart-UPS VT/Galaxy 3500 + + + +

EPS + + + + +

Comet TM
+ + + + +

Galaxy + + + + +

Silcon TM
+ + + +

For information on other services,


please visit services.apc.com

*Please contact your local service sales representative for availability

Schneider Electric North America


132 Fairgrounds Road
West Kingston, RI 02892 USA
Tel.: 800-800-4APC
www.schneider-electric.com

© 2015 Schneider Electric. All rights reserved. All trademarks are owned by Schneider Electric Industries SAS or its affiliated companies. • 998-4019_GMA-US

You might also like