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    Telephony Contract Summary and Information

    Uploaded by

    Zelu
    This document summarizes an Ultra + Broadband and Home Phone contract between Miss Gabrielle Worth and Utility Warehouse. It offers fixed voice telephony and unlimited internet access with download speeds between 45.7-56.5 Mbps and upload speeds between 1.8-2.3 Mbps. The price is £31 per month for 18 months, then £37.99 thereafter. The contract has a minimum 18 month term and continues on a rolling 30 day basis after. Cancellation fees apply if ended within the minimum term. It includes features to assist customers with disabilities. Complete terms and conditions are provided in other documents.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Telephony Contract Summary and Information

    Uploaded by

    Zelu
    43 views2 pages
    This document summarizes an Ultra + Broadband and Home Phone contract between Miss Gabrielle Worth and Utility Warehouse. It offers fixed voice telephony and unlimited internet access with download speeds between 45.7-56.5 Mbps and upload speeds between 1.8-2.3 Mbps. The price is £31 per month for 18 months, then £37.99 thereafter. The contract has a minimum 18 month term and continues on a rolling 30 day basis after. Cancellation fees apply if ended within the minimum term. It includes features to assist customers with disabilities. Complete terms and conditions are provided in other documents.

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    © © All Rights Reserved

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    This document summarizes an Ultra + Broadband and Home Phone contract between Miss Gabrielle Worth and Utility Warehouse. It offers fixed voice telephony and unlimited internet access with download speeds between 45.7-56.5 Mbps and upload speeds between 1.8-2.3 Mbps. The price is £31 per month for 18 months, then £37.99 thereafter. The contract has a minimum 18 month term and continues on a rolling 30 day basis after. Cancellation fees apply if ended within the minimum term. It includes features to assist customers with disabilities. Complete terms and conditions are provided in other documents.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    43 views2 pages

    Telephony Contract Summary and Information

    Uploaded by

    Zelu
    This document summarizes an Ultra + Broadband and Home Phone contract between Miss Gabrielle Worth and Utility Warehouse. It offers fixed voice telephony and unlimited internet access with download speeds between 45.7-56.5 Mbps and upload speeds between 1.8-2.3 Mbps. The price is £31 per month for 18 months, then £37.99 thereafter. The contract has a minimum 18 month term and continues on a rolling 30 day basis after. Cancellation fees apply if ended within the minimum term. It includes features to assist customers with disabilities. Complete terms and conditions are provided in other documents.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Miss Gabrielle Worth 508 Edgware Road

    16/03/2023 The Hyde, London


    Reference: oiYEg8-Vg NW9 5AB
    0333 777 0777
    Home Phone uw.co.uk/contact-us
    Ultra + Broadband

    Contract Summary
    This contract summary covers the main elements of this service offer. It helps to make a
    comparison between service offers. Complete information about the service is provided in other
    documents.

    Services and equipment


    Ultra + Broadband and Home Phone
    Fixed voice telephony and internet access with unlimited downloads. Free calls to other UW Home
    Phone numbers. UW Wi-Fi Hub

    Speed of internet service and remedies


    Minimum download speed: 45.7 Mbps
    Normally available download speed: 50.8 Mbps - 56.5 Mbps
    Maximum download speed: 56.5 Mbps
    Minimum upload speed: 1.8 Mbps
    Normally available upload speed: 2 Mbps - 2.3 Mbps
    Maximum upload speed: 2.3 Mbps

    If your download speed falls below the minimum guaranteed download speed on a daily basis for at
    least three successive days and we don't put it right within 30 days of you reporting the problem to
    us, you may cancel the service without penalty.

    Price
    Ultra + Broadband and Home Phone
    Ultra +, £31 a month for 18 months, then £37.99 thereafter (subject to change), which includes
    your line rental at £19 a month. Fixed line installation charge, £1 a month for 18 months. Delivery
    charge for UW Wi-Fi Hub £5.99. Usage charges apply, see our Tariffs and Charges guide for more
    information. Standard monthly prices apply after 18 months as specified in our Tariff Guide.
    Standard monthly prices may change during this period.

    Duration, renewal and termination


    Ultra + Broadband and Home Phone
    18 months minimum contract term. Your contract continues on a rolling 30 day basis after the
    minimum term expires. If you end your contract within the minimum term you will pay the
    broadband monthly charge for the remaining period of the contract capped at £150 and £3 a
    month for the line installation until the end of contract. You need to give 30 days notice to end the
    contract. A £10 disconnection fee applies for all service cancellations.

    Features for end-users with disabilities

    Registered in England. Company number: 04594421. Utility Warehouse Limited is authorised and regulated by the Financial
    Conduct Authority.
    Communications and bills in an accessible format. Text relay service with a 30% discount on calls
    using the service. Free directory enquiries. Third party bill management. Priority fault repair.
    SignVideo service. Emergency SMS. See our Extra Help information for more details.

    Other relevant information


    This contract summary and its Terms and Conditions are only valid for a limited time period. If we
    change our tariffs and/or T&Cs in between the date stated on this Contract Summary and the date
    you accept it, we reserve the right to withdraw it and offer you an updated Contract Summary
    based on our new tariffs and/or T&Cs.

    Contract Information
    Important information about your services is available in the Residential products and services
    Terms and Conditions and the Residential tariff and charges guide. It is important that you read
    these documents carefully and download them to keep for future reference.

    Registered in England. Company number: 04594421. Utility Warehouse Limited is authorised and regulated by the Financial
    Conduct Authority.

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