2021

Product Guide
Experience the best of
Uber for your business
Table
What is Uber for Business? 3
Why use Uber for Business? 4

of The power of Uber in everyday business 5

Global platform, custom solutions 7

contents A day in the life with Uber for Business 8

Diverse companies use Uber for Business 9

Control programs with the dashboard 10

Powerful features from one dashboard 11

Roll out programs to employees and guests 12

Mobility solutions 13
Save effort with rides programs 14

Cover ride costs with Vouchers 16

Arrange rides with Central 18

Meal solutions 20
Fuel employees with meal programs 21
Cover meal costs with Vouchers 23

Give joy with Uber gift cards 25

Delivery solutions 27
Send and receive items with Central 27

Connect with us 29

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 Custom solutions
Uber for Business:
for your business
a platform built to
move ahead

Uber for Business is a global platform designed to make your life

easier. Manage business rides, meals, and local delivery needs, no
matter your business size or the scale required.

Streamline your business operations by tapping into the power,

reliability, and reach of the Uber platform. Improve efficiency,
reduce time spent in administrative work, and delight customers
and employees with one easy-to-use global platform.

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 Uber for Business: a platform built to move ahead
Why use Uber for Business?
Uber for Business is the only global provider of business mobility and delivery solutions,
and our platform is backed by more than a decade of experience. Organizations from
diverse industries look to Uber for Business to:

→ Save time and costs on business expenses

→ Streamline business travel and meals for employees

→ Offer on-demand or scheduled business rides or meal delivery

→ Optimize efficiency, visibility, and control for overhead

→ Enhance team culture, employee engagement, and customer satisfaction

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 Uber for Business: a platform built to move ahead
The power of Uber in
everyday business

150,000 businesses and organizations in

65 countries use Uber for Business to manage:

Business travel Employee meals Employee perks

Commute programs Customer engagement Courtesy rides

Event rides and prizes Item delivery Healthcare rides

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 Uber for Business: a platform built to move ahead
Move your business forward with Uber for Business

15B+ 103M+
cumulative trips completed active users across rides
and meals

700K+ 10K+
restaurant partners cities worldwide

30 min 5 min
average meal delivery time average ride pickup time

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 Global platform,
custom solutions

Mobility: move efficiently

and comfortably

→ Manage business travel

→ Organize courtesy rides

→ Offer rides to events

Meals: feed anyone,

wherever they work
→ Order employee or team meals

→ Cover client meals

→ Incentivize event attendees with meals

Delivery: keep your

things moving
→ Get same-day delivery

→ Move components between facilities

7 → Send and receive documents and packages
 Global platform, custom solutions
A day in the life with
Uber for Business
8am Request a work ride
You start your day by opening the Uber app, selecting your business
profile, and requesting a ride to work.

11am Increase meeting participants

To increase participants in your virtual client meeting, you offer a
voucher incentive.

12pm Provide a team meal

For a lunch team meeting, you order a scheduled group meal.

2pm Arrange a ride for guests

You log in to Central and request a ride with Uber to bring a VIP
guest on-site.

5pm Request a ride home

You end your day the way you started it: requesting a ride using the
Uber for Business platform.

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 Global platform, custom solutions
Diverse companies use
Uber for Business

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 Control programs
with the dashboard

The Uber for Business dashboard is where your organization

can create company-wide travel or meal programs, customize
them, and invite employees.

Reduce the immense amount of money and time spent on

administrative work and logistics with effortless expensing,
real-time reporting, and controlled privileges.

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 Control programs with the dashboard
Powerful features
from a central
dashboard
→ Set rules: Customize your team’s travel and meal
programs. Define location, spending, and time limits.

→ Manage billing: Choose to pay per trip or opt into

monthly billing. Get one receipt for the period.

→ Monitor activity: Review all employee trips and

meals in a single view. Generate insightful reports
with data on time, location, cost, and more.

→ Arrange expense integrations: Set up Uber receipt

forwarding to expense providers like SAP Concur,
Zoho Expense, and others.

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 Control programs with the dashboard
Roll out programs to your
employees and guests
→ Grant access: Easily grant or
remove user permissions to your
company’s Uber for Business
programs individually or in bulk.

→ Link accounts: Employees will

receive an email with a unique URL
to link their personal Uber account
to their business account.

→ Toggle and go: Open the Uber

app, select your Uber for Business
profile, and request a ride or meal
as usual. No receipts required.

“ Zoom is global, Uber for Business is global. As we scale to a larger amount of

employees, we can trust that Uber for Business can handle that.

—Jocelyn Horsager, Event Marketing Manager, Zoom

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 -> Mobility

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 Mobility
About 85% of workers would take a pay
cut for lower commute times1

Contributing to a commute program

through rideshare with Uber will be
especially meaningful for attracting and
retaining top talent.

Save time and effort with

rides programs
Make business transportation easier with an employee rides program
created through our dashboard. Here’s how it works:

→ Define your rides program: Set spending or trip allowance, location,

and time parameters. Employees can designate a payment method for
work trips.

→ Select the ride mode: Choose between solo or shared rides, vehicle
type, fixed routes, and premium add-ons.

→ Invite eligible employees: Eligible employees will link their personal

Uber account with your company business profile.
Custom solutions for your business
→ Automate expenses: Uber for Business automatically adds each trip to
expense systems (such as SAP Concur and Expensify), eliminating the
need to save receipts.

→ Get weekly and monthly reports: Employees and employers can

receive weekly or monthly reports of all work trips taken.

14 “Commuter Benefits Are an Investment in Employees,” SHRM, October 25, 2019.

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 Mobility
Simplified traveling your people will love

→ Commute program: Contribute to a commute program to help keep your

teams productive. Use it for early-morning, last-mile, and late-night trips.

→ Business travel: From airport runs to cross-town meetings, find access to

ground transportation with the Uber app in more than 10,000 cities.

→ Employee group rides: Create a cost-effective program that matches

employees with colleagues headed the same way for extra savings.

→ Business charters: Reserve an exclusive fleet of vehicles for your employees

and collaborators who need communal transport.

“ Instead of getting a rental car, it’s easy for the crew to get a ride with Uber and
get to where they need to go. As many pilots as we have, it just makes sense for
Custom solutions for your business

them to ride with Uber.

—Candy Lovin, Director of Charter Operations, Private Jets Inc.

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 Mobility
Cover ride costs
with Vouchers
Distribute Uber credit to employees
or customers and pay only for rides
taken. Use Vouchers to cover the cost
of rides to drive foot traffic or as a
reward for purchases.

“ The flexibility that Vouchers provides is really important to our clients and their
guests. Not too long ago, one of our clients had an important job candidate
Custom solutions for your business

miss a plane connection, and Pana and Uber saved the day by getting her to
the interview on time.

—Devon Tivona, CEO, Pana, a Coupa company

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 Mobility
Easy, real-time results
Vouchers are easy to set up and distribute. You can:

→ Create single or bulk vouchers with set parameters, such as covering full
or partial costs, a specific dollar amount, geofencing, expiration dates, and
hours active

→ Use templates to customize vouchers for specific events (such as team

events or customer meetings)

→ Preview your settings before sharing vouchers instantly by email, text, URL,
or code input in the Uber app Custom solutions for your business

→ Track the success and use of your vouchers using the Vouchers dashboard,
and review past and upcoming campaigns

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 Mobility
Arrange guest rides or transport
items with Central
Central enables your organization to book courtesy rides and transport goods.
Choose between on-demand service or scheduling up to 30 days in advance.
Your guests won’t need the Uber app, or even a smartphone—they can see
the details of their ride or package delivery through their cell phone by text
message or automated call.

Request complimentary door-to-door rides for executives and guests; offer on- Custom solutions for your business
demand rides as an alternative to shuttle service or rental cars; or request rides
for others to help them keep moving around town.

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 Mobility
Service your guests can count on
→ Access the dashboard: The Central dashboard is simple to navigate. You
can request multiple pickups or deliveries at the same time.

→ Schedule the pickup: Enter your customer’s information or package size

and pickup and dropoff location into the Central dashboard.

→ Rider and driver connect: Your guest will receive texts with their
trip or delivery information, and you can check the progress of every
courtesy ride and item delivery in real time with the rider’s and driver’s
contact information.

“ Our dealership is always looking for new ways to stay competitive and
improve our customers’ experience. Our customers really like being able to
Custom solutions for your business

find a ride with Uber as soon as they are ready, and our team has found it
very simple to use.

—Janine Zimmerman, Parts and Service Director, Honda Auto Center of Bellevue

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 -> Meals

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 Meals
Conference organizers can save more than 60% of
their budget with virtual conferences and events2

Customizable meal options with Uber Eats provide

another touchpoint between organizers and guests
while extending your reach.

Fuel employees with meal programs

Use the Uber for Business dashboard to create a customized employee meal
program and add employees to simplify work meals.

→ Set permissions for time, location, budget, and spending caps, and
invite employees.

→ Employees can order and schedule meals from local restaurants using Custom solutions for your business
the Uber Eats app and charge to one account.

→ Choose between pickup, leave-at-door delivery, and, in select markets,

priority delivery.

→ Employees can review how much will be charged to the company

and how much will be billed individually. Each meal will be
automatically expensed.

21 2
“Virtual Summits and the Future of Business Gatherings in a Post-COVID Era,” Data Connectors.
 Meals
Top perks for top personnel

• Provide meals where your people work: Create a

meal program and give your staff access to local
favorites delivered right to their doorstep.

• Foster team collaboration: Liven up a lunch

meeting by inviting your co-workers to join a
shared cart with group ordering. Get individually
packaged items, and reduce the number of
delivery people entering the office.

• Create a recurring meal program: A weekly team

lunch or Friday bagels is a great way to save time
from searching for food, and you can give your
staff something to look forward to.

“ Offering Uber Eats to our team is a great way to show our

appreciation, as well as to help support our local economy
Custom solutions for your business

and restaurants.
—Reena Scoblionko, VP of People, GoodRx

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 Meals
Businesses saw a 50% increase in responses and participation
when incentives were offered3

Giving vouchers for rides or meals with Uber can increase survey
response rates and participation in virtual events and product demos.

Cover meal costs with

Vouchers for Uber Eats
Similar to rides, give Uber credit to employees or customers and pay only when
Custom solutions for your business
they order a meal. Use vouchers to buy meals for virtual event attendees, or
offer them to customers as a reward for their purchases.

Vouchers can be distributed instantly and sent by email, text, and other
channels. Recipients can claim and redeem the voucher with a single tap in the
Uber or Uber Eats app.

23 3
“Incentives drive web survey responses,” RetailWire, January 19, 2018.
 Meals
Get the conversation started
with refreshments
Offer food for virtual meetings: Team syncs.
Workshops. Holiday celebrations. Whatever the virtual
occasion, provide a voucher for Uber Eats and cover the
cost of meals for your team, clients, or guests.

Drive virtual event attendance: Engage customers

during virtual conferences and meetings. Distribute
vouchers to let them choose from local restaurants
while you pick up the bill.

Make your recipient’s day

and your life easier
→ Set up and distribute: Create a single or bulk
voucher and distribute through a URL link or
QR codes.

→ Control and track usage: Set parameters

for budget, time, day, and expiration date.
Organizations are not charged unless the
voucher is redeemed.

→ Give credit for rides and meals: Can’t decide

between vouchers for rides or meals? Send a
voucher applicable to all Uber products and let
your guest choose.

Custom solutions for your business

“ Uber for Business really came through with the vouchers. Attendees thought
it was a great perk. It was different. Not a lot of companies had done it, which I
was surprised by, [given] the ease of setting it up. It added something special.

—Angeleque Fultz, Marketing Execution Senior Specialist, SAP NS2

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 Meals
Give joy to
others with
Uber gift cards
Buy Uber credit to give to your employees
or customers for them to use as they see fit.
You pay in full for the gift card amount at the
time of purchase, then send recipients digital
cards by text, email, or print. Physical gift
cards are available through our sales team. Custom solutions for your business
Gift card terms and conditions apply.

Whether it’s employee holiday gifts,

corporate gifts, customer thank yous, or
prizes and giveaways, never give the wrong
gift with Uber gift cards.

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 Meals
Easy to buy, simple to use
→ Buy and send an Uber gift card in minutes:
Available for rides or meals, they’re a great way to
treat your employees or to just say thanks.

→ The recipient decides how and when to use it:

Gift cards (Uber Cash) never expire and can be
distributed by text, email, or physical card.

→ Pay at time of purchase: Know exactly where

your gift budget was spent.

Purchase Uber gift

cards in bulk
Show your appreciation: Treat employees to their
favorite meal with an Uber Eats gift card. Improve
team morale and say thanks for a job well done.

Increase customer satisfaction: Show your

appreciation for their business with an Uber Eats gift
card they can use to get tasty treats delivered right
to them.

“ Through our partnership with Uber Eats, not only were we able to provide
$100 gift cards to employees at Coca-Cola North America, but we were
Custom solutions for your business

also able to inject some fuel into the economy and both the meal delivery
and restaurant industries.

—Brian Sappington, President North America Retail Portfolio, The Coca-Cola Company

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 -> Delivery

Send and receive item

deliveries with Central
With a dependable, fast platform and affordable same-day
rates, Central is ready to help organize your delivery needs.
Delight customers with local, same-day deliveries; move
components between facilities; and transport important
documents and packages.

Schedule a delivery with an easy-to-use dashboard interface

through a desktop app. No technical integration required.
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 Delivery
Deliver goods without leaving your office
→ Delivery dashboard: Schedule a delivery with an easy-to-use interface
through a desktop app. No technical integration required.

→ Same-day delivery: Delighting your customers is quick and easy. Give

people a reason to come back and win more repeat business with same-
day delivery.

→ Real-time tracking: Follow your delivery in real time so you know where
your orders are and when they arrive. Customers get that same peace of
mind with SMS notifications.

→ Powerful platform: Our technology can help accelerate your success. It’s
trusted by more than 150,000 businesses; 108 million consumers; 700,000
restaurants; and 3.5 million drivers.

“ We are able to dramatically increase the availability of

on-demand delivery of an essential product like
Custom solutions for your business

prescriptions, which is leading to a further increase in

demand in all markets we are already active in.

—Talha Sattar, Founder and CEO, Nimble

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 Move your business
forward with Uber
Increased customer satisfaction, higher employee
productivity, and stronger team culture are just some of
the results businesses see with Uber for Business. Achieve
more, enjoy more, and experience more at work with a
solution that’s great for your employees, guests, and
bottom line.

Join the 150,000 businesses and organizations in 65

countries that grow with Uber for Business. You’re going
places. We’re here to help.

Get started for free ->

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