Index

03 WHAT IS DIALSTREET?
05 WHO CAN USE DIALSTREET?
07 A FEW USE CASES OF DIALSTREET
11 A FEATURES LIST TO DIE FOR!
17 BENEFITS OF DIALSTREET
19 DIALSTREET VS. PBX
21 HOW DOES DIALSTREET WORK?
23 DEVELOPMENT

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 03

WHAT IS
DIALSTREET?

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What is Dialstreet? 04

• Dialstreet is a cost-effective way of giving a robust phone presence to your business.

• We provide a Virtual Hotline Number for your business communications, totally

customizable to suit your needs.

• It employs the usage of a smart IVR system on your allotted virtual number to greet and
interact with your customers.

• Dialstreet engages smart call routing and mapping for all your business calls.

• Dialstreet never lets you miss a single call ever again.

• Extensions can be mapped to a phone number or to internal extensions of your choice.

• Dialstreet projects a BIG BRAND image for your business through its unbeatable telephony
solutions.

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 05

WHO CAN USE

DIALSTREET?

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Who can use Dialstreet? 06

Real Estate

E-commerce Banking

Dialstreet
Health
Tourism
care

Web
Development

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 07

A FEW USED CASES OF

DIALSTREET

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A few used cases of Dialstreet 08

Tourism
Dialstreet IVR provides an excellent way of booking tickets for
any mode of transport instantly, especially for customers who
value time and opt for faster service. All they need to do is dial
the Dialstreet number from their mobile phones, follow the
instructions, enter the details through phone and book tickets
instantly.

Banking
Customers can check their Account balance using an IVR built on
Dialstreet. You could even transfer the money to any one by just
entering their account details through phone. You can also ensure
transaction security by including a shared passcode that the sender
and receiver are supposed to enter to authenticate each transaction.

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A few used cases of Dialstreet 09

Mobile Recharge
Customers can recharge their phone through debit/credit card
instantly by just dialing the Dialstreet number, following the
simple instructions played on the IVR and then entering the
phone number and the recharge amount.

Education
Students can call up to the Dialstreet number, enter their login
ID/roll numbers and check their attendance, internal marks,
exam date and upcoming events.

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A few used cases of Dialstreet 10

Real Estate
Pre-bookings and registrations for purchasing flats and houses
can be done by dialing the Dialstreet number, where customers
can choose the type of flat according to your budget and confirm
the request, the call can then be connected to the sales
executive instantly to proceed with the booking or enquiry.

Booking Movie Tickets

You can even use the Dialstreet IVR to let your customer book movie
tickets. All you need to do is, build an IVR to suit the purpose and
advertise your number. Your customers can then call your Dialstreet
number, check the availability for movie tickets and place a booking
request instantly.

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 11

A FEATURES LIST
TO DIE FOR!

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A features list to die for! 12

Local and Toll free Numbers

We have a large array of phone numbers for you to chose
from. You can buy numbers in bulk or book them in advance.
Toll free numbers will also be issued when requested.

Numerous Call Features

Dialstreet gives you Call Routing, Call Forwarding, Caller ID, Call Waiting,
3-Way Calling, Customized IVR and many more along with the features of
any conventional phone or PBX.

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A features list to die for! 13

Call Recording and Logs

You can record calls made to your Dialstreet number. Save it for
future use, email it or store it to look back and cherish what
your happy customers had to say to you.

Direct Implementation
Go live at the click of a finger! Dialstreet does not require any
hardware or software installation

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A features list to die for! 14

Expansive Call Routing

Route your calls the way you want it to be routed. We
provide complete flexibility in call routing. Make sure your
customers get to talk to exactly whom they want.

Real-time API Control

With real-time call control using an API, it is possible to manage
your calls and communications easily by integrating our API into
your application.

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A features list to die for! 15

Sophisticated Call Tracking with Integrated

Analytics
Track all your calls to the finest detail. Use our smart analytics that
help you enhance lead generation and CRM.

Scalability
Add more Dialstreet numbers to a single account with ease.
Dialstreet has easy scalability with respect to compatibility.

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A features list to die for! 16

Real Time View

The Dialstreet Dashboard gives you a real-time view of calls
being made to, and forwarded from, your number. Never miss a
single detail using our Dashboard.

How cool is that?

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 17

BENEFITS OF
DIALSTREET

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Benefits of Dialstreet 18

Your next big sales order, your next key alliance or even an impressed
customer, Dialstreet will never let you miss a single call again!

No more messy wires or expensive telecom hardware! Dialstreet needs

only a computer with an internet connection to work wonders for you.

Hassle-free call routing and mapping lets your customers connect with
the right department with ease.

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 19

DIALSTREET vs. PBX

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How Dialstreet Stands Taller than PBX 20

Features PBX Dialstreet

Smart call forwarding to Mobiles and Landlines

Unlimited extensions

Smart Call Logs and Reports -Never Miss a Single Detail

Complete Call Recording of all calls made to your number

Choose your own schedule for attending and forwarding calls

Voice Mails

No Hardware Installation and No Maintenance Charges

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 21

HOW DOES
DIALSTREET WORK?

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How does Dialstreet work? 22

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 23

DEVELOPMENT

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Development 24

Dialstreet is the brainchild of the team at Solutions Infini Technologies (I) Pvt. Ltd.

The team at Solutions Infini has worked hard and left no stone unturned in the
development of this ingenious product.

Every tiny aspect and detail has been taken into account to provide a complete
user-friendly, no-strings-attached user experience.

Incorporate Dialstreet into your business communication system and watch your
customers sport the widest smiles you’ve ever seen and also, sky-rocket your
business.

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 25

BENEFITS FOR
SMALL COMPANIES
WHO ALREADY HAVING EPBX

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Benefits for small companies who already having EPBX
26

• COST effective as we offer a single integrated platform which can do much more than a
whole lot of platforms combined
• Call RECORDINGS for all Inbound & Outbound calls.
• ANALYTICS for the entire calls so you know who your favourite customer are!
• Customised IVR so you can build your own web of call flows
• Caller LOCATION of the subscriber.
• SMS Acknowledgement sent on every call with representative details so your
customers know that you care
• LEAD Management for all the inbound/outbound subscribers with the status.
• Call FORWARDING to multiple subscribers based on availability so you don’t miss any
of your customers calls
• MULTIPLE calls on single point of time.

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Benefits for small companies who already having EPBX
27

• Customize ROUTING logics.

• Inbound Call CONFERENCING.
• MISSCALL Service to capture feedback, verification of customers or for activation and
deactivation of services.
• STICKY AGENT feature where a customers return call would be routed to agent
number to whom he/she spoke on the previous occasion who would already know the
customer details.

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 28

WHAT DIALSTREET CAN OFFER

TO THE PBX USERS

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What Dialstreet can offer to the PBX users
29

• No PHYSICAL handset required and elimination of cables and wire woes.

• Call ROUTING Management after office hours.
• Can attend MULTIPLE calls at single point of time so that you don’t lose any customer
• Professional approach with a welcome note/jingle on IVR.
• Call routing to alternate person while BUSY on existing call.
• DATA Capture & phonebook.
• Can have Multiple DID Numbers.
• Call RECORDINGS to develop strategy accordingly
• Individual AGENT logins with facility to manage Inbound / Outbound calls respectively.

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 30

HOW DIALSTREET HELPS

BIG COMPANIES

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How Dialstreet helps big companies
31
• COST OPTIMIZATION as we pack a lot of functionality within one platform
• Easy to scale/upgrade.
• USER-FRIENDLY Interface so you don’t need a degree or a technical support team for your aid!
• Quick changes on call routing / IVR as per your wishes.
• CALL FORWARDING option to multiple numbers.
• SCHEDULE calls as per client’s requirement.
• Agent module with unique login for every agent.
• STICKY AGENT feature which routes a customer’s return call to the agent he/she spoke on a
previous call to avoid multiple interaction
• BLACKLISTING option to block unwanted callers.
• Inbound call conferencing.
• Call routing that you can schedule on any DAY at any TIME.
ARE YOU CONVINCED YET?

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 THANK YOU

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