Campaign Book
Campaign Book
Campaign Book
Ella Story
Erin Riley
Christopher Hernandez
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TABLE OF CONTENTS
Meet The Team………………………………………………………………3
Background Information…………………………………………………….4
Overview of Services………………………………………………………..5
Mission…………………………………………………………….…………..10
Audience Research………………………………………………………..….13
Objectives………………………………………………………………………23
Campaign Theme…………………………………………………………..….25
Steps………………………………………………………………………..….27
Media Rollout…………………………………………………………………..28
Budget…………………………………………………………………………..33
Prizes………………………………………………………………………...….36
Calendar…………………………………………………………………………42
Press Releases………………………………………………………………...48
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MEET THE TEAM
Nick: [email protected]
Ella: [email protected]
Erin: [email protected]
Christopher: [email protected]
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BACKGROUND INFORMATION
Boys & Girls Club of Bloomington-Normal is a 501(c)3 nonprofit organization. The many
services are very valuable to the families but even more so to the community as a whole.
After-school and summer programs for youths ages 5-18 are enriched with serving the
academic, emotional, cultural, and social needs. Since 1992, the organization has
their families to other resources in the community. The program provides homework help
and tutoring, STEM activities focusing on the future of technology, introduction to the
arts, leadership, service learning, as well as career exploration and development. With
the assistance of the Boys & Girls Club the vision is clear and the vision is to give every
member the possibility to achieve great things and to have a bright future. The time and
effort in making the Boys & Girls Club successful is measured by the members who are
successful in school, graduate with a plan for the future, engage in healthy behaviors to
become fit for life, and develop strong character which will empower them to become
productive, caring and responsible citizens. The belief in the five key features to youth
a safe and positive environment for our members, the Club generates fun and fosters a
sense of belonging, encourages supportive relationships with peers and adults, provides
opportunities and sets expectations, and offers recognition. By embedding these key
youth development strategies into their programs, the Bloomington-Normal Boys & Girls
OVERVIEW OF SERVICES
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The services provided by the Boys & Girls Club of Bloomington-Normal go far beyond the
usual after-school program. The Club does more than watch the kids play; it teaches
values. Developing one's own character and leadership style, exploring a creative side
and teaching members life lessons and healthy habits are values taught at the Boys &
have a positive influence within the Club and community. The program is built to help
members sustain meaningful relationships with others and help develop a healthy self-
esteem. Members who participate in the character & leadership development learn
through projects all year round that empower them to learn about the people around
them as well as learn about themselves. The Youth of the Year leadership and
recognition program is a yearlong program which supports members who want to apply
for scholarships. Members will increase public speaking abilities which are crucial to
future achievements.
The Arts
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The arts program allows members to develop creativity and cultural awareness
through knowledge and appreciation of visual arts and crafts, performing arts and
creative writing. The activities provided through the arts program help with self-
expression and develop appreciation of other cultures. Boys & Girls Club hold special
events regarding the arts, for example performances by guest musicians and many more
discipline, apply learned skills to everyday life and promotes a successful future in
helping members improve their study habits, do well in school and make good life
choices. There are additional education programs which help build reading proficiency,
reduce summer learning loss, and prepare for college. The standards are set high and
peer support among members helps to create a focused and excelling atmosphere.
Club members who partake in the sports, fitness and recreation program develop
positive use of leisure time, skills for stress management, appreciation for the
environment and social skills. Through a variety of sports and games, members will learn
about teamwork and physical fitness. Thus, giving members the opportunity to overcome
obstacles together. Triple Play is a comprehensive health and wellness program which
strives to improve the overall health of Club members by increasing their daily physical
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Health & Life Skills
The health and life skills learned in the program will help young people to engage in
positive behaviors that nurture their own well-being and to set personal goals for their
future. The health and life skills help to reinforce healthy living in certain age ranges
throughout a member’s life. Healthy habits is another program that emphasizes good
nutrition, regular physical activity and improving overall well-being. There are special
events which emphasize financial literacy and health presentations within the Boys &
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There has been no The average likes per 759 followers
activity since April post is 1.
30, 2022.
1. Website
4. Physical mail
6. Advertising
If the Club wants to determine whether these channels are reaching all stakeholders
gather feedback on the effectiveness of the communication channels used by the Club.
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In terms of whether the channels are appropriate for the type of message and audience,
each channel would need to be evaluated based on its strengths and weaknesses, as
well as the preferences and needs of the target audience. For example, social media may
be an effective way to reach younger stakeholders, while physical mail may be more
The strengths and weaknesses of each channel would also need to be analyzed. Social
media platforms may be a great way to engage with stakeholders in real-time, but they
may not be appropriate for sharing in-depth information. In contrast, email newsletters
may be great for sharing detailed updates, but they may not be as engaging as social
media.
The content of the communication would need to be analyzed for tone, messaging,
consistency, and branding. The tone should be appropriate for the audience and the
message, while the messaging should be clear and consistent across all channels. The
branding should also be consistent across all channels, to ensure the Club's brand is
The Club's Facebook has approximately 4,400 followers and the City of Bloomington and
the Town of Normal have a combined population of 131,877. This shows the Club's
Facebook page has only attracted .03% of the population, even less for the other social
This communication audit can help the Boys & Girls Club Club of Bloomington-Normal to
assess their communication practices, identify gaps, and improve their communication
strategies. By involving the stakeholders in the audit process, the club can gain valuable
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insights and feedback which can inform their communication strategy and strengthen
MISSION
“Our mission is to empower all young people, especially those who need us most, to
reach their full potential as productive, caring, responsible citizens. Our strategic focus is
to enhance the Club’s success by continuing to set the standard of excellence with our
exemplary programming. Community partnerships have been an integral piece in
expanding our efforts in this area. Our Board, our leadership team and our staff are
committed to providing a high-quality Club experience focusing on our core program
areas: Education & STEM, Arts & Culture, Health & Wellness, Leadership & Service,
Career Exploration & Development, Sports & Recreation. Our entire team are leading
advocates for our child and youth development practices. We are sought out for service
and support by fellow community leaders in our aggregate effort to build a stronger
community for everyone.”
Problem/Opportunity 1
The Boys & Girls Club Club of Bloomington-Normal holds around 600 children. Based on
their mission, "...to empower all young people, especially those who need us most...", it
shows the sincerity of wanting to provide help to those who would benefit from it. A
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current problem seen at the Boys & Girls Club Club of Bloomington-Normal in regards to
this, is the capacity limit. Due to the capacity limit, it is holding The Club back from being
able to support all children who are in need. While talking with our client, we were
informed that there is currently a waitlist for children wanting to join the club. Clearly this
is a problem that is holding the organization back from being its best self, however there
is work being done for a solution. Good news is, the Boys & Girls Club Club of
Bloomington-Normal is in the process of switching over to a new location with new land
that has already been purchased. The new location will increase the amount of children
that The Club can hold, and will overall make their mission even more successful. Within
this problem and opportunity, our job is to promote the opening of a new and improved
location to make the public aware, and boost the number of satisfied customers and
people in the community.
Problem/Opportunity 2
Another area of struggle that the Boys & Girls Club Club of Bloomington-Normal faces is
the lack of social media presence and interaction. The Club made it clear to us that the
implemented campaign should not be based around fundraising. After noticing the lack
of your social media ability, we realized a social media focused campaign around
considering all your wants and needs. We have realized this issue based on inactive
accounts, lack of posts across social platforms, and little to no interaction on posted
content. Although this department seems to be a struggle for the organization at the
moment, there is opportunity for growth in this area. The first step we came up with is to
create a stable public relations plan. We hope a plan would help distinguish a target
audience for the organization and further help to break down social media strategy which
will boost brand image across the media. This is important to implement as social media
is a crucial part of an organization's success.
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AUDIENCE RESEARCH
As we familiarize ourselves with the Club, it is important that we also examine the wide
range of publics who the organization reaches. These publics have been ranked by
importance by Director of Philanthropy Kimberly Scheirer.
SUPPORTERS: 1
Supporters are the most involved with the Club as they come in the form of any of the
following publics.
DONORS: 2
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BGCBN depends on donations to promote their programs and reach their financial goals.
The difference between supporters and donors is that donors will always support the Club
financially.
VOLUNTEERS: 3
Volunteers keep the doors open and enable the Club to deliver vital programs and
services.
MEDIA: 4
LOCALS: 5
PARENTS/GUARDIANS: 6
Parents are ranked lower in terms of importance and engagement because they pay $25
a year for their children (K-5) to go to the Club and nothing at all if their kids are in junior
high or high school. They may not support the organization beyond dropping their child
off there.
YOUTH: 7
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Without youth grades K-12, BGCBN would not have a purpose to serve because their
mission revolves around this particular public.
EMPLOYEES: 8
BGCBN's paid, professionally trained staff are significant to the Club because of their
commitment to supervise youth.
Director of Philanthropy Kimberly Scheirer rated youth and employees as the least
important publics only because there is no need to market to them at the moment.
Based on audience research and faculty input, the three most important publics are...
Donors and volunteers both qualify as supporters of the Club, posing a need to target the
SUPPORTERS public.
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Demographics
· Age: 19-35
· Race: White
· Gender: Female
· Marital Status: Married or seriously dating (but this may not always be the
case)
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Psychographics
· Attitudes: Selfless, puts children's interests first (even if they are not her own),
surrounds herself with like-minded individuals, self-proclaimed "mama bear"
We will be conducting a survey that will give us an understanding of our target audience's
background on social media support. We are hoping to gain clarity on the types of
followers and supporters we would receive once we start following a public relations plan.
The sample size of the survey will be 100 participants.
Sampling Frame
The sampling frame for this survey is parents or guardians living in the Bloomington-
Normal community who have an active social media account across any platform.
Population
Our population will consist of supporters of the Boys & Girls Club Club of Bloomington-
Normal. In order to gain feedback regarding social media support for this organization,
we will target this survey towards parents or guardians who live in the community.
Recruitment Techniques
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In order to recruit the target population to complete this survey, people will discover it
across multiple channels. The survey is found on social media sites, through mail/ email,
and printed off on flyers. We encourage people to spread the word about this
organization and ways to support it.
SURVEY
1. What is your race?
A. White/Caucasian
B. Hispanic/Latino
C. Black/African American
E. Asian/Pacific Islander
A. Under 18
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D. 36-45 years old
A. Female
B. Male
C. Non-Binary
D. Transgender Female
E. Transgender Male
E. Student
F. Retired
G. Self-Employed
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5.What is your marital Status?
B. Married
D. Separated
E. Divorced
F. Widowed
A. I am a single provider
C. I am not a parent
A. Mail
B. Email
C. Newspaper
D. Social Media
E.Television/ Advertisements
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8.What social media sites do you currently use? (Select all that apply)
A.Instagram
B.Facebook
C.Twitter
D.Tik Tok
E.LinkedIn
B. Not likely
C. Neutral
D. Likely
E. Very Likely
A. Very Important
B. Important
C. Neutral
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D. Low Importance
A. Yes
B. No
A.Yes
B.No
A. Yes
B. No
15.Would you be willing to tell a friend about a non-profit organization that you
support?
A. Yes
B. No
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A. Yes
B. No
OBJECTIVES
OUTPUT Objectives
OUTTAKE Objectives
1. To track if the target audiences are receiving and retaining press releases
and social media posts by distributing formal surveys to the clients
(supporters, donors, and volunteers). Aim to send press releases to at least
10 journalists and acquire survey results from at least 30 clients. The
timeline of this outtake objective is to begin as soon as possible and continue
until the middle of May.
2. To measure if target audiences understand organizational messages by
conducting focus groups monthly. This can be done by selecting a small
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group of clients to interview and discuss their experiences with the
organization. The goal for this outtake objective is to do a trial run at the end
of April.
OUTCOME Objectives
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CAMPAIGN THEME
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PLANNING ACTIONS AND SPECIAL EVENT
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The “Strength in Numbers Bingo” is a social media challenge that involves participants to
fill up a bingo card for an opportunity to win a variety of prizes. This challenge will
increase the organization's social media presence and interaction with the hopes of
strengthening the overall support of The Boys & Girls Club Club of Bloomington-Normal.
Some of the bingo squares include, purchasing an item from partnership organizations
such as Jersey Mike’s or Panda Express, making a donation to The Club, volunteering at
The Club, sharing content from the organizations social media platforms, etc. Prizes to
the top participants will include, The Boys & Girls Club Club of Bloomington-Normal
merchandise and accessories, gift cards from partnerships, and other intriguing bonuses.
In order for the organization to keep track of all who are involved, participants are to take
a picture once a square is completed and tag The Club. Throughout the time span of this
social media challenge, there will be a virtual leaderboard where participants can check
their ranking throughout the competition. This effect will keep participants attentive and
eager to fill their cards.
STEPS
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STRENGTH IN NUMBERS MEDIA ROLL OUT
UNCONTROLLED MEDIA #1
Earned media: PRESS RELEASES
Using press releases as a form of media
for our roll out is crucial to the success
of gaining more supporters. Press
releases grab the attention of
journalists, therefore quickly publicizing
information that is of interest to new
advocates for the organization.
Supporters must know what the Club is
currently working on or putting out into
the community before they support the
Tools needed to gain access to public engagement…
program.
THE BOYS AND GIRLS CLUB OF BLOOMINGTON-NORMAL WEBSITE
(bgcbn.org)
Press releases will be published under the “NEWS” tab of the official BGCBN
website. When the Club allows journalists online access to press releases via
their site, they encourage user activity and increase the amount of times that
the website is visited.
Budget: $8,000
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UNCONTROLLED MEDIA #2
Shared media: BGC-BiNgo SOCIAL
MEDIA CHALLENGE
A unique social media challenge will
encourage both new and current
supporters to get involved with The Boys
& Girls Club of Bloomington-Normal as
well as revolutionize the Club’s social
media game. Ms. Scheirer indicated
that the Club’s social media is in need
of serious work, therefore inspiring our
team to pose this as a step in the right
direction of renovation.
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Tools needed to gain access to public engagement…
SOCIAL MEDIA ACCOUNTS (@bgcbn1992 on Instagram, The Boys and Girls Club of
Bloomington-Normal on Facebook)
Instagram and Facebook are two social media platforms where users
can cross-publish account posts and stories without having to log into both apps.
Utilizing these platforms for the bingo challenge allows for a larger participant
outreach and therefore attracts greater numbers of new supporters.
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Updated Budget: $8,000
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***Example of social media content posted by the organization to announce winner of
Strength in Numbers Bingo
Partners/Sponsors In-Kind Donations for Strength in Numbers Bingo Winners:
● Jersey Mike’s: free sandwich and chips voucher
● Panda Express: free entree
● ROSS Dress for Less: $10 off coupon, $20 off coupon
● Jimmy John’s: free meal
FRONT
STRENGTH
STRENGTH IN
INNUMBERS
NUMBERS
FRONT
BACK
BACK STRENGTH IN
NUMBERS
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Winners’ Prizes:
There are three prize tiers for the Strength in Numbers Bingo Challenge…
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BGCBN Zen Den
CONTROLLED MEDIA #1
Owned media: MONTHLY NEWSLETTER
Introducing a more frequently published
newsletter that recaptures that month’s
happenings and updates would be ideal
for BGCBN donor and volunteer growth.
TBD PR will assist in the development
and publication of “Club Recap,” a
newsletter designed for mailed and
digital sharing to allow for peak target
publics outreach.
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CONTROLLED MEDIA #2
Owned media: SOCIAL MEDIA IN-FEED
ADS
As we help the Boys and Girls Club of
Bloomington-Normal rework their social
media, we will be utilizing paid
advertisements via Instagram and
Facebook as a means of connecting
with potential supporters who do not yet
engage with us on our platforms.
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**Example of an Instagram ad publics might see while scrolling
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SOCIAL MEDIA ROLL OUT CALENDAR
Our plan for publication, release, and promotion of both controlled and uncontrolled
media is outlined in this three-month calendar. The calendar extends from March until
May.
MARCH 2023
APRIL 2023
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MAY 2023
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SAMPLE SOCIAL MEDIA POSTS
Our theme is “Strength in Numbers” and it can be seen in many different ways. The
ability to collaborate and tag Illinois State University when it comes to volunteers is one
way to show strengths in numbers. Collaborating with our sponsors and getting more
community engagement will drive up our strength in numbers.
Our theme will help to drive a new social media rollout where we gain more social media
engagement with our followers and the communities.
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an organization. Partnering with Jersey Mike’s, the Club could use the Tortuga Music
Festival giveaway to promote one full day of sales donated to the Club. The Club
promoting the festival for their partner will drive more customers to Jersey Mike and if we
can promote a certain day for the donation, it will help drive the community to go to
Jersey Mike’s on the specific day and increase the donation amount.
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SAMPLE PRESS RELEASE A
April 13, 2023 Contact: Christopher Hernandez
Email: [email protected]
BLOOMINGTON, Ill. – Hundreds of families will gather at Sunnyside Park for an unveiling
of the new Boys & Girls Club of Bloomington-Normal building on Saturday, May 20 at 4 p.m.
The community is invited to watch the unveiling and take a tour of the new facility with
friends and family members. There will be various members of the Club there to welcome the
public and to provide information on services the Boys & Girls Club can offer for community
members and their children.
The event is being held to increase the public’s awareness of the new Club building and
location. Boys & Girls Club purchased the land for the surprising amount of one dollar from
the City of Bloomington.
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“We don’t want to lose that amount of recreational property in that neighborhood,”
City Manager Tim Gleason said, “There just happens to be property adjacent to (the club’s
current location) and it becomes the responsibility of the Boys & Girls Club Club.”
There will be activities in and outside the building to include face painting, games and
small sport competitions such as a parent and child team corn hole tournament. All activities
will be monitored by the amazing volunteers who devote much of their time to the Club.
Sunnyside Park is located at 1700-1898 Illinois St, Bloomington, IL, down the road
from the current Boys & Girls Club building. There is no entry fee for the event and all
donations are welcomed.
For more information about this event please contact Laurie Moore at (309) 829-3034.
Email: [email protected]
BLOOMINGTON, Ill. – Boys & Girls Club of Bloomington-Normal and Panda Express have
partnered together to raise money and awareness of the Club's new building. On May 15, 2024,
from 3 p.m. to 8 p.m. 15% of every purchase at the Panda Express store located at 1901 Market
St. Bloomington, IL will be donated to Boys & Girls Club of Bloomington-Normal.
Panda Express has long been a supporter of the Boys & Girls Club and donated 50% of
profits at the ribbon cutting ceremony from their new location this past February. Panda
Express Area Coach of Operations Leonardo Morales said, “Our entire Panda team is grateful
to serve the Bloomington community by providing new jobs and supporting local organizations
through fundraising opportunities,”
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Currently the Boys & Girls Club of Bloomington-Normal serves 1,600 members,
families and other youth throughout the year. With the new facilities built the Club expects to
be able to serve 500 members a day, which is great news for the hundred families currently on
a waitlist to join the Club.
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