Enm401. Suggested Questions For Speaking Test

SUGGESTED QUESTIONS FOR SPEAKING TEST
1. What are the main qualities of a good communicator?

 Modest.
 Be aware of yourself.
 Flexible.
 Have good collaboration skills.
 Confident
 Good listener + Respect
 Friendly
 Polite
 Extrovert
 Persuasive
2. Think of a good communicator you've met in your life. What impressions did you have
on him/her? What are the main qualities of a good communicator?
The best communicator I have ever met is Khanh Vy. She is a bilingual MC and currently
she is the editor of Vietnam national television station VTV, she is fluent in 7 languages
and has many friends in different countries. She devoted her time to learning other
languages at a very young age. That helps her communicate better
3. How to become a good communicator in business?
4. What could be done in the future in the workforce to improve communication in
business?
5. What are advantages and disadvantages of using emails, mobile phones, and conference
callings? Do you agree that face-to-face meeting is the best form of communication in
business? Why?
6. What changes could be found in communication at workplace?
7. In what ways could a company build good relationship with its customers? Give an
example of a company you know which is good at building relationships with its
customers.
8. How important is communication to business success? Give examples.
9. Which brand is marketed internationally: its country of origin, brand image, key
products, target market, sorts of advertising campaign, current slogans, problems of
internationalization.
10. What are some of the problems companies may face when internationalizing a brand?
11. What are the advantages and disadvantages of working in an international company?
12. What are some marketing strategies? What can be advantages and/or drawbacks of
standardised and adapted marketing? Give examples of standardised and adapted
marketing.
13. Which is an example of a company which is good at building relationships with its
customers. How can this company achieve it?
14. What can be several key factors to successful business relationships?
15. What are some common conflicts between managers and employees? What can you do
to avoid these conflicts when going to work in the future?
16. For what reasons might people change their jobs? Compare your generations' reasons
and your parents'.
17. What factors would motivate you to work harder? Which one is the most important?
18. Do you like working for a male or female boss? - Why?
19. What job do you think is suitable for you? What should you equip yourself with to do
the job well?
20. What are the advantages and disadvantages when you work in the environment of a
“long-hours” culture?
21. What sort of risks do businesses face (for example: financial risks, environmental
risks)? Give some examples.
22. What risks do you think you may face when doing a start-up? How to deal with those
problems?
23. Choose one area/thing you are planning to do. Analyze the risks and ways to mitigate
them.
24. What sort of things do big international companies need to insure against?
25. What are possible ways businesses raise finance? What are advantages and
disadvantages of each? Choose a business in Vietnam and analyze the measures the
company applies to mobilize capital.
26. Imagine you need to borrow money, which of these sources (a bank, a friend or
colleague, a loan shark, a member of your family, a pawnbroker, a credit-card company)
will be your first choice? Explain.
27. How can start-up companies raise money?
28. Why is raising finance important in business?
29. What are the difficulties you may face when raising finance? Propose some solutions
30. What can be typical requirements given by the business angles? What are advantages
and disadvantages of mobilizing funds from business angles?
31. It's said that customer is never wrong. How true is it in your country? What irritates
you the most when dealing with customer service departments? Choose a business whose
customer service satisfied you and another one that made you feel frustrated, describe the
incidents and explain.
32. How important to a company's success is customer care?
33. In which situations can too much customer service become a problem? Get one
situation you have experienced and explain how it drove you annoyed.
34. How has customer service changed? What are the reasons for these changes?
35. What are some pieces of advice for companies that want to improve their customer
service nowadays?
36. Which complaints from customers will be handled as a priority and how to solve it?

Enm401. Suggested Questions For Speaking Test

Uploaded by

Copyright:

Available Formats

Enm401. Suggested Questions For Speaking Test

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Enm401. Suggested Questions For Speaking Test

Uploaded by

Copyright:

Available Formats

SUGGESTED QUESTIONS FOR SPEAKING TEST

1. What are the main qualities of a good communicator?

You might also like