Jøtul C 550 CB Rockland 139656_09 8/17

Jøtul C 550 CB Rockland

Fireplace Insert

Jøtul C 550 CB
Rockland
Fireplace Insert

Traditional Lattice 
Installation and Operating Instructions
for the United States & Canada
V2



„„ The Jøtul C 550 Rockland fireplace insert is

listed to burn solid wood only. Do not burn
any other fuels.
„„ Read this entire manual before you install
and use this appliance.
„„ Save these instructions for future reference
Clean Face
and make them available to anyone using or
servicing the fireplace insert.
„„ This wood heater requires periodic inspection
and repair for proper operation. See this
manual for specific maintenance information.
It is against federal regulations to operate
this wood heater in a manner inconsistent
with the operating instructions in this
owner’s manual.

1
 Jøtul C 550 CB Rockland 139656_09 8/17

For Your Records...

Table of Contents Record the following information to help your
dealer determine what you will need should
Standards and Safety Notices your fireplace ever require parts or service.
Standards / Codes......................................................... 3 The serial number and manufacturing date are
Combustion Specifications......................................... 3 indicated on the permanent label located in the
Safety Notices................................................................4 blower compartment under the firebox. You
Preparation ....................................................................4 may also wish to attach your sales receipt to this
Unpacking the Firebox ................................................4 manual for future reference.
Specifications
Dimensions .................................................................... 5 Model: Jøtul C 550 Rockland Fireplace Insert
Installation
Masonry Fireplace Requirements .............................6 Serial Number:
Factory-built Fireplace Requirements .....................6
Chimney Height.............................................................6 Purchase Date:
Hearth Protection ......................................................... 7
Clearance to Combustibles ....................................8-9
Chimney Connection ................................................. 10 Dealer:
Firebox Installation .....................................................12
Surround Assembly .....................................................13
Operation
Combustion Efficiency .............................................. 14
CO Emissions................................................................ 14
Wood Fuel and Performance.................................... 14
Phone:
Functionality ................................................................ 14
Break-in Procedure.......................................................15
Air Control Settings......................................................15 Installed by:
Starting / Maintaining the Fire................................ 16
Adding Fuel .................................................................. 16
Date:
Formation of Creosote............................................... 16
Blower Operation.........................................................17
Maintenance
Ash Removal................................................................. 18
PLEASE NOTE:
Glass Care...................................................................... 18
Chimney System.......................................................... 19 IT IS NORMAL FOR SMOKE AND ODOR
Gaskets........................................................................... 19 TO OCCUR DURING THE INITIAL
STAGES OF OPERATION, DEPENDING
Illustrated Parts Breakdown UPON TEMPERATURES GENERATED
Exploded View ............................................................. 22 OVER TIME. THIS “CURING”
Parts Listing ................................................................ 23 CONDITION CAN BE ALLEVIATED BY
PROMOTING FRESH AIR CIRCULATION
Appendix WITHIN THE IMMEDIATE VICINITY OF
Alternate Hearth Protection ................................... 24 THE APPLIANCE.
Leg Leveler Installation ............................................ 24
Door Knob Assembly ................................................. 24
Blower Flex Conduit Kit Installation .......................25

Warranty Statement ...................................25

2
 Jøtul C 550 CB Rockland 139656_09 8/17

Standards
The Jøtul C 550 CB Rockland fireplace insert has been WARNING !
tested and listed to the following standards: THIS WOOD HEATER HAS A MANUFACTURER-
U.S: ANSI/UL 1482-2011 SET MINIMUM LOW BURN RATE THAT MUST
Canada: CAN/ULC-S627-00 NOT BE ALTERED. IT IS AGAINST FEDERAL
REGULATIONS TO ALTER THIS SETTING
Certified Safety Tests performed by: OR OTHERWISE OPERATE THIS WOOD
ITS, Intertek Testing Services HEATER IN A MANNER INCONSISTENT WITH
Middleton, Wisconsin OPERATING INSTRUCTIONS IN THIS MANUAL.

Manufactured by:
Jøtul North America This heater meets the 2015 U.S.
55 Hutcherson Drive Environmental Protection Agency’s
Gorham, Maine 04038-2644
emission limits for wood heaters
manufactured after May 15, 2015.
Combustion Specifications This appliance is not approved for sale after
Jøtul C 550 Rockland May 15, 2020.

Heat Output Range:1 11,700 to 34,900 BTU/hr.

Max. Heat Output: 65,000 BTU/hr. Check Building Codes
When installing, operating and maintaining your
Heating Capacity:2 Up to 1,700 sq. ft. Jøtul C 550 CB fireplace insert, follow the guidelines
Maximum Burn Time:2 Up to 9 hours presented in these instructions, and make them available
to anyone using or servicing the stove.
Combustion Efficiency:3 HHV LHV
71.48% 77.28% In the U.S., the National Fire Protection Association’s Code,
CO Emissions:4 141.62 g/hr NFPA 211, Standards for Chimneys, Fireplaces, Vents and
Pariculate Emissions:5 4.5 g/hr Solid Fuel Burning Appliances, or similar regulations, may
Fuel: U
p to 24” Logs (610 mm) apply to the installation of a solid fuel burning appliance
in your area.
See the Operation section of this manual for important
information regarding the safe, proper, and most efficient In Canada, the guideline is established by the CSA
operation of your stove. Standard, CAN/CSA-B365-M93, Installation Code for Solid-
1 Heat Output Range results are determined during Fuel-Burning Appliances and Equipment.
specific emissions tests established by the EPA.
The Maximum Heat Output value is representative of a THE JOTUL C 550 CB ROCKLAND FIREPLACE INSERT IS NOT
more frequent re-fueling cycle than specified in the EPA APPROVED FOR USE IN MOBILE HOMES.
High Heat Output test method.
2 Heating Capacity and Maximum Burn Time will vary
depending on design of home, climate, wood type and
operation
3
High Heat Value and Low Heat Value are obtained per CSA
B415.1-10 test method. HHV calculation encompasses all
products of combustion, including water condensation. NOTE:
LHV calculation includes water in its vapor state. Simply CONSULT THE AUTHORITY HAVING
put, HHV assumes all the water component is in a liquid JURISDICTION IN YOUR LOCALE
state (condensed) at the end of combustion and that (SUCH AS MUNICIPAL BUILDING
heat recovered from condensation can be put to use. DEPARTMENT, FIRE DEPARTMENT,
4
Carbon Monoxide Emissions rate results from Test FIRE PREVENTION BUREAU,
Method CSA B415.1-10. ETC.) BEFORE INSTALLATION TO
5.
DETERMINE THE NEED TO OBTAIN A
Particulate Emissions rate is obtained using EPA Test PERMIT.
Method 28-5H.

3
Jøtul C 550 CB Rockland 139656_09 8/17

Preparation
We strongly urge you to have your authorized Jøtul
Safety Notices dealer install your new Jøtul C 550 CB Fireplace Insert.
• BURN SOLID WOOD FUEL ONLY. DO NOT BURN • Check with local building officials to determine what
ANY OTHER FUELS. permits may be required before installation.
• DO NOT USE CHEMICALS OR FLUIDS TO • Notify your insurance company before installing this
START THE FIRE. DO NOT BURN Garbage OR fireplace.
FLAMMABLE FLUIDS.
• IF THIS ROOM HEATER IS NOT PROPERLY Unpacking the Fireplace
INSTALLED, A HOUSE FIRE MAY RESULT. TO All firebox components of the Jøtul C 550 CB Fireplace
REDUCE THE RISK OF FIRE, FOLLOW THE Insert are contained within the carton on a single pallet.
INSTALLATION INSTRUCTIONS. FAILURE TO The Surround Kit is packaged separately.
FOLLOW THESE INSTRUCTIONS MAY RESULT IN As you unpack the contents, inspect each item for
PROPERTY DAMAGE, BODILY INJURY, OR LOSS damage. Notify your dealer of any damage such as dents,
OF LIFE. cracked glass, or broken bricks.
• CONTACT THE LOCAL BUILDING OR FIRE
OFFICIALS ABOUT RESTRICTIONS AND Contents:
INSTALLATION INSPECTION REQUIREMENTS IN • Firebox Assembly - including Firebricks
YOUR AREA. WHEN NOT ADDRESSED IN THIS • Draw-Down Flue Collar Adaptor - including Pins
MANUAL, OR BY LOCAL CODE AUTHORITIES, • Stove Hardware Bag
INSTALLATION SPECIFICATIONS AND • Fireplace Conversion Notice Plate
REQUIREMENTS DEFER TO NFPA 211 OR CSA B 365. • Blower Power Cord
• AC Power Receptacle Lead
• DO NOT CONNECT THIS FIREPLACE TO ANY AIR • Blower Control Knob
DISTRIBUTION DUCT OR SYSTEM. • Leg Levelers, (2) See Appendix, pg. 22.
• DO NOT USE GRATES OR ANDIRONS TO • Door Knob parts See Appendix, pg. 23.
ELEVATE THE FIRE. BUILD FIRE DIRECTLY ON
THE FIRECHAMBER FLOOR. Tools & Materials Required:
• EXTREMELY HOT WHILE IN OPERATION! KEEP • work gloves • safety glasses
CHILDREN, CLOTHING AND FURNITURE AWAY. • tape measure • Phillips screwdriver
CONTACT WILL CAUSE SKIN BURNS. • power drill / 1/8” bit • flashlight
• NEVER OPERATE THE FIREPLACE WITH A • High-temperature sealant
CRACKED OR BROKEN GLASS PANEL. • 1” (25 mm) masonry anchors or nails (two)
• 1/4” x 3/4” self-tapping screws (three)
• Install smoke detectors in the living areas and • 10 mm (1/4”) open end wrench or socket driver
bedrooms of your home. Test them regularly
and install new batteries twice annually.
When installed in the same room as the stove, Removing the Firebox from Pallet
a smoke detector should be located as far 1. Inspect the firebox assembly for damage and
from the stove as possible to prevent it from contact your dealer if any is found.
sounding when adding fuel to the fire. 2. The firebox may be lightened by removing the door,
• Avoid creating a low pressure condition in firebricks and baffle plates. See page 12 for details
the room where the stove is operating. Be on baffle plate removal.
aware that operation of an exhaust fan or 3. The firebox is secured to the pallet by a steel
clothes dryer can create a low pressure area bracket on each side and one screw in the bottom
and consequently promote flow reversal at the front. Use a 1/4 socket to remove these
through the stove and chimney system. The five screws and lift the firebox to disengage the
chimney and building, however, always work brackets. Discard brackets.
together as a system - provision of outside
air, directly or indirectly to an atmospherically 4. Install the Door Knob parts in the order shown in
vented appliance will not guarantee proper fig. 24, page 24. Install the Blower Control Knob,
chimney performance. Consult your local found in the Miscellaneous Kit bag.
Jøtul authorized dealer regarding specific
installation/performance issues.

4
 Jøtul C 550 CB Rockland 139656_09 8/17

Specifications
Flue Collar: 6” (152 mm)
Firebox Capacity: 2.08 cu. ft.
Weight: 550 lbs. (249.5 kg)

Optional Surrounds and Accessories

Steel Wide Surround, 44”x 34” / Matte Black 156432
Trimable Surround, 40”x 32” / for Z-C fireplaces 157324
Stove Gloves 157363
Universal Gasket Kit 157050
Blower Flex Conduit Kit 158002





2 7
Optional
Wide Surround Panel 34 “
  (Backing Plate)
 406 mm


 1 1/4”
 32 mm
Standoff from fireplace face
with optional Wide Surround


 23 3/4”
602 mm
Glass Area
242 sq.in. 21 3/4”
552 mm

18”
458 mm
Figure 1. Jøtul C 550 CB Rockland Critical dimensions.

5
 Jøtul C 550 CB Rockland 139656_09 8/17

Installation
Masonry Fireplace Requirements Factory-Built Fireplace Requirements
The Jøtul C 550 CB is approved for installation into The Jøtul C 550 CB is approved for installation into a
a structurally sound, code-approved, solid masonry factory-built fireplace meeting the following conditions:
fireplace meeting the following conditions: • The factory-built fireplace must be listed per
• The entire fireplace and chimney must be cleaned UL 127 or ULC S610.
and inspected to NFPA 211 Level II standards before • The factory-built chimney system must be fully-
installation. The system must meet local building code lined with listed chimney liner meeting type HT
requirements. requirements (2100°F) per UL 1777 (U.S.) or ULC S635
• The structure and components must be free of any (CAN). Some liner manufacturers require insulation in
defects such as cracks or broken bricks or flue tiles. order to achieve a UL 1777 or ULC-S635 listing. Check
Any damage must be repaired before installation of with the liner manufacturer to determine if insulation
the fireplace insert. is required. Insulation is recommended, especially
Any joint or gap that may exist between the hearth if the chimney is located in a chase outside of the
extension/fireplace facing and the fire chamber must building envelope. The liner must be securely attached
be permanently sealed with medium-duty refractory to the insert flue collar and the chimney top.
mortar. • THE TOP PLATE OF THE LINER SYSTEM MUST NOT
• The chimney must have a clay tile liner or a stainless BLOCK AIRFLOW BETWEEN THE COOLING WALLS OF
steel liner utilizing a positive connection. THE FACTORY-BUILT AIR-COOLED CHIMNEY SYSTEM.
These airways MUST be left open under all conditions
• Do not remove bricks or mortar from the fireplace or to maintain proper air-cooling of the chimney system.
chimney. However, masonry or steel may be removed See fig. 3.
from the smoke shelf and adjacent damper frame
area to accommodate installation of a chimney liner, • The damper area or fireplace front must be sealed to
provided that their removal will not weaken the prevent passage of room air into the chimney cavity.
structure of the fireplace or chimney, and will not
reduce protection for combustible materials.
• Chimney Height:
Minimum - 15 ft. ( 4.57 meters) 
Maximum - 33 ft. (10.5 meters)  


Minimum Fireplace Dimensions
 
 
 
A: Front Width* ....................................... 33” (838 mm)
B: Height .......................................... 23 3/4” (603 mm) 
 


C: Rear Width ......................................... 24” (610 mm) 

D: Rear Height....................................... 22” (559 mm)



E: Depth....................................................18” (457 mm) 

*NOTE: Width dimension accommodates clearance for 

blower power cord routing. 
 
 
 
 

 
 
  
 

   

  
  
  



Figure 3.
Figure 2. Minimum fireplace dimensions. Prefabricated fireplace installation requirements.

6
 Jøtul C 550 CB Rockland 139656_09 8/17

Factory-Built Fireplace Requirements, cont’d. Hearth Protection Requirements

• The convection chamber/louvers of the zero- The floor area in front of fireplace insert must be pro-
clearance fireplace MUST NOT be blocked off. The use tected from live sparks and radiant heat.
of the cast iron surround panels may not be possible • Materials: Hearth protection must be a
in these instances. A custom-built surround panel noncombustible insulating board such as 1/2”
system may be used provided it does not interfere millboard (R-value 1.1), UL listed Type II hearth board,
with air circulation through the convection chamber/ or the equivalent mortared masonry material.
louvers. Alternate protection must be composed of materials
• Air flow within and around the factory-built fireplace as specified by NFPA 211.
shall not be altered by installation of the insert. • Protected Area:
• Alteration of the fireplace in any manner is not U.S: 16” Deep x 37” Wide
permitted; i.e. firebrick or refractory panels MUST CAN: 20” Deep x 37” Wide
NOT be removed in order to accommodate the insert. See exception for 18” depth below.
Exceptions to this are: U.S. : Front -
a. External trim pieces, that do not affect the The protection must extend at least 16 inches
function of the fireplace, may be removed forward from the fireplace insert door opening as in
providing they can be stored on or within fig. 4. (14 7/8” from Surround facing).
the fireplace for reassembly if the insert Canada: Front -
were to be removed. The protection must extend at least 20 in. for-
b. The chimney damper may be removed to ward from the fireplace insert door opening, (18 7/8”
install the chimney liner. from Surround facing).

• Inserts that project from the factory-built fireplace In Canada, Front protection may be reduced to 18”
must be furnished with appropriate means under the following conditions:
of support. The weight of the insert must not a) it is composed of noncombustible material
compromise the means of support for the factory- having an R-value of 1.1 or higher such as 1/2” thick
built fireplace. millboard. See Appendix A on page 23 for alternate
• Fireplace Conversion Notice 220508 must be examples.
permanently attached to the back of the fireplace. b) it is raised a minimum of 2 1/2” and con-
This metal label is included in the bag containing this structed on noncombustible materials in a code-
manual. approved masonry fireplace. See fig. 5.
• Final approval is contingent on the authority having
local jurisdiction. U.S. & Canada: Side Protection: - Protection must
extend a minimum 18 1/2 in. to both sides of the
center line of the insert. See fig 6, A.

Min.
16” U.S.
Min.
20” CAN
from door 18” from
opening door
opening
Min.
14 7/8” U.S.
18 7/8” CAN
from
surround face
2 1/2”

COMBUSTIBLE COMBUSTIBLE NON-COMBUSTIBLE MATERIAL

NON-COMBUSTIBLE MATERIAL
FLOORING FLOORING

Figure 4. Required hearth protection if flush with Figure 5. Canada only:

combustible floor materials. Minimum depth with code-approved raised hearth.

7
Jøtul C 550 CB Rockland 139656_09 8/17

Clearance to Combustible Materials

• There may be no combustible materials located • Specific clearance (open space) must be
anywhere within 36” (914 mm) of the front of maintained between the fireplace insert and
the fireplace insert. This precaution includes combustible materials located above and to the side.
items such as drapes or doors that could swing See figures 5-6 for minimum dimensions.
into the area within 36” of the insert.

Minimum Clearances for units with

serial numbers after 11902
Serialized labels are located on the shipping crate, firebox floor, and firebox shroud.

General Clearances Mantel Clearances

All clearance specifications are approved for both the U.S. The installation must conform to the minimum mantel
and Canada, except as noted. Clearances are measured clearances specified in the chart below. These clearances
from the hearth surface, door opening, or center line as may be reduced with installation of Jøtul Mantel Heat
noted below. Shield 156448 as specified in the chart. Clearance
reduction to mantel construction may also be made in
For units with Serial Numbers after 11902 conformance to NFPA 211 or CAN/CSA B365.

A: Hearth Protection, width from centerline:........... 

.......................................................... 18 1/2” (470 mm) 

B: Hearth Protection, forward from door opening: .


.................................... US: 16” / CAN: 20”(508 mm) 
C: To Side Trim, from centerline 
< 1” thick................................................. 21 3/4” (552 mm)
 

> or = to 1” to 6” max. thickness...... 23” (584mm) 
D: To Side Room Wall, from centerline.....28” (711 mm)

E: To Top Trim, 1” max. thickness, from hearth:
................................................................ 39” (991 mm) 
F: To Mantel, 3 1/2” max. depth, from hearth: 
.............................................................40” (1060 mm)
To Mantel, 11 1/2” max. depth, from hearth
............................................................. 46” (1168 mm)
See fig. 7 for clearances with Mantel Heat Shield.

Figure 7. Mantel Clearance Detail - measured from
the hearth surface to the lowest mantel surface.

For units with Serial Numbers after 11902


A B C D E
 46” 44 1/2” 43” 41 1/2” 40”
116.8 cm 113 cm 109.2 cm 105.4 cm 101.6 cm

U.S. & CAN: With Mantel Heat Shield 156448

 43” 41 1/2” 40” 38 1/2” 37” *

109.2 cm 1 05.4 cm 101.6 cm 97.8 cm 9 4 cm
  * clearance reduction applies to both 3 1/2” Mantel and 1” Top Trim
Figure 6. Minimum clearance to combustible materials.

8
 Jøtul C 550 CB Rockland 139656_09 8/17

Minimum Clearances for units with

serial numbers before 11903
Serialized labels are located on the shipping crate, firebox floor, and firebox shroud.

These older units may be updated for installation at the reduced clearances on the
preceding page with installation of Jøtul C 550 CB Clearance Reduction Kit 157705.

General Clearances Mantel Clearances

These clearances are specified for either the U.S. The installation must conform to the minimum
or Canada as indicated. Clearances are measured mantel clearances specified in fig. 7a and the chart
from the hearth surface, door opening, or below. These clearances may be reduced with
centerline as noted below. installation of Jøtul Mantel Heat Shield 156448 as
specified in the chart. Clearance reduction to mantel
construction may also be made in conformance to
For Stove Serial Numbers before 11879
NFPA 211 or CAN/CSA B365.
A: Hearth Protection, width from centerline:
18 1/2” (470 mm)
For Stove Serial Numbers before 11903
B: Hearth Protection, forward from door opening: .
US: 16” / CAN: 20”(508 mm) A B C D E
C: To Side Trim, 1” max. thickness, from centerline .. U.S: 57 3/4” 56 1/4” 54 3/4” 53 1/4” 51 3/4”
US and CAN: 21 3/4” (552 mm) CAN: 63 1/2” 62” 60 1/2” 59” 57 1/2”
D: To Side Room Wall, from centerline: 161.3 cm 157.4 cm 153.7 cm 150 cm 146 cm
US and CAN: 54” (1372 mm) U.S. & CAN: With Mantel Heat Shield 156448
E: To Top Trim, 1” max. thickness, from hearth: 48” 46 1/2” 45” 43 1/2” 42”
US: 51 3/4” / CAN: 57 1/2” (1460 mm) 127.9 cm 118.1 cm 114.3 cm 110.4 cm 106.6cm
F: To Mantel, 3 1/2” max. depth, from hearth:
US: 51 3/4” / CAN: 57 1/2” (1460 mm)
To Mantel, 11 1/2” max. depth, from hearth 
US: 57 3/4” / CAN: 63 1/2” (1613 mm) 


See fig. 7a for clearances with Mantel Heat Shield. 

 











 

Figure 6a. Minimum clearance to combustible materials. Figure 7a. Mantel Clearance Detail - measured from
the hearth surface to the lowest mantel surface.

9
Jøtul C 550 CB Rockland 139656_09 8/17

Chimney Connection Requirements 5. For external chimneys, (one or more sides are
exposed to the outside below the roof line, including
garages), a positive connection to the first flue tile is
The insert must be connected to a code-approved acceptable provided the tile is no larger than 8” x 8”.
masonry chimney or listed factory-built fireplace
6. A 6”, 7”, or 8” stainless steel liner, extending the
chimney with a direct (positive) flue connector into
full height of the chimney, is required for those
the first chimney liner section. The chimney size
installations where the flue tile is greater than
should not be less than, nor more than, three times
8” x 12” for internal chimneys, or 8” x 8” for external
greater than the cross-sectional area of the flue
chimneys. In such cases, a damper block-off plate is
collar.
not required.
The optional Jøtul Draw-Down Adaptor Kit
Canada Requirement:
156073 is available to ease connection of the
chimney liner with the flue collar. The insert must be installed with a continuous chimney
liner of 6” (152 mm) diameter extending from the
A positive connection must be made between
fireplace insert to the top of the chimney. The chimney
the fireplace insert and the chimney by one of the
liner must conform to the Class 3 requirements of CAN/
following approved methods.
ULC-S635, Standard for Lining Systems for Existing
U.S. Only Requirements: Masonry or Factory-Built Chimneys and Vents, or CAN/
1. The insert must be connected to a code-approved ULC-S640, Standard for Lining Systems for New Masonry
masonry chimney with a direct (positive) flue Chimneys.
connector into the first chimney liner section. See fig. 9.
2. The cross-sectional area of the chimney flue may Do not use aluminum or galvanized steel pipe for
not be less than the cross-sectional area of the chimney connection components - these materials are
flue collar.. not suitable for use with solid fuel.
3. A sealed block-off plate must be installed at the
damper area of the existing fireplace, unless Flex
the liner is connected directly to the top of the Connector
chimney. See fig. 8. Pipe
extends at
4. For internal chimneys, (no sides of the chimney least into
exposed to the outside below the roofline,) the first
a positive connection into the first flue tile is flue tile
acceptable provided the tile is no larger than 8” x 12”.



 Flex
Connector

Adjustable
Sealing Plate

Damper Attach Fireplace

Frame Conversion
Locking Notice Plate
Bracket to Rear Wall of
Fireplace

Figure 8. Positive Chimney Connection with an example of

a damper block-off plate - U.S. only.

10
 Jøtul C 550 CB Rockland 139656_09 8/17

Fireplace Chimney Preparation

1. Remove the existing damper and linkage
components from the fireplace. Alternatively,
you can wire the damper plate to lock it in the
open position. Thoroughly clean the firebox and
smokeshelf area with a wire brush.
2. If the fireplace has been modified to
accommodate installation, use anchors or
masonry nails to attach the metal Fireplace
Conversion Notice Plate (PN 220508) to the back
wall of the masonry fireplace firebox where it will
be readily seen should the insert be removed.
3. If appropriate, install the damper sealing plate
according to the manufacturer’s instructions.
The sealing plate may require trimming to
accommodate your specific fireplace damper
frame.

Masonry or Listed Sealed connec-

HT Prefabricated tion to chimney
Chimney Cap cap

Damper linkage
removed and
plate is removed
or locked open
Attach
Fireplace
Conversion
Notice Plate
to Rear Wall
of Fireplace

Figure 9. A fully-relined chimney is required in Canada

and highly recommended in the U.S.

11
Jøtul C 550 CB Rockland 139656_09 8/17

Installing the Fireplace Insert

Inner Shroud Quik-connectors
Power Cord Orientation
If the optional Flex Conduit Kit 158002 will be
installed, use the instructions included with that kit
in conjunction with those below. See also Appendix, Phillips
page 25. screw
1. Determine to which side the blower power cord
will be routed. DO NOT ROUTE THE POWER CORD
ACROSS THE FRONT OF THE FIREPLACE. Control
Switchplate
2. Insert the AC power receptacle lead through the ap-
propriate inlet in the side of the firebox. See fig. 10. Receptacle
Bracket Wire Harness Lead
Remove the #8 x 5/8” phillips screw already in place
and engage the receptacle bracket with the tab in Figure 10.
the inlet opening. Reinstall the screw. Routing the AC wire harness leads.
3. Route the AC power wire harness through the hole
in the Inner Shroud and around the front of the Flexible Flue
Liner
blower. Plug the male quick-connector into the cor-
responding female connector on the blower wire
harness, located between the two blowers. Loosen Flex Liner
Adaptor
the Control Switchplate wing nut to swing the
(if appropriate)
switch assembly out for better access to the female
connector. Draw-down
After connection, relocate the whole wire harness Figure 11. Adaptor

behind the blower and resecure the switchplate. Install

Draw-Down Retainer Pin
4. Plug the power cord into the receptacle, but do not Adaptor Cotter Pin
plug it into the wall outlet until the installation is
Install the Draw-Down Adaptor
Skamol Panels
1. Insert the end of the chimney flue flex pipe as far as
it will go into the non-crimped end of the adaptor or,
if appropriate, the adaptor that may be supplied by
the flex liner manufacturer.
Orient the draw-down adaptor so that the retainer Right Baffle
Left Baffle
pin will be parallel with the front of the fireplace.
This will ease locating the cotter pin hole. Fig. 11.
2. Drill holes through the flex pipe at the three pilot Rear Secondary
hole locations in the adaptor and secure with sheet Locator Holes Air Tube
metal screws.
Install the Firebox Middle
The cast iron baffles must be removed to secure the Secondary Air Tube
draw-down adaptor to the firebox. The Left Baffle has Front Secondary Air Tube
three bosses cast into the underside that engage with
corresponding locator holes in the air tubes to lock each Figure 12.
tube in correct position. Use a flashlight to locate the Remove Baffles and Front Secondary Air Tube.
bosses by lifting up on the Left Baffle. See fig. 12.
1. Lift up the Left Cast Iron Baffle to disengage it from
the air tubes, and remove each air tube. 5. Insert the retainer pin through the appropriate holes
in the adaptor ears, and lock the retainer pin in place
2. Push up on the Right Baffle and remove the Left
using the cotter pin.
Baffle, dropping it down and out.
6. Replace first the right baffle, then the left baffle,
3. Lift and remove the Right Baffle.
followed by the air tubes. ADJUST THE AIR TUBES AS
4. Locate the fireplace insert in its final position. From NECESSARY TO BE SURE EACH IS PROPERLY ENGAGED
within the firebox, reach up and pull the Draw-down WITH THE ADJACENT LOCATOR BOSSES ON THE LEFT
Adaptor into the insert flue collar. BAFFLE.

12
 Jøtul C 550 CB Rockland 139656_09 8/17

Figure 13.
Right Breastplate Left Breastplate
Surround Panel assembly
viewed from backside.

Tools Required:
• 10 mm socket or wrench Alignment Set Screw

ENAMEL CAUTION NOTE:

The assembled surround
is very heavy. Enamel Right Leg
All fasteners are M6 x 10 mm hex
head bolts, pre-installed.
surfaces may be easily Left Leg
damaged if parts strike
Hang Tabs Hang
against each other. Tabs
Have assistance available
to help carefully attach
the surround to the Front Grille

firebox and avoid contact

with the plinth assembly.

Right Plinth Half

Left Plinth Half

Plinth Mounting
Bracket

Figure 14. Bottom Surround Trim assembly.

Surround Assembly 5. If appropriate, attach the Extended Surround Panel to

All fasteners have already been installed in the the firebox. See illustration on page 6. With the painted
appropriate locations at the factory. You will need to side facing out, engage the hooked tabs on panel with
remove them, attach the parts together as described the slots in the backside of the Surround Brackets on the
below and reinstall the fasteners at those locations. firebox. Extend the blower power cord out beyond the
1. Layout the parts. Place the castings face down on front of surround panel.
a protective surface such as carpeting, blankets or a 6. Attach the Bottom Trim assembly to the two studs
sheet of cardboard. See fig. 13. located in the firebox floor between the blowers using
2. Attach the Breastplates to each other. the M6 nuts already in place.
Use a 10 mm socket or wrench with two M6 x 10 hex 7. Attach the Surround assembly to the Firebox.
head flange bolts. Adjust the set screw to obtain Lift the entire assembly upright and position it in
parallel alignment of the two plates. front of the insert firebox. The four Hang Tabs on the
3. Attach the Leg plates. The Legs must be oriented with surround legs must engage with the adjacent cutouts
the Hang Tabs on the inside edges as shown in fig. 13. in the two adjacent support brackets on the sides of
Use the two remaining M6 x 12 hex head flange bolts the firebox opening. The surround will easily engage
to attach the Legs to the Breastplate assembly. with these brackets if the firebox is slightly proud of the
fireplace opening.
4. Attach the two Plinth half-panels together with the
single M6 x 10 hex bolt. Attach the Plinth Mounting 8. Check the alignment of the breastplates for “bowing”
Bracket to the back of the Plinth assembly using the and adjust the set screw as necessary.
other two M6 x 10 bolts and washers. Orient the 9. Push the entire unit into position so that the surround is
bracket as shown in fig. 14. flush against the fireplace face.

13
Jøtul C 550 CB Rockland 139656_09 8/17

Operation
A seasoned log will have check marks on the ends and
be lighter than an unseasoned log which will show little
or no check marks.
We recommend using a moisture meter to determine
Read the following section carefully before building a fire the moisture content of your wood. For purposes of
in your fireplace insert. home heating, your fuel should have a moisture content
between 12 - 20%. Wood with higher moisture content
Combustion Efficiency will burn, however, very inefficiently. Most of its heat
The Jøtul C 550 has an EPA tested High Heating Value value will be lost to driving water out of the wood.
(HHV) efficiency rate of 71.48. There are, however, aspects Worse, that moisture can condense as creosote in the
of efficiency that you should be aware of in order to get relatively cool chimney flue, increasing the potential
the most from your stove. for a chimney fire. Use of unseasoned wood defeats the
purpose of any modern wood-burning stove.
Operation habits and fuel moisture can have a
significant effect on efficiency. Poorly seasoned wood
DO NOT BURN:
having a higher than optimum moisture content, can
• Coal;
reduce the amount of energy transferred tothe living
• Garbage;
area as a result of the energy expended to evaporate
• Synthetic fuel or logs;
the excess fuel moisture in order for the wood to burn.
• Material containg rubber, including tires;
Operational aspects, such as not building a robust
• Material containing plastics;
kindling fire to readily ignite the larger fuel pieces, can
• Waste petroleum products, asphalt products, paints,
result in an inefficient smouldering fire. Additionally,
paint thinners or solvents;
most modern wood heaters’ optimum performance and
• Materials containing asbestos;
efficiency are at the medium to medium -low burn rates.
• Construction or demolitioin debris;
The location of the stove can have a significant • Railroad ties or pressure-treated wood;
effect on heating efficiency, primarily in regards to • Manure or animal remains;
distribution of the heat. For example, a wood heater • Salt water driftwood or other previously salt-water;
centrally located in the residence in an open living area saturated materials;
will likely provide better circulation of heat than will a • Unseasoned wood; or
stove located in a room adjacent to the larger living area. • Paper products, cardboard, plywood, or particle board.
(The prohibition against burning these materials does
Minimize Carbon Monoxide Emissions not prohibit the use of fire starters made from paper,
cardboard, saw dust, wax or similar substances for the
Testing the C 550 to CSA B414.1-10 measured carbon purpose of starting a fire.)
monoxide emissions at 141.62 g/hr. Most means of The burning of any of these materials can result
combustion produce some level of CO, including wood in the release of toxic fumes, or render the heater
fires. Proper operation techniques, as outlined in this ineffective and cause smoke. Never use gasoline,
manual, will help ensure minimum emission output. gasoline-type lantern fuel, kerosene, charcoal lighter
Maintaining a well-established fire and avoiding fluid, or similar liquids to start or “freshen-up” the fire.
operation that produces a smouldering, smoky fire, will Always keep such liquids away from the heater at all
greatly reduce CO levels. times.
It is highly recommended that a CO monitor (de-
tector) be installed in the same room as the stove. The
monitor, however, should be located as far away as
C 550 CB Functionality
possible from the stove to avoid alert soundings when When used with dry wood and a well-drafting chimney
adding fuel to the fire. system, modern non-catalytic wood stoves burn fuel
efficiently by the precise control and delivery of primary
and secondary air to the fire.
Wood Fuel and Performance
Primary Air is drawn into an inlet at the rear of the
The Jøtul C 550. is designed to burn natural wood only. firebox and directed through a regulator shutter under
Higher efficiencies and lower emissions generally result the front door before entering the lower fire chamber.
when burning air-dried, seasoned hardwoods, as opposed Additional primary air is directed to the top of the front
to softwoods, green or freshly cut hardwoods. Wood that door to act as an air wash which may prevent extreme
has been air-dried for a period of 6 to 14 months will provide soot build-up on the glass panel. The amount of primary
the cleanest, most efficient heat. Wood seasoned more air available to the fire determines the intensity of heat
than 2 years will burn too quickly to take advantage of the output and rate of fuel combustion; the greater the
stove’s low end efficiency strength. amount of air, the greater the heat output, the faster the
wood burns. The primary air setting also determines the

14
 Jøtul C 550 CB Rockland 139656_09 8/17

effectiveness of the air wash over the glass; the more open Blower Settings / Air Control
the setting, the cleaner the glass will remain. Additional
Use the following guide for best performance.
air is separately directed into the top of the fire chamber
to support combustion of exhaust gasses before passing Burn Rate Air Control Setting Blower Speed
out of the stove. This unregulated Secondary Air enters Low 5/32” Open Low / On at 30 min.
through the inlet in the rear of the firebox and is heated Med. Low 3/16”-5/16”Open Low / On at 30 min.
Med. High 5/16”-1/2”Open Low / On at 30 min.
as it passes over the back into a two-tiered manifold
High Max. Open High / On
at the top of the firechamber. Volatile gases, released
unburned from the fuel bed, rise to the baffle where they
are turbulently mixed with the hot, fresh oxygen. Secon-
dary combustion then occurs before the gases pass into the
heat exchange chamber.

Air Control Settings

Control Lever
A single lever regulates the Primary Air flow that
controls the intensity of the fire and consequent heat  

output and burn time. This lever is located within the 

slot on the upper right front of the fireplace insert. 
When first starting or reviving the fire, the control
lever should be set at the far right position to allow
the maximum amount of air into the stove. See fig.15.
After the fire is well-established, the lever should be set
at position to moderate incoming air to maintain the
desired long term heat output and/or burn time.
In general, the more air made available to the fuel
will result in the hottest fire intensity and the fastest
fuel consumption. Alternatively, the less air made
available to the firebox will result in low heat output
and slow fuel consumption.

Break-in Period 

The cast iron parts of your fireplace insert require a
Figure 15. Air Control Setting
break-in process to allow them to gradually adjust to
thermal expansion and contraction. This is accomplished
by building a series of three or four fires, each somewhat
hotter than the last. Allow the fireplace insert to cool
completely before building the next fire.
Limit the first fire to just kindling and a couple of 1 -2
inch logs and add progressively more and larger logs to
subsequent fires, keeping the Air Control set to the fully Andirons
open position.
It is normal for a new fireplace insert to emit
odor and possibly smoke during the first few fires.
This is characteristic of the burn-off of residues from Figure 16.
the manufacturing process and the curing of painted Fuel load area - keep logs behind the andirons.
surfaces. Open a window near the fireplace insert to
provide plenty of fresh air to the room during this
“seasoning” period.
WARNING!
ALWAYS WEAR STOVE GLOVES WHILE TENDING THE FIRE. NEVER OVER-FIRE THE STOVE. IF ANY PART OF
THE STOVE OR CHIMNEY GLOWS, YOU ARE OVER-
NEVER ALLOW THE FIRE TO REST DIRECTLY ON THE GLASS. FIRING. A HOUSE FIRE OR SERIOUS DAMAGE TO
KEEP THE LOGS SPACED AT LEAST ONE INCH FROM THE GLASS THE STOVE OR CHIMNEY COULD RESULT. IF THIS
TO ALLOW FOR PROPER AIR FLOW WITHIN THE STOVE. AVOID CONDITION OCCURS, IMMEDIATELY CLOSE THE AIR
STRIKING THE GLASS. CONTROL.

15
Jøtul C 550 CB Rockland 139656_09 8/17

Starting and Maintaining a Fire Adding Fuel to the Fire

Burn only solid wood directly on the bottom grate of the stove. When reloading the stove while a bed of hot embers still
Do not elevate the fire in any way. exists, follow this reloading procedure:

Traditional Fire Building • Always wear stove gloves when tending to the fire.

1. With the primary air control lever in the full open • Push the Air Control Lever to the full open position (far
position (to the right), start with several sheets of right).
crumbled newspaper placed directly on the grate. On • Always wait a few seconds before opening the door.
top of the newspaper, place several pieces of small This allows the renewed air circulation to clear un-
dry kindling (approx. 1” in diameter) with two to three burned gases from the firebox.
larger logs (approx. 3” to 5” in diameter) on top. • Use a stove tool or poker to distribute the hot embers
2. Light the fire and close the door, slowly building the equally around the firebox.
fire by adding larger and larger logs. Be sure to follow • Load the fuel, usually with smaller logs first.
the break-in procedure before creating a hot fire that Keep logs behind the andirons. See fig. 16.
might damage the stove.
• Close the doors and secure the latch.
3. Once the fire has become well established, adjust the
• Wait 5 – 10 minutes for the fire to reestablish before
primary air control lever as necessary to generate the
adjusting the Air Control Lever for the desired heat
desired heat output and burn time.
output. If a thick bed of live coals is present, you may
be able to add fuel and immediately set the air control
Top-Down Fire Building - See fig. 17. without waiting for the fire to be reestablished.
Many people find this method to be superior to the Experiment with a variety of air control settings to
traditional method. determine the best one for your individual circumstanc-
1. With the primary air control lever in the full open es. Remember that fuel characteristics, chimney system
position (to the right), place two short 1/4-split logs on condition, building design, and weather conditions all af-
the firebox floor, perpendicular to the rear wall, about fect the performance of your fireplace insert. In time, you
6 inches apart. will discover how these elements combine and how you
can work with them to achieve satisfactory performance.
2. Place kindling across the base logs.
3. Place one or two smaller logs on top of the kindling.
OPERATE THE INSERT ONLY WITH THE DOOR FULLY
5. Place newspaper between the two bottom logs under CLOSED. OPERATION WITH THE DOOR PARTIALLY OPEN
the kindling. Light the news paper and close the door. MAY RESULT IN OVER-FIRING. IF THE DOOR IS LEFT
Continue to add kindling and small logs as necessary PARTIALLY OPEN, GAS AND FLAME MAY BE DRAWN OUT
to build the fire. Keep the air control fully open until OF THE STOVE CREATING SAFETY RISKS FROM BOTH FIRE
the fire is well-established. AND SMOKE.

Creosote and Soot Formation and

the Need for Removal
This appliance is designed to burn wood cleanly and
efficiently when operated as described in this manual.
However, when wood is burned slowly and at low
temperatures, tar and other organic vapors are produced
which condense on the relatively cooler chimney flue
surfaces to form creosote. Failure to keep the chimney
system free of creosote build up could result in a chimney
fire.
The creosote that accumulates in the chimney
is highly flammable and is the fuel of chimney fires.
To prevent chimney fires, it is important to have the
chimney flue and connector pipe cleaned and inspected
at the beginning of the heating season and then
inspected every other month during frequent use. Clean
Figure 17. Top-down Firebuilding
the chimney whenever creosote accumulation of 1/4”
or more is evident. A qualified chimney sweep or other
authorized service person can provide this service.
16
 Jøtul C 550 CB Rockland 139656_09 8/17

It is also important to remember that chimney size,

temperature and height all affect draft which in turn
affects the formation of creosote. An exterior chimney, WARNING !
whether masonry or prefabricated steel, will be exposed 
THIS BLOWER MUST BE ELECTRICALLY
to cold outside temperatures, and consequently, will be GROUNDED IN ACCORDANCE WITH LOCAL
more prone to creosote accumulation than an interior CODES OR, IN THE ABSENCE OF LOCAL
CODES, WITH THE CURRENT ANSI/NFPA
flue.
70, NATIONAL ELECTRICAL CODE OR CSA
A chimney flue located within the home interior will C22.1-CANADIAN ELECTRICAL CODE.
benefit from the insulating characteristics of the building

THIS UNIT IS SUPPLIED WITH A THREE-
itself. Consequently, the flue system will be less conducive PRONG (GROUNDING) PLUG FOR
to condensation of unburned gases and minimal creosote PROTECTION AGAINST SHOCK HAZARD
accumulation will result. AND SHOULD BE PLUGGED DIRECTLY INTO
A PROPERLY GROUNDED THREE-PRONG
As a general rule, try to avoid burning the insert at RECEPTACLE. DO NOT CUT OR REMOVE
the lowest air control settings. Although a low setting THE GROUNDING PRONG FROM THE PLUG.
will prolong burn time, it may also result in incomplete DO NOT USE ANY POWER SUPPLY CORD
combustion. In reducing the fire intensity, draft is OTHER THAN THAT SUPPLIED WITH THIS
weakened and the chimney flue cools. This, together with UNIT.
the increase in unburned gases, leads to rapid creosote
 ALWAYS DISCONNECT THE POWER
accumulation. SUPPLY WHEN PERFORMING ANY SERVICE
ON THE FIREPLACE INSERT.

Blower Operation
Access the blower control panel by lifting the cast iron
lower grille up off the insert.
The dual blowers will enhance heat circulation around
the firebox and out into the room. In the Automatic 
setting, the blowers are controlled by a heat activated Color Key
switch (snapstat) that will only function when the speed 
BR - Brown
control is ON. After the fire has been burning for a time, BL - Blue

the snapstat will react to the heat and activate the  
BK - Black
blowers. Conversely, the blower will continue to operate GY - Gray
until the snapstat cools as the fire wanes. The blowers will 
G - Green
then shut off automatically.

The Manual setting overrides the snapstat 


functionality allowing blower operation regardless of 

temperatures.   

For best performance, do not turn the switch on until 

after the fire is well-established.  

 
If the blower is not needed, place the blower control 
switch in the OFF position. 
 
See Blower Maintenance, page 19 for further 

information.
 


 



  ­€‚ƒ€
„„

  


„‚
 …

„„


„‚
…

Figure 18. Blower and speed controls. Figure 19. C 550 CB Wiring diagram.

17
Jøtul C 550 CB Rockland 139656_09 8/17

Maintenance Glass Replacement

Always operate the doors slowly and cautiously to avoid
cracking or breaking the glass. Never use the door to
Ash Removal push wood into the firebox. If the glass becomes cracked
Always wear stove gloves when handling ashes. or broken follow the replacement procedure below.

Ash removal will be required periodically depending

on frequency of use. Use a steel ash shovel and metal
container with a tight-fitting lid. NEVER USE A PAPER OR NEVER OPERATE THE STOVE WITH A
PLASTIC BAG AS AN ASH RECEPTACLE. CRACKED OR BROKEN GLASS PANEL.
The container of ashes should be placed on a non- Replace glass only with part # 156467
combustible floor or on the ground, well away from all specifically designed for the Jøtul C 550
combustible materials, pending final disposal. If the
Rockland Fireplace insert. Do not use
ashes are disposed of by burial in soil or otherwise dis-
persed, they should be kept in the closed container until substitutes. Replacement glass can be
all coals and cinders have thoroughly cooled. ordered from your Jøtul dealer.

1. Remove the door from the stove and place on a flat sur-
Glass Care face.
2. First loosen and then carefully remove all of the glass clips
Cleaning from the inside of the door. See fig. 20.
Occasionally it will be necessary to clean the carbon
3. Remove all pieces of the glass panel and gasketing.
deposits and fly ash off of the glass. If deposits are al-
lowed to remain on the glass for an extended period of 4. Remove all remaining debris from the glass area using a
time, the glass may become etched and cloudy. wire brush.
Creosote deposits should burn off during the next hot 5. Apply a small bead of gasket/stove cement and the new
fire. gasket. Do not overlap the ends of the gasket rope.
1. The glass must be COMPLETELY COOL. 6. Orient the glass with the IR Coating label facing out. Hold
the glass at an angle to see the word “COATED” located at
2. Only use a cleaner that is specifically designed for
the lower edge. This side should face out when placed in
this purpose. DO NOT USE ABRASIVE CLEANING
the door. Center the new glass panel over the gasket and
AGENTS. The use of abrasives will damage the glass,
loosely reinstall the glass clips. Tighten the clips, alternat-
leaving a frosted surface. Crumpled newspaper is an
ing at opposite corners. Avoid applying uneven pressure on
especially good cleaning material.
the glass..
3. Rinse and dry glass completely before lighting a fire.
7. It may be necessary to retighten the glass clips after the
stove has burned and the gasketing has seated.

Gasketed
Glass Clip Glass Gasket
PN 153620 PN 200024
M6 x 8 Pan
Hd Screw
PN 117505

Glass Panel
PN 222219
Door Gasket
PN 100038
Figure 20.
Replacing the
door glass and
gaskets.

18
 Jøtul C 550 CB Rockland 139656_09 8/17

General Maintenance
Canada Installations (Full Reline):
Chimney System
The chimney liner can be swept directly into a bucket
The Jøtul F 500 CB is designed to burn cleanly and efficiently placed under the flue outlet, with removal of the two
when used according to the guidelines in this manual. In order cast iron baffle plates.
to maintain proper performance, you should inspect the chimney
and chimney connector at the beginning of each heating season 1. Lift up the Left Cast Iron Baffle to disengage the loca-
and then every other month during the heating season. Clean the tor boss from the Front Air Tube, and pull the air tube
chimney whenever creosote and fly ash accumulation exceeds 1/4 forward and out of the side manifolds.
inch in any part of the system. 2. Keeping the Rear Air Tube in place, push up on the Right
Baffle and remove the Left Baffle.
Chimney brushes are available from your local Jøtul dealer
or hardware supply store. Your dealer can also refer you to a 3. Lift and remove the Right Baffle.
reputable, professional chimney sweep who will have all the 4. Slide the Rear Air Tube to one side to disengage it from
equipment to ensure a complete and proper job. Failure to keep the Side Manifolds.
the chimney system free of creosote and build-up could result in
a serious chimney fire. 5. Reassemble in the reverse order, being sure to engage
Regular maintenance will assure proper performance the locator bosses on the Left Baffle with the corre-
and prolong the life of your fireplace insert.. The follow- sponding holes in the Secondary Air Tubes.
ing procedures do not take long and are generally inex-
pensive. When done consistently, they will help increase
the life of your fireplace insert and assure satisfactory Gaskets
performance.
Check door and glass gaskets for seal integrity.
• Thoroughly clean the insert. Enamel surfaces should The gaskets should be soft enough to be somewhat
be cleaned with a moist cloth and polished dry.. resilient to the touch. Over time, gaskets will compress
• Empty firebox of all soot and ashes. Never use a and harden. Replace worn-out or hardened gaskets with
household vacuum cleaner to remove ashes. Only a the appropriate size material available from your local
shop vacuum with a metal container is acceptable and Authorized Jøtul Dealer.
only when you are certain the ashes are cold. To check the seal of the front doors, close and latch the
• Inspect the firebox using a utility light inside and doors on a dollar bill and slowly try to pull the dollar bill
out for cracks or leaks. Replace all cracked bricks and free. The seal is too loose if the bill can be easily re-
repair leaks with furnace cement. moved. Adjust the door latch and test again.

Removing the Insert for Cleaning

Gasket Replacement
U.S. Direct-connection Only:
See the chart below for replacement gasket specifica-
1. Disconnect the blower power cord from its outlet. tions. See also figs. 19-20 for locations.
2. Open the firebox door and pull the insert out enough 1. Remove the old gasket material with a pliers and thor-
to disengage the surround panel assemblies by lifting oughly clean the channel with a wire brush.
up off of the brackets.
2. Lay out the new gasket around the channel to deter-
3. Lift up the Left Cast Iron Baffle to disengage the loca-
mine length. Trim the gasket to leave 1” excess.
tor boss from the Front Air Tube, and pull the air tube
forward and out of the side manifolds. 3. Apply a small bead of gasket or furnace cement in the
channel.
4. Keeping the Rear Air Tube in place, push up on the Right
Baffle and remove the Left Baffle. 4. Lightly press the new gasket into the channel, being
5. Lift and remove the Right Baffle. careful to avoid compressing or stretching it. Trim the
gasket further as necessary to allow the tail end to
6. Slide the Rear Air Tube to one side to disengage it from slightly overlap the other end.
the Side Manifolds.
5. Wait ten minutes to allow the cement to set and then
7. Remove the retainer pin from the Draw-down Adap- close and latch the doors. Reopen the doors and use a
tor. Push up on the draw-down bar to disengage the damp cloth to wipe away any excess cement that may
adaptor from the insert be squeezed out from under the gasket.
8. Pull the firebox and cabinet forward as a unit. The flue
connector, liner, and chimney can now be inspected
and cleaned.
9. See page 12 for reassembly procedures.

19
Jøtul C 550 CB Rockland 139656_09 8/17

Replacement Gaskets
Glass
LD .250 Fiberglass Rope 66” 200024
Door
LD2 .350 Fiberglass Rope 70” 100038
Front
LD2 .360 Fiberglass Rope 90.5” 117587
Air Manifold, Outer
LD2 .250 SA Fiberglass Rope 30” 129644
Air Manifold, Inner
.125 x 8 mm Flat SA 24” 127215

Blower Maintenance
In order to ensure that the blower delivers many years of
reliable performance, you should inspect it regularly and
clean it of any household dust and debris that may have
accumulated. This is particularly important if there are
any pets in the home.
Always disconnect the blower from its power
source before cleaning. Use a vacuum with soft
brush attachment to clean the blower housing and
compartment, as well as the area under the insert
firebox.

20
 Jøtul C 550 CB Rockland 139656_09 8/17

This page is intentionally blank.

21
Jøtul C 550 CB Rockland 139656_09 8/17

Use only genuine Jøtul replacement parts.

Do not substitute parts from any other
Jøtul C 550 CB Rockland Illustrated Parts Diagram
manufacturer. See your local Authorized
Jøtul Dealer or contact us directly:
Jøtul North America
55 Hutcherson Dr.
Gorham, Maine 04038



















































































































 


 






































Figure 21.
22
 Jøtul C 550 CB Rockland 139656_09 8/17

Jøtul C 550 CB Rockland Parts List

No. Description Part Number No. Description Part Number
1. Rear Shroud 22202792 60. Cast Iron Door Handle 103712
2. Screw, #8 x 1/2” Hex Slt 117917 61. Roll Pin, 5 mm x 24 mm 117733
3. Nut, M6 Flange 117968 62. Washer, Insulating 124385
4. Right Baffle Plate 157045 63. Bolt, M6 x 40 PHP 117796
5. Left Baffle Plate 157044 64. Door Knob, Wooden 126244
6. Secondary Air Tube, Front 223262 65. Sleeve, Door Handle 126229
7. Secondary Air Tube, Middle 222536 66. Washer 110904
8. Bolt, M6 x 40 SS Hex Hd 117997 67. Washer, M6, 12 x .05 117588
9. Brick Retainer, Cast Iron 104300 68. Hinge Pin 127075
10. Firebox Cavity 222535 69. Air Cover Plate - Matte Black Paint 156496
11. Surround Support, Left 222201 Air Cover Plate - Blue Black Enamel 156486
12. Nut, M6 Hex 9930 Air Cover Plate - Brown Majolica Enamel 157300
13. Secondary Air Channel 223279 71. Air Slider, Matte Black Paint 156712
14. Blower Shield Assembly 221750 Air Slider, Nickel Plated 156714
15. Bolt, M6 x 12 Hex Hd Flange 117130 72. Gasket, .125 x 8 mm Flat SA - Inner, Air Manifold 127215
16. Brick, 4.5 x 9.0 Refractory 129082 73. Bolt, M6 x 10 Hex Hd Flange 9962
17. Brick, 3.0 x 9.0 Refractory 220518 74. Bracket, Bottom Trim 222427
18. Brick, 3.5 x 9.0 Refractory 222226 75. Trim, Bottom Left - Matte Black Paint 156706
19. Firebox Grate Plate 104312 Trim, Bottom Left - Blue Black Enamel 156491
20. Insulating Panel, Grate 222433 Trim, Bottom Left - Brown Majolica Enamel 157306
21. Shroud Assembly, Base 222028 76. Trim, Bottom Right - Matte Black Paint 156708
22. AC Power Receptacle 221790 Trim, Bottom Right - Blue Black Enamel 156492
23. Clip, Attachment 222096 Trim, Bottom Right - Brown Majolica Enamel 157307
24. Spacer, .250 x .500 117994 77. Control Door - Matte Black Paint, inc. hardware 156479
25. Nut, M6 Wing 117975 Control Door - Blue Black Enamel 156480
26. Receptacle Mounting Plate 222442 Control Door - Brown Majolica Enamel 157305
27. Gasket, Receptacle Mounting Plate 129670 78. Hang Tab 129680
29. Screw, M4 x 8 Ph PH ZINC 117920 79. Surround Leg, Right - Matte Black Paint 156704
30. Firebox Support 222223 Surround Leg, Right - Blue Black Enamel 156490
31. Surround Support, Right 222200 Surround Leg, Right - Brown Majolica Enamel 157304
32. Bolt, M6 x 16 Flange Head 99625 80. Hang Tab 224144
33. Air Wash Manifold 104310 81. Surround Panel, Breastplate, Right - Matte Black 156700
34. Bolt, M6 x 60 Hex Head Serr. Flange 99101 Surround Panel, Breastplate, Right - Blue Black 156488
35. Gasket, LD .250 SA Fiberglass Rope- Outer, Air Manifold 129644 Surround Panel, Breastplate, Right - Brown Majolica 157302
36. Bolt, M8 x 20 Hex Head 117875 82. Surround Panel, Breastplate, Left - Matte Black 156498
37. Screw, #8 x .50 Hex Slot 117917 Surround Panel, Breastplate, Left - Blue Black 156487
38. Cast Attachment Plate 156792 Surround Panel, Breastplate, Left - Brown Majolica 157301
39. Bolt, M8 x 25 Flange Hex 117876 83. Surround Leg, Left - Matte Black Paint 156702
40. Rope Gasket, Fiberglass - LD .360 x 6.5 ft. - Front Plate 100038 Surround Leg, Left - Blue Black Enamel 156489
41. Shroud, Blower 222221 Surround Leg, Left - Brown Majolica Enamel 157303
42. Snapstat, 110°F - 20°F 220755 84. AC Harness w/ Receptacle, Replacement 156485
43. Knob, Rheostat 221788 85. Set Screw, M6 x 10 mm - Surround adjustment 04-117720
44. Rheostat, Solid State Variable Speed 221787 86. Blower Power Cord, HT 221789
45. Blower Base 222220 87. Wooden Knob Replacement Kit 151991
46. Rocker Switch 220703 88. Handle Asy, Complete / Matte Black Paint 156320
47. Controls Bracket 222222 Handle Asy, Complete / Nickel Plated 156021
48. Blower, 60 cfm Crossflow, RT DR. 156477 89. Airwash Manifold, inc. gasket / Matte Black Paint 156710
49. Screw, M6 x 12 Pan Head 117505 90. Blower Control Module, inc. #43, 44, 46, 47 156715
50. Glass Clip w/ gasket 153620 91. Draw-down Adaptor 156073
51. Ceramic Glass panel 222219 92. Rear Secondary Air Tube 223263
52. Rope Gasket, Fiberglass LD .250 x 5.5’ - Glass Panel 200024 93. Skamol Panel 222731
53. Rope Gasket, Fiberglass LD .360 x 70” - Door 100038 94. Nut, M8, Flange 11788195
54. Door Latch Bolt 221720
95. *
Top Shroud Extension 22557592
55. Washer, Door Handle 117587
96. C 550 CB Clearance Reduction Kit 157705
56. Compression Spring, Door Handle 126164
Replacement Door, Special Edition - Matte Black 157399
57. Blower, 60 cfm Crossflow, LFT DR 156476
Mantel Heat Shield 156448
58. Extended Surround (optional) / Matte Black Paint 156432
59. Front Ass’y w/ Door - Matte Black, Lattice 156482
* Not included on stoves having serial numbers 1001 through 11902.
The C 550 CB Clearance Reduction Kit 157705 is approved for use to
Front Ass’y w/ Door - Matte Black, Clean Face 157399
update those units for installation at the clearances published on
Front Ass’y w/ Door - Brown Majolica Enamel, Lattice 157317 page 9 of this manual. Serial numbers are located on labels on the
Front Ass’y w/ Door - Brown Majolica Enamel, Clean Face 157664 shipping label, blower compartment floor, and firebox shroud.

23
Jøtul C 550 CB Rockland 139656_09 8/17

Appendix A
Alternate Hearth Protection Leg Leveler Installation
All hearth protection materials must be noncombustible; i.e: Two leg leveler bolts are contained within the
metal, brick, stone, or mineral fiber boards. Any combustible Miscellaneous Kit included inside the firebox. The bolts
material may not be used. are intended to help level and plumb the firebox if
irregularities exist between the front and rear of the
Follow the procedures below to determine if a proposed
fireplace hearth.
alternate floor material meets requirements listed in this
manual. Examine the hearth floor to determine any
difference in height between the front and rear or side
R-value = thermal resistance
to side. Slide the firebox into the fireplace to confirm
k-value = thermal conductivity whether or not the leveler bolts will be necessary.
C-value = thermal conductance If appropriate, install the bolts through the tapped
1. Convert the specification to R-value: holes located in the firebox floor approximately 6” from
the rear of the firebox. Adjust as necessary to achieve
a. If r-value is given, no conversion is needed.
correct lateral level and vertical plumb.
b. If k-value is given with a required thickness (T)
in inches: R= 1/k x T.
Figure 22. Surround
c. If C-value is given: R= 1/C. assembly is out
2. Determine the R-value of the proposed alternate floor of plumb because
protector. firebox is not level.
a. Use the formula in Step 1 to convert values
not expressed as “R”.
b. For multiple layers, add R-values of each layer
to determine overall R-value.
c. If the overall R-value of the system is greater
than the R-value of the specified floor protector,
the alternate is acceptable. Figure 23.
Install leveler bolts
Example: to level the firebox
The specified floor protector should be 3/4” thick material and achieve correct
with a k-factor of 0.84. The proposed alternate is 4” brick surround assembly
with a C-factor of 1.25 over 1/8” mineral board with a k- alignment.
factor of 0.29.
Step 1. Use the formula above to convert specifications to Leveler
R-value. R = 1 x T = 1/.84 x .75 = .893 Bolt
Step 2. Calculate R of proposed system.
• 4” brick of C = 1.25, therefore
• R brick = 1/C = 1/1.25 = 0.80
• 1/8” mineral board of k = 0.29, therefore
• R mineral board = 1/.29 x 0.125 = 0.431
Total R = R brick + R mineral board = 0.8 + 0.431 = 1.231
Door Knob Installation
Step 3. Compare proposed system R = 1.231 to specified R
The Door Knob components are included in a separate bag
of 0.893. Since R is greater than required, the system is
contained within the Miscellaneous Kit included with the
acceptable.
firebox. Install the parts in the order shown in fig. 22. Phillips
Definitions: screwdriver required.
Thermal conductance =
C = Btu = W Door Handle
(hr)(ft2)(F) (m2)(K)
Thermal conductivity = Wooden Knob
k= Btu = W = (Btu)
(hr)(ft2)(F) (m2)(K) (hr)(ft)(F)
M6 hex nut
Thermal resistance = Washer
R = (ft2)(hr(F) = (m2)(K) Insulated Washer
Knob Sleeve M6 x 40 Phillips
Btu W
Head Bolt
Figure 24. Door knob assembly.

24
 Jøtul C 550 CB Rockland 139656_09 8/17

Blower Flex Conduit Kit 158002

Kit Contents: Tools Required:

• Flex Conduit Wire Assembly • 1.4” socket driver
• Harness Bracket, C350 - small • phillips screwdriver
• Harness Bracket, C550 - large
• Firebox Riser Bar

READ THESE INSTRUCTIONS BEFORE BEGINNING THE INSTALLATION.

The blowers must be electrically grounded in accordance with local codes or, in the absence of local codes, with
the current ANSI/NFPA 70, National Electrical Code or CSA C22.1-Canadian Electrical Code.

Procedure
1. Determine the routing for the power line.
The flex conduit may be connected to the blower
assembly at either side of the insert firebox. The conduit
may be routed through the masonry fireplace to 110vac Ash Dump
current at any conveniently-located junction box. It may
also be routed under the firebox to an ash dump or other
suitable access point using either the short Riser Frame
from this kit, or the larger Riser Bar included with the C
350 firebox. Position the riser as shown in fig. 25.
Before installing the firebox, route the conduit to the
power source junction box and seal any seams or holes Fig. 25. Riser Frame placement within fireplace.
to prevent air infiltration into the fireplace.
Use anchors or masonry nails to attach the metal
in the fireplace insert manual.
Fireplace Conversion Notice Plate (PN 220508 included
with the insert) to the masonry firebox where it will be 7. Install the Cover plate from the Hardware Kit over the
readily seen should the insert be removed. unused receptacle opening using the pre-installed screw
at that location.
2. See Fig. 26. Using the Blower Wire Harness shipped in
the insert Miscellaneous Hardware Kit, disconnect the 8. BEFORE FINAL FIREBOX POSITIONING:
blower wiring leads, (A) from that harness receptacle • Pull any excess conduit out of the fireplace through
bracket. Keep the Ground wire, (B) Kepnut for reuse. the wall or ash dump, or coil it to prevent contact
with the sides of the fireplace insert firebox.
3. Use the harness Lock Ring, (C) to attach the Flex Conduit
• Test the blowers for functionality. See the installation
Elbow, (D) to the appropriate-size Harness Bracket, (E) for
manual for operation instructions.
either the C 350 or C 550 the insert model.
4. Connect the Blower Wire Harness leads to the
appropriate color Conduit leads. Connect the blower
Ground wire to the receptacle pemstud using the original
Kepnut (B).
5. Use the pre-installed phillips screw, (F) to attach the
Harness Bracket to the firebox.
6. Complete the blower installation procedure as described

B A
E
Fig. 26. Blower wire harness connections.

D
C
F

25
Jøtul C 550 CB Rockland 139656_09 8/17

Jøtul C 550 CB Rockland EXCLUSIONS AND LIMITATIONS

Limited Warranty NOTICE: This warranty is void if installation or service is performed

by someone other than an authorized installer or service agency, or if
Effective January 1, 2013. installation is not in conformance with the installation and operating
This warranty policy applies to wood-burning products identified by instructions contained in this owner’s manual or local and/or national
Jøtul and Scan trade names, as set forth below.
fire and building regulations. A listing of local authorized installers,
A. LIMITED LIFETIME WARRANTY, parts only: service agencies and gas suppliers can be obtained from the National
Jøtul North America Inc. (JØTUL) warrants, to the original retail pur- Fireplace Institute at http://www.nficertified.org/.
chaser, that those baffle and air manifold components of the Jøtul or
Scan Stove or Fireplace Insert specified above will be free of defects in This warranty does not cover the following:
material and workmanship for the life of the product. This warranty is 1) Repair or replacement of parts that are subject to normal wear
subject to the terms, exclusions and limitations set forth below. and tear during the warranty period or to parts that may require
B. LIMITED FIVE YEAR WARRANTY - Cast Iron and Steel Components: replacement in connection with normal maintenance. These parts
JØTUL warrants, to the original retail purchaser, that those compo- include paint, gaskets, burn plates, ceramic insulation blankets, ska-
nents of the Jøtul or Scan Stove or Fireplace Insert specified above will mol baffles and panels, firebricks, fire grates, or glass (Ceramic glass
be free of defects in material and workmanship for a period of five (5) is warranted against thermal breakage only).
years from the date of purchase. This warranty is subject to the terms, 2) Damage due to incorrect installations not in conformance with the
exclusions and limitations set forth below. installation instructions contained in this owner’s manual or local
C. LIMITED TWO YEAR WARRANTY - Enamel Finish: and/or national fire and building regulations.
JØTUL warrants, to the original retail purchaser, the enamel finish on 3) Damage, including damage to enamel surfaces, caused by improper
cast iron components of the Jøtul Stove or Fireplace Insert specified operation, over-firing, and/or misuse. Improper operation, such as
above against peeling or fading for a period of two (2) years from the burning the stove with the ash door open, can damage the stove.
date of purchase. This warranty is subject to the terms, exclusions and Over-firing occurs when any part of the stove glows red. Over-firing
limitations set forth below. can also be identified by warped plates, rust-colored cast iron, paint
D. LIMITED ONE YEAR WARRANTY - Electrical Components (blowers, pigment that has turned dusty white, or bubbling, cracking and
thermostatic switches): discoloration of the enamel finish. Misuse includes, without limita-
JØTUL warrants, to the original retail purchaser, that those compo- tion, use that is not in conformance with the operating instructions
nents of the Jøtul or Scan Stove or Fireplace Insert specified above will contained in this owner’s manual.
be free of defects in material and workmanship for a period of one (1)
4) Damage to enamel finish including chipping, mechanical or chemi-
year from the date of purchase. This warranty is subject to the terms,
cal abrasion, crazing, staining, or rust caused by high humidity or
exclusions, and limitations set forth below:
salt air environments.

JØTUL will repair or replace, at its option, any of the above components 5) Damage from or repair of rust. Use of a stove-top steamer can cause rust.
determined by JØTUL to be covered by this warranty. You must, at 6) Damage due to service performed by an installer or service agency,
your own expense, arrange to deliver or ship the component to an unless otherwise agreed to in writing by JØTUL.
authorized Jøtul or Scan dealer and arrange for pickup or delivery of
7) Damage caused by unauthorized modification, use or repair.
the component after repairs have been made. If, upon inspection,
JØTUL determines that the component is covered by this warranty, the 8) Costs incurred by travel time and/or loss of service.
repair or replacement will be made as set forth above. This warranty is 9) Labor or other costs associated with the repair of components
not transferable and is extended only to, and is solely for the benefit of, beyond the warranty period.
the original retail purchaser of the Jøtul or Scan Stove or Fireplace Insert.
10) Damage incurred while the Jøtul or Scan Stove or Fireplace is in
This paragraph sets forth the sole remedy available under this warranty
transit.
in the event of any defect in the Jøtul Scan Stove or Fireplace Insert.
The warranty period for any replaced component will be the remaining IN NO EVENT SHALL JØTUL, ITS PARENT COMPANY, SHAREHOLDERS,
unexpired portion of the warranty period for the original component. AFFILIATES, OFFICERS, EMPLOYEES, AGENTS OR REPRESENTATIVES BE LI-
Please retain your dated sales receipt in your records as proof of ABLE OR RESPONSIBLE TO YOU FOR ANY SPECIAL, INDIRECT, INCIDENTAL,
purchase. CONSEQUENTIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING,
BUT NOT LIMITED TO, LOST PROFITS, LOST SALES, INJURY TO PERSON OR
PROPERTY, OR DAMAGES TO A STRUCTURE OR ITS CONTENTS, ARISING
UNDER ANY THEORY OF LAW WHATSOEVER. ALL IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, ARE LIMITED
IN DURATION TO THE LENGTH OF THIS WRITTEN WARRANTY. EXCEPT
AS EXPRESSLY SET FORTH HEREIN, JØTUL MAKES NO ORAL, WRITTEN
OR OTHER WARRANTY WITH RESPECT TO JØTUL OR SCAN STOVES OR
FIREPLACES.

26
 Jøtul C 550 CB Rockland 139656_09 8/17

Some states do not allow the exclusion or limitation of incidental or

consequential damages, or limitations on the length of implied war-
ranties. Therefore, the above exclusions or limitations may not apply
to you. This warranty gives you specific legal rights, and you may have
other rights, which vary from state to state.

JØTUL reserves the right to discontinue, modify or change the materi-

als used to produce the Jøtul or Scan Stove or Fireplace Insert. JØTUL
shall have the right to replace any defective component with substitute
components determined by JØTUL to be of substantially equal quality
and price.

The dollar value of JØTUL’s liability for breach of this warranty shall be
limited exclusively to the cost of furnishing a replacement component.
JØTUL may at its discretion discharge all obligations by refunding the
wholesale price of any defective part or appliance. JØTUL shall in no
event be liable for any special, indirect or consequential damage of any
nature which is in excess of the original wholesale purchase price of
the product. JØTUL shall not in any event be liable for the cost of labor
expended by others in connection with any defective component. Any
costs or expenses beyond those expressly assumed by JØTUL under the
terms of this warranty shall be the sole responsibility of the owner(s) of
the Jøtul Stove or Fireplace.

No dealer, distributor, or other person is authorized to modify,

augment, or extend this limited warranty on behalf of JØTUL. NO
MODIFICATION OR CHANGE TO THIS WARRANTY WILL BE EFFECTIVE UN-
LESS IT IS MADE IN A WRITTEN DOCUMENT MANUALLY SIGNED BY AN
AUTHORIZED OFFICER OF JØTUL.

An authorized installer may have been provided with certain informa-

tion related particularly to the Jøtul or Scan Stove or Fireplace; however,
no authorized installer or other person who may service the appliance
is an agent of JØTUL. No inference should be made that JØTUL has
tested, certified, or otherwise pronounced any person as qualified to
install or service the appliance. JØTUL shall not be liable or otherwise
responsible for any error or omission by a person installing or servicing
a Jøtul or Scan Stove or Fireplace Insert.

If you believe your Jøtul or Scan Stove or Fireplace Insert is defective,

you should contact your nearest authorized Jøtul dealer, who will pro-
cess a warranty claim. IN ORDER TO QUALIFY FOR WARRANTY COVER-
AGE, JØTUL MUST RECEIVE NOTICE OF A POSSIBLE DEFECT WITHIN SIXTY
(60) DAYS OF THE DATE THE DEFECT IS FIRST DISCOVERED, OR REASON-
ABLY COULD HAVE BEEN DISCOVERED.

This warranty is given by Jøtul North America, Inc.,

55 Hutcherson Drive, Gorham, Maine 04038 USA

27
Jøtul C 550 CB Rockland 139656_09 8/17

139656_R09
August 2017

Jøtul North America, Inc.

55 Hutcherson Dr.
Gorham, Maine 04038
USA

Jøtul AS
P.O. Box 1411
N-1602 Fredrikstad,
Norway

www.jotul.us

28