First Edition: 05 December 2019

SERVICE MANUAL
&
PARTS LIST

MODEL: MC550E
 INDEX

Replacing External Parts

Face cover..................................................................................................................................................................1
Thread cutter cover ...................................................................................................................................................1
Base plate..................................................................................................................................................................2
Bed cover...................................................................................................................................................................3
Belt cover...................................................................................................................................................................4
Front cover.................................................................................................................................................................5
Rear cover..................................................................................................................................................................6
Carriage cover............................................................................................................................................................7

Mechanical Adjustment
Needle drop position..................................................................................................................................................8
Hook timing................................................................................................................................................................9
Needle bar height.....................................................................................................................................................10
Clearance between the needle and hook.................................................................................................................11
Backlash between the rotary hook gear and lower shaft gear.................................................................................12
Upper shaft shielding position............................................................................................................................ 13-14
Needle thread tension..............................................................................................................................................15
Tension release mechanism.....................................................................................................................................16
Height of the embroidery foot...................................................................................................................................19
Touch screen calibration...........................................................................................................................................22
Presser foot lifter detecting switch............................................................................................................................23
Automatic thread cutter............................................................................................................................................24
Remaining bobbin thread sensor.............................................................................................................................25
Hoop position...........................................................................................................................................................26
X-sensor position......................................................................................................................................................28
Y-sensor position......................................................................................................................................................29
Y-carriage base........................................................................................................................................................30
DC Motor belt deflection...........................................................................................................................................32

Replacement
Needle threader.................................................................................................................................................. 17-18
Printed circuit board A..............................................................................................................................................20
Printed circuit board F..............................................................................................................................................21
Carriage unit.............................................................................................................................................................27
Switching power supply............................................................................................................................................31
Driving motor............................................................................................................................................................32
Replacing the Gear of the X-carriage.......................................................................................................................33

Oiling
Needle bar, presser bar and thread take-up lever....................................................................................................34
Oil wick.....................................................................................................................................................................35
Lower shaft supporter (front and rear)......................................................................................................................35
Y-carriage.................................................................................................................................................................36
X-carriage.................................................................................................................................................................36

PARTS LIST....................................................................................................................................................... 37-57

 Replacing External Parts (1) Face Cover and Thread Cutter Cover

Setscrew Replacing the face cover

To remove:
1. Remove the setscrew and remove the face cover.

To attach:
2. Follow the above procedure in reverse.

Face cover

Replacing the thread cutter cover

To remove:
1. Remove the cap and setscrew (A).
Stand the machine so the handwheel side comes to
the underside of the machine.
Insert the screwdriver from the bottom hole of the
thread cutter cover.
Loosen the setscrew (B).
Remove the thread cutter cover.
Thread cutter cover Setscrew (A)
Cap To attach:
2. Follow the above procedure in reverse.
Setscrew (B)

1
 Replacing External Parts (2) Base Plate
Replacing the base plate
To remove:

1. Stand the machine so that the handwheel side

comes to the underside of the machine.

Base plate 2. Remove the 6 setscrews and remove the base plate.

Setscrew Setscrew

To attach:
3. Follow the above procedure in reverse.

2
 Replacing External Parts (3) Bed Cover
Setscrew (A) Replacing the bed cover
Setscrew (A) To remove:

1. Turn the power switch on to move the carriage to the

stored position, then turn the power switch off.
Needle plate
2. Remove the setscrews (A) and the needle plate.
Remove the base plate (refer to page 2).

3. Remove the setscrew (B).

Push the hole (A) with a screwdriver.
Setscrew (B)

4. Release the hooks while pushing the thread cutter

cover to remove the bed cover.

Hole (A)

Thread cutter cover

Hook

To attach:
5. Follow the above procedure in reverse.

Bed cover Hook

Thread cutter cover

Hook Bed cover

3
 Replacing External Parts (4) Belt cover

Belt cover Replacing the belt cover

Cap Setscrew
To remove:
1. Remove the cap and setscrew.
2. Release the hooks and remove the belt cover.

To remove:
3. Follow the above procedure in reverse.

Hook

4
 Replacing External Parts (5) Front Cover
Replacing the front cover

To remove:
1. Remove the face cover, base cover and bed cover
w (refer to pages 1 to 3).
Turn the power switch on.
q Press the built-in design key q and the first page of
the design list of Petite Designs will open.
Press the embroidery pattern #1 w to move the
carriage to the starting position, then turn the power
switch off.

2. Loosen the setscrew (A).

Setscrew (B)

Setscrew (A)

Setscrew (C)

3. Remove the 2 setscrews (B) near the spool pin.

4. Remove the belt cover (refer to pages 4).

Setscrew (C)
5. Remove the setscrews (C)
Hole (D) Push the hole (D) and (E) with a screwdriver.

6. Remove all the connectors from the printed circuit

board A and unlock the hooks, then remove the front
Hole (E)
cover.

To attach:
7. Follow the above procedure in reverse.

NOTE:
Refer to page 20 to locate the connectors.

5
 Replacing External Parts (6) Rear Cover
Setscrew (A) Rear cover Replacing the rear cover

To remove:
1. Remove the face cover, base plate and bed cover
(refer to pages 1 to 3).

2. Remove the 2 setscrews (A).

3. Remove the 5 setscrews (B).

Setscrew (B)

Setscrew (C) Setscrew (B)

4. Remove the setscrew (C).

5. Remove the 2 setscrews (D).

Push the hole (A) and hole (B) with a screwdriver.
Setscrew (E) 6. Loosen the setscrew (E), and shift the Y-carriage
base up.
Y-carriage base

7. Unlock the hooks, raise the carrying handle and

Setscrew (D)
remove the rear cover by opening the left end of the
covers.

Setscrew (D)
Hole (A) To attach:
8. Follow the above procedure in reverse.

NOTE:
Adjust the Y-carriage base (refer to page 29).

Hole (B)

6
 Replacing External Parts (7) Carriage Cover
Replacing the Carriage Cover

To remove:
1. Remove the setscrew (A).

Setscrew (A)

2. Remove the setscrew (B).

Remove the carriage cover.

To remove:
3. Follow the above procedure in reverse.

Setscrew (B)

7
 Adjusting the Needle Drop Position
The needle should be positioned at the center of the needle plate hole.

Adjustment
Setscrew (A)
1. Lower the needle to the lowest position by turning the
handwheel.

2. Remove the face cover (refer to page 1).

3. Loosen the 2 setscrews (A).

4. Move the needle bar supporter back or forth to adjust

the position of the needle.

5. Loosen the setscrew (B).

Needle drop
6. Move the needle drop adjusting plate laterally to
adjusting plate
adjust the position of the needle.

7. Tighten the setscrews.

8. Attach the face cover.

NOTE:
Check the hook timing (refer to page 9) and clearance
between the needle and hook (refer to page 11).
Needle bar Adjust them if necessary.
supporter

Setscrew (B)

8
 Adjusting the Hook Timing
The amount of ascending travel of the needle bar from its lowest position to the position where
the tip of the rotary hook exactly meets the right side of the needle should be 3.25 to 3.55 mm.

Adjustment
1. Remove the needle plate and base plate (refer to
Needle plate page 2).

2. Remove the presser foot and the bobbin holder.

Attach a #11 blue tip needle.

3. Lower the needle bar to its lowest position by turning

Bobbin holder the hand wheel toward you.

4. Raise the needle bar 3.25 to 3.55 mm up from the

lowest position.

5. Loosen the setscrews on the lower shaft gear.

Turn the lower shaft gear until the tip of the rotary
hook meets the right side of the needle, while holding
the hand wheel so the needle bar does not move.

Setscrew 6. Tighten the setscrews.

7. Attach the bobbin holder, needle plate and presser

foot. Replace the needle with the #11 needle.

8. Attach the base plate and needle plate.

Lower shaft gear Setscrew

#11 needle
Tip of the rotary hook

3.25 to 3.55 mm

Lowest position

9
 Adjusting the Needle Bar Height
The distance between the top of the needle eye and the upper surface of the hook race should be
1.6 to 2.0 mm when the tip of the rotary hook meets the right side of the needle in the ascending
travel from the lowest position.

Adjustment
1. Remove the face cover (refer to page 1).
Needle plate
2. Remove the presser foot, needle plate and bobbin
holder. Attach a #11 needle.

3. Turn the hand wheel to raise the needle bar from the
lowest position until the tip of the rotary hook meets
Bobbin holder
the right side of the needle.

4. Loosen the setscrew on the needle bar supporter.

Move the needle bar up or down to set the distance
between the top of the needle eye and the upper
surface of the rotary hook at 1.6 to 2.0 mm.

5. Tighten the setscrews. Be sure that the groove of the

needle is facing right in the front.

6. Attach the bobbin holder, needle plate and presser

foot. Replace the needle with the #11 needle.

7. Attach the face cover.

Setscrew

Needle bar

Groove

Tip of the rotary hook

#11 needle Upper surface of the hook race

1.6 to 2.0 mm

Top of the needle eye

Rotary hook

10
 Adjusting the Clearance between Needle and Hook

The clearance between the needle and the rotary hook should be -0.10 to +0.05 mm.

Adjustment
1. Remove the base plate (refer to page 2).
Setscrew (C)
Setscrew (A) 2. Remove the presser foot, needle plate and bobbin
holder. Replace the needle (#11) with the test pin.

3. Loosen the setscrews (A), (B) and (C) and tighten the
setscrew (C) slightly.

4. Turn the hand wheel to bring the tip of the rotary

hook behind the test pin.
Adjust the clearance between the test pin and the tip
of the rotary hook to -0.10 to +0.05 mm by moving
the rotary hook set plate up or down.

5. Tighten the setscrews (A), (B) and (C) firmly.

6. Check the backlash between the rotary hook gear

and lower shaft gear and adjust the backlash if
necessary.

7. Attach the bobbin holder, needle plate and presser

foot. Replace the test pin with the #11 needle.

Setscrew (B) 8. Attach the bed cover.

Test pin

Tip of rotary hook

-0.10 to +0.05 mm

11
Adjusting the Backlash between the Rotary Hook Gear and Lower Shaft Gear

The rotary play of the hook should be 0.8 mm or less.

Adjustment
1. Remove the bed cover (refer to page 3).

2. Remove the needle, presser foot, needle plate and

bobbin holder.

3. Loosen the setscrew.

Check the rotary play of the hook.

4. Turn the lower shaft bushing (eccentric) in the

direction “A” if the gears do not turn smoothly.
Lower shaft bushing Turn the lower shaft bushing in the direction “B” if the
rotary play is larger than 0.8 mm.

5. Tighten the setscrew.

6. Attach the bobbin holder, needle plate, presser foot

and needle.
A
7. Attach the bed cover.

Setscrew

Rotary play should be

0.8 mm or less.

12
 Adjusting the Upper Shaft Shield Position
The needle height should be at 8.2 to 9.2 mm above the needle plate surface when the “Bight”
phase changes from “L” to “H”.
To check:
1. Attach the needle #11.
Turn the power switch on while pressing the Start/
stop button to enter the factory setting mode.
Press “Phase” key.

2. Turn the handwheel toward you slowly until the

Start/stop button needle from its lowest position until “Bight” changes
from “L” to “H”.

3. The needle height should be 8.2 to 9.2 mm above

from the surface of the needle plate. If not, adjust the
upper shield position.

#11 Blue needle

8.2 to 9.2 mm
Phase key

Front cover
To adjust:
Setscrew (A) 1. Remove the face cover, bed cover, belt cover and
front cover (refer to pages 1, 3 to 5).
Attach the needle plate.

2. Remove the setscrews (A) and printed circuit board F

from the front cover.

Printed circuit board F

Printed circuit board L2
Printed circuit 3. After disconnecting all of the connector, remove the
board L3 setscrews (B) to remove the printed circuit board A
from the front cover.

4. Reconnect the connectors to the printed circuit board

A except printed circuit board L2 and L3 connectors.

* The carriage will not return to the home position after

turning the power switch on if the X-motor connector
is disconnected.
Setscrew (B) (To be continued to the next page.)

X motor connector

13
 5. Turn the power switch on while pressing the Start/
Start/stop button stop button to enter the factory setting mode.
Press “Phase” key.

Printed circuit board F

Phase key

6. Turn the handwheel toward you and raise the needle

8.7 mm above the surface of the needle.

#11 Blue needle

8.2 to 9.2 mm

Upper shaft shield plate Bight shield plate

7. Loosen the setscrew (C) of the upper shaft shield
plate. Turn the upper shaft shield until “Bight”
changes L to H.
Tighten the setscrew (C).

* The position of the upper shaft shield plate should be

in the center of the upper shaft sensor (see Fig. 1.)
Setscrew (C) Bight sensor
8. Attach the front cover, belt cover, bed cover and face
cover.

Fig. 1
Upper shaft shield plate

Even

Sensor

14
 Adjusting the Needle Thread Tension

The standard upper thread tension should be 59 to 67 grams-force when pulling the thread (white
polyester thread size 50) at the speed of 110 mm/sec with the tension at “3.4” (Be sure the presser
foot is lowered).

To check:
1. Lower the presser foot.

2. Turn the power switch ON while pressing the start/

stop button.
Press “Foot Sensor/Tension” key.

Start/stop button 3. Press “Free” key.

The tension disc will be opened with the presser foot
Foot Sensor/Tension key Free key lowered.

4. Thread white polyester thread (size 50) to the

machine.

5. Press “3.4” key.

The tension discs will be closed and the thread
tension will be set at “3.4”.

6. The upper thread tension should be 59 to 67 grams-

force when pulling the thread at the speed of
110 mm/sec.
If not, adjust the needle thread tension.
3.4 key
Pulling direction
(Pulling speed 110 mm/sec.)
To adjust:
1. Lower the presser foot.

2. Turn the power switch ON while pressing the start/

stop button.
Press “Foot Sensor/Tension” key.

3. Press “Free” key.

The tension disc will be opened with the presser foot
lowered.

4. Thread white polyester thread (size 50) to the

machine.
Thread tension 5. Press “3.4” key.
adjusting screw
6. Remove the face cover (refer to page 1).
Adjust the tension by turning the thread tension
adjusting screw.
+
To loosen the tension, turn it clockwise (in the
direction of “–”).
– To tighten the tension, turn it counterclockwise (in the
direction of “+”).

15
 Adjusting the Tension Release Mechanism
When the presser foot is lowered, the thread tension will be closed and pull the thread.
When the thread tension will be released, the tension disc will be opened and release the
thread correctly.
Convex is NOT set at release claw 1. Remove the front cover (refer to page 5).
Foot Sensor/Tension key Free key 2. Turn the power switch ON while pressing the start/
stop button.
Press “Foot Sensor/Tension” key.
3. Press “Free” key.
The tension disc will be opened with the presser foot
lowered.
Lower the presser foot.
4. Turn the thread tension gear until the convex part of
tension gear is not set at the tension release claw.
5. Loosen the setscrews (A) and (B).
6. Adjust the clearance between the tension release
adjusting plate and the tension disc supporter to
0.2 mm to 0.8 mm as shown in Fig. B.
Thread tenison gear Tighten the setscrew (A) first, and adjust the thread
Fig. A tension release adjusting plate position, then tighten
the setscrew (B).
Be sure that the tension release lever touches to the
Convex part of
presser foot lifter as shown in Fig. C when tightening
tension gear
the setscrew (B).
7. Turn the thread tension gear until the convex part
of tension gear is engaged with the tension release
claw. Be sure that the tension release adjusting plate
Thread tension touches to the tension disc supporter and the tension
release adjusting discs are opened slightly (see Fig. D and E).
plate

Tension Setscrew (A) Setscrew (B)

release Convex is set at release claw
claw
Fig. D
Thread tension release Tension disc supporter Convex part of
adjusting plate tension gear
0.2 to 0.8 mm
Fig. B

Tension disc Tension Thread tension release

(closed) release adjusting plate Tension disc supporter
claw
Fig. E
Tension release lever Fig. C

The tension release

lever touches to the
presser foot lifter.

Tension
disc
Presser foot lifter (opened)

16
 Replacing and Adjusting Needle Threader (1)

Replacing the needle threader hook

To remove:
1. Push down the threader lever as far as it will go and
hold it in place. Loosen and remove setscrew.

2. Release the threader lever slowly while holding the

threader unit to disengage it from the threader shaft.

3. Disassemble the threader unit and replace the

threader hook. Refer to the following part number
Thread unit when ordering the service parts.
Thread lever Setscrew 862627005: Hook holder (unit)

Hook holder (unit) (862627005)

Pin
To attach:
1. Assemble the threader unit and attach them to the
threader shaft by inserting the shaft into the holes.
Be sure that the pin protrude from the hole as shown.

2. Make sure the pin is engaged in the slot.

Secure the threader unit to the threader shaft by
tightening setscrew.
Adjust the needle threader hook position as
necessary (refer to page 18).

The pin is engaged in the slot

Setscrew

17
 Replacing and Adjusting Needle Threader (2)

Adjusting the needle threader hook position

Rotation pin stopper Setscrew (A) 1. Lower the presser foot.
Turn the handwheel toward you to adjust the needle
at its highest position.

2. Push down the threader lever and hold it just before

the threader hook enters the needle eye.

3. If the threader hook is not aligned vertically with

the needle eye, loosen the setscrew (A). Adjust the
rotation pin stopper position so that the hook enters
into the needle eye.
Tighten the setscrew (A).

4. If the threader hook is not aligned leterally with the

needle eye, loosen the setscrew (B).
Adjust the lateral position so that the hook enters into
the needle eye.
Tighten the setscrew (B).

Setscrew (B)

18
 Adjusting the Height of the Embroidery Foot

Space between the needle plate and bottom of the embroidery foot should be 1.2 mm
when the presser bar is at its lowest position.

Adjustment
1. Remove the face cover (refer to page 1).

2. Remove the needle.

Presser foot bar 2. Lower the presser foot.

supporter Turn the handwheel toward you to lower the
embroidery foot at its lowest position.

Setscrew 3. Loosen the setscrew on the presser bar supporter.

4. Place the 1.2 mm spacer (block) between the presser

foot and the needle plate.

5. Fix the presser bar link by tightening the setscrew

with holding the presser foot actuator arm against the
cam.

6. Check “Presser Foot Lifter Detecting Switch” (refer to

page 23).

Embroidery foot
Surface of
needle plate

1.2 mm

Presser foot actuator arm Cam

19
 Replacing the Printed Circuit Board A
Setscrew (B) Setscrew (B)
To remove:
Setscrew (A) 1. Remove the face cover, bed cover and front cover
(refer to pages 1, 3 and 5).

2. Disconnect all the connectors from the printed circuit

board A.

3. Remove the 3 setscrews (A) and remove the printed

circuit board A with the case.

4. Remove the 4 setscrews (B) and remove the printed

circuit board A from the case.
Setscrew (A)
To attach:
Printed circuit 5. Follow the above procedure in reverse.
board A
NOTE:
Refer to the following diagram when connecting the
Case connectors.

Setscrew (A)

Setscrew (B) Setscrew (B)

Disconnecting LCD Module Flexible PCB
Printed circuit board A connection Flexible PCB
Lift up the clamp to unlock.
Close the clamp to lock.
Bobbin thread winding (Blue) Touch panel (Black) Program (slave) (Black)
Printed circuit board L2 (White)
Printed circuit
Program (master) Printed circuit board L1 (Black)
board L3 (Red)

Printed circuit board F (Black)

Presser foot lifter sensor (Black)
Phase sensor (Black)

Thread detection sensor (White)

USB (Black)
Switching power supply (White)

X-motor (White)

Thread tension motor (Black)

Bobbin thread
detecting sensor (Green)
DC motor (White)
Y-motor (Black)
Switching power supply (White)
Thread cutter motor (White)
20
 Replacing the Printed Circuit Board F

Front cover To remove:

1. Remove the face cover, bed cover and front cover
(refer to pages 1, 3 and 5).
Setscrew
2. Disconnect the connectors for printed circuit board F
from the printed circuit board A.

3. Remove the 2 setscrews and remove the printed

circuit board F.

To attach:
Printed circuit board F 4. Follow the above procedure in reverse.

NOTE:
Refer to page 20 to locate the connectors.

21
Touch Screen Calibration

You can calibrate the key positions of the touch screen if

you feel the touch screen key is not responding properly.
Enter the common settings.
Press the Yes key to open the calibration window.
Press the “+” sign with the touch panel stylus as the sign
appears.
When you press the last sign, the screen shows “END”
and the calibration window will close.

22
 Presser Foot Lifter Detecting Switch Adjustment
Foot Sensor/Tension key Free key
To adjust:
1. Remove the rear cover (refer to page 6).

2. Turn the power switch ON while pressing the Start/

Stop button to enter the factory setting mode.
Press “Foot Sensor /Tension” key.

3. Loosen the setscrew (A).

Unhook and open the front cover slightly.
Hook the section A of the front cover on the section
B of the thread tension.

4. Lower the presser foot lifter.

5. Loosen the setscrew (B).

Press the tension release claw against the flat part of
thread tension gear.
Move the thread release plate to the right so that the
Section B thread release plate touches to the thread release
Setscrew (A) Section A lever lightly.
Tighten the setscrew (B) (see Fig. A, B and C).

6. Press “Free” key.

Engage the release hook with the convex part of the
Fig. A Presser foot lifter thread tension dial.
detecting switch Thread release lever
Setscrew (C) Thread release plate * Press “3.4” key to disengage the release hook
from the convex part.

7. Lower the presser foot lifter.

Loosen the setscrew (C).
Adjust the presser foot detecting switch position
so the “Foot U/D” should indicate “L” to “H” when
the presser foot is in the middle of the lowered and
raised position (see Fig. A).

• “Foot U/D” should indicate “L” when the presser foot

is lowered, and the release hook is engaged with
Fig. B Thread release plate convex part of thread tension dial.
Setscrew (C) • “Foot U/D” should indicate “H” when the presser foot
Thread release lever is raised.

Tension
release Fig. C Thread tension gear
claw

Flat part

Convex
part

Setscrew (B) Thread tension dial Setscrew (B) Thread release

Thread release adjusting plate adjusting plate
23
 Automatic Thread Cutter Adjustment
The distance between the end of thread cutter plate slit and the edge of moving cutter
should be in the range of 0.9 to 1.3 mm.

End of thread cutter plate slit To check:

1. Remove the front and rear cover (refer to pages 5
Edge of moving cutter and 6).
Moving cutter
0.9 to 1.3 mm 2. Turn the power switch OFF. Slide the moving cutter
to the right with your finger.

3. Turn the power switch ON.

The moving cutter motor is initialized, and moving
cutter moves to its home position automatically.

4. The distance between the edge of moving cutter and

the end of thread cutter plate slit should be 0.9 to
1.3 mm.
If not, follow the procedure below.
A
To adjust:
1. Loosen the setscrew on the sensor plate.
Sensor plate
2. Adjust the distance between the end of thread cutter
plate slit and the edge of moving cutter to 0.9 to
B 1.3 mm by moving the sensor plate in the direction of
A or B.

Thread cutter base plate

Setscrew

24
 Remaining Bobbin Thread Sensor Adjustment

Bobbin key Adjustment

1. Prepare the empty bobbin (diameter: 8.4 mm) and
the gauge bobbins (diameter: 12.5 mm and diameter:
18.9 mm).

2. Remove the presser foot and needle plate.

3. Turn the power switch ON while pressing the Start/

Stop button to enter the factory setting mode.

4. Insert the empty bobbin in the bobbin holder (diameter

8.4 mm).

5. Rotate the bobbin holder counterclockwise so that

the knob fits to the stopper in the hook race.

6. Press “Key” and read “Key” value.

7. Repeat the procedure 5 to 6 above few times.

Key
Press “Empty” when the same “Key” value is
“Key” value indicated.
This value is memorized as “Empty” value.

8. Repeat the procedure 5 to 7 with the gauge bobbins

(diameter 12.5 mm and 18.9 mm).

“Empty” value When 12.5 mm gauge bobbin is inserted, press “Half”

key to memorize the value.

When 18.9 mm gauge bobbin is inserted, press “Full”

key to memorize the value.

9. Press “OK” key to register the settings.

Bobbin holder Knob Stopper

25
 Hoop Position Adjustment
Hoop Adjust key
Adjustment
1. Turn the power switch OFF.

2. Remove the presser foot.

Attach the embroidery hoop and the template.

3. Turn the power switch ON while pressing the Start/

Stop button to enter the factory setting mode.

4. Press “Hoop Adjust” key.

5. The hoop moves to its start position.

(Default position: X=1000 Y=1400)
X value
6. Adjust the hoop position so that the needle drops to
the center of the template hole.
Y value Press or key to adjust the hoop position
right or left (X value).
Press or key to adjust the hoop position
forward or backward (Y value).

7. Press OK to register the setting.

Right
Forward
Left

Backward

Template

Needle

Match the needle drop

position and the center of
the template hole.
26
 Replacing the Carriage Unit

To remove:
1. Remove the face cover, bed cover, belt cover and
Setscrew (A) front cover (refer to pages 1, 3 to 5).

2. Remove the setscrews (A), (B) and the carriage

cover.

3. Remove the setscrews (C), (D), (E) and (F).

Carriage cover Remove the cord binders as necessary.
Unplug the connectors from the printed circuit
board A.
Remove the carriage unit.

To attach:
4. Follow the above procedure in reverse.

NOTE:
Adjust the Y-carriage base (refer to page 30).

Setscrew (B) 5. Turn the power switch on to move the carriage to the
stored position, then turn the powers switch off.

Setscrew (D)
Setscrew (C) Carriage

Cord binder

Setscrew (E)
Carriage

Cord binder
Setscrew (F)

27
 X-sensor Position Adjustment
The gap between the stopper and X-shaft supporter should be 7 mm.

Adjustment
1. Remove the face cover, bed cover, belt cover and
front cover (refer to pages 1, 3 to 5).

2. Remove the printed circuit board F from the front

cover.

3. After disconnecting all of the connector, remove the

printed circuit board A from the front cover.
SM Init key
4. Reconnect the connectors to the printed circuit board
A except printed circuit board L2 and L3 connectors.

Setscrew X-sensor
5. Remove the carriage cover (refer to page 7).
A B
6. Turn the power switch ON while pressing the start/
stop button.
Press “SM Init” key.

7. Loosen the setscrew and slide the X-sensor in

the direction of A or B to adjust the position of the
X-sensor.

8. Turn the power switch OFF and turn it ON again to

check if the gap is 7 mm.

6.8 to 7.2 mm 9. Tighten the setscrew and turn the power switch OFF.

Stopper X-shaft supporter

28
 Y-sensor Position Adjustment
The gap between the hoop attaching base and Y-shaft fixing plate should be 6.8 to 7.2 mm.
SM Init key
Adjustment
1. Remove the face cover, bed cover and front cover
(refer to pages 1, 3 and 5).

2. Remove the printed circuit board F from the front

cover.

3. After disconnecting all of the connector, remove the

printed circuit board A from the front cover.

4. Reconnect the connectors to the printed circuit board

A except printed circuit board L2 and L3 connectors.

Setscrew 5. Remove the carriage cover (refer to page 7).

B 6. Turn the power switch ON while pressing the start/

Y-shield plate
stop button.
Y-sensor Press “SM Init” key.

6.8 to 7.2 mm 7. The gap between the hoop attaching base and
A Y-shaft fixing plate should be 6.8 to 7.2 mm.
Loosen the setscrew and slide the Y-sensor plate in
Hoop attaching base
the direction of A or B to adjust the position of the
Y-sensor plate.
Y-shaft
fixing plate 8. Turn the power switch OFF and turn it ON again to
check if the gap is 6.8 to 7.2 mm.

9. Tighten the setscrew and turn the power switch OFF.

29
 Adjusting the Y-carriage Base
The distance between the top of the rail and the lower edge of Y-carriage should be in the
range of 2.0 to 2.6 mm.
Adjustment
1. Remove the carriage cover (refer to page 7).
Y-carriage base
Lower edge of Y-carriage 2. Loosen the setscrew.
Adjust the distance between the top of the rail and
the lower edge of Y carriage to 2.0 to 2.6 mm.

3. Tighten the setscrew.

2.0 to 2.6 mm
4. Attach the carriage cover.

Top of the rail

Setscrew

30
 Replacing the Switching Power Supply

Setscrew (A) To remove:

1. Remove the face cover, base plate, bed cover and
rear cover (refer to pages 1, 2, 3 and 6).
2. Remove the connector from the switching power
Connector supply.
3. Remove the setscrew (A) and (B) to remove the
switching power supply.

Switching To attach:
power supply 4. Follow the above procedure in reverse.

Setscrew (B)

Setscrew (B)

31
 Replacing Driving Motor

To remove:
1. Remove the face cover, base plate, bed cover, belt
cover, front cover and rear cover from the machine
Motor belt
(refer to pages 1 to 6).
Be sure that the DC motor connector is removed
from the printed circuit board A.

2. Remove the setscrews, and the DC motor.

Cord guide plate

DC motor

Setscrew
To attach:
3. Pass the DC motor connector cord through the arm
hole behind the cord guide plate.
Tighten the setscrews ) temporarily.

4. Adjust the motor belt deflection to about 5 to

7 mm by pressing the middle of the motor belt with
approximately 200 grams-force of pressure.

5. Tighten the setscrews securely.

6. Plug the driving motor connector to the printed circuit

board A.

7. Attach the base plate and the rear cover, front cover,
DC motor Arm hole DC motor belt cover, bed cover, base plate and face cover
connector Cord guide plate (refer to pages 1 to 6).

NOTE:
Open the belt cover (refer to page 4) to access the
driving motor without removing the front and rear cover.
You can also access the top side of the motor belt from
the hole by pulling out the handwheel.

Replacing the DC motor without removing the front and

rear cover may require skills. If you are not confident,
remove the base and front cover to replace it.
200 gf pressure
5 to 7 mm

Setscrew
32
 Replacing the Gear of the X-carriage

Remove the thread cutter cover, base plate and bed

Gear set plate cover (refer to pages 1 to 3).
Setscrew Gear (C) Remove the setscrews.
Pulling down the gear set plate and the gear (A), remove
them.
Set a new gear (A) on the gear set plate.
Attach the gear set plate with the new gear (A) on the
X-carriage and temporarily tighten the setscrews.
Move the gear (B) so that the gear (B) comes in contact
with the gear (A).
Move the gear (B) in the direction of the arrow so that
the gear (B) comes in contact with the gear (C).
Tighten the setscrews firmly.
Be sure that there is no play between the gears (A) and
(B), nor between the gears (B) and (C).
Slide the Y-carriage by hand and check if Y-carriage
moves smoothly.

Gear (A) Gear (B)

Attach the covers

Attach the bed cover, base plate and thread cutter cover
follow the above procedure in reverse (refer to pages
1 to 3).

33
 Oiling the Machine (1)

Move the carriage to the home position and turn off the power switch and/or remove the plug from the machine
before oiling the machine.
• Wait until the motor cools down before oiling.
• Do not oil any parts other than as explained in this section.
• Use good quality sewing machine oil.
• One or two drops of oil is sufficient.
• Remove excess oil, otherwise it may stain fabric.

Remove the face cover (refer to page 1).

Oil the arrow points as indicated in the illustration.

Oil the needle bar, presser bar and thread take-up lever

Needle bar Presser bar Thread take-up

lever
34
 Oiling the Machine (2)
Oil the wick
Slide the cover on the top rear side of the machine.
w Oil the oil wick inside of the machine.

Oil wick

Cover

Oil the lower shaft supporter (front)

Remove the thread cutter cover (refer to page 1).
Oil the arrow point as indicated.

Oil the lower shaft supporter (rear)

Stand the machine so that the handwheel side comes to
the underside of the machine.
Remove the cover on the underside of the machine with
a screwdriver.

Oil the arrow point (felt) as indicated in the illustration.

Cover

35
Oiling the Machine (3)

Oil the Y-carriage

Remove the carriage cover (refer to page 7).
Oil the arrow points as indicated in the illustration.

Oil the X-carriage

Oil the arrow point (felt) inside of the carriage slit.

36
PARTS LIST
 MODEL: MC550E

PARTS LIST
1

21 14
2
12 25
5 4

13
8 3 6
7
10
9
11

24
22
25 18

23

23
19
29
20
17
7

26 7
15
16

30 32
31

27 28

37

33

38 36

39
35
34

28

38
 MODEL: MC550E

PARTS LIST
KEY PARTS
NO. NO. DESCRIPTION

1 864629601 Front cover (unit)

2 864055A05 Front cover
3 639075004 Thread guide
4 864056A01 Start/stop button
5 864057A02 Button 1
6 809510102 Printed circuit board F (unit)
7 000120203 Setscrew 3x8 (B)
8 858502114 Printed circuit board L1 (unit)
9 858106000 LED cover 2
10 858511910 Printed circuit board L2 (unit)
11 860167006 Lamp cover 2
12 846177108 Bobbin winder stopper
13 000061205 Nut 4-3-7
14 000101828 Setscrew 4x16
15 861070015 Printed circuit board A case
16 864425030 Printed circuit board A (unit)
17 863523003 LCD (unit)
18 861512003 Ferrite core
19 861505106 Touch panel (unit)
20 863126A11 Touch panel sheet
21 864064F01 Ornamental plate
22 000014007 Snap ring CS-4
23 856036105 Carriage window sheet 2
24 000063104 Nut 3-2-5.5
25 000115205 Setscrew TP 4x6
26 000109000 Setscrew 3x6
27 639080002 Front cover set plate
28 000081005 Setscrew 4x8
29 864059006 Belt cover
30 000114709 Setscrew TP 3x6
31 745033002 Cap
32 864631019 Face plate (unit)
33 864060A10 Face plate
34 832508006 Thread cutter (unit)
35 000161103 Setscrew 3x6 (B)
36 000103509 Setscrew 4x10
37 864633000 Base plate (unit)
38 864063003 Base plate
39 850156001 Cover lid

39
 MODEL: MC550E

PARTS LIST
14

1
14
15 24 21 22

2
6
9
5
10

7 3 23

8 11
4
12
11 21
13

16

20
17

18

18

19

40
 MODEL: MC550E

PARTS LIST
KEY PARTS
NO. NO. DESCRIPTION

1 864615017 Needle plate (unit)

2 864024002 Needle plate
3 809133004 Hook cover plate supporter
4 809184000 Spring
5 809134005 Hook cover plate supporter base
6 809135006 Guide holder
7 809137008 Cutter
8 000014306 Snap ring CS-3
9 825016000 Hook cover plate release button
10 825017001 Spring
11 820374004 Setscrew 2x2.3
12 864025003 Rotation stopper
13 000163703 Setscrew 2x3.5
14 681009101 Setscrew
15 809136100 Hook cover plate
16 864632009 Bed cover (unit)
17 864061012 Bed cover
18 856009109 Carriage window sheet 1
19 000109000 Setscrew 3x6
20 864616007 Thread cutter (unit)
21 000081005 Setscrew 4x8
22 864062002 Thread cutter cover
23 000115401 Setscrew TP 3x4
24 745033002 Cap

41
 MODEL: MC550E

PARTS LIST
48

52 53
14 48
15
54 55

13
2
16
9
1
11 42
13
12
22

17
44

26
43
47

28
41
46

29

4
24
21
50 30

51
32 25 20

3 19
35
5 31 23

30

18

27
6
8 34
33
13

36
9 10 37
7
38
45 39 40

49
42
 MODEL: MC550E

PARTS LIST
KEY PARTS
NO. NO. DESCRIPTION

1 864602103 Presser bar base plate (unit)

2 864003005 Presser bar base plate
3 864004006 Presser bar bushing
4 827021004 Presser bar
5 864005007 Presser bar spring
6 864603001 Presser bar connecting stud (unit)
7 864006008 Presser bar connecting stud
8 861028007 Presser bar link
9 000002507 Snap ring E-4
10 000111500 Hexagonal socket screw 4x8
11 861025004 Presser foot lifter
12 864007009 Presser foot lifter set plate
13 000101404 Setscrew 4x6
14 861067008 Tension release lever
15 859273002 Setscrew
16 864604105 Needle bar supporter (unit)
17 858250000 Needle bar supporter
18 858538108 Needle bar (unit)
19 864009001 Needle drop adjusting plate
20 301504104 Needle bar connecting stud (unit)
21 858540000 Rotation pin stopper (unit)
22 864605003 Needle threader shaft (unit)
23 858255108 Needle threader shaft
24 000265500 Guide pin E-2x12-CH
25 000265603 Guide pin E-2x6-CH
26 858256006 Needle threader lever
27 863128004 Spring
28 858272008 Needle threader lever supporter
29 863131000 Needle threader lever supporter 2
30 000078319 Setscrew 3x6
31 862625106 Threader supporter shaft (unit)
32 858259009 Threader supporter shaft
33 814043105 Threader guide
34 000022204 Spring pin 2x6 (K)
35 000001207 Snap ring E-2.5
36 858265008 Link plate 1
37 858266009 Link plate 2
38 862626026 Threader guide plate (unit)
39 862627108 Hook holder (unit)
40 000230403 Setscrew 2x5
41 000125208 Guide pin D-2x10-CH
42 864011006 Neddle bar supporter adjusting plate
43 000013903 Snap ring CS-5
44 858258019 Spring
45 864012007 Needle threader limiter plate
46 860167006 Lamp cover 2
47 859525415 Printed circuit board L2 (unit)
48 000081005 Setscrew 4x8
49 813404013 Stretch needle (Blue)
50 852890000 Embroidery foot P
51 660106001 Setscrew
52 864606004 Presser foot lifter switch (unit)
53 652520125 Micro switch (unit)
54 864013008 Presser foot lifter switch set plate
55 000102900 Setscrew 2x8

43
 MODEL: MC550E

PARTS LIST
1
28 9

15
21

8 13 13
5

10 14
22 11
23 9 12
7
4
25 6
27 3
26 2
29

40
24 20 41
16

17 42

19 32
54 39
18
20 31

30

20
49
38 33
48
37
20
43 20

35
45
52

47
53
19 34
44 46 36

51

50

44
 MODEL: MC550E

PARTS LIST
KEY PARTS
NO. NO. DESCRIPTION

1 864601009 Upper shaft (unit)

2 000111706 Hexagonal socket screw 5x8
3 000110901 Hexagonal socket screw 5x4
4 832068009 Presser foot lifting cam
5 000078319 Setscrew 3x6
6 670079201 Upper shaft front bushing
7 000040105 Washer
8 767077006 Ring
9 000111304 Hexagonal socket screw 5x5
10 862002008 Upper shaft shield plate
11 859033008 Washer
12 000080406 Setscrew 3x10
13 000032702 Snap ring crescent
14 767178101 Ball bearing
15 731312005 Felt
16 861620304 Upper shaft sensor (unit)
17 861039001 Sensor set plate
18 807505407 Printed circuit board P (unit)
19 000101105 Setscrew 3x4
20 000081005 Setscrew 4x8
21 864639006 Thread take-up lever (whole unit)
22 820511304 Thread take-up lever (unit)
23 508048009 Thread take-up lever pin
24 846615103 Needle bar crank (unit)
25 843543007 Needle bar crank pin (unit)
26 650040005 Felt
27 650041006 Lesf spring
28 000111201 Hexagonal socket screw 4x4
29 864618102 Bobbin winder (unit)
30 864504001 Bobbin winder
31 861096006 Clutch lever
32 000120203 Setscrew 3x8 (B)
33 861091001 Bobbin winder arm spring
34 861092105 Bobbin winder set plate
35 000001609 Snap ring E-5
36 861098008 Guide plate
37 856512100 Leaf switch (unit)
38 000081706 Setscrew 2.5x5
39 809619009 Thread cutter holder (unit)
40 809144008 Thread cutter holder
41 822032003 Thread cutter
42 000014409 Snap ring CS-8
43 858647008 Belt wheel (unit)
44 858053001 Clutch ring
45 502065004 Clutch spring
46 858054002 Belt wheel
47 000030009 Snap ring E-10
48 000024206 Spring pin 3x30
49 858055302 Handwheel
50 846098104 Timing belt 178
51 858052000 Upper shaft gear
52 000004303 Spring pin 3x20
53 858118108 Timing belt 168
54 861078002 Cord guide (rear)
45
 MODEL: MC550E

PARTS LIST 7
29
28
32
31
30

7 7
7

6 1

5 2
8
10
14
13
4
23 3
12
18
19 22
20
7 21

17
11 15

9
7
16

27

26 24
25

33
24

46
 MODEL: MC550E

PARTS LIST
KEY PARTS
NO. NO. DESCRIPTION

1 864620004 Carrying handle (unit)

2 864029007 Carrying handle
3 864031002 Carrying handle supporter (rear)
4 000001609 Snap ring E-5
5 864030001 Carrying handle supporter (front)
6 000116206 Washer
7 000081005 Setscrew 4x8
8 864628518 Rear cover (unit)
9 864054A12 Rear cover
10 650503355 Thread guide (unit)
11 000014409 Snap ring CS-8
12 834555107 Top cover thread guide plate (unit)
13 000162001 Setscrew 2.6x5
14 000020202 Spring pin 2x10
15 809027004 Spool pin
16 000013800 Snap ring CS-6
17 000006903 Washer
18 864634001 Pre-tension thread guide (unit)
19 000115401 Setscrew TP 3x4
20 864066006 Oiling plate
21 000101806 Setscrew 4x16
22 000161309 Setscrew 3x12
23 822020503 Spool holder (large)
24 647009002 Bed rubber foot
25 735002001 Rubber foot
26 000274007 Setscrew 5x30
27 000061412 Nut 5-3-8
28 864609203 Thread tension (unit)
29 000103509 Setscrew 4x10
30 864638005 Oiling guide (unit)
31 864075008 Oiling guide
32 763033019 String
33 000109000 Setscrew 3x6

47
 MODEL: MC550E

PARTS LIST
1

24

23
2 3

4 4
4

10

6 9
12 8
15
11
12
7
13
14
17 16

18

16
19

22
20

21
22

48
 MODEL: MC550E

PARTS LIST
KEY PARTS
NO. NO. DESCRIPTION

1 864613004 Hook race (unit)

2 846632209 Bobbin holder stopper (unit)
3 000160504 Setscrew 4x12
4 000081005 Setscrew 4x8
5 000070506 Washer 4
6 864614108 Lower shaft (unit)
7 864022000 Lower shaft
8 650073007 Lower shaft gear
9 000004200 Spring pin 3x18
10 000002806 Snap ring E-6
11 858177002 Lower shaft washer
12 000038502 Washer
13 823110009 Felt
14 508120006 Shaft fixing metal
15 820166001 Lower shaft ring
16 000111201 Hexagonal socket screw 4x4
17 858321003 Lower shaft supporter
18 850687109 Lower shaft gear (unit)
19 808137005 Lower shaft gear
20 732034003 Lower shaft bushing (rear)
21 809042005 Lower shaft bushing set plate
22 000115607 Setscrew TP 4x8
23 846652504 Bobbin holder (unit)
24 102261103 Bobbin

49
 MODEL: MC550E

PARTS LIST 14
7

5 18
4 3
28
15

8
2 6
8
29
16

10

9 11
12 17
8 13

19

23 8
26

20
25
24

21

27

25
8

25
8 8

31
32

22
33 30

32

8
50
 MODEL: MC550E

PARTS LIST
KEY PARTS
NO. NO. DESCRIPTION

1 861616204 Presser foot actuator arm (unit)

2 861035100 Presser foot actuator arm
3 864077000 Presser foot actuator shaft
4 000001609 Snap ring E-5
5 000014605 Grip ring 6
6 854145009 Slider
7 000115629 Setscrew TP 4x8
8 000081005 Setscrew 4x8
9 000188405 Nylon clip
10 860608004 Idler (unit)
11 860021007 Idler base
12 625217100 Idler
13 000002806 Snap ring E-6
14 864619000 Printed circuit board B case (unit)
15 861090044 Printed circuit board B case
16 864508201 Printed circuit board B (unit)
17 000103509 Setscrew 4x10
18 864028006 Printed circuit board B case set plate
19 858639007 DC motor (unit)
20 843518302 DC motor
21 000115607 Setscrew TP 4x8
22 864078001 Set plate
23 864621005 Switching power supply (unit) (Mexico)
864621304 Switching power supply (unit) (Brazil) (Chile)
24 858119006 Switching power supply case
25 000119704 Setscrew 3x14 (B)
26 000103509 Setscrew 4x10
27 861089006 Cord guide
28 858145012 Cord guide plate
29 000115607 Setscrew TP 4x8
30 864610001 Bobbin thread sensor (unit)
31 864611002 Bobbin thread sensor motor (unit)
32 000101404 Setscrew 4x6
33 000013707 Snap ring CS-2.4

51
 MODEL: MC550E

PARTS LIST
1 6

42
19

43

23 22 20 6 2
6 5 24 21 13

18
7 12
11 25
6 9 10 14 16 15

8 17
4 19
3

28
30

31 26 35 34 36

37 33 29 6 27
40 41 39
32 38

52
 MODEL: MC550E

PARTS LIST
KEY PARTS
NO. NO. DESCRIPTION

1 864641001 Carriage (unit)

2 864642002 X-carriage (unit)
3 846645005 Y-carriage (unit)
4 864091000 X-carriage base
5 864643003 Stepping motor (unit)
6 000101105 Setscrew 3x4
7 864644004 X-sensor (unit)
8 859542005 X-gear (unit)
9 856041000 X-gear set plate
10 859236003 Gear
11 000002507 Snap ring E-4
12 864624008 X-pulley (unit)
13 864092001 X-carriage guide
14 864036007 Syncrobelt 630
15 864037008 X-belt set plate 1
16 864038009 X-belt set plate 2
17 000066705 Setscrew 3x8
18 864082008 Y-carriage base
19 000080406 Setscrew 3x10
20 823110009 Felt
21 864093002 Felt holder
22 864094003 X-shaft
23 864095004 X-shaft set plate
24 000081005 Setscrew 4x8
25 000101703 Setscrew 4x12
26 864083009 Y-carriage
27 864044008 Gear
28 864646006 Y motor (unit)
29 864511001 Stepping motor harness (unit)
30 000053606 Cord binder
31 864627001 Y-pulley (unit)
32 864085001 Embroidery hoop set plate
33 000279208 Syncrobelt 950
34 856054006 Y-belt set plate 1
35 856055007 Y-belt set plate 2
36 856056008 Y-shielding plate
37 864087003 Y-shaft
38 864088004 Felt
39 864089005 Y-shaft set plate
40 864050007 Y-shaft supporter
41 000175306 Setscrew 3x20
42 864097006 Y-carriage base
43 864090A01 Carriage cover

53
 MODEL: MC550E

PARTS LIST
1 4
2 3 5

8
6 7 12
9 10 11

13
14

15 16

18
17

19 20

21
22
23 24

54
 MODEL: MC550E

PARTS LIST
KEY PARTS
NO. NO. DESCRIPTION

1 102261103 Bobbin
2 802424004 Lint brush
3 820832005 Screwdriver (large)
4 653802002 Screwdriver key (for needle plate)
5 809041004 Extra spool pin
6 822020503 Spool holder (large)
7 822019509 Spool holder (small)
8 862408008 Spool holder (special)
9 860194002 Touch panel stylus
10 803813203 Scissors
11 852802108 Needle set (unit)
12 846652607 Bobbin holder (unit)
13 859858007 Bobbin holder cleaner (unit)
14 861805305 Magnetic clamp (unit)
15 861805006 Magnetic clamp
16 861826003 Caution card
17 864839008 Embroidery hoop RE36b
18 864839A01 Template RE36b
19 864404000 Embroidery hoop SQ20b (packed in a box)
20 864801A01 Template SQ20b
21 864405001 Embroidery hoop RE20b (packed in a box)
22 864802A01 Template RE20b
23 864406002 Embroidery hoop SQ14b (packed in a box)
24 864803A01 Template SQ14b

55
 MODEL: MC550E

PARTS LIST

1 2
3

4 5 6

7 (Mexico) 7 (Brazil) 7 (Chile)

8
9

10

11

56
 MODEL: MC550E

PARTS LIST
KEY PARTS
NO. NO. DESCRIPTION

1 864849001 Embroidery Editor CD-ROM

2 864849218 Embroidery Editor Installation guide (Spanish)
864849229 Embroidery Editor Installation guide (Portuguese)
3 850403006 USB cable
4 864818045 Quick reference chart (Spanish)
864818056 Quick reference chart (Portuguese)
5 864851006 Instructional card
6 858801002 Caution card
7 856519004 Power cable (Mexico)
808112004 Power cable (Brazil)
830335004 Power cable (Chile)
8 864800767 Instruction book (Spanish)
864800756 Instruction book (Portuguese)
9 864848000 Instructional DVD
10 864805201 Extra wide table
11 864807007 Dust cover

57