CBC CAregiving II

TESDA-SOP CO-01-F11
COMPETENCY-BASED CURRICULUM
A. Course Design
Course Title: Caregiving NC II

Nominal Duration: 793 hours
Qualification Level: II
Course Description: The course is designed to develop the knowledge,
skills and attitudes of Caregiving NC II in accordance with industry standards. It
consists of competencies that a person must achieve to provide care and support to
infants/toddlers, provide care and support to children, foster social, intellectual,
creative and emotional development of children, foster the physical development of
children, provide care and support to elderly, provide care and support to people with
special needs, maintain healthy and safe environment, respond to emergency, clean
living room, dining room, bedrooms, toilet and bathroom, wash and iron clothes,
linen, fabric, prepare hot and cold meals.ems, troubleshoot mobile air conditioning
and transport refrigeration systems, recover and recycle refrigerant and repair/retrofit
transport AC and refrigeration systems.
COURSE OUTCOMES:
Upon completion of the course, the trainees/students must be able to:
1. Lead Workplace Communication;

2. Work in team environment
3. Practice career professionalism
4. Practice occupational health and safety
5. Maintain effective relationship with clients
6. Implement and monitor infection control policies and procedures
7. Respond effectively to difficult/challenging behavior
8. Apply basic first aid
9. Maintain high standard of client
10. Provide care and support to infants/toddlers
11. Provide care and support to children
12. Foster social, intellectual, creative and emotional development of
children
13. Foster the physical development of children
14. Provide care and support to elderly
15. Provide care and support to people with special needs
16. Maintain a healthy and safe environment
17. Respond to emergency
18. Clean living room, dining room, bedrooms, toilet and bathroom
19. Wash and iron clothes, linen and fabric
20. Prepare hot and cold meals
Trainee Entry Requirement:
 Can communicate both oral and written

 Good moral character
 Can perform basic mathematical computation
 Physically and mentally fit
Course Structure
COURSE STRUCTURE:
BASIC COMPETENCIES
(25 hours)
Nominal
Units of
Module Title Learning Outcomes Duratio
Competency
n
1. Participate in 1.1 Participating
1.1.1 Obtain and convey 4 hours
workplace in workplace information
communication workplace1.1.2 Participate in workplace
communication meeting and discussion
1.1.3 Complete relevant work-
related document
2. Work in a team 2.1 Working in a 2.1.1 Describe and identify team 4 hours
environment team environment role and responsibility
2.1.2 Describe work as a team
member
3. Practice career 3.1 Practicing 3.1.1 Integrate personal 4 hours
professionalism career objectives with
professionalism organizational goals.
3.1.2 Set and meet work priorities.
3.1.3 Maintain professional growth
and development.
4. Practice 4.1 Practicing 4.1.1 Identify hazards and risks. 6 hours
occupational occupational health 4.1.2 Evaluate hazards and risks.
health and and safety 4.1.3 Control hazards and risks.
safety procedure 4.1.4 Maintain occupational health
procedures and safety awareness.
5. Develop 5.1 Developing 5.1.1 Manage one’s emotion 3 hours
Career and life Career and life 5.1.2 Develop reflective practice
decisions decisions 5.1.3 Boost self-confidence and
develop self-regulation
6. Practice 6.1 Practicing 6.1.1 Apply entrepreneurial 4 hours
Entrepreneurial Entrepreneurial workplace best practices
Skills in the Skills in the 6.1.2 Communicate
Workplace Workplace entrepreneurial workplace best
Nominal
Units of
Competency
n
practices
6.1.3 Implement cost- effective
operations
COMMON COMPETENCIES
(18 hours)
Nominal
Units of
Competency
n
1. Implement 1.1 Implementing 1.1.1 Provide information to the 4 hours
and monitor and monitoring work group about the
infection control infection control organization’s infection
policies and policies and control policies and
procedures procedures procedures
1.1.2 Integrate the organization’s
infection control policy and
procedure into work
practices.
1.1.3 Monitor infection control
performance and implement
improvements in practices.
2. Respond 2.1 Responding 2.1.1 Plan and respond to 4 hours
effectively to effectively to emergencies
difficult/ difficult/ challenging 2.1.2 Report and review incidents
challenging behavior
behavior
3. Apply basic 3.1 Applying 3.1.1 Assess the situation 6 hours
first aid basic first aid 3.1.2 Apply basic first aid
techniques
3.1.3 Communicate details of the
incident
4. Maintain 4.1 Maintaining 4.1.1 Communicate appropriately 4 hours
high standard of high standard of with patients
patient services patient services 4.1.2 Establish and maintain
good interpersonal
Nominal
Units of
Competency
n
relationship with patients
4.1.3 Act in a respectful manner
at all times
4.1.4 Evaluate own work to
maintain high standard of
patient services
CORE COMPETENCIES
(750 hours)
Nominal
Units of
Competency
n
1. Provide 1.1 Providing 1.1.1 Comfort infants and toddlers 50 hours
care and support care and support to 1.1.2 Bath and dress infants and
to infants/toddlers infants/toddlers toddlers
1.1.3 Feed infants and toddlers
1.1.4 Put infants and toddlers to
sleep
1.1.5 Enhance social, physical,
intellectual, creative and
emotional activities of
infants and toddlers.
2. Provide 2.1 Providing 2.1.1 Instill personal hygiene 50 hours
care and support care and support to practice to children
to children children 2.1.2 Bath and dress children
2.1.3 Feed children
3. Foster social, 3.1 Fostering 3.1.1 Foster children’s 50 hours
intellectual, social, intellectual, independence and
creative and creative and autonomy
emotional emotional 3.1.2 Encourage children to
development of development of express their feelings, ideas
children children and needs
Nominal
Units of
Competency
n
3.1.3 Stimulate children’s
awareness and creativity
3.1.4 Foster children’s self
esteem and development of
self concept
4. Foster the 4.1 Fostering the 4.1.1 Enhance physical 50 hours
physical physical activities of children
development of development of 4.1.2 Create opportunities
children children for children to
develop a wider
range of physical
development
4.1.3 Provide experience
to support physical
development of
children
5. Provide 5.1. Providing care 5.1.1. Establish and maintain an 150
care and support and support to appropriate relationship with hours
to elderly elderly the elderly
5.1.2. Provide appropriate support
to the elderly
5.1.3. Provide assistance with
elderly’s personal care
needs
6. Provide 6.1 Providing care 6.1.1 Establish and maintain 150
care and support and support to appropriate relationship with hours
to people with people with special people with special needs.
special needs needs 6.1.2 Provide appropriate support
to people with special needs
6.1.3 Assist in maintaining well
being of people with special
needs
6.1.4 Assist people with special
needs to identify and meet
their needs
6.1.5 Assist people with special
needs in maintaining an
environment that enables
maximum independent
living
7. Maintain a 7.1 Maintaining a 7.1.1 Maintain a clean and 30 hours
healthy and safe healthy and safe hygienic environment
environment environment 7.1.2 Provide a safe environment
7.1.3 Supervise the safety of
clients
8. Respond to 8.1 Responding to 8.1.1 Implement procedure for 40 hours
emergency emergency infection control
Nominal
Units of
Competency
n
8.1.2 Respond to emergencies
and accident
8.1.3 Administer medication
within guidelines
8.1.4 Respond to threats and
situation of danger
9. Clean living 9.1 Cleaning living 9.1.1 Clean surfaces and floors 50 hours
room, dining room, room, dining room, 9.1.2 Clean furnishing and
bedrooms, toilet bedrooms, toilet fixtures
and bathroom and bathroom 9.1.3 Make up beds and cots
9.1.4 Clean toilet and bathroom
9.1.5 Sanitize room
9.1.6 Maintain clean room
environment
10. Wash and 10.1 Washing and 10.1.1 Check and sort clothes, 30 hours
iron clothes, linen iron clothes, linen linens and fabrics
and fabric and fabric 10.1.2 Remove stains
10.1.3 Prepare washing equipment
and supplies
10.1.4 Perform laundry
10.1.5 Dry clothes, linen and fabric
10.1.6 Iron clothes, linens and
fabrics
11. Prepare hot 11.1 Preparing hot 11.1.1 Prepare ingredients 100
and cold meals and cold meals according to recipes hours
11.1.2 Cook meals and dishes
according to recipes
11.1.3 Present cooked dishes
11.1.4 Prepare sauces, dressings
and garnishes
11.1.5 Prepare Appetizers
11.1.6 Prepare desserts and
salads
11.1.7 Prepare sandwiches
11.1.8 Store excess foods and
ingredients
11.1.9 Convert unconsumed
cooked food
ASSESSMENT METHODS:
• Written Examination
• Demonstration of practical skills
• Direct observation
• Interview
COURSE DELIVERY:
• Modular
• Demonstration
• Lecture
• Discussion
• Dual training
• Distance learning
RESOURCES:
TOOLS EQUIPMENT MATERIAL

 Airpot (Hot Water)  Bed Ordinary  Alcohol
 Skillet  Bed surgical  All purpose detergent soap
 Garbage bin (biodegradable  Blender / juicer  Baby oil
and non-biodegradable  Bp apparatus, aneroid  Soap
 Urinal  Bp apparatus, mercurial  Feeding bottles w/ cover and
 Basin (small)  Coffee maker nipples
 Baby bath tub  Crib  Bib and baby layettes
 Flat sheet  Dish washer w/ drier  Bleaching solution
 Gloves –household  Food processor  Coffee, Cream and sugar
 Gloves - surgical  Flat iron with ironing board  Cotton buds
 Face towel/ towelette  Microwave oven - digital  Condiments
 Bath towel/ towelette  Oven (electric, gas)  Fabrics softener
 Blanket  Chairs with armrest  Food items use for preparing
 Comforter  Dining set meals
 Bedpan  White board  Diaper (child and adult)
 Bottle brush (cleaning feeding  OHP/LCD*  Liquid soap (cleaning
bottles)  Computer w/ printer bottles)
 Burping cloth  Refrigerator  Infant formula
 Baby clothes  Sphygmomanometer  Table napkins
 Baby blanket  Bottle Sterilizer, electric  Table cloth
 Carpet 4 ft.x 8 ft.  Stethoscope  Garbage bags
 Clothes brush  Stove  Bathing paraphernalia (adult
 Clothes humper  Operational telephone unit and child)
 Clothes rack  Thermometer (Oral, rectal,
 Clothes, linen and fabrics for Axilla, Tympanic)
laundry  Bread toaster TRAINING MATERIALS/
 China ware  Washing machine – Heavy REFERENCES
 Cooking utensils Duty
 Cutting board  Drier  Mother and Care Baby
 Cutlery  Weighing scale  Infant Care Feeding
 Electric knife  Wheel chair
TOOLS EQUIPMENT MATERIAL
 Electric opener  Vacuum cleaner – Heavy  Story books e.g. Cinderela,
 Gown (hospital) Duty snow white, etc.
 Hot water bag  Commode  Geriatrics A Study of
 Ice cap  Cane or walker Maturity
 Kettle  High chair/ booster seat/  Complete Early Childhood
 Pots and pan portable seat  Baby Play
 Pot holder  Dressing trolley w/  Fundamentals of Nursing
 Apron - cotton balls  Cookbook
 Crutches (adjustable) -medicine glass  Toddler Play
 Grooming kit (hairbrush. -thermometer  Care of the Adult
comb, nail cutter, nail brush) -wound dressing set  First Aid Book
 Hand towel  First aid kit  Cleaning of Different Areas
 Feeding utensils (Child and  Dummy (baby and adult) ** - of the house
adult) use for bathing
 Measuring cup  Dummy for CPR (infant,
 Medical tray child and adult) **
 Mixing bowl OFFICE EQUIPMENT/ TOYS

 Pail FURNITURE
 Peeler  Crayons
 Pick up forcep  Fax machine  Play Dough
 Pillow case  Television  Shape sorter
 Pillow  VHS/CD/DVD Player  Coloring Book
 Portable mixer  Sofa set  Musical Mobile
 Potato masher  Push & pull toys
 Record book  Toys (assorted), games and
 Rubber sheets accessories
 Silver ware
 Soap dish
 Tong (plastic/ rubber) TAPES/DISC
 CPR (Infant, Child and

Adult)
 Artificial Resp. (Infant, Child
and Adult)
 Fracture
 Sprained Ankle
 Burns
 Child safety: films about
playing and safe
 Multiple Casualty
Management
Facilities:
Based on a class intake of 25 students/trainees.
Area in Total Area

Unit of Competency Space Sq. Meters in
(m) Sq. Meters
A. LECTURE AREA* 4x8 32 32

B. LEARNING RESOURCE AREA
4x6 24 24
C. TOOL/STORAGE 4x4 16 16
AREA*
D. WASH, TOILET AND LOCKER ROOM*
3x4 12 12
E. FACILITIES/
EQUIPMENT/ 25
CIRCULATION
TOTAL AREA 109
Qualification of Instructor/ Facilitator:
 Must be a holder of NC III

 Must have undergone training in Training Methodology II (TM II)
 Must be mentally, emotionally and physically fit
 Must have at least 2-3 years job/industry experience on
supervisory/managerial level
* Optional. Only when required by the hiring institution.

Reference: TESDA Board Resolution No. 2004-03
B. Modules of Instruction:
Basic Competency: Communications (Full online)

Unit of Competency: Participate in workplace Communication
Module Title: Participating in workplace Communication
Module Descriptor: This module covers the knowledge, skills and attitudes
required to obtain, interpret and convey information in response to workplace
requirements.
Summary of Learning Outcomes:
LO1. Obtain and convey workplace information

LO2. Complete relevant work related documents.
LO3. Participate in workplace meeting and discussion.
Details of Learning Outcomes:
LO1: OBTAIN AND CONVEY WORKPLACE INFORMATION

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Specific  Effectiv Students/traine  Group  Oral
and e es must be discussion interview
relevant commu provided with  Role play  Written
information nication the following:  Brainstormi test
is  Written  Simulate ng  Direct
accessed commu d  Demonstra observat
from nication workplac tion ion
appropriate  Commu e
sources nication environ
 Effective proced ment
questioning ures  Commu
, active  Modes nication
listening of tools:
and commu Fax
speaking nication machine
skills are  Source Telephone
used to s of Writing
gather and informa materials
convey tion Internet
information  Types  Variety
 Appropriate of of
medium is questio informati
used to n on
transfer  Medium  LMS
information of
and ideas commu
 Appropriate nication
non- verbal  Flow of
communica commu
tion is used nication
 Appropriate  Teleph
lines of one
communica courtes
tion with y
supervisors
and
colleagues
are
identified
and
followed
 Defined
workplace
procedures
for the
location
and
storage of
information
are used
 Personal
interaction
is carried
out clearly
and
concisely
LO2: COMPLETE RELEVANT WORK RELATED DOCUMENTS

Criteria Methods
1.1 Team  Technolog Students/trainee  Lecture  Oral
meetings are y relevant s must be  Group intervie
attended on to the provided with discussio w
time enterprise the following: n  Written
1.2 Own and the  Role play test
opinions are individual’  Simulate  Brainstor  Direct
clearly s work d ming observa
expressed  Types of workplac  Demonstr tion
and those of workplace e ation
others are document environm
listened to s and ent
without forms  Communi
interruption  Basic cation
1.3 Meeting mathemati tools:
inputs are cal Fax machine
consistent concepts Telephone
with the  Kinds of Writing
meeting workplace materials
purpose and report Internet
established  Variety of
protocols informati
1.4 Workplace on
interactions  LMS
are
conducted in
a courteous
manner
1.5 information
and ideas
1.6 Appropriate
non- verbal
communicati
on is used
1.7 Appropriate
lines of
communicati
on with
supervisors
and
colleagues
are identified
and followed
1.8 Defined
workplace
procedures
for the
location and
storage of
information
are used
 Personal
interaction is
carried out
clearly and
concisely
LO3: PARTICIPATE IN WORKPLACE MEETINGS AND DISCUSSIONS
Criteria Methods
 Team  Communi Students/trainee  Lecture  Oral
meetings are cation s must be  Group intervie
attended on procedure provided with discussio w
time s and the following: n  Written
 Own opinions systems  Simulate  Role play test
are clearly  Meeting d  Brainstor  Direct
expressed protocols workplac ming observa
and those of  Nature of e  Demonstr tion
others are workplace environm ation
listened to meetings ent
without  Barriers of  Communi
interruption communic cation
 Meeting ation tools:
inputs are  Workplace Fax machine
consistent interaction Telephone
with the s Writing
meeting  Non- materials
purpose and verbal Internet
established communic  Variety of
protocols ation informati
 Workplace on
interactions  LMS
are 
conducted in
a courteous
manner
 Questions
about simple
routine
workplace
procedures
and maters
concerning
working
conditions of
employment
are asked
and
responded to
 Meetings
outcomes are
interpreted
and
implemented
Basic Competency: Team Work
Unit of Competency: Work in a Team Environment (Full online)
Module Title: Working in a Team Environment
required to relate in a work based environment
LO1. Describe and identify team role and responsibility in a team.

LO2. Describe work as a team member.
LO1: DESCRIBE AND IDENTIFY TEAM ROLE AND RESPONSIBILITY IN A

TEAM
Criteria Methods
 The role  Team The following  Lecture  Oral
and roles resources  Group intervie
objective  Definitio MUST be discussio w
of the n of provided: n  Written
team is Team  Access test
identified  Differen to  Direct
from ce relevant observ
available between workplac ation
sources team e or
of and appropri
informatio group ately
n  Different simulate
 Team source d
parameter of environ
s, informati ment
reporting on where
relationshi Objectives assessm
ps and and goals of ent can
responsibi team take
lities are place
identified  Material
from team s
discussio relevant
ns and to the
appropriat propose
e external d activity
sources or tasks
 LMS
LO2: IDENTIFY OWN ROLE AND RESPONSIBILITY WITHIN TEAM

Criteria Methods
1.1. Individual  Comm The following  Lecture  Oral
role and unicati resources  Group intervie
responsib on MUST be discussio w
ilities proced provided: n  Written
within the ures  Access  Role play test
team and to  Brainstor  Direct
environm system relevant ming observa
ent are s workpla  Demonstr tion
identified  Meetin ce or ation
1.2. Roles g appropr
and protoc iately
responsib ols simulat
ility of  Nature ed
other of environ
team workpl ment
members ace  Material
are meetin s
identified gs relevant
and  Barrier to the
recognize s of propos
d comm ed
 Reporting unicati activity
relationships on or tasks
within team  Workpl  LMS
and external ace
to team are interac
identified tions
 Non-
verbal
comm
unicati
on
LO3: WORK AS A TEAM MEMBER

Criteria Methods
 Effective and  Commu The following  Lecture  Oral
appropriate nication resources  Group intervie
forms of process MUST be discussio w
communicatio  Group provided: n  Written
ns used and plannin  Access  Role play test
interactions g and to  Brainstor  Direct
undertaken decisio relevant ming observ
with team n workpla  Demonstr ation
members who making ce or ation
contribute to  Team appropr
known team goals iately
activities and and simulat
objectives objectiv ed
 Effective and es environ
appropriate  Underst ment
contributions anding  Material
made to individu s
complement al relevant
team activities compet to the
and objectives, encies propos
based on relative ed
individual skills to activity
and teamwo or tasks
competencies rk  LMS
and  Types
workplace of
context individu
 Observed als
protocols in  Role of
reporting using leaders
standard
operating
procedures
 Contribute to
the
development
of team work
plans based
on an
understandin
g of team’s
role and
objectives
and individual
competencies
of the
members.
Basic Competency:
Unit of Competency: Practice Career Professionalism (Full Online)
Module Title: Practicing Career Professionalism
Module Descriptor: This module covers the knowledge; skills and attitudes in
promoting career growth and advancement, specifically to integrate personal
objectives with organizational goals set and meet work priorities and maintain
professional growth and development.

LO1. Integrate personal objectives with organizational goals
LO2. Set and meet work priorities
LO3. Maintain professionalism growth and development
LO1: INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS

Criteria Methods
 Personal  Work values  Human  Lecture  Portfolio
growth and and ethics  Financia  Group Assessm
work plans (Code of l discussio ent
are pursued Conduct,  n  Interview
towards Code of Technol  Role play  Simulatio
improving Ethics, etc.) ogy  Brainstor n/Role-
the  Understandi Hardware ming plays
qualifications ng personal Software  Demonstr  Observati
set for the objectives  LMS ation on
profession  Understandi  Third
 Intra- and ng Party
interpersonal organization Reports
relationships al goals  Exams
are  Difference and
maintained between Tests
in the course intra and
of managing interpersonal
oneself relationship
based on Performance
performance evaluation
evaluation
 Commitmen
t to the
organization
and its goal
is
demonstrat
ed in the
performanc
e of duties
LO2: SET AND MEET PRIORITIES
Assessment Contents Conditions Methodologies Assessme

Criteria nt Methods
2.1 Compe  Company  Human  Lecture  Oral
ting policies  Financial  Group interv
demands  Company  discussion iew
are operation Technolog  Role play  Writt
prioritized s, y  Brainstor en
to achieve procedur Hardware ming test
personal, es and Software  Demonstr  Direc
team and standard ation t
organizatio s obse
nal goals  Time  LMS rvatio
and manage n
objectives. ment
2.2 Resour  Basic
ces are strategic
utilized planning
efficiently concepts
and Resource
effectively utilization and
to manage management
work
priorities
and
commitme
nts
 Practices
along
economic
use and
maintenan
ce of
equipment
and
facilities
are
followed
as per
establishe
d
procedure
s
LO3: MAINTAIN PROFESSIONAL GROWTH AND DEVELOPMENT
Assessment Contents Conditions Methodologie Assessment

Criteria s Methods
 Trainings  Career  Human  Lecture  Oral
and developm  Financial  Group interview
career ent  Technology discussi  Written
opportuniti opportuni Hardware on test
es are ties Software  Demon
identified  Company stration
and recognitio  LMS
availed of n and
based on incentive
job s
requireme  Informati
nts on on
 Recogniti relevant
ons are licenses
sought/rec and or
eived and certificati
demonstra ons
ted as
proof of
career
advancem
ent
 Licenses
and/or
certificatio
ns
relevant to
job and
career are
obtained
and
renewed
Basic Competency:
Unit of Competency: Practice Occupational Health and Safety Procedures
(Full online)
Module Title: Practicing Occupational Health and Safety Procedures
Module Descriptor: This module covers the knowledge, skills and attitudes required
to comply with the regulatory and organizational requirements for occupational health and
safety such as identifying, evaluating and maintaining occupational health and safety
(OHS) awareness.
LO1. Identify hazards and risks

LO2. Evaluate hazards and risks
LO3. Control hazards and risks
LO4. Maintain occupational health and safety awareness

LO1: IDENTIFY HAZARDS AND RISKS
Criteria Methods
 Safety  OHS  Clean  Lecture  Oral
regulations and proce Air Act  Group intervi
workplace safety dures  Building discussio ew
and hazard control and code n  Writte
practices and practi  National  Demonstr n
procedures are ces Electrica ation exami
clarified and and l and nation
explained based regula Fire
on organization tions Safety
procedures  Hazar Codes
 Hazards/risks in ds/ris  Waste
the workplace and ks manage
their identif ment
corresponding icatio statutes
indicators are n and and
identified to contro rules
minimize or l  Philippin
eliminate risk to  OHS e
co-workers, indica Occupati
workplace and tors onal
environment in  Organ Safety
accordance with izatio and
organization nal Health
procedures contin Standar
 Contingency gency ds
measures during practi  DOLE
workplace ces regulatio
accidents, fire and ns on
other safety
emergencies are legal
recognized and requirem
established in ents
accordance with  ECC
organization regulatio
procedures ns
 Physical
hazards
 Biologic
al
hazards-
 Chemica
l
hazards
 Ergono
mics
 LMS
LO2: EVALUATE HAZARDS AND RISKS

Criteria Methods
 Terms of  Thres  Masks  Lecture  Oral
maximum hold  Gloves  Group interview
tolerable Limit  Isolation discussio  Written test
limits which Value  Hard n  observatio
when (TLV) Hat  Demonstr n
exceeded  Effect  Face ation
will result in s of mask/sh  Role play
harm or safety ield
damage are hazar  Ear
identified ds muffs
based on  Reflecto
threshold rized
limit values vest
(TLV)  Safety
 Effects of shoes
the hazards  Safety
are harness
determined
 LMS
 OHS
issues
and/or
concerns
and
identified
safety
hazards
are
reported to
designated
personnel
in
accordanc
e with
workplace
requireme
nts and
relevant
workplace
OHS
legislation
LO3: CONTROL HAZARDS AND RISKS

Criteria Methods
 Occupation  Perso  Fire drill  Lecture  Oral
al Health nal  Earthquak  Group interview
and Safety hygie e drill discussio  Written test
(OHS) ne  Basic life n
procedures practi support/C  Demonstr
for ces PR ation
controlling  Organ  First aid
hazards/risk izatio  LMS
s in n 
workplace safety
are and
consistently health
followed protoc
 Procedures ol
for dealing  Comp
with any
workplace emerg
accidents, ency
fire and proce
emergencie dure
s are practi
followed in ces
accordance
with
organization
OHS
policies
 Personal
protective
equipment
(PPE) is
correctly
used in
accordance
with
organization
OHS
procedures
and
practices
Appropriate
assistance is
provided in the
event of a
workplace
emergency in
accordance
with
established
organization
protocol
LO4: MAINTAIN OCCUPATIONAL HEALTH AND SAFETY AWARENESS

Criteria Methods
 Emergency  Work  Spillage  Lecture  Oral
-related place control  Group interview
drills and OHS  Decontam discussio  Written test
trainings perso ination of n
are nal chemical  Demonstr
participated record and toxic ation
in as per s  Disaster
established  Inform preparedn
organization ation ess/mana
guidelines on gement
and emerg  LMS
procedures ency- 
 OHS relate
personal d
records are drills
completed
and
updated in
accordance
with
workplace
requirement
s
Common Competencies
Common Competencies:
Unit of Competency: MAINTAIN AN EFFECTIVE RELATIONSHIP WITH CLIENTS
(Full online)
Module Title: MAINTAINING AN EFFECTIVE RELATIONSHIP WITH CLIENTS
Module Descriptor: This unit covers the knowledge, skills and attitudes
required in building and maintaining effective relationship with clients..
Nominal Duration: 4 Hours

LO1. Maintain a professional image
LO2.Meet client requirements
LO3. Build credibility with clients

LO1Maintain a professional image
Assessment Content Conditions Methodologies Assessment

Criteria Methods
 Uniform and COMMUNICATIO  Personal  Lecture-  Observation
personal N protective discussion  Interview
grooming  Different clothing  Role Play
maintained modes of  Manual in
 Personal communication Handling,
presence  Organizational storage
maintained policies and
according to  Communication disposal
employer procedures and of all
standards systems types of
 Visible work  Code of Ethics waste
area kept tidy  Legal  LMS
and requirements to 
uncluttered practice and
 Equipment operate
stored  Role of a
according to massage
assignment practitioner in
requirements the Philippine
healthcare
services
 Limitations of
the role as a
massage
practitioner
 Patient’s rights
ENVIRONMENT
 Uniform and
personal
grooming
requirements of
the employer
 Occupational
health and
safety
TECHNOLOGY
• Technology
relevant to the
enterprise and the
individual’s work
responsibilities
LO2. 2. Meet client requirements

Criteria Methods
 Client COMMUNICAT  Assignment  Lecture  Written test
requirements ION instructions  Group  Interview/
identified and  Different (e.g. right discussion oral
understood by modes of products)  Return examination
referral to the communicati  Post Orders demo  Direct
assignment on  Scope to  Film viewing observation
instructions  Organizatio modify
 Client nal policies instructions/or
requirements  Communicat ders in light of
met according ion changed
to the procedures situations
assignment and systems  LMS
instructions  Customer
 Changes to service
client’s needs  Telephone
and conversatio
requirements n
monitored and techniques
appropriate  Problem
action taken solving and
 All negotiation
communicatio  Code of
n with the Ethics
client or  Patient’s
customer is rights
clear and  Philippine
complies with Practice
assignment Standards
requirements for Massage
practitioners
TECHNOLOGY
 Technology
relevant to
the
massage
establishme
nt and the
individual’s
work
responsibiliti
es

Criteria Methods
 Client COMMUNICATI  Stance  Lecture  Written test
expectation ON  Posture  Group  Interview/
s for  Different  Body discussion oral
reliability, modes of Language  Return examination
punctuality communicatio  Demeanor demo  Direct
and n  1.5 Grooming  Film viewing observation
appearance  Organizational  Workplace
adhered to policies location
 Possible  Communicatio  Tools and
causes of n procedures equipment
client and systems appropriate to
dissatisfacti  Customer schedule
on service housekeeping
identified, principles activities and
dealt with  Code of to monitor
and Ethics and maintain
recorded  Patient’s working
according rights condition
to employer  Philippine  Material
policy Practice relevant to the
 Client fully Standards for proposed
informed of Massage activity and
all relevant practitioners tasks
security
matters in a TECHNOLOGY  LMS
timely  Technology
manner relevant to the
and massage
according establishment
to agreed and the
reporting individual’s
procedures work
responsibilitie
s
LO4. Establish professional relationship with the client
Criteria Methods
 Establish COMMUNICATI  Tools and  Lecture  Written test
relationship ON equipment  Group  Interview/
within  Types of appropriate to discussion oral
appropriate client schedule  Return examination
professiona relationshi housekeeping demo  Direct
l p activities and  Film viewing observation
boundaries managem to monitor
 Build trust ent and maintain
and respect  Main working
through use component condition
of effective s of client  Material
communica relationshi relevant to the
tion p proposed
techniques  Relative activity and
 Identify and intelligenc tasks
respond to e  Assignment
client  Effect on instructions
special customer (e.g. right
needs satisfactio products)
 Communic n  Post Orders
ate in ways  Benefits of  Scope to
that take customer modify
account of relationshi instructions/or
cultural p ders in light of
considerati managem changed
ons ent situations
 Exercise  Improving  LMS
discretion client
and relationshi
confidentiali p
ty managem
ent
ENVIRONMENT
 Occupational
health and
safety
LO5. Manage client interactions
Criteria Methods
 Use a COMMUNICATI  Tools and  Lecture  Written test
collaborativ ON equipment  Group  Interview/
e and  Types of appropriate to discussion oral
person client schedule  Return examination
centered relationshi housekeeping demo  Direct
approach p activities and  Film viewing observation
when managem to monitor
working ent and maintain
with clients  Main working
 Use component condition
motivationa s of client  Material
l relationshi relevant to the
interviewing p proposed
as a basis  Relative activity and
for client intelligenc tasks
interactions e  Assignment
 Seek client  Effect on instructions
information customer (e.g. right
respectfully satisfactio products)
and n  Post Orders
sensitively,  Benefits of  Scope to
using customer modify
purposeful, relationshi instructions/or
systematic p ders in light of
and managem changed
diplomatic ent situations
questions  Improving  LMS
 Support the client
client to relationshi
identify and p
articulate managem
key ent
information
that ENVIRONMENT
supports  Occupational
the health and
provision of safety
service
 Encourage
clients to
voice
queries or
concerns
and
address
these
appropriatel
y
 Respond to
difficult or
challenging
behavior
using
established
techniques
 Maintain
professiona
l integrity
and
boundaries
at all times
 Work within
scope of
role and
identify and
respond to
situations
where
interactions
suggest the
need for
client
referral
LO6. Provide effective responses to client enquiries

Criteria Methods
 Select the COMMUNICATI  Tools and  Lecture  Written test
most ON equipment  Group  Interview/
appropriate  Modes of appropriate to discussion oral
mode of communicatio schedule  Return examination
communica n housekeeping demo  Direct
tion for the  Client activities and  Film viewing observation
information language and to monitor
being terminology and maintain
provided working
 Use
 Types of client
condition
relationship
language  Material
management
and relevant to the
terminology  Main proposed
that the components activity and
client will of client tasks
understand relationship  Assignment
 Present  Relative instructions
information intelligence (e.g. right
clearly and  Effect on products)
with customer  Post Orders
sufficient satisfaction  Scope to
detail to  Benefits of modify
meet client customer instructions/or
needs relationship ders in light of
 Confirm management changed
with client  Improving situations
that the client  LMS
information relationship
has been management
understood
and
 Managing
client
address
interactions
any
unresolved  Motivational
issues Interviewing
ENVIRONMENT
 Occupational
health and
safety
Unit of Competency: IMPLEMENT AND MONITOR INFECTION CONTROL

POLICIES AND PROCEDURES (Full Online)
Module Title: Implementing and Monitoring Infection Control Policies And
Procedures
Module Descriptor: This unit covers the knowledge, skills and attitudes to
effectively respond to difficult or challenging behavior of patient.

LO1. Provide information to the work group about the organization's infection control
policies and procedures
LO2. Integrate the organization's infection control policy and procedure into work practices
LO3 Monitor infection control performance and implement improvements in practices
LO1. Provide information to the work group about the organization's infection
control policies and procedures

Criteria Methods
 Relevant COMMUNICATI  May  Lecture/  Written
information ON include: Discussion Exam
about the  Working  Cleaning  Group  Interview/
organizatio knowledge, procedures Discussion Oral Exam
n's infection consistent and  Demo  Practical
control with the schedules Return Exam
policy and elements of  Cleaning Demo  Direct
procedures competence, agents  Film Viewing Observation
, and of the  Cleaning  Surface
applicable organization's equipment Learning
industry applicable  Handling,
codes of infection storage
practice are control policy and
accurately and disposal of
and clearly procedures all types of
explained and relevant waste
to the work industry codes  Food
group of practice handling
 Information  The and food
about significance of safety
identified patient  Hygiene
hazards confidentiality procedures
and the in relation to  Infection
outcomes infection control risk
of infection control manageme
risk  Literacy levels nt
assessmen and  Infection
ts is communicatio control
regularly n skills of incident
provided to work group and hazard
the work members and reporting
group consequent  Sterilizing
 Opportunity suitable  Linen
is provided communicatio production
for the work n techniques and
group to  Organizational handling
seek procedures for  Maintenanc
further monitoring, e
information training procedures
on ENVIRONMENT
 Storage
workplace  Able to requiremen
infection acknowledge ts
control importance of
issues and  Personal
infection
practices protective
control
clothing
 The hierarchy
 Work flows
risk control
 Manageme
measures
nt of blood
from most to
and body
least
fluid spills
preferred, that
is, elimination,  Single use
engineering of
controls, disposable
 Aseptic
administrative techniques
control, and  Skin
lastly, preparation
personal procedures
protective  Immunizati
equipment on
 Knowledge of  Needle
infection risks stick
and control injuries
measures in  Personal
specific work contact
unit and with
related work infectious
processes patients
 The  Standard
significance of and
other additional
management precautions
systems and  Confidentia
procedures for lity
infection  Employee
control training
 Basic  Contractors
understanding  LMS
of
communicable
disease
transmission
SCIENCE
 able to
understand
the
importance of
health safety
LO2. Integrate the organization's infection control policy and procedure into work
practices

Criteria Methods
 Infection COMMUNICA  May include:  Lecture/  Written
control TION  Cleaning Discussion Exam
policy and  Working procedures  Group  Interview/
procedures knowledge and schedules Discussion Oral Exam
are ,  Cleaning  Demo  Practical
implemente consistent agents Return Exam
d by with the  Cleaning Demo  Direct
supervisor elements equipment  Film Viewing Observation
and of  Handling,  Surface
members competenc storage and Learning
of the work e, of the disposal of all
group. organizatio types of waste
 Liaison is n's  Food handling
maintained applicable and food
with person infection safety
responsible control  Hygiene
for policy and procedures
organizatio procedure  Infection
n-wide s and control risk
infection relevant management
control. industry  Infection
 The codes of control
Supervisor' practice incident and
s coaching  The hazard
support significanc reporting
ensures e of  Sterilizing
that patient  Linen
individuals/t confidentia production and
eams are lity in handling
able to relation to  Maintenance
implement infection procedures
infection control  Storage
control  Literacy requirements
practices levels and  Personal
 Work communic protective
procedures ation skills clothing
are of work
 Work flows
adopted to group
 Management
reflect members
of blood and
appropriate and
body fluid
infection consequen
spills
control t suitable
communic  Single use of
practice
ation disposable
 Issues
techniques  Aseptic
raised
 Organizati techniques
through
consultatio onal  Skin
n are dealt procedure preparation
with and s for procedures
resolved monitoring  Immunization
promptly or , training  Needle stick
referred to ENVIRONME injuries
the NT  Personal
appropriate  Able to contact with
personnel acknowled infectious
for ge patients
resolution importanc  Standard and
 Workplace e of additional
procedures infection precautions
for dealing control  Confidentiality
with  The  Employee
infection hierarchy training
control risk control  Contractors
risks and measures  LMS
hazardous from most
events are to least
implemente preferred,
d whenever that is,
necessary elimination
 Employees ,
are engineerin
encourage g controls,
d to report administrat
infection ive control,
risks and to and lastly,
improve personal
infection protective
control equipment
procedures  Knowledg
e of
infection
risks and
control
measures
in specific
work unit
and
related
work
processes
 The
significanc
e of other
managem
ent
systems
and
procedure
s for
infection
control
 Basic
understan
ding of
communic
able
disease
transmissi
on
SCIENCE
 able to
understan
d the
importanc
e of health
safety
LO3. Monitor infection control performance and implement improvements in

practices

Criteria Methods
hazardous  Working procedures  Group  Interview/
events are knowledge and schedules Discussion Oral Exam
investigate ,  Cleaning  Demo  Practical
d promptly consistent agents Return Exam
to identify with the  Cleaning Demo  Direct
their cause elements equipment  Film Viewing Observation
in of  Handling,  Surface
accordance competenc storage and Learning
with e, of the disposal of all
organizatio organizatio types of waste
n policy n's  Food handling
and applicable and food
procedures infection safety
 Work control  Hygiene
procedures policy and procedures
to control procedure  Infection
infection s and control risk
risks are relevant management
monitored industry
 Infection
to ensure codes of
control
compliance practice
incident and
 hazard
 Work  The reporting
procedures significanc
 Sterilizing
are e of
 Linen
regularly patient
production and
reviewed confidentia
handling
and lity in
relation to  Maintenance
adjusted to
infection procedures
ensure
control  Storage
improveme
 Literacy requirements
nts in
infection levels and  Personal
control communic protective
practice ation skills clothing
 of work  Work flows
 Supervisor group  Management
provides members of blood and
feedback to and body fluid
spills
team and consequen  Single use of
individuals t suitable disposable
on communic  Aseptic
compliance ation techniques
issues, techniques  Skin
changes in  Organizati preparation
work onal procedures
procedures procedure  Immunization
and s for  Needle stick
infection monitoring injuries
control , training  Personal
outcomes  ENVIRON contact with
 Training in MENT infectious
work  Able to patients
procedures acknowled  Standard and
is provided ge additional
as required importanc precautions
to ensure e of  Confidentiality
maintenanc infection  Employee
e of control training
infection  The  Contractors
control hierarchy
standards risk control  LMS
 Inadequaci measures
es in work from most
procedures to least
and preferred,
infection that is,
control elimination
measures ,
are engineerin
identified, g controls,
corrected administrat
or reported ive control,
to and lastly,
designated personal
personnel protective
 Records of equipment
infection  Knowledg
control e of
risks and infection
incidents risks and
are control
accurately measures
maintained in specific
as required work unit
 Aggregate and
infection related
control work
information processes
reports are  The
used to significanc
identify e of other
hazards, to managem
monitor ent
and systems
improve and
risk control procedure
Method s for
and to infection
indicate control
training  Basic
needs understan
ding of
communic
able
disease
transmissi
on
SCIENCE
 able to
understan
d the
importanc
e of health
safety
Common Competencies
Unit of Competency: RESPOND EFFECTIVELY TO DIFFICULT/ CHALLENGING
BEHAVIOR (Blended Learning)
Module Title: RESPONDING EFFECTIVELY TO DIFFICULT/ CHALLENGING
BEHAVIOR
Module Descriptor: This unit of competency covers the knowledge, skills
and attitudes to effectively respond to difficult or challenging behaviour of client.

LO1. Plan responses
LO2. Apply response


Criteria Methods
 Uniform and COMMUNICATIO  Personal  Lecture-  Observation
personal N protective discussion  Interview
grooming  Different clothing  Role Play
maintained modes of  Manual in
 Personal communication Handling,
presence  Organizational storage
maintained policies and
according to  Communication disposal
employer procedures and of all
standards systems types of
 Visible work  Code of Ethics waste
area kept tidy  Legal  LMS
and requirements to 
uncluttered practice and
 Equipment operate
stored  Role of a
according to massage
assignment practitioner in
requirements the Philippine
healthcare
services
 Limitations of
the role as a
massage
practitioner
ENVIRONMENT
 Uniform and
personal
grooming
requirements of
the employer
 Occupational
health and
safety
TECHNOLOGY
• Technology
relevant to the
enterprise and the
individual’s work
responsibilities

Criteria Methods
instructions  Customer 
and conversatio
requirements n
 All negotiation
n with the Ethics
customer is rights
practitioners
TECHNOLOGY
 Technology
relevant to
the
massage
establishme
nt and the
individual’s
work
responsibiliti
es

Criteria Methods
expectation ON  Posture  Group  Interview/
s for  Different  Body discussion oral
reliability, modes of Language  Return examination
punctuality communicatio  Demeanor demo  Direct
and n  1.5 Grooming  Film viewing observation
appearance  Organizational  Workplace
adhered to policies location
 Possible  Communicatio  Tools and
causes of n procedures equipment
client and systems appropriate to
dissatisfacti  Customer schedule
on service housekeeping
identified, principles activities and
dealt with  Code of to monitor
and Ethics and maintain
recorded  Patient’s working
according rights condition
to employer  Philippine  Material
policy Practice relevant to the
 Client fully Standards for proposed
informed of Massage activity and
all relevant practitioners tasks
security  LMS
matters in a TECHNOLOGY
and massage
to agreed and the
procedures work
responsibilitie
s

Criteria Methods
tion p proposed
ate in ways  Benefits of  Scope to
that take customer modify
account of relationshi instructions/or
cultural p ders in light of
considerati managem changed
ons ent situations
 Exercise  Improving  LMS
discretion client
and relationshi
confidentiali p
ty managem
ent
ENVIRONMENT
 Occupational
health and
safety

Criteria Methods
and managem changed
identify and p
articulate managem
key ent
information
that ENVIRONMENT
the health and
provision of safety
service
 Encourage
clients to
voice
queries or
concerns
and
address
these
appropriatel
y
 Respond to
difficult or
challenging
behavior
using
established
techniques
 Maintain
professiona
l integrity
and
boundaries
at all times
 Work within
scope of
role and
identify and
respond to
situations
where
interactions
suggest the
need for
client
referral

Criteria Methods
 Select the COMMUNICATI  Tools and  Lecture  Written test
most ON equipment  Group  Interview/
mode of communicatio schedule  Return examination
communica n housekeeping demo  Direct
tion for the  Client activities and  Film viewing observation
information language and to monitor
being terminology and maintain
provided working
 Use
 Types of client condition
relationship
language  Material
management
and relevant to the
terminology  Main proposed
that the components activity and
client will of client tasks
understand relationship  Assignment
 Present  Relative instructions
information intelligence (e.g. right
clearly and  Effect on products)
with customer  Post Orders
sufficient satisfaction  Scope to
detail to  Benefits of modify
meet client customer instructions/or
with client  Improving situations
that the client  LMS
information relationship
has been management
understood
and  Managing
client
address interactions
any  Motivational
unresolved Interviewing
issues
ENVIRONMENT
 Occupational
health and
safety
Unit of Competency: IMPLEMENT AND MONITOR INFECTION CONTROL

POLICIES AND PROCEDURES (Blended Learning)
Module Title: Implementing and Monitoring Infection Control Policies And
Procedures
Module Descriptor: This unit covers the knowledge, skills and attitudes to
effectively respond to difficult or challenging behavior of patient.

LO1. Provide information to the work group about the organization's infection control
policies and procedures
LO2. Integrate the organization's infection control policy and procedure into work practices
LO3 Monitor infection control performance and implement improvements in practices
LO1. Provide information to the work group about the organization's infection
control policies and procedures

Criteria Methods
 Relevant COMMUNICATI  May  Lecture/  Written
information ON include: Discussion Exam
about the  Working  Cleaning  Group  Interview/
organizatio knowledge, procedures Discussion Oral Exam
n's infection consistent and  Demo  Practical
control with the schedules Return Exam
policy and elements of  Cleaning Demo  Direct
procedures competence, agents  Film Viewing Observation
, and of the  Cleaning  Surface
applicable organization's equipment Learning
industry applicable  Handling,
codes of infection storage
practice are control policy and
accurately and disposal of
and clearly procedures all types of
explained and relevant waste
to the work industry codes  Food
group of practice handling
 Information  The and food
about significance of safety
identified patient  Hygiene
hazards confidentiality procedures
and the in relation to  Infection
outcomes infection control risk
of infection control manageme
risk  Literacy levels nt
assessmen and  Infection
ts is communicatio control
regularly n skills of incident
provided to work group and hazard
the work members and reporting
group consequent  Sterilizing
 Opportunity suitable  Linen
is provided communicatio production
for the work n techniques and
group to  Organizational handling
seek procedures for  Maintenanc
further monitoring, e
information training procedures
on ENVIRONMENT  Storage
workplace  Able to requiremen
infection acknowledge ts
control importance of  Personal
issues and infection protective
practices control clothing
 The hierarchy  Work flows
risk control  Manageme
measures nt of blood
from most to and body
least fluid spills
preferred, that  Single use
is, elimination, of
engineering disposable
controls,
 Aseptic
administrative
techniques
control, and
 Skin
lastly,
preparation
personal
procedures
protective
equipment  Immunizati
on
 Knowledge of
infection risks  Needle
and control stick
measures in injuries
specific work  Personal
unit and contact
related work with
infectious
processes patients
 The  Standard
significance of and
other additional
management precautions
systems and  Confidentia
procedures for lity
infection  Employee
control training
 Basic  Contractors
understanding  LMS
of
communicable
disease
transmission
SCIENCE
 able to
understand
the
importance of
health safety
LO2. Integrate the organization's infection control policy and procedure into work
practices

Criteria Methods
policy and  Working procedures  Group  Interview/
procedures knowledge and schedules Discussion Oral Exam
are ,  Cleaning  Demo  Practical
implemente consistent agents Return Exam
d by with the  Cleaning Demo  Direct
supervisor elements equipment  Film Viewing Observation
and of  Handling,  Surface
members competenc storage and Learning
of the work e, of the disposal of all
group. organizatio types of waste
 Liaison is n's  Food handling
maintained applicable and food
with person infection safety
responsible control  Hygiene
for policy and procedures
organizatio procedure  Infection
n-wide s and control risk
infection relevant management
control. industry
 Infection
 The codes of
control
Supervisor' practice
incident and
s coaching  The hazard
support significanc reporting
ensures e of  Sterilizing
that patient  Linen
individuals/t confidentia production and
eams are lity in handling
able to relation to  Maintenance
implement infection procedures
infection control  Storage
control  Literacy requirements
practices levels and  Personal
 Work communic protective
procedures ation skills clothing
are of work  Work flows
adopted to group  Management
reflect members of blood and
appropriate and body fluid
infection consequen spills
control t suitable  Single use of
practice communic disposable
 Issues ation  Aseptic
raised techniques techniques
through  Organizati  Skin
consultatio onal preparation
n are dealt procedure procedures
with and s for
 Immunization
resolved monitoring
promptly or  Needle stick
, training
referred to injuries
ENVIRONME
the NT  Personal
appropriate contact with
 Able to
personnel infectious
acknowled
for patients
ge
resolution importanc  Standard and
 Workplace e of additional
procedures infection precautions
for dealing control  Confidentiality
with  The  Employee
infection hierarchy training
control risk control  Contractors
risks and measures  LMS
hazardous from most
events are to least
implemente preferred,
d whenever that is,
necessary elimination
 Employees ,
are engineerin
encourage g controls,
d to report administrat
infection ive control,
risks and to and lastly,
improve personal
infection protective
control equipment
procedures  Knowledg
e of
infection
risks and
control
measures
in specific
work unit
and
related
work
processes
 The
significanc
e of other
managem
ent
systems
and
procedure
s for
infection
control
 Basic
understan
ding of
communic
able
disease
transmissi
on
SCIENCE
 able to
understan
d the
importanc
e of health
safety
LO3. Monitor infection control performance and implement improvements in

practices

Criteria Methods
hazardous  Working procedures  Group  Interview/
events are knowledge and schedules Discussion Oral Exam
investigate ,  Cleaning  Demo  Practical
d promptly consistent agents Return Exam
to identify with the  Cleaning Demo  Direct
their cause elements equipment  Film Viewing Observation
in of  Handling,  Surface
accordance competenc storage and Learning
with e, of the disposal of all
organizatio organizatio types of waste
n policy n's  Food handling
and applicable and food
procedures infection safety
 Work control  Hygiene
procedures policy and procedures
to control procedure  Infection
infection s and control risk
risks are relevant management
monitored industry  Infection
to ensure codes of control
compliance practice incident and
 hazard
 Work  The reporting
procedures significanc  Sterilizing
are e of
 Linen
regularly patient
production and
reviewed confidentia
handling
and lity in
 Maintenance
adjusted to relation to
procedures
ensure infection
control  Storage
improveme
requirements
nts in  Literacy
levels and  Personal
infection
communic protective
control
ation skills clothing
practice
of work  Work flows

group  Management
 Supervisor
members of blood and
provides
and body fluid
feedback to
consequen spills
team and
individuals t suitable  Single use of
on communic disposable
compliance ation  Aseptic
issues, techniques techniques
changes in  Organizati  Skin
work onal preparation
procedures procedure procedures
and s for  Immunization
infection monitoring  Needle stick
control , training injuries
outcomes  ENVIRON  Personal
 Training in MENT contact with
work  Able to infectious
procedures acknowled patients
is provided ge  Standard and
as required importanc additional
to ensure e of precautions
maintenanc infection  Confidentiality
e of control  Employee
infection  The training
control hierarchy  Contractors
standards risk control
 Inadequaci measures  LMS
es in work from most
procedures to least
and preferred,
infection that is,
control elimination
measures ,
are engineerin
identified, g controls,
corrected administrat
or reported ive control,
to and lastly,
designated personal
personnel protective
 Records of equipment
infection  Knowledg
control e of
risks and infection
incidents risks and
are control
accurately measures
maintained in specific
as required work unit
 Aggregate and
infection related
control work
information processes
reports are  The
used to significanc
identify e of other
hazards, to managem
monitor ent
and systems
improve and
risk control procedure
Method s for
and to infection
indicate control
training  Basic
needs understan
ding of
communic
able
disease
transmissi
on
SCIENCE
 able to
understan
d the
importanc
e of health
safety
Unit of Competency: Apply Basic First Aid (Blended Learning)
Module Title: Applying Basic First Aid
Module Descriptor: This unit covers the knowledge, skills and
attitudes required to provide an initial response where First Aid is required. In this
unit it is assumed that the First Aider is working under supervision and/or according
to established workplace First Aid procedures and policies.

LO1. Assess the situation
LO2. Apply basic first aid techniques
LO3. Communicate details of the incident

LO1. Assess the situation

Criteria Methods
 Physical  Basic  Workplace  Lecture/  Written
hazards to anatomy location Discussion Exam
self and and  Tools and  Group  Interview/
casualty’s physiology equipment Discussion Oral Exam
health and  Company appropriate to  Demo  Practical
safety are standard schedule Return Exam
identified. operating housekeeping Demo  Direct
 Immediate procedure activities and  Film Viewing Observation
risks to self s (SOPs) to monitor and  Surface
and maintain Learning
casualty’s working
occupation condition
al health  Material
safety relevant to the
(OSH) are proposed
minimized activity and
by tasks
controlling  LMS
the hazard
in
accordance
with OSH
requiremen
ts.
 Casualty’s
vital signs
and
physical
condition
are
assessed
in
accordance
with
workplace
procedures
LO2. Apply basic first aid techniques

Criteria Methods
 First Aid  Basic  Defibrillation  Lecture/  Written
manageme anatomy units Discussion Exam
nt is and  Pressure  Group  Interview/
provided in physiology bandages Discussion Oral Exam
accordance  Dealing  Thermometers  Demo  Practical
with with  First Aid Kit Return Exam
established confidentia  Eyewash Demo  Direct
First Aid lity  Thermal  Film Viewing Observation
procedures  Knowledg Blankets  Surface
. e of the  Pocket Face Learning
 Casualty is First Masks
reassured Aiders’  Rubber Gloves
in a caring skills  Dressing
and calm limitations  Space device
manner  Considerat  Cervical
and made ion of the Collars
comfortable welfare of
using  Workplace
the
available location
casualty
resources.  Tools and
 Safe
 First Aid equipment
manual
assistance appropriate to
handling of
is sought schedule
casualty
from others housekeeping
in a timely activities and
manner to monitor and
and as maintain
appropriate working
. condition
 Casualty’s  Material
condition is relevant to the
monitored proposed
and activity and
responded tasks
to in  LMS
accordance
with
effective
First Aid
principles
and
workplace
procedures
.
 Details of
casualty’s
physical
condition,
changes in
conditions,
manageme
nt and
response
are
accurately
recorded in
line with
organizatio
nal
procedures
.
 Casualty
manageme
nt is
finalized
according
to his/her
needs and
First aid
principles.
LO3. Communicate details of the incident

Criteria Methods
 Appropriate  OSH  Mobile phone  Lecture/  Written
medical legislation  Satellite Discussion Exam
assistance and phones  Group  Interview/
is regulations  HF/VHF radio Discussion Oral Exam
requested  Safe  Flags  Demo  Practical
using manual  Flares Return Exam
relevant handling of  Two-way radio Demo  Direct
communica casualty  Email  Film Viewing Observation
tion media  Report  Electronic  Surface
and preparatio equipment Learning
equipment. n  Workplace
 Details of  Communic location
casualty’s ation skills  Tools and
condition equipment
and appropriate to
manageme schedule
nt activities housekeeping
are activities and
accurately to monitor and
conveyed maintain
to working
emergency condition
services/rel  Material
ieving relevant to the
personnel. proposed
 Reports to activity and
supervisors tasks
are  LMS
prepared in
a timely
manner,
presenting
all relevant
facts
according
to
established
company
procedures
.
Unit of Competency: Maintain High Standards of Patient Services (
Blended Learning)
Module Title: Maintaining High Standards of Patient Services
Module Descriptor: This unit covers the knowledge, skills and attitudes
require in the maintenance of high standards of patient services
Summary of Learning Outcome:

LO1 Communicate appropriately with patients
LO2 Establish and maintain good interpersonal relationship with patients
LO3. Act in a respectful manner at all times
LO4 Evaluate own work to maintain a high standard of patient service

LO1. Communicate appropriately with patients

Criteria Methods
 Effective  Roles  Workplace  Lecture/  Written
communication and location Discussion Exam
strategies and responsib  Tools and  Group  Interview/
techniques are ilities of equipment Discussion Oral Exam
identified and self and appropriate  Demo  Practical
used to other to schedule Return Exam
achieve best workers housekeepi Demo  Direct
patient service within the ng activities  Film Viewing Observation
outcomes. organizati and to  Surface
 Complaints are on monitor and Learning
responded to in  Dealing maintain
accordance with working
with complaint condition
organizational s and  Material
policy to conflict relevant to
ensure best the
service to proposed
patients. activity and
 Complaints are tasks
dealt with in  LMS
accordance
with
established
procedures.
 Interpreter
services are
accessed as
required.
 Action is taken
to resolve
conflicts either
directly, where
a positive
outcome can
be immediately
achieved, or by
referral to the
appropriate
personnel.
 Participation in
work team is
constructive
and
collaborative
and
demonstrates
an
understanding
of own role.
LO2. Establish and maintain good interpersonal relationship with patients

Criteria Methods
 Rapport is  Listening  Workplace  Lecture/  Written
established to skills location Discussion Exam
ensure the  Client/pat  Tools and  Group  Interview/
service is ient equipment Discussion Oral Exam
appropriate to issues appropriate  Demo  Practical
and in the best referred to schedule Return Exam
interests of to housekeepi Demo  Direct
patients. appropria ng activities  Film Viewing Observation
 Effective te health and to  Surface
listening skills professio monitor and Learning
are used to nal maintain
ensure a high working
level of condition
effective  Material
communication relevant to
and quality of the
service. proposed
 Patient activity and
concerns and tasks
needs are  LMS
correctly
identified and
responded to
responsibility
and
accordingly
established
procedures and
guidelines.
 Effectiveness
of interpersonal
interaction is
consistently
monitored and
evaluated to
ensure best
patient service
outcomes.
LO3. Act in a respectful manner at all times

Criteria Methods
 Respect for  Organizat  Workplace  Lecture/  Written
differences is ional location Discussion Exam
positively, policies  Tools and  Group  Interview/
actively and and equipment Discussion Oral Exam
consistently procedur appropriate  Demo  Practical
demonstrated es for to schedule Return Exam
in all work. privacy housekeepi Demo  Direct
 Confidentiality and ng activities  Film Viewing Observation
and privacy of confidenti and to  Surface
patients is ality of monitor and Learning
maintained. informati maintain
 Courtesy is on working
demonstrated provided condition
in all by  Material
interactions patients relevant to
with patients, and the
visitors, carers others proposed
and family.  Procedur activity and
 Assistance with es in tasks
the care of caring of  LMS
patients with patients
challenging with
behaviors is challengi
provided in ng
accordance behaviors
with  Techniqu
established es in
procedures. managin
 Techniques are g and
used to minimizin
manage and g
minimize aggressio
aggression. n
LO4. Evaluate own work to maintain a high standard of patient service

Criteria Methods
 Respect for  Organizat  Workplace  Lecture/  Written
differences is ional location Discussion Exam
positively, policies  Tools and  Group  Interview/
actively and and equipment Discussion Oral Exam
consistently procedur appropriate  Demo  Practical
demonstrated es for to schedule Return Exam
in all work. privacy housekeepi Demo  Direct
 Confidentiality and ng activities  Film Viewing Observation
and privacy of confidenti and to  Surface
patients is ality of monitor and Learning
maintained. informati maintain
 Courtesy is on working
demonstrated provided condition
in all by  Material
interactions patients relevant to
with patients, and the
visitors, carers others proposed
and family.  Procedur activity and
 Assistance with es in tasks
the care of caring of  LMS
patients with patients
challenging with
behaviors is challengi
provided in ng
accordance behaviors
with  Techniqu
established es in
procedures. managin
 Techniques are g and
used to minimizin
manage and g
minimize aggressio
aggression. n
Common Competencies
Unit of Competency: RESPOND EFFECTIVELY TO DIFFICULT/
CHALLENGING BEHAVIOR (Blended Learning)
Module Title: RESPONDING EFFECTIVELY TO DIFFICULT/
CHALLENGING BEHAVIOR
Module Descriptor: This unit of competency covers the knowledge, skills and
attitudes to effectively respond to difficult or challenging
behaviour of client.

LO1. Plan responses
LO2. Apply response


Criteria Methods
 Uniform and COMMUNICATION  Personal  Lecture-  Observation
personal  Different modes protective discussion  Interview
grooming of clothing  Role Play
maintained communication  Manual in
 Organizational
 Personal Handling,
policies
presence storage
 Communication
maintained procedures and and
according to systems disposal
employer  Code of Ethics of all
standards  Legal types of
 Visible work requirements to waste
area kept tidy practice and  LMS
and operate 
uncluttered  Role of a
 Equipment massage
stored practitioner in
according to the Philippine
healthcare
assignment services
requirements  Limitations of the
role as a
massage
practitioner
ENVIRONMENT
 Uniform and
personal
grooming
requirements of
the employer
 Occupational
health and safety
TECHNOLOGY
• Technology
relevant to the
enterprise and the
individual’s work
responsibilities

Criteria Methods
instructions  Customer 
and conversatio
requirements n
 All negotiation
n with the Ethics
customer is rights
practitioners
TECHNOLOGY
 Technology
relevant to
the
massage
establishme
nt and the
individual’s
work
responsibiliti
es

Criteria Methods
expectation ON  Group  Interview/
 Posture
s for  Different discussion oral
reliability, modes of  Body  Return examination
punctuality communicatio Language demo  Direct
and n  Demeanor  Film viewing observation
appearance  Organizational  1.5Grooming
adhered to policies  Workplace
 Possible  Communicatio location
causes of n procedures  Tools and
client and systems equipment
dissatisfacti  Customer appropriate to
on service schedule
identified, principles housekeeping
dealt with  Code of activities and
and Ethics to monitor
recorded  Patient’s and maintain
according rights working
to employer  Philippine condition
policy Practice  Material
 Client fully Standards for relevant to the
informed of Massage proposed
all relevant practitioners activity and
security tasks
matters in a TECHNOLOGY  LMS
and massage
to agreed and the
procedures work
responsibilitie
s
Criteria Methods
tion p proposed
ate in ways  Benefits of
that take customer  Scope to
account of relationshi modify
cultural p instructions/or
considerati managem ders in light of
ons ent changed
 Exercise  Improving situations
discretion client  LMS
and relationshi
confidentiali p
ty managem
ent
ENVIRONMENT
 Occupational
health and
safety

Criteria Methods
and managem changed
identify and p
articulate managem
key ent
information
that ENVIRONMENT
the health and
provision of safety
service
 Encourage
clients to
voice
queries or
concerns
and
address
these
appropriatel
y
 Respond to
difficult or
challenging
behavior
using
established
techniques
 Maintain
professiona
l integrity
and
boundaries
at all times
 Work within
scope of
role and
identify and
respond to
situations
where
interactions
suggest the
need for
client
referral

Criteria Methods
 Select the COMMUNICATIO  Tools and  Lecture  Written test
most N equipment  Group  Interview/
mode of communication schedule  Return examination
communica housekeeping demo  Direct
tion for the
 Client language activities and
and terminology  Film viewing observation
information to monitor
being  Types of client and maintain
relationship
provided working
management
 Use condition
language  Main
 Material
components of
and client
relevant to the
terminology relationship proposed
that the activity and
client will
 Relative
tasks
intelligence
understand  Assignment
 Present  Effect on instructions
customer
information satisfaction (e.g. right
clearly and products)
with  Benefits of  Post Orders
customer
sufficient relationship  Scope to
detail to management modify
meet client instructions/or
 Improving client
with client  Managing client situations
that the interactions  LMS
information  Motivational
has been Interviewing
understood
and ENVIRONMENT
address
any  Occupational
unresolved health and
issues safety
Unit of Competency: PROVIDE CARE AND SUPPORT TO INFANTS AND
TODDLERS (Blended Learning)
Module Title: PROVIDING CARE AND SUPPORT TO INFANTS AND

TODDLERS
required to provide care and support to infants and
toddlers ages from birth to three years.
LO1. Comfort infants and toddlers

LO2. Bathe and dress infants and toddlers
LO3. Feed infants and toddlers
LO4. Put infants and toddlers to sleep
LO5. Enhance social, physical, intellectual, creative and emotional activities of infants
and toddlers.
LO1. COMFORT INFANTS AND TODDLERS

Criteria Methods
 Tools and  The  Infants  Lecture/  Oral and
equipment Dependen crib/bed discussion written
prepared t nature of  Blanket/com  Demonstrati evaluation
according to infants/tod forters on and
dlers
the need of the  Infant return
 Signs of
infant/toddler carrier demonstrati
infants/tod
 Distressed dlers’  Stroller on
infants and distress  Bassinet  Brainstormin
toddlers  Basic  Nursery g
responded to infant care rhymes
based on  Toys for the
appropriate crib (Mobile)
methods,  Infants/toddl
activity and ers toys
non-verbal  Story books
cues
 Crying
 Infants and (baby)
toddlers
 Appearing
picked-up and
withdrawn
cuddled
 Squirming
according to
 Lack of eye
procedure contact
 Sleeping
difficulties
 Speech
difficulty,
etc.
 Handouts/M
anuals
 Baby / Baby
dummy
 LMS
LO2. BATHE AND DRESS INFANTS AND TODDLERS

Criteria Methods
 Checked the  Procedure  Bathing  Lecture/  Oral and
infants and s in taking paraphernali discussion written
toddlers’ vital vital signs a (baby bath  Demonstrati evaluation
signs based on  Specificati tub, baby on and 
procedure ons of toiletries, return
different
 Checked the towel, etc.) demonstrati
types of
water quantity thermome  Thermomet on
and ter er/ tray  Self paced
temperature as  Procedure  Bathing toys instruction
per s in  Baby’s  Group
requirement. bathing layette discussion
 Bathed infants and  Baby
and toddlers dressing/ dummy
according to undressin
 Feeding
procedure. g of
infants
bottles with
 Made cap, ring
 Bathing
comforters paraphern and nipple
available to alia and  Sterilizer
infants and types,  Infant’s/
toddlers when uses, toddler’s
needed. specificati formula
on  Bibs
 Specificati  LMS
ons and
uses of
non-slip
rubber
mat
 Baby/
baby
dummy
LO3. FEED INFANTS AND TODDLERS

Criteria Methods
 Cleaned and  Procedure  feeding  Lecture/  Written
sterilized the s in bottles with discussion Exam
infants and feeding   Demonstrati  Interview/
toddlers’  Hand  LMS on and Oral Exam
feeding bottles washing
 ap, ring and return  Practical
procedure
as needed. nipple demonstrati Exam
s
 Prepared the  Infant diet  bottle on  Direct
milk formula as  Table electric  Brainstormin Observation
prescribed. etiquette sterilizer g
 Fed and   infant/
burped the toddler
infant formula
according to  bibs/
established burping
procedure. cloth
 eating
paraphernali
a
 high chair
 Baby’s
layette
 Handouts/m
anuals
LO4. PUT INFANTS AND TODDLERS TO SLEEP

Criteria Methods
 Infants and  Basic  infant crib  Lecture/  Oral and
toddlers’ crib Infant  toddler bed discussion written
prepared Care  blanket /  Demonstrati evaluation
based on  Children’s comforter on and  Practical
procedure Literature
 nursery return evaluation
and
 Infants and Nursery rhymes demonstrati
toddlers’ put to Rhymes  toys for the on
sleep based on crib (mobile)  Brainstormin
procedure  story books g
 infants/toddl
er toys
 Handouts/M
anuals
 LMS
LO5. ENHANCE SOCIAL, PHYSICAL, INTELLECTUAL, CREATIVE AND

EMOTIONAL
ACTIVITIES OF INFANTS AND TODDLERS

Criteria Methods
 Infants and  The  imitating  Lecture/  Oral and
toddlers dependent babies discussion written
exposed to nature of vocalization  Demonstrati evaluation
family infants/tod  talking on and  Practical
dlers
members,  singing return evaluation
 Children’s
relatives and  laughing demonstrati
psycholog
playmates for y  rhymes on
communication  finger  Brainstormin
and interaction games g
purposes  holding
 Infants/toddlers  dancing
provided with  gentle
manipulative or bouncing
creative toys
 substituting
and games as
activities
needed.
 playing
 Infants/toddlers
 distraction
given exercise
to an activity
activities as
required  cuddles,
comfort
 listening,
talking with
the infant or
toddler
quality
 use of
transition
object
 Handouts/m
anuals
 LMS
LO5. ENHANCE SOCIAL, PHYSICAL, INTELLECTUAL, CREATIVE AND

EMOTIONAL
ACTIVITIES OF INFANTS AND TODDLERS

Criteria Methods
 Infants and  Basic  infant crib  Lecture/  Oral and
toddlers’ crib Infant  toddler bed discussion written
prepared Care  blanket /  Demonstrati evaluation
based on  Children’s comforter on and  Practical
procedure Literature
 nursery return evaluation
and
 Infants and Nursery rhymes demonstrati
toddlers’ put to Rhymes  toys for the on
sleep based on crib (mobile)  Brainstormin
procedure  story books g
 infants/toddl
er toys
 Handouts/M
anuals
 LMS
Unit of Competency: PROVIDE CARE AND SUPPORT TO CHILDREN
Module Title: PROVIDING CARE AND SUPPORT TO CHILDREN

required to provide care and support to children
between three (3) years old and twelve (12) years old.
LO1. Instill personal hygiene practice to children

LO2. Bath and dress children
LO3. Feed children
LO1. COMFORT INFANTS AND TODDLERS

Criteria Methods
 Hygiene  Proper  Bathing  Lecture/  Oral and
practices are healthcare paraphernali discussion written
explained of a and  Demonstrati evaluation
clearly to children. toiletries on and
children based  Good
 Diaper/cloth return
grooming.
on established es demonstrati
procedures.  Grooming on
 Personal kit (baby  Brainstormin
hygiene hairbrush, g
procedures are comb, nail
demonstrated scissors/nail
to children cutter)
based on  Oral
health and hygiene
safety (tooth
procedures. brush,
 Children toothpaste)
paraphernalia  Childcare
are maintained workplace
based on  Other
healthy facilities,
procedure equipments
and
materials
relevant to
the unit of
competency
 LMS

LO2. BATHE AND DRESS CHILDREN

Criteria Methods
 Children’s vital  Bathing  Bathing and  Bathing and  Oral and
signs are and dressing / dressing / written exam
checked before dressing / undressing undressing  Practical
bathing based undressin procedures. procedures. demonstratio
g
on established  Procedures  Procedures n
procedure
procedures s. in taking in taking
 Bathing  Procedure vital signs. vital signs.
paraphernalia s in taking 
are prepared vital signs.
as per
procedure
 Bath water
quantity and
temperature
are checked
based on
health
requirement of
the child
 Children are
assisted in
dressing up
according to
prevailing
weather
condition
 Children’
preferences
and decisions
are
acknowledged,
respected and
followed
whenever
appropriate
and possible
 Children with
difficult
behavior in
bathing are
dealt with
appropriately
as per
procedure
LO3. FEED CHILDREN

Criteria Methods
 Nutritional  Nutritiona  Feeding  Bathing and  Hands-on
requirements of l needs of utensils dressing /  Direct
children are children  Bibs undressing observation
determined  Dietary  High procedures.  Practical
according to requirem chair/Booste  Procedures demonstratio
their ents for r seat in taking n
developmental infants  Relevant vital signs.
stage  Cultural Nutritional
 Menus practices needs
prepared in and according to
accordance beliefs age level
with children’ about  Hand outs
nutritional and food and related
cultural provision materials
requirements s  LMS
 Appetizing food  Table 
and drinks are etiquette
prepared and  Impact of
served foods
sufficiently and and
appropriately drinks on
according to dental
the child’s health
health needs
and
preferences
 Children are
fed following
healthy
procedures
Unit of Competency: FOSTER THE SOCIAL, INTELLECTUAL, CREATIVE AND
EMOTIONAL DEVELOPMENT OF CHILDREN (Blended
Learning)
Module Title: FOSTERING THE SOCIAL, INTELLECTUAL, CREATIVE AND

EMOTIONAL DEVELOPMENT OF CHILDREN
required to foster the social, intellectual, creative and
emotional development of children from 1-12 years old.
LO1. Foster children’s independence and autonomy
LO2. Encourage children to express their feelings, ideas and needs
LO3. Stimulate children’s awareness and creativity
LO4. Foster children’s self esteem and development of self concept
LO1. FOSTER CHILDREN’S INDEPENDENCE AND AUTONOMY

Criteria Methods
 Opportunities  Psycholog  A childcare  Lecture - 
developed self y of workplace demonstrati  Hands-on
help skills and children  play pen on  Direct
independence with  Self-paced observation
provided as approximate instruction  Practical
needed. toys  Group demonstratio
 Children given according to discussion n
opportunities to age group
make choice in (cradle toys,
appropriate objects to
ways taking explore by
into mouth,
consideration swinging
their individual toys, rattles,
differences toys poke,
 Children squeeze
encouraged to and push
accept along)
responsibility  audio-visual
for their own equipment
actions such as
 Opportunities radio,
created for cassette
children to and T.V
participate in  LMS
decision 
making
LO2. ENCOURAGE CHILDREN TO EXPRESS THEIR FEELINGS, AWARENESS

AND CREATIVITY
Criteria Methods
 Children  Children’s  Childcare  Lecture -  Hands-on
encouraged to developm workplace demonstrati  Direct
express their ental  Playpen on observation
feelings, ideas stages with  Self-paced  Practical
and needs approximate instruction demonstratio
based on social toys  Group n
norm according to discussion
 Children age group
provided with (cradle toys,
activities as objects to
means of explore by
releasing their mouth,
feelings swinging
according to toys, rattles,
their interests toys to
and needs. poke,
 Children squeeze
encouraged to and push
respect each along)
other’s  Art and
individual paint
needs, abilities materials
and interest  Activity kit
 Puzzles/Boo
ks
 Manuals
 LMS

LO3. STIMULATE CHILDREN’S AWARENESS AND CREATIVITY
Criteria Methods
 Children are   Audio visual  Lecture -  Hands-on
encouraged to  Cultural equipment demonstrati  Direct
express their awarenes (radio, on observation
imagination s cassette,  Self-paced  Practical
and creativity  Process TV) instruction demonstratio
based for
 Coloring  Group n
creative
developmental book discussion
and
needs artistic  Crayons,
 Children are expressio pencils, peg
provided with n boards
activities that  Beads to
would support string
awareness of  Constructio
the range of n sets
movements of  Scissors/pa
their own body pers/ colors/
based on paints and
developmental brushes
needs.  Play dough
 Materials and  Activity kit
experiences  Puzzles
are provided  Books/
that would manuals
stimulate their
 LMS
various senses
based on their
interests.
 Experiences
that develop
and enhance
imagination
and creativity
are provided
based on their
interests

LO3. STIMULATE CHILDREN’S AWARENESS AND CREATIVITY
Criteria Methods
 Children are  Cultural  Childcare  Lecture -  Hands-on
encouraged to awarenes workplace demonstrati  Direct
express their s  Playpen on observation
imagination  Process with  Self-paced  Practical
and creativity for
approximate instruction demonstratio
creative
based toys  Group n
and
developmental artistic according to discussion
needs expressio age group
 Children are n (cradle toys,
provided with objects to
activities that explore by
would support mouth,
awareness of swinging
the range of toys, rattles,
movements of toys to
their own body poke,
based on squeeze
developmental and push
needs. along)
 Materials and  Art and
experiences paint
are provided materials
that would  Activity kit
stimulate their  Puzzles/Boo
various senses ks
based on their  Manuals
interests.  LMS
 Experiences 
that develop
and enhance
imagination
and creativity
are provided
based on their
interests

LO4. FOSTER CHILDREN’S SELF ESTEEM AND DEVELOPMENT OF

SELF CONCEPT
Criteria Methods
 Children are   Audio visual  Lecture -  Hands-on
encouraged to  Cultural equipment demonstrati  Direct
express their awarenes (radio, on observation
imagination s cassette,  Self-paced  Practical
and creativity  Process TV) instruction demonstratio
based for  Coloring  Group n
developmental creative book discussion
needs and
 Crayons,
artistic
 Children are expressio pencils, peg
provided with n boards
activities that  Beads to
would support string
awareness of  Constructio
the range of n sets
movements of  Scissors/pa
their own body pers/ colors/
based on paints and
developmental brushes
needs.  Play dough
 Materials and  Activity kit
experiences  Puzzles
are provided  Books/
that would manuals
stimulate their
 LMS
various senses
based on their
interests.
 Experiences
that develop
and enhance
imagination
and creativity
are provided
based on their
interests

Unit of Competency: FOSTER PHYSICAL DEVELOPMENT OF CHILDREN (Blended
Learning)
Module Title: FOSTERING PHYSICAL DEVELOPMENT OFCHILDREN
required to foster specific physical development of
children from 1-12 years old.
LO1. Enhance physical activities of children
LO2. Create opportunities for children to develop a wider range of physical development
LO3. Provide experience to support physical development of children
LO1. ENHANCE PHYSICAL ACTIVITIES OF CHILDREN

Criteria Methods
 Children  Children’s  A childcare  Lecture - 
provided with physical workplace/ demonstrati  Hands-on
tools and developm gym on  Direct
equipment ent and  Illustrations/  Self-paced observation
skills
based on pictures/cha instruction  Practical
developm
physical ent rts/diagrams  Group demonstratio
development  Child’s of child’s discussion n
needs rate of developmen
 Children given developm t
exercise or ent,  Manuals/ha
activities based needs, ndouts
on needs. interest  LMS
and
strength
LO2. CREATE OPPORTUNITES FOR CHILDREN TO DEVELOP A WIDER
RANGE OF PHYSICAL DEVELOPMENT
Criteria Methods
  Interaction  Setting up  Lecture - 
 1. between venue/envir demonstrati  Hands-on
Child physical onment on  Direct
ren are developme  Range of  Self-paced observation
nt and
provided environmen instruction  Practical
other
opportunities to areas of ts and  Group demonstratio
develop their developme equipment discussion n
physical skills nt specially  Play with
based on social and constructio
development psychologi n materials
needs. cal  Handouts/
 2. developme Manuals
Child nt  LMS
ren are given  Relevant
the organizatio
nal
opportunities to standards,
develop policies
themselves and
physically in procedures
accordance
with resources
available
 3.
Equi
pment and
tools are made
available based
on needs
 4.
Oppo
rtunities for
physical
development
are provided
based on
child’s stage of
growth and
development
 5.
Child
ren are
monitored and
encouraged to
develop
healthy
sleeping
patterns and
practices
based on
physical needs
LO3. PROVIDE EXPERIENCE TO SUPPORT PHYSICAL DEVELOPMENT OF

CHILDREN
Criteria Methods
 Experiences  Experience  Setting up  Lecture - 
provided which s that will venue/envir demonstrati  Hands-on
will develop target onment on  Direct
and enhance specific  Range of  Self-paced observation
areas of
physical fitness environmen instruction  Practical
developme
 Encouragemen nt ts and  Group demonstratio
t given to  Equipment equipment discussion n
children to , toys, and  Indoor/outd
learn to resources oor facilities
develop habit that can be  Handouts/
forming used to manuals
physical stimulate  LMS
activities physical
 Ways and developme
means for the nt
 Needs of
child to
children
participate in with
physical fitness sensory or
communicated, physical
modeled and disability
practiced

UNIT OF COMPETENCY : PROVIDE CARE AND SUPPORT TO ELDERLY
(Blended Learning)
MODULE TITLE : PROVIDING CARE AND SUPPORT TO ELDERLY
MODULE DESCRIPTOR : This module covers the knowledge, skills and

attitudes required in providing support and assistance to maintain quality care for the
elderly to meet his / her daily needs including nourishment, mobility, personal
hygiene and other support within the plan of care.
NOMINAL DURATION : 150 hours
QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO1. Establish and maintain an appropriate relationship with the elderly
LO2. Provide appropriate support to the elderly
LO3. Provide assistance with elderly’s personal care needs
LO1. ESTABLISH AND MAINTAIN AN APPROPRIATE RELATIONSHIP WITH THE

ELDERLY

Criteria Methods
 Self  Proper  Service  Lecture - 
introduction by care for outcomes demonstrati  Hands-on
the caregiver to elders standard on  Direct
the elderly  Relevant documents  Self-paced observation
client done plan of
 Legislation instruction  Practical
care, roles
based on  Organizatio  Group demonstratio
and
established responsibili n policies discussion n
procedures ties of and
 Appropriate caregiver practices
attitudes such  Process of  LMS
as aging
confidentiality,
privacy,
courtesy and
respect
adhered to and
demonstrated
towards the
elderly based
on established
procedures.
 The elderly’s
own interest,
rights, freedom
and decision-
making
supported and
respected
based on
established
procedures.
 Short
interpersonal
exchanges with
the elderly in
establishing,
developing,
and
maintaining
rapport
encouraged.

LO2. PROVIDE APPROPRIATE SUPPORT TO THE ELDERLY

Criteria Methods
 All support  Process of  Chatting in  Lecture - 
provided to the ageing friendly demonstrati  Hands-on
elderly in  Common manner on  Direct
accordance problems  Inquiring  Self-paced observation
with the of the
about the instruction  Practical
elderly and
elderly’s needs, elderly’s  Group demonstratio
their
rights, self ramificatio health discussion n
determination ns  Short
and individual  Safety casual
differences risks to the exchange
 The elderly elderly and  Effective
encouraged contingenc communica
and supported y tion
to participate in measures
 Dialogue
 Different
ceremonial,  Question
religious,
cultural, cultural, and answer
educational, spiritual, / interview
recreational, physical, techniques
religious, and  LMS
social, and ceremonial
spiritual perspectiv
activities as e of the
appropriately elderly
planned.  Relevant
 Assistance plan of
care, roles
provided at all
and
times in order responsibili
to maintain a ties of a
safe and caregiver
healthy
environment,
including
minimizing
physical
dangers and
risk of
infections
based on
established
procedures.
 Proper
response to
situations of
risks to health
and safety
provided and
maintained
based on
established
procedures.
LO3. PROVIDE ASSISTANCE WITH ELDERLY’S PERSONAL CARE NEEDS

Criteria Methods
 Personal  Types,  Wheelchair  Lecture - 
preferences uses,  Walker/can demonstrati  Hands-on
identified in specificatio e on  Direct
consultation ns and  Self-paced
 Crutches observation
maintenan
with the elderly  Parallel instruction  Practical
ce of
and a plan for bathing bars  Group demonstratio
execution is paraphern  Hand rails discussion n
mapped out alia  Commode
based on  Procedure  Reading
established s of materials
procedures bathing,  Indoor/outd
 The elderly dressing,
oor facilities
supported and mobility, of
the elderly  Handouts/
encouraged in manual
exercising their  Proper
care of the  LMS
rights and
elderly
personal
during ADL
preferences (Activities
without of Daily
comprising Living)
their safety and  Principles
those of others and
and in procedures
accordance in
with administeri
established ng
procedures medicines
for the
 Short
elderly
interpersonal
exchanges,
clarifying
meaning and
maintaining
interaction to
identify the
elderly’s
preferences
conducted
based on
established
procedures.
 Time
scheduled to
effectively
listen to the
elderly’s
preferences to
maximize his /
her well being.
UNIT OF COMPETENCY : PROVIDE CARE AND SUPPORT TO PEOPLE

WITH SPECIAL NEEDS (Blended Learning)
MODULE TITLE : PROVIDING CARE AND SUPPORT TO PEOPLE WITH

SPECIAL NEEDS

attitudes required in providing support and assistance to maintain quality care for
people with special needs to be able to enhance their abilities to communicate and
be independent; responding to the physical, medical, health and safety, personal
care and home maintenance requirements of people with disabilities.
LO1. Establish and maintain appropriate relationship with people with special needs.
LO2. Provide appropriate support to people with special needs
LO3. Assist in maintaining well being of people with special needs
LO4. Assist people with special needs to identify and meet their needs
LO5. Assist people with special needs in maintaining an environment that enables
maximum independent living
LO1. ESTABLISH AND MAINTAIN APPROPRIATE RELATIONSHIP WITH PEOPLE WITH

SPECIAL NEEDS
Criteria Methods
 All dealings with  Regulation  Wheelchair  Lecture - 
people with s on  Walker/cane demonstratio  Hands-on
special needs safety,  Crutches n  Direct
are aimed at health and  Parallel bars  Self-paced observation
generating a hygiene  Hand rails instruction  Practical
trusting  Hazards  Commode  Group demonstration
relationship identificatio  Reading discussion
which includes n and risk materials
protecting reduction
confidentiality, strategies  Indoor/outdo
privacy,  Personal or facilities
individual hygiene /  Handouts/m
choices and the health anual
right to decision procedures  LMS
making. observatio
 Respect for n
individual  Environme
differences is nt
demonstrated in protection
all dealings with policy
people with implement
special needs ation
 Support for the  The
interests, rights spread of
and decision infections
making of diseases
people with and cross
special needs is infection
demonstrated in  Organizati
all dealings. onal
 People with standards,
special needs policies,
are actively and
encouraged and procedures
supported to  Disinfectin
communicate g nappy
ideas, feelings changes
and preferences areas
 Washing
floors and
disinfecting
toilet areas
LO2. PROVIDE APPROPRIATE SUPPORT TO PEOPLE WITH SPECIAL NEEDS

Criteria Methods
 All support to  Potential  Wheelchair  Lecture - 
people with hazards to  Walker/cane demonstratio  Hands-on
special needs children  Crutches n  Direct
are provided in  Hazards  Parallel bars  Self-paced observation
accordance with on traffic  Hand rails instruction  Practical
their needs, for children  Commode  Group demonstration
rights and self  Risk  Reading discussion
determination minimizatio materials
 Assistance is n  Indoor/outdo
provided to strategies or facilities
people with and risk  Handouts/m
disabilities reduction anual
according to the strategies
 LMS
employment  Vacuuming
organization /sweeping
guidelines. floors to
 Information remove
required by small
people with dangerous
special needs objects
are identified  Appropriat
and provided e toys and
 Reactions and equipment
limitations safety and
regarding risk.
differences are  Developm
recognized and ental stage
appropriate  Strategies
assistance is to
sought to ensure minimize
that the rights of the spread
people with of
special needs infectious
are upheld. diseases
LO3. SUPERVISE THE SAFETY OF THE CLIENT

Criteria Methods
  Hazard in  Legal  Lecture - 
 Clients are home requirement demonstratio  Hands-on
supervised in environme s and n  Direct
accordance with nt regulation  Self-paced observation
the legal  Organizati regarding instruction  Practical
requirements onal safe play  Group demonstration
and regulations standards  Evacuation discussion
 Rules for safe policies and
play are and emergency
explained, procedures exits
modeled and  Risk  Non-purpose
implemented minimizatio built center
 Direct contacts n  Purpose
with strategies built center
individuals,/grou and risk  Fences and
p is maintained and locking
 Potential risks reduction mechanisms
are identified strategies  LMS
and acted upon  Legal
to prevent or requireme
minimize risk nts for
 Hazards and supervisio
potential n including
hazards in the worker and
environment are child ratios
identified and  Placing
clients are babies or
informed infants to
accordingly sleep in
 Emergencies positions
and evacuation recommen
procedures are ded for
discussed and prevention
practiced with of SIDS
clients  Removal /
 Supervision is locking
used as an away of
opportunity to dangerous
interact with substance
clients s
 Supervisio
n of child
when
learning to
eat solid
foods
 Supervisio
n of child
when
learning
new skills
such as
walking
and
balancing
 Supervisio
n of babies
when
going to
sleep with
a bottle
UNIT OF COMPETENCY : MAINTAIN A HEALTHY AND SAFE

ENVIRONMENT (Blended Leaning)
MODULE TITLE : MAINTAINING A HEALTHY AND SAFE ENVIRONMENT

attitudes required to maintain various aspects in home maintenance taking into
consideration health and safety environment
LO1. Maintain a clean and hygienic environment
LO2. Provide a safe environment
LO3. Supervise the safety of clients
LO1. MAINTAIN A CLEAN AND HYGIENIC ENVIRONMENT

Criteria Methods
 Cleaning occurs  Regulation  Cleaning  Lecture - 
as an on going s on materials demonstratio  Hands-on
process as per safety, (detergent n  Direct
regulation. health and soap,  Self-paced observation
 Used suitable hygiene brushes, instruction  Practical
cleaning agents,  Hazards brooms,  Group demonstration
tools, and identificatio mops, rags, discussion
equipment in n and risk glass wiper
accordance to reduction or
established strategies squeegee)
procedures.  Personal  Legal
 Followed hygiene / requirement
infection control health s and
procedures procedures regulation
according to observatio regarding
established n supervision
procedures.  Environme  Vacuum
 Maintained nt cleaner
adequate protection  Disinfectants
ventilation, policy  Beds /
lighting, and implement hospital
heating/cooling. ation beds
 Adhered to  The  Beddings
personal spread of (blankets,
hygiene/health infections draw sheets
procedures at all diseases or
times. and cross disposable
 Cleaned beds infection draw sheets,
and beddings to  Organizati cotton draw
conform to onal sheets,
health hygiene standards, pillow and
and safety policies, pillow cases)
requirements as and  LMS
relevant. procedures
  Disinfectin
g nappy
changes
areas
 Washing
floors and
disinfecting
toilet areas
LO2. MAINTAIN A CLEAN AND HYGIENIC ENVIRONMENT

Criteria Methods
 Organizational  Potential  Legal and  Lecture - 
and environment hazards to legislative demonstratio  Hands-on
protection children requirement n  Direct
policies and  Hazards s  Self-paced observation
procedures on on traffic  Play area instruction  Practical
safety are for children with  Group demonstration
implemented as  Risk appropriate discussion
required minimizatio toys and
 Tools, n padding
equipments, toys strategies  Dummies
and games and risk (baby and
appropriate to reduction toddler)
the age of the strategies  Gates on
child are  Vacuuming stairs
identified /sweeping  Covers on
 Equipment is floors to electrical
selected, remove socket
checked and small  Fire exits
maintained to dangerous and fire
ensure safety objects extinguisher
 Area is checked  Appropriat s
for hazards and e toys and  Cleaning
risks reduction equipment materials
strategies are safety and  LMS
implemented risk. 
 Fire exits are  Developm
kept ental stage
unobstructed.  Strategies
 Disposing of to
waste materials minimize
is conducted in a the spread
safe and of
hygienic way. infectious
 Cleaning diseases
materials are
stored safely
 Environment is
set-up to ensure
safety of the
client
LO3. SUPERVISE THE SAFETY OF THE CLIENT
Criteria Methods
 Clients are  Hazard in  Legal  Lecture - 
supervised in home requirement demonstratio  Hands-on
accordance with environme s and n  Direct
the legal nt regulation  Self-paced observation
requirements  Organizati regarding instruction  Practical
and regulations onal safe play  Group demonstration
 Rules for safe standards  Evacuation discussion
play are policies and
explained, and emergency
modeled and procedures exits
implemented  Risk  Non-purpose
 Direct contacts minimizatio built center
with n  Purpose
individuals,/grou strategies built center
p is maintained and risk  Fences and
 Potential risks and locking
are identified reduction mechanisms
and acted upon strategies  LMS
to prevent or  Legal 
minimize risk requireme
 Hazards and nts for
potential supervisio
hazards in the n including
environment are worker and
identified and child ratios
clients are  Placing
informed babies or
accordingly infants to
 Emergencies sleep in
and evacuation positions
procedures are recommen
discussed and ded for
practiced with prevention
clients of SIDS
 Supervision is  Removal /
used as an locking
opportunity to away of
interact with dangerous
clients substance
s
 Supervisio
n of child
when
learning to
eat solid
foods
 Supervisio
n of child
when
learning
new skills
such as
walking
and
balancing
 Supervisio
n of babies
when
going to
sleep with
a bottle
UNIT OF COMPETENCY : RESPOND TO EMERGENCIES

(Blended Learning)
MODULE TITLE : RESPONDING TO EMERGENCIES

attitudes required to respond to emergencies which includes various aspects of
disease control, prevention and emergency measures that can be administered
effectively
Upon completion of this module, the trainee/student

must be able to:
LO1. Implement procedure for infection control
LO2. Recognize and respond signs of potential illness
LO3. Respond to emergencies and accident
LO4. Administer medication within guidelines
LO5. Respond to threats and situation of danger
LO1. IMPLEMENT PROCEDURES FOR INFECTION CONTROL AND PREVENTION

Criteria Methods
 Exclusion  Guidelines  Disposable  Lecture - 
guidelines for for gloves demonstratio  Hands-on
children and infection  Protective n  Direct
others suffering control aprons or  Self-paced observation
from an  Disease gowns instruction  Practical
infectious spread and  Soap and  Group demonstration
condition are transmissi water discussion
followed on  Hand towel
 Hygiene and  Hand or paper
health principles washing towel
are implemented procedures  Cleaning
in care practice and equipment
 Infection control techniques  Disinfectant
guidelines are  Use of (e.g. alcohol,
followed disposable Lysol )
gloves and  LMS
protective
aprons
 Cleaning
of utensils
after use
 Regular
disinfecting
of soft toys
 Removal
of body
waste
products
(eg. Feces,
urine,
saliva,
vomitus)
disinfection
of affected
area.
 Disinfectio
n of nappy
changed
area after
each use.
LO2. RECOGNIZE AND RESPOND TO SIGNS OF POTENTIAL ILLNESS

Criteria Methods
 Signs of  Common  Dummies  Lecture - 
potential illness childhood (adult and demonstratio  Hands-on
are reported illnesses- baby) n  Direct
 Medical recognition  Vital signs  Self-paced observation
assistance is and kit instruction  Practical
sought as manageme (thermomete  Group demonstration
necessary nt r, discussion
according to strategies sphygmoma
policies and  Writing nometer &
procedures incident stethoscope,
 Clients and records watch with
second
relatives are  Reporting hand, record
informed as incidents book)
soon as possible  Hand-
 Client is out/manual
comforted and  LMS
settled
LO3. RESPOND TO EMERGENCIES AND ACCIDENTS

Criteria Methods
 The safety of  Organizati  Dummies  Lecture - 
self and others onal (adult and demonstratio  Hands-on
are ensured standards, baby) n  Direct
 Immediate first policies,  Vital signs  Self-paced observation
aid is provided and kit instruction  Practical
as required procedures (thermomete  Group demonstration
 Strategies to  Making r, discussion
calm, reassume decisions sphygmoma
and comfort under nometer &
clients are pressure stethoscope,
implemented  First aid watch with
 Details of application second
emergency are and hand, record
recorded and implement book)
reported ation  Hand-
accurately  Rescue out/manual
 Information is Transfer  LMS
provided to procedures
others according  Immobiliza
to established tion
policies procedures
 Emergencies  Anatomy
and accidents and
are responded Physiology
according to the  Bandaging
established Technique
guidelines and s
legislative 
requirements

LO4. ADMINISTER MEDICATION WITHIN GUIDELINES

Criteria Methods
 Medication is  Legislative  Medicines  Lecture - 
administered guidelines  Handbooks demonstratio  Hands-on
according to as on giving or n  Direct
organizational requireme administerin  Self-paced observation
policies and nt for g instruction  Practical
legislative storage of medications  Group demonstration
requirements medication  Medicine discussion
 Medication is  Organizati tray
stored according onal  Medicine
to requirements procedures glass
 Medication is as  LMS
checked for requireme
name, nt for
instruction and storage of
use by date medication
 All administered 
medication are
documented in
accordance with
requirements


LO5. RESPOND TO THREATS AND SITUATION OF DANGERS

Criteria Methods
 Remove client  Indicators  Baby  Lecture - 
from of child dummy demonstratio  Hands-on
threat/danger or abuse  Hand-outs in n  Direct
remove  Different child abuse.  Self-paced observation
threat/danger types of  LMS instruction  Practical
from client child  Group demonstration
 The level of abuse discussion
immediate  Child
danger is protection
assessed and policy of
the situation is service
reported to an  State/territ
appropriate ory
person requireme
 Appropriate nts about
emergency responding
procedure are to
implemented to indication
ensure the of abuse
safety of children and
and workers reporting
process

UNIT OF COMPETENCY : CLEAN LIVING ROOM, DINING ROOM,
BEDROOMS, TOILETS, BATHROOMS AND KITCHEN (Blended Learning)
MODULE TITLE : CLEANING LIVING ROOM, DINING ROOM,

BEDROOMS, TOILETS, BATHROOMS AND KITCHEN
MODULE DESCRIPTOR : This unit covers the knowledge, skills, and

attitudes required to perform home management by providing clean, secure and safe
environment.
LO1. Clean surfaces and floors

LO2. Clean furnishing and fixtures
LO3. Make up beds and cots
LO4. Clean toilet and bathroom
LO5. Sanitize room
LO6. Maintain clean room environment
LO7. Clean kitchen
LO1. CLEAN SURFACES AND FLOORS

Criteria Methods
 Appropriate  Method of  Brooms  Lecture - 
removal/cleaning removing  Dust pan demonstratio  Hands-on
equipment, suitable and brush n  Direct
supplies, dirt/stain  Cleaning  Self-paced observation
materials,  Procedure implements instruction  Practical
procedures and s in  Vacuum  Group demonstration
techniques are cleaning, cleaner discussion
used in polishing,  Floor carpet
accordance with disinfecting  Water hoses
soil and litter and  Bucket
types and sanitizing  Handouts/
established rooms manuals
procedures. (living  LMS
 All wastes are room,
removed from dining
surface based room,
on procedures. bedrooms,
 Suitable toilets and
maintenance kitchen)
procedures is  Types and
selected and characteris
applied based tics of
on identified floors
floor types and
surface textures.
 Cleaning,
polishing and
sweeping are
performed
according to
standard
operating
procedures.
 Cleaning,
polishing and
sweeping
equipment,
supplies and
materials are
used following
safety
procedures and
manufacturer’s
specifications.
 Cleaning/polishi
ng equipment
are cleaned after
use in
accordance with
relevant safety
procedures and
manufacturer’s
instructions.
 All cleaning,
polishing,
sweeping
materials and
equipment are
stored as per
standard
operating
procedures
(SOPs).
 Routine
maintenance is
carried out as
per SOPs.
LO2. CLEAN SURFACES AND FLOORS
Criteria Methods
 Furnishings and  Types/use  Cleaning rag  Lecture - 
fixtures are s/functions  Cleaning demonstratio  Hands-on
cleaned in of cleaning solution n  Direct
accordance with equipment,  Brooms  Self-paced observation
standard supplies  Dust pan instruction  Practical
operating and and brush  Group demonstration
procedures. materials  Cleaning discussion
 Furniture  Glass implements
positioned based types,  Vacuum
on comfort and including cleaner
convenience and defects  Floor carpet
room lay out.  Method of  Water hoses
 Equipment is identifying  Bucket
cleaned after stains,  Handouts/
use in mud, dirt manuals
accordance with and grease 
relevant safety  Stain  LMS
and removal
manufacturer’s techniques
instructions.
 All cleaning
materials and
equipment are
stored following
SOPs.
 Routine
maintenance is
carried out or
arranged as per
standard
operating
procedures.
LO3. MAKE UP BEDS AND COTS

Criteria Methods
 Mattress is  Procedure  Flat sheets  Lecture - 
aired, freed from s in bed  Fitted sheet demonstratio  Hands-on
and vacuumed making  Pillow n  Direct
in accordance  Knowledge  Pillow case  Self-paced observation
with SOPs. on different  Bed instruction  Practical
 Soiled linens an linen and mattress  Group demonstration
pillowcases are fabric  Handouts/ discussion
replaced in  Procedure manuals
accordance with s in  LMS
SOPs. cleaning
 Linens are and
centered and maintainin
mitered when g room
replaced as per furniture
SOPs. and
 Beds and cots furnishings
are made-up  Knowledge
according to on different
prescribed areas
procedure. where dirt
and dust
can easily
accumulat
e
LO4. CLEAN TOILET AND BATHROOM

Criteria Methods
 Ceilings and  Different  Liquid and  Lecture - 
walls are areas bar soap demonstratio  Hands-on
cleaned in where dirt  Toilet paper n  Direct
accordance with and dust  Bathroom  Self-paced observation
standard can easily deodorizer instruction  Practical
operating accumulat  Cloth/Paper  Group demonstration
procedures and e towels discussion
techniques.  Schedule  Personal
 Window edges of house toiletries
and sills are chores  Bathroom
wiped clean in  Types of slippers
accordance with ancillary  Floor towel
standard rooms  Trash can
operating  Types of  Handouts/
procedures. home set- manuals
 Bath tub, Up  LMS
lavatory and  Types of
toilet bowls are living room
scrubbed and appliances
disinfected in and
accordance with ornament
standard
operating
procedures and
techniques.
 Accessories are
washed and
cleaned in
accordance with
standard
operating
procedures and
techniques.
 Bathroom
supplies are
replenished and
defective
accessories
replaced as per
SOPs.
 Equipment is
cleaned after
use in
accordance with
manufacturer’s
instruction.
 All cleaning
materials and
equipment are
stored in a safe
place as per
SOPs.
 Routine
maintenance is
carried out or
arranged as per
standard
operating
procedures.
LO5. SANITIZE ROOM

Criteria Methods
 Sanitizing  Types/use  Solvent  Lecture - 
agents are 100% s/functions spray demonstratio  Hands-on
accurately of cleaning  Anti-static n  Direct
measured and equipment, solution  Self-paced observation
mixed in supplies  Anti-static instruction  Practical
accordance with and spray  Group demonstration
relevant safety materials  Ladders discussion
regulations.  Glass  Vacuum unit
 Excess mixtures types,  Dust mop
of sanitizing including  Lint free
agents are defects clothing/
disposed  Method of cloth
according to identifying  Mop head
environmental stains, and bucket
requirements. mud, dirt  Dust pan
 Rooms are and grease  Broom
sanitized in  Stain  LMS
accordance with removal
standard techniques
operating  Effects of
procedures. pre-
 Equipment is existing
cleaned after
use in conditions
accordance with on safe
manufacturer’s work
instructions. practices
 All cleaning  Procedure
materials and s in
equipment are cleaning
stored in a safe and
place as per maintainin
SOPs. g room
 Routine furniture
maintenance is and
carried out or furnishings
arranged as per  Knowledge
standard on different
operating areas
procedures. where dirt
and dust
can easily
accumulat
e

LO6. MAINTAIN CLEAN ROOM ENVIRONMENT

Criteria Methods
 All equipment  Procedure  Brooms  Lecture - 
and cleaning s in  Dust pan demonstratio  Hands-on
paraphernalia cleaning, and brush n  Direct
are checked and polishing,  Cleaning  Self-paced observation
maintained disinfecting implements instruction  Practical
according to and  Vacuum  Group demonstration
manufacturer’s sanitizing cleaner discussion
instructions. rooms  Floor carpet
 All wastes are (living  Rubber
removed and room, Spatula
disposed of in dining  Floor Mop
accordance with room,  Handouts/M
employer’s bedrooms, anual
requirements. toilets and  LMS
 All movable kitchen)
furniture and  Types and
fittings are characteris
shifted to allow tics of
access to hidden floors
dust/waste/dirt  Method of
and as per removing
SOPs. suitable
 Rooms are dirt/stain
checked  Types/use
regularly for s/functions
orderliness/tidine of cleaning
ss in accordance equipment,
with employer’s supplies
requirements. and
materials
 Glass
types,
including
defects
 Procedure
s in
cleaning
and
maintainin
g room
furniture
and
furnishings
 Knowledge
on different
areas
where dirt
and dust
can easily
accumulat
e
 Effects of
pre-
existing
conditions
on safe
work
practices
 Procedure
s in
cleaning
and
maintainin
g room
furniture
and
furnishings
 Knowledge
on different
areas
where dirt
and dust
can easily
accumulat
e
LO7. CLEAN KITCHEN
Criteria Methods
 Soiled dishes,  Types/use  All-purpose  Lecture - 
pots, pans and s/functions detergent demonstratio  Hands-on
linen are washed of cleaning  All-purpose n  Direct
in accordance equipment, soap  Self-paced observation
with standard supplies  Disinfectants instruction  Practical
operating and  Drain  Group demonstration
procedures. materials solvent discussion
 Cleaned/dried  Effects of  Garbage
dishes, pots and pre- bag
pans are stored existing  Scouring
as per standard conditions pad
operating on safe  Dish pan
procedures. work  Dish
 Kitchen practices sponge/dish
appliances are  Different cloth
cleaned in areas  Pan with hot
accordance with where dirt water
standard and dust  Rolled
operating can easily newspaper
procedures. accumulat  Cleaning rag
 Kitchen fixtures, e  Handouts/m
tables and chairs  Schedule anuals
are wiped in of house  LMS
accordance with chores
standard
operating
procedures.
 Floor is mopped
and dried in
accordance with
standard
operating
procedures.
 Kitchen supplies
are inspected
and replenished
in accordance
with standard
operating
procedures.
UNIT OF COMPETENCY : WASH AND IRON CLOTHES, LINEN AND

FABRIC
MODULE TITLE : WASHING AND IRONING CLOTHES, LINEN

AND FABRIC
MODULE DESCRIPTOR : This unit covers the knowledge, skills and attitudes
required to perform home management by providing clean, safe environment.
LO1. Check and sort clothes, linens and fabrics
LO2. Remove stains
LO3. Prepare washing equipment and supplies
LO4. Perform laundry
LO5. Dry clothes, linen and fabric
LO6. Iron clothes, linens and fabrics
LO1. CHECK AND SORT CLOTHES, LINENS AND FABRICS

Criteria Methods
 Soiled clothes,  Procedure  Soiled/defect  Lecture - 
linen and fabrics s in sorting ive clothes demonstratio  Hands-on
are sorted laundry  Linen n  Direct
according to  Principles  Fabrics  Self-paced observation
texture, color, and  Handouts/ instruction  Practical
size and defects. procedures manuals  Group demonstration
 Sorted items are in darning  LMS discussion
prioritized holes and
according to the tears
cleaning process
required ad the
urgency of the
item.
 Defective
clothing, linen
and fabric are
sewn/darned
using
appropriate
threads and
stitches.
LO2. REMOVE STAINS
Criteria Methods
 Personal  Types/Use  Gloves  Lecture - 
protective s and  Apron demonstratio  Hands-on
paraphernalia handling of  Acid n  Direct
are worn in laundry cleaners  Self-paced observation
accordance with chemicals  Alkali instruction  Practical
standard  Principles cleaners  Group demonstration
operating and  Chlorine discussion
procedures procedures bleach
(SOPs). in  All-Purpose
 Stain removing removing detergent
agents and stains  Handouts/
chemicals are  Types/Use manuals
used in s of stain  LMS
accordance with removing
manufacturer’s agents
instruction.
 Stains are
treated and
removed using
correct
chemicals or
agents.
 All stain
removing agents
and chemicals
are stored
following safety
procedures.
LO3. PREPARE WASHING EQUIPMENT AND SUPPLIES

Criteria Methods
 Laundry area is  Language  Washers  Lecture - 
cleaned and label  Dryers demonstratio  Hands-on
made ready at (fabric and  Clothesline n  Direct
all times. garments  Clothes pins  Self-paced observation
 Laundry supplies labels)  Clothespin instruction  Practical
and materials  Types and bag  Group demonstration
are prepared characteris  Clothes rack discussion
and made tics of for indoor
available at all clothes, drying
times. linen and  Handouts/
 Washing fabric manuals
machine is  Standard  LMS
checked and procedures
prepared for in checking
operation per and
manual preparing
procedures. washing
machine
 Procedure
s in
preparing
laundry
supplies
and
materials
 Preparing
mixtures or
bleaching
solutions
LO4. PERFORM LAUNDRY

Criteria Methods
 Correct laundry  Types and  Sorting  Lecture - 
method is uses of baskets/shel demonstratio  Hands-on
selected as per washing ves n  Direct
SOPs. machines  Hangers  Self-paced observation
 Clothes, linen and dryers  Stain instruction  Practical
and fabric are  Principles removing  Group demonstration
washed and agents discussion
according to the procedures  Fabric
labeling codes in washing, softener
and washing drying and  Chlorine
instructions. ironing bleach
 Laundry clothes,  Laundry bag
equipment is linen and  Laundry
used in fabric basket
accordance with  Hygiene,  Handouts/
manufacturer’s health and manuals
instruction. safety  LMS
 Clothing, linen issues of
and fabric are specific
freed from stain, relevance
dirt and to laundry
unpleasant odor Operations
after washing  Maintenan
based on ce of
procedures. Laundry
 Washed clothes, Area
linen and fabric 
are sun- 
dried/machine
dried as per
instructions.
 Dried clothes,
linen and fabric
are freed from
unpleasant odor
and static cling.
 Washing area is
cleaned in
accordance with
safety and
health
procedures.
 Equipment is
cleaned after
use in
accordance with
manufacturer’s
instructions.
 All cleaning
materials and
equipment are
stored following
safety
procedures.
 Routine
maintenance is
carried out or
arranged as per
standard
operating
procedures.
LO5. DRY CLOTHES, LINEN AND FABRIC

Criteria Methods
 Washed clothes,  Procedure  Dryers  Lecture - 
linen and fabric s in Drying  Clothesline demonstratio  Hands-on
are dried Clothes,  Clothes pins n  Direct
according to Linen and  Clothespin  Self-paced observation
procedures. Fabric bag instruction  Practical
 Drying machine  Procedure  Clothes rack  Group demonstration
is prepared s in Ironing for indoor discussion
according to Clothes, drying
procedure. Linen and  Sorting
 Dried clothes, Fabric baskets/shel
linen and fabric  Types/Use ves
are removed s of Ironing  Hangers
when dryer bell Equipment  Handouts/
rings or stops to , Tools and manuals
prevent wrinkles Paraphern  LMS
and to minimize alia
need for ironing.  Procedure
 Clothes, linen s in Storing
and fabric are Clothes,
dried without Linen and
wrinkles Fabric
according to 
procedures.
LO6. IRON CLOTHES, LINENS AND FABRICS

Criteria Methods
 Ironing is done  Basics of  Sorting  Lecture - 
in accordance to pressing baskets/shel demonstratio  Hands-on
the standard  Types and ves n  Direct
procedures uses of  Hangers  Self-paced observation
 Ironed clothes, irons,  Iron instruction  Practical
linens and ironing  Ironing  Group demonstration
fabrics are boards and board discussion
folded, placed in ironing  Spray starch
a hanger and accessorie  Handouts/
stored in s manuals
designated  Types and  LMS
cabinets as per use of
instructions. hangers
 Ironing  Folding
equipment and method
materials are and
stored in the techniques
appropriate area  Pressing
following safety procedures
procedures 
UNIT OF COMPETENCY : PREPARE HOT AND COLD MEALS/ FOOD (Blended

Learning)
MODULE TITLE : PREPARING HOT AND COLD MEALS/ FOOD
MODULE DESCRIPTOR : This unit covers the knowledge, skills and attitudes
in cooking basic hot food and cold meals. It includes preparation of ingredients,
cooking meals and dishes according to recipes, present, prepare cooked
dishes/sauces, preparation of appetizers, butter designs, desserts, salads,
sandwiches, sauces, dressing garnishes and preparing centers pieces.

LO1. Prepare ingredients according to recipes
LO2. Cook meals and dishes according to recipes
LO3. Present cooked dishes
LO4. Prepare sauces, dressings and garnishes
LO5. Prepare appetizers
LO6. Prepare desserts and salads
LO7. Prepare sandwiches
LO8. Store excess foods and ingredients
LO9. Convert unconsumed cooked food
LO1. PREPARE INGREDIENTS ACCORDING TO RECIPES

Criteria Methods
 Ingredients are  Food  Meat  Lecture - 
purchased in theory  Seafood demonstratio  Hands-on
accordance with  Materials  Soaking n  Direct
purchase list. specificatio  Unfreezing  Self-paced observation
 “Mise en place” ns and  Handouts instruction  Practical
is checked as uses /Manuals  Group demonstration
per SOPs.   LMS discussion
 Thawing is
prepared
according to
thawing
procedures.
 Meat are
prepared
according to
procedures and
prescribed
recipe.
 Vegetables are
prepared
according to the
manner of
preparation.
 Seafoods are
prepared
according to
method of
preparation.

LO2. COOK MEALS AND DISHES ACCORDING TO RECIPES
Criteria Methods
 Soup is cooked  Codes and  Meat  Lecture - 
as per menu. regulations  Seafood demonstratio  Hands-on
 Vegetable  Pertinent  Soaking n  Direct
dishes are food and  Unfreezing  Self-paced observation
cooked drink  Handouts instruction  Practical
according to sanitation /Manuals  Group demonstration
recipe. laws, rules  LMS discussion
 Meat dishes are and
cooked regulations
according to  Maintenan
culinary Method. ce
 Poultry and operation
game dishes are  Balance
cooked diet
according to  Nutrition
recipe. 
 Sea food dishes
are cooked
according to
recipe
 Egg dishes are
cooked
according to
client’s
preference
 Pasta grain and
farinaceous
dishes are
cooked
according to
recipe

LO3. PRESENT COOKED DISHES

Criteria Methods
 Serving portion  Serving  Washers  Lecture - 
is standardized.  Safe work  Dryers demonstratio  Hands-on
 Presentation of practices  Clothesline n  Direct
cooked dishes and first  Clothes pins  Self-paced observation
are developed aid  Clothespin instruction  Practical
and corrected in regulations bag  Group demonstration
accordance with  Personal  Clothes rack discussion
SOPs. hygiene for indoor
 Food quality is  drying
maintained and  Providing
checked as per safe food
SOPs.  food and
 Time and safety
temperature hazard
condition of  Handouts/
foods is ensured manuals
before serving  LMS
based on
freezing
temperature.
LO4. PREPARE SAUCES, DRESSINGS AND GARNISHES

Criteria Methods
 Materials,  Food and  Washers  Lecture - 
equipment/utens safety   demonstratio  Hands-on
ils are prepared hazard   n  Direct
prior to  Safe food    Self-paced observation
preparation of handling  instruction  Practical
sauces,   Dryers  Group demonstration
dressings and  Clothesline discussion
garnishes as per  Clothes pins
SOPs.  Clothespin
 Sauces, bag
garnishes, hot  Clothes rack
and cold for indoor
dressing are drying
prepared as per  Providing
SOPs. safe food
 food and
safety
hazard
 Handouts/
manuals
 LMS
LO5. PREPARE APPETIZERS

Criteria Methods
 D’oeuvres are  Providing  Ingredients  Lecture - 
prepared safe food  Plates/ demonstratio  Hands-on
according to  Food and platters n  Direct
requirement and safety  Handouts/  Self-paced observation
preference of hazard manuals instruction  Practical
client.  Safe food  LMS  Group demonstration
 Canape’s are handling discussion
prepared
according to
requirement for
preference of
client.
 Finger foods are
prepared
according to
requirement or
preference of
client.
LO6. PREPARE DESSERTS AND SALADS

Criteria Methods
 Materials,  Providing  Ingredients  Lecture - 
equipment/utens safe food  Plates/ demonstratio  Hands-on
ils used for  Food and platters n  Direct
cooking are safety  Handouts/  Self-paced observation
prepared as per hazard manuals instruction  Practical
SOPs.  Safe food  LMS  Group demonstration
 Sherbets, ices handling discussion
and ice cream
are prepared in
accordance with
prescribed
procedures.
 Fruit desserts
are prepared as
per prescribed
procedures.
 Pastry desserts
are prepared as
per prescribed
procedures.
 Mousse is
prepared as per
prescribed
procedures.
 Cold salads and
molded salads
are prepared as
per prescribed
procedures.
LO7. PREPARE SANDWICHES

Criteria Methods
 Hot sandwiches  Providing  Ingredients  Lecture - 
are prepared as safe food  Plates/ demonstratio  Hands-on
per SOPs.  Food and platters n  Direct
 Cold dressings safety  Handouts/  Self-paced observation
are prepared as hazard manuals instruction  Practical
per SOPs.  Safe food  LMS  Group demonstration
 Hot sauces are handling discussion
prepared as per
SOPs.
 Cold sauces are
prepared as per
SOPs
LO8. STORE EXCESS FOODS AND INGREDIENTS

Criteria Methods
 Unconsumed  Safe food  Ingredients  Lecture - 
foods are stored handling  Plates/ demonstratio  Hands-on
according to  Food platters n  Direct
procedures. costing  Handouts/  Self-paced observation
 Excess and manuals instruction  Practical
ingredients are portioning  LMS  Group demonstration
stored according  Food discussion
to client’s storage
requirement.
 Proper method
of refrigeration
and proper
storing of dry
food is
implemented as
per SOPs.
 Wet and dry
food ingredients
are properly
stored as per
SOPs.
LO9. CONVERT UNCONSUMED COOKED FOOD

Criteria Methods
 Unconsumed  Food  Unconsume  Lecture - 
foods are stored theory d cooked demonstratio  Hands-on
according to  Handling food n  Direct
procedures. of kitchen  Storage  Self-paced observation
 Excess equipment material instruction  Practical
ingredients are  Food (plastic  Group demonstration
stored according storage ware, zip discussion
to client’s  lock,
requirement. aluminum
 Proper method foil)
of refrigeration  Handouts/
and proper manuals
storing of dry  LMS
food is
implemented as
per SOPs.
 Wet and dry
food ingredients
are properly
stored as per
SOPs.

CBC CAregiving II

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TESDA-SOP CO-01-F11

Course Title: Caregiving NC II

Upon completion of the course, the trainees/students must be able to:

1. Lead Workplace Communication;

 Can communicate both oral and written

TOOLS EQUIPMENT MATERIAL

 Mixing bowl OFFICE EQUIPMENT/ TOYS

 CPR (Infant, Child and

Based on a class intake of 25 students/trainees.

Area in Total Area

A. LECTURE AREA* 4x8 32 32

TOTAL AREA 109

Qualification of Instructor/ Facilitator:

 Must be a holder of NC III

* Optional. Only when required by the hiring institution.

Basic Competency: Communications (Full online)

Nominal Duration: 4 hours

Summary of Learning Outcomes:

LO1. Obtain and convey workplace information

Details of Learning Outcomes:

LO1: OBTAIN AND CONVEY WORKPLACE INFORMATION

LO2: COMPLETE RELEVANT WORK RELATED DOCUMENTS

Nominal Duration: 4 hours

Summary of Learning Outcomes:

LO1. Describe and identify team role and responsibility in a team.

Details of Learning Outcomes:

LO1: DESCRIBE AND IDENTIFY TEAM ROLE AND RESPONSIBILITY IN A

Assessment Contents Conditions Methodologies Assessment

LO3: WORK AS A TEAM MEMBER

Nominal Duration: 6 hours

Summary of Learning Outcomes:

Details of Learning Outcomes:

LO1: INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS

Assessment Contents Conditions Methodologies Assessme

Assessment Contents Conditions Methodologie Assessment

Module Title: Practicing Occupational Health and Safety Procedures

Nominal Duration: 4 hours

Summary of Learning Outcomes:

LO1. Identify hazards and risks

Details of Learning Outcomes:

LO2: EVALUATE HAZARDS AND RISKS

Assessment Contents Conditions Methodologies Assessment

LO3: CONTROL HAZARDS AND RISKS

Assessment Contents Conditions Methodologies Assessment

LO4: MAINTAIN OCCUPATIONAL HEALTH AND SAFETY AWARENESS

Assessment Contents Conditions Methodologies Assessment

Nominal Duration: 4 Hours

Summary of Learning Outcomes:

Details of Learning Outcomes:

Assessment Content Conditions Methodologies Assessment

LO2. 2. Meet client requirements

Assessment Contents Conditions Methodologies Assessment

LO3. Build credibility with clients

LO6. Provide effective responses to client enquiries

Unit of Competency: IMPLEMENT AND MONITOR INFECTION CONTROL

Nominal Duration: 11 Hours

Summary of Learning Outcomes:

Details of Learning Outcomes:

Assessment Contents Conditions Methodologies Assessment

Assessment Contents Conditions Methodologies Assessment