Ilovepdf Merged

Ch 1
1. Management is the process of -------------

a) Utilizing resources b) handling resources c) allocating resources d) None
2. “Management is the function of executive leadership anywhere”
a) George R Terry b) Ralph C Devis c)Donald J Clough d) F. W. Taylor
3. ---------------ensures that goals of the organization are achieved
a) Supervisor b) Manager c) Both d) None
4. Tangible changes are concerned with
a) Human Values b) Attitude c) Technology change d) Culture
5. Management reduces
a) Labor turnover b) team spirit c) competition d) productivity
6. Reduction in wastage brings
a) efficiency in production b) higher returns c) Both d) None
7. Principles and concepts of management are applicable to------
a) Line organization b) Functional organization c) All organizationsd) Staff organization
8. Management is not static
a) True b) False
9. To achieve organizational goals people need-------
a) Supervision b) Teamwork c) Coordination d) All of the above
10. Management means using scientific methods to study work and determine effective way to
perform task
a) Henry Fayol b) F.W. Taylor c) Mary Parker Follet d) None
11. An employee should receive orders and instructions from----
a) Superior b) Manager c) Director d) Chairman
12. Each group of activity having same objective must have one head and one plan
a) Unity of Command b) Unity of direction c) Discipline d) Responsibility
13. Managers are regarded as--------
a) Chain of superiors b) Chain of supervisors c) Middle level workers d) All of the above
14. Initiative is conceived as thinking and execution of a plan
a) True b) False
15. Esprit de corps stands for------
a) Union is power b) Union is success c) Both a & b d) Union is strength
16. Top level management consists of ----------.
a) Board of Directors b) Chief Executivec) Managing Directord) All
17. Remuneration of employee is-----
a) Salary b) Incentives c)Both a & b d) None
18. To lay down the objectives and broad policies of the enterprise
a) Middle level management b)Lower level management c)Top level management d) All
19. Which is the function of management?
a) Navigating b) Communicating c) Planning d) All
20. Organizing is the --------------- function of management
a) First b)Second c)Third d) Fourth
21. Number of sub-ordinates a manager can supervise effectively is------------
a) Scope of supervisor b)Span of Controlc)Focus of supervisord) None of the above
22. Management and Administration are--------------
a) Sameb) Differentc)Partly same d) Partly different
23. LPO stands for
a) Legal Process Outsourcing b)Limited process outsourcing c)Limited procedure outsourcing
d) Last procedure outsourcing
24. Espirit de corps refers to
a) Cooperation b)Coordination c)Team work d) discipline
25. Management is-------------
a) Science b)Art c)Profession d) All of the above
26. Need-want-satisfaction chain is invented by-----
a) Maslow b)Taylor c)Drucker d) Fayol
27. Who is not a middle level manager?
a) General manager b)Production manager c)Section head d) Marketing manager
28. Which is not the type of departmentation?
a) By functionb)By productc)By processd) By material pattern
29. The significant activities of management are-----
a) Co-ordinatingb)Decision makingc)motivatingd)All of the above
30. The right to issue orders or make decisions is called
a) responsibilityb)authorityc)supervisiond)controlling
31. ----------------can be defined as the process of establishing the orderly use of resources by
assigning and coordinating tasks
a) planningb)organizingc)directing d)all of the above
32. Which of the following function of management involves measuring & comparing current
performance against the established standard?
a) Planning b)Controllingc) Organizingd) Directing
33. who is recognized as a man who invented management
a) Mary folletb)Peter Druckerc) F.W Taylord)Elton mayo
34. Who defined management as “Management is the art of getting things done through people and
with people in formally organized groups”?
b) Harold Koontz b) F. W. Taylor c) Elton mayo d) Abraham Maslow
35. -------------------does not belongs to Henry Fayol‟s principle of management
a) Scalar chain b) Authority c) Standardization d) Discipline
36. Identify the person who supervises and coordinates the activities of operating employees
a) Inspectors b) Workers c) Branch managers d) Chairman
37. Esprit de corps refers to
a) Level of management b) Principles of motion economy c) Principles of organization d)
Principle of management
38. Administration is an activity at:
a) Middle level of management b) Top level management c) Lower level management
d) None
39. Which of the following function is not a part of staffing activity
b) Training & Development b) Selection and recruitmentc) Preparing job analysis, job
description, etc.d) All of the above
40. -------------- function of management involves selecting missions and objectives and actions to
achieve them
a) Planning b) Organizingc) Leading d) None
41. According to Maslows need heirarchy theory which of the following are not higher level needs
a) Physiological needs b)Social and belonging needs c)Social esteem needs d)Self actualization
needs
42. Which of the following is not a formal group
a) Commitee b)Group of friends c)Project teams d) Task forces
43. Motivation factors while matching people with job can include--------
a) Salary b) Security c)Status& Satisfaction d) All of above
44. Empowerment means--------

a)Giving emplyoees the authority b)Giving emplyoees the responsibility c)To respond quickly to
customer requests by giving authority and responsibility d) All
45. Which of the following is not a level of management?
a) Top level management b)Middle level management c)Intermediate level management d)Lower level
management
46. External information is more useful for -------------managers
a)Top level b)Middle level c)Link level d)Lower level
47. The employees should receive orders and instructions from one supervisor only will come under ------
---principles of management
a)Unity of direction b)Unity of command c)Equity of Treatment d)Discipline
48. Line organization is also known as-------
a)Functional organization b)Military Organization c)Project Organization d)Multiple Organization
49. Tangible changes are concerned with changes in-
a)Technology b)Size of organization c)Specialization of work d)All of the above
50. ---------function comes under lower level management
a)Establishment of organization b) Establishing the policies c) Developing and improving work methods
and operations d)Setting basic goals and objectives
51. Getting work done with a minimum effort, expense or waste is the definition of-------
a) Efficiency b)Effectiveness c)Organizing d)Planning
52. Initiative includes
a)Employee suggestions b)New ideas c)Solution of problem d)All of the above
53. ------------includes work analysis, planning, scheduling, routing, quality control and work study
a)Personnel management b)Distribution management c)Purchase management d)Production
management
54. Group members must give first priority to--------
a)Personal interest b) Organizational interest c)Leader interest d)Non of the above
55. Which of the following is not a function of management?
a)Organizing b) Controlling c) Planning d)Renumeration
56. The father of modern management theory formulated -------- principles of management
a) 6 b)10 c)14 d)12
57. According to Henry Fayol principles, manager should deal with his subordinates with the kindness
and justice will come under
a)Discipline b)Equity of treatment c)Esprit de corps d)Initiative
58. The relationship between leadership and management is most accurately stated as:
a)Leadership is a subset of management b)Leadership and management are synonymous terms c)There is
not a relationship between leadership and management d)Management is a subset of leadership
59. ----------flows from bottom level to top level
a)Authority b)Responsibility c)Accountability d)Organization
60. In------- organization, the authority flows from the works manager to superintendent to foreman and
then to worker
a)Line b)Line and staff c)Functional d)Project
61. The function of controlling is performed by---
a)Top level management b)Middle level management c)All managers d)None of the above
62. The ability to inspire confidence and trust in the subordinates in order to have maximum cooperation
from them getting the work done is ------skills
a)Motivating b)leadership c)Decision making d)Techinal
61. From the following given functions,----------function comes under top level management
a)To cooperate to run the organization smoothly b)Assigning duties to their subordinates c)Shouldering
financial responsibilities d)Direct supervision of workers and their work
62. The loyalty and devotion should elicited from personnel by a combination of kindliness and justice
between managers and with subordinates
a)Equity b)Stability c)Order d)Initiative
63. Who developed the concept of „hierarchy of needs‟ in regards to motivation
a)F.W.Taylor b)Abraham Maslow c)Max Weber d)Mary Follet
64. Allotment of task to individual has been done by------
a)Production manager b)Supervisor c)CEO d)Plant manager
65. ------------is concerned with the direct supervision of the workers by planning and executing activities
given by top management
a)Top management b)Manager c)Foreman d)All of the above
66. According to William G. Scout, motivation means-----
a)A process of simulating people to accomplish desired goals b)A process of directing people to action
c)A process of setting goals for worker to action d)None of the above
67. Motivation is related to:
a)Planning b)Controlling c)Leading d)Tactical decisions
68. The area having to do with identifying personal characteristics and situational leading to managerial
success is that of:
a)Communication b)Motivation c)Leadership d)Development
69. In line and staff organization, authority lies with:
a)Line executive b)Staff executive c)Both line and staff d)None of the above
70. Who is the father of scientific management?
a)Henry Fayol b)Gilberth c)F.W.Taylor d)Elton Mayo
71. As per Maslow‟s need hierarchy theory, Physiological needs and security needs are----
a)Lower level needs b)Middle level needs c)Higher level needs d)All of the above
72. Supervision makes for------------time
a)Shorter(day or week or month) b)Longer(years) c)Indefinite d)Quarterly or half yearly
73. Motivation refers to the way in which urges, desires, aspirations, striving or needs direct, control and
explain the behavior of human beings. That is defined by:
a)William G Scout b)Mc Farland c)Dubin d)Fred luthans
Ch2
1. Tactical planning is an extension of-----
a) Operational planning b)Strategic Planning c)Proactive planning d) None
2. Long term planning involves a period of-----
a) 15 to 20 years b) 10 to 15 years c) 5 to 10 years d) 10 to 20 years
3. Operational planning is done by
a) Top level management b) Middle level management c)Lower level managementd)None
4. Reactive planning is comes before environmental changes take place
a) True b)False
5. Informal planning is done by
a) Large organizationsb)Small organizationsc) Middle level organizationsd) All of the above
6. Recruitment of right people in an oraganisation is
a) Staffingb) Organizing c) Controlling d) Planning
7. Which type of organization is also called as Line organization
a) Functional organizationsb) Staff organizations c)Scalar organizationsd) Project Organizations
8. Expert Guidance and specialists are available in which organization?
a) Functional organizationsb) Staff organizations c) Scalar organizations d) Both a&b
9. The objective of planning is to-------
a) Controlling b)Supervisingc)Directingd) Decision making
10. For a manager to control or direct the work to an employee, the manager must have
a) Line authorityb)responsibilityc)referent powerd) staff authority
11. The chain of superiors from the highest authority to the lowest authority in the organization is
a) Unity of directionb)Unity of commandc)Centralizationd) Scalar chain
12. Purchase order includes
a) Quantity of itemsb)Invoice numberc)Quantity in stockd) All above
13. Out of following which is not the objective of good plan?
a) To reduce uncertaintyb)To increase productivityc)To avoid heavy mental pressured) To get
money
14. Which of the following is/are the key features of organization?
a) Social inventionsb)group effortsc)accomplishing goalsd)all of the above
15. What is the correct sequence of planning procedure?
(P)Planning premises (Q)Implementing plan & tasking corrective actions (R) Evaluating Alternatives &
selecting the best (S) Developing alternative plans (T) Fixing Objectives
a) TPRSQb) TPSRQc) RSQPTd) PTSRQ
16. Which type of organizational structure can be applies to small scale industry?
a) Lineb)Line & staffc)functional d)none of above
17. Organizing process transfers ---------- into reality?
a) Plansb) Tasksc) Problemsd)None of these
18. An organization is:
a) A physical location where people work b) A group of people working for the same
company c) An intended arrangement of people to achieve specific purposed) None
19. In the organization,----------------empowers the superior to make a subordinate to do the work
a) Policies b) Authority c) Employment d) Finance
20. ------------ skills refers to ability to work effectively with others and build cooperative work
groups to achieve organizational goals
a) Organizationalb) Human relation c) Leadershipd) Motivating
21. The managerial skills which involve the ability to see the organization as a whole is called----
a) Conceptual skills b)Technical skills c)Human skills d) Tactical skills
22. Which of the following is not a correct statement regarding operational planning
a) It decides the detailed use of resources for achieving targets b) It is carried at lower level of
managementc) It is more detailedd) It is long term planning
23. ----------------is the process of dispersion of decision making authority throughout the
organization
a) Centralizationb) Decentralization c) Responsibility d) Duplication
24. Which of the following are the functions of staffing? 1. Recruiting 2.Training 3.Directing
4.Appraisal
a) 1,2,3,4 b) 1,2,4 c)1,2,3 d)1,2
25. ----------------are the organization objectives and ----------------- are the documented ways that
organization intends to meet those objectives
a) Standing plans:Single use plans b) Stated goals:Real goals c)Specific goals:Directional plans d)
Goals: Plans
26. Matching human needs with job needs is also called as
a) Manpower planning b)Material planning c)Mahine planning d) None
27. Hire workers at higher salary is the effect of
a) Ignoring manpower budget b) Recession c)Lock outs d)All of the above
28. Supervisors are-------------focused in planning
a) Externally b)Internally c)Everywhere d) Nowhere
29. Group dynamics focuses on-----------
a) Individual benefit b)Gossiping in group c)Team work d) None
30. Internal premises of planning does not include------------
a) Sales forecast b)Ability of organization in the form of machines, methods c)Technological
chnages d)Behaviour of employee and owners
31. If one woker produces average 100 units of job per month and the demand for one month
is1000.The salary of a woker is 1000 per month. callculate the total labour cost.
a)10000 b)10 c)100 d)1000
32. Some common aspect(s) of standard(s) listed below
a)Quantity b)Quality c)Cost & Time d)All of above
33. The purchase of land and building isan example of-----
a)Group decision b)Minor decision c)Major decision d)Spot decision
34. Strategic plans are
a)Single use plans b)Long range plans c)For lower management levels d)Standing plans
35. Deciding the planning period involves-----
a)Decision regarding time span b)Decision regarding alternatives c)Decision regarding processes
d)Decision regarding control
36. Which of the following is the first step of organizing process?
a)Formulating plans and policies b)Establish enterprise objectives c)Identify and classify objectives
d)Delegation of activities
37. Motivation factors while matching people with job can include----
a)Salary b)Security c)Status and Satisfaction d)All of above
38. Which of the following is not the type of groups in organizing resources?
a)Formal groups b)Informal groups c)Inactive groups d)Both formal and informal groups
39. Delegation of authority means-------
a)Financial release b)Material release c)Manpower release d)Power release
40. Planning by supervisor requires following skills qualities within themselves
a)Ability to plan and control the work b) Full knowledge of men, machinery, and machines
c)Democratic Leadership d) All of the above
41. Supervision makes plan for -------- time.
a)Shorter(day or week or month) b)Longer(years) c)Indefinite d)Quarterly or Half yearly
42. Choose the wrong statement from following—
a)Responsibility creates authority b)Authority creates responsibility c)Authority is the right to give
orders and power to exact obedience d)Higher authorities have more responsibilities
43. Major function of planning involves supervisor for-----
a)Manpower planning and communicating requirement to HR department b) Scheduling different staff as
per best suitable combination of availability of resources c) supervision and maintain quality of work in
project d) All of the above
44. Advantages of written communication are
a)It gives evidences about event b)It provide permanent record for future c) Reduces chances of
misinterpretation d)All of the above
45. Proper instructions issued by supervisor to his subordinates result in-
a)Maintain quality standards b)Completeness of work in time c)Reduce heavy rejection d)All of the
above
46. Direction is managerial function performed by ------------- at largest scale
a)Lower level management b)Subordinates c)Top level management d)Middle level management
48. A supervisor is involved in ------------ planning
a)Long term b)Strategic c)Operational d)Corporate
49. The three essential managerial skills required by any successful manager in an organization are------
a)Technical,human and social b)Human,empirical and conceptual c)Technical, interpersonal and
controlling d)Technical, human and conceptual
50. Organizing becomes necessary when-------to achieve some common objectives
a)One person work b)Two person work together c)Two or more person work together d)None of the
above
51. Delegation of authority means-----
a)Financial release b)Material release c)Manpower release d)Power release
52. Group members must give first priority to----
a)Personal interest b)Organizational interest c)Leader interest d)None of the above
53. Plans are made for----activities
a)Past b)Future c)Present d)None of the above
54. Which of the following is not an objective of organizing resources?
a)Division of authority and responsibility b)Undefined objectives c)An effective system of
communication d)Well organized and coordinated group of people
55. Food, clothes and shelter are---------
a)Physiological needs b)Security needs c)Self actualization needs d)Self esteem needs
56. The element that is linking process of managerial function is:
a)Planning b)Controlling c)Communicating d)Representing
57. Complex nature of work demands a------------span of control
a)Wide b)Small c)Flat d)Fast
58. According to M S Hardly Planning is deciding in advance what is to be done. It involves the -----------
from among alternatives
a)Selection of objectives b)Selection of policies c)Selection of procedures and programmes d)All of the
above
59. While matching job in organizing the manager must consider-----------facts into account
a)Why people work b)Why people work for you c)a&b both d)None of the above
60. Forming groups while organizing resource may create ------conflict in groups
a)Goal b)Role c)Stress d)Undefined
61. Planning by supervisor requires following skills qualities within themselves
a)Ability to plan and work b)Full knowledge of men, machinery and machines c)Democratic leadership
d)All of the above
62. Choose correct hierarchy of plan in organization
a)1.divisional plan 2.Corporate plan 3.Departmental plan 4.Sectional plan b)1. Corporate plan 2.
divisional plan 3. Departmental plan 4. Sectional plan c)1. Sectional plan 2. Corporate plan 3. divisional
plan 4. Departmental plan d)1. divisional plan 2. Departmental plan 3. Sectional plan 4. Corporate plan
63. Effective communication requires:
a)A sender b)A receiver c)Information and sender d)Information and understanding
64. The process of deciding what to do, when to do and how to do is called:
a)Organizing b)Controlling c)Planning d)Directing
65. The process of dividing work and then grouping them into units and sub units for the purpose of
administration is called:
a)Departmentation b)Organization c)Committee d)All of the above
66. The method of recruitment and selection will depend upon:
a)State of economy b)The size of organization c)Types of training programs in company d)Objectives of
the company
67. MSBTE board is --------- controlling organization for all colleges affiliated to MSBTE
a)Centralized b)Decentralized c)Non unique d)All of the above
68. ----------- are basis as well as part of planning by supervisor. They give direction to planning
a)Staffing b)Workers c)Objectives d)Mangement
69. Which of the following cannot be the factor for job security
a)Good salary b)Near retirement c)More frequent chances of sickness d)Chances of accident at work
70. -----------planning is based on past performance of organization and less uncertain
a)Strategic b)Operational c)Middle level d)Blind
71. What are approaches in selecting an alternative
a)Experience b)Experimentation c)Research an analysis d)All of the above
72. Arrange the following planning steps in chronological order: 1.Identification of alternatives
2.Evaluation and selection of alternative 3.Measuring and controlling process 4.Developing
derivative/supportive plans
a)1-2-3-4 b)1-2-4-3 c)2-1-3-4 d)1-3-2-4
73. Communication barrier(s) in the international environment is(are)
a)Loss by transmission b)Loss by poor retention c)Poor listening d)All of the above
UNIT – 4 SAFETY MANAGEMENT
MARKS – 14
1. Who may be responsible for accident?

a) Worker b) Management c) working conditions d) all
2. Objectives of safety management is to _____

a) Prevent accident b) improve production c) ensure quality d) none
3. Which accidents should be reported to management?

a) Only serious accidents b) major accidents
c) all accidents d) which causes damages to machine
4. Safety management deals with ______.

a) Loss of life b) personal injury
c) damage to the equipment d) prevention of an accident
5. Which is not a cause of accident due to unsafe working conditions?

a) Lack of safety mgmt. b) only surface, slippery floors
c) suffocation at work d) poor electrification
6. Safety policies are framed because of ______.

a) Safety of employees b) legal obligations
c) To minimize accidents d) all the above
7. To avoid accidents, workers must be ________.

a) Disciplined b) mentally stable c) alert d) all
8. Which is an indirect cost of accident ______.

a) Compensation paid to worker b) cost of time lost
c) money paid for treatment of worker d) all the above
9. Safety mgmt. is need for ______

a) Managing workplace safety b) improving efficiency
c) increasing production d) none
10. The fire triangle does not include ______

a) Oxygen b) fuel c) temperature d) heat
11. Fatal accident results in ______

a) Death b) minor casualty c) temporary disability d) all
12. Causes of accident due to worker are ______

a) Stress in work, unnecessary daring b) poor house keeping
c) poor illumination d) all the above
13. Which one is not an effect of accident on family?

a) Loos of earning member b) hospitalization related time
c) feeling of insecurity d) loss of production
14. Chemical leakage, poor electrification, weak machine foundation are the causes of accidents
due to ______
a) Worker b) nature c) unsafe working condition d) all
MAN - Unit 4 Prepared by – Mr. Viren Bhirdi (BSIET, Kolhapur) Page 1 of 3

15. In a minor accident, the affected worker is recovered within ______
a) 48 hrs b) 06 months c) 01 week d) 01 year
16. Find the odd one out.

a) Loss of time in assisting injured worker b) loss due to damage caused to machines
c) compensation paid d) loss due to reduction in efficiency
17. To work with nuclear reactor, type of work permit required is ______.
a) Hot work permit b) excavation permit c) radiography permit d) all
18. In case of occurrence of fire ______

a) Run randomly out of building b) wait for supervisor’s instructions
c) don’t leave the place of fire d) safely reach to predetermined safe area
19. Unsafe working conditions are ________

a) Poor workplace layout b) poor illumination c) bod housekeeping d) all
20. Safety policies are framed because of ______.

a) Safety of employees b) legal obligations c) to minimize accidents d) all
21. Who gets affected directly or indirectly due to accidents?

a) Employee b) industry c) family of worker d) all
22. Fire drill is ______.

a) Drilling in fire b) fire near drill c) a kind of training d) none
23. Safety procedure includes _____

a) Safety training b) industrial safety c) safe working conditions d) all
24. House keeping refers to ____

a) Safe material handling b) personal protection devices
c) safe activities in organisation d) neatness and cleanliness
25. As per safety procedures, compressed gas cylinders may be moved _____.
a) By rolling b) by dragging c) by throwing d) all
26. Accidents due to unsafe working place is _______

a) Due to management b) natural c) due to worker d) all
27. The cause of accident due to unsafe working conditions _______.

a) Chemical leakages b) suffocation at work c) irregular floor heights d) all
28. Injury without showing external signs is ______ injury.

a) Internal b) external c) temporary d) permanent
29. Which one is not applicable to good housekeeping?

a) Minimizes discomfort to workers b) reduces chances of fire
c) refers to cleanliness d) extinguishes fire
30. _____ is an example of unsafe working conditions.

a) Poor discipline at workplace b) oily surface
c) lack of safety awareness d) untrained worker
31. Fire drill shall be done ______.

a) Once in week b) once in month c) once in quarter d) once in year

32. Which one of the following is not part of immediate cause of accident?
a) Unsafe act b) unsafe condition c) physical condition of worker d) fire
33. Fire drill should be conducted on _______

a) Holiday b) national holiday c) working day d) none
34. Which one of the following is not a physical condition?

a) Enough illumination b) sufficient working place for movement
c) good ventilation & height of working place d) proper flooring with cleaning & oil free
35. Fire in industry is due to ______.

a) Short circuit b) fuel c) ignition d) all
36. A worker has used cutter instead of plier for doing some job, and he gets a cut on his right
hand. What is the cause of this accident classified as _____ factor.
a) Mechanical b) environmental c) human d) technical
37. ______ improves the safety in an industry.

a) Good house keeping b) reduced noise level c) material handling system d) all
38. Burn hazard may certainly be due to presence of ______.

a) Electrical shock b) fire c) explosion of boiler d) all of above
39. Separate out the injury which does not come under permanent total disablement from the
following –
a) Loss of both hands b) loss of hand of foot
c) amputation through shoulder joint d) both b & c
40. Which one of the following is generally provided with limit switch to prevent motion beyond
preset limit?
a) Hoist b) conveyor c) machine table d) all the above
41. Adolescent is a person of the age in between _____

a) 15 - 18 b) 18 – 21 c) 21 – 25 d) 58 – 61
42. Who is responsible for accident?

a) Worker b) management c) working condition d) all
43. One ambulance room should be provided in a factory employ more than ____ workers.
a) 200 b) 300 c) 400 d) 500
44. ______ improves the safety in an industry

a) Good house keeping b) reduced noise level c) material handling system d) all

UNIT – 5 LEGISLATIVE ACTS
MARKS – 12
1. _____ means a person who has completed 18 years of age.

a) minor b) adolescent c) adult d) none
2. A worker in a factory works as skilled employee for half day and semi skilled employee for
rest of the day as per the requirement of work place. Which of the following wage can be
correct for the worker?
a) Wage of semi skilled worker for the whole day
b) Wage of skilled worker for the whole day
c) Wage of skilled worker for half day & Wage of semi skilled worker for the remaining day
d) Both b & c
3. Confined space is a _______.

a) Small & enclosed area b) open space c) auditorium d) all of above
4. Which of the following schedules if Industrial Dispute Act 1947 indicates “The matters within
the jurisdiction of labour courts”.
a) The first schedule b) second schedule c) fifth schedule d) third schedule
5. _______ authority enforces the Factory Act 1948.

a) The heavy industries dept of central govt. b) Human resource dept
c) labour dept of state govt. d) All the above
6. According to the definition of „week‟ under the minimum wage act, it is period of 7 days
beginning at midnight of ______.
a) Sunday b) Monday c) Friday d) Saturday
7. Ensuring the safety, health & welfare of the employees is the primary purpose of _____.
a) Factories At, 1948 b) Industrial Dispute Act
c) Workman compensation act d) Minimum wages act
8. How many classes of employment are there in Maharashtra?

a) Three b) Two c) Four d) none
9. The employment of young person on dangerous machines shall be prohibited by _____ act.
a) Industrial dispute b) workmen compensation c) factory d) none
10. A factory undertakes manufacturing process classified under the hazardous. Identify the
condition under provision of Factory Act is applicable to the factory.
a) Site appraisal committee appointment b) compulsory disclosure of information by the
occupier c) both a & b d) none of a & b
11. Select the correct fact from the following in relation to the relevant factor used for calculating
amount of compensation using the monthly wages.
a) The relevant factor increases with age of dead / injured worker
b) The relevant factor decreases with age of dead / injured worker
c) The relevant factor remains same with age of dead / injured worker
d) Decreases with the monthly wage of the worker
12. According to Factory Act, all inside walls and partitions, all ceiling tops of rooms, passages
and staircase to be repainted once in ____ years.
a) 7 b) 3 c) 5 d) 10

13. Can banking be treated as an industry?
a) Yes as a public utility service
b) No as there is no production activity in banking
c) No as banking comes under finance ministry
d) No as finance sector has different regulator
14. Section _____ deals with the provisions relating to arrangements for drinking water in
factories.
a) 18 b) 12 c) 9 d) 7
15. The rate of minimum wage is fixed with respect to _____.

a) Consumer price index b) cost of living allowance c) none d) both a & b
16. For contravention of provisions of factories act, the occupier shall liable for punishment upto
____
a) Fine of Rs 10000 b) fine of rs 100000 c) fone of rs 200000 d) none
17. _____ includes any court constituted under any law relating to investigation and settlement
of industrial disputes in force in any state.
a) Labour court b) district court c) supreme court d) none
18. In order to calculate the compensation amount of a worker injured permanently with total
disablement, select the correct methodology from the following -
a) 40% of monthly wage of worker multiplied by relevant factor
b) Complete monthly wage of worker multiplied by relevant factor
c) 50% of monthly wage of worker multiplied by relevant factor
d) None
19. According to factory act, which of the following part should be securely fenced by
safeguards.
a) Parts of electrical generator, motor etc b) Parts of transmission machinery
c) dangerous parts of any other machinery d) All the above
20. The appropriate section of industrial disputes act applicable to matters related to strike and
lockout is _____.
a) Section 22 & 23 b) section 7 c) section 25 d) none
21. _____ is not a essential element of factory.

a) There must be a premise
b) There must be a manufacturing process being carried on at a premises
c) There must be 10 or more workers where the manufacturing process is being carried on
with the aid of power.
d) There must be an electronic data processing unit are installed
22. ______ is the maximum wage period for the payment of wages.
a) 15 days b) 21 days c) 1 day d) 1 month
23. Under which of the following cases, appointment of safety officer becomes compulsory
according to safety provisions of factory act:
a) Operations involve risk of bodily injury
b) Operations involve hazard of poisoning or disease
c) Number of workers ordinarily employed exceeds thousand
d) All the above
24. A worker will get overtime wages at the rate of twice his rate of ordinary rate of wage, if he
works more than ____ hours in any week.
a) 48 b) 50 c) 45 d) none

25. The manufacturing process in a factory involves large number of risky operations. The
number of workers in the factory is 646. Decide whether there is necessity for the
appointment of a safety officer in the factory.
a) Not necessary as the number of employees is less than 1000
b) Absolutely necessary as the process involves risky procedures
c) Not necessary as individual process have safety measures
d) Can not decide as data is insufficient
26. The power of inspector is discussed under section ______ of the Factories Act, 1948.
a) 9 b) 10 c) 11 d) 12
27. „Dependent‟ means _____ relatives of a deceased workman.

a) Widow b) minor legitimate son c) unmarried legitimate daughter d) all
28. Select correct form of light at work place as per health provisions of factory act from the
following options –
a) Fluorescent light b) light without eye straining shadows
c) lighting free from glare d) both b & c
29. The condition of disqualification of the presiding officer of labour court / industrial tribunal /
national tribunal despite fulfilling judicial eligibility criteria is ______
a) Age above 65 years b) not an independent person c) none of a & b d) both a & b
30. Most usual and common form of direct compensation paid in organisation is ______
a) Base pay & benefits b) variable pay & benefits c) base & variable pay d) all
31. Calculate the available leave with wage as balance of worker from the following data. He has
worked for 240 days per year for 4 consecutive years. He has availed 14 days of leave with
wage during the 4 years of his service.
a) 48 b) 24 c) 34 d) 40
32. Correct option among the following arranging the injuries in the descending order of the
percentage of loss of earning capacity is ______
a) Loss of thumb – loss of 4 fingers in one hand – loss of all toes in one leg – loss of 1 eye
b) Loss of 1 eye - loss of thumb – loss of 4 fingers in one hand – loss of all toes in one leg
c) Loss of all toes in one leg - loss of 4 fingers in one hand - loss of 1 eye - loss of thumb
d) Loss of 4 fingers in one hand - loss of 1 eye - loss of thumb - loss of all toes in one leg
33. An employee retired from a factory has a dispute with the management regarding his gratuity
amount. Which authority he has to approach for settlement of the issue.
a) Industrial tribunal b) labour court c) both a & b d) none
34. A day according to factory act is ______.

a) Duration from sun rise to sun set b) duration of shift
c) period of 24 hours starting at mid night d) none
35. Select the correct chapter of factory act from the following for penalizing the factory.
a) Chapter 9 b) chapter 7 c) chapter 10 d) chapter 4-A
36. If workmen have permanent total disablement, he/she will get compensation amount ____
percentage of monthly wages.
a) 50 b) 25 c) 100 d) none
37. _____ legislation there is a provision called “protected workman”.

a) Trade Union‟s Act, 1626 b) Industrial Employment (standing orders) Act, 1946
c) Industrial Dispute Act, 1947 d) Factories Act, 1948

38. _____ includes any court constituted under any law relating to investigation and settlement
of industrial disputes in force in any state.
a) Labour court b) supreme court c) district court d) none
39. Suggest the factor which controls the compensation amount for a worker in case of
permanent disablement which is not total.
a) Loss of limbs b) percentage loss of earning capacity c) loss of fingers d) none
40. The award by commissioner appointed as per the provision of Workmen Compensation Act
has divided the compensation among number of dependents. Some of the dependents are
not satisfied with the division. Suggest the authority for appeal against the compensation
award.
a) Industrial tribunal b) labour court c) high court d) any of a,b,c
41. Which act provides for health safety welfare of workers?

a) Apprenticeship act, 1961 b) factories act, 1948
c) Employee compensation act, 1923 d) All of these
42. Which is not included in „wage‟ under „minimum wage act‟?

a) Gratuity b) travelling allowance c) P.F. d) All
43. The word „labour‟ means _____.

a) Workman b) any productive activity
c) person working for salary d) efficiency & productivity of labour
44. Irregular salary to the employees comes under which act?

a) Minimum wage act b) Indian factory act
c) Workmen‟s compensation act d) all
45. _____ is a person employed directly or through any agency, whether for wages or not, in
any manufacturing process or in cleaning any part of the machinery or premises used for
manufacturing process or in any other kind of work incidental, to or connected with, the
manufacturing process
a) Worker b) factory c) occupier d) none
46. As per factory act, 1947 a child is a person whose age is less than ____ years.
a) 15 b) 10 c) 18 d) 21
47. A person who has ultimate control over the affairs of the factory under Factories Act, 1948
is called _____
a) Occupier b) manager c) chairman d) managing director
48. Who is an adult as per Factories Act, 1948?

a) Who has completed 18 years b) who is less than 18 years
c) who is more than 14 years d) who is more than 16 years
49. A labour welfare officer is appointed in the factory as per factory act when there are
minimum workers.
a) 100 b) 300 c) 500 d) 1000
50. Daily working hours of an adult worker should not exceed ____ hours.
a) 6 b) 8 c) 10 d) 9
51. Minimum compensation payable in case of permanent total disablement is Rs _____.

a) 1,80,000 b) 1,40,000 c) 1,20,000 d) 1,60,000

Zeal Education Society’s
ZEAL POLYTECHNIC, PUNE
NARHE │PUNE -41 │ INDIA
DEPARTMENT OF COMPUTER ENGINEERING
THIRD YEAR (SY)

DIPLOMA IN COMPUTER ENGINEERING
SCHEME: I SEMESTER: III

NAME OF SUBJECT: MANAGEMENT
Subject Code: 22509
UNIT WISE MULTIPLE CHOICE

QUESTIONS BANK
ZEAL EDUCATION SOCIETY’S
ZEAL POLYTECHNIC,PUNE
Question Bank for Multiple Choice Questions

Program: Diploma in Computer engineering Program Code:- CO
Scheme:-I Semester:- V
Course:- Management Course Code:- 22509
01 – Introduction to Management Concepts & Managerial skills Marks:-16
Content of Chapter:-
1.1 Definition, role ,importance of management.
1.2 Management characteristics & principles.
1.3 Function of management.
1.4 Types of planning & step in planning.
1.5 Types of organization & step in planning.
1.6 Functional area of management.
1.7 Managerial skill.
1. Business firm Produce and supply wide varieties of goods and required by the society.
A) Money
B) Services
C) Entities
D) Social Service
Ans- B) Services
2. The year 1991 is famous for.

A) New Fiscal deficit policy
B) IT parks initiated in Bangalore
C) Globalization policy, liberalization was accepted by India
D) Policies of cooperative societies changed
Ans- C) Globalization policy, liberalization was accepted by India
3. The primary sector includes all of the following except.

A) Forestry
B) Manufacturing
C) Mining
D) Agriculture
Ans- B) Manufacturing
4. product comes under petrochemical industry.

A) Vehicles
B) Plastic
C) Wood
D) Paper
Ans- D) Paper
Page 1 of 10
5. Management causes.
A) Miss-communication
B) Wastage of resources
C) Miss-coordination
D) None of the above
Ans- D) None of the above
6. Skill is needed at the top level management.

A) Technical
B) Conceptual and technical
C) Conceptual
D) Conceptual, Technical and human
Ans- D) Conceptual, Technical and human
7. is recruitment of right people at right place in an organization.

A) Planning
B) Organizing
C) Staffing
D) Controlling
Ans- C) Staffing
8. Policy making in an industry is a role of

A) Management
B) Administration
C) Public
D) Workers
Ans- B) Administration
9. Scientific management works on

A) Research and experimentation
B) Trial and error
C) More attention on production only
D) Tradition management theory
Ans- A) Research and experimentation
10. What is Espirit De Corps ?

A) It is a function of management
B) It is a principle of management
C) It is management concept in Russia
D) It is a name of company
Ans- B) It is a principle of management
11. The process of monitoring, comparing and correcting is called

A) Coordinating
B) Controlling
C) Leading
D) Organizing
Ans- B) Controlling
Page 2 of 10
12. A joint venture can be defined as
A) Two firms collaborate with each other on a specific project
B) One firm licenses its intellectual property to another firm
C) Two firm merge together
D) Two firm come together to form a third, legally seperate firm
Ans- A) Two firms collaborate with each other on a specific project
13. Grouping the activities or operations of an enterprise into various units is referred as
A) Centralization
B) Departmentation
C) Delegation
D) Communication
Ans- B) Departmentation
14. can be defined as running business by a single owner

A) Proprietorship
B)Partnership
C)Private limited
D) Public limited
Ans- A) Proprietorship
15. Which are factors in which span of control depends ?

A) Trained and experienced subordinates
B) Type of work
C) Capacity of executive or manager
D) All of the above
Ans- D) All of the above
16. Unlimited liability is present in

A) Proprietorship
B) Partnership
C) Both a & b
D) None of the above.
Ans- D) None of the above.
17. “Achievement due to one will be shared by all others”, this happens in
A) General partnership
B) Limited partnership
C) Both a and b
Ans- C) Both a and
18. is concerned with procurement, allocation and control of financial resources of a firm.
A) Financial Management
B) Material Management
C) Personnel Management
D) Operation Management
Ans- B) Material Management
Page 3 of 10
19. VAT and sales tax falls under
A) Indirect tax
B) Service tax
C) Direct tax
D) All of the above
Ans- A) Indirect tax
20. The necessity of industrial act is to protect the interests of :

A) Workers
B) Employers
C) A and B
Ans- C) A and B
21. Safety management deals with

A) loss of life
B)Personal injury
C)Damage to the equipment
D) Prevention of an accident
Ans- D) Prevention of an accident
22. Collapse of crane is a cause of accident, under which type of accident it come ?
A) Mechanical cause of accident
B) Natural cause of accident
C) Human error
D) All of the above
Ans- A) Mechanical cause of accident
23. Capital required by a company to purchase building for starting the company is called as
A) Working capital
B) Fixed capital
C) Loan
D) Dept
Ans- B) Fixed capital
24. Variance report is the difference between outcome of the company

A) Material cost and labor cost
B) Planned budget and actual budget
C) Cash budget and fixed budget
D) Purchased budget and overhead budget
Ans- B) Planned budget and actual budget
25. The necessity of industrial act is to protect the interests of :

A) Workers
B) Employers
C) A and B
Ans- D) None of the above
Page 4 of 10
26. Value added tax (VAT) is a tax on ?
A) An employee earning
B) The organization profits
C) The investment earnings
D) Good and services
Ans- D) Good and services
27. Which is part of material management

A) Inventory Management
B) Marketing Management
C) Both A & B
D) None
Ans- C) Both A & B
28. Which is not the feature of ERP

A) Integrated system
B) Common Data-Base
C) Departmental access
D) Different look for each module
Ans- D) Different look for each module
29. cost=unit price x annual consumption volume

A) Consumption
B) Protection
C) Investment
D) None of these
Ans- A) Consumption
30. Which of the followings are the aims of material management ?

A) Continuity of supply
B) Low payroll cost
C) Higher inventory turn over
D) All of the above
Ans- A) Continuity of supply
31. A type of Item has ...... importance due to consumption

A) 10-20%
B) 15-25%
C) 40-50%
D) 70-80%
Ans- D) 70-80%
Page 5 of 10
32. The activity of “Control” in Six sigma refers to :
A) Develop alternatives
B) Determines various controls needed and validate them
C) Prepare control chart
Ans-B) Determines various controls needed and validate them
33. Top agro industry in India is

A) FabIndia
B) Pidilite
C) Dupont India
Ans- C) Dupont India
34. Father of scientific management is

A) Fedrick W. Tailor
B) Arthur Dunkel
C) Henry Fayol
D) Robert owen
Ans- A) Fedrick W. Tailor
35. Deciding in advance what to do, how to do and when to do is........

A) Decision-making
B) Organizing
C) Planning
D) Motivating
Ans- C) Planning
36. Which statement is wrong

A) Authority can not be delegated
B) Authority is the power to act
C) Hidher the post, higher is the authority
D) Authority is right to command
Ans- A) Authority can not be delegated
37. Which is the appropriate reason of failure of good plan ?

A) Insufficient data
B) Lack of knowledge
C) Over confidence
D) All of the above
38. ...........is The process of operations, verify conformity with the predetermined plan and takes
corrective action
A) Coordinating
B) Forecasting
C) Organizing
D) Controlling
Ans- D) Controlling
Page 6 of 10
39. Which one of following is not included in the „contents of partnership deed‟.
A) Name of partnership firm
B) Duration of partnership
C) Permanent address of partnership business
D) Face value of share
Ans- D) Face value of share
40. In automobile industry, departments can be on the basis of

A) Territorial
B) Product
C) Customer
D) Process
Ans- B) Product
41. Minimum wages needed to be paid in:

A) Cash
B) Demand draft
B) Cheque
C) None of the above
Ans- A) Cash
42. Safety management deals with

A) Loss of life
B) Personal injury
C) Damage to the equipment
D) Prevention of an accident
Ans- D) Prevention of an accident
43. Safety promotes

A) Sales
B) Productivity
C) Profit
D) Research height of workrooms
Ans- D) Research height of workrooms
44. I want the products of my company to achieve perfect quality, which tool will I apply to
check this
A) Six sigma
B) ABC analysis
C) MRP
D) EOQ
Ans- A) Six sigma
45. Which is a part of Material management

A) Inventory management
B) Marketing management
C) Both A & B
D) None
Ans- C) Both A & B
Page 7 of 10
46. All the person working in the organization ( including managers & workers ) Should be
involved in operation
A) MRP
B) TQM
C) Globalization
D) EOQ
Ans- B) TQM
47. Remuneration is based on

A) Performance
B) Responsibility
C) Emotion
D) Designation
Ans- A) Performance
48. The unity of authority and plan of action is about

A) Unity of direction
B) Authority
C) Discipline
D) Unity of commands
Ans- D) Unity of commands
49. Plans, policies and procedures are the function of ------

A) Top level management
B) Middle level management
C) Bottom level management
D) Middle and bottom level management
Ans- D) Middle and bottom level management
50._ is an activity which defined the steps of how and when work will be done effectively
A) Directing
B) Planning
C) Organizing
D) Controlling
Ans- B) Planning
51.Which theory was put forward by F.W Taylor ?

A) Management by objectives
B) Industrial management
C) Functional management
D) Scientific management
Ans- D) Scientific management
52.Which of the following post omes under middle level management .

A) Director
B) Branch Manager
C) Foreman
D) Supervisor
Ans- B) Branch Manager
Page 8 of 10
53. Policy making in an industry is a role of
A) Management
B) Administration
C) Public
D) Work
Ans- B) Administration
54. Motivation based on force is called as

A) Negative motivation
B) Positive motivation
C) Extrinsic motivation
D) Intrinsic motivation.
Ans- A) Negative motivation
55. Who is incorrect person in the definition of Dependent?

A) Wife
B) Minor son
C) Widowed mother
D) Friend
Ans- D) Friend
56. Minimum rates of wages may be fixed by

A) By the hours
B) By the day
C) By the month
D) All of the above
57. Financial planning deals with

A) Preparations of financial statement
B) Planning for Capital Issues
C) Preparing budgets
D) All of the above
58._ is prepared to co-ordinate between various budget
A) Master budget
B) Sales budget
C) Production budget
D) Material budget.
Ans- A) Master budget
59. The function of administration is.........

A) Decision making
B) Policy making
C) Controlling & ensure discipline
D) All of above
Ans- D) All of above
Page 9 of 10
60. Top level is know as because all important decision related to whole
organization is taken by top management.
A) Strategical level
B) Tactical level
C) Operational level
D) All of above
Ans- A) Strategical level
61. One disadvantage of forming a partnership is?

A) The number of partner is limited
B) Specialist skill may be introduced
C) More financial capita is usually is available
D) Any Financial must be shared
Ans- A) The number of partner is limited
62. Inventory management is part of:

A) Product management
B) Marketing management
C) Material management
D) Sales management
Ans- C) Material management
63. Principles proposed by are very useful for the contemporary managers to manage
their work efficiently effectively.
A) Controlling
B) Organising
C) Directing
D) Planning
Ans- D) Planning
Approved By
Prepared By Verified By Re-Verified By
Mr. S.B. Tamboli
Mr.Vijay B. Mohite Module Coordinator Academic Coordinator
HoD- Comp. Engg.
Page 10 of 10
Program: Diploma in Computer Engineering Program Code:- CO
Scheme:- I Semester:- SIXTH
Course:- MANAGEMENT Course Code:- 22509
Unit 02 – Planning and Organizing at Supervisory Level Marks:-14
Planning at Supervisory Level
2.1 Planning by Supervisor
2.2 Planning activities, detailing and following of each step
2.3 Prescribing standard forms for various activities
2.4 Budgeting for materials and Manpower
Planning at Supervisory Level
2.5 Organizing the physical resources
2.6 Matching human need with job needs
2.7 Allotment of tasks to individuals and establishing relationship among persons working in a group
Q.1) --------------------- means integrating the economy of a country with global / word economy
a) Globalization
b) Privatization
c) Liberalization
d) L-P-G
Q.2) The goals of the enterprise are fulfilled through the use of resources like
a) Man
b) Machine
c) Material
d) All of the above
Q.3) Globalization increases –

a) Employment opportunity
b) Foreign Investment
c) Competition
d) All of the above
Q.4) India adopted LPG Policy in –

a) 1980s
b) 1950s
c) 1990s
d) 1970s
Q.5) Management theories are interpretive and evolve with organisationalchang e

a) It is scientific
b) It helps decision making
c) a & b
d) None of the above
Page 1 of 7
Q.6) -------------------- is the function of putting together the different parts of enterprise into working order
a) Planning
b) Management
c) Organization
d) Administration
Q.7) Who is known as “ Father of Scientific Management “

a) Henry Feyol
b) F.W.Taylor
c) Gilberth
d) Juran
Q.8)Esprit De corps refers to –

a) Team Work
b) Planning
c) Co-ordination
d) Authority
Q.9) Planning Means-

a) Thinking before doing
b) Thinking after doing
c) Thinking during doing
d) All of the above
Q.10) Policy making in an industry is a role of –

a) Management
b) Administration
c) Public
d) Workers
Q.11) –---refers to the number of sub ordinates a manager can supervise effectively-
a) scope of supervisor
b) Span of control
c) focus of supervisor
d) None of the above.
Q.12) Reliance Industries Ltd. Is a form of –

a) Single Ownership
b) Partnership
c) Private ltd.
d) Joint Stock Company
Q.13) In ------------------- type of organization the sub ordinates receive orders from their immediate boss-
a) Line organization
b) Line and staff organization
c) Functional organization
d) Product organization
Q.14) Amul Dairy industries refers to which of the following company type-
a) Private limited company
b) Ownership company
c) Partnership company
d) Co-operative company
Page 2 of 7
Q.15) Collapse of crane is a cause of accident. Under which type of accidents does itcomes?
a) Mechanical causes of an Accident
b) Natural Cause of an accident
c) Human error
d) All the above
Q.16) Workman’s compensation act for workers came in to existence in year –

a) 1950
b) 1992
c) 1986
Q.17) Identify the important wale fare provisions in an industry

a) Canteen
b) Crèches
c) Lunch room
d) All of the above
Q.18) Age, Health, Fatigue and anxiety are the factors refers to-
a) Environmental causes of accidents
b) Personal causes of accidents
c) Mechanical causes of accidents
d) All of the above
Q.19) Capital invested in Land and machinery is termed as –

a) Floating capital
b) Fixed Capital
c) Sinking Capital
d) Working Capital
Q.20) Income tax and Property Tax falls under –

a) Indirect Tax
b) Service Tax
c) Direct Tax
d) All of the above
Q.21) Which of the following comes under the title of “sources of fixed capital”
a) Shares or Equities
b) Preference shares and Deferred shares
c) Public deposits and Debentures
d) All of the above.
Q.22) Major sources of for obtaining working capital are the commercial banks. Theyprovide finance in the
form of:
a) Loans and credit facilities
b) Overdrafts and mortgages
c) Bills of exchange and public loans
d) All of the above
Q.23) A technique for determining the quantity and timing of dependent demand items -
a) EOQ
b) ABC analysis
c) MRP
d) BOM
Page 3 of 7
Q.24)The input to MRP –
a) Master production schedule
b) Inventory record file
c) Bill of materials
d) All of the above
Q.25) Which of the following process includes the activities of planning , scheduling andcontrolling material.
a) Material Management
b) Resource Management
c) Resource Planning
d) ERP
Q.26)-------------------- is a cushion between supply and demand

a) Material Management
b) Inventory Management
c) Sales and Purchases
Q.27)-----------------------is based on a very universal Pareto's Principal that a few high usage value items
constitutes a major part of the capital invested in inventories,whereas bulk of items in inventory, having low
usage value constitute insignificance part of the capital.
a) EOQ
b) ABC Analysis
c) a and b both
Q.28) Identify important constituents of Total Quality Management from Following -

i) Orderliness and Cleanliness ii) Punctuality and Continuous efforts
iii) Customers' Service iv) Standardization of work
a) only i
b) only i and ii
c) only s
d) i, ii, iii, and iv
Q.29) Quality is the responsibility of --

a) all those in concern with product including end user
b) all those who are working in the organisation
c) all those who are managers
d) all those who are supervisors
Q.30) Kaizen is a Japanese technique. Kaizen word is formed from two characters KAIand ZEN in which -
a) KAI means change & ZEN means good
b) KAI means good & ZEN means change
c) KAI means good & ZEN means GURU
d) none of the above
Page 4 of 7
Two MarksQuestions
Q.31) Which of the following pair is true for above management triangle
a) Top Level –Strategic Decision – Chief Executive Officer
b) Middle Level –Tactical Decisions– Manager
c) Lower Level – Operational decisions – Foreman
d) All of the above
Q.32)Following are the kinds of partners-

a) Active partner and Sleeping Partner
b) Owner and Distrubuter
c) Global Partner and Media Partner d)Permanent Partner and Temperory Partner
Q.33) The type of organisation shown below belongs to which type of organisationstructure –
a) Line Organistion
b) Line and staff organisation
c) Functional Organisation
4) None of the above
Q.34) Mr. Ramesh is working in ABC Electronics ltd in the capacity of Foreman. OneDay while working in the
organization he met with an accident in which he has to losehis right forehand . ABC Electronics is paying
him fifty percent of his monthly wagesin multiplication with relevant factor. Under which act he is eligible for
the said amount?
a) Indian Factory Act b)Workman’s Compensation Actc)Minimum wages Act
d) Safety provisions Act
Page 5 of 7
Q.35) Suggest the appropriate type of shares in the blank space provided infollowing figure.
Shares
Equity Preference Deferred

Shares Shares Shares
a) Cumulative ,Non Cumulative

b) Cumulative , Ordinary
c) Non Cumulative , Ordinary
d) Ordinary , Debentures
Q.36) Name the type of following budget

XYZ Instrument Company Limited
No of unitsto
Total
be Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Units
produced
Product A
Product B
Product C
a) Master Budget
b) Sales Budget
c) a and b both
Q.37) Arrange the activities of purchasing procedure in the sequential form

i) receipt of quotation ii) selection of right source of supply iii)receipt of purchase
requisition iv) making comparative statement
a) i, iii, iv, ii
b) iii, i, iv, ii
c) iv, ii, i, iii
d) i ,iv, iii, ii
Q.38) ABC Auto ltd is a leading automobile company , manufacturing various range of automobiles. The
company regularly requires large quantity material particularly raw materials and other essential accessories
so that the requirement of the material isascertained and the job of supplying is entrusted to a firm by calling
quotations .Mr. M. Subrmaniyam is an sincere and workaholic person who is recently elevated from Assistant
Manager ( R & D) to Manager (Purchases). Company expects that he should set up a structured purchase
procedure for such kind of purchases . Suggest which type of purchase procedure does Mr. M. Subrmaniyam
should adopt so as to satisfy company's objective of structured purchasing.
a) Market purchasing
b) Rate Contract purchasing
c) Global purchasing d)Centralised purchasing
Page 6 of 7
Q.39) Which of the following are two main elements ofquality
i) Quality of design ii) Quality of performance iii) Quality of products iv) Quality circle
a) i and ii
b) i and iii
c) ii and iii
d) ii and iv
Q.40) Match the following- select the proper option

l) ISO 9000-2000 i) Quality management system guidelines
m) ISO 9001-2000 ii) Quality management system vocabulary
n) ISO9004-2000 iii) Quality management system requirements
a) l-i. M-iii, n-ii

b) l-ii,m-iii, n-i
c) l-iii. M-i, n-ii
d) l-i. M-ii, n-iii
Approved By
Prof. S.B. Tamboli
Mr. Vijay B. Mohite Module Coordinator Dept. Academic Coordinator
HoD (Comp. Engg.)
Page 7 of 7
Unit 03 – Directing and Controlling at Supervisory Level Marks:-14
Directing at Supervisory Level
3.1 Needs of direction and instructions to subordinates; Completeness and feasibilities of instructions
3.2 Personal Counseling advanced predictions of possible mistakes
3.3 Elaborating decisions, laying disciplinary standards in overall working
Controlling at Supervisory Level
3.4 Managerial Control, Understanding team and link between various departments in respect of process and
quality standards, steps in control process
3.5 Controlling methods, Control over the performance in respect of quality, quantity of production, time and
cost, measuring performance, comparing with standards, correcting unfavorable deviations.
1. Business is the process of providing platform to the people to exhibit their &
abilities.
a. Technical and economical
b. thinking and mental
c. technical and managerial d Leadership and vocal.
2. What does a business provide to the customers in exchange of their money?

a. goods and services
b. profit and services
c. satisfaction and reliability
d. knowledge and happiness.
3. According to Drucker, the purpose of business is:

a. to get money
b. to acquire success in market
c. to satisfy customers
d to create and keep customers
4. Which one of these is not a type of business?

a. service
b. manufacturing
c. machining
d. trade
5. Service sector is also known as .

a. primary sector
b. secondary sector
c. quarterly sector
d. tertiary sector.
Page 1 of 22
6. What is manufacturing?
a. acquiring customers
b. production of merchandise.
c. gaining profit
d. completing demand
7. How do traders make profit?

a. in the form of commission
b. in the form of loans
c. in the form of shares
d. in the form of debentures.
8. What are the types of trade?

a. profitable and loss
b. singular and plural
c. bilateral and multilateral
d. direct and indirect.
9. Which one of these is the largest segment in Indian industry?

a. textile industry
b. banking industry
c. chemical industry
d. engineering industry
10. What are the segments of engineering sector?

a. precise and controlled
b. heavy and light
c. heavy and technical
d. civil and mechanical
11. Which one of these is not a relevant factor in process industries?

a. goods
b. ingredients
c. formulas
d. bulk
12. What plays an important role in the Indian textile industry?

a. satin
b. wood
c. cotton
d. machines
13. Which of the following cannotbe used in textile industry?

a. cotton
b. wool
c. jute
d. polythene
14. How many products are produced by chemical industry?

a. more than 70,000
b. more than 6,000
c. more than 60,000
d. more than 7,000
Page 2 of 22
15. Chemical industries produce in the largest quantity.
a. soda and soaps
b. polymers and plastics
c. cosmetics and paper
d. water and detergents
16. Which one of the following processes is not a part of textile industry?
a. spinning
b. weaving
c. dying
d. polishing
17. Which one of the following is not a broad category of chemical industry? a.durable product
b. basic chemicals
c. life sciences
d. consumers products.
18. Which one of the following is a fertilizer?

a. nitrogen
b. soda ash
c. chlorine
d. ammonia
19. Which one of the following categories of chemical industry has smallest volume? a.basic chemicals
b. life sciences
c. specialty chemicals
d. consumers products
20. Which one of the following is not a consumer product?

a. soap
b. detergents
c. cosmetics
d. caustic soda.
21. is the leading manufacturer in the chemical industry.

a. Tata Petrochemicals
b. Parle Agro-Products
c. Hindustan Unilever
d. Reliance Petrochemicals
22. What is the mainstayof Indian economy?

a. Agriculture
b. Chemicals
c. Engineering
d. Textile industries
23. Agriculture provides employment to almost % of Indian work force.

a. 40
b. 50
c. 60
d. none of above
Page 3 of 22
24. India has a very large export of processed .
a. Chemicals
b. Fruits and vegetables
c. Finished Products
d. d. Fishes
25. demand high level of manual labor.

a. small scale industries
b. large scale industries
c. village industries
d. sugar industries
26. Which type of industries are semi-automated?

a. small scale
b. large scale
c. village
d. sugar
27. Which type of industries involves the largest investment?

a. small scale industries
b. large scale industries
c. village industries
d. sugar industries
28. Which one of the following is not a cash crop?

a. cashew
b. spices
c. tower
d. tobacco
29. What does ITES stand for?

a. Information Technology Extend Service
b. Information Technology Education Service
c. Information Technology Enabled Service
d. Information Technology Energy Service
30. industry is the sunshine sector of Indian economy.

a. chemical
b. information technology
c. agricultural
d. process
31. Which one of the following is the leading software exporter from India?
a. Bangalore
b. Hyderabad
c. Chennai
d. Mumbai
32. Indian IT companies are not working in the business.

a. service
b. telecom
c. software
d. product development
Page 4 of 22
33. Similar to manufacturing companies banking is a business to make .
a. public relation
b. profit
c. goods
d. customer relations
34. banking is not a business segment of industry.

a. retail
b. internet
c. whole sale
d. treasury operations
35. It takes too many days for payment by .

a. demand draft
b. cash
c. cheque
d. RTGS
36. For paying amount up to Rs2 lacs, is a better choice.

a. demand draft
b. cheque
c. RTGS
d. NEFT
37. Commission charged by a bank on DD is charges applied to RTGS & NEFT.

a. less than
b. equal to
c. more than
d. negligible to
38. The promise to compensate for any potential failure is called

a. fixed deposit
b. recurring
c. insurance
d. interest
39. The certain amount which an insurer pays to the company is

a. EMI
b. premium
c. Interest
d. bill
40. Find the odd one out

a. health insurance
b. travel insurance
c. life insurance
d. motor insurance
41. policy covers all the medial expenses following hospitalization

a. health insurance
b. travel insurance
c. life insurance
d. motor insurance
Page 5 of 22
42. Very recently, the Indian government has permitted % FDI in the insurance sector.
a. 49
b. 48
c. 50
d. 51
43. Find the odd one out:

a. Bajaj Allianz general insurance
b. LIC Of India
c. ESIC
d. Kotak life insurance
44. Retailers can be classified into

a. big and small
b. classified and non-classified
c. individual and group
d. organised and unorganized
45. The Government of India has allowed % FDI in single brand retail trading
a. 49
b. 51
c. 100
d. 50
46. In multi brand retail trading the permission for FDI is %.

a. 49
b. 51
c. 100
d. 50
47. India is largely an retail market.

a. unorganised
b. b. profitable
c. organized
d. black
48. Hospitality falls under sector.

a. public
b. b.retail
c. private
d.service
49. Which one of the following is not a major segment of hospitality industries?
a. accommodation
b. b. food services
c. public relation
d. other hospitality operations
50. The health care sector in India is controlled by

a.public sector
b. private sector
c. hospitality sector
c. government
Page 6 of 22
51. The process of transferring ownership of business from public sector to private sector is:
a. privatization
b. b. liberalization
c. trading
d. globalization
52. The relaxation of previous government restrictionon economic policies, transfer of trade andforeign
direct investment is
a. privatization
b. globalization
c. liberalization
d. modernization.
53. Who is known as the father of scientific management?

a. Alfred Marshall
b. Matthew Bolton
c. F.W. Taylor
d. Elton Mayo
54. Who is known as the father of modern management?

a. Max Weber
b. Henri Fayol
c. Mary Follett
d. Henry Gantt
55. FredrickTaylor stressed on:

a. Selecting the right people for the right job
b. Division of labour
c. Unity of command
d. Unity of direction
56. Fayol suggested that organizations can be sub divided into main groups of activity.
a.12
b.4
c. 14
d. 6
57. Who is credited with having developed the concept of priority or hierarchy of needs?
a. F.W. Taylor
b. Abraham Maslow
c. Max Weber
d. Mary Follet
58. Arya Chanakya’sArthashastra written in the third century B.C. provides guide lines for:
a. The policies of governance of a kingdom and people management
b. How to work
c. Utilization of the organization strengths and the importance of discipline
d. The policies and objectives of an organization’s
59. In the early writings on managements, the art of war was written by:
a. Arya Chanaykya
b. Mark Twain
c. Suntzu
d. Adam smith
Page 7 of 22
60. The breakdown of operations in a products manufacturing into small and repetitive tasks isrecommended
by:
a. Peter Drucker
b. James Watt
c. F.W. Taylor
d. Adam Smith
61. To motivate workers, Taylorsuggested:

a. Differential piece rate method of payment
b. To pay more salary
c. To give less work
d. To provide festival bonus
62. Gantt chart represents:

a. Critical activities in a project
b. Schedule of projects
c. Predetermined duration and actual progress of activities
d. Details of design of a project
63. Who developed a theory of motion study?

a. Taylor
b. James watt
c. Gilbreth
d. Peter Drucker
64. Authority hierarchy, rules and procedures and division of roles and responsibilities to managework are
all features of :
a. Taylor’s principles of management
b. Fayol’s principles of management
c. General administrative theory
d. Weber’s bureaucratic organization.
65. MaryFollett developed then theory of group dynamics for:

a. Resolution of conflict
b. Deciding wages
c. The communication process
d. Doing large – scale tasks
66. Possibly the most important pre-20th century influence on management was :
a. Scientific management
b. Middle management
c. The industrial revolution
d. The division of labour
67. Who is recognized as “the man who invented management”?

a. F.W. Taylor
b. Elton Mayo
c. Peter F. Drucker
d. Henri Fayol
68. Who is responsible for the actual operations of various departments?

a. Top management
b. Board of directors
c. Middle management
d. Frontline management
Page 8 of 22
69. sets the vision and mission of the organization.
a. Top management
b. Middle management
c. Frontline management
d. Board of directors
70. The board objectives and policies are decided by:

a. Regional manager
b. Marketing manager
c. Supervisor
d. Chief executive officer
71. When we classify managers according to their level in the organization, they are described as :
a. Functional, staff and line managers
b. Top managers , middle managers and supervisors
c. High level and lower level managers
d. General managers and administrative manager
72. Top level managers engage chiefly in planning or long range planning.
a. Human resource
b. Financial
c. succession
d. strategic
73. “Analysis of causes of deviations “is a part of which process?

a. Motivation
b. Team work
c. Controlling
d. Leadership
74. Which of the following is not a basic function of the management process?
a. Controlling
b. Organising
c. Working
d. Leading
75. reduces uncertainty.

a. Negotiating
b. Planning
c. Organizing
d. Leading
76. The planning process is used to prepare in an organization.

a. Advancement
b. Technologies
c. Discoveries
d. Budgets
77. Getting work done with a minimum effort, expense or waste is the definition of:
a.efficiency
b. effectiveness
c. productivity
d. planning
Page 9 of 22
78. are an organization’s objectives and are the documented ways thatorganizations
intend to meet those objectives.
a. standing plans: single-use plans
b. stated goals : real goals
c. goals : plans
d. specific plans : directional plan
79. is the judgment of the future.

a. Forecasting
b. Planning
c. Mission
d. Organizing
80. A is a long term goal.

a. plan
b. operation
c. innovation
d. vision
81. is a communication that flows from a higher level to lower level in the organization.
a. Horizontal communication
b. Upward communication
c. Downward communication
d. None of given option
82. determines specific goals and lays down the board areas within which the goals are to be
attained.
a. Organization
b. Management
c. Business
d. None of them
83. is the application of knowledge and personal skills to achieve results.

a. Art
b. Science
c. Work
d. None of the above
84. Who is not a middle level manager?

a. General manager
b. Production manager
c. Section head
d. Marketing manager
85. Which managers supervise and coordinate the activities of operating employees?
a. production manager
b. frontline manager
c. section head
d. operation’s manager
86. is a policy making function.

a. Production
b. Plan
c. Work
d. Administration
Page 10 of 22
87. does not belongto henryfayol’s 14 principles of management.
a. Standardization
b. Scalar chain
c. Authority
d. Discipline
88. is the 2nd function of management.

a. Organizing
b. Planning
c. Leading
d. Controlling
89. The process of inspiring the subordinates to put in their best is known as
a. Motivation
b. Team work
c. Management
d. Leadership
90. Which one of the following functions involves recruiting and placing qualified personal needed for the
organization?
a. Planning
b. Organization
c. Staffing
d. Leading
91. converts efforts into results.

a. Goal
b. Business plan
c. Vision
d. Strategy
92. Plans that apply to the entire organization, establish the organization’s overall objectivesand seek to
position the organization in terms of its environment are called:
a. Tactical plans
b. Strategic plans
c. Single- use plans
d. Operation plans
93. Formanager, to control or direct the work of an employee, the manager must have: a. Lineauthority
b. Responsibility
c. Referent power
d. Staff authority
94. is the process by which an organization decides what it will sell , to whom , when andhow.
a. Strategic management
b. Planning
c. Selling
d. Marketing
95. Manager who are responsible for making organization – wide decisions and establishing theplans and
goals that affects the entire organization are:
a. Production managers
b. Top managers
c. Frontline managers
d. Research managers
Page 11 of 22
96. is the process of getting activities completed efficiently and effectively with and throughother
people.
a. Leading
b. Supervision
c. Controlling
d. Management
97. Which is not a type of communication?

a. Voice mails
b. Publications
c. Formal presentation
d. Listening
98. The five management functions of planning, organizing, commanding, coordinating and controlling
work proposed by:
a. F.w. taylor
b. Henry ford
c. Chester barnard
d. Henri fayol
99. Organizing includes:

a. Defining organizational goals
b. Hiring organizational members
c. Motivating organisatinal members
d. Determining who does what tasks
100. The process of monitoring, comparing and correcting is called .

a. Coordinating
b. Controlling
c. Leading
d. Organizing
101. The three essential managerial skills required by any person in an organization are .
a. Technical, human and empirical
b. Human, empirical and conceptual
c. Technical, interpersonal and controlling
d. Technical, human and conceptual
102. Managers with good are able to get the best out of their people.
a. Human skills
b. Conceptual skills
c. Technical skills
d. Visual skills
103. Which one of the following skills is more important at lower levels of managements?
a. Human
b. Technical
c. Conceptual
d. Empirical
104. In order to achieve a mission, is/are set.

a. Smaller goals
b. Vision
Page 12 of 22
c. Big plan
d. Strategy
105. A business plan depends upon information.

a. Product
b. Word of mouth
c. Finance
d. Market
106. refers to produce and earn at least what the business did the last year.
a. Profit
b. Survival
c. Progress
107. Which of the following factor is considered while developing premises in the planning process?
a. Government policy
b. Technological changes
c. Cost of raw materials
108. is the right to issue orders or make decisions.
a. To manage
b. Government policy
c. Supervise
d. Authority
109. Developing responsible employees is a/an process.
a. Leading
b. Planning
c. Coordinating
d. Old
110. is the function of employing eligible people for the company.

a. Planning
b. Staffing
c. Strategy
d. Mission
111. In a joint stock company, loans are repaid by the .

a. members
b. promoters.
c. company
d. none of the above
112. A private limited company can have minimum and maximum members.
a. 4, 50
b. 4, 20
c.2, 50
d 2, 20
113. In a private limited company, generally are the members.

a. partners
b . Neighbors
c. friend and family members
d. anyone
Page 13 of 22
114. A company in which not less than of the paid up share capital is held byGovernment
is known as a Government company..
a.48%
b.49%
c. 50%
d.51%
115. In a line organization the authority flows from

a. subordinate to subordinate
b. superior to superior.
c. subordinate to superior.
d. superior to subordinate
116. In a line organization who is responsible for final results?

a. the workers
b. the superior authority
c. the manager
d. the foreman
117. donot pay taxes on the profit earned.
a. Partnerships
b. Private ltd companies
c. Public ltd. Companies.
d. All of the above
118. Line organization is:

a. rigid
b. flexible
c.strong
d. expensive
119. What sort of company is Infosys?

a. Public Ltd.
b. Private Ltd
c. Partnership
d. none of them
120. In functional organization activities are grouped by function.

a. common
b. separate
c. grouped
d.special
121. According to law is not viewed as a separate legal entity.

a. Entrepreneur
b. Partner
c. Company
d. Proprietorship
122.In functional organization, line authority.

a. does not exist
b.certainly exists
c. partially exists
d. somewhat exists
123. is a voluntary organization formed to serve the members and for the welfare of society.
a. Cooperative society
Page 14 of 22
b. Company
c. Public Limited company
124. Line organization lacks:

a. coordination
b. conflicts
c. specialization
d. nothing
125. Line and staff organization is the modification of:

a. Functional organization
b. Staff organization
c. Special organization
d. Line organization
126. The staff specialist provides to line managers.
a. machine
b. work
c. advice
d. order
127. Which the following is not an advantage of a public limited company.

a. Quick formation
b. Large capital
c. Professional management
d. Limited liability
128. Project organization is a/an organizational structure.

a. Temporary
b. Permanent
c. Annual
d. Quarterly
129. Assistant to the president to a company refers to which type of authority.

a. Line
b. Functional
c. Assistant
d. Staff
130. Members of a project organization are from the department.

a. higher
b. HR
c. functional
d. CEO
131. In a department the is in charge of a department.

a. manager
b. HR
c. CEO
d. project manager
132. is a right to issue orders.

a. Responsibility
b. Span
c. Stability
Page 15 of 22
d. Authority
133. The persons forming a joint stock company are

a. Partners
b. Entrepreneurs
c. Promoters
d. Investors
134. Which of the following is not the responsibility of a product manager?.

a. Quality
b. Quantity
c. Storage of goods
d. Controlling accident
135. authority is the right given to an individual or a department to control specified processesor
activities in other department.
a. Functional
b. Line
c. Project
d. Job
136. The process of concentration of authority with the top management is known ascentralization.
a. Top
b. Functional
c. Line
d. Decision making
137. In a project organization, the members can be from:

a. within the organization
b. outside the organization
c. None of the above
d. a & b
138. Which of the following can be considered as a project organization?

a. Car production
b. Manufacturing of parts
c. Installation of a dairy
139. The advantages of project organization are

a. It takes less time to complete
b. Maximum use of specialist knowledge
c. Decisions are taken independently
d. None
140. The process of of tasks of similar nature is known as departmentation.

a. arranging
b. deciding
c. aligning
d. grouping
141. The various departments in a company are: capacitors, sensors, resistors andFuses. It is an example of
departmentation on the basis of:
a. Process
b. Product
c. Function
Page 16 of 22
d. Project
142. A public limited company can have minimum and maximum members.
a. 2, unlimited
b. 2,100
c. 4,100
d. 7, unlimited
143. Suggest a suitable form of ownership for a bicycle repair business.

a. Public Limited
b. Private Limited
c. Partnership
144. Memorandum of Association of a company does not contain:

a. Purpose
b. Liability
c. Authorized capital
d. Dividend
145. Departmentation helps to improve the of an organization.

a. effectiveness
b. life
c. quality
d. skills
146. Which of the following is not an element of a Communication process?

a. Feedback
b. Noise
c. Span
d. Message
147. is the legitimate power to exercise influence, make decisions, carry out action and todirect others.
a. C.E.O
b. Supervisor
c. Responsibility
d. Authority
148. is essential to direct, guide, instruct, and order the subordinate.

a. Manager
b. Authority
c. Responsibility
d. Chairman
149. The authority that a possesses is known as line authority.

a. Subordinate
b. Manager
c. Superior
d. Chief Executives
150. The life and existence of a doesn’t depend upon the life of members.
a.Partnership
b. Entrepreneurship
Page 17 of 22
c. Proprietorship
d. Company
151 Advantage of centralization

a) Greater Quality
b) Greater Control
c) Greater self-satisfaction amongst staff
d) Great fluency of work
Page 18 of 22
152. In centralization the skills of the middle level management are
a) Increased
b) Decreased
c) Underestimated
d) Underutilized
153. With , the top management can focus on strategic issues for finding new avenues and
opportunities.
a) Work
b) Processes
c) Centralization
d) Decentralization.
154. Inpartnership, the partners have unlimited liability:

a) True
b) False
c) Partly True
d) Partly False
155. The speed of decision making is quick in .

a) Centralization
b) Decentralization
c) Span of control
d) None of above
156. is the number of subordinates that can be effectively supervised.

a) Centralisation
b) Decentralisation
c) Span of control
d) None of above
157. Theorganization always prefers span of control.

a) Small
b) Economical
c) Wide
d) Narrow
158. In a tall organization structure, the span of control is:

a) Economical
b) Big
c) Wide
d) Narrow
159. In a flat organization structure, the span of control is:

a) Economical
b) Big
c) Wide
d) Narrow
Page 19 of 22
160. Which the following is the advantage of a narrow span?
a) Closer Supervision
b) Lower Overhead
c) Economical
d) More Delegation
161. Which of the following is the advantage of a wide span?

a) Lesser skilled people Managed easily
b) Monitoring is easy
c) Lower Operational cost
d) Good Communication
162. Supervisors with high ability can have .

a) Narrow span
b) Wide span
c) Big span
d) Small Span.
163. Managers at lower level can have span of control.

a) Wide
b) Narrow
c) Low
d) High
164. When complexity of a work is more, then is preferable.

a) Narrow span
b) Wide span
c) Big span
d) Small Span.
165. Delegation is a right given by a to to make decisions.

a) Manager , Employee
b) CEO, HR
c) Manager , Supervisor
d) Supervisor , Subordinate
166. Organization is a/an a system.

a) Closed
b) Exposed
c) Open
d) None of above
167. In order to have flexibility, the maintenance activities must be supported by

activities.
a) Co ordinate
b) Adaptive
c) Supportive
d) Financial
Page 20 of 22
168. Which of the following not an adaptive activity?
a) Modified plans
b) Extensive market research
c) Outsourcing of services
d) Material development
169. Minimum and maximum persons can be partners in a business.

a) 4,20
b) 2,20
c) 4,10
d) 2,10
170. Which one of the following is not included in the “Contents of Partnership Deed”?
a) Name of Partnership Firm
b) Duration of partnership
c) Permanent address of partnership Business.
d) Face value of share.
171. concentrates on development of the organization.

a) Availability
b) Stability
c) Productivity
d) Flexibility
172. Stability is reluctance to .

a) Change
b) Productivity
c) Availability
d) Predictability
173. Communication is the transfer of .

a) Words
b) Speech
c) Message
d) Sayings
174. Noise is the in communication.

a) Medium
b) Transmitter
c) Both a and a.
d) Barrier
175. The communication process is said to be completed only when receiver has the
message.
a) Received
b) Read
c) Understood
d) Seen.
Page 21 of 22
176. Which one of the following is not a form of communication?
a) Downward
b) Upward
c) Horizontal
d) Diagonal.
Approved By
Prof. S.B. Tamboli
HoD (Comp. Engg.)
Page 22 of 22
Unit 4: Safety Management Marks:-14
4.1 Need for safety Management measures
4.2 General Safety norms for an industrial unit, Preventive measures
4.3 Definition of accident, types of industrial accident, causes of accidents
4.4 Fire Hazards, fire drill
4.5 Safety Procedure
4.6 Work Permits
1. Safety management deals with qualified_ .

A. personal injury
B. prevention of an accident
C. damage to the equipment
D. loss of life
Answer : B
2. Who may be responsible for accident?

A. Worker
B. working conditions
C. Management
D. All of the above
Answer : D
3. Which of the following is not an inventory?

A. Machines
B. Raw material
C. Finished products
D. Consumable tools
Answer : A
4. Industrial safety management if that branch of management which is concerned with

hazards from the industries.
A. Controlling
B. Reducing
C. Eliminating
D. All of the above
Answer : D
Page 1 of 4
5. Which accidents should be reported to management?
A. Only serious accidents
B. major accidents
C. which causes damages to machine
D. All
Answer : D
6. Which is not included in the causes of accidents due to worker?

A. Mischievous behaviour
B. Poor housekeeping
C. Leak of concentration
D. Overconfidence
Answer : D
7.The fire triangle does not include

A. Oxygen
B. Fuel
C. Temperature
D. Heat
Answer : C
8. Injury without showing external signs is injury

A. Internal
B. external
C. temporary
D. permanent
Answer : A
9. If the factory employees more than 500 workers, it should appoint a qualified to
carry out the prescribed duties.
A. safety officer
B. security officer
C. welfare officer
D. Both A and B
Answer : C
10. improves the safety in an industry

A. reduced noise level
B. Good house keeping
C. material handling system
D. All of the above
Answer : A
11. An activity in which people practice leaving a place quickly is called .

A. fire show
B. fire drill
C. work permit
D. fire play
Answer : B
Page 2 of 4
12. Work permit is issued by .
A. the department which is going to do the repairs
B. the general manager
C. the government safety officer
D. the department where maintenance activity is going to take place
Answer : D
13. Which of the following qualifies as a health provision ?

A. washing facilities
B. fencing of machinery
C. cleanliness
D. None
Answer : C
14. Industrial accidents have following types

A. Non-machinery
B. Machinery
C. Both a and b
D. None of the above
Answer : C
15. A document that authorises one to carry out a specific job is

A. work permit
B. safety schedule
C. factory act
D. lethargy
Answer : A
16. Which of the following is an unsafe condition.

A. improper material handling
B. hazardous arrangement of material
C. poor house keeping
D. long working hours
Answer : D
17. Reasons due to which non-machinery accidents may occur are

A. age of person
B. harmful substance
C. toxic gases
D. unsafe clothing
Answer : A
18. Most of the industrial accidents are

A. unavoidable
B. not preventable
C. Preventable
Answer : C
Page 3 of 4
19. Which are different types of accidents?
A. Minor
B. Serious
C. Fatal
D. All of the above
Answer : D
20. Fire extinguishers should be kept at easily accessible places is the condition of .
A. personal protection devices
B. safe activity in the organization
C. safe material handling
D. good house-keeping
Answer : A
Approved By
Prof. S.B. Tamboli
HoD (Comp. Engg.)
Page 4 of 4
Unit 5: Legislative Acts Marks:-12
5.1 Necessity of acts, Important definition and main provisions of acts
5.2 Industrial Acts:
a. Indian factory Act
b. Industrial Disputes Act
c. Workman Compensation Act
d. Minimum wages Act
1. Identify the correct labour law for working hours, condition of service and employment
A. Factories Act, 1948
B. Minimum Wages Act, 1948
C. Workmens Compensation Act, 1923
D. Industrial Disputes Act, 1947
Answer : A
2. A labour welfare officer is appointed in the factory as per factory act when there are
minimum_ workers.
A. 500
B. 1000
C. 100
D. 300
Answer : A
3. Minimum wages act was passed in .

A. 1935
B. 1952
C. 1948
D. 1924
Answer : C
4. Ensuring the safety, health and welfare of the employees is the primary purpose of the-
A. Factories Act
B. Industrial Disputes Act
C. Workman Compensation
D. Minimum Wages Act
Answer : A
Page 1 of 4
5. is not a welfare provision under Factories Act, 1948?
A. Creche
B. Canteen
C. First aid
D. Drinking water
Answer : D
6. Industrial as acts for useful for

A. Provision of legal platform
B. Removes extortions of workers
C. Guaranty of employs welfare
D. All of the above
Answer : A
7. Rights of labour officer are given to

A. Industries minister
B. State government
C. Factory head
Answer : B
8. Indian factory act is passed in

A. 1947
B. 1976
C. 1948
D. 1935
Answer : C
9. Factory using power as per factory act is a premise of minimum workers.

A. 10
B. 100
C. 200
D. 50
Answer : A
10. An adult worker can work up to hrs in a day as per factories Act, 1948.
A. 8
B. 9
C. 12
D. 10
Answer : B
11. Calendar year as per factory act is

A. 1st January to 31st December
B. 1st July to30th June
C. 1st April to 30th march
D. None of these
Answer : A
Page 2 of 4
12. First-aid application is a .
A. Health provisions
B. Welfare provision
C. Employment of young persons
D. Safety provisions
Answer : B
13. Unsafe acts occur due to

A. Unsafe acts occur due to
B. harmful aerosol
C. working with unsafe speed
D. no proper ventilation
Answer : C
14. The wages under the Minimum Wages Act, 1948 shall include-
A. a basic rate of wages, DA, HRA and CCA
B. a consolidated amount decided by the employer
C. a basic rate of wages and DA variable according to cost of living
D. cost to company (CTC)
Answer : C
15. Which is not included in wage under minimum wages act?

A. Travelling allowance
B. PF
C. Gratuity
D. All of the above
Answer : A
16. Either a child or an adolescent is called as .

A. Adolescent
B. Adult
C. Young person
D. Child
Answer : A
17. is a person who has completed the 18 years.

A. Adolescent
B. Adult
C. Young person
D. Child
Answer : C
18. Who is the chairman of the plant safety committee?

A. purchase officer
B. safety officer
C. senior manager
D. security officer
Answer : C
Page 3 of 4
19. What is the age limit for an adolescent, as per Factories Act?
A. A person who has completed 17 years but less than 18 years
B. A person who is less than 18 years
C. A person who has completed 18 years but less than 18 years
D. None of the Above
Answer : D
20. Major amendments done in factory act in .

A. 1948
B. 1991
C. 1952
D. 1976
Answer : D
Approved By
Prof. S.B. Tamboli
HoD (Comp. Engg.)
Page 4 of 4

Ilovepdf Merged

Uploaded by

Copyright:

Available Formats

Ilovepdf Merged

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Ilovepdf Merged

Uploaded by

Copyright:

Available Formats

Ch 1

1. Management is the process of -------------

44. Empowerment means--------

1. Who may be responsible for accident?

2. Objectives of safety management is to _____

3. Which accidents should be reported to management?

4. Safety management deals with ______.

5. Which is not a cause of accident due to unsafe working conditions?

6. Safety policies are framed because of ______.

7. To avoid accidents, workers must be ________.

8. Which is an indirect cost of accident ______.

9. Safety mgmt. is need for ______

10. The fire triangle does not include ______

11. Fatal accident results in ______

12. Causes of accident due to worker are ______

13. Which one is not an effect of accident on family?

MAN - Unit 4 Prepared by – Mr. Viren Bhirdi (BSIET, Kolhapur) Page 1 of 3

16. Find the odd one out.

18. In case of occurrence of fire ______

19. Unsafe working conditions are ________

20. Safety policies are framed because of ______.

21. Who gets affected directly or indirectly due to accidents?

22. Fire drill is ______.

23. Safety procedure includes _____

24. House keeping refers to ____

26. Accidents due to unsafe working place is _______

27. The cause of accident due to unsafe working conditions _______.

28. Injury without showing external signs is ______ injury.

29. Which one is not applicable to good housekeeping?

30. _____ is an example of unsafe working conditions.

31. Fire drill shall be done ______.

MAN - Unit 4 Prepared by – Mr. Viren Bhirdi (BSIET, Kolhapur) Page 2 of 3

33. Fire drill should be conducted on _______

34. Which one of the following is not a physical condition?

35. Fire in industry is due to ______.

37. ______ improves the safety in an industry.

38. Burn hazard may certainly be due to presence of ______.

41. Adolescent is a person of the age in between _____

42. Who is responsible for accident?

44. ______ improves the safety in an industry

MAN - Unit 4 Prepared by – Mr. Viren Bhirdi (BSIET, Kolhapur) Page 3 of 3

1. _____ means a person who has completed 18 years of age.

3. Confined space is a _______.

5. _______ authority enforces the Factory Act 1948.

8. How many classes of employment are there in Maharashtra?

MAN - Unit 5 Prepared by – Mr. Viren Bhirdi (BSIET, Kolhapur) Page 1 of 4

15. The rate of minimum wage is fixed with respect to _____.

21. _____ is not a essential element of factory.

MAN - Unit 5 Prepared by – Mr. Viren Bhirdi (BSIET, Kolhapur) Page 2 of 4

27. „Dependent‟ means _____ relatives of a deceased workman.

34. A day according to factory act is ______.

37. _____ legislation there is a provision called “protected workman”.

MAN - Unit 5 Prepared by – Mr. Viren Bhirdi (BSIET, Kolhapur) Page 3 of 4

41. Which act provides for health safety welfare of workers?

42. Which is not included in „wage‟ under „minimum wage act‟?

43. The word „labour‟ means _____.

44. Irregular salary to the employees comes under which act?

48. Who is an adult as per Factories Act, 1948?

51. Minimum compensation payable in case of permanent total disablement is Rs _____.