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    JudeEnricMedel Resume

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    Medel, John Ernest S.
    Jude Enric Santos Medel is a hospitality graduate with experience in customer service roles. He has worked in various industries including hotels, retail, call centers, and casinos. His skills include excellent customer service, teamwork, working under pressure, and following instructions. He is looking for new opportunities to demonstrate his customer management and multitasking abilities.

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    JudeEnricMedel Resume

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    Medel, John Ernest S.
    23 views2 pages
    Jude Enric Santos Medel is a hospitality graduate with experience in customer service roles. He has worked in various industries including hotels, retail, call centers, and casinos. His skills include excellent customer service, teamwork, working under pressure, and following instructions. He is looking for new opportunities to demonstrate his customer management and multitasking abilities.

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    Jude Enric Santos Medel is a hospitality graduate with experience in customer service roles. He has worked in various industries including hotels, retail, call centers, and casinos. His skills include excellent customer service, teamwork, working under pressure, and following instructions. He is looking for new opportunities to demonstrate his customer management and multitasking abilities.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    23 views2 pages

    JudeEnricMedel Resume

    Uploaded by

    Medel, John Ernest S.
    Jude Enric Santos Medel is a hospitality graduate with experience in customer service roles. He has worked in various industries including hotels, retail, call centers, and casinos. His skills include excellent customer service, teamwork, working under pressure, and following instructions. He is looking for new opportunities to demonstrate his customer management and multitasking abilities.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 2

    JUDE ENRIC SANTOS MEDEL

    About Me

    Hospitality graduate with experienced in the field of


    customer service at a fast pace environment.
    Committed to provide high quality customer care.
    Quick learner and interested in new ways systems and
    My Contact technologies. To work in a company where I can
    demonstrate my customer management and
    multitasking skills in enhancing the customer
    [email protected] satisfactions
    +63 945 571 9175
    Internship Experience
    383-A Hipodromo St., Sta. Mesa,
    Manila
    Thousand Cranes (Shabu-Shabu) | Service Crew
    April - June 2015
    Skills
    Key responsibilities:
    Taking orders from customers
    Successful working in a team Answering questions about menu items, food sensitivities and
    environment, as well as independently food substitutions
    The ability to work under pressure and Giving customers suggestions for food and drinks and telling
    multi-task them about any special menu items
    The ability to follow instructions and
    deliver quality results
    Able to work with diligence and patience
    Manila Hotel | Room Attendant & Door Greeter
    Hardworking and willing to be trained February - June 2017
    Looking forward for new opportunities
    Decision making Key responsibilities:
    Changing bed linen, making beds and Vacuuming carpets
    Greeting guests and responding to queries
    Assisting the guest and fetch the luggage from the room

    Work Experience
    Education Background

    Primary Makati City Hall | Data Encoder


    East Rembo Elementary School September 2017 - February 2019
    Completed in 2009
    Key responsibilities:
    Assisting and responding to queries.
    Secondary Captured and biometrics for the personal data of client
    Encode details of Makatizen applications
    Victorino Mapa High School

    Completed in 2013 Linde Gas | Data Analyst


    February - June 2019
    Reduced the production cost by 20% in
    Tertiary - Bachelor of Science in Hospitality the second year of internship.
    Key responsibilities:
    Management
    Processing
    2015the– invoice of supplier five projects
    2020 Managed
    Polytechnic Univeristy of the Philippines Compare prices, specifications, and delivery dates in order to
    worth over $100million.
    determine the best bid among potential suppliers
    Completed in 2017 Verify all the details in invoice
    OP-Star Online Shop | CSR (Non-Voice) Personal Data
    June - November 2019

    Key responsibilities: Languange: Filipino and English


    Place or cancel orders
    Tracking the parcel
    Civil status: Single
    Assist with placement of orders, refunds, or exchanges
    Height: 6'2
    Newport World Resorts | Casino Slot Attendant
    January - November 2020 Age: 26 years old

    Key responsibilities:
    Gender: Male
    Explain games
    Maintain machines and gaming area Religion: Roman Catholic
    Assisting the customer's needs
    Citizenship: Filipino
    Teleperformance | TSR (Voice) Date of Birth: January 08, 1997
    November 2020 - August 2021
    Place of Birth: Manila City
    Key responsibilities:
    Provide thorough support and problem resolution for customer
    Provide the basic troubleshooting step to fix the appliance
    Maintained composure and patience in face of difficult customer
    situation. Character Reference
    Legato Health Technologies | CSR (Voice)
    September 2021 - June 2022
    As references, I suggest the following person:
    Key responsibilities:
    Escalates unresolved claims through the appropriate payer
    contact
    Provide the information why the claim was denied
    Mark Joseph Valerio
    When needed, resubmits demand letters to insurance
    companies and ensures receipt by insurance Assistant Slot Manager
    +63 906 083 0795
    Newport World Resorts | Casino Slot Attendant
    Jan Karlo Piamonte
    June - November 2022
    Retail and Marketing Supervisor
    Key responsibilities: +63 917 105 8595
    Same as above

    Altair Global Solutions | Debt Collection Specialist


    December 2022 - March 2023

    Key responsibilities:
    This is certifying that the above information is true and
    Planning course of action to recover outstanding payments correct to the best of my knowledge and belief
    Keeping track of assigned accounts to identify outstanding debts
    Build trust with debtors

    JUDE ENRIC SANTOS MEDEL


    Applicant 's Signature

    Reduced the production cost by 20% in


    the second year of internship.
    2015 – 2020 Managed five projects
    worth over $100million.

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