Citizens Charter 2023 1st Edition
Citizens Charter 2023 1st Edition
Citizens Charter 2023 1st Edition
CITIZEN’S CHARTER
2023 (1st Edition)
CLARK DEVELOPMENT CORPORATION
CITIZEN’S CHARTER
2023 (1st Edition)
1
AGENCY PROFILE
I. Mandate:
Operate, administer, manage and develop the Clark Freeport Zone (CFZ) and the
Clark Special Economic Zone (CSEZ)
II. Vision:
By 2030, Clark Freeport Zone shall be a modern sustainable aerotropolis.
III. Mission:
Transform Clark Freeport Zone and Clark Special Economic Zone into a premier
business and tourism destination to become a catalyst of growth and nation
building.
2
LIST OF SERVICES
Page No.
3
15. Soil Investigation Permit 73-74
16. Certificate of Final Inspection (Temporary Power) 75-76
17. Temporary Facilities Permit 77
18. Work Permit 78-79
Internal Services 80
1. Building Permit 81-82
2. Boundary and Relocation Survey 83
3. Construction Survey 84
4. Clearing Permit 85
5. Certificate of Annual Inspection 86
6. Demolition Permit 87
7. Dumping Permit 88
8. Excavation and Ground Preparation Permit 89
9. Fencing Permit 90
10. Height Clearance Permit Assistance 91
11. Utilities Permit 92
12. Issuance of Authority to Survey 93
13. Certificate of Occupancy 94
14. Certificate of Final Electrical Inspection (Permanent Power) 95-96
15. Soil Investigation Permit 97
16. Certificate of Final Electrical Inspection (Temporary Power) 98
17. Temporary Facilities Permit 99
18. Work Permit 100
4
2. Endorsement of Environmental Compliace Certificate of Non-Coverage (CNC) to
DENR EMD 141-143
3. Clearance for Exit for Hazardous Wastes (HazWastes) 144-146
4. Clearance for Exit for Non-Hazardous Wastes 147-148
5. Clearance for Exit for Tree Logs & Debris 149-150
6. Certificate of Accreditation for Scrap Buyers / Recyclers (SBRs) 151-153
7. Certificate of Accreditation for Transporter/Treaters of Hazardous Waste 154-155
8. Endorsement of Tree Cutting Application to DENR 156-158
Provincial Environment & Natural Resources Office (PENRO)
9. Tree Trimming & Earth Balling (Transfer of Tree Permit) 159-160
Internal Services 161
1. Work Request 162-163
Health and Sanitation Division (HSD) 164
External Services
1. Sanitary Permit New 165-167
2. Sanitary Permit Renewal 168-170
Human Resources Division (HRD) 171
Internal Services
1. Request for Certificate of Employment / Service Record 172-173
Information and Technology Department 174
Internal Services
1) Request for different GIS Maps 175
2) Request for GIS Data 176
Investment Promotions Division (IPD) 177
External Services
1. Application for New Authority to Operate (ATO) 178-180
2. Application for Renewal Authority to Operate (ATO) 181-184
3. Application for New Certificate of Approval for Branch and Facility 185-186
Internal Services
1. Processing of Purchase Request With an Approved 194-195
Budget of P1M and Below.
Public Safety Division (PSD) 196
External Services
1. Fire Safety Inspection Certificate (Occupancy) 197-198
2. Fire Safety Inspection Certificate (Renewal) 199-200
3. Vehicle Clearance 201-202
Records Management Division (RMD) 203
External Services
1. Processing of Incoming Mails/Letters 204-205
2. Processing of Request for Records 206-207
5
Internal Services 208
1. Processing of Request for Records 209-210
6
Assets Management Division
Internal Services
7
1. Service Name: Exit of Movable Items from CDC Warehouse
The Warehouse Management Section of the CDC Assets Management Division processes
requests for exit of articles from CDC warehouse
1.3 Checks
correctness of
form and required
documentary Admin Assistant III
None 30 mins.
attachments, place
initial and
endorses to
Assistant Manager
8
1.4 AM recommends 10 minutes/
approval for the depending on Assistant Manager
None
Division Manager. availability of
Section Head
1.5 Division Manager 10 minutes/
approves the depending on Division Manager
None
request availability of
Division Manager
1.6 Inspect the items
to Exit in the 30 mins./
Admin. Assistant
warehouse depending on
None IV/Admin. Officer
volume and bulk
II/Admin. Officer III
of articles
9
2. Service Name: Request of Use of Carpool Vehicle
The Transportation Management Section of the CDC Assets Management Division receives,
evaluates and addresses request for the use of company vehicle in the carpool fleet.
1.3 Forwards
evaluated form for
Admin Assistant IV
signature of None 10mins
endorsement and
approval
1.4 TMS Head 10 minutes/
endorses request depending on TMS Head
None
availability of
Section Head
1.5. AMD Assistant
10 minutes/
Manager signs Assistant Manager
None depending on
approval in
availability of AM
requested form
10
1.6 Records the
approved request
in a logbook,
indicates in the TO None 20 mins Admin Officer II
Control Number
and retains the
original copy
1.7 Prepares
appropriate “Trip
20 mins/ Admin Assistant
Ticket for Carpool
depending on IV/TMS Section
Vehicle” and None
availability of Head/ AM
secures required
signatories
endorsement and
approval
1.8. Records the
approved trip ticket
in a logbook,
indicates in the
form TO Control None 20 mins Admin Officer II
Number, issues it
to the assigned
driver and retains
duplicate copy
1.9. Informs the
requestor of
availability of Admin Assistant IV
None 10 mins
requested vehicle
11
3.Service Name: Requisition and Issuance of Office/Construction/Vehicle
Supplies
The Supplies Management Section of the CDC Assets Management Division is in charge of
the issuance of office, construction, and/or vehicle supplies upon the receipt of an approved
and budget Request and Issuance Slip (RIS) Form
12
2. Requestor 2. Issues items to
receives items; requestor and
AMD-SMS
acknowledge secures his/her
None 1 day staff/Requestor
receipt signature on the
“Received by” block
of the RIS
Processing Time (Total) 2 days
13
4. Service Name: Turnover of Movable Items to CDC Warehouse
The Warehouse Management Section of the CDC Assets Management Division receives
for eventual disposal movable items turned-over by other operating units of the corporation
1.3 Checks
correctness of
form and required Admin Assistant III
None 30 mins
documentary
attachments, place
initial and
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endorses to
Assistant Manager
1.4 AM recommends 10 minutes/
approval for the depending on Assistant Manager
None
Division Manager. availability of
Section Head
1.5. Division Manager 10 minutes/
approves the depending on Division Manager
None
request availability of
Division Manager
1.6 Inspect the items
received in the 30 mins/
Admin. Assistant
warehouse depending on
None IV/Admin. Officer
volume and bulk
II/Admin. Officer III
of articles
15
Building and Facilities Maintenance Division
Internal Services
16
1. Service Name: Work Request for Building and Facilities Maintenance
Division (BFMD)-General Services
To provide Janitorial Maintenance Services of all CDC Office Buildings and Facilities including
Manpower Support for CDC related activities & upkeep
Office or Division: Building and Facilities Maintenance Division (BFMD)
Classification: Simple
Type of
Government to Citizen (G2C)
Transaction:
Who may avail: CDC Department/Division/Personnel
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
A. Paper Works and Verbal Request
A.1 Work Request ► BFMD Office
● BFMD Work Request Form
(2 copies - 1 original and 1 photocopy)
A.2 Request Letter ► From Requesting Dept.
● 2 copies - 1 original and 1 photocopy
A.3 Verbal Requests (Emergency in
► None
Nature)
● call from phone
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Work Request
1. Secure and filled 1.1 Received the
up BFMD Work Work Request Form
Request Form for and is subject for none 10 min. BFMD Manager
the desired work, BFMD Manager’s
brief description and approval
exact location of the 1.2 Upon approval,
work visual inspection will
be conducted for the BFMD’s
scheduling and none 30 min. Administrative
proper Asst.
implementation of the
work requested
1.3 Proper Administrative
implementation of the Asst. with the
requestor’s desired none 8 hours Contractor’s
work Supervisor and
personnel
1.4 Final inspection if none 30 min. (to be Administrative
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the desired work was conducted after Asst. with the
done accordingly the work was Contractor’s
completed) Supervisor
1.5 Work Request for
signature by the
requestor as Contractor’s
none 5 min.
indication that the Supervisor
work was completed
as desired
Time of Process 9 hrs. & 15 mins.
2. Request Letter
2. Letter endorsement 2.1 Received the
of the requesting Letter Request and
none 10 min. BFMD Manager
unit with the is subject for BFMD
needed work Manager’s approval
demanded 2.2 Upon approval,
(complete details) visual inspection will
be conducted for the BFMD’s
scheduling and none 30 min. Administrative
proper Asst.
implementation of the
work requested
2.3 Proper Administrative
implementation of the Asst. with the
requestor’s desired none 8 hours Contractor’s
work Supervisor and
personnel
2.4 Final inspection if 30 min. (to be Administrative
the desired work was conducted after Asst. with the
none
done accordingly the work was Contractor’s
completed) Supervisor
2.5 Service Report
for signature by the
requestor as Contractor’s
none 5 min.
indication that the Supervisor
work was completed
as desired
Time of Process 9 hrs. & 15 mins.
3. Verbal Request
3. Requesting such 3.1 Immediately
work through phone informed BFMD none 5 min. BFMD Manager
calls due to Manager for approval
emergency in 3.2 Proper Administrative
nature implementation of the Asst. with the
requestor’s desired none 8 hours Contractor’s
work Supervisor and
personnel
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3.3 Final inspection if 30 min. (to be Administrative
the desired work was conducted after Asst. with the
none
done accordingly the work was Contractor’s
completed) Supervisor
3.4 Service Report for
signature by the
requestor as Contractor’s
none 5 min.
indication that the Supervisor
work was completed
as desired
Time of Process 8 hrs. & 40 mins.
Total Time of Process 27 hrs. & 10 min.
19
2.Service Name: Work Request for Building and Facilities Maintenance
Division (BFMD)-Building and Facilities Maintenance (BFM) Section.
Maintenance, Upgrading and Provision of Service in all CDC Buildings and Facilities
including its Utilities such as lighting power, air-conditioning, water and sewer & other
related appurtenances.
BFM Section facilitates various building maintenance and repair works on all existing
buildings and facilities including related work requests.
20
submitted work
request
21
Post Requirements:
1. For repair works with submitted BFMD work request form: Duly signed as an
acceptance by the requestor.
2. For repair works with request letter or verbal request: Duly signed as an acceptance
by the requestor at BFMD Service Maintenance Report Form.
3. Program-of-work and Purchase Request shall be approved by the VP-ESG and shall
be confirmed for Funds Availability by the Accounting Department and Treasury
Department.
22
3. Service Name: Work Request for Building and Facilities Maintenance Division
(BFMD)- Utilities Maintenance Section (UMS).
To properly monitor and regularly maintain the operation of streelights, traffic signal
lighting equipment and controllers, and perimeter lights, ensuring well lighted roads for
safe and convenient transportation and security within the zone including the
coordination with various CFZ Utility Companies and the implementation of CDC
Infrastructure Development Projects related to light and power.
23
1.5. UMS Crew to
submit accomplished
Work Request duly
signed by None 30 min Admin Assistant
Representative of
Requesting Division
(for BFMD Files).
TOTAL PROCESSING TIME 10 hours
24
Note:
Post Requirements:
2. Duly Signed BFMD Service Maintenance Report (for Request Letter and Verbal Request).
3. Log Book duly accepted and signed by Accounting Department (For Billing/s)
25
4. Service Name: Work Request for CDC Building and Facilities Maintenance
Division (BFMD)-Roads and Grounds Maintenance (RGM) Section.
The CDC BFMD/RGM main objective is the preservation and keeping each type of
roadway, roadside structures and facility as nearly as possible in its original condition
constructed or as subsequently improved and the operation of road networks, facilities
and services to provide comfortable and safe transportation.
2. Request Letter
2. Letter of 2.1.Receiving of the BFMD’s
endorsement of the Letter Request with none 5 minutes Administrative
requesting unit with Work Request Form Asst.
the needed work 2.2.Evaluation and
demanded (complete approval of Work 15 minutes BFMD Manager
details) Request
2.3.Ocular Inspection
and recommendation
BFMD/RGM
of proper none 1 day
Section Personnel
methodology prior to
implementation
2.4.Preparation of BFMD/RGM
none 2 days
Program of Work Section Personnel
2.5.Evaluation and
approval of Program
none 30 minutes BFMD Manager
of Work to BFMD
Manager
2.6.Evaluation and
approval of Program none 1 day VP-ESG
of Work to VP-ESG
27
2.7.Request for
CDC Accounting
Program of Work none 2 days
Division
Budget
2.8.Applying for BFMD/RGM
none 15 minutes
Purchase Request Section Personnel
2.9.Proper
BFMD/RGM
implementation of the
none 7 days Section Personnel
requestor’s desired
with the Contractor
work
2.10.Conduct Pre- BFMD/RGM
final Inspection none 1 hour Section Personnel
with the Contractor
2.11.Conduct Final BFMD/RGM
Inspection Section Personnel,
Requestor
none 1 hour Representative/s
and Contractor
TOTAL 13 DAYS
PROCESSING TIME 3HOURS AND 5
MINUTES
3. Verbal Request
3. Requesting such 3.1.Immediately
work through phone informed BFMD none ASAP BFMD Manager
calls due to Manager for approval
emergency in nature 3.2.Ocular Inspection
and recommendation
BFMD/RGM
of proper none 1 day
Section Personnel
methodology prior to
implementation
3.3.Preparation of
BFMD/RGM
Program of Work none 2 days
Section Personnel
(POW)
3.4.Evaluation and
approval of Program
none 30 minutes BFMD Manager
of Work to BFMD
Manager
3.5.Evaluation and
approval of Program none 1 day VP-ESG
of Work to VP-ESG
3.6.Request for POW CDC Accounting
none 2 days
Budget Division
3.7.Applying for BFMD/RGM
none 15 minutes
Purchase Request Section Personnel
28
3.8.Proper
BFMD/RGM
implementation of the
none 7 days Section Personnel
requestor’s desired
with the Contractor
work
3.9.Conduct Pre-final BFMD/RGM
Inspection none 1 hour Section Personnel
with the Contractor
3.10.Conduct Final BFMD/RGM
Inspection Section Personnel,
none 1 hour Requestor
Representative/s
and Contractor
13 DAYS
TOTAL 2 HOURS AND
PROCESSING TIME 45 MINUTES
Note:
Post Requirements:
29
Building and Facilities Permits Division
External Services
30
1. Building Permit
Building Permit is a requirement for buildings which are being proposed to be entirely
constructed or partly renovated. Ancillary/ies (e.g. Electrical, Mechanical, Sanitary, Plumbing,
Electronics.) and accessory/ies (e.g. tanks, cistern,) are often integrated with the Building
Permit application. The submitted requirements, particularly, the design plans, are evaluated
based from the National Building Code and other referral codes.
Office or Building and Facilities Permits Division
Division:
Classification: Highly Technical
Type of G2B; G2G
Transaction:
Who may avail: All Locators or their Contractors, NGAs, GOCCs, SUCs, LGUs Satellite Offices and
other government agencies located within the CFZ and CSEZ.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request Locator/Contractor/Applicant
2. Valid Certificate of Registration and Tax Exemption CDC Business Development and Buss.
(CRTE)/Certificate of Registration (CR)/Pre- Enhancement Group, 2/F Bldg. 2125
Operational Permit /Memorandum Of Agreement
(MOA). CDC Letter Of Approval (LOA) and Lease
Agreement (LA)/SLA for Residential Only.
3. Concurrence of CIAC/LIPAD Corp. if within CIAC/ CIAC Office, A. Bonifacio Avenue, CFZ
LIPAD Corp. area
4. Height Clearance from CAAP CAAP Office, Pasay, Metro Manila
5. Environmental Compliance Certificate CDC-EPD,2/F, Bldg. 2127
6. DOLE- Approved Construction Safety and Health DOLE Clark Satellite Office, Clark
Program Polytechnic
7. Utility Clearances Clark Water Corp, Clark Electric Corp,
Telco Companies
8. Duly Accomplished Building Forms (all original, BFPD Office, 2nd Floor, Bldg. 2127
signed and sealed by design professionals)
9. Construction Drawings (4sets, in blue or white Locator/Contractor/Applicant
prints, signed and sealed by design professionals)
10. General/Design Specification (4 sets, signed and Locator/Contractor/Applicant
sealed by design professionals)
11. Structural Computation/Design Analysis (2 sets, Locator/Contractor/Applicant
signed and sealed by Structural Engineer)
12. Short Circuit Analysis and Voltage Drop Calculation Locator/Contractor/Applicant
(2 sets, signed and sealed by Professional Electrical
Engr.)
13. Photocopy of PTR and PRC license with 3 Locator/Contractor/Applicant
specimen signatures
14. Cost Estimate (4 sets, signed and sealed by design Locator/Contractor/Applicant
professionals)
15. CDC-Approved Site Development Plan CDC-CPD, 2/F, Bldg. 2127
16. Fire Safety Evaluation Certificate(FSEC) CDC-PSD FRU, Bldg. 2113/ BFP Regional
Office
31
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Submission of 1.1 Receiving/ Recording National 19 Days Technical
complete of Building Permit Building Code Support Section,
documentary Application Schedule of Construction
requirements Fees(Please Permits Section
as provided in 1.2 Evaluation of Plans see Annex A) and Clark
the checklist of and Assessment of Fees Building Official
requirements
for the 1.3 Preparation of Permit
application of
Building
Permit
3. Submission of 3. Issuance of
Copy of OR Building Permit ½ Day
and Claiming
of Building
Permit
TOTAL 20 Days
32
NEW SCHEDULE OF FEES AND OTHER CHARGES (BUILDING FACILITIES AND
PERMITS DIVISION)
1. Bases of Assessment
a. Character of occupancy or use of building/structure
b. Cost of construction
c. Floor area
d. Height
2. Regardless of the type of construction, the cost of construction of any building /structure for
the purpose of assessing the fees shall be based on the following table:
Table II.G.1. On Fixed Cost of Construction per Sq. Meter
LOCATION GROUP
All Cities and A,B,C,D,E,G,H,I F J
Municipalities P 10,000 P 8,000 P 6,000
Sample Computation for Building Fee for 75.00 sq. meters floor area:
Floor area = 75.00 sq. meters
Therefore area bracket is 3.a.iv.
Fee = P4.80/sq. meter
Building Fee = 75.00 x 4.80 = P 360.00
b. Division A-2
Area in sq. meters Fee per sq. meter
i. Original complete construction up to 20.00 sq. meters…………… P 3.00
ii. Additional/renovation/alteration up to 20.00 sq. meters
regardless of floor area of original construction…………………… 3.40
iii. Above 20.00 sq. meters to 50.00 sq. meters………………………. 5.20
iv. Above 50.00 sq. meters to 100 sq. meters.(Errata: NBC 2005)………. .. 6.80
33
v. Above 100.00 sq. m to 150 sq. meters……………………………… 8.00
vi. Above 150.00 sq. meters…………………………………………….. 8.40
NOTE: Computation of the building fee for item 3.c. is cumulative. The total area is split up into
sub- areas corresponding to the area bracket indicated in the Table above. Each sub-area and the fee
corresponding to its area bracket are multiplied together. The building fee is the sum of the individual
products as shown in the following example:
Sample Computation for Building Fee for a building having a floor area of 3,200 sq. meters:
d. Divisions C-2/D-1,2,3
i. Up to 500………………………………………………………… P 12.00
ii. Above 500 to 600 ……………………………………………… 11.00
iii. Above 600 to 700……………………………………………….. 10.20
iv. Above 700 t0 800………………………………………………… 9.60
v. Above 800 to 900 ……………………………………………….. 9.00
vi. Above 900 to 1,000……………………………………………… 8.40
vii. Above1,000 to 1,500…………………………………………….. 7.20
viii. Above 1,500 to 2,000……………………………………………. 6.60
ix. Above 2,000 to 3,000……………………………………………. 6.00
34
x. Above 3,000………………………………………………………. 5.00
NOTE: Computation of the building fee in item 3.d. follows the example of section 3.c of this
Schedule.
e. Division J-2 structures shall be assessed 50% of the rate of the principal building of which they are
accessories (Section 3.a to 3.d.).
4. Electrical Fees
The following schedule shall be used for computing electrical fees in residential, institutional,
commercial and industrial structures.
Fee
d. Miscellaneous Fees: Electric Meter for union separation, alteration, reconnection or relocation
and issuance of Wiring Permit:
35
Commercial/Industrial 60.00 36.00
Institutional 30.00 12.00
The Total Electrical Fees shall be the sum of Section 4.a to 4.d of this Rule.
f. Forfeiture of Fees
If the electrical work or installation is found not in conformity with the minimum safety
requirements of the Philippine Electrical Code and Electrical Engineering Law (RA
7920), and the Owner fails to perform corrective actions within the reasonable time
provided by the Building Official, the latter and/or their duly authorized representative
shall forthwith cancel the permit and the fees thereon shall be forfeited.
5. Mechanical Fees
3.50 kW per ton, for compressors up to 5 tons capacity (NBCDO MC No. 3, Series 2016)
3.25 kW per ton, for compressors above 5 up to 50 tons capacity.
3.00 kW per ton, for compressors above 50 tons capacity
36
b. Escalators and Moving Walks, funiculars and the like: (NBC 2005)
NOTE: (a) Boiler rating shall be computed on the basis of 1.00 sq. meter
of heating surface for one (1) boiler kW.
(b) Steam from this boiler used to propel any prime-mover
is exempted from fees.
(c) Steam engines/turbines/etc. propelled from geothermal source
will use the same schedule of fees above.
37
k. Power piping for gas/ steam/ etc., per lineal meter
or fraction thereof or per cu. meter or fraction thereof
whichever is higher……………………………………………………………. P 4.00
i. Up to 50 kW…………………………………………………………… P 10.00
ii. Above 50 kW up to 100 kW…………………………………………. 12.00
iii. Every kW above 100 kW or fraction thereof…( NBC 2005)…… 3.00
6. Plumbing Fees
a. Installation Fees, one (1) “UNIT” composed of one (1) water closet,
two (2) floor drains, one (1) lavatory, one (1) sink with ordinary trap,
three (3) faucets and one (1) shower head. A partial part thereof
shall be charged as that of the cost of a whole “UNIT”… (Errata: NBC 2005)…… P 24.00
38
vii. Each dental cuspidor……………………………………………. 4.00
viii. Each gas-fired water heater……………………………………. 4.00
ix. Each drinking fountain………………………………………….. 2.00
x. Each bar or soda fountain sink………………………………… 4.00
xi. Each laundry sink……………………………………………….. 4.00
xii. Each laboratory sink……………………………………………. 4.00
xiii. Each fixed-type sterilizer………………………………………. 2.00
i. 12 to 25 mmo…………........................................................... 8.00
ii. Above 25 mmo………………………………………………….. 10.00
7. Electronics Fess
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computer (including workstations, servers, routers, etc.),
audio, video, or any form of electronics and communications
services, irrespective of whether a user terminal
is connected………………………………………………………….. P 2.40 per outlet
e. Station/terminal/control point/port/central
or remote panels/outlets for security and alarm
system (including watchman systems, burglar
alarms, intrusion detection system, lighting controls,
monitoring and surveillance system,
sensors, detectors, parking management system,
barrier controls, signal lights, etc.), electronics
fire alarm (including early-detection systems,
smoke detectors, etc.), sound – reinforcement/background,
music/paging/conference systems and the like,
CATV/MATV/CCTV and off-air television,
electronically-controlled conveyance system, building
automation, management systems and similar types
of electronic or electronically-controlled installations
whether a user terminal is connected……………………………… P 2.40 per termination
40
charged an additional fee of twenty-five centavos (P 0.25)
per cu. meter above 8.00 meters. The height shall be
measured from the ground level up to the bottom of the
roof slab or the top of girts, whichever applies.
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i. Smokestacks, up to 10.00 meters in
height, measured from the base …………………………... P 240.00
(a) Every meter or fraction thereof in
excess of 10.00 meters ……………………………… 12.00
ii. Chimney up to 10.00 meters in
height, measured from the base ……………………………. 48.00
(a) Every meter or fraction thereof in excess
of 10.00 meters ……………………………………… 2.00
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ii. Construction of temporary type …………………………….. P 5.00
iii. Inspection of knock-down temporary type, per unit ………. P 24.00
9. Accessory Fees
c. Fencing Fees
43
per lineal meter or fraction thereof …………………. 4.00
iii. Made of indigenous materials, barbed,
chicken or hog wires, per lineal meter …………….. 2.40
h. Sign Fees:
iii. Annual Renewal Fees, per sq. meter of display surface or fraction thereof:
44
Painted – on P 8.00, min fee shall be P 12.00, min. fee shall be
P 30.00 P 100.00
i. Repairs Fees:
i. Alteration/renovation/improvement on
vertical dimensions of buildings/structures
in square meter, such as facades,
exterior and interior walls, shall be
assessed in accordance with the
following rate, For all Groups ………………………………….. P 5.00
ii. Alteration/renovation/improvement on
horizontal dimensions of buildings/structures,
such as floorings, ceiling and roofing shall
be assessed in accordance with the
following rate, For all Groups …………………………………... P 5.00
iii. Repairs on buildings/structures in all
Groups costing more than five thousand
Pesos (P 5,000.00) shall be charged
1% of the detailed repair cost
(itemized original materials to be replaced
with same or new substitute and labor)
45
i. Costing up to P 150,000.00 ………………………………… P 100.00
ii. Costing more than P 150,000.00
up to P 400,000.00 ……………………………………………. 200.00
iii. Costing more than P 400,000.00 up
to P 850,000.00 ……………………………………………… P 400.00
iv. Costing more than P 850,000.00 up to
P 1,200.000.00 ………………………………………………… 800.00
v. Every million or portion thereof in excess
of P 1,200,000.00 …………………………………………….. 800.00
46
iii. Towers such as for Radio and TV transmissions, cell
site, sign (ground or roof type) and water tank
supporting structures and the like in any location shall
be imposed fees as follows:
(a) First 10.00 meters of height from the ground ………..P 800.00
(b) Every meter or fraction thereof in
excess of 10.00 meters ……………………………….. 50.00
47
d. Annual plumbing inspection fees, each
plumbing unit ………………………………………………………….. P 60.00
48
above 74 kW ………………………………………… 4.00
viii. Pressurized Water Heaters, per unit ………………………. P 120.00
ix. Automatic Fire Extinguishers,
per sprinkler head …………………………………………… P 2.00
x. Water, Sump and Sewage pumps for
buildings/structures for commercial/
industrial purposes, per kW:
(a) Up to 5 kW …………………………………………….. P 55.00
(b) Above 5 kW to 10 kW ……………………………….. 90.00
(c) Every kW of fraction thereof
above 10 kW ………………………………………….. 2.00
xi. Diesel/Gasoline Internal Combustion
Engine, Gas Turbine/Engine, Hydro, Nuclear
or Solar Generating Units and the like, per kW:
(a) Per kW, up to 50 kW …………………………………. P 15.00
(b) Above 50kW up to 100 kW ………………………….. 10.00
(c) Every kW of fraction thereof
above 100 kW ………………………………………. 2.40
xii. Compressed air, vacuum, commercial/
institutional/industrial gases, per outlet ……………………. P 10.00
xiii. Power piping for gas/steam/etc.,
per lineal meter or fraction thereof,
whichever is higher ……………………………………………. P 2.00
xiv. Other Internal Combustion Engines,
including Cranes, Forklifts, Loaders,
Mixers, Compressors and the like,
(a) Per unit, up to 10 kW …………………………………. 100.00
(b) Every kW above 10 kW …………………………….. 3.00
xv. Other machineries and/or equipment
for commercial/industrial/institutional
use not elsewhere specified, per unit:
(a) Up to ½ kW ………………………………………….. P 8.00
(b) Above ½ kW up to 1 kW ……………………………. 23.00
(c) Above 1 kW up to 3 kW …………………………….. 39.00
(d) Above 3 kW up to 5 kW …………………………….. 55.00
(e) Above 5 kW up to 10 kW …………………………….. 80.00
(f) Every kW above 10 kW
or fraction thereof …………………………………… 4.00
xvi. Pressure Vessels, per cu. meter
or fraction thereof ……………………………………………. P 40.00
xvii. Pneumatic tubes, Conveyors, Monorails
for materials handling, per lineal meter
or fraction thereof ……………………………………………. P 2.40
xviii. Weighing Scale Structure, per ton or fraction thereof ……. P 30.00
xix. Testing/Calibration of pressure gauge,
per unit ………………………………………………………… P 24.00
(a) Each Gas Meter, tested, proved
and sealed, per gas meter ………………………….. 30.00
xx. Every mechanical ride inspection, etc.,
used in amusement centers of fairs, such
as ferris wheel, and the like, per unit …………………………… P 30.00
g. Annual electronics inspection fees shall be the same as the fees in Section 7 of this
Schedule.
49
12. Certifications:
Manufacturer…………………………………………………..
Serial Number…………………………………………………
Gas Type………………………………………………………
Meter Classification/Model…………………………………..
Maximum Allowable Operating Pressure- psi, (kPa)………
Hub Size-mm (inch)…………………………………………..
Capacity-cu. meter/hr., (cu. ft./hr.)…………………………..
50
2. Boundary and Relocation Survey
BFPD Undertakes technical boundary survey of areas allocated for lease contracts and other
CDC projects.
Office or Division: Buildings Facilities Permits Division (BFPD)
Classification: Highly Technical
Type of G2B; G2G
Transaction:
Who may avail: All Locators or their Contractors, NGAs, GOCCs, SUCs, LGUs Satellite
Offices and other government agencies located within the CFZ and
CSEZ.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Letter of Request Locator
Or
Soft Copy of Letter of Request
thru email.
51
distancing and other Confirmatory
health safety protocols. Survey
2.4 Placing of concrete during
monuments/markings. conflicts bet.
2.5 Client’s CDC locators
representative will be – none
required to sign as
witness to the recently- Topo Survey
3.Submission of completed survey. – P10,000/Ha
Copy of OR and 3.Issuance of
Claiming of Survey Report
Survey Report.
Total 20 days
52
3) Construction Survey
BFPD conducts vertical/horizontal control surveys, detailed topographic survey and other
confirmatory survey needed by Infrastructure Planning Division (IPD), Construction
Management Division (CMD) and Engineering Services Group of CDC.
53
4) Clearing Permit
Clearing Permit is being issued to applicant when the intention is limited to clearing activities
preparatory to building construction. Included in the requirements is the technical description
of the area being applied for clearing.
Office or Building and Facilities Permits Division
Division:
Classification: Highly Technical
Type of G2B ; G2G
Transaction:
Who may avail: All Locators or their Contractors, NGAs, GOCCs, SUCs, LGUs Satellite
Offices and other government agencies located within the CFZ and CSEZ.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request. Locator
2. Valid Certificate of Registration and Tax CDC Business Development and Business
Exemption (CRTE)/Certificate of Enhancement Group, 2/F Bldg. 2125, E.
Registration (CR) /Memorandum Of Quirino St., CFZ
Agreement (MOA)/Pre-operational Permit.
CDC Letter Of Approval (LOA) and Lease
Agreement (LA)/SLA for Residential Only.
3. Clearance from CDC- Environmental CDC-EPD,2/F, Bldg. 2127, E. Quirino St.,
Permits Division CFZ
4. Concurrence of CIAC/LIPAD Corp. if within CIAC/LIPAD Office, A. Bonifacio Avenue,
CIAC/LIPAD Corp. area CFZ
5. DOLE-approved Construction Safety and DOLE Clark Satellite Office, Clark
Health Program Polytechnic
6. Approved Boundary Survey Locator/Applicant
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 Receiving/ National 4 Days Technical
complete Recording of Building Support
documentary Clearing Permit Code Section,
requirements as Application Schedule of Construction
provided in the Fees Permits Section
checklist of 1.2 Evaluation of (Please see and Clark
requirements for Plans and Annex A) Building Official
the application of Assessment of
Clearing Permit Fees ;None for
1.3 Preparation of G2G
Clearing Permit transaction
54
2. Payment of Fees 2. Issuance of ½ Day
Order of Payment
55
5) Certificate of Annual Inspection
Annual inspection is being conducted to locator’s building to ensure that its structural integrity,
architectural presentability, electrical, and mechanical safety are maintained. The Certificate
of Annual Inspection is issued to a locator’s building as part of the locator’s regulatory
compliance in the renewal of their business permit.
Office or Building and Facilities Permits Division
Division:
Classification: Highly Technical
Type of G2B; G2G
Transaction:
Who may avail: All Locators or their Contractors, NGAs, GOCCs, SUCs, LGUs Satellite Offices and
other government agencies located within the CFZ and CSEZ.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request Locator/Applicant
2. Fire Safety Inspection Certificate (1 certified CDC-Public Safety Division, Bldg. 2113
true copy)
Locator/Applicant
Locator/Applicant
CLIENT STEPS AGENCY ACTIONS FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Submission of 1.1 Receiving/Recording National 19 Days Technical
complete of Certificate of Annual Building Code Support Section,
documentary Inspection Application. Schedule of Construction
requirements as 1.2 Site Inspection and Fees Permits Section
provided in the Assessment of Fees (Please see and Clark
checklist of 1.3 Preparation of Annex A) Building Official
requirements for Certificate of Annual
the application Inspection. None for G2G
of Certificate of transaction
Annual
Inspection.
56
6) Demolition Permit
Demolition Permit is issued to an applicant who intend to demolish a portion of, or an entire
building. Part of the requirements is the submission of demolition methodology and an
approved Construction Safety and Health Program issued by DOLE.
Office or Building and Facilities Permits Division
Division:
Classification: Highly Technical
Type of G2B ; G2G
Transaction:
Who may avail: All Locators or their Contractors, NGAs, GOCCs, SUCs, LGUs Satellite
Offices and other government agencies located within the CFZ and CSEZ.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request Locator
2. Valid Certificate of Registration and Tax Exemption CDC Business Development and
(CRTE)/Certificate of Registration (CR) /Memorandum Of Buss. Enhancement Group, 2/F Bldg.
Agreement (MOA)/Pre-operational Permit. CDC Letter Of 2125, E. Quirino St., CFZ
Approval (LOA) and Lease Agreement (LA)/SLA for
Residential Only.
3. Demolition Plan/ Layout (3 sets, signed and sealed by a Contractor
Civil Engineer)
4. Photo copy of PTR and PRC license with 3 specimen Contractor
signatures
5. Demolition Methodology (3 sets, signed and sealed by a Contractor
Civil Engineer)
6. Duly-accomplished Demolition Permit Form BFPD, 2/F, Bldg. 2127
7. Approved DOLE CSHP (1 certified true copy) DOLE Clark Satellite Office, Clark
Polytechnic- Contractor
7. Concurrence of CIAC/LIPAD Corp. if within CIAC/LIPAD Office, A. Bonifacio
CIAC/LIPAD Corp. area Avenue, CFZ
57
application of Demolition Permit
Demolition None for
Permit. G2G
transaction
58
7) Dumping Permit
Construction works normally generate a lot of construction debris. Dumping Permit is issued
to facilitate disposal of excess excavated soil and concrete-based debris, in CDC-designated
dumpsite. Dumpsites considered are areas within the Zone requiring backfill, like eroded
areas near creeks.
Office or Building Facilities and Permits Division
Division:
Classification: Simple
Type of G2B ; G2G
Transaction:
Who may avail: All Locators or their Contractors, NGAs, GOCCs, SUCs, LGUs Satellite Offices and
other government agencies located within the CFZ and CSEZ.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request Locator
2. Picture of Debris to be Dumped
59
8) Excavation and Ground Preparation Permit
Excavation and Ground Preparation permit is issued for the preliminary ground works for a
proposed new building / structure vis-à-vis the lot’s technical description and excavation plan.
It is also required for utility companies doing underground pipe laying works. Road Right of
Way is being checked to ensure proper alignment of the respective utility lines.
60
requirements for 1.2 Evaluation of Plans see Annex
the application of and Assessment of A)
Excavation Permit Fees
1.3 Preparation of None for
Excavation and Ground G2G
Preparation Permit transaction
3. Submission of
Copy of OR and 3.Issuance of ½ Day
Claiming of Excavation and Ground
Excavation and Preparation Permit
Ground
Preparation Permit.
Total 5 Days
61
9.) Fencing Permit Assistance
Fencing Permit is evaluated based from the indicated leased area in the plans and its
technical description, to ensure that the proposed perimeter fence accurately matches the
approved leased area.
Office or Building and Facilities Permits Division
Division:
Classification: Highly Technical
Type of G2B ; G2G
Transaction:
Who may All Locators or their Contractors, NGAs, GOCCs, SUCs, LGUs Satellite
avail: Offices and other government agencies located within the CFZ and CSEZ.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request Locator
2. Approved Boundary Survey BFPD Office, 2nd Floor, Bldg 2127, E. Quirino
St., CFZ
3. Duly Accomplished Fencing Permit Form BFPD Office, 2nd Floor, Bldg 2127, E. Quirino
(All original) St., CFZ
4. Fencing Plans (3 sets Blue Prints, signed Contractor
and sealed by Civil Engineer/Architect)
5. Photocopy of PTR and PRC License with Contractor
3 specimen signatures
PERSON
FEES TO PROCESSIN
CLIENT STEPS AGENCY ACTIONS RESPONSIBL
BE PAID G TIME
E
1. Submission of 1.1 Receiving/ National 4 Days Technical
complete Recording of Fencing Building Support
documentary Permit Application Code Section,
requirements as 1.2 Evaluation of Schedule of Construction
provided in the Plans and Fees Permits Section
checklist of Assessment of Fees (Please see and Clark
requirements for 1.3 Preparation of Annex A) Building Official
the application of Permit
Fencing Permit
None for
G2G
transaction
62
2. Payment of Fees 2. Issuance of Order ½ Day
of Payment
3. Submission of 3. Issuance of ½ Day
Copy of OR and Fencing Permit
Claiming of
Fencing Permit
Total 5 Days
63
10) CAAP Height Clearance Permit Assistance
CDC offers Height Clearance Permit Assistance Service to facilitate the CAAP Height
Clearance Permit Application of the CDC Locators.
PERSON
CLIENT FEES TO BE PROCESSIN
AGENCY ACTIONS RESPONSIBL
STEPS PAID G TIME
E
64
1.4Conduct field Structure =
reconnaissance, conduct P 5,000
GPS observation from
reference point to site & 11th - Nth Bldg/
conduct actual field Structure =
survey while observing P 3,000
social distancing and
other health safety
protocols.
1.5 Prepares Data and
Maps required by CAAP.
1.6 Transmits copy/ies of
Height Clearance Permit
Application to CAAP for
approval.
2. Applicant to 2. Issues Summary of
pay application Payments and Order of
fees Payment.
Total 20 Days
65
11) Utilities Permit
Aside from site/location identification, this process serves as the minimum standard set for
utilities for regulations and control of the facilities that all should be installed on their
designated utility strip.
PERSON
AGENCY PROCESSIN
CLIENT STEPS FEES TO BE PAID RESPONSIBL
ACTIONS G TIME
E
1. Submit letter 1.1 Receiving/ Board Approved. Utilities Permit
of request Recording of 4 Days Section,
together with letter of request P100.00 Processing Technical
the required together with the fee. Support
attachments required Section, Clark
at the BFPD attachments. Fees from NBCP Building Official
Receiving (see Annex A):
Section or 1.2 Conduct joint P200.00 inspection
Technical field inspection fee
Support for Road ROW P30/pole/guying for
Section verification while power
(TSC). observing social P20/pole/attachmen
distancing and t for Telecom
other health
safety protocols.
1.3 Draft survey
report (comments
and further
instructions) to be
signed by all
concerned
personnel.
66
1.5 Preparation of
permit
67
12) Issuance of Authority to Survey
To regulate the conduct of Survey Works within the Clark Freeport Zone and Clark Special
Economic Zone.
Office or Buildings Facilities Permits Division (BFPD)
Division:
Classification: Simple
Type of G2B ; G2G
Transaction:
Who may All Locators or their Contractors, NGAs, GOCCs, SUCs, LGUs Satellite
avail: Offices and other government agencies located within the CFZ and CSEZ.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter requesting for Authority to Survey to include the Locator
following information:
1. Name of Requesting Company
2. Purpose of the Survey
3. Target schedule of Actual Survey
4. List of Personnel involved in the Actual survey,
including their designations.
5. Survey Equipment to be used (Model/Quantity)
6. Plate No. of Service Vehicle to be used
7. Soft Copy of Letter Request
CLIENT FEES TO BE PROCESSING PERSON
AGENCY ACTIONS
STEPS PAID TIME RESPONSIBLE
1. Submit Letter 1.1 Receiving/Recording P 200.00 fee
of Request of Later of Request. (CDC Board- Property Survey
approved) 2 Days Section, Clark
1.2. Prepares the Building Official
Authority to Survey for
Approval of the Division
Head
Total 3 Days
68
13) Certificate of Occupancy
Certificate of Occupancy is required prior to the actual occupancy of a newly-constructed /
renovated building. It is also required for the existing buildings with or without minor repair
works, which will be occupied by a new locator.
69
Permit transaction
70
14) Certificate of Final Electrical Inspection (Permanent Power)
Endorsement for Permanent Power Service Connection to the electric utility company is being
issued after the issuance of the occupancy permit. As-built electrical plans and insulation tests
are two of the primary requirements to ascertain electrical safety of the concerned
building/structure.
71
2. Payment of Fees 2. Issuance of Order ½ Day
of Payment.
72
15) Soil Investigation Permit
Soil Investigation Permit is issued in the gathering of pertinent data in the proposed
construction site. Such data will serve as part of the bases in the design of the building
foundation in reference to the recent edition of the National Structural Code of the Phils.
Office or Division: Building and Facilities Permits Division
Classification: Highly Technical
Type of Transaction: G2B ; G2G
Who may avail: All Locators or their Contractors, NGAs, GOCCs, SUCs, LGUs Satellite
Offices and other government agencies located within the CFZ and CSEZ.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request Locator
2. Valid Certificate of Registration and Tax Exemption CDC Business Development and
(CRTE)/Certificate of Registration (CR) /Memorandum Of Buss. Enhancement Group, 2/F, Bldg.
Agreement (MOA). CDC Letter Of Approval (LOA) and 2125, E. Quirino St., CFZ
Lease Agreement (LA)/SLA for Residential Only.
3. Plan and Location of Bore Holes per NSCP 2015 Contractor
minimum standards Clark Water Corp., Clark Electric
4. Utility Clearances (1 certified true copy each). Corp, Telco Companies-Contractor
73
Total 5 Days
74
16) Certificate of Final Electrical Inspection (Temporary Power)
To meet initial power requirement of the construction activities, a temporary power service
connection permit maybe secured. An endorsement to the Electric Utility Company will be
issued with usual validity as the duration of the construction works.
Office or Building and Facilities Permits Division
Division:
Classification: Highly Technical
Type of G2B ; G2G
Transaction:
Who may All Locators or their Contractors, NGAs, GOCCs, SUCs, LGUs Satellite
avail: Offices and other government agencies located within the CFZ and CSEZ.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request Locator
2. Duly Accomplished Certificate of Final Electrical BFPD Office, 2nd Floor, Bldg
Inspection/Completion signed and sealed by Engineer In- 2127, E. Quirino St., CFZ
Charge of Installation (2 copies)
3. Electrical Plan signed and sealed by Professional Electrical Contractor
Engineer (1 blue print copy)
4. Photocopy of valid PTR and PRC license and 3 specimen Contractor
signatures of design engineer and engineer -in -charge Contractor
5. Photo/Picture of Service Entrance/Equipment Contractor
75
claiming of
Endorsement
Letter.
Total 3 Days
76
To facilitate mobilization of the construction works, a temporary facilities permit is issued for
the facilities like field offices, canteen and materials storage facilities.
Office or Building Facilities and Permits Division
Division:
Classification: Highly Technical
Type of G2B; G2G
Transaction:
Who may avail: All Locators or their Contractors, NGAs, GOCCs, SUCs, LGUs Satellite Offices and
other government agencies located within the CFZ and CSEZ.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request Locator
2. Plan/Layout , at least A3 size and 1:100 scale Locator
3. Valid Certificate of Registration and Tax Exemption CDC Business Development and
(CRTE)/Certificate of Registration (CR)/Pre-operational Permit Buss. Enhancement Group, 2/F,
/Memorandum Of Agreement (MOA)/. CDC Letter Of Approval Bldg. 2125, E. Quirino St., CFZ
(LOA) and Lease Agreement (LA)/SLA for Residential Only.
4. Photocopy of valid PTR and PRC license and 3 specimen Locator
signatures of Design Professional
77
18) Work Permit
A work permit is issued for repair works like retiling and repainting in relatively limited areas of
existing structures / buildings. This process will also serve as the minimum standard set for
the utility firm/s and contractors for regulations and work verification, control of the facilities
where the permit is intended.
Office or Building Facilities and Permits Division
Division:
Classification: Simple
Type of G2B ; G2G
Transaction:
Who may All Locators or their Contractors, Utility Companies, NGAs, GOCCs, SUCs,
avail: LGUs Satellite Offices and other government agencies located within the
CFZ and CSEZ.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request Locator
2. Plan/Layout in readable scale, A3 size Locator
3. Valid Certificate of Registration and Tax CDC Business Development and Buss.
Exemption (CRTE)/Certificate of Registration (CR) Enhancement Group, 2/F, Bldg. 2125, E.
/Memorandum Of Agreement (MOA). CDC Letter Of Quirino St., CFZ/ PMD Office, Bldg. 2112
Approval (LOA) and Lease Agreement
(LA)/SLA/Endorsement of CDC Property
Management Division for Residential Buildings Only.
78
79
Building and Facilities Permits Division
Internal Services
1. Building Permit
Building Permit is a requirement for buildings which are being proposed to be entirely
constructed or partly renovated. Ancillary/ies (e.g. Electrical, Mechanical, Sanitary, Plumbing,
80
Electronics.) and accessory/ies (e.g. tanks, cistern,) are often integrated with the Building
Permit application. The submitted requirements, particularly, the design plans, are evaluated
based for the National Building Code and other referral codes.
Office or Building and Facilities Permits Division
Division:
Classification: Highly Technical
Type of G2C
Transaction:
Who may avail: All CDC Offices, Divisions, Departments, Groups.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
81
the application of 1.3 Preparation of Permit
Building Permit
2. Claiming of 2. Issuance of
Building Permit Building Permit 1 Day
TOTAL 20 Days
82
Classification: Highly Technical
Type of G2C
Transaction:
Who may avail: All CDC Offices, Divisions, Departments, Groups.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Letter of Request Applicant
3. Construction Survey
BFPD conducts vertical/horizontal control surveys, detailed topographic survey and other confirmatory
survey needed by Infrastructure Planning Division (IPD), Construction Management Division (CMD)
and Engineering Services Group of CDC.
83
Type of G2C
Transaction:
Who may avail: Infrastructure Planning Division, Construction Management Division and
Engineering Services Group
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
List of Projects to be implemented for Infrastructure Planning Division, Construction Management
the whole year in order of priority or a Division, Engineering Services Group
Project Procurement Management
Plan (PPMP) from IPD.
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
TIME RESPONSIBLE
1.Submit List of 1.1 BFPD conducts Free of Charge 5- 20 days Construction
Projects to be the actual needed Depending on Survey Section,
implemented for survey for each the extent, Clark Building
the whole year project listed in the condition and Official
in order of PPMP of IPD in area to be
priority. order of priority. surveyed.
4. Clearing Permit
Clearing Permit is being issued to applicant when the intention is limited to clearing activities
preparatory to building construction. Included in the requirements is the technical description
of the area being applied for clearing.
Office or Building and Facilities Permits Division
Division:
84
Classification: Highly Technical
Type of G2C
Transaction:
Who may avail: All CDC Offices, Divisions, Departments, Groups.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request. Applicant
2. CDC-Approved Site Development Plan and/or CDC CPD,2/F, Bldg 2127, E. Quirino St,CFZ
Boundary Survey
3. Clearance from CDC- Environmental Permits CDC EPD,2/F, Bldg 2127, E. Quirino St,CFZ
Division
Total 5 Days
Annual inspection is being conducted to locator’s building to ensure that its structural integrity,
architectural presentability, electrical, and mechanical safety are maintained. The Certificate
of Annual Inspection is issued to a locator’s building as part of the locator’s regulatory
compliance in the renewal of their business permit.
Office or Division: Building and Facilities Permits Division
Classification: Highly Technical
Type of G2C
85
Transaction:
Who may avail: All CDC Offices, Divisions, Departments, Groups.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request Applicant
2. Fire Safety Inspection Certificate CDC-Public Safety Division, Bldg. 2113
(1certified true copy)
CLIENT STEPS AGENCY ACTIONS FEES TO BE PROCESSING PERSON
PAID TIME RESPONSIBLE
1. Submission of 1.1 Receiving/Recording Free of 19 Days Technical
complete of Certificate of Annual Charge Support Section,
documentary Inspection Application Construction
requirements 1.2 Site Inspection and Permits Section
as provided in Assessment of Fees and Clark
the checklist of 1.3 Preparation of Building Official
requirements Certificate of Annual
for the Inspection.
application of
Certificate of
Annual
Inspection.
Total 20 Days
6. Demolition Permit
Demolition Permit is issued to an applicant who intend to demolish a portion of, or an entire
building. Part of the requirements is the submission of demolition methodology and an
approved Construction Safety and Health Program issued by DOLE.
Office or Building and Facilities Permits Division
Division:
Classification: Highly Technical
Type of G2C
Transaction:
Who may avail: All CDC Offices, Divisions, Departments, Groups.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request Applicant
86
2. Demolition Plan/ Layout (3 sets, signed and sealed by a Applicant
Civil Engineer)
3. Photocopy of PTR and PRC license with 3 specimen Applicant
signatures
4. Duly–accomplished Demolition Permit Form BFPD, 2/F, Bldg. 2127
5. Demolition Methodology (3 sets, signed and sealed by a
Civil Engineer) DOLE Clark Satellite Office, Clark
6. Approved DOLE CSHP (1 certified true copy) Polytechnic
Total 5 Days
7. Dumping Permit
Construction works normally generate a lot of construction debris. Dumping Permit is issued
to facilitate disposal of excess excavated soil and concrete-based debris, in CDC-designated
dumpsite. Dumpsites considered are areas within the Zone requiring backfill, like eroded
areas near creeks.
87
Who may avail: All CDC Offices, Divisions, Departments, Groups.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request Applicant
2. Picture of Debris to be Dumped
Excavation and Ground Preparation permit is issued for the preliminary ground works for a
proposed new building / structure vis-à-vis the lot’s technical description and excavation plan.
It is also required for utility companies doing underground pipe laying works. Road Right of
Way is being checked to ensure proper alignment of the respective utility lines.
88
1. Letter Request Applicant
2. Utility Clearances (1 certified true copy each) Clark Water Corp., Clark Electric
Corp, Telco Companies
3. Excavation Plan (3 sets, signed and sealed by the Civil Applicant
Engineer)
4. Photocopy of PTR and PRC license with 3 specimen Applicant
signatures
Total 5 Days
9. Fencing Permit
Fencing Permit is evaluated based from the indicated leased area in the plans and its
technical description, to ensure that the proposed perimeter fence accurately matches the
approved leased area.
Office or Building and Facilities Permits Division
Division:
Classification: Highly Technical
Type of G2C
Transaction:
Who may avail: All CDC Offices, Divisions, Departments, Groups.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request Applicant
2. Approved Boundary Survey BFPD Office, 2nd Floor, Bldg 2127, E. Quirino St.,
CFZ
89
3. Duly Accomplished Fencing Permit Form BFPD Office, 2nd Floor, Bldg 2127, E. Quirino St.,
(All original) CFZ
4. Fencing Plans (3 sets Blue Prints, signed Applicant
and sealed by Civil Engineer)
5. Photocopy of PTR and PRC License with 3 Applicant
specimen signatures.
Total 5 Days
CDC offers Height Clearance Permit Assistance Service to facilitate the CAAP Height Clearance
Permit Application of the CDC Locators.
1.
Office or Buildings and Facilities Permits Division (BFPD)
Division:
Classification: Highly Technical
Type of G2C
Transaction:
Who may avail: All CDC Offices, Divisions, Departments, Groups.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of Request addressed to the Division Manager, asking for Applicant
assistance in Securing Height Clearance Permit from CAAP.
2. Two (2) sets of Approved Site Development Plan showing building
footprint/location/setback with respect to approve property
boundary line.
3. Two (2) sets of Floor Plan showing building footprint dimensions.
90
4. Two (2) sets of Elevation Plan showing proposed building height
and building bottom/top elevation from natural or finished ground
level.
Total 20 Days
11 .Utilities Permit
Aside from site/location identification, this process serves as the minimum standard set for
utilities for regulations and control of the facilities that all should be installed on their
designated utility strip.
91
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of Request addressed to the Division Manager. Applicant
2. One (1) set of Plans, drawing details, A3 size white print
or 20x30 inches blue print.
Total 5 Days
To regulate the conduct of Survey Works within the Clark Freeport Zone and Clark Special Economic
Zone.
92
4. Target schedule of Actual Survey
5. List of Personnel involved in the Actual survey, including
their designations.
6. Survey Equipment to be used (Model/Quantity)
7. Plate No. of Service Vehicle to be used
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Submit Letter 1.1 Prepares the Authority Free of 2 Days
of Request to Survey for Approval of Charge Property Survey
the Division Head Section, Clark
Building Official
2. Claiming of 2. Issuance of Authority to
Authority to Survey 1 Day
Survey
Total 3 Days
13 Certificate of Occupancy
Occupancy Permit is required prior to the actual occupancy of a newly-constructed /
renovated building. It is also required for the existing buildings with or without minor repair
works, which will be occupied by a new locator.
Office or Building and Facilities Permits Division
Division:
Classification: Highly Technical
Type of G2C
Transaction:
Who may avail: All CDC Offices, Divisions, Departments, Groups.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
93
1. Letter Request Applicant
2. Fire Safety Inspection Certificate (1 certified true CDC Public Safety Division, Bldg 2112,
copy) CFZ
3. Duly Accomplished Certificate of Completion Form BFPD Office, 2nd Floor, Bldg 2127, E. Quirino
(2 copies, original) St., CFZ
4. Duly signed and sealed As- Built Drawings (1 Applicant
set tracing paper copy)
5. Certified Construction Log Book Applicant
6. Digital Copy of As- Built Plans Applicant
Total 20 Days
Endorsement for Permanent Power Service Connection to the electric utility company is being
issued after the issuance of the occupancy permit. As-built electrical plans and insulation tests
are two of the primary requirements to ascertain electrical safety of the concerned
building/structure.
94
1. Letter Request Applicant
2. Certificate of Occupancy Applicant
3. Duly Accomplished Certificate of Final Electrical BFPD Office, 2nd Floor, Bldg 2127, E. Quirino
Inspection/Completion signed and sealed by St., CFZ
Engineer- In- Charge of Installation
4. Electrical As-Built Plan signed and sealed by Applicant
Professional Electrical Engineer, 1:100 minimum
scale, tracing paper copy Applicant
5. Photocopy of valid PTR and PRC License and 3
specimen signatures of Design Engineer and Applicant
Engineer-in-Charge of Construction/installation
6. Insulation Test Report signed and sealed by
Professional Electrical Engineer Applicant
2. Claiming of ½ Day
Endorsement 2. Issuance of
Letter Endorsement Letter
Total 3 Days
95
15 .Soil Investigation Permit
Soil Investigation Permit is issued in the gathering of pertinent data in the proposed
construction site. Such data will serve as part of the bases in the design of the building
foundation in reference to the recent edition of the National Structural Code of the Philippines.
Office or Division: Building and Facilities Permits Division
Classification: Highly Technical
Type of G2C
Transaction:
Who may avail: All CDC Offices, Divisions, Departments, Groups.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request Applicant
96
2. Plan and Location of Bore Holes per NSCP 2015 Applicant
minimum standards
3. Utility Clearances (1 certified true copy each). Clark Water Corp., Clark Electric
Corp, Telco Companies
Total 5 Days
97
2. Duly Accomplished Certificate of Final Electrical BFPD Office, 2nd Floor, Bldg
Inspection/Completion signed and sealed by Engineer In- 2127, E. Quirino St., CFZ
Charge of Installation (2 copies)
3. Electrical Plan signed and sealed by Professional Electrical Applicant
Engineer (1 blue print copy or A3 size ; 1:100 scale)
4. Photocopy of valid PTR and PRC License and 3 specimen Applicant
signatures
5. Photo/Picture of Service Entrance/Equipment Applicant
Total 3 Days
98
1.Letter Request Applicant
2.Plan/Layout signed and sealed by the Design Architect/
Engineer at least in A3 size, 1:100 scale
3. Photocopy of valid PTR and PRC License and 3 specimen
signatures
Total 5 Days
18 Work Permit
A work permit is issued for repair works like retiling and repainting in relatively limited areas of
existing structures / buildings. This process will also serve as the minimum standard set for
the utility firm/s and contractors for regulations and work verification, control of the facilities
where the permit is intended.
Office or Building Facilities and Permits Division
Division:
Classification: Simple
Type of G2C
Transaction:
99
Who may avail: All CDC Offices, Divisions, Departments, Groups.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1.Letter Request Applicant
2.Plan/Layout in readable scale, A3 size, 2 sets, signed by
the Lessee/Owner
Total 3 Days
100
Construction Maintenance Division
External Services
101
accomplished by the contractor
FEES
TIMELIN PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
E RESPONSIBLE
PAID
1. The 1. The Admin Assistant 0.50 day Admin Assistant
Contractor III receives and III
submits the forwards the incoming
complete work request to
required Engineer III – Const.
documents. Section Head.
2. The Construction 0.50 day Engineer III
Section Head reviews (Construction
and approves the Section Head)
requested works and
delegates the request
to the assigned Project
Engineer for
monitoring.
3. The Engineer III – 2 days Engineer III
Project Engineer (Project
monitors the (As
Engineer)
implementation of the schedule
approved work request d)
through site inspection
and safe keeps the
work requests in the
project folder,
Total Processing Time 3.0 days
102
2. PROCESSING OF CONTRACT BILLINGS (PROGRESS)
CDC-CMD processes the request for payment of the contractors upon their submission of the
required and complete document to CMD.
Office or Construction Management Division
Division:
Classification: Highly Technical
Type of G2B (Government to Business)
transaction:
Who may avail: Contractors
CHECKLIST REQUIREMENTS WHERE TO SECURE
1. Certificate of Payment (FM-CDC- Form to be provided by CDC-CMD to be
CMD-03 REV. 01) accomplished by the contractor
2. Statement of Work Accomplished Form to be provided by CDC-CMD to be
103
(FM-CDC-CMD-02 REV. 00) accomplished by the contractor
3. Request Letter for Payment To be prepared by the contractor
4. Request Letter for Inspection To be prepared by the contractor
5. Affidavit of Payment of Supplies, To be prepared by the contractor
Labor and Equipment
6. Progress Photographs To be prepared by the contractor
7. Manual back-up computation for To be prepared by the contractor
each item to be billed supported
with drawings and/or straight line
diagram if needed.
8. Material Test Results To be prepared by the contractor
FEES
TIMELIN PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
E RESPONSIBLE
PAID
1. The 1. The Admin Assistant 0.50 day Admin Assistant
Contractor receives, records for III
submits the monitoring and forwards
complete the incoming request for
required payment to Division Head
documents.
2. The Division Head 0.50 day Division Head
endorses the request to
the Assistant Manager
confer consign
3. The Assistant Manager 0.50 day Assistant
Delegates request to Manager
Admin Officer III - Tech.
Support Section Head
4. The Admin Officer verifies 0.50 day Admin Officer III
the incoming documents - Tech. Support
as to completeness of the Section Head
required submittals for
progress payment and
attaches Billing Checklist
Form to be transmitted to
Construction Section for
evaluation.
104
*Note: If the documents
are not complete, the
submittal is returned to
the contractor
immediately.
5. The Const. Section 0.5 day Engineer III –
Head delegates the Const. Section
progress billing to the Head
assigned Project
Engineer and
Cost/Quantity
Engineer
6. The concerned 5.5 days Engineer III- Sr.
engineers inspects the (As Project Engr.,
actual Schedul Sr. Cost/
accomplishment of the ed) Quantity Engr.,
project with Electrical Engr.,
representatives from Sanitary Engr.,
Internal Audit Division Mechanical
Engr.
7. The Project Engineer 2 days Engineer III –
evaluates the Project Engr.
documents as to the
actual
accomplishment on
site and conformity
with the required
specifications and
material testing
8. The Sr. Cost/Quantity 3 days Engineer III – Sr.
Engineer evaluates Cost/Quantity
and certifies the Engineer
correctness of
quantities of work
approved for payment
which have been
accomplished in
accordance with the
project plans and
contract requirements.
9. The Admin Officer II 0.5 day Admin Officer II
prepares
Disbursement
105
Voucher and prepares
the Certificate of
Inspection according
to the PE and C/QE’s
evaluation (for
progress billings)/
attaches Certificate of
Inspection and
Certificate of
Completion (for Final
Billing).
10. The inspectors review 2 days Engineer III- Sr.
and sign the Project Engr.,
Statement of Work Sr. Cost/
Accomplished, Quantity Engr.,
Certificate of Payment Electrical Engr.,
and Certificate of Sanitary Engr.,
Inspection. Mechanical
Engr., IAD
11. Const. Section Head 1 day Engineer III –
checks all attached Const. Section
documents, signs the Head
Statement of Work
Accomplished,
Certificate of Payment,
and Certificate of
Inspection.
12. The Assistant 0.5 day
Manager reviews all
attached documents,
signs the Certificate of Assistant
Payment, Certificate of Manager
Inspection and initials
the DV to be signed by
the Division Head.
13. The Division Head 0.5 day
checks and signs the
DV, Certificate of
Inspection and
Division Head
recommends for
approval of Assistant
Vice President and
Vice President.
106
14. The Admin Assistant 0.5 day Admin Assistant
III transmits the III
request to the Office of
the Assistant Vice
President and Vice
President for
Engineering Services
Group for approval.
15. After the approval of 1 day Admin Officer II
VP-ESG, the Admin
Officer II records the
documents in the
logbook for monitoring
and prepare of division
file copy for
safekeeping
16. The Admin Assistant 1 day Admin Assistant
III transmits the III
documents to the
Accounting Division.
20.0
Total Processing Time
days
107
3. PROCESSING OF CONTRACT BILLINGS (FINAL)
CDC-CMD processes the request for payment of the contractors upon their submission of the
required and complete document to CMD.
Office or Construction Management Division
Division:
Classification: Highly Technical
Type of G2B (Government to Business)
transaction:
Who may avail: Contractors
CHECKLIST REQUIREMENTS WHERE TO SECURE
1. Certificate of Payment (FM-CDC- Form to be provided by CDC-CMD to be
CMD-03 REV. 01) accomplished by the contractor
2. Statement of Work Accomplished Form to be provided by CDC-CMD to be
108
(FM-CDC-CMD-02 REV. 00) accomplished by the contractor
3. Request Letter for Payment To be prepared by the contractor
4. Request Letter for Inspection To be prepared by the contractor
5. Affidavit of Payment of Supplies, To be prepared by the contractor
Labor and Equipment
109
*Note: If the documents
are not complete, the
submittal is returned to
the contractor
immediately.
5. The Const. Section 0.5 day Engineer III –
Head delegates the Const. Section
progress billing to the Head
assigned Project
Engineer and
Cost/Quantity Engineer
6. The Project Engineer 2 days Engineer III –
evaluates initially the Project Engr.
documents based on
the approved Final
Variation Order
7. The Sr. Cost/Quantity 3 days Engineer III – Sr.
Engineer evaluates Cost/Quantity
and certifies the Engineer
correctness of
quantities of work
approved for payment
based on the
approved Final
Variation Order.
8. The Admin Officer II 0.5 day Admin Officer II
prepares Disbursement
Voucher and attaches
Certificate of Inspection
and Certificate of
Completion.
9. The inspectors review 2 days Engineer III- Sr.
and sign the Statement Project Engr.,
of Work Accomplished, Sr. Cost/
Certificate of Payment Quantity Engr.,
and Certificate of Electrical Engr.,
Inspection. Sanitary Engr.,
Mechanical
Engr., IAD
10. Const. Section Head 1 day Engineer III –
110
checks all attached Const. Section
documents, signs the Head
Statement of Work
Accomplished,
Certificate of Payment,
and Certificate of
Inspection.
11. The Assistant Manager 1 day
reviews all attached
documents, signs the
Certificate of Payment, Assistant
Certificate of Inspection Manager
and initials the DV to be
signed by the Division
Head.
12. The Division Head 1 day
checks and signs the
DV, Certificate of
Inspection and
Division Head
recommends for
approval of Assistant
Vice President and Vice
President.
13. The Admin Assistant III 0.5 day Admin Assistant
transmits the request to III
the Office of the
Assistant Vice President
and Vice President for
Engineering Services
Group for approval.
14. After the approval of VP- 0.5 day Admin Officer II
ESG, the Admin Officer
II records the documents
in the logbook for
monitoring and prepare
of division file copy for
safekeeping
15. The Admin Assistant III 0.5 day Admin Assistant
transmits the documents III
to the Accounting
Division.
111
14.50
Total Processing Time
days
112
Guarantee or a Surety Bond
(with IC Certificate) callable on
demand, issued by a surety or
insurance company duly
licensed by the Insurance
Commission and confirmed by
the Procuring Entity.
B. Retention Money
1. Request Letter for the release of To be prepared by the contractor
retention
2. Surety Bond with IC (before To be prepared by the contractor
final billing)
3. Bank Guarantee (after final To be prepared by the contractor
billing)
4. Warranty Bond with IC To be prepared by the contractor
Certificate (one year after
completion of the project)
5. Photocopies of Disbursement Admin Officer II
Voucher reflecting the retention
money to be collected.
FEES
TIMELI PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
NE RESPONSIBLE
PAID
1. The 1. The Admin Assistant III 0.50 day Admin Assistant
Contractor receives, records for III
submits the monitoring and
complete forwards the incoming
required request for payment to
documents. Division Head.
2. The Division Head 0.50 day Division Head
endorses the request
to the Assistant
Manager.
3. The Assistant Manager 0.50 day Assistant
delegates the request Manager
to Admin Officer III –
Tech. Support Section
Head.
4. The Admin Officer III 0.50 day Admin Officer
113
will verify the incoming Engineer III
documents as to (Tech. Support
completeness of the Section Head)
required submittals for
progress payment and
attach Billing Checklist
Form.
5. The Admin Officer II 0.50 day Admin Officer II
prepares
Disbursement Voucher
(DV) and
memorandum to the
Accounting Division.
6. The Assistant Manager 0.50 day Assistant
checks and reviews all Manager
the attached
documents and initials
the DV and endorse
the said document to
the Division Head.
7. The Division Head 1 day Division Head
reviews all the
attached documents,
signs the DV and
recommends for
approval to the Vice
President.
8. The Admin Assistant III 0.50 day Admin Assistant
transmits the request III
for payment to the
Office of the Vice
President for
Engineering Services
Group for approval and
records for monitoring.
9. The Admin Officer II 0.50 day Admin Officer II
records the documents
in the logbook for
monitoring and
prepares the division
file copy for
safekeeping.
114
10. The Admin Assistant III 0.50 day Admin Assistant
transmits the III
documents to the
Accounting Division
5.50
Total Processing Time
days
Classification: Complex
116
owner and signed/approved by the VP Planning Division (CPD)
FEE
PERSON
S TO PROCESSIN
CLIENT STEPS AGENCY ACTIONS RESPONSIBL
BE G TIME
E
PAID
117
their manual to the DC. update the manual
by replacing the
old document with
the newly
registered
document.
2. The master copy
will be kept by the
DC/CPD.
3. The old document
shall be stamped
with Obsolete in
red ink.
3. The concerned 1. The DC shall
department shall receive prepare an
the revised manual. acknowledge
receipt form to be
signed by the PO
upon receiving the One (1) day
revised manual.
2. Issuance of the
revised/updated
manual
TOTAL
10 days
PROCESSING TIME
Note:Failure to comply with the requirements will not be accepted and/or will be returned to
the process owner.
118
2. Service Name: Request for Lot Information Plan (LIP)
The CDC CPD issues requested Lot Information Plan (LIP) of existing or proposed areas for
lease in accordance with the Clark Master Development Plan as may be requested by
personnel.
119
Survey from BFPD
TOTAL PROCESSING
2.5 days
TIME
120
CORPORATE SOCIAL RESPONSIBILITY
AND PLACEMENT DIVISION
External Processes
121
1. Service Name: Application for the Renewal of CRT E/CR
Renewal Clearance is being issued by CDC CSRPD to ensure the Labor Compliance
of Clark Locators by monitoring Compliance with Labor Standards and SWB
Contributions upon the renewal of CRTE/CR.
123
there’s any
lacking 20 minutes
documents to be
complied through
email
d. Ocular inspection 1 working day
if there is a need
for further
verification
3. Comply with 3. Return incomplete Authorized
lacking documents. documents Representative
promptly via email None 5 working days
Skills and
Placement Officer
4. Mark green the
renewal of
None 5 minutes
Locator in the E-
Bar
Total Processing:
11 working days
40 mins.
124
2. Service Name: Application for Exit Clearance
Exit Clearance is being issued by CDC CSRPD to ensure that Clark Locators who filed
for the termination of CRTE/CR complied with Labor Compliance monitoring
Compliances with SWB Contributions upon the filing of Exit Clearance.
125
PROCESSING WILL START UPON SUBMISSION OF COMPLETE REQUIRED DOCUMENTS
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. 1. CDC IPD1
endorses to CDC-
CSRPD the CDC-IPD1
None 5 minutes
Request for
Clearance form of
Locator
2. 2.1 Request
Certificate of
Compliance from
SSS, Philhealth,
and Pag-Ibig via 10 working days
email and phone
call.
2.2 Reply from the
Government
Agencies will
determine
whether the None Skills and
Locator is Placement Officer
compliant or has
Outstanding
Accounts/Pending
2.3 Endorse back to
CDC-IPD1 the
clearance form
with remarks from 1 working day
the concerned
government
agencies
Total Processing:
11 working days 5
mins
126
3. Service Name: Registration in the Job Matching Portal
The CDC CSRPD, as part of the aftersales for Clark Locators, requires locators to
register in the Job Matching Portal to secure an account that will use to comply for the
monthly employment report, posting of job vacancies, and receiving of referrals for
qualified jobs applicants
127
12. Company I.D. of Authorized
Representative (3 photocopy)
PROCESSING WILL START UPON SUBMISSION OF COMPLETE REQUIRED DOCUMENTS
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Fill-up FM-CDC- 1. Email locator
CSRPD-19 for regarding the
purposes of status of their
securing a schedule. Skills and
schedule for the Placement
None 1 hour
briefing and Assistant
registration in the
Job Matching
Portal
128
Applicants
Submit
Monthly
Employmen
t Report
Total Processing:
4 hours
Note:
Post Requirements
Acknowledgment Receipt to be filled out by Company Representative after the briefing and
registration
129
3. Service Name: Registration for Manpower Agencies and Contractor
Registration and Renewal of Manpower Agencies, Contractor and the like is required to
ensure that only legitimate contracting and subcontracting arrangements are
undertaken in the Clark Freeport Zone to protect the rights of the workers on just and
humane conditions of work and security of tenure.
130
highlight Clark deployed employees (1 Home Development Fund (Pag-Ibig)
Photocopy)
11. Business Registration: Manpower Agency/Contractor
For Sole Proprietorship:
o DTI (1 Photocopy)
For Partnerships / Corporations:
o Securities and Exchange
Commission (SEC) (1
Photocopy)
o Articles of Incorporation and By-
Laws and Latest SEC General
Information Sheet (GIS) (1
Photocopy)
12. Board Resolution of duly authorized
Manpower Agency/Contractor
representative/signatory (1 Photocopy)
PROCESSING WILL START UPON SUBMISSION OF COMPLETE REQUIRED DOCUMENTS
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Secure copy of 1 Provide the
Application Form Application Form
with attached List of with attached list
Requirements from of requirements Skills and
Clark Clients OR None 5 minutes Placement Staff
request via email
(jobsatclark@gmail.
com) or walk-in at
CDC-CSRPD Office
2. Submit via e-mail 2.1 Verify the
the application form documents
together with the submitted via
required documents email by 30 minutes Manpower
for initial evaluation Manpower Agency/Contractor
Agency/Contract
or
131
conduct of 3 working days Placement Staff
verification
inspection of the
facilities, tools,
equipment, and
work premises of
the Manpower
Agency/Contract
or
132
the payment of
processing fee.
6.1 Pay Processing 6.1 Photocopy the Processing
Fee presented Fee Authorized
at CDC Treasury receipt for filing Representative
1 year 5 minutes
6.2 Present Official 6.2 Prepare the registration
Receipt as proof of Certificate of = PHP
payment at CDC Registration to 10,000
CSRPD be signed by 2 years Skills and
Asst. Vice Pres. registration Placement Officer,
for External = PHP 3 working days AVP for EAD, VP
Affairs and Vice 20,000 for AD
Pres. for Admin 3 years
and Finance registration
= PHP
30,000
7. Notify Manpower
Agency/Contract
or to pick up their Skills and
None
signed Placement Staff
Certificate of
Registration
Total Processing:
13 working days,
1 hr and 50 mins.
133
5. Service Name: Renewal for the Registration for Manpower Agencies and
Contractor
Registration and Renewal of Manpower Agencies, Contractor and the like is required to
ensure that only legitimate contracting and subcontracting arrangements are
undertaken in the Clark Freeport Zone to protect the rights of the workers on just and
humane conditions of work and security of tenure.
134
Photocopy)
10. Board Resolution of duly authorized Manpower Agency/Contractor
representative/signatory (1 Photocopy)
11. Documents for Validation
• Latest Payroll and Payslip (1 Original)
• Evidence of Payment of 13th Month Pay
and Service Incentive Leave/Vacation
Leave (1 Original)
• Employment Contracts and/or
Appointment Papers (1 Original)
• SSS Sickness Payment (1 Original) Manpower Agency/Contractor
• Maternity/Paternity Leave Records (1
Original)
• Working Visa/s of Foreign Workers (if
any) (1 Photocopy)
135
the payment of
processing fee.
3.1 Pay Processing 2.1 Photocopy the Processing
Fee at CDC presented Fee
Treasury receipt for filing
5 minutes Authorized
1 year
Representative
3.2 Present Official 2.2 Prepare the registration
Receipt as proof of Certificate of = PHP
payment at CDC Registration to 10,000
CSRPD be signed by 2 years
Asst. Vice Pres. registration
3 working days Skills and
for External = PHP
Placement Officer,
Affairs and Vice 20,000
AVP for EAD, VP
Pres. for Admin 3 years
for AD
and Finance registration
= PHP
30,000
3. Notify Manpower
Agency/Contracto
Skills and
r to pick up their None
Placement Staff
signed Certificate
of Registration
Total Processing:
4 working days, 1
hr and 15 mins.
136
Environmental Permits Division
External Services
137
1. Service Name: Certificate of Environmental Compliance (CEC)
In view of the new normal conditions, the CDC EPD will be conducting hybrid Issuance of
Certificate of Environmental Compliance (CEC) of all CFZ locators. The required
Environmental Compliance Audit or actual inspection will be conducted only for
manufacturing facilities and industrial locators with DENR issued Environmental
Compliance Certificates (ECCs). On the other hand for offices and commercial
establishments, issuance of CEC will be made through online transaction.
The Revised Citizen’s Charter is consistent with the General Guidelines of Memorandum
Circular No. 2020-03-A of RA 9485 and Sections 2 and 4 of Administrative Order No. 23.
The EPD has developed two (2) fillable Questionnaires – companies/projects with
DENR issued ECC or CNC and Offices/Commercial Establishments without DENR
issued ECC/CNC. The 2-page Questionnaire applies to all companies with DENR-issued
Environmental Compliance Certificate (ECC) while the 1-page Questionnaire is for
companies with DENR-issued Certificate of Non-Coverage (CNC). An accomplished
Questionnaire was prepared for reference and guidance.
138
(EPD and assigned (Questionnaire) in Supervising EMS
Account Officer) and word format will be (Assistant
from CDC website emailed to the Manager)
(www.clark.com.ph) applicant or 3 days for
locator’s Offices/CNC
authorized Projects;
representative and
2. The locator must fill out 2. EPD conducts 5 days for
the fillable form and table review to industrial
email* back to EPD in verify the facilities
pdf format. Attach valid submitted
permits & clearances documents.
being required i.e.
LA/SLA, CNC/ECC, Note:
Environmental
Permit-to-Operate EPD issues
Management
(PTO), Discharge Conditional CEC
Specialist (EMS)
Permit (DP), Hazardous (CCEC) for non-
/
Waste ID, PCO submission of
Senior EMS /
Certificate of required or valid
Supervising EMS
Accreditation, and documents
(Assistant
photos of the MRF and
Manager)
hazardous waste
storage facility
whichever is applicable.
Note:
Pls. refer to the Form to
determine what
documents to submit.
3. For Projects with 3.1 Conduct of actual
Environmental
ECC/CNC - Client on-site
Management
secures schedule of inspections for
Specialist II
environmental audit Projects with
(EMS) /Senior
from Joint Inspection DENR issued
EMS
Team through email or ECCs or CNCs
telephone. 3.3 Preparation of Environmental
Evaluation Report Management
and CEC or Specialist (EMS)
Conditional CEC II/
Senior EMS
3.3 Review &
uploading of the
combined
Evaluation Supervising EMS
Report, (Assistant
Supporting Manager)
documents &
CEC/CCEC in
EPD One Drive
139
3.4 Online Approval &
Signing of the Manager
CEC or CCEC
4. The locator secures 4. EPD Officer emails
Order of Payment Order of Payment
thru online and and Payment
pays processing instructions to Environmental
fee at CDC Cashier locator/agent Management
located at Building Specialist (EMS)
2121 or as advised II/
by CDC through Senior EMS
online banking or
actual bank
payment
5. The locator submits 5. EPD Officer inputs PhP500
Official Receipt (OR) to OR details into the
EPD through email and CEC/CCEC and
subsequently receives the E-BAR Environmental
the certificate (CEC/ (Electronic Management
CCEC) online which Business Account Specialist (EMS)
can also be validated by Registration) /
the applicant at CDC System Senior EMS /
BAR System 5.2 EPD Officer
releases electronic
copy of CEC or
CCEC
Total
Processing
Time (variable):
For Offices – 3
days, For
Industrial – 5
days
*Contact details for inquiries, follow-ups, submission of application, & other concerns:
‹ Tel Nos. (045) 499-1137 to 38 (Look for Engr Robert Arce, Ms Rowena Arroyo)
‹ Emails:[email protected],[email protected];
[email protected]
140
2. Service Name: Endorsement of Environmental Compliance Certificate
(ECC) or Certificate of Non-Coverage (CNC) to DENR EMB
In view of the new normal conditions the CDC EPD will be processing the application for an
endorsement of Environmental Compliance Certificate (ECC) and Certificate of Non-
Coverage (CNC) applications to DENR Environmental Management Bureau (EMB) via
online submissions. The required report, study or checklist will be submitted to CDC EPD
thru email including the attachments (annexes).
The Revised Citizen’s Charter is consistent with the General Guidelines of Memorandum
Circular No. 2020-03-A of RA 9485 and Sections 2 and 4 of Administrative Order No. 23.
Note: Pursuant to Memorandum of Agreement (MOA) between DENR and CDC in 1996, all
DENR-permit applications must be technically and substantially reviewed and endorsed by
CDC through the Environmental Permits Division (EPD). The DENR will not accept or
process ECC/CNC application without a written endorsement from CDC.
141
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. The applicant a. Upon receiving the
(locator’s required document,
Environmental
authorized the receiving officer
Management
representative) will make an initial
Specialist (EMS) /
submits the review & check for
Senior EMS /
required report, completeness using
Supervising EMS
study, or checklist Procedural
(Assistant
thru email* of Screening Checklist
Manager)
assigned EPD (PSC)
officer
b. The receiving officer Environmental
will reply thru email Management
the initial Specialist (EMS) /
acceptance of the Senior EMS /
document, and that Supervising EMS
the document is in (Assistant
the process of Manager)
technical review &
assessment.
Note: < PDR, IEE
The applicant maybe Checklist,
required to submit EPRMP
an Additional (IEE): 3 days
Information (AI) to
substantiate < EIS, EPRMP
completeness of the (EIS): 5 days
document
c. Printed copy of the
PSC will be
forwarded to
Manager for
Manager
assessment &
endorsement to the
any available Case
Handler
d. The Case Handler Environmental
will conduct Management
substantial technical Specialist (EMS) /
review of the Senior EMS /
document and make Supervising EMS
necessary (Assistant
endorsement letter Manager)
e. Final review,
approval and signing
Manager
of Endorsement
Letter
2. The locator pays 2. Preparation & PhP500 Environmental
142
processing fee at issuance of Order of Assistant /
cashier located at Payment to the Environmental
Building 2121 or as applicant as Specialist
advised by CDC processing fee
through email
3. The locator submits 3. The Case Handler
Official Receipt will email the
Environmental
(OR) to EPD Endorsement Letter
Management
through email and to the applicant
Specialist (EMS) /
subsequently (locator’s authorized
Senior EMS /
receives the representative)
Supervising EMS
Endorsement
(Assistant
Letter for their
Manager)
submission to
DENR EMB
Total
Processing:
< PDR, IEE
Checklist,
EPRMP
(IEE): 3 days
and
< EIS, EPRMP
(EIS): 5 days
*Contact details for inquiries, follow-ups, submission of application, & other concerns:
‹ Tel Nos. (045) 499-1137 to 38 (Look for Michael James Cabreros, Engr Romeo Galang)
‹ Emails: [email protected], [email protected],
[email protected]
‹
143
3. Service Name: Clearance for Exit for Hazardous Wastes (HazWastes)
In view of the new normal, the CDC EPD will be enhancing the Issuance of Clearance for
Exit for Hazardous Wastes to all locators and their respective service providers attuned to
the new normal protocols. We will limit the actual inspection of hazardous healthcare
wastes to prevent health risk exposures. The steps and procedures in securing Clearance
for Exit will be maintained, manually.
The Revised Citizen’s Charter is consistent with the General Guidelines of Memorandum
Circular No. 2020-03-A of RA 9485 and Sections 2 and 4 of Administrative Order No. 23.
144
4. The locators or its 1.1 EPD staff verifies
designated completeness,
transporter or validity & veracity
treater submits of submitted
printed copy of documents 5 minutes
TFD form and
EMB hazwaste
transport
requirements
Environmental
5. The transporter 2.1 EPD Officer
Management
ensures the conducts truck
Specialist (EMS) /
presence of inspection to
Senior EMS
appropriate spill ensure compliance
protection kits, to RA 6969 rules & 5 minutes
PPEs, and standards
standard placards
and labels are in-
place
2.2 Fill-out Clearance
for Exit Form &
5 minutes
affix signature of
inspector
2.3 Review & approval
of Clearance for 3 minutes AM or Manager
Exit
6. The locator or its 3.1 Issues Order of
Service Provider Payment
Environmental
pays processing
PhP500 Management
fee at CDC 5 minutes
Specialist (EMS) /
Cashier at
Senior EMS
Building 212 or
2127
7. The locator or its 4.1 Releasing of
Service Provider Clearance for Exit Environmental
presents OR & Management
receives 2 minutes Specialist (EMS) /
Clearance for Exit Senior EMS
for Hazardous
Wastes
Total Processing:
25 minutes
Note:
Post Requirements
2. The Locator or its Service Provider (treater or transporter) is required to submit to CDC
EPD the following:
< Signed-copy of the Uniform Hazardous Waste Manifest Form
< Certificate of Treatment
< Certificate of Final Disposal
145
3. Failure to comply with the above requirements might cause delay or withhold its
application for Clearance for Exit.
4. Permitted treatment of hazardous wastes is 45 days upon delivery to the TSD Facility
146
4. Service Name: Clearance for Exit for Non-Hazardous Wastes
The CDC EPD issues Clearance for Exit for Non-Hazardous Wastes to accredited SBRs
at the CDC Weighbridge to ensure that only scrap or recyclable materials are being
transported or does not contain any residual wastes (garbage) or hazardous wastes.
In view of the Covid-19 Pandemic, the CDC EPD will be enhancing the Issuance of
Clearance for Exit for Non-Hazardous Wastes to all locators and their respective Scrap
Buyers/Recyclers attuned to the new normal protocols. We will limit the actual inspection
of hazardous healthcare wastes to prevent health risk exposures. The steps and
procedures in securing Clearance for Exit will be maintained, thus, manually. Table
monitoring will be made instead.
The Revised Citizen’s Charter is consistent with the General Guidelines of Memorandum
Circular No. 2020-03-A of RA 9485 and Sections 2 and 4 of Administrative Order No. 23.
147
CDC-accredited
Scrap
Buyers/Recyclers
1.3 Fill-out Clearance
3 minutes
for Exit Form
1.4 Approval of the
Clearance for Exit
Form
Note:
The EPD
2 minutes Manager
representative at CDC
Weighbridge has as
an pre-approved
Clearance for Exit
Forms
2. The locator or its 2.1 EPD staff Issues Environmental
designated SBR Official Receipt Assistant / EMS
pays processing fee (OR)
PhP50
directly to EPD staff 3 minutes
at CDC
Weighbridge &
accepts OR
3. Receive 3.1 Releasing Environmental
accomplished Clearance for Exit Assistant / EMS
Clearance for Exit for Non Hazardous 2 minutes
for Non Hazardous Wastes
Wastes
Total
Processing:
20 minutes
148
5. Service Name: Clearance for Exit for Tree Logs/Debris
The CDC EPD issues Clearance for Exit for Tree Logs/Debris to regulate transport of
logs/debris in Clark by checking the origin or source of logs/debris.
In view of the new normal conditions, the CDC EPD will be enhancing the Issuance of
Clearance for Exit Tree Debris. The steps and procedures in securing Clearance for Exit
will be maintained, manually.
The Revised Citizen’s Charter is consistent with the General Guidelines of Memorandum
Circular No. 2020-03-A of RA 9485 and Sections 2 and 4 of Administrative Order No. 23.
149
DENR
1.3 Fill-out Clearance
for Exit & affix
3 minutes
signature of
inspector
1.4 Review & approval
of Clearance for 2 minutes Manager
Exit
2. Contractor pays 2.1 Issues Order of Park Maintenance
processing fee at Payment Supervisor/ EMS
PhP50
the CDC Cashier at 3 minute I/Researcher
Buildings 2127 or
2121
3. Contractor 3.1 Releasing of Park Maintenance
presents OR & Clearance for Exit Supervisor/ EMS
receives Clearance 2 minutes I/Researcher
for Exit for Tree
Logs / Debris
Total
Processing:
20 minutes
150
6. Service Name: Certificate of Accreditation for Scrap Buyers / Recyclers
(SBRs)
In 2015, the Accreditation for Scrap Buyers/Recyclers (SBRs) was required for all locators
and government agencies in Clark to eliminate smugglers, fly-by-night operators, middle-
men, and illegal activities. The accreditation program ensures compliance of the SBRs to
Philippine laws, resulted into competitive pricings, and penalizes offenders. The Certificate
of Accreditation (CoA) is valid for 2 years.
The Revised Citizen’s Charter is consistent with the General Guidelines of Memorandum
Circular No. 2020-03-A of RA 9485 and Sections 2 and 4 of Administrative Order No. 23.
However, in view of the Global Covid-19 Pandemic, the CDC EPD will be processing the
application for the CoA as SBR is made available through online. The application form
including the required documents will be submitted to CDC EPD via email. Actual site
inspection of the facility was set aside until further notice. This is one of the faceless
transactions that CDC will be imposing to limit movement of people and face-to-face
meetings amid these global crisis.
151
Form
FEES TO PROCESSIN PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID G TIME RESPONSIBLE
1. The SBR submits 1.1 The designated
application form officer conducts
Environmental
and the required review to check
Management
documents thru completeness of the
Specialist (EMS) /
email* application form and
Senior EMS
validity of the
attached documents
a. The officer will reply
thru email the initial 7 days due to
acceptance of the need tp
application and evaluate and
informs that the verify
document is in the submitted
process of review & documents, Environmental
assessment prior to report Management
Note: and COA Specialist (EMS) /
The applicant maybe preparation Senior EMS
required to submit
an additional
document to
substantiate
completeness of its
application
1.3 The officer prepares Environmental
Technical Report Management
and Certificate of Specialist (EMS) /
Accreditation (CoA) Senior EMS
1.4 Review, approval
Manager
and signing of CoA
2. The locator pays 2. Preparation &
Environmental
processing fee at issuance of Order of
Management
cashier located at Payment through PhP5,000
Specialist (EMS) /
Building 2121 or as email
Senior EMS
advised by CDC
3. The locator 3. The officer will email
submits Official the CoA to the
Receipt (OR) to applicant
EPD through email Note:
and subsequently Claim of original Environmental
receives the CoA copy of the CoA can Management
be arranged with Specialist (EMS) /
EDC EPD, just call Senior EMS
or email the
designated officers
hereunder
152
Total
Processing:
7 days
*Contact details for inquiries, follow-ups, submission of application, & other concerns:
‹ Tel Nos. (045) 499-1137 to 38 (Look for Engr Romeo Galang)
Emails: [email protected],
153
7. Service Name: Certificate of Accreditation for Transporters/Treaters of
Hazardous Wastes
In 2023, the accreditation for Transporters of Hazardous Wastes and their Treaters or
Treatment, Storage and Disposal (TSD) Facilities was institutionalized. The accreditation
program ensures compliance of the Transporters and The Certificate of Accreditation
(CoA) is valid for 2 years.
The Revised Citizen’s Charter is consistent with the General Guidelines of Memorandum
Circular No. 2020-03-A of RA 9485 and Sections 2 and 4 of Administrative Order No. 23.
However, in view of the new normal, the CDC EPD will be processing the application for
the CoA of TP and TSD through online processing. The application form including the
required documents will be submitted to CDC EPD via email. Actual site inspection of the
facility will be upon the discretion of the EPD.
154
submits application officer conducts Management
form and the review to check Specialist (EMS) /
required completeness of the Senior EMS
documents thru application form and
email* validity of the
attached documents
a. The officer will reply
thru email the initial 7 days due to
acceptance of the need tp
application and evaluate and
informs that the verify
document is in the submitted
process of review & documents, Environmental
assessment prior to report Management
Note: and COA Specialist (EMS) /
The applicant may preparation Senior EMS
be required to
submit an additional
documents to
substantiate
completeness of its
application
1.3 The officer prepares Environmental
Technical Report Management
and Certificate of Specialist (EMS) /
Accreditation (CoA) Senior EMS
1.4 Review, approval
Manager
and signing of CoA
2. The TP/TSD 2. Preparation &
representative issuance of Order of
Environmental
pays processing Payment through
Management
fee at cashier email PhP5,000
Specialist (EMS) /
located at Building
Senior EMS
2121 or as advised
by CDC
3. The locator 3. The officer will email
submits Official the CoA to the
Receipt (OR) to applicant
EPD through email Note:
and subsequently Claim of original Environmental
receives the CoA copy of the CoA can Management
be arranged with Specialist (EMS) /
EDC EPD, just call Senior EMS
or email the
designated officers
hereunder
Total
Processing:
155
7 days
*Contact details for inquiries, follow-ups, submission of application, & other concerns:
‹ Tel Nos. (045) 499-1137 to 38 (Look for Engr Romeo Galang)
Emails: [email protected], [email protected],
The Revised Citizen’s Charter is consistent with the General Guidelines of Memorandum
Circular No. 2020-03-A of RA 9485 and Sections 2 and 4 of Administrative Order No. 23.
156
request and informs inspection (PEM) Officer/
the applicant that it Sr. PEM Officer
was endorsed to
EPD PEMS for an
assessment
Note:
a. The applicant
maybe required
to submit an
additional
document
b. PEMS may
schedule site
inspection of the
affected tree/s for
verification
c. EPD may grant or
deny the tree cutting
permit application
based on field
assessment Parks &
Note: Ecosystem
In case of denial, the Management
applicant will be (PEM) Officer/
informed verbally Sr. PEM Officer
during inspection
and subsequent
letter will be issued
by EPD via email
1.4 Preparation of Parks &
Endorsement Letter Ecosystem
to DENR PENRO or Management
Denial Letter (PEM) Officer/
Sr. PEM Officer
1.5 Review, approval,
and signing of the Manager
Letter
2. The locator pays 2. Preparation &
processing fee at issuance of Order of Environmental
cashier located at Payment through PhP500 Management
Building 2121 or as email Specialist (EMS)
advised by CDC
3. The locator 3. The designated
submits Official officer will email the
Receipt (OR) to letter to the applicant Environmental
EPD through email upon receiving the Management
and subsequently OR Specialist (EMS)
receives the letter
of endorsement or
157
denial
Total Processing:
7 days after site
inspection
Notes:
a. Denial Letter is issued by EPD if the specie of the affected tree is matured, hardwood, and
an endemic type of tree species.
b. Endorsement Letter together with Letter of Application, Tree Inventory, Picture/s and Site
Development Plan will be hand-carried by the applicant to DENR PENRO in 5
original/clear copies
c. Upon issuance of Tree Cutting Permit, the applicant must provide CDC EPD a copy for
filing and monitoring purposes
*Contact details for inquiries, follow-ups, submission of application, & other concerns:
‹ Tel Nos. (045) 599 6278, 499 1137 (Look for Ar. Melvin Flor P. Nabong)
‹ Emails: [email protected]
158
9. Service Name: Tree Trimming and Earth Balling (Transfer) Permit
Actual site inspection of the trees affected will be at the discretion of CDC EPD if the
attached photos are clear and the tree/s being applied are non-premium species. The
inspection significantly depends on the quantity, size, maturity, and type of trees affected
especially for the Earth Balling application where the processing time is variable.
The Revised Citizen’s Charter is consistent with the General Guidelines of Memorandum
Circular No. 2020-03-A of RA 9485 and Sections 2 and 4 of Administrative Order No. 23.
159
verification
c. EPD may grant or
deny the tree cutting
permit application
based on field
assessment
Parks & Ecosystem
Note:
Management
In case of denial, the
(PEM) Officer/
applicant will be
Sr. PEM Officer
informed verbally
during inspection and
subsequent letter will
be issued by EPD via
email
1.3 Preparation of a Parks & Ecosystem
permit or letter of Management
denial (earth balling) (PEM) Officer/
Sr. PEM Officer
1.4 Review, approval, and
Manager
signing of the Letter
2. The locator pays 2. Preparation & issuance
processing fee at of Order of Payment Environmental
cashier located at through email PhP500 Management
Building 2121 or as Specialist (EMS)
advised by CDC
3. The locator submits 3. The designated officer
Official Receipt (OR) will email the letter to
to EPD through email the applicant upon Environmental
and subsequently receiving the OR Management
receives the letter of Specialist (EMS)
endorsement or
denial
Total Processing:
Tree Trimming = 3
days
Tree Transfer = 5
days
After inspection of
concerned trees
Notes:
d. Denial Letter is issued by EPD if the specie of the affected tree is matured, hardwood, and an
endemic type of tree specie.
e. All Tree Trimming applications are all being granted subject to certain limitations
*Contact details for inquiries, follow-ups, submission of application, & other concerns:
‹ Tel Nos. (045) 599 6278 (Look for Ar. Melvin Flor P. Nabong at 499-1137)
‹ Emails: [email protected]
‹
160
Environmental Permits Division
Internal Services
161
1. Service Name: Work Request
The CDC EPD has an Internal Process particularly work requests from concerned offices
(departments/divisions) on several action items of EPD i.e. tree trimming, tree transfer,
grasscutting, streetsweeping, landscaping, manpower assistance, equipment support,
disposal of hazardous wastes, garbage collection, etc.
Included in the Work Request are the appropriate disposal of hazardous wastes generated by
the other offices at CDC such as health care wastes from HSD; used oil, batteries, filters, and
empty chemical containers from AEMD (motorpool); electronic wastes from AMD
(property/housing); busted lamps/bulbs from BFMD.
162
Section (PEMS) for Procurement
ground & tree Law) in
maintenance, selecting
equipment support, Service
manpower Provider
assistance, (treater,
garbage collection transporter)
163
6. The EPD will apply for Permit to Transport (PTT) from DENR EMB and seeks approval of the Uniform Hazardous Waste
Manifest Form to effect the collection and transport of the service provider (treater). The treater submits Certificates of
Treatment and Disposal to EPD, within 45 days upon receiving the hazardous wastes as provided by law (RA 6969). The
womb-to-tomb cycle hazardous wastes will only be completed upon issuance of Certificate of Final Disposal
from the service provider.
7. The EPD reflects the completed activity on its Self-Monitoring Report (SMR) being submitted to DENR EMB.
164
1. Sanitary Permit
The CDC HSD issues Sanitary permit pursuant to P.D 856 (The Code on Sanitation of the
Philippines) and its IRRs (Implementing Rules and Regulations) to ensure that
appropriate permits are secured by locators.
C. Massage Clinic
1. License Therapist DOH-RO3
165
2. National Certification-NC II TESDA
D. Hospital/Medical
Devices/Laboratory/Clinic/
Ambulatory/Food
Manufacturing/Warehousing (Food)
E. Food/Hotels/Casinos/Schools/Super
markets & Groceries/Foreign Groceries
and All Front Liners
1. Training/Orientation Sanitation Office
2. License to Operate FDA
F. Swimming Pools
1. Standard Lifeguard Training Phil Red Cross
PERSON
FEES TO PROCESSI
CLIENT STEPS AGENCY ACTIONS RESPONSIBLE
BE PAID NG TIME
1. Upload Request for Receive the request letter at 7 working Sanitation
Inspection at the eRAP the ebar online system days Inspectors
online system
Note: In
case where
new
stakeholder
s are not
yet
operational
, ocular
inspection
shall be
conducted
within
seven (7)
working
days upon
the start of
operation.
2. Submit the Required -Receive application thru Sanitation
Documents for Initial email Inspectors
Assessment and - Check and ensure the
Verification at the completeness of the required
ebar online system. documents and issue Order
166
of payment system
generated
3.Pay the required fees - Accept the payment based -Sanitary HSD Cashier
at the cashier by on the Order of payment Permit PHP
showing the order of - Issue the Official Receipt 500.00
payment.
Penalties
Late
application
PHP
1,000.00
Health
Certificate
PHP 100.00
Basic Food
Safety
Orientation
PHP 100.00
167
2. Sanitary Permit - Renewal
C. Massage Clinic
1. License Therapist DOH-RO3
2. National Certification-NC II TESDA
D. Hospital/Medical
Devices/Laboratory/Clinic/
Ambulatory/Food Manufacturing/Warehousing
(Food)
E. Food/Hotels/Casinos/Schools/Supermarke
ts & Groceries/Foreign Groceries and All
168
Front Liners
1. Training/Orientation Sanitation Office
2. License to Operate FDA
F. Swimming Pools
1. Standard Lifeguard Training Phil Red Cross
PERSON
FEES TO PROCESSIN
CLIENT STEPS AGENCY ACTIONS RESPONSIBL
BE PAID G TIME
E
1. Submit the Required -Receive application thru Sanitation
Documents for Initial Assessment email Inspectors
and Verification at the - Check and ensure the
E-bar online system. completeness of the
required documents and
issue Order of payment
system generated
2.Pay the required fees at the - Accept the payment -Sanitary HSD Cashier
cashier by showing the order of based on the Order of Permit
payment. payment PHP
- Issue the Official 500.00
Receipt
Penalties
Late
renewal
PHP
1,000.00
Non-
Posting of
Sanitary
Permit
PHP
500.00
No/Expire
d Sanitary
Permit
PHP
1,000.00
No Health
Certificate
PHP
300.00
Not
Available
Health
Certificate
upon
169
inspectio
n PHP
200.00
Health
Certificate
PHP
100.00
Basic
Food
Safety
Orientatio
n PHP
100.00
170
Human Resources Division
Internal Services
171
1. Service Name: Request for Certificate of Employment / Service Record
The CDC HRD issues Certificate of Employment / Service Record of CDC Personnel as may
be requested by personnel upon approval of his/her Division Manager and HRD Manager.
172
2.5 Requesting Human Resources
Personnel shall be Management
notified of the Assistant II / Human
availability of None 5 minutes Resources
document. Management Officer
II
Total Processing
Time: 1Hour and
32 minutes
depending of
completion of
documents and
availability of the
signatories.
Note:
Post Requirements
Requesting Personnel shall secure the requested document/s and affix signature on the receiving
copy of the Human Resources Division.
173
Information Technology Department
Internal Services
174
1. Service Name: Request for Different GIS Maps
These are Maps of CFZ and CSEZ that aids employees on their daily functions and decisions
175
2. Service Name: Request for GIS Data (Softcopy)
These are geographic data of CFZ and CSEZ that can be accessed through GIS software or
any other mapping software.
Office or Division: Information Technology Div./Geographic Information System Section
Classification: Simple
Type of Transaction: G2C
Who may avail: CDC Regular Employee
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Fully accomplished GIS Work Request Form, GIS Work Request Form can be secured from the GIS
Memorandum, Letter, Walk-in or e-mail Office or can be sent through e-mail.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submit the request 1.1 GIS Officer III to 1 hour and 30 GIS Officer III
through GIS Work evaluate the request for mins.
Request Form, proper delegation or
Memorandum, Letter, needs the approval of
Walk-in or e-mail AVP for IT.
• If GIS data, GIS
Officer I to
process
• If Tabular data,
GIS Officer III
to Process.
1.2 Prepare the 4 hours GIS Officer III or GIS
requested GIS data or Officer I
tabular data (softcopy
format)
1.3 Validation of the 30 mins. GIS Officer III
data.
2. Claim the data 2. Releasing of data to 10 mins. Any GIS personnel
personally or access the requesting party.
through e-mail Inform AVP for IT.
176
Investment Promotions Division
External Services
177
1. Service Name: Application for New Authority to Operate (ATO)
In compliance with Republic Act No. 11534 (CREATE Act), CDC replaced the issuance of Certificate of
Registration and Tax Exemption (CRTE) and Certificate of Registration (CR) to Authority to Operate
(ATO). The ATO is issued to all Companies/Locators that are classified as Export and Domestic
Enterprises.
178
10. Other documents deemed necessary:
CDC On-Line Registration Form Account Officers from Investment Promotions
BIR 2303 Registration Division I
Investment Promotions Division I, 2nd Floor
Building
Bureau of Internal Revenue (BIR), LGU,
Regulatory Permits Registered Locator
Occupancy/Annual Permit
Certificate of Environmental
Clearance BFPD, 2nd Floor, Bldg. 2127
Sanitary Permit EPD, 2nd Floor, Bldg. 2127
Fire and Safety Permit
Submission of Report of HSD, Bldg. 2093
Employment & Labor PSD, Bldg. 2112
Compliance CSRPD, Bldg. 2112
PERSON
AGENCY FEES TO BE PROCESSING
CLIENT STEPS RESPONSIBL
ACTIONS PAID TIME
E
1. Submit complete 1.1 Receives and None Within 7 Business Dev’t
requirements stamps the working days Analyst,
submitted Concerned
documents Division Chief
indicating time Investment
and date of Promotions
receipt including Division I
the assigning of
AO;
1.2 Review
completeness and
correctness of the
documentary
requirements;
Business
Development
If complete, the Specialist
AO encodes Investment
documents to Promotions
Business Account Division I
Report (BAR)
Database;
If incomplete, the
AO prepares an
acknowledgement
letter with
checklist of
lacking
requirements; Business Dev’t
Specialist,
1.3 In processing Division Chief,
the ATO, the AO AVP-BDD, VP-
will conduct CSW
179
(i.e. coordination BDBEG
with concerned
regulatory
Divisions);
Business
Development
1.5 Signing of Specialist
ATO. Division Chief,
AVP-BDD, VP-
BDBEG,
P/CEO
180
2. Service Name: Application for Renewal of Authority to Operate (ATO)
The Approval of the Renewal of the Authority To Operate (ATO) is issued to Registered Business
Enterprise (RBE) or Domestic Market Enterprise (DME) that requested for the renewal of their ATO. The
issuance of ATO permit is to continue their business operations inside CFZ.
181
Sanitary Permit HSD, Bldg. 2093
Fire and Safety Permit PSD, Bldg. 2112
Submission of Report of CSRPD, Bldg. 2112
Employment & Labor
Compliance
PERSON
AGENCY FEES TO PROCESSING
CLIENT STEPS RESPONSIB
ACTIONS BE PAID TIME
LE
182
1. Submit complete 1.1. Receives and none Within 7 Business
requirements stamps the working days Dev’t
submitted Analyst,
documents Concerned
indicating time Division
and date of Chief
receipt Investment
including the Promotions
assigning of Division I
AO;
If complete, the AO
encodes documents
for the updating the
Business Account
Report (BAR)
Database;
If incomplete, the
AO prepares an
acknowledgement
letter with checklist
of lacking
requirements;
1.3. In processing
the ATO, the
AO will conduct
CSW (i.e. Division
coordination Chief, AVP-
with concerned BDD, VP-
regulatory BDBEG,
Divisions); P/CEO
Investment
Promotions
1.5 Signing of ATO. Division I
2. Get the Order of 2.1 Issue the Order Php 2,000/ Business
Payment from the of Payment year Development
Releasing Officer upon Specialist
receipt of notification for Investment
the availability of the Promotions
signed ATO Division I
183
3. Pay the required fees 3.1 Check and None Business
at the Cashier located photocopy the Development
at Bldg. 2121 by Official Receipt Specialist
showing the issued Investment
Order of Payment and 3.2 Releasing of Promotions
and return to ATO Division I
Investment Promotions
Division I together with
the Official Receipt for
the releasing of ATO
TOTAL Php Within 7
2,000/year working days
184
3.Service Name: Application for New Certificate of Approval for Branch/Facility
A Certificate of Approval is issued to all Registered Companies/ Locators that intend to expand their
business inside CFZ. The issuance of CAF/CAB permits Companies to properly expand their
operations inside CFZ.
185
acknowledgement
letter with checklist of
lacking requirements;
1.4 Signing of
CAF/CAB
2. Get the Order 2.1 Issue the Order of Php 500/issuance Business
of Payment Payment Developme
from the nt Specialist
Releasing Investment
Officer upon Promotions
receipt of Division I
notification for
the
availability of
the signed
CAF/CAB
186
4. Service Name: Application for Canteen Concessionaire
187
PERSON
AGENCY FEES TO BE PROCESS
CLIENT STEPS RESPONS
ACTIONS PAID ING TIME
IBLE
1. Submit complete 1.1 Receives and None Within 4 Business
requirements stamps the working Dev’t
submitted days Analyst,
documents Concerned
indicating time and Division
date of receipt Chief
including the Investment
assigning of AO; Promotions
1.2 Review Division I
completeness and
correctness of the
documentary
requirements;
188
3. Pay the required fees 3.1 Prior to None
at the Cashier located releasing of permit, Business
at Bldg. 2121 by AO will conduct the Developme
showing the issued After Sales Briefing nt
Order of Payment and to the Applicant Specialist
and return to Firm/Locator Investment
Investment Promotions Promotions
Division I together with 3.2 Check and Division I
the Official Receipt for photocopy the
the releasing of Official Receipt
Canteen Business
Concessionaire 3.3 Releasing of Developme
Agreement (CCA) CCA permit nt Analyst
permit Investment
Promotions
Division I
189
5. Service Name: Application for Request for Clearance
190
1. Submit complete 1.1 Receives and none Within 3 Business
requirements stamps the working Dev’t
submitted days Analyst,
documents Concerned
indicating time and Division
date of receipt Chief
including the Investment
assigning of AO; Promotions
Division I
2. Review
completeness and
correctness of the
documentary
requirements;
If complete, the AO
encodes documents
to Business Business
Account Report Developme
(BAR) Database; nt Specialist
If incomplete, the Investment
AO prepares an Promotions
acknowledgement Division I
letter with checklist
of lacking
requirements;
1.3. In processing
the request for
clearance, AO will
conduct CSW
through routing of a
form (Request for
Clearance) to CDC
Concerned
Divisions for
recommendations;
(TD, BFPD, EPD,
TFD, HSD, Business
PSD,IPD) Dev’t
Specialist,
Note: For direct Division
lease, to include Chief, AVP-
building/assets BDD, VP-
inventory of joint BDBEG
inspection team.
If cleared, the AO
will prepare a
clearance letter for
signature of VP-
BDBEG;
191
If not cleared, the
AO will issue to
locator a Notice of
Un-cleared Account
indicating all its
deficiencies noted
by CDC Concerned
Divisions;
1.4 Signing of
Clearance Letter;
3. Upon 3.1 Releasing of the None Business
Notification from Clearance Letter Developme
the Account nt Specialist
Officers, Investment
Company’s Promotions
Authorized Division I
Representative will
proceed to
Investment
Promotions
Division 1 to pick
up the signed
clearance letter
TOTAL None Within3
working
days
192
Purchasing Division
Internal Services
193
1.Service Name: Processing of Purchase Request with an approved budget of P1M and
below.
The CDC PD handles the procurement needs (Goods & services, Civil works) of the
Corporation that are listed in its approved Annual Procurement Plan.
194
2.6 Checks and verifies Admin (Purchasing)
if the APP Officer III
reference # used in None Ten(10) minutes
the PR is correct as
listed in the APP.
2.7 Prepares the
Request for
Quotation (RFQ)
Admin (Purchasing)
Form with attached None Ten(10) minutes
Officer II
docs such as POW,
TOR,
Specifications, etc)
2.8 Reviews and
evaluate the RFQ
prior to
Twenty (20) minutes Admin Officer III & IV
endorsement to the
Division Manager
for approval
2.9 Approves the
posting of the RFQ None Ten(10) minutes Division Manager
2.10 Post at
PHILGEPS website
Admin (Purchasing)
the RFQ for PR None Four (4) days
Assistant III
with a budget of
P50K and above.
2.11 Conduct actual
P10K & below – 2 days
canvassing and
prepares Canvass Admin (Purchasing)
None 10,001 to P50k – 5 days
Report and Officer II
Purchase Order
P50,001 to P1M – 8 days
(PO)
2.12 Reviews Canvass
Report and PO for
Admin (Purchasing)
approval and None 2 hours
Officer III & IV
Signature by the
Division Manager
2.13 Reviews and
approves Canvass
None 1 hour Division Manager
Report and Signs
PO
2.14 Serves the PO to
the Supplier and
Admin (Purchasing)
the Supplier affixed None 3 days
Officer II
his/her signature at
the PO
P10K & below – 10 days
Total Processing Time P10,001 to P50k –13 days
P50,001 to P1M – 16 days
195
Public Safety Division
External Services
196
1. Service Name: FIRE SAFETY INSPECTION CERTIFICATE (OCCUPANCY)
Office or Division: PUBLIC SAFETY DIVISION
Classification: SIMPLE
Type of Transaction:
Who may avail: CLARK FREEPORT ZONE LOCATORS
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Filled-up Application Form PSD-FRU Office or via e-mail
2. Copy of Fire Insurance Policy. If any: Insurance Company
3. As-built Plan (if necessary) Applicant/Contractor
4. Fire Safety Compliance Report (If necessary) (SUSPENDED) Fire Protection Installer / Contractor
5. Fire Safety Compliance and Commissioning Report Fire Protection Installer / Contractor
(If necessary) (SUSPENDED)
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Submit filled-up 1.1 Sending of Application Form Php 5 minutes Firefighter
Application Form with to the Applicant 500.00
complete documentary or 10%
requirements thru e-mail 1.2 Acceptance, check of all
or PSD-FRU Office completeness of requirements fees
charged
by the
Building
Official/
BFPD
whichev
er is
higher
2. Wait for the schedule of 2.1 Inform the applicant 5 minutes Firefighter
the inspection regarding the inspection
2.2 After the completion of 3 hours Firefighters /
building construction, Fire Safety Fire Safety
Inspector (FSI) will conduct Inspector
actual inspection.
3. Wait for the issuance of 3.1 FSI will prepare and issue 5 minutes Firefighters /
order of payment order of payment to the applicant Fire Safety
of Fire Safety Inspection Inspector
Certificate (FSIC) if compliant
197
3.2 FSI will submit After 1 day Firefighters /
Inspection Report and Fire Safety
recommend processing of FSIC Inspector
if compliant. If not, FSI will
recommend for the issuance of
Notice of Disapproval (NOD)
3.3 If not compliant FSI will Firefighters /
require the applicant to comply Fire Safety
with the requirements before the Inspector
processing of FSIC. Re-
inspection will be conducted
3.4 The FSIC / NOD will be 1 day Firefighter
prepared by the Firefighter upon Fire Officer A
the recommendation of FSI. The PSD Manager
FSIC / NOD will be signed by the
Fire Officer A and recommend
approval to PSD Manager.
4. Pay the assessed amount 4.1 Upon presentation of the 5 minutes Firefighter
and submit copy of receipt (proof of payment) the
receipt of payment to Fire FSIC will be release
Fighter
4.2 After the release of FSIC, it 5 minutes Firefighter
will be encoded to the CDC eBar
Code System for record
purposes
Total Processing
time: 2 Days, 3
hours and 25
minutes
198
2. Service Name: FIRE SAFETY INSPECTION CERTIFICATE (RENEWAL/ANNUAL)
Office or Division: PUBLIC SAFETY DIVISION
Classification: SIMPLE
Type of Transaction:
Who may avail: CLARK FREEPORT ZONE LOCATORS
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Filled-up Application Form PSD-FRU Office or via e-mail
2. Copy of Fire Insurance Policy. If any: Insurance Company
3. Fire Safety Maintenance Report (If necessary) Fire Protection Installer /Building Administrator
PROCESSIN PERSON
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
G TIME RESPONSIBLE
1. Submit filled-up 1. Acknowledgement of Php 500.00 or 10% 5 minutes Firefighter
Application Form the request letter and of all fees charged
with complete FRU personnel will by the Building
documentary send the application Official/ BFPD
requirements thru e- form thru e-mail. whichever is higher
mail or PSD-FRU
Office
2. Wait for the 2.1. Inform the applicant 5 minutes Firefighter
schedule of the regarding the
inspection (if schedule of
necessary) inspection if
necessary if not
FSIC will
recommend to
process.
2.2. If necessary the Fire 3 hours Firefighters /
Safety Inspector Fire Safety
(FSI) will conduct Inspector
actual inspection.
3. Wait for the 3.1 FSI/FRU personnel 5 minutes Firefighters /
issuance of order of will issue order of Fire Safety
payment payment to the Inspector
applicant of Fire
Safety Inspection
Certificate (FSIC) if
compliant.
3.2 FSI will submit After 1 day Firefighters /
Inspection Report Fire Safety
and recommend Inspector
processing of FSIC if
compliant. If not, FSI
will recommend for
the issuance of
Notice to Comply
(NTC).
3.3 If not compliant FSI Firefighters /
will require the Fire Safety
applicant to comply Inspector
199
with the
requirements before
the processing of
FSIC. Re-inspection
will conducted.
3.4 The FSIC / NTC will 1 day Firefighter
be prepared by the Fire Officer
Firefighter upon the A
recommendation of PSD
FSI. The FSIC / NTC Manager
will be signed by the
Fire Officer A and
recommend
approval to PSD
Manager.
4. Pay the assessed 4.1 Upon presentation of 5 minutes Firefighter
amount receipt by the applicant to
the PSD-FRU, the FSIC
will be release
4.2 After the release of 5 minutes Firefighter
FSIC, it will be encoded
to the CDC eBar Code
System for record
purposes.
Total
processing
time: 2 days,
3 hrs and
25mins.
200
3. Service Name: VEHICLE CLEARANCE
201
- Renewal – P 300.00 Transport
- Additional – P 300.00
1.4 The TRS Regulation Officer
Officer shall I
encode and print Dump Truck 14 wheelers and above
Tractor Head/Trailer/ Concrete Pump Truck/
the Vehicle Cargo Truck/Self Loader Truck
Clearance.
- New applicant/1st month – P800.00
- Renewal – P 400.00
1.5 The TRS - Additional – P 400.00
Officer shall check
-
and initial on the
Vehicle Clearance.
Total
Processin
g Time, 2
Days
202
Records Management Division
External and Internal Services
203
1. Processing of Incoming Mails / Letters
Incoming official mails and/or letters from the public and Clark Freeport Zone locators
addressed to CDC officials are received at the CDC Records Management Division and
routed to concerned CDC offices using the electronic Records Management System
(eRMS).
Scanned copy of the documents saved as one (1) file in c/o Locator and/or external
PDF format with attachments (if any); client availing the service.
Indicate in the email transmittal the official company email
address email address to receive email acknowledgement /
notice from CDC – RMD.
OR
2. Physical Submission thru RMD Receiving Window: c/o Locator and/or external
One (1) original copy of the document with complete client availing the service.
attachments, as applicable.
Fees to
Processing Person
CLIENT STEPS AGENCY ACTIONS be
Time Responsible
Paid
1. Client submits 1.1 RMD receives the
copy of letter to CDC document either electronically
in either of the or thru RMD Receiving Records
following way: Window. Assistant,
Records
Center
Scanned copy of If the document was sent 10 minutes Section
the documents electronically, RMD checks None
saved as one (1) for the completeness of the
file in PDF format document, download the file
with attachments along with the email header,
(if any), to be then process thru ERMS.
emailed to
[email protected]
204
h;
OR
OR OR
One (1) original
copy withIf the document was sent thru None 10 minutes
Records
attachments, as RMD Receiving Window, Assistant,
applicable, to be RMD Staff processed the Records
submitted to RMD hard copy and check for the Center
Staff at RMD completeness of the Section
Receiving document.
Window. 1.2 Process the PDF file Records
received thru email; OR None 10 minutes Assistant,
process and scan hard Records
copies received thru the Center
Section
RMD Receiving Window
using electronic Records
Management System
(ERMS).
2. Receive ERMS 2.1 Email system-generated Records
Acknowledgment acknowledgement receipt None 5 minutes Assistant,
Receipt thru with ERMS watermark, Records
email which serve document reference Center
Section
as proof of receipt number, date and time of
of the submitted receipt, subject, name of
letter. the RMD document
processor to the Client.
Records
Assistant,
Imaging and
Content
Support Sec.
Total Processing Time None 45 minutes
(ERMS and RMD Receiving
Window)
205
2. Processing of Request for Records
The Records Management Division as official records custodian provides this reference
service to both external (CFZ locators, private, public entities) and internal requestors (CDC
Offices) subject to approval of written request or internal request form (RMD Form No. 3)
1. Request letter addressed to the CDC President and Chief Requesting Part.
Executive with subject “Request for Copy of Records”
indicating the following:
RMD office for the
Document Reference Number;
Request for Copy of
Title/Subject of Document; Records Form.
Purpose of request;
Authorized email address to receive documents;
OR
206
Fees to Processing Person
CLIENT STEPS AGENCY ACTIONS
be Paid Time Responsible
For Locators and External Clients:
For Outside request, availability of records is subject to existing office policy.
1. Submits request letter
addressed to CDC RMD receives the request
P/CEO or concerned letter for the copy of
VP indicating the documents thru RMD Records
document reference Receiving Window. None 5 minutes Assistant,
Records Center
number, if any, and
purpose of the
request.
207
Return document in its file None 5 minutes Records Asst.
folder Records Ofcr III
Records Center
Total Processing Time 2 days
2 hours
208
Records Management Division
Internal Services
209
3. Request of Request for Records
The RMD’s Records Center, which serves as the Corporation’s repository, provides this
reference service to both external (CFZ locators, private, public entities) and internal
requestors (CDC Offices) subject to approval of a written or internal request from (RMD Form
No.3)
210
1.5 Inform the requesting None 5 minutes Records Asst.
office for the release of the Records Ofcr III
document for pick up at Records Center
RMD
1.6 File accomplished RMD None 5 minutes Records Asst.
Form No. 3, or request letter Records Ofcr III
in appropriate file Records Center
folder/box/shelf.
1.7 Return document in its None 5 minutes Records Asst.
file folder Records Ofcr III
Records Center
Total Processing Time 1 hour
30 minutes
211
1. Processing of Incoming Mails / Letters (Under New Normal)
Incoming official mails and/or letters from the public and Clark Freeport Zone locators
addressed to CDC officials are received at the CDC Records Management Division and
routed to concerned CDC offices using the electronic Records Management System
(eRMS).
- Scanned copy of the letter saved as one c/o Locator and/or external client
(1) PDF file to include attachment/(s), if availing the service.
any,
OR
- One (1) original copy of the document with c/o Locator and/or external client
complete attachments, as applicable availing the service.
212
FEES PERSON
PROCESSI
CLIENT STEPS AGENCY ACTIONS TO BE RESPONSIB
NG TIME
PAID LE
1. Client submits 1.1 Receive the document Records
copy of letter either electronically or thru Assistant,
thru: RMD Drop Box. Records
Center
Section
- Scanned - If sent via email, Within 3
Records
copy of the retrieve the letter sent hours Assistant,
letter saved thru None Records
as one (1) [email protected] (Note: Center
PDF file with / Retrieval of Section
the [email protected] letters
attachment m; received via
/(s), if any, - The document email during
to be processor checks for office hours
emailed at completeness, if with from 8:00
records@cla attachment/(s); am until
rk.com.ph / - Process thru ERMS 4:30pm for
recordsclark same day
@gmail.com posting in
ERMS.
OR Letters
received
- One (1) after the
original copy cut-off will
to RMD be
Drop Box at processed
the lobby of the next
Bldg. 2112 working
(ear RMD day.)
Office) with
the filled-up
RMD
Acknowledg Within 1
ement OR hour
Receipt
Form to be - If sent thru the RMD (Note:
secured Drop Box, retrieve the Retrieval of
from the letter with the letters
guard-on- corresponding RMD during office
duty Acknowledgment hours from
Receipt Form and 8:00 am
check for until 4:30pm
completeness; for same
day posting
in ERMS.
Letters
received
213
beyond the
cut-off will
be
processed
the next
working
day)
10 minutes
214
Trade Facilitation Division
External Services
215
1. Client Profile Registration System (CPRS) Accreditation as Importer
and/or Exporter
The CPRS is a module of the Bureau of Customs’ (BOC) electronic to mobile (e2m)
project that facilitates an automated process of registration and renewal of all BOC
stakeholders including CFZ Registered Enterprises.
Clark Development Corporation (CDC) is among the BOC’s accrediting offices pursuant
to Customs Memorandum Order (CMO) No. 26-2019. Registration in the CPRS allows
CFZ Registered Enterprises to process their import and export transactions with CDC and
BOC.
216
Previous BOC Certificate of Registration Bureau of Customs
Liquidation Report of Imported Articles and Applicant (Template provided by CDC Trade
VAT Zero-Rated/Exempt Purchases Facilitation Division)
Accomplished VASP Survey Form CDC Trade Facilitation Division
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Submits documentary 1.1. Prints and None 2 hours Trade Analyst II
requirements through checks the
email at completeness
[email protected] of the
.ph documentary
requirements
1.2. Evaluates the 2 working Sr. Trade
supporting days Specialist
documents and
recommends
approval of
the applicant’s
CPRS
accreditation
1.3. Approves the 4 hours TFD Manager
applicant’s
CPRS
accreditation
1.4. Endorses the 2 hours Trade Analyst II
CPRS Profile
online to BOC
Port of Clark
for account
activation
217
2. Electronic Export Documentation (eED)
The Electronic Export Documentation (eED) is an online declaration made in the manner
prescribed by CDC and appropriate regulatory agencies by which CFZ Registered
Enterprises indicate the particulars required by CDC in exporting goods from CFZ to other
countries.
218
1. Accomplishes the None None N/A Value Added
eEDS Registration Service
Form and submits Provider
to the preferred (VASP)
CDC Accredited
VASP
2. Submits initial List 2.1. Evaluates and None 1 Working Sr. Trade
of Exportable/s recommends Day Specialist
through email at approval of
TFDAssist@clark. the List of
com.ph and Exportable/s
simultaneously with
uploads the
classification
exportable/s in the
as either
eED System.
Regulated or
Non-
Regulated
2.2. Reviews and None 1 Working TFD Manager
approves the Day
List of
Exportable/s
2.3. If approved, 1 Working Sr. Trade
sets Day Specialist
classification
of the
uploaded
exportable/s in
the eED
System as
either
Regulated or
Non-
Regulated; or
219
3. Processes 3.1. Processes Note: VASP N/A Treasury
advance payment funding of fees shall be Division
at the CDC applicant’s auto- debited
Treasury Division VASP Account by the
(replenishes system for
account fund as every
needed). approved
eED
transaction.
TOTAL: None 3 Working
Days
For Regular Transaction
1. Submits 1.1 Prints and No CDC 2 hours* Trade
documentary checks the Processing Specialist
requirements completeness Fee
through email at of the
TFDAssist@clar documentary
k. com.ph requirements VASP
1. Evaluates the Lodgment 2 working Trade
2. request, Fee of days* Specialist/
conducts spot Php45.00 Trade Analyst
inventory if per approved
necessary
permit
1. Reviews and 2 hours* Trade
3 recommends Specialist/
approval of Sr. Trade
the additional Specialist
list of
exportable/s,
if any
1. Approves 2 hours* TFD Manager
4 additional list
of
exportable/s,
if any
220
2. Lodges an eED 2. Reviews and 2 hours* Trade
application through 1 approves the Specialist/
CDC Accredited eED online. Sr. Trade
VASPs Specialist/
Supervising
Trade
Specialist/
TFD Manager
3. Prints the Note: Process for None N/A Trade
approved eED and the Inspection of Analyst/
presents the Inbound/Outbound Trade
goods at the Cargoes at the Specialist
Customs CCA shall apply. and BOC
Clearance Area Representative
(CCA) for the Joint s
Mandatory Inspection
of CDC and BOC.
4. Submits to CDC 4.1. Receives and None N/A Trade Analyst/
TFD the proof of tags the Bill of Trade
loading within (7) Lading/ Airway Specialist
days from the Bill/ Boat Note
release of goods in the eED
from CFZ. System
TOTAL: Php45.00 *Regulated
:
3 Working
Days
Non-
regulated:
Auto-
approve
221
3. Electronic Transit Admission Permit (eTAP)
The Electronic Transit Admission Permit (eTAP) is issued by CDC TFD to qualified CFZ
Registered Enterprises to facilitate their duty and/or tax exempt importation of goods
which are directly attributable to and exclusively used in the registered project or activity
of the CFZ Registered Enterprise.
222
PROCE
AGENCY PERSON
CLIENT STEPS FEES TO BE PAID SSING
ACTIONS RESPONSIBLE
TIME
For VASP Registration and Uploading of Initial List of Importables (One-Time)
1. Accomplishes the None None N/A Value-Added
eTAPS Registration Service
Form and submits to Provider
the preferred (VASP)
CDC Accredited
VASP
2. Submits initial List of 2.1. Evaluat None 1 Sr. Trade
Importable/s through es and Workin Specialist
email at recomm g Day
[email protected] ends
.ph approva
and simultaneously l of the
uploads the
List of
exportable/s in the
Importa
eTAP System.
ble/s
with
classific
ation as
either
Regulat
ed or
Non-
Regulat
ed
2.2. Review 1 TFD Manager
s and Workin
approve g Day
s the
List of
Importa
ble/s
2.3. If 1 Sr. Trade
approve Workin Specialist
d, sets g Day
classific
ation of
the
uploade
d
importa
ble/s in
223
the
eTAP
System
as
either
Regulat
ed or
Non-
Regulat
ed; or
2.4. Rejects
the
uploade
d
importa
ble/s in
the
eTAP
System,
if not
approve
d.
3. Processes advance 3.1. Processe Note: CDC and N/A Treasury Division
payment at the CDC s funding VASP fees shall be
Treasury Division of auto- debited by the
(replenishes account applicant system for every
fund as needed). ’s VASP approved eTAP
Account transaction.
TOTAL: None 3
Workin
g Days
For Regular Transaction
1. Submits 1.1. Prints and CDC 2 Trade
documentary checks Processing hours* Specialist
requirements the Fees:
through email at completen 1. No
TFDAssist@clark. ess of the Commercial
com.ph document Value =
ary ₱50.00
requireme
nts 2. With
224
1.2. Evaluate Commercial 2 Trade
s the Value: workin Specialist/
request, 2.1. Up to g Trade Analyst
conducts $1,000 = days*
spot ₱100.00
inventory,
if 2.2. $1,001 up
necessary to
1.3. Reviews $10,000 2 Trade
and = ₱150.00 hours* Specialist/ Sr.
recomm Trade Specialist
ends 2.3. $10,001 up
approval to $
of the 50,000
addition = ₱300.00
al list of
importabl 2.4. $50,001 up
e/s, if any to
$100,000
1.4. Approve 2 TFD Manager
= ₱350.00
s hours*
addition
2.5. $100,001
al list of
up to
importa
$500,000
ble/s, if
= ₱500.00
any
2. Lodges an eTAP 2.1. Review 2 Trade
2.6. $ 500,000
application through s and hours* Specialist/
above
CDC accredited approve Sr. Trade
= ₱700.00
VASPs s the Specialist/
eTAP Supervising
3. Volume
online Trade
Control Fee
for Trading/ Specialist/
Warehousin TFD Manager
g
Companies
= 3% of the
import/bring-
in value of
the goods**
VASP
Lodgment
Fee of
Php55.00 per
approved
permit
3. Prints the Note: Process N/A Trade Analyst/
approved eTAP for the Trade Specialist
225
and presents the Inspection of and BOC
goods at the Inbound/Outbo Representative
Customs und s
Clearance Area Cargoes at the
(CCA) for the CCA shall
Joint Mandatory apply.
Inspection of CDC
and BOC.
TOTAL: CDC *Regul
Processing ated:
Fee + Php55.00 3
Workin
g Days
Non-
regulat
ed:
Auto-
approv
ed
**Note: For eTAP transactions subject to Volume Control Fees, payments shall be made
with the CDC Treasury Division upon TFD’s issuance of Order of Payment.
226
4. Admission of Tax Exempt Vehicle (TEV)
The admission of Tax Exempt Vehicle (TEV) into Clark Freeport Zone (CFZ) by qualified
CFZ Registered Enterprises is governed by the “Subic-Clark Joint Policy Guidelines on the
Admission Privilege for Duty-Free and Tax Exempt Motor Vehicles” dated 08 November
2010.
227
1. Submits 1.1. Receives and US$100.00 1 hour Trade Specialist
Letter of Intent checks per TEV
and other completeness of
documentary the documentary
requirements requirements
at the
TFD Office
Receiving
Counter
1.2. Reviews and US$100.00 6 working Sr. Trade
evaluates the per TEV days Specialist
request.
1.3. If applicant
meets all the
requirements,
prepares
endorsement to
CDC President
and CEO for
approval.
228
accredited Php55.00 Trade
VASPs per Specialist/ TFD
approved Manager
permit
4. Prints the Note: Process for the None N/A Trade Analyst/
approved Inspection of Trade Specialist
eTAP and Inbound/Outbound and BOC
presents the Cargoes at the CCA Representatives
TEV at the shall apply.
Customs
Clearance
Area (CCA) for
the Joint
Mandatory
Inspection of
CDC and BOC
TOTAL: US$100.00 7 Working
per TEV + Days
Php55.00
229
5. Admission of Tax Exempt Aircraft (TEA)
The admission of Tax Exempt Aircraft (TEA) into Clark Freeport Zone (CFZ) by CFZ
Registered Enterprises is governed by CDC Memorandum Circular No. ERD 11-35 or the
“Policy Guidelines on the Admission of Duty-Free and Tax-Exempt Aircraft (TEA)”, dated
12 September 2011.
230
FEES TO PROCESSI PERSON
CLIENT STEPS AGENCY ACTIONS BE PAID NG TIME RESPONSIBL
E
1. Submits Letter 1.1. Receives and US$500.00 1 hour Trade
of Intent and checks per TEA Specialist
other completeness of
documentary the documentary
requirements at requirements
the 1.2. Reviews and 6 working Sr. Trade
TFD Office
evaluates the days Specialist
Receiving
request.
Counter
1.3. If applicant meets
all the
requirements,
prepares
endorsement to
CDC President and
CEO for approval.
231
approved TFD Manager
permit
4. Prints the 4.1. Conducts None N/A Trade
approved eTAP inspection and Analyst/
and presents the tagging of eTAP. Trade
TEA at the Specialist;
designated area and BOC
for the Joint Representativ
Mandatory
es
Inspection of
CDC and BOC.
TOTAL: US$500.00 7
Php55.00 Worki
ng
Days
232
The Electronic Permit to Bring-In (ePBI) is issued by CDC TFD to qualified CFZ
Registered Enterprises to facilitate the ingress of duty and/or tax exempt or VAT zero-
rated goods which are directly attributable to and exclusively used in the registered
project or activity of the CFZ Registered Enterprise into the Clark Freeport Zone.
233
2. Processes 2.1. Processes Note: CDC N/A Treasury
advance funding of and VASP Division
payment at the applicant’s fees shall be
CDC Treasury VASP auto- debited
Division Account by the system
(replenishes for every
account fund as approved ePBI
needed). transaction.
For Regular Transaction
1. Lodges ePBI 1.1. Evaluates CDC 4 hours* Trade
application the ePBI Processing Specialist/
and attaches application Fees: Sr. Trade
complete and the 1. For Specialist/
documentary attached Trading Supervising
requirements supporting (Commerci Trade
through CDC documents al/ Specialist/
Accredited
Warehousi TFD Manager
VASPs
1.2. Conducts ng) 2 working Trade Analyst
spot = days*
inventory, Php200.00
if
necessary 2. For
1.3. Reviews company 4 hours* Trade
and use (Non- Specialist/
approves commercia Sr. Trade
the ePBI l) Specialist/
online = Supervising
Php50.00
Trade
3. Volume Specialist/
Control TFD Manager
Fee for
Trading/
Warehousi
ng
Companies
= 3% of
the
import/brin
g-in value
of the
goods**
VASP
Lodgment Fee
of Php45.00
per approved
234
permit
235
7. Electronic Permit to Bring-Out (ePBO)
The Electronic Permit to Bring-Out (ePBO) is issued by CDC TFD to qualified CFZ Registered
Enterprises to facilitate the egress of duty and/or tax exempt or VAT zero-rated goods for
purposes local sale, constructive export, return to source, and temporary transfer to Customs
Bonded Warehouse (CBW) or Non-Customs Bonded Warehouse (NCBW).
236
2. For Constructive Export
2.1. Sales Invoice or Purchase Order - Applicant / CFZ Registered Enterprise or
Applicant’s Customer / Buyer
2.2. Valid Certificate of Registration of - Applicant / CFZ Registered Enterprise
the Consignee
2.3. Valid VAT Zero-Rating Certificate (if - Concerned Investment Promotion Agencies
applicable) (e.g. BOI, PEZA, SBMA, AFAB etc.,)
2.4. Valid Letter of Authority (For PEZA
- Applicant’s PEZA Registered Customer /
Ecozone Logistics Service
Buyer
Enterprise)
3. For Scrap Articles
3.1. Valid Environmental Clearance - CDC Environmental Permits Division
3.2. Previous Inspected Admission - Applicant / CFZ Registered Enterprise
Permit or PBI
3.3. CDC Weigh-in/out Slip - CDC Weighbridge Station
3.4. Proof of Payment of Duties/Taxes - Bureau of Customs
237
2. Processes 2.1. Processes Note: CDC and N/A Treasury
advance payment funding of VASP fees shall Division
at the CDC applicant’s be auto- debited
Treasury Division VASP Account by the system
(Replenishes for every
account fund as approved ePBO
needed). transaction.
For Regular Transaction
1. Lodges ePBO 1.1. Evaluates the CDC 4 hours* Trade
application and ePBO Processing Specialist/
attaches application Fees: Sr. Trade
complete and the 1. No Specialist/
documentary attached Commercial Supervising
requirements supporting Value = Trade
through CDC documents ₱50.00 Specialist/
Accredited TFD
VASPs 2. Local Sale: Manager
2.1. $10,000 &
1.2. Conducts 2 working Trade
below =
spot ₱500.00 days* Analyst
inventory, if 2.2. Above
necessary $10,000
1.3. Reviews = 4 hours* Trade
and ₱1,000.00 Specialist/
approve Sr. Trade
the ePBO 3. Constructive Specialist/
online Export Supervising
3.1. $10,000 &
Trade
below = Specialist/
₱200.00
TFD
3.2. Above
Manager
$10,000
= ₱300.00
4. Return to
Source =
₱50.00
5. Scrap/Waste
= ₱200.00
6. Temporary
Transfer to
CBW/Non-
CBW
= ₱50.00
7. Volume
238
Control Fee
for Trading/
Warehousing
Companies =
3% of the
import/bring-
in value of
the goods**
VASP
Lodgment Fee
of Php45.00 per
approved permit
2. Prints the Note: Process for None N/A Trade
approved the Inspection of Analyst/
ePBO and Inbound/Outbound Trade
presents the Cargoes at the Specialist
goods at the CCA shall apply. and BOC
Customs Representati
Clearance
ves
Area (CCA)
for the Joint
Mandatory
Inspection of
CDC and
BOC.
TOTAL: CDC *Regulated:
Processing 3 Working
Fee + Php45.00 Days
Non-
Regulated:
Auto-approve
**Note: For ePBO transactions subject to Volume Control Fees, payments shall be made with
the CDC Treasury Division upon TFD’s issuance of Order of Payment.
239
8. Electronic Entry Gate Pass (eEnGP)
The Electronic Entry Gate Pass (eEnGP) is issued by CDC TFD to CFZ Registered
Enterprises and Stakeholders to facilitate the ingress of Taxes/VAT paid goods into the
Clark Freeport Zone.
240
1. Applicant creates 1.1. Reviews and None N/A Trade
an online account approves user- Specialist
at https://cdc- account
tfd.com.ph/ENEXG
P/ index.jsp
241
9. Electronic Exit Gate Pass (eExGP)
The Electronic Exit Gate Pass (eExGP) is issued by CDC TFD to CFZ Registered
Enterprises and Stakeholders to facilitate the egress of Taxes/VAT paid goods from the
Clark Freeport Zone.
242
Use Entry Gate Pass;
2. Sales Invoice or Delivery Receipt - Applicant or Applicant’s Supplier
(1 Original Scanned Copy)
FEES TO PROCESSIN PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID G TIME RESPONSIBLE
Electronic Gate Pass System Registration (One-Time)
1. Applicant 1.1. Reviews and None N/A Trade Specialist
creates an online approves user-
account at account
https://cdc-
tfd.com.ph/ENE
XGP/ index.jsp
For Regular Online Transaction:
1. Accomplishes 1.1. Evaluates the None 2 working Trade
the eExGP form application and days Specialist/
online and the supporting Sr. Trade
attaches documents. Specialist/
supporting Supervising
documents 1.2. If all Trade
requirements are Specialist/
met, approves TFD Manager
the eExGP
online.
2. Prints the 1.3. Inspects the None N/A CDC Public
approved eExGP goods vis-à-vis Safety Division
in three (3) the approved
copies and eExGP
provides one (1) presented and
copy of the affixes signature
eExGP to the
on the
Security
Personnel on- Certificate of
duty at the CFZ Inspection.
Gates upon
actual egress and
presents the
goods for
inspection.
243
244
10. Multi-Use Gatepass (M-Use)
The Electronic Multi-Use Gate Pass (M-Use) is issued by CDC TFD to CFZ Registered
Enterprises and other Stakeholders such as Contractors, Suppliers, Service Providers,
Concessionaires, Event Participants, Residents and Port Users to facilitate the frequent
deliveries of Taxes/VAT paid goods to Clark Freeport Zone
245
and attach approves the
supporting applicant / client-
documents CFZ Locator’s
online account.
For Regular Transaction:
1. Applicant (Non- Note: System prompts Php50.00 N/A N/A
Locator) client-locator to verify (per M-
Accomplishes the the application. Use
M-Use form online sticker)
and attaches
supporting
documents
2. Client (Locator) 2.1. Verifies and 1 hour Trade Analyst
verifies the checks the
application of its accuracy and
supplier/ completeness of
contractor/service supporting
provider/ documents.
concessionaire by 2.2. Evaluates and 1 hour 30 Sr. Trade
clicking the “certify” tags the permit minutes Specialist/
button in the Multi- status as either Supervising
Use Gatepass Approve, Reject Trade
System or Pending. Specialist/
TFD Manager
2.3. Once approved, 30 minutes Trade Analyst
issues the Order
of Payment
online.
3. Processes 3.1. Prints and issues 1 hour Trade Analyst
payment at the the Multi-Use
CDC Treasury Gatepass (with
Division and system generated
presents copy of Barcode and QR
the Official Receipt Code) and
to CDC-TFD for
stickers/s to the
the release of the
applicant.
Multi-Use
Gatepass and
sticker/s.
4. Affixes the issued 4.1. Inspects the N/A CDC Public
stickers to vehicle/s goods vis-à-vis Safety Division
registered and the approved
presents the M-Use permit presented
Gate Pass to the
Security Personnel
on duty at the CFZ
246
Gates upon actual
ingress/egress for
the inspection of
goods.
TOTAL: Php50.00/ 4 hours
M-Use
sticker
247
11. Electronic Transfer Notification (e-TN)
248
documentary supporting
requirements documents
through the CDC the eTN
eTN System application and
the supporting
documents
1.2. Conducts spot 2 working Trade Analyst/
inventory, if days Trade Specialist
necessary
1.3. Reviews and 4 hours Trade Specialist/
approves the Sr. Trade
eTN online Specialist/
Note: Supervising
For Multiple-Use Trade Specialist/
eTN: CFZ Locator TFD Manager
applicant may
create a Sub-
Transfer
Notification (Sub-
TN) prior to delivery
to a particular CFZ
Locator consignee.
(Sub-TN is no
longer subject to
the evaluation and
approval of CDC-
TFD).
2. Proceeds to None None N/A CFZ Registered
deliver the Enterprise –
articles to the Applicant
CFZ Locator
consignee.
3. Tags the None None N/A CFZ Registered
application as Enterprise –
received in the Consignee/
system within Buyer
three (3) Working
Days from
receipt of articles
4. Confirms the None None N/A CFZ Registered
receipt of the Enterprise –
CFZ Registered Applicant
Enterprise –
Consignee/Buyer
TOTAL: None 3 Working
Days
249
250
12. Inspection of Inbound and Outbound Cargoes at the Customs
Clearance Area (CCA)
Administrative Order No. 296 ordered the establishment of Customs Clearance Areas
(CCA)
in Special Economic and/or Freeport Zones. Thus, Clark Development Corporation (CDC)
and the Bureau of Customs (BOC) designated respective personnel at the CCA on a 24/7
basis for the purpose of joint mandatory examination/inspection of all inbound and outbound
goods to Clark Freeport Zone pursuant to Clark Customs Memorandum Order No. 6-97.
251
2. Provides copy of 2.1. Tags the None 2 hours Trade Analyst/
the inspected Trade
inspected/signed permit in Specialist
permit to CDC- the system
TFD Receiving as
Counter “Delivered”
or
“Released”
3. Delivers the Cargo None None N/A N/A
to destination
4. For Exported 4.1. Receives and None N/A Trade Analyst/
Goods Only: tags the Bill of Trade Specialist
Submits to CDC Lading/ Airway
TFD the proof of Bill/ Boat Note
loading within (7) in the system
days from the
release of goods
from CFZ.
TOTAL: Php30.00 per 1 Working
Container Day
Seal
(Applicable for
Export Goods
Only)
252
13. Evaluation of List of Goods for VAT Zero-Rating Certificate
Trade Facilitation Division evaluates the list of goods to be purchased locally as VAT zero-
rated by qualified CFZ Registered Enterprises which are directly attributable to and
exclusively used in their registered project or activity, and endorses the same to CDC
Investment Promotions Divisions I for the issuance of a VAT Zero-Rating Certificate.
253
requirements requirements
through email at b. Evaluates the list of 2 Working Sr. Trade
TFDAssist@ goods for VAT Days Specialist/
clark.com.ph zero-rating Supervising
copy furnished pursuant to the Trade Specialist
Investment requirements of the
Promotions Division CREATE Act and
(IPD1) at its IRR and relevant
[email protected] BIR Issuances.
c. Approves/signs the 4 hours TFD Manager
endorsement of the
application with
documentary
requirements to
IPD1
d. Routes the 2 hours Trade Analyst
endorsement to
IPD1 for
preparation and
issuance of VAT
Zero-Rating
Certificate upon
approval of the
Office of the
President and CEO
TOTAL: None 3 Working
Days
254
FEEDBACK AND COMPLAINTS MECHANISM
How to send feedback Answer the suggestion/feedback form
and drop it at the suggestion boxes
available at the main/front doors of
every building with frontline service
departments
255
599-2043
Contact Information of Presidential Anti-Red Tape Authority (ARTA):
Complaints Center (PCC), Contact [email protected] 8-478-5093
Center ng Bayan (CCB) and
Complaints Action Center of the Presidential Complaint Center (PCC):
Authority [email protected] 8888
256
LIST OF OFFICES
Office Address Contact
Information
1 Assets Mgmt. Division (AMD) Bldg 2121. E. Quirino 045-599-6095
Avenue, Clark Freeport
Zone, Pampanga, 2123
2 Building and Facilities Bldg. 2127, CP Garcia cor 045-499-2203
Maintenance Division (BFMD) E. Quirino Sts., Clark
Freeport Zone,
Pampanga, 2123
3 Building and Facilities Permits Bldg. 2127, CP Garcia cor
Division (BFPD) E. Quirino Sts., Clark 045-499-1136/499-
Freeport Zone, 1139
Pampanga, 2123
4 Corporate Social Responsibility Bldg. 2112, CP Garcia 045-499-2265
and Placement Division (CSRPD) St., Clark Freeport Zone,
Pampanga, 2123
5 Construction Management Bldg. 2127, CP Garcia cor 045-499-5118
Division (CMD) E. Quirino Sts., Clark
Freeport Zone,
Pampanga, 2123
6 Corporate Planning Division Bldg. 2127, CP Garcia cor 045-599-3855/499-
(CPD) E. Quirino Sts., Clark 5577
Freeport Zone,
Pampanga, 2123
7 Environmental Permits Division Bldg. 2127, CP Garcia cor 045-499-1137
(EPD) E. Quirino Sts., Clark 045-499-1138
Freeport Zone,
Pampanga, 2123
8 Health and Sanitation Division Bldg. 2093, Cardinal 045-599-3854
(HSD) Santos cor. S. Osmeña 045-599-6417
Sts., Clark Freeport Zone,
2123
9 Human Resources Division Bldg. 2112, CP Garcia 045-599-7525
(HRD) St., Clark Freeport Zone,
Pampanga, 2123
10 Investment Promotions Division I Bldg. 2125, E. Quirino
(IPD 1) cor. CP Garcia Sts., Clark 045-599-2642
Freeport Zone,
Pampanga
11 Investment Promotions Division II Bldg. 2125, E. Quirino
(IPD II) cor. CP Garcia Sts., Clark 045-499-0894/499-
Freeport Zone, 0182/499-0183
Pampanga
257
12 Public Safety Division (PSD) Bldg. 2112, CP Garcia
St., Clark Freeport Zone, 045-599-3211/599-
Pampanga, 2123 6725
13 Records Management Division Bldg. 2112, CP Garcia
(RMD) St., Clark Freeport Zone, 045-499-1141
Pampanga, 2123
14 Trade Facilitation Division (TFD) Bldg. 2127, CP Garcia cor
E. Quirino Sts., Clark 045-599-3539/499-
Freeport Zone, 1699
Pampanga, 2123
258