Hearthstone Clydesdale II 8492 Manual

Clydesdale
(Model 8492)
Hybrid
Wood Burning
Fireplace Insert
OWNER'S MANUAL
Installation And
Operating Instructions
PFS Report F20-631
We recommend that our products be installed

and serviced by professionals who are
certified in the U.S. by NFI (National Fireplace
Institute), or by W.E.T.T. (Wood Energy
Technology Transfer) in Canada.
www.nficertified.org
www.wettinc.ca
SAVE THIS OWNER’S MANUAL

FOR FUTURE REFERENCE
PLEASE READ THIS ENTIRE OWNER’S MANUAL BEFORE YOU INSTALL AND USE YOUR
NEW CLYDESDALE WOOD INSERT.
If this room heater is not properly installed, a house fire may result.
To reduce the risk of fire, follow the installation instructions.
Failure to follow these instructions can result in property damage, bodily injury, or even death.
Conforms to UL Std. 1482-11
Conforms to ULC Std. S628-93
CONTACT LOCAL AUTHORITIES WITH JURISDICTION (BUILDING DEPARTMENT or FIRE

OFFICIALS), ABOUT PERMITS REQUIRED, RESTRICTIONS AND INSTALLATION
INSPECTION IN YOUR AREA.
Clydesdale Model 8492

6400-41427
R: 3/29/2022
Notes on Stove Operation and Efficiency
Rating:
You have purchased a Hearthstone Clydesdale 8492 tested to EPA Method 28, 28A and 5H, 40 CFR Part 60 where applicable.
This wood heater is certified to comply with the U.S. Environmental Protection Agency 2015 particulate emissions standard and is
approved for sale after May 15, 2020. It is certified at 1.16 gr/hr. emission rate and under specific test conditions has been shown
to deliver heat at rates ranging from 14,829 to 32,588 Btu (output).
This wood heater has a manufacturer-set minimum allowable low burn rate that must not be altered. It is against federal
regulations to alter this setting or otherwise operate this wood heater in a manner inconsistent with operating instructions in this
manual.
Please refer to the Warranty section of this manual for registration instructions. In case of warranty claims, please contact the point
of original sale or the nearest authorized Hearthstone dealer. Our dealer network processes all warranty claims. Authorized
Hearthstone dealers can be located at www.hearthstonestoves.com.
This heater is designed to burn natural wood only. Higher efficiencies and lower emissions generally result when burning air-dried
seasoned hardwoods, as compared to softwoods or to green or freshly cut hardwoods. DO NOT BURN: Garbage,lawn clippings,
material containing rubber (including tires), materials containing plastic, waste petroleum products paints or paint thinners, asphalt
products, materials containing asbestos, construction or demolition debris, railroad ties, pressure
treated wood, manure or animal remains, salt water driftwood or other previously saltwater saturated materials, unseasoned wood,
paper products, cardboard, plywood or particleboard. Burning these materials may result in a release toxic fumes or render the
heater ineffective and cause smoke. This prohibition against burning these materials does not prohibit the use of fire starters made
from paper, cardboard, sawdust, wax and similar substances for the purpose of starting a fire in the Clydesdale wood insert.
Following the maintenance guidelines set forth in this manual will help ensure the efficient use of your wood heater and minimize
visible emissions. Having your stove inspected by a trained professional on a regular basis will greatly increase the potential for
recognizing potential impacts to efficiency.
Proper draft is important to the efficient operation of your heater. Refer to the Normal Operation section of this manual for
information regarding adequate draft. Both excessive and sub-minimum draft can affect the efficiency of your wood heater.
Excessive draft can lead to over-consumption of fuel, lower overall heating capacity of the insert and potential over firing. Low draft
can result in inefficient burns, low heat output, expulsion of smoke into the living area when opened and an increased potential for
build-up of flammable materials in the flue.
Efficiency:
Efficiency was measured and weighted using EPA Method 28R and CSA B415-10 methodology. A weighted average was used to
calculate the overall efficiency across all of the 4 burn rate categories using the higher heating value (HHV). The weighted average
efficiency is 79% (HHV).
To maximize the efficient use of your woodstove insert, make sure it is sized properly for the space you plan to heat. An oversized insert
will often be forced to burn at a lower and dirtier burn rate. Consult with your dealer for sizing and correctly placing the insert in your
home. Maximizing the efficiency of your wood insert will heat your house quickly, burn cleaner and use less wood.
Refer to the Choosing Firewood section of this manual for appropriate fuel selection. Seasoned firewood is typically at or below 20%
moisture content. This can be measured with any number of hand-held moisture meters available through your local hearth shop.
Follow instructions included in the meter you purchase to measure fuel wood moisture content. Burn only dry, seasoned wood as using
wet wood will greatly reduce your efficiency.
CO Emissions:
The Clydesdale 8492 has the following CO emission (g/hr.) rates by burn level: Category 1 –0.56 Category 2 –1.26 Category 3 –
.79 and Category 4 – 1.79. In general, the higher burn rate that can be safely maintained without
over-firing the stove the cleaner the stove will operate. Wet wood or unapproved fuel described above can greatly affect the
emissions of a wood burning stove.
Smoke/Fire/CO Detectors:
It is highly recommended that smoke and CO detectors be installed throughout the heated space when a wood burning heater is
installed. Be certain to install these devices not only in the area where the wood appliance is located, but also in bedrooms,
hallways leading to other areas of the house and all common areas of the heated space. Check the batteries inthese devices and
assure operation by performing whatever test operations are recommended by the manufacturer.
pg. 2 Hearthstone Quality Home Heating Products Clydesdale Model 8492

TABLE OF CONTENTS
INTRODUCTION ..................................................................................................................... 4
CODES .......................................................................................................................................................................................................
SAFETY INFORMATION ............................................................................................................................................................................
PERIODIC CHECKLIST .............................................................................................................................................................................
EMERGENCY PROCEDURES ...................................................................................................................................................................
SPECIFICATIONS .................................................................................................................. 7
INSTALLATION ...................................................................................................................... 8
UNPACKING ...............................................................................................................................................................................................
PACK LIST .................................................................................................................................................................................................
INSTALLING YOUR STOVE.......................................................................................................................................................................
HEARTH REQUIREMENTS & FLOOR PROTECTION .............................................................................................................................
COMBUSTIBLE SURFACE REQUIRED CLEARANCES...........................................................................................................................
CHIMNEY CONNECTOR SYSTEMS AND CLEARANCES .......................................................................................................................
OUTSIDE AIR SUPPLY .............................................................................................................................................................................
VENTING COMPONENTS & CONFIGURATION REQUIREMENTS .........................................................................................................
OPERATION ......................................................................................................................... 23
CONTROLS AND FEATURES....................................................................................................................................................................
CHOOSING FIREWOOD ............................................................................................................................................................................
BUILDING A FIRE ......................................................................................................................................................................................
NORMAL OPERATION ..............................................................................................................................................................................
MAINTENANCE .................................................................................................................... 29
CATALYTIC COMBUSTOR INSPECTION AND REPLACEMENT PROCEDURES ...................................................................................
INSPECTING THE CATALYSTS AND REMOVING/REPLACING THE BAFFLE .........................................................................................
REMOVING OR REPLACING THE CATALYSTS .......................................................................................................................................
REPLACING THE REFRACTORY STONE AND SECONDARY RISER ASSEMBLY ..................................................................................
GLASS REPLACEMENT PROCEDURES..................................................................................................................................................
CREOSOTE FORMATION & REMOVAL ...................................................................................................................................................
GASKETS ...................................................................................................................................................................................................
GLASS ........................................................................................................................................................................................................
TROUBLESHOOTING .......................................................................................................... 33
COMMON ISSUES .....................................................................................................................................................................................
TROUBLESHOOTING GUIDE ....................................................................................................................................................................
CATALYST TROUBLESHOOTING GUIDE ................................................................................................................................................
REPLACEMENT PARTS & OPTIONAL ACCESSORIES ..........................................................................................................................
SAFETY LABEL ................................................................................................................... 37
LIMITED WARRANTY .......................................................................................................... 38

INTRODUCTION
Congratulations! You have just invested in a most unique • SAFETY NOTICE:
wood burning Fireplace Insert – the Clydesdale Model
8492 is a clean burning EPA certified, TruHybrid™ wood AN IMPROPERLY INSTALLED STOVE CAN
burning Fireplace Insert. You can be proud to join the RESULT IN A HOUSE FIRE. FOR YOUR SAFETY,
Hearthstone family with our Premier Cast Iron Wood CAREFULLY FOLLOW THE INSTALLATION
DIRECTIONS. CONTACT LOCAL BUILDING OR
Burning Fireplace Insert. FIRE OFFICIALS ABOUT RESTRICTIONS AND
The generous firebox depth and width allows for loading INSTALLATION INSPECTION IN YOUR AREA.
of wood up to 22 inches long!
Your purchase ensures years of clean, comfortable heat The safety of your will depend on many factors, some
with minimal maintenance. The Clydesdale blends of which include: distance to combustible objects,
modern, TruHybrid™ technology with the unique beauty correct venting, and adequate chimney maintenance.
and heating qualities of soapstone (used as the firebox Should you have any questions, do not hesitate to
lining) and cast iron. Soapstone is well known for its contact your dealer for additional information.
even heat production and long heat-retaining ability. We
This Clydesdale Model 8492 wood insert is warranted
trust that you will appreciate the quality of our
through your dealer by:
handcrafted product.
Hearthstone Quality Home Heating Products, Inc®
Please read this manual in its entirety. Its purpose is to
317 Stafford Ave.
familiarize you with your wood insert's safe installation,
Morrisville, Vermont 05661, USA
proper break-in, operation and maintenance. It contains
www.Hearthstonestoves.com
information that is useful to you now, and in the years to
come. Keep it handy and refer to it as needed.
Use these instructions as well as national, state, and

local building codes to install your wood insert.
Ensure to maintain the designated chimney liner and
wood insert clearances to walls, ceilings, hearth, and
other combustible surfaces. This will help reduce the risk
of fire. Failure to follow these instructions can result in
property damage, bodily injury, and even death.

• Never use a wood grate or other device to
CODES elevate the fire.
When you install your Clydesdale woodstove • Never allow logs in the firebox to hit the glass
insert, it is imperative that you adhere to all Federal when the door is closed.
and local codes. Obtain these codes from either of
the following sources: • Never slam the door or use the door to force
wood in to the stove.
American National Standards Institute, Inc. (ANSI)
1430 Broadway • Never over-fire your fireplace insert. (See page
New York, NY 10018 28)
www.ansi.org
• Never put articles of clothing or candles on a hot
National Fire Protection Association, Inc. (NFPA) stove.
Battery March Park
Quincy, MA 02269 • Never connect the stove to a flue used by
www.nfpa.org another appliance.
If you are installing your Clydesdale in a mobile or • Never connect to or use in conjunction with any
manufactured home, follow the guidelines air distribution ductwork unless specifically
described in the Manufactured Home Construction approved for such installations
and Safety Standard, Title 24 CFR, Part 3280
(United States). Other safety guidelines:
• Keep all combustible items such as furniture,

SAFETY INFORMATION drapes, clothing, and other items, at least 36"
(0.92 m) from the stove (See page 9)
Read and understand this Owner's Manual
thoroughly before installing and using this • Install a C O / smoke detector, preferably in an
Fireplace Insert. areaaway from your wood stove.
Make sure to install your Fireplace Insert:
• Keep a fire extinguisher handy. We recommend
• According to the manufacturer's the type rated "A B C."
recommendations
• Dispose of ashes properly. (See page 28)
• In accordance with all applicable codes
• Keep children and pets away from the stove when
• With the proper sized chimney liner it is burning; they could be seriously injured by
When using your insert, follow these safety touching a hot stove.
precautions: • Clean your chimney system as needed.
• Never modify this fireplace insert in any way. • Make-up combustion air may be required if:
1. This solid-fuel-fired appliance does not
• Never burn kiln dried, painted or treated wood in
this fireplace insert. draw steadily, smoke rollout occurs, fuel
burns poorly, or back-drafts occur whether
• DO NOT BURN GARBAGE. Never burn garbage or not there is combustion present.
or trash, colored or glossy paper, solvents, 2. Existing fuel-fired equipment in the house,
plywood, artificial logs, cardboard, or driftwood, in such as other fireplaces or other heating
this fireplace insert. appliances, smell, do not operate properly,
suffer smoke roll-out when opened, or
• Never burn coal in this stove. back-draft whether or not there is
• DO NOT BURN FLAMMABLE FLUIDS. combustion present.
3. Opening a window slightly on a calm
• DO NOT USE CHEMICALS OR FLUIDS TO (windless) day alleviates any of the above
START THE FIRE. Never use gasoline, symptoms.
kerosene, charcoal lighter fluid, or other 4. The house is equipped with a well-sealed
flammable fluids to start or invigorate the fire. vapor barrier and tight-fitting windows
These fuels will cause dangerous burning and/or has any powered devices that
conditions in the stove. Keep all such materials exhaust house air.
away from the fireplace insert.

5. There is excessive condensation on EMERGENCY PROCEDURES
windows in the winter.
6. A ventilation system is installed in the If you have a stovepipe or chimney fire, follow these
house. instructions:
If these or other indications suggest that infiltration air 1. If the fire is too threatening, leave the area and
is inadequate, additional combustion air should be call the fire department immediately! If not,
provided from the outdoors. perform the next three steps.
2. Close the primary air control.
3. Close the stovepipe damper (if present).
4. Close the bypass damper
5. Keep the stove front door closed!
• WARNING: DO NOT ATTEMPT TO PUT OUT A

PERIODIC CHECKLIST STOVEPIPE OR CHIMNEY FIRE BY THROWING
WATER ONTO THE STOVE, STOVEPIPE, OR
Perform each of these tasks at the specified CHIMNEY. THE EXTREMELY HIGH
intervals. TEMPERATURE OF SUCH FIRES CAN CAUSE
INSTANTANEOUS STEAM AND SERIOUS BODILY
At the End of Every Week: HARM.
• Empty ashes from the firebox, sooner if the
firebox is full. Once the chimney fire expires, leave the primary air
At the Beginning of Every Other Month: control and bypass handle closed and let the fire in
the stove die out completely. Inspect the stove,
• Depending upon your use of the stove, visually
inspect the chimney connector and chimney for stovepipe, and chimney thoroughly for any sign of
creosote. (See page 3) damage before firing the stove again. You must
correct any damage before using your stove again.
• Check door seals using the "dollar bill test." -
When the stove is cool, shut the door on a dollar
bill. If the bill pulls out without any resistance, Contact your local municipal or provincial fire
then your stove’s door is not sealing properly. authority for information on how to handle a chimney
To tighten the seal, adjust the door latch fire. Have a clearly understood plan to handle a
mechanism or change the door gasket. chimney fire.
• Inspect the face of the catalytic combustor for fly
ash and soot. Use an ash rated vacuum with a Establish a routine for the fuel, wood burner and
soft-bristled brush attachment to vacuum fly ash firing technique. Check daily for creosote build-up
if present. It is recommended to visually inspect until experience shows how often you need to clean
the catalytic combustor at least 3 times during to be safe. Be aware that the hotter the fire the less
the heating season, or every 2 months. creosote is deposited, and weekly cleaning may be
necessary in mild weather even though monthly
At the End of Every Season: cleaning may be enough in the coldest months.
• Have chimney/ liner and connection to the
insert inspected and cleaned by a professional
• Thoroughly clean out the firebox of the

Fireplace Insert.
• Inspect all door gasket material and replace if
worn, frayed, cracked or extremely hard.
• Replace any badly cracked refractory
soapstone in the firebox.
• Clean dust away from the ash lip assembly
and grills.
• Remove the Ash Lip Cover and inspect
the blower assembly - clean if necessary.

SPECIFICATIONS
Maximum Heat Output: 60,000 BTU per hour of Depth: 24.81” (63 cm)
cordwood (based on independent laboratory test
results). Front Door Size: 22" wide x 11.5" high
(55.88 x 29.21 cm)
Size of Heated Area: Up to 2,000 square feet.
Chimney Liner Size: 6" (152 mm) diameter
Firebox Capacity: 2.4 cubic feet or 48 pounds of
wood (The amount and weight of wood contained per Metal Chimney: 6" (152 mm) inside diameter
cubic foot of firebox volume can vary from 15 to 36 lbs.
per cubic foot depending on type of wood, moisture Masonry Chimney: 6” (15.2cm) inside diameter
content, packing density and other factors. As a (Round flue)
constant for comparison and test purposes, we are
assuming 20 lbs. of seasoned hardwood per cubic foot 8” x 8” (20 x 20cm) (square
of firebox volume). flue)
Maximum Log Length: 22” (55.88 cm) Flue Exit: Top exit only
Actual Weight: 550 pounds

Height: 23.12" (58.72 cm)
Castings Finish: Painted Matte or Porcelain
Width: 31.38” (80.31 cm) Enamel
Figure 1 – Clydesdale Dimensions

INSTALLATION
UNPACKING Pre-Installation Prep

Hearthstone packages your Clydesdale Fireplace When installing this unit in a fireplace, you must
Insert with the greatest care so that it ships safely. attach the provided metal label (3300-148) to the
Under certain circumstances, however, damage can fireplace prior to installing the insert (see illustration
still occur during transit and handling. When you on page 9).
receive your Fireplace Insert, unpack it carefully, WITH ALL CHIMNEYS, A POSITIVE CONNECTION
inspecting it, and all parts for damage. Also, ensure MUST BE MADE BETWEEN THE FIREPLACE
that all parts are included. If any parts are damaged INSERT’S FLUE COLLAR AND THE CHIMNEY (see
or missing, please contact your dealer immediately. page 9)
Ensure that the Fireplace Insert will have enough

PACK LIST clearance to combustible materials in the vicinity.
These combustibles can include walls, floor, ceiling,
1- Clydesdale 8492 Fireplace Insert fireplace mantle, and chimney decor. You must
1- Façade and Ash Lip w/ blower (in place on carefully consider the clearances to all of these
insert) combustibles before actually connecting your
1- Façade Top Grill (in place on insert) Fireplace Insert.
2- Catalysts (ships in firebox)
1- Surround Kit Box (ships on top of insert) Read this chapter to obtain a sound understanding of
In Firebox: how to properly install your Fireplace Insert. Contact
the following agency for more information:
2- Boxes, Refractory Stone Kit (A & B)
1- Bag, Wood Handle Kit (2 handles and
2 screws). National Fire Protection Agency
1- Envelope, Owner’s Manual Packet Batterymarch Park
1- Pouch, Touch-up Paint (Enamel only) Quincy, MA 02269
1-800-344-3555
1-617-770-3000
www.nfpa.org

Venting Components & Configuration
Installing a Venting System The fireplace insert must be installed with a
continuous chimney liner with a minimum diameter of
• DO NOT CONNECT THIS UNIT TO ANY AIR 6” extending from the fireplace insert to the top of the
DISTRIBUTION DUCT OR SYSTEM chimney. The chimney liner must conform to the
Secure all joints, including attaching the flue class 3 requirements of chimney liner standards
liner to the Fireplace Insert's flue collar, with ULC-S635 or ULC-S640.
three sheet metal screws. Install #10 x 1/2" (3 mm • Do not use aluminum or galvanized steel pipe as
x 13 mm) sheet metal screws into the holes pre- a connector or chimney liner. These materials
drilled in the flue collar. Eliminating the screws can are not suitable for solid fuel burning
cause joints to separate from the vibrations that applications.
result from a creosote chimney fire.
Remember, the NFPA has recommended minimum Connecting to a Prefabricated
clearances for chimney connectors to combustibles Metal Chimney
such as walls and ceilings. Once the Fireplace Insert
is installed at safe distances from these combustible Before installing the stove in a factory-built fireplace,
surfaces, it is important to maintain these connector the fireplace must have the following characteristics:
clearances for the remainder of the installation. 1) Listed per UL 127 or ULC S610.
2) Include a full height listed chimney liner meeting
Connecting Your Wood Fireplace ULC-S635 or ULC-S640 standards.
Insert 3) The means to prevent room air passage to the
chimney cavity of the fireplace.
You can connect your Clydesdale to a prefabricated 4) Does not disturb the airflow in or within the
metal chimney or a masonry chimney. See Figure A fireplace when installed (louvers, or cooling air
for an example to aid in connections. inlet or outlet ports must not be blocked).
• With all chimneys, a positive connection must be 5) Not be altered in any way, except for the
made between the fireplace insert’s flue collar following:
and the chimney. a) External trim pieces which do not affect the
operation of the fireplace can be removed,
In an existing Masonry Chimney: providing they are stored on or within the
1. Connect the insert to a listed 6” stainless steel fireplace for re-assembly if the insert is
flexible connector that connects to a listed 6” removed.
stainless steel liner extending the full length of the b) The chimney damper can be removed to
chimney. install the chimney liner.
6) Must not have blocked circulating chambers (if
2. In all cases, a sealed block off plate, or a plug of available).
other noncombustible material such as unfaced 7) The means for removing the insert to clean the
fiberglass insulation, must be installed at the damper chimney flue.
area of the existing fireplace to seal the chimney 8) Have a permanent metal warning label (provided
from the room air. with the Clydesdale—see following illustration)
attached to the fireplace by riveting it to the
outside wall, stating that the fireplace must be
restored to its original condition for safe use
without the insert.

WARNING: DO NOT CONNECT THE FIREPLACE Use the following checklist to ensure that your
INSERT TO A CHIMNEY FLUE SERVING ANOTHER masonry chimney meets these minimum
APPLIANCE. requirements:
Ensure the size of the chimney’s flue is appropriate Chimney wall construction:
for the Clydesdale. The Clydesdale requires a 6" • A brick, modular block, rubble or stone wall at
(152 mm) inside diameter flue for new installations. A least 4" (102 mm) thick.
6” diameter flue provides adequate draft and
performance. You can use an 8" (203 mm) diameter Flue liner:
existing flue with a reducer. An oversized flue • Minimum ceramic flue liner thickness of 5/8" (16
contributes to creosote accumulation. (In this case, mm). Installed with refractory mortar and with at
bigger is NOT better.) least 1" (25 mm) air space.
• An equivalent listed chimney flue liner system
There are two ways to install a prefabricated metal
meeting class 3 requirements of chimney liner
chimney:
standards ULC-S635 or ULC-S640.
• An interior installation where the chimney passes Interior chimney requirements:
inside the residence through the ceiling and roof.
• At least 2" (51 mm) clearance to combustible
• An exterior installation where the chimney passes structure
through the wall behind the Fireplace Insert then up • Fire stops installed at the spaces where the
the outside of the residence. chimney passes through floors and/or ceiling.
• Insulation must be 2" (51 mm) from the chimney.
Whenever possible, choose an interior chimney. An
interior chimney heats quickly and retains its heat; Exterior chimney requirements:
thus promotes a better draft and discourages the • At least 1" (25 mm) clearance to combustible
formation of creosote. An exterior chimney does not structure.
benefit from the surrounding warmth of the building, • Chimney height requirements: (See page 11)
so it typically operates at lower flue temperatures than • At least 3 feet (0.9 m) higher than the highest part
an interior chimney. An exterior chimney’s draft is not of the roof opening through which it passes.
as strong and may experience increased creosote • At least 2 feet (0.6 m) higher than any part of the
accumulation. roof within 10 feet (3 m) measured horizontally
• REMOVE THE DAMPER OR LOCK IT OPEN. from the top of the chimney. This Fireplace Insert
requires a minimum chimney height of 13 feet (4
Connection to a Masonry Chimney m). The maximum recommended chimney
Hire a professional to examine the masonry chimney height is 30 feet (9m).
for cracks, loose mortar, and other signs of
• IMPORTANT: You must seal the damper area
deterioration and blockage before connection. If the around the chimney liner to prevent room air
chimney needs repairs, complete them before from entering the chimney cavity of the
installing and using your Fireplace Insert. Do not
fireplace.
install your Fireplace Insert until the chimney is safe
for use. • WARNING: DO NOT REMOVE BRICKS OR
MORTAR FROM THE EXISTING FIREPLACE!
The masonry chimney must be lined from the insert
to the flue cap with a listed 6” stainless steel flexible (Exception) Removal of masonry or steel (including
connector that connects to a listed 6” stainless steel the damper plate) from the smoke shelf and adjacent
liner extending the full length of the chimney. damper frame if necessary to accommodate a
chimney liner, provided their removal will not weaken
the structure of the fireplace and chimney, and will not
reduce protection for clearance to combustible
materials to less then required by the National
Building Code.

Figure A – CONNECTING TO A MASONRY CHIMNEY

Hearth Requirements & Floor
Protection
Combustible flooring must be protected with a covering of
noncombustible material (slate, marble tiles, other
noncombustible material can be used for this purpose). The floor
protection must extend beyond the body of the Fireplace Insert
at the minimum as follows. Insulation below the non-combustible
material must be R1.5 insulation below hearth protection OR
bottom of insert installed minimum 7” above hearth protection
with R0 insulation (13.25” if measured from bottom of fuel opening).
Masonry Fireplace must be built to NFPA211

standards.
*Measured from fuel door opening.
R1.5 insulation below hearth protection OR bottom of
insert installed minimum 7” above hearth protection
with R0 insulation.
Figure 2 – Minimum Fireplace Dimensions
Clearances to Combustibles
All measurements from sheet metal shroud unless otherwise
noted
Measured from bottom Mantle Shield 94-79700 is available to

of fuel loading opening install to achieve shielded mantle
clearances.

Clearances to NFPA 211 Protected
Surfaces
You can reduce the clearances to combustible
surfaces by using any National Fire Protection Agency
(NFPA) approved wall protection system. Refer to
NFPA 211 for specific and complete details:
National Fire Protection Agency

Battery March Park
Quincy, MA 02269
1-800-344-3555
1-617-770-3000
www.nfpa.org
Clearances to shielded mantle Clearances to unprotected mantle
Mantle Shield 94-79700 is available to install to

achieve shielded mantle clearances.

Familiarizing yourself with the stove:

Unpacking and Installing the Insert Step Three: Measure fireplace for flue arrangement.
Step One: Remove the contents of the firebox. This Determine the position of the insert in relationship to
will include the owner’s manual packet, two boxes where the chimney liner enters the fireplace. The flue
of soapstone refractory bricks, a bag of two collar can be installed at 30 degrees as well as vertical.
catalyst, and a pouch containing enameltouch-up See figure 1.
(if applicable).
Step Two: Remove the Clydesdale from the pallet Step Four: Remove Flue Collar from Insert.
(see Figure 6).
The flue collar bolts can be accessed through the
Locate the four mounting clips attached to the
fuel loading door opening. To get at the bolts a few
leveling bolts (two in the front and two in the
steps must first be taken:
back) which secure the insert to the shipping
pallet. Remove the lag bolts and clips with a 1/2" 1. Remove the baffle halves by lifting the right side of
wrench. The front two clips are under the the baffle support off of the stone retainer. Slide the
Facade (see figure 6). Removing the facade baffle support to the right and detach it from the left
and ash lip will ease clip removal and handling side (see figure 7).
the insert. When working on or around
enamel parts handle them with care.
1. Remove Ash Lip by backing out the setscrews

just below both front corners of the ash lip.
Then with the door opened wide, lift the front
edge of the ash lip slightly (avoid making
contact with door) and move it to the left (If
the door hinges are on the left move ash
lip to the right.) and out from under the door.
Remove the grill (see figure 5). Remove the
bypass knob from the push-pull rod.
2. Close the door to within 1 inch, turn the

door handle to the 12 o-clock position. Grip Figure 7 – Baffle Support and Baffle Half (left side)
the facade (see figure.5) by the sides,close 2. Slide baffle halves, one at a time to the front of the
to the height of the ash lip, and pull the stove and remove. Note: The baffles can be broken by
bottom of the façade out about 2 inches to mishandling. Take care not to bump or crush them.
clear the door and handle, lift slightly and 3. Remove the access plate (see figure 8) using a
slide facade off of bypass rod. 7/16" socket wrench.
Figure 6 – Pallet Mounting Clip Detail (Left

Front Shown - Façade and Ash lip
Removed) Figure 8– Access Plate and Catalyst Detail
Half (left side shown)

4. Remove flue collar from insert. Once collar is Step Five: Install the flue collar to the liner (using three
removed, hand tighten bolts to keep the long screws) adjust position of flue collar and seal remaining
section of locks pointing to center. This position chimney opening. The flue collar should be hanging in
will aid in handling collar from inside stove and the fireplace close to the height it will be when
keep them from flopping around. A good view of
reattached to the insert (see figure 10). The flue collar
bolts can be had by looking through the bypass
door opening. should also be positioned so the lock bolts are parallel to
the back wall of the fireplace. This way, the flue collar will
need a minimal amount of adjustment when the insert is
pushed into its final position.
Figure 9 - View Through Bypass Door

Opening
Figure 10 - Flue Collar Ready
NOTE: Before final installation, check the floor

of the fireplace for uneven bricks or stones at
the points the insert levelers will sit. Using a
level, determine how much the front and rear
leveling bolts need to be adjusted. It's best to
have the insert installed level, or tilted slightly
back so the door will not swing open on its
own. The rear bolts can only be adjusted
before the unit is installed.
If the hearth is very uneven, consider laying
down a piece of sheet metal to aid in sliding
and positioning the insert into place.

Step Nine: Reinstall the baffle (see figure 7 & 11) by
Step Six: Attach the surround mounting bracket (see kit
reversing step 4 subpart 1.
94-5991110 instructions).
Note: If the insert will be placed far enough into the

fireplace so that the bracket will interfere with the re-
installation of the facade and grill, now is a good time to
reinstall them. First, check the position of the catalyst
probe (see figure 12) and adjust if needed. Also, if the
door and/or power cord are to be reversed (see page 20)
Optional Installation steps for detail) do these before re-
installing facade.
To mount the facade, pull the bypass rod out (with knob
removed), and reverse theprocedure in step 2 subsection
2.
As the facade is being mounted be sure to let the clips on
the top rear corners fall into the cast pockets (see figure
12) so it will sit in the correct position. The crossbar on
the facade will not fit into the groove under the door if the
top of the facade is not down in the pockets correctly. If
the facade and grill are enameled, the grill will have
screws in the bottom corners to keep it slightly above the
facade to prevent chipping. There should be no need to
adjust these screws.
Step Seven: Move the insert into position. Check level and
measure to be sure the insert is centered and parallel to the
fireplace. Look through the bypass door opening to confirm
collar is where expected.
Step Eight: Use the flue collar locks (see figure 9) to pull
the collar into position, then swing each so the short arm
becomes captured between the cast stops on either side of
the opening.This will prevent the collar from pulling away
as the bolts are tightened.
NOTE: Take care that while tightening the lock bolts that Step Ten: Reinstall the ash lip by reversing step 2 subpart
they are parallel to the stove and that the rib on the bottom 1 (see figure 6). The rear of the ash lip will fit against the
of the collar is seated in the gasket groove on the top of the gasket under the door. This is a seal to prevent ashes from
insert. falling into the blower area. Be careful with enamel parts.
Ash lip may be tight fitting and require some downward
force to get the front to drop in.

Step Eleven – Install refractory stone.
Floor stones are in (ABC) BOX B

Side and back stones (EFD) are in BOX A
Lay out the stones on a piece of cardboard to sort
the different sizes (a tape measure is handy for
this) into stacks so they can be selected when
needed. Use figure 13 to identify and locate the
stones correctly.
Note: To get the side stone under the stone retainer
(see figure 7) install them far to the front of the firebox
and slide them to the back.
Install the refractory stone in the following order:

1. Stone D (2 stones), Center rear wall stones (1-0000-103).
2. Stone E (2 stones), Side wall stones (1-0400-904).
3. Stone F (2 stones), Side wall stones (1-0400-905).
4. Stone A (2 stones), Front floor outer stones (1-0000-101).
5. Stone A (2 stones), Rear floor outer stones (1-0000-
101) do not push them to the back wall yet.
6. Stone D (2 stones), Outer rear wall stones (1-0000- Figure 14: Door and Bypass Knobs
103) one at a time. Hold each of these up and push
each Center floor Stone A under rear stone (see figure
13).
7. Stone C (1 stone), Front square floor stone (1-0400-902).
8. Stone A (1 stone), Front sideways floor stone (1-0000-
101).
9. Stone B (1 stone), Rear floor center stone (1-0000-001).
Figure 13 – Refractory Stone Layout

Installing the Catalyst
The two catalysts are shipped in a bag located in the Installing the surround
firebox for shipment. Remove the catalysts from the bag
and install them through the access hole after the chimney Remove the surround components from the large cardboard box
liner has been installed. that accompanied the Clydesdale Insert. Included are the
surround panels, assembly hardware, and surround mounting
The catalyst sit in pockets to either side of the access bracket. Refer to the instructions included with the surround for
opening. They do not require gasket. complete assembly and installation.
Read this Owner’s Manual for all other installation and

operational requirements.
Optional Installation Steps

There are two options that can improve the convenience of
installation and operation that are worth considering. They
both involve the removal of the facade and should be done
before final installation.
Continued on next page.
Reinstall the access hole cover after the catalyst are

installed.

Reversing the Door
The door can be reversed to open from the
right (hinges on left). The default is door
opens from the left. To get the door to level
and center may require several
adjustments. Having the door level and
centered is important for a good seal to the
insert. If in doubt about this process have a
professional installer do the reversal.
Although the door can be reversed while the

facade is installed it's easier to do with the
facade removed.
Step 1: Open door fully and note the

position of the hinges where they attach to
the insert. With a pencil draw a circle
around the head of the screws (see figure
15) where they attach the fixed hinges.
These circles will give a starting point
when the hinges are moved to the other
side of the insert.
Figure 15: Mark Hinges
Step 2: Using a 5/32 (4mm) hex wrench,

remove top and bottom screws (see figure
16) from left side holes where hinges will
be mounted. Remove latch catch. Save
screws to plug holes when hinges and
catch are moved.
Note: If the facade is installed, follow step2

subpart 1and 2 of "Unpacking And Figure 16: Transfer Latch and Screws
Installing The Insert" to remove it.

Step 3: Remove the screws securing the top hinge Step 7: Reinstall the latch catch where the door stop was
to the face of the insert. Lift the door off the bottom removed from. Use the screws removed in Step 2 to plug the
hinge. The lower pin will stay with the door when tapped holes where the hinges were removed from (Figure 16).
removed. Lift the top hinge and pin from the door.
Step 8: Test the function of the door. Adjust the hinges, door
Step 4: Remove the bottom hinge from the face of stop, and door latch as necessary to achieve proper sealing of the
the insert. Reinstall the hinges to the opposing side door gasket.
of the stove in the tapped holes from step 2. (Figure
18)
Step 5: Rotate the door, end over end, align the

hinges, install one hinge pin into the bottom hinge
(Figure 19). Install the second hinge pin to the top
hinge.
Step 6: Remove the door stop from the original

installation side, reinstall the door stop where the
latch catch was removed in step 2. The door stop will
need to be adjusted to keep the door from contacting
the surround.
Figure 18: Lower Hinge
Figure 20: Door Stop Adjustment

Figure 19: Hinge Pin

Removing the Ash Lip Cover & Setscrew
Rear Notch
Façade
In some instances, it may become necessary to
remove the Façade or Ash Lip Cover. To remove the Setscrew
Façade, you must first remove the Ash Lip Cover. To
service the blower, you must also remove the Ash Lip
Cover.
1. To remove the Ash Lip Cover, loosen the two hex socket
head set screws securing the ash lip cover as shown in Photo 23 – Top Grill Adjustment Point Detail
photo 21.
3. The Top Grill on brown enamel finish Clydesdales
Ash Lip uses three adjustment points to keep the grill from
resting on the façade’s enamel surface. The draft port
Cover
plug, and two setscrews (see photo 23) are adjusted
at the factory, but may need further adjustment after
installation or maintenance.
4. Remove the bypass handle knob.
Set Screw (2)
Photo 21 – Ash Lip Cover Detail
2. To remove the Façade, first remove the top grill (see

photo 22). On brown enamel Clydesdales, carefully lift
the grill straight up to avoid scratching or chipping the
façade’s finish.
Mounting
Bracket
5. Lift the Façade up slightly and tilt it towards you so the
mounting clips clear the lip on the stove body (see
photo 24). Carefully move the Façade away from the
insert and set aside.
Top Grill
Façade Clip (2)
Photo 22 – Top Grill
Leave exposed
Photo 24 – Façade Clip Detail (rear view)

6. When ready, reinstall the Façade, Bypass Knob Top
Grill, and AshLip Cover.
Note: The façade is correctly mounted when the clips
are positioned as shown in photo 24.

Blower Power Cord Routing
The Clydesdale 8492 ships from the factory with the 4. Use a Phillips head screwdriver to remove the
blower system’s power cord routed on the left side of the screws securing the wire loops on the left and
insert as you face it. If your installation requires the cord transfer everything to the right side ensuring you
on the right side, you must remove the façade and place the loops in the equivalent locations
disassemble the ash lip assembly to access the wire (arrows). A wire loop must be placed on the
clips to change the position of the power cord. screw closest to the corner to ensure the cord
1. Loosen Set Screws and remove Ash Lip Cover. does not rub on the blower housing. Do not
Remove the Façade as described on page 22. disconnect any wiring on the power cord– there
is more than sufficient length to route the cord to
the right over the top of the blower speed
Ash Lip control.
Cover
Set Screw (2)

5. Re-attach the ash lip assembly to the front of
the insert. Ensure the cord is not touching the
blower housing and is routed through the space
2. Remove the screw and step bushing securing above the mounting flange. Ensure the cord is
the air control to the bracket. Remove the heat shield not pinched in any way. Re-attach the screw
over the top of the rheostat located under the air and step bushing securing the air control to the
control. bracket. Ensure the air control moves freely. Re-
3. Remove the 4 screws securing the Ash Lip Assembly

to the body of the insert. Disconnect the wires
leading to the temperature snap disk.
install the façade and then the ash lip cover.

6400-41427
R: 3/29/2022
Operation
• WARNING: HOT WHILE IN OPERATION. KEEP
CHILDREN, CLOTHING AND FURNITURE AWAY.
CONTACT MAY CAUSE SKIN BURNS.
Please read this entire chapter before lighting your first
fire. It explains the controls and features of your wood
Fireplace Insert, how to choose firewood, burn rates, and
how to break-in your Fireplace Insert and use it on a daily Primary Air Control
basis.
Controls & Features

Blower Speed Control
• WARNING: ONLY OPERATE WITH DOOR FULLY
CLOSED. IF DOORS ARE LEFT PARTLY OPEN, GAS
AND FLAME MAY BE DRAWN OUT OF THE OPENING,
CREATING RISKS FROM BOTH FIRE AND SMOKE
• DO NOT FORCE THE DOOR OPEN PAST THE DOOR Figure 26 – Primary Air, & Blower Speed Controls
STOP OR YOU COULD DAMAGE THE ENAMEL FINISH
AND DOOR FRAME (ENAMELED STOVES ONLY). CATALYTIC COMBUSTOR OPERATION
• DO NOT BURN ANYTHING BUT CLEAN, DRY The Clydesdale uses a catalytic combustor to ensure
FIREWOOD highly clean and efficient burns. The catalytic combustor
is made from a stainless-steel corrugation that is coated
FRONT DOOR & LATCH: The front door allows you to
with a catalytic material. The catalytic combustor
load wood into your Fireplace Insert; a fixed handle allows
becomes active around 500 ⁰F (260⁰C), helping to burn
you to operate the front door and allows you to latch the up smoke and any remaining particles that were not fully
front door closed. The front door is reversible (hinges burned in the firebox. During the startup of a cold stove,
moved to the left) to open from the right side. To open the a medium to high firing rate must be maintained for about
door, lift the handle to the 10 o’clock (or 2 o’clock for RH
20 minutes. This ensures that the stove, catalysts, and
opening door) position, and pull out on the door. To latch
fuel are all stabilized and at proper operating
the door, push the door closed tightly then lower the
temperatures. Even though it is possible to have gas
handle to the 8 o’clock (4 o’clock for RH opening door) temperatures reach 500 °F (260⁰C) within 2 to 3 minutes
position. Pull lightly on the door handle to ensure it is after a fire is started, if the fire is allowed to die down
properly latched. Do not force the door past the door immediately, it may go out or the combustor may stop
stop; you could damage the door frame and finish. working. Once the stove and catalytic combustor heat up,
PRIMARY AIR CONTROL: The control handle is located heat generated from burning smoke keeps the catalysts
on the front center of the ash lip under the ash lip cover warm and active as long as fuel remains in the stove. You
(see Figure 26). The primary air control allows you to stove will burn the cleanest and most efficiently when the
regulate the amount of air entering the firebox. Generally, catalysts are in the active range. There should be little to
the more air allowed into the firebox, the faster and hotter no visible smoke from your chimney when the catalysts
the rate of burn; conversely, less air creates a slower are in the active zone and fully functional.
burn. To fully open the primary air intake, pull the handle
as far out as it will go away from the firebox; push the
handle in as far as it will go towards the firebox to close
the primary air control. The control does not completely
stop the flow of air.
Operating the Blower

The blower is factory installed within the front ash lip. The
blower will run only when the insert is hot. The blower
control (notched wheel) is located in the bottom center of
the ash lip (see Figure 26). Routing the power cord to the
left or right of the insert is possible - follow the instructions
provided in the installation section.

CATALYST THERMOMETER:
The catalyst thermometer monitors the
downstream temperature of the catalysts, and
indicates when the stove is in the active range for
the catalysts. When the stove is in the “Catalyst
Active” range, the bypass handle should be closed
(pushed in, Figure 30). When the stove is in the
“Inactive” range, thebypass handle should be
opened (pulled out, Figure 28) until the stove heats
up. If the thermometer is in the “Too Hot” range,
keep the door closed, fully close the air control,
and allow the stove to cool down until the
thermometer falls into the “Active” Range. Once
the catalyst thermometer has reached the active
range, heat generated from burning smoke keeps
the catalysts warm and active as long as fuel Figure 28: Thermometer Location
remains in the stove. The Clydesdale typically
operates in the 800 ⁰F to 1300 ⁰F range. (see
Figure 28 for thermometer location)
Figure 29: Bypass Opened
Bypass Operation:
The Clydesdale is equipped with a catalyst bypass
door. When the bypass handle is open, combustion
products are directed around the catalytic
combustor. The bypass handle should be open
when first staring a fire until the catalytic combustor
heats up to activation temperature, and whenever
opening the front door to load the stove. When the
bypass handle is closed, combustion products are
directed through the catalytic combustor. The
bypass handle should be closed once the catalytic
combustor heats up to activation temperature, as
indicated by the catalyst thermometer, and remain
closed whenever the stove is burning and in the
active temperature range. See Figure 29 & 30.
Figure 30: Bypass Closed

Cherry 3,120 20
Choosing Firewood
Ash, Green 2,880 19.9
Your Clydesdale Wood Burning Insert is designed to only Cherry, Black 2,880 19.9
burn natural firewood - also known as cordwood. Elm, American 3,052 19.5
• CAUTION: DO NOT USE CHEMICALS OR FLAMMABLE Elm, White 3,052 19.5
FLUIDS SUCH AS GASOLINE, NAPHTHA, KEROSENE, Sycamore 2,808 19.5
CHARCOAL LIGHTER FLUID OR ENGINE OIL TO Ash, Black 2,992 19.1
START A FIRE. DO NOT USE CHARCOAL, PELLETS,
COAL, ARTIFICIAL LOGS OR ANY OTHER MATERIALS Maple, Red 2,924 18.7
AS FUEL; THEY ARE NOT SAFE. DO NOT BURN Fir, Douglas 2,900 18.1
GARBAGE. Medium Low
The quality of your firewood affects heat output, duration Boxelder 2,797 17.9
of burn and performance of your Fireplace Insert. Alder, Red 2,710 17.2
Softwoods generally burn hotter and faster, while Pine, Jack 2,669 17.1
hardwoods burn longer and produce more long lasting Pine, Norway (Red Pine) 2,669 17.1
coals. Density and moisture content are two critical
Pine, Pitch 2,669 17.1
factors to consider when purchasing wood for your
Catalpa 2,360 16.4
Fireplace Insert.
Hemlock 2,482 15.9
The following is a list of wood species and their relative Spruce, Black 2,482 15.9
BTU (British Thermal Unit) content. The higher the BTU Pine, Ponderosa 2,380 15.2
content the longer the burn. Firewood with higher a BTU
content is generally considered ideal for a wood stove.
Low
Wood Heat Value: Sorted by Btu Aspen, American 2,290 14.7
Content Butternut (Walnut, White) 2,100 14.5
Common Name Lb/ cord MBTU/ cord Spruce 2,100 14.5
Willow 2,100 14.5
High Fir, Balsam 2,236 14.3
Osage Orange (Hedge) 4,728 32.9 Pine, White (Eastern, 2,236 14.3
Hickory, Shagbark 4,327 27.7 Western)
Hop Hornbeam (Ironwood) 4,267 27.3 Fir, Concolor (White) 2,104 14.1
Beech, Blue (Ironwood) 3,890 26.8 Basswood (Linden) 2,108 13.8
Birch, Black 3,890 26.8 Buckeye, Ohio 1,984 13.8
Locust, Black 3,890 26.8 Cottonwood 2,108 13.5
Hickory, Bitternut 3,832 26.7 Cedar, White 1,913 12.2
Locust, Honey 3,832 26.7
Apple 4,100 26.5
Moisture content also plays a key role in the performance
Mulberry 3,712 25.8 of your stove. Wood freshly cut from a living tree (green
Oak, White 4,012 25.7 wood) contains a great deal of moisture. As you might
Medium High expect, green wood has difficulty burning and should be
Beech, European 3,757 24 seasoned before using it in your wood stove. To properly
season green wood: split, stack and allow to air dry for a
Maple, Sugar 3,757 24
period of one year.
Oak, Red 3,757 24
Ash, White 3,689 23.6 Stack the firewood on skids or blocking to keep it off the
Birch, Yellow 3,689 23.6 ground, cover only the top of the stack. Plastic or tarps
that cover the sides of the stack of wood trap moisture
Medium and prevent the wood from drying. As for stacking, an old
Juniper, Rocky Mtn 3,150 21.8 Vermonter said, "The spaces between the logs should be
Elm, Red 3,112 21.6 large enough for a mouse to get through, but not for the
Coffeetree, Kentucky 3.112 21.6 cat that's chasing it."
Hackberry 3,247 20.8
• Do not store Firewood within the Fireplace
Tamarack 3,247 20.8 Insert's specified clearances to combustible
Birch, Gray 3,179 20.3 materials.
Birch, White (Paper) 3,179 20.3
Walnut, Black 3,192 20.2

Hearthstone’s Thermo-Ceramic give you many years of trouble-free use.
Baffle System Avoid the following conditions that can cause the
To enhance the combustion efficiency and reduce the soapstone or cast-iron pieces to break:
particulate emissions of the fire in your stove,
Hearthstone has developed an advanced THERMO- • Do not throw wood into the Fireplace Insert.
CERAMIC baffle system. This system uses a lightweight, • Do not use the door as a lever to force wood into the
durable ceramic material above the secondary air tube to Fireplace Insert.
maintain high temperatures in the secondary combustion • Do not load wood that is encrusted with ice into a
area to promote low emissions and high efficiency burning, hot stove as the thermal shock can cause
combustion. This material will not corrode, rust, dissolve, damage.
or lose its strength, however it is vulnerable to puncture • Do not use a manufactured log grate. Burn the fire
or breakage due to rough handling. directly on the soapstone that lines the bottom of the
firebox.
• Please Exercise Care When Loading Wood or Cleaning
Your Insert, To Not Damage the Thermo-Ceramic Baffle The bottom layer of soapstone in the firebox is intended
to prevent thermal stress to the cast iron, and should
This white or gray sheet of baffle material will break if remain in place at all times.
wood or cleaning brushes impact it. Use care when
loading and cleaning your stove to avoid breaking this
Do not over-fire the Fireplace Insert. (Refer to page
material. If the baffle fractures or a hole is punctured, the
28).
stove will function improperly. You must replace the
board through a qualified Hearthstone dealer. Building a Break in Fire
1. Open the Catalyst Bypass door by pulling the bypass
Building a Fire handle out, away from the stove.
Once you understand the controls of your Clydesdale 2. Open the front door and place five or six double
Fireplace Insert, and have chosen the appropriate sheets of tightly twisted newspaper in the center of
firewood, you are ready to start a fire. the firebox. Arrange kindling in a crisscross pattern
over the newspaper. Kindling should be
Breaking in Your Wood Fireplace approximately ten pieces, 1/2" (13 mm) in diameter
and 10" to 18" (254 mm to 457 mm) long.
Insert 3. Fully open the primary air control by pulling the
It is imperative that you “break in” the Fireplace Insert
control handle fully out, away from the firebox.
slowly. Cast iron must be "seasoned"; over-firing a new
4. Light the paper under the kindling. Leave the front
Fireplace Insert may cause castings to crack or may
door slightly ajar momentarily until the kindling has
damage other Fireplace Insert parts. Slowly driving the
started to burn and draft begins to pull.
moisture out of the soapstone bricks lining the firebox will
5. Close the door and allow the fire to burn. Keep the
minimize the “shock” to the stone at its first exposure to
front door closed while the Fireplace Insert is in use.
high firebox temperatures.
6. Keep a watchful eye on your fireplace insert to
maintain a steady, low-heat fire. Your first fire should
When you light your first fires, the Insert will emit some
make the Fireplace Insert warm, but not hot to the
smoke and fumes. This is normal “off-gassing” of the
touch. At most, add only a few small chunks of wood
paints and oils used when manufacturing the Fireplace
to the fire to reach safe break-in temperatures.
Insert. If you find it necessary, open a few windows to
7. Once the Fireplace Insert is warm but not hot to the
vent your room. The smoke and fumes will usually
touch, close the primary air control by pushing it in
subside after 10 to 20 minutes of operation. The odor
fully toward the firebox to allow the fire to die out
and smoke will end once the Fireplace Insert is “cured”.
completely.
8. Let the Fireplace Insert return to room temperature.
The first fires may also produce other odors from
“impurities” that exist in the area immediately surrounding
Your first fire and first fire each season thereafter should
the Fireplace Insert. Some of these impurities are
be built and maintained as outlined above. Your patience
residues of cleaning solvents, paint solvents, cigarettes,
will be rewarded by a properly seasoned Fireplace Insert.
candle soot, pet hair, dust, adhesives, a new carpet, and
new textiles. These odors will dissipate over time. You
• Note: Because of the cool flue gas temperatures
can alleviate these odors by opening a few windows or
present during the break-in procedure, creosote may
otherwise creating additional ventilation around your
build up rapidly. Your door glass may also get dirty.
Fireplace Insert. If any odor persists, contact your dealer
A good hot fire will clean it. We recommend a visual
or an authorized service technician.
inspection (and cleaning if necessary) of your
If you adhere to the break-in procedure, as well as all
stovepipe and chimney once the break-in procedure
other operating procedures in this manual, the cast iron
is completed.
and soapstone firebox lining of your Fireplace Insert will

Operating Your Insert Efficiently Overnight Burn Rate: An overnight burn, as you might
expect, allows you to keep an area heated while you
Hearthstone designed your Clydesdale insert to burn sleep. To create an overnight burn, first ensure the stove
firewood cleanly and efficiently. The following operational and chimney is hot from an established fire. Next, pull the
tips explain how to obtain the most heat possible with primary air control fully open, and then completely load
minimal creosote build-up and emitted pollutants. the firebox with wood. Remember, larger pieces of wood
Burn Rate burn longer. Allow the fire to burn intensely for 20 to 30
minutes.
This wood heater has a manufacturer-
set minimum low burn rate that must Finally, push the primary air control close to its lowest
not be altered.It is against federal setting; the fire will settle into a lower burn rate with a
regulations to alter this setting or small flame and more secondary gas ignition. The fire will
otherwise operate this wood heater in now burn slowly and steadily. The longevity and intensity
a manner inconsistent with operating of the fire depends on the type, size and quality of the
instructions in this manual wood, the strength of the chimney draft, and other
There are four basic burn rates: high burn, medium burn, variables that vary from installation to installation. High
low burn, and overnight burn. Each has its own purpose. draft installations or situations may require using a low
burn rate setting.
High Burn Rate: We recommend a high burn rate once
or twice a day to fully heat the stove and chimney; this In the morning, you should find a bed of hot coals buried
also helps keep the amount of creosote in your stove and within the ashes. The insert should be warm to the touch
chimney to a minimum. but not hot. To restart the fire without relighting, simply
stir and rake the ashes with a poker until the hot coals
After the fire is established and both the stove and have come to the surface. Place a handful of kindling and
chimney are hot, create a high burn for maximum heat a few small logs on the coals, close the door, and fully
output. Pull the primary air control out so that it’s fully open the primary air control. The fire should re-ignite
open or almost fully open. Fully load the firebox with within 5 to 10 minutes. Once the fire is burning well, add
wood on a bed of hot coals or on an actively flaming fire. a few larger logs, close the door, leave the primary air
After you have attained a high burn rate, monitor the control fully open, and allow the fresh logs to ignite.
stove temperatures frequently to ensure that the stove is Running a high burn rate at least once a day burns off
not over-fired. The surface temperature on top front of the accumulated creosote from within the insert and venting
insert (firebox body under grill) should not routinely system. Now, in the morning after an extended low burn
exceed 600° Fahrenheit (316° Celsius). Once you rate, is a good time to create your daily high burn rate;
understand how your insert burns and heats in your run it for about 20 minutes or so. Not only does this hot
particular setting, you can easily create a high burn rate fire promote a clean stove and chimney, it also helps
without risk to the stove or chimney. keep the glass cleaner for easy viewing of the fire within.
When your room’s temperature is comfortable, maintain Once the fire is burning briskly, regulate the primary air
your fire by loading smaller quantities of wood. Burning control to a medium setting for a medium, to medium low
smaller amounts of wood at a high burn rate creates the burn rate.
least amount of creosote in your chimney, emits the
lowest amount of pollutants, but provides shorter burn Intermittent Operation
times. If your Fireplace Insert is not used continuously or has
not been used in quite some time, follow the break-in
Medium to Medium Low Burn Rate: In general, you
procedure at least once to minimize the stress of a hot
would usually create a medium to medium low burn rate,
fire on a cold Fireplace Insert before proceeding with
especially if your stove is left unattended periodically. Set
normal operation. We recommend one break-in fire at
the primary air control to a mid-range setting, appropriate the start of each heating season.
to maintain a comfortable temperature in the heated area.
This setting produces the most efficient overall burn.
Low Burn Rate: Close the primary air control for a low
burn rate. This setting provides the longest burn time.
However, set a low burn rate only periodically. Over
extended periods, a low burn rate promotes the
accumulation of creosote. If you consistently maintain low
burn rates, inspect your venting system frequently.

NORMAL OPERATION a metal container with a tight-fitting lid. Do not place any
other items or trash into the metal container. Do not pour
Building a Fire for Everyday Use water into the container. Replace the container’s lid and
1. Open the front door and place five or six double allow the ashes to cool. Never place the ash disposal
sheets of tightly twisted newspaper in the center of container on a combustible surface or vinyl flooring, as
the firebox. Arrange kindling in a crisscross pattern the container could be hot!
over the newspaper. Use about ten pieces of kindling Pending disposal, place the closed ash container on a
approximately 1/2" (13 mm) in diameter and 10" to noncombustible floor or on the ground outside, well away
18" (254 to 457 mm) long. You can place two or three from all combustible materials, liquid fuels, or vehicles.
small logs on top of the kindling if desired. Retain ashes in the closed container until all coals
2. Fully open the primary air control by pulling the thoroughly cool.
control handle fully out, away from the firebox.
3. Light the paper under the kindling. Leave the front If the ashes are disposed of by burial in soil or otherwise
door slightly ajar until the kindling starts to burn and locally dispersed, they should be retained in the closed
draft begins to pull. container until all cinders have thoroughly cooled.
4. Close the door and allow the fire to burn. NEVER place ashes in wooden or plastic containers, in
5. If you did not add small logs in step 1, do so once the trashcans with other trash, or in paper or plastic bags,
kindling is burning well. Open the front door and add no matter how long the fire has been out.
small logs. Ensure you keep the logs away from the Coals within a bed of ashes can remain hot for several
glass in front in order for the air-wash system to work days once removed from the firebox.
properly. Otherwise, keep the door closed while the
insert is in use.
6. Once the fire is burning well, add larger wood pieces Over-Fire Caution
to build the fire up. Use the primary air control to Over-firing means the Fireplace Insert is operating at
regulate the desired rate of burn. Pull the handle out temperatures above the recommended temperatures
to open the PRIMARY AIR CONTROL for a high rate outlined above in the BURN RATE section. Carefully
of burn; push it in to reduce the primary air for a lower avoid over-firing since it will cause damage to the
rate of burn. Fireplace Insert. Symptoms of over-firing include short
burn times, a roaring sound in the Fireplace Insert or
Note: Always remember to open the bypass handle chimney, and discoloration of the finish.
before opening the front door. When opening the front
door to reload or re-arrange logs, it is advisable to open Over-firing can be caused by excessive draft,
the door just a crack, pause for a moment then open the inappropriate fuel, and operator error. Correct an over-
door completely. This procedure allows the firebox to fire situation as follows:
clear of smoke before the door is open fully.In addition, EXCESSIVE DRAFT: Contact your dealer to have a draft
reloading on a bed of hot, red coalsreduces smoking reading taken.
time and brings fresh fuel up to a high temperature
rapidly. During the refueling and rekindling of a cool fire, INAPPROPRIATE FUEL: Do not burn coal; kiln dried
or a fire that has burned down to the charcoal phase, lumber, pellets, wax logs, plastics, trash or anything other
operate the stove at a mediumto high firing rate for than natural cordwood.
about 10 minutes to ensure thatthe catalysts reach OPERATOR ERROR: Ensure all the gaskets are in good
approximately 600 °F. Once the catalysts reach condition. Replace worn out or compressed gaskets. Do
operating temperature, the bypass handle can be not burn the Fireplace Insert with the front door in a
closed. When reloading the stove, try to keep an open partially open position. The door must be fully closed or
path behind the Lower Primary Air Opening (LPAO). It is opened completely (e.g. when using viewing screen).
helpful to leave a small valley in the coal bed behind the
LPAO to insure faster relighting. If you suspect that your Fireplace Insert is over-firing,
contact your dealer immediately. Damage done by
over-firing is not covered by your warranty. Results
Disposal of Ashes of over-firing can include: warped or burned out internal
parts, cracked firebox soapstone, discolored or warped
You can leave a thin layer of ashes in the firebox if
external parts, and damaged enamel.
preferred. Allow fire to die down or go out completely. It
is important to prevent ashes from building up around the • NOTE: ANY SYMPTOMS OF OVER-FIRING WILL VOID
front door opening or they will spill out, or they can pack YOUR WARRANTY!
into the gasket channel and prevent proper sealing. To • THE FRONT DOOR MUST REMAIN CLOSED WHENIN
remove ashes, use a fireplace shovel. Avoid removing OPERATION
large live coals by pushing them to the side and removing
only the finer ash with a shovel.
Disposal of ashes - Ashes should be placed directly into

Inspecting the Catalyst and Removing/Replacing the
MAINTENANCE Baffles:
To inspect the catalytic combustors, the baffle must be
CATALYTIC COMBUSTOR removed.
1. Remove the front baffle support from the side stone
INSPECTION AND Baffle retainers.
REPLACEMENTPROCEDURES
• WARNING: THIS WOOD HEATER CONTAINS A
CATALYTIC COMBUSTOR, WHICH NEEDS PERIODIC
INSPECTION AND REPLACEMENT FOR PROPER
OPERATION. IT IS AGAINST FEDERAL REGULATIONS
TO OPERATE THIS WOOD HEATER IN A MANNER
INCONSISTENT WITH OPERATING INSTRUCTIONS IN
THIS MANUAL, ORIF THE CATALYTIC ELEMENT IS
DEACTIVATED OR REMOVED
It is important to periodically monitor the operation ofthe

catalytic combustor to ensure that it is functioning
properly and to determine when it needs to be replaced.
A non-functioning combustor will result in a loss of
heating efficiency, and an increase in creosote and
emissions. Following is a list of items that should be Figure 31 – Baffle Support and Baffle Half (left side)
checked on a periodic basis 2. Gently remove the baffle halves. These are fragile,
ensure not to damage them upon removal.
Combustors should be visually inspected at least three
times during the heating season to determine if physical 3. When the baffle is removed, the face of the catalysts
degradation has occurred. Actual removal ofthe are exposed for inspection. See Figure 32.
combustor is not recommended unless more detailed
inspection is warranted because of decreased
performance. If any of these conditions exists, refer to
Catalyst Troubleshooting section of this owner’s
manual.
This catalytic (or hybrid) heater is equipped with a

thermometer to monitor catalyst operation. Properly
functioning combustors typically maintaintemperatures
in excess of 500 °F, and often reach temperatures in
excess of 1,000 °F. If catalyst temperatures are not in
excess of 500 °F, refer to theCatalyst Troubleshooting
section of this owner’s manual.
You can get an indication of whether the

catalysts areworking by comparing the amount
of smoke leaving the chimney when the smoke Figure 32– Access Plate and Catalyst Detail
is going through the combustor and catalysts Half (left side shown)
light-off has been achieved, to the amount of
smoke leaving the chimney when the smoke is 4. Use a small vacuum nozzle or soft bristled brush to
not routed through the combustor (bypass remove any accumulated ash or soot on the face of
mode). the catalyst.
1. Light stove in accordance with 5. Inspect the catalyst for any unusual warping,
operator’sinstructions corrosion, or plugged openings.
2. With smoke routed through the 6. If any unusual conditions are found, remove the
catalysts, go outside and observe catalyst blocks – See replacing the catalysts section
the emissions leaving the chimney. below.
7. Replace the baffles and baffle protector. Installation
Engage the bypass mechanism and again observe is the opposite of removal.
the emissions leaving the chimney. Significantly 8. Ensure that the baffle pieces are pushed together at
more smoke will be seen when theexhaust is not the center joint.
routed through the combustor (bypass mode)

Removing or replacing the catalysts middle section – if the dimensions are outside
the range shown below, replace the catalysts.
Refer to the Catalytic combustor warranty on page 39 8. To replace the catalyst, reverse the removal
for catalyst replacement information. DO NOT operation. Ensure the catalysts are sitting in
OPERATE UNIT WHITOUT CATALYSTS. Only remove their pocket correctly and the catalyst is not
the catalysts if required. In general, the less you handle crooked, or riding up the side of the opening.
the catalysts, the better. If any unusual conditions are 9. Reinstall the access plate. Be sure the gasket
found, remove the catalyst blocks. has not fallen out of the cannel in the access
1. Allow the stove and ashes to fully cool. plate. Reinstall ¼” rope gasket to the access
2. Follow the baffle removal procedure found on plate if the gasket is damaged.
the previous page. 10. Reinstall the baffles by reversing the procedure
3. Remove the two bolts retaining the Catalyst on page 30.
Access Plate. See Figure 33. 11. Heat the stove slowly on the next fire to ensure
the catalysts fully expand and seal.
Replacing the refractory stone and

secondary riser assembly
1. Allow the stove and ashes to fully cool.
2. Open the front door of the stove and fully clean
any ash in the firebox.
3. Remove the baffle following the instructions in
“Inspecting the Catalysts and
Removing/Replacing the baffles”
4. Remove the bottom refractory stones. Lay the
stones out in the same order and orientation as
removed.
5. With the baffle removed, unscrew 1x ¼”-20
screw holding the secondary riser assembly in
Figure 33– Access Plate and Catalyst Detail place. Once unscrewed, assembly can be lifted
Half (left side shown) up and out of the stove.
6. Installation is the reverse of disassembly. Make
4. Remove the access plate through the access sure that the secondary riser tube is seated in
hole. the pocket at the rear of the bottom casting.
5. Remove both catalysts through the access hole.
Be careful not to contact the catalyst For replacing refractory stones:
temperature probe over the right-side catalyst. Install the refractory stone in the following order, See
6. Inspect the catalysts for any fly ash or clogging, figure 13 for stone identification:
and remove with a soft bristled brush or vacuum 1. Left and right vertical outer rear 1-0000-103).
crevice tool. If extra cleaning is needed, follow 2. Left and right vertical side back 1-0400-904).
the guidelines below: 3. Left and right-side vertical front (1-0400-905).
-You may use compressed air under 35 psi, air 4. Left and right floor (1-0000-101).
only, no chemicals. 5. Left and right inner floor (1-0000-101) do not
-You may soak the catalysts in a hot water mix push them to the back wall yet.
(not boiling), 4 parts water, 1 part vinegar. 6. Left vertical rear inner (1-0000-103) one at a
Rinse with cold water until time. Hold each of these up and push each inner
floor stone under rear stone (see figure13).
vinegar smell is mostly gone.
7. Front square floor stone (1-0400-902).
-No metal tools such as gun cleaners should be
8. Front sideways floor stone (1-0000-101).
used. 9. Center floor stone (1-0000-001).
-No detergents or chemicals.
7. Some warping or bowing of the catalysts over
time is acceptable. Measure the catalysts in the

glass kit. The glass kit comes with instructions and
Glass everything needed for the repair. If you replace the
Do not operate the Fireplace Insert with a broken door glass yourself, wear work gloves and safety glasses.
glass. Do not abuse the front door by striking or Door removal and glass and glass gasket
slamming. replacement procedure is as follows: Refer to
When necessary, clean the glass with low alkaline Figure 34.
content commercial stove glass cleaners, which are 1. Cover the Ash Lip Cover with cardboard or an
available from your local dealer. Never attempt to old towel to avoid scratching it.
clean the glass while the fire is burning, or if the glass 2. Remove the door by opening it about 45
is hot. Most deposits are easily cleaned by following degrees, support the door and remove the
the instructions provided with the cleaner. To clean bottom hinge pin, then lift the top hinge pin
heavier deposits, remove the door from the Fireplace until it clears the door hinge section. Move the
Insert (take care to save hinge pins and spacers for door out and away from the insert.
reuse). Lay the door face down on a workbench or 3. Place the door face down on a flat, smooth
table with the handle hanging over the edge. Apply surface.
the cleaner to the glass and allow it to sit for a few 4. Apply penetrating oil to the screws. Remove
minutes. Placing the door flat, it will allow the cleaner the screws to separate the glass retainer from
to penetrate rather than running off the surface of the the door.
glass. Wipe the cleaner off with a soft cloth. 5. Carefully lift the damaged glass from the door
casting and discard.
• Important: scratching or etching the glass will
6. Replace the screws.
weaken the integrity of the glass. Do not use a
7. Install the door.
razor blade, steel wool, or any other abrasive
material to clean the glass. Use low alkaline • WARNING: DO NOT USE SUBSTITUTE MATERIALS
content cleaners only. WHEN REPLACING THE GLASS OR ANY DOOR
COMPONENTS. USE ONLY AUTHORIZED
The front door glass is a ceramic, shock-resistant HEARTHSTONE COMPONENTS.
glass, made specifically for use in woodstoves. Do not
use any replacement glass other than the ceramic Glass specifications: 320mm x 583mm x 5mm (12-
glass manufactured and supplied for use in this 5/64” x 22-15/16” x 0.197”) Neoceram.
woodstove. Replacement glass is available through
your local dealer. Replace the door glass immediately Hearthstone replacement kit 94-58910
if broken. Contact your local dealer for a replacement
Figure 34 – Glass Replacement Components

6400-41427
R: 3/29/2022
CREOSOTE FORMATION & GASKETS
REMOVAL Replace door gasket material every two to three
seasons, or whenever it becomes deteriorated or
loose, depending on stove use. If the door seal leaks,
When wood burns slowly at low temperatures, it may a new gasket will ensure a tight seal and improve
produce tar and other organic vapors, which stove performance.
combine with expelled moisture to form creosote. We recommend you only use Hearthstone
These creosote vapors condense in the relatively replacement gaskets when you need to replace your
cool chimney flue of a slow-burning fire. As a result, door gasket. Contact your dealer for a gasket kit that
creosote residue accumulates on the flue lining. includes instructions, and the gasket for your stove.
When ignited, this creosote makes an extremely hot
fire, which may damage the chimney or even destroy
the house. When burning wood, inspect the chimney Blower System
connector and chimney at least once every two For maximum efficiency, the blower system will require
months during the heating season to determine if periodic cleaning to remove dust that will accumulate during
there is a creosote buildup. normal use. To access the blower system, you must remove
If a creosote build-up occurs, inspect the stovepipe the Ash Lip Cover as described in the installation section of
connector and chimney more often, at least monthly this manual.
during the heating season to monitor the
accumulation. If a creosote residue greater that 1/4" Remove the Ash Lip Cover and carefully vacuum
(6 mm) accumulates, remove it to reduce the risk of a components. Take care to avoid bending the fins on the
chimney fire. blower fans. Inspect all wiring and mounting hardware for
damage or deterioration.
Prevention
Burn the stove with the primary air control fully open
for 35 - 45 minutes daily to burn out creosote deposits
from within the stove and the venting system.
After reloading with wood, burn the stove with the
primary air control fully open for 15 to 20 minutes.
This manner of operation ensures early engagement
of the secondary combustion system that minimizes
creosote buildup in the chimney. 1 2
If your glass always remains dirty, your operating
temperatures are too low or your wood is wet;
therefore, there is a higher risk of creosote buildup.
Inspect the venting system at the stove connection
and at the chimney top. Cooler surfaces tend to build
creosote deposits faster, so it is important to check
the chimney at the top (where it is coolest) as well as
from the bottom near the stove. 3 4
Cleaning
Remove accumulated creosote with a cleaning brush
specifically designed for the type of chimney in use.
We recommend you use a certified chimney sweep to
perform this service. Contact your dealer for the name
of a certified chimney sweep in your area (your dealer
may be a certified sweep!). 1. Left Blower Fan Assembly
We recommend that before each heating season you 2. Right Blower Fan Assembly
have the entire system professionally inspected, 3. Power Cord
cleaned and repaired, if necessary. 4. Speed Control with Bracket

TROUBLESHOOTING
COMMON ISSUES building is exacerbated if exhaust fans, such as

clothes dryers, bathroom fans or cook stove exhaust
Virtually all woodstove operators experience basic fans, are in operation within the home. Outfitting your
common problems at one time or another. Most are stove with the optional outside air adaptor connected
correctable and generally require only a minor to an air duct, which leads to the outside of the
adjustment of the stove, installation, or operating building, can correct this problem.
technique. In cases where weather conditions
dramatically affect stove performance, the problems Tall Trees or Buildings: These obstructions, when
are typically temporary and solve themselves once located close to the top of the chimney can cause
the weather changes. chronic or occasional downdrafts. When selecting a
site for a new chimney, consider the placement of
If you question whether your stove is producing other objects near the proposed chimney location.
adequate heat, the best way to troubleshoot the
problem is to monitor the temperature of the stack no Wind Velocity: Generally, the stronger and steadier
more than 12 inches (30 cm) above the flue collar. A a wind, the stronger (better) the draft. However,
400° F (200° C) stovepipe confirms the stove is "gusty" wind conditions can cause erratic downdrafts.
supplying sufficient heat. Keep in mind that your For consistent problems, consider a high wind cap,
house itself will regulate room/house temperatures. such as the Vacu-Stack.
How well the walls, floors and ceilings are insulated, Barometric Pressure: Chimney drafts are typically
the number and size of windows, the tightness of sluggish on balmy, wet or muggy days (low
outside doors, and the construction or style of your barometric pressure). This is a weather-related
house (vaulted ceilings or other open spaces which phenomenon, which generally is self-correcting as
collect large percentages of heat, ceiling fans, etc.) all the weather changes.
are determining factors of room temperature.
Briskness of Fire: The hotter the fire in your stove,
Your stove's performance is also dependent on its the hotter your chimney and, therefore, the stronger
installation. One common cause of poor performance the draft.
is an oversized chimney flue. Oversized chimneyflues
result in decreased draft, which prevents the smoke Breaks in the Venting System: An unsealed clean-
from rising out the chimney. Oversized flues are also out door at the bottom of the chimney, leaky stovepipe
more difficult to heat effectively, especially when joints, a poor stovepipe-to-thimble connection,
burning a high efficiency stove. Cool flue missing caps, or a leaky chimney all can cause
temperatures inhibit the establishment of a strong inadequate draft.
draft (and encourage the accumulation of creosote).
Seasonal Factors: Early fall and late spring are
The lack of a strong draft will cause the fire to die
generally difficult seasons in which to establish proper
down and may even force smoke to pour into the
drafts. The colder the outside air is relative to room
room.
temperature, the stronger the draft.
If your chimney is the proper size and a strong draft
is not easily established, there is the possibility that Operating the Stove
the chimney is too cold. Again, hot chimneys promote As outlined above, there are days when a good draft
stronger drafts. Opening a window briefly in the room is just not easy to establish. The causes are usually
while lighting the stove may help. seasonal factors or a cold chimney. Try starting the
Other draft guidelines are as follows: fire by using small kindling and fuel to obtain a quick,
hot fire. Tend the fire frequently with small fuel until
An "AIRTIGHT" HOUSE: The air supply (infiltration) the chimney is hot and the draft is well established.
to the interior of the house may be inadequate if your Sometimes, partially opening a first-floor window
home is super-insulated or especially well sealed. briefly will help quickly get draft established.
This phenomenon of air starvation within the

TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE SOLUTIONS
STOVE Operating Technique Fully open the primary air control one minute before opening
SMOKES doors, and ensure the bypass is open before opening door.
Cold Chimney or reverse Preheat the chimney when first starting a fire. Briefly open a
draft window in the room containing the stove.
Blocked Chimney Examine the chimney and stovepipe for blockage or creosote
accumulations.
Oversized Chimney Reline the chimney to the appropriate diameter
Undersized Chimney Install a draft inducer or replace the chimney.
Chimney Too Short Lengthen the chimney.
Air Infiltration Into The Seal chimney connections and openings. Check clean-out
Chimney doors.
Bypass not closed Ensure that the bypass door is closed when the catalysts are in
the active range.
Catalysts not functioning Inspect catalysts for damage, ash build-up, or plugging. Brush
catalysts with a soft-bristled brush, or vacuum lightly. Replace if
required. Follow instructions to ensure catalyst light-off.
Not burning proper fuel Ensure cordwood is seasoned and dry.
More Than One Disconnect all other appliances and seal openings.
Appliance Connected to
the Flue
BACK-PUFFING Operating Technique Fully open the primary air control one minute before opening the
OR GAS door and keep it fully open for a few minutes after reloading.
EXPLOSIONS Ensure the bypass door is open before opening the door
Extra Low Burn Rate Burn the stove at a higher burn rate.
Chimney Down-draft Install a chimney cap.
Excessive Ash Build-up Empty the ash pan more frequently. Increase efficiency of
burns, and avoid using poor quality or green wood.
UNCONTROLL- Unsealed or Open Door Close the door tightly or replace the gaskets.
ED OR SHORT Air leakage around glass gasket – replace gasket
BURN Excessive Draft Check the installation. Operate at LOW BURN. Install stovepipe
damper. Draft in excess of 0.1 wc should be corrected with a
stovepipe damper(s)
Extra Long Chimney Shorten the chimney. Install stovepipe damper(s).
Oversized Chimney Reline the chimney to the proper diameter.
High Winds or Hilltop Install a chimney cap.
Location:
INSUFFICIENT Poor Quality, low Btu Use only air-dried wood, preferably dried at least one year. Use
HEAT content, or Green Wood a wood with a high Btu content if available.
Low Burn Rate Operate the stove at a higher burn rate.
Cold Exterior Chimney Reline or insulate the chimney.
Leaky Stovepipe or Check the installation. Replace with a pre-fabricated insulated
Chimney chimney system or a properly sized masonry chimney.
Too Much Heat Loss Add insulation, use energy efficient windows, or caulk windows,
From House and seal openings in home.
Excessive Ash Build-up Empty the ash pan more frequently. Increase efficiency of
burns, and avoid using poor quality or green wood.
BLISTERING Operating Technique Do not over-fire the stove. Monitor stove temperatures. Use
OF FINISH seasoned wood only.
Excessive Draft Check the DRAFT. A damper may be required. Operate the
stove at a LOW BURN range.

CATALYST TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE SOLUTIONS
FLY ASH BUILD Catalysts have not Brush cold combustor with soft-bristled brush or vacuum lightly.
UP ON maintained light-off Follow instructions in the manual for a proper catalyst light-off
CATALYSTS temperature
Burning materials that Don’t burn cardboard, gift wrap paper, or garbage. Burn only
cause a lot of char and dry, seasoned wood, per the owner’s manual.
fly-ash
Bypass closed too soon Follow instructions in the manual for a proper catalyst light-off
CATALYSTS Burning wet, pitchy Burn dry seasoned wood. Follow instructions in the manual for a
PLUGGING OR woods, or burning large proper catalyst light-off, and ensure catalyst light-off as occurred
MASKING loads of small diameter before closing bypass damper. It may be possible to burn the
(SOOT/CRESO- wood with the combustor soot or creosote off by building a hot fire, and allowing the stove
TE) in the operating position to run until the catalysts are well within the operating range
without catalyst light off before closing the bypass. Continue to run the stove at a high
occurring temperature for one hour, while ensuring the catalysts stay in
the upper operating range, but not too hot.
WARPING OR Excessive catalyst Ensure that the catalysts remain in the operating zone, and
BOWING OF temperatures for long does not get to hot. Reduce air control settings for a lower burn
THE periods of time. rate to ensure catalyst temperatures do not exceed the
CATALYSTS operating range.

REPLACEMENT PARTS & OPTIONAL ACCESSORIES
PART # DESCRIPTION
REPLACEMENT PARTS
3120-491 BAFFLE (2 NEEDED)
3050-010 CATALYST (2 NEEDED)
5492-075 SECONDARY AIR ASSEMBLY
3900-187 BYPASS WOODEN HANDLE
7200-520 CATALYST THERMOMETER
7200-601 BLOWER CONTROL
1-0400-905 SIDE WALL, FRONT STONE (2 REQUIRED)
1-0400-904 SIDE WALL, REAR STONE (2 REQUIRED)
1-0000-103 REAR WALL STONE (4 REQUIRED)
1-0000-101 FLOOR STONE, SIDES & FRONT (5 REQUIRED)
1-0000-001 FLOOR STONE, REAR CENTER
1-0400-902 FLOOR STONE, FRONT
REPLACEMENT KITS AND ACCESSORIES

94-57910 BLOWER ASSEMBLY KIT
94-58910 GLASS KIT
94-58912 DOOR GASKET KIT
94-71910 HANDLE KIT, FRONT DOOR
94-73910 LATCH KIT, FRONT DOOR
Refer to the Illustrated Parts list for further detail about stove components, available online at www.hearthstonetech.com.

SAFETY LABEL

LIMITED WARRANTY
These warranties give you specific legal rights. You may also have other rights, which vary from State to
State.
Hearthstone Quality Home Heating Products, Inc. (Hearthstone) warrants to the original retail purchaser only (the
“Original Purchaser”) the new appliance manufactured by Hearthstone, purchased by the Original Purchaser and
installed by an authorized Hearthstone dealer or their designated representative against any of the occurrences
listed in this document that result from defects in material or workmanship. This warranty is not transferrable. All
obligations of Hearthstone under this document commence on the date of the Original Invoice (the “Purchase
Date”). The term “Limited Lifetime” is defined as 10 years from the beginning of warranty coverage.
Hearthstone appliances are designed to be operated only with the fuels listed in your owner’s manual.
Catalytic combustor LIMITED LIFETIME WARRANTY: The catalytic combustors are covered directly by the
combustor manufacturer, Applied Ceramics. Included with your stove you will find the LIMITED LIFETIME
WARRANTY for the catalysts, as well as a warranty card.
Catalyst Model Number: ACI-6M2 Catalyst Manufacturer: APPLIED CERAMICS
APPLIED CERAMICS warrants to the consumer who purchases a FIRECAT STEEL COMBUSTOR as a
component in an EPA certified solid fuel appliance, to replace at no charge to the consumer the FIRECAT STEEL
COMBUSTOR that ceases to function with two (2) years from the date of purchase by the original consumer,
provided that the following conditions are met:
(1) A copy of the original bill of sale that includes place and date of purchase must be submitted with the
warranty claim.
(2) The original FIRECAT STEEL COMBUSTOR must be returned to APPLIED CERAMICS
(3) The FIRECAT STEEL COMBUSTOR must not have been mechanically abused, nor must the wrong
fuels have been used in the appliance.
If after two years the FIRECAT STEEL COMBUSTOR fails to function, the prorated warranty will allow
replacement at the following special price schedule:
Year 3 $130.00
Year 4 $140.00
Year 5 $150.00
Year 6 $160.00
Year 7 and after at current retail price
Conditions 1, 2, and 3 also apply to the Prorated portion of the warranty. Any EPA certified solid fuel appliance
will receive one replacement catalyst for each defective catalyst returned during the three year period. The
consumer will be responsible for any removal, any servicing, and return of any items required for filing the warranty
claim. This warranty is APPLIED CERAMIC’S exclusive warranty, and APPLIED CERAMICS, disclaims any other
express or implied warranty for the FIRECAT STEEL COMBUSTOR, including any warranty or merchantability
fitness for a particular use.
Ensure the catalyst is well wrapped and padded for shipment in bubble wrap, or similar material. Ship the catalyst
with padding inside of a cardboard box.
All warranty claims must include $12.50 for postage and handling within the continental U.S. Alaska and Canada
claims must include $35.00.

Please allow 2-3 weeks for delivery. Order online @ www.firecatcombustors.com
Please read and understand the full warranty. Please return the completed warranty card promptly to Applied
Ceramics. The warranty card, and any warranty claims can be shipped to:
Applied Ceramics
55555 Pleasantdale Road
Doraville, GA, 30340
Stove components Limited Warranty
Warranty Wood Gas Pellet Covered Components

Period
Limited Lifetime X X X Stone
X X X Cast iron not listed elsewhere
X Clean burning air supply system*
5 Year X X X Door handles and latches
X X X Steel Components and Firebox
X Burner and logs
3 Year X Burn Pot and Baffles
2 Year X X X Appliance Electrical and Gas
Components
X X Refractory, Vermiculite Panels, Baffles
1 Year X X X Enamel finish against peeling or fading
X X X Accessories
X X X Glass
X Ash Grate
X X X All components not listed elsewhere
Any parts repaired or replaced during the limited warranty period will be warranted under the terms of the limited
warranty for a period not to exceed the remaining term of the original limited warranty or one year, whichever is
longer.
Parts: Hearthstone will replace through an authorized dealer, defective parts covered by the foregoing warranty
at no charge.
Labor: Within the first (1st) year after the Purchase Date, Hearthstone will pay for warranty labor performed by an
authorized Dealer at Hearthstone’s published labor rates in effect at the time the labor is performed only if the
appliance is installed by an authorized dealer or their designated representative. Otherwise or thereafter, the
Original Purchaser is responsible for the cost of labor.
Shipping cost for parts: Within the first ninety (90) days after the Purchase Date, Hearthstone will pay for the
shipping of appliance parts covered by any of the foregoing warranties to and from Hearthstone or an authorized
Dealer, as the case may be. Thereafter, the Original Purchaser is responsible for all shipping costs related to
shipping appliance parts to and from Hearthstone or an authorized Dealer, as the case may be.
Shipping cost for the appliance: Within the first (1st) year after the Purchase Date, if the Original Purchaser is
instructed to return the appliance to Hearthstone or an authorized Dealer for repair, Hearthstone will pay fifty
percent (50%) and the Original Purchaser will pay fifty percent (50%) of the shipping costs related to shipping the
appliance to and from Hearthstone or an authorized Dealer, as the case may be. Thereafter, the Original
Purchaser is responsible for one hundred percent (100%) of all of the shipping costs related to shipping the
appliance to and from Hearthstone or an authorized Dealer, as the case may be. Notwithstanding any other
provision of this document, in no event will Hearthstone pay for any Dealer fees or other fees for pick up or delivery
of the appliance returned for repair; the Original Purchaser shall be responsible for any such fees.
EXCLUSIONS & CONDITIONS

The warranties contained in this document do not cover, nor is Hearthstone responsible for:

1. Damages resulting from:
a. Failure to install, operate, or maintain the appliance in accordance with the owner’s manual, operating
instructions, installation instructions, or safety rating label provided with the appliance.
b. Over-firing the appliance. Over-firing can be identified by, but not limited to, warped cast iron or steel,
rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes.
c. Failure to install the appliance in accordance with all national or local building codes.
d. Shipping or improper handling.
e. Improper operation, abuse, misuse, continued operation with damaged, corroded, or failed components,
accident, or improper/incorrect service or repairs.
f. Environmental conditions, inadequate ventilation, negative pressure, or improper drafting caused by
tightly sealed constructions, insufficient make-up air supply, or air handling devices such as exhaust
fans, forced air furnaces, or other such causes.
g. Damage caused by direct exposure to water.
h. Use of fuels other than those specified in the owner’s manual.
I. Installation or use of components not supplied with the appliance, or any other components not
expressly authorized and approved by Hearthstone.
J. Modifications of the appliance not expressly authorized and approved by Hearthstone in writing
K. Interruptions or fluctuations of electrical power supplied to the appliance.
2. All stones are warranted against cracking or breakage due to thermal stress, excluding surface and hairline
cracks and scratches that do not affect the operation, or safety of the appliance.
3. Repair or replacement of wear parts. Such parts that are subject to normal wear and tear during the
warranty period such as paint, gaskets, baffles, refractory materials, ash grates, and glass.
4. Damage resulting from installation, modification, alteration, repair or service of the appliance by any party
other than an authorized Hearthstone dealer (a “Dealer”) or their designated representative, or Hearthstone.
5. Damage due to water or condensation due to installation of the appliance in a high moisture area.
6. Damage due to installation of the appliance in an atmosphere contaminated by damaging chemicals,
including but not limited to chlorine, fluorine or salts.
7. Scratches on glass, enameled surfaces or stones due to mechanical abrasion.
8. Noise caused by expansion or contraction caused by the heating and cooling of the appliance.
9. Odors caused by the heating of the appliance, or surrounding materials
10. Consequential damage caused by leaking of condensate during startup
11. A defect in any part of the appliance if the Original Purchaser fails to comply with Hearthstone’s or a
Dealer’s request to ship the part or the appliance to Hearthstone or a Dealer, as the case may be.
12. Replacement stones and enameled parts are taken from current stock, and may not match originals in color,
grain, or pattern. Hearthstone will supply replacement parts for discontinued parts in finishes or colors as
available, or at their discretion.
13. Hearthstone’s obligation under this warranty does not extend to the appliance’s ability to heat the desired
space. Information is provided to assist the customer and the dealer in selecting the appropriate appliance
for the application. Consideration must be given to appliance location and configuration, environmental
conditions, insulation and air tightness of the structure.
THE WARRANTIES CONTAINED IN THIS DOCUMENT ARE EXCLUSIVE AND ARE GIVEN BY
HEARTHSTONE AND ACCEPTED BY THE ORIGINAL PURCHASER IN LIEU OF ALL OTHER EXPRESS
WARRANTIES AND ANY OBLIGATIONS, LIABILITIES, RIGHTS, CLAIMS, OR REMEDIES IN CONTRACT OR
TORT, WHETHER OR NOT ARISING FROM HEARTHSTONE’S NEGLIGENCE, ACTUAL OR IMPUTED. ALL
IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE GIVEN ONLY TO THE EXTENT REQUIRED BY FEDERAL OR STATE LAW.
EXCEPT AS OTHERWISE REQUIRED BY STATE LAW, UPON THE EXPIRATION OF THE EXPRESS LIMITED
WARRANTIES CONTAINED HEREIN, NO IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THE SUBJECT
APPLIANCE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
THE WARRANTIES CONTAINED IN THIS DOCUMENT EXTEND ONLY TO THE ORIGINAL PURCHASER OF
THE APPLIANCE WARRANTED HEREUNDER. THEY ARE NOT TRANSFERRABLE AND DO NOT EXTEND
TO ANY SUBSEQUENT OWNERS.

UNDER NO CIRCUMSTANCES SHALL HEARTHSTONE BE LIABLE TO THE ORIGINAL PURCHASER OR
ANY OTHER PERSON FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO DAMAGE TO PROPERTY OR PERSONAL INJURIES, WHETHER ARISING OUT OF LOSS OF
USE, BREACH OF WARRANTY, TORT, OR OTHERWISE, EVEN IF HEARTHSTONE HAS BEEN APPRAISED
OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
QUALIFYING FOR WARRANTY COVERAGE
To obtain performance of any obligation under this document, the Original Purchaser must, within the applicable
warranty time period, contact their original Hearthstone dealer, or the current responsible local Hearthstone dealer,
for instructions regarding the return of defective parts for repair, the return of the appliance for repair, or to
schedule a Dealer service call. The Original Purchaser should refer to the Dealer Network search engine
contained on Hearthstone’s Web site (www.hearthstonestoves.com) if the original dealer is not available, to find
a Hearthstone dealer nearest to the Original Purchaser’s location.
REMEDY
The remedy for any breach of the foregoing warranties will consist of repair or replacement, at Hearthstone’s
option, of any covered defect in the appliance. When the Original Purchaser contacts a Hearthstone Dealer, the
Dealer on behalf of Hearthstone, as the case may be, will instruct the Original Purchaser to either return the
defective part, or the entire appliance (if requested), to the Dealer or Hearthstone or allow a Dealer to make a
service call at the place where the appliance is located. Hearthstone may require that a digital picture be provided
to support the claim. Notwithstanding any other provision of this document, the Original Purchaser shall pay for
any fees and service charges related to a Dealer’s service call or the shipping charges associated with the return.
WARRANTY REGISTRATION
The Original Purchaser can complete their warranty registration on our website at www.hearthstonestoves.com,
or send a completed and signed Warranty Registration Form, which is enclosed in the appliance document packet,
to the following address:
Hearthstone Quality Home Heating Products, Inc.

Warranty Department
317 Stafford Avenue
Morrisville, VT 05661
NOTE: SENDING IN THE SIGNED WARRANTY REGISTRATION FORM IS NOT REQUIRED AS A CONDITION OF
WARRANTY COVERAGE OR HEARTHSTONE’S PERFORMANCE.

Hearthstone Clydesdale II 8492 Manual

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Clydesdale

PFS Report F20-631

We recommend that our products be installed

SAVE THIS OWNER’S MANUAL

CONTACT LOCAL AUTHORITIES WITH JURISDICTION (BUILDING DEPARTMENT or FIRE

Clydesdale Model 8492

pg. 2 Hearthstone Quality Home Heating Products Clydesdale Model 8492

pg. 3 Hearthstone Quality Home Heating Products Clydesdale Model 8492

Use these instructions as well as national, state, and

pg. 4 Hearthstone Quality Home Heating Products Clydesdale Model 8492

• Keep all combustible items such as furniture,

pg. 5 Hearthstone Quality Home Heating Products Clydesdale Model 8492

• WARNING: DO NOT ATTEMPT TO PUT OUT A

• Thoroughly clean out the firebox of the

pg. 6 Hearthstone Quality Home Heating Products Clydesdale Model 8492

Actual Weight: 550 pounds

Figure 1 – Clydesdale Dimensions

pg. 7 Hearthstone Quality Home Heating Products Clydesdale Model 8492

UNPACKING Pre-Installation Prep

Ensure that the Fireplace Insert will have enough

pg. 8 Hearthstone Quality Home Heating Products Clydesdale Model 8492

pg. 9 Hearthstone Quality Home Heating Products Clydesdale Model 8492

pg. 10 Hearthstone Quality Home Heating Products Clydesdale Model 8492

pg. 11 Hearthstone Quality Home Heating Products Clydesdale Model 8492

Masonry Fireplace must be built to NFPA211

Figure 2 – Minimum Fireplace Dimensions

Measured from bottom Mantle Shield 94-79700 is available to

pg. 12 Hearthstone Quality Home Heating Products Clydesdale Model 8492

National Fire Protection Agency

Clearances to shielded mantle Clearances to unprotected mantle

Mantle Shield 94-79700 is available to install to

pg. 13 Hearthstone Quality Home Heating Products Clydesdale Model 8492

pg. 14 Hearthstone Quality Home Heating Products Clydesdale Model 8492

1. Remove Ash Lip by backing out the setscrews

2. Close the door to within 1 inch, turn the

Figure 6 – Pallet Mounting Clip Detail (Left

pg. 15 Hearthstone Quality Home Heating Products Clydesdale Model 8492

Figure 9 - View Through Bypass Door

Figure 10 - Flue Collar Ready

NOTE: Before final installation, check the floor

pg. 16 Hearthstone Quality Home Heating Products Clydesdale Model 8492

Note: If the insert will be placed far enough into the

pg. 17 Hearthstone Quality Home Heating Products Clydesdale Model 8492

Floor stones are in (ABC) BOX B

Install the refractory stone in the following order:

Figure 13 – Refractory Stone Layout

pg. 18 Hearthstone Quality Home Heating Products Clydesdale Model 8492

Read this Owner’s Manual for all other installation and

Optional Installation Steps

Continued on next page.

Reinstall the access hole cover after the catalyst are

pg. 19 Hearthstone Quality Home Heating Products Clydesdale Model 8492

Although the door can be reversed while the

Step 1: Open door fully and note the

Figure 15: Mark Hinges

Step 2: Using a 5/32 (4mm) hex wrench,

Note: If the facade is installed, follow step2

pg. 20 Hearthstone Quality Home Heating Products Clydesdale Model 8492