AO-2023-001 Prelim - 0
AO-2023-001 Prelim - 0
AO-2023-001 Prelim - 0
Released in accordance with section 25 of the Transport Safety Investigation Act 2003
Publishing information
Published by: Australian Transport Safety Bureau
Postal address: GPO Box 321, Canberra, ACT 2601
Office: 12 Moore Street, Canberra, ACT 2601
Telephone: 1800 020 616, from overseas +61 2 6257 2463
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Email: [email protected]
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Addendum
Preliminary report
This preliminary report details factual information established in the investigation’s early
evidence collection phase, and has been prepared to provide timely information to the industry
and public. Preliminary reports contain no analysis or findings, which will be detailed in the
investigation’s final report. The information contained in this preliminary report is released in
accordance with section 25 of the Transport Safety Investigation Act 2003.
The occurrence
On 2 January 2023, Sea World Helicopters was conducting a series of scenic flights under the
visual flight rules from its base at Sea World on the Gold Coast, Queensland. The operator was
using 2 Eurocopter 1 EC130B4 helicopters, registered VH-XH9 (XH9) and VH-XKQ (XKQ). The
helicopters were operating from separate helipads about 220 m apart. These were pad 3 at the
operator’s heliport and the park helipad inside the theme park. Both pilots flew in the morning,
then had a lunch break before commencing more flights.
The first flight after lunch for the pilot of XH9 was a 10-minute scenic flight, which landed at about
1346 local time. Around the same time, the pilot of XKQ conducted a 10-minute scenic flight,
landing at about 1350.
At about 1351:40, XH9 departed pad 3 at the operator’s heliport for a 5-minute scenic flight, with
the pilot and 5 passengers on board. The 5-minute scenic flight climbed over an area known
locally as ‘Sea World grass’ before tracking northbound coastal over water at 500 ft. Figure 1
shows the standard route and radio calls for the operator’s 5-minute flights.
At about 1353:40, the pilot of XH9 made an inbound radio call from near Porpoise Point stating
their position, height of 500 ft and intention to track to Sea World via the Broadwater by making a
left turn.
Figure 1: Standard 5-minute scenic flight route and radio calls
Concurrently, at a separate helipad within the theme park (park helipad), 2 ground crew were
loading passengers into XKQ in preparation for departure (Figure 2). The flight was also planned
1
Eurocopter became Airbus Helicopters in 2014. The Eurocopter EC130 series is now sold as the Airbus Helicopters
H130.
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as a 5-minute scenic flight, with the pilot and 6 passengers on board. The first passenger entered
the aircraft at about 1353:35.
The ground crew assisted passengers into XKQ, fastened the passengers’ seatbelts and helped
with the passengers’ headsets. The ground crew reported that they completed a final visual check
of the helicopter, which included checking all the doors were closed and ensuring the surrounding
area was free from hazards, and signalled to the pilot that XKQ was ready for departure. They
then went to prepare passengers and information for the next flight. The ground crew later
reported that they had not seen any other aircraft before giving the signal for the pilot to depart.
Figure 2: Helipad configuration at Sea World on 2 January 2023
On the return leg of the scenic flight in XH9, the track southbound along the Broadwater provided
a clear view of the helipads at Sea World (Figure 3). The pilot of XH9 stated that, while transiting
the Broadwater, they saw passengers being loaded into XKQ and the doors of XKQ closing. The
pilot of XH9 recalled that their assessment at the time was that they would be clear of XKQ and
that it would pass behind them.
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At 1355:42, the pilot of XKQ commenced their scenic flight and was climbing over water in the
direction of the sandbar near the helipad (Figure 4). The pilot of XH9 reported that they did not
hear a taxi call over the radio from the pilot of XKQ. This does not necessarily mean that a taxi call
was not made and this topic will be subject to detailed analysis by the ATSB investigation. The
pilot of XH9 also reported that they did not see XKQ depart from the park helipad.
At about 1355:47, the pilot of XH9 turned left onto a final approach path for pad 3. The pilot of XH9
reported that at this time they were focussed on the landing site, and on managing rotor
downwash to avoid a pleasure craft crossing their approach path.
Figure 4: Preliminary flight path reconstruction of VH-XH9 and VH-XKQ
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Video footage taken by passengers in both helicopters on mobile phones contained images of the
other helicopter (Figure 5). This does not mean that the helicopters were visible to either pilot from
their positions in the helicopter, or even the passenger filming, and this aspect will be subject to
detailed analysis by the ATSB investigation.
At about 1355:59, 2 passengers on board XH9 sighted XKQ. Understanding the helicopter would
only get closer, at least one passenger attempted verbal guidance to the pilot. As the verbal
guidance did not work, and anticipating a potential collision, one passenger physically alerted the
pilot. The pilot of XH9 later recalled being alerted to the other helicopter by a passenger, but the
pilot did not see XKQ approaching prior to the collision.
At 1356:05, 23 seconds into XKQ’s flight, at a height of about 130 ft, the helicopters collided
(Figure 4 above).
Figure 5: Images captured simultaneously from each helicopter at about 1355:55
The main rotor blades of XKQ entered the forward cabin of XH9 (Figure 6). XKQ broke apart in
mid-air and impacted shallow water next to the sandbar. The pilot and 3 passengers were fatally
injured, and 3 passengers were seriously injured. The helicopter was destroyed.
Helicopter XH9 had significant damage to the forward cabin, instrument console, and main rotor
blades. The impact turned XH9 to the left, and the pilot continued with the momentum of that
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movement, completing a 270° descending turn to land on the sandbar below them near to XKQ.
The pilot and 2 passengers were seriously injured, and 3 other passengers had minor injuries.
Figure 6: Indicative main rotor strikes to cabin of VH-XH9
Context
Operator information
Sea World Helicopters’ primary business was conducting scenic flights. These flights were
generally on pre-determined routes and of 5-, 10-, 15- or 20-minute durations. The operator’s air
operator certificate, which enabled these flights, was reissued in July 2022 by the Civil Aviation
Safety Authority for 5 years.
The operator changed ownership in late 2018, with a new chief executive officer and chief pilot
then appointed. It subsequently developed new heliport and park helipad facilities (Figure 2).
The operator primarily utilised 2 Eurocopter AS350 helicopters for its flights with occasional use of
another EC130 until December 2022, when VH-XH9 (XH9) and VH-XKQ (XKQ) were also
introduced into service. It employed 3 full-time pilots and 2 part-time pilots.
The operator was an independent entity to the Sea World theme park and held a concession for
use of the land and brand.
Pilot information
The pilots of both aircraft involved in the collision were experienced helicopter pilots with extended
responsibilities within the operator. Both were qualified for the role and held valid class 1 aviation
medical certificates and valid flight reviews for the Eurocopter EC130. Additionally, both pilots
were experienced flight instructors, meaning they were experienced in flying helicopters from both
a left or right seat position. 2
The pilot of VH-XKQ (XKQ) held an Air Transport Pilot Licence (helicopter) and was a grade 1
flight instructor. The pilot’s logbook showed a total flight time of about 6,200 hours. This pilot was
2
In most light helicopters, including the AS350, the pilot is seated in the front right seat. In the EC130, the pilot is seated
in the front left seat.
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also the helicopter operator’s chief pilot and head of airworthiness and maintenance control, and
had managerial duties within the organisation.
The pilot of VH-XH9 (XH9) held a Commercial Pilot Licence (helicopter) and was a grade 2 flight
instructor. The pilot’s logbook showed a total flight time of about 3,150 hours. This pilot was also
the helicopter operator’s safety manager.
Helicopter information
General information
The Eurocopter EC130 is a single turbine engine helicopter, with a Fenestron tail rotor and 2 rows
of seats for a pilot, seated front left, and 6 passengers. The helicopter type had 2 main variants,
the B4 (available from 2001) and the T2 (released in 2014). At the time of the accident there were
39 EC130s on the Australian civil aircraft register, comprising 21 B4 and 18 T2 variants.
VH-XKQ
XKQ, an EC 130B4 serial number 4639, was manufactured in France in 2008 and had 2,267.5
hours total time in service. It was imported into Australia from Indonesia in September 2022, and
first registered in Australia as VH-XKQ on 2 November 2022. It was issued a certificate of
airworthiness on 9 December 2022 and entered service with Sea World Helicopters on
13 December 2022, commencing scenic flights on 26 December. It had flown about 9.2 hours
since entering service with the operator.
XKQ was equipped with pop-out emergency floats. Emergency floats were an operator-imposed
requirement for operating from the park helipad.
The maintenance release for XKQ, and maintenance tracking system did not indicate that any
outstanding maintenance was required.
VH-XH9
XH9, an EC 130B4 serial number 3845, was manufactured in France in 2004 and had 6,785
hours total time in service. Most recently operating in New Zealand, it was first registered in
Australia as VH-XH9 on 3 November 2022.
Following inspection for issuance of an Australian certificate of airworthiness, it was released to
service on 1 December 2022. XH9 entered service with Sea World Helicopters on
3 December 2022, it was used for scenic flights on 4 December before commencing regular
scenic flights on 16 December. It had flown about 35.0 hours since entering service with the
operator.
Maintenance conducted in the helicopter following release to service included:
• engine seal replacement
• throttle switch replacement
• transponder troubleshooting (see also Transponder systems).
several instruments in the pedestal were destroyed. The main rotor blades of XH9 showed
damage and skin delamination, likely due to contact with debris passing through the main rotor
system.
A review of recorded video footage indicated that, following the mid-air collision, XKQ’s rotor
system, engine, and tail rotor system separated from the airframe as it fell and came to rest in a
group, about 95 m from the fuselage impact point. A review of video footage and the wreckage
indicated that the helicopter impacted shallow water adjacent to the sandbar at a steep angle. The
nose had rotated away from the direction of travel, and the helicopter had rolled approximately 70°
to the right at point of impact. Following the impact, the helicopter rolled to the left, coming to rest
on its roof on the sandbar.
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3
The longer flights all ended with the same flight path as a 5-minute flight (north to Porpoise Point and then a left turn
and return to Sea World).
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Ground crew reported, in line with procedure, that they would communicate with pilots prior to a
departure via hand signals and, where available, UHF radio. 4 These hand signals would indicate
the type of scenic flight the pilot was to fly, and confirmation that a visual check of the aircraft and
surrounds had taken place. The visual check included:
• doors are secured
• nothing hanging outside the doors
• the area is clear behind the helicopter and on any adjoining helipads.
Ground crew stated that clearing the area behind the helicopter involved alerting a pilot to objects
behind them, such as birds, tall-masted vessels, and other aircraft.
4
The operator’s AS350 aircraft had a UHF radio, which pilots used to communicate with ground crew. XHQ and XH9
were not configured for UHF communication at the time of the accident.
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conducted the systems were useful while cruising straight and level, but of limited benefit
manoeuvring close to or on the helipads.
The pilot of XH9 advised that they heard no auditory alert prior to the collision.
Transponder systems
A review of radar and surveillance data of the accident flight and previous flights showed that the
transponder on XKQ was correctly transmitting the aircraft’s position and altitude (with the code
1200 selected). The pilot of XH9 reported that the transponder on XH9 had been selected on with
the code 1200 selected. However, the transponder on XH9 was not transmitting secondary
surveillance radar responses that were detected by radar surveillance equipment for the accident
flight or previous flights. The operator was aware that there was a problem with the aircraft’s
transponder and that the aircraft was not able to be used in controlled airspace until it was
rectified. Efforts to diagnose and address the transponder problem were ongoing.
A review of all avionics and pilot assistance systems, and radar and surveillance information, is
ongoing.
Meteorological information
In the 3 hours leading up to, and at the time, of the incident, a ridge of high pressure extended up
the south-east Queensland coast. Surface winds in the vicinity of the accident site were moderate
south-easterly about 15 kt with gusts up to 20 to 25 kt possible.
Near the accident site, there was scattered cloud with bases at about 3,500 ft above mean seal
level (AMSL) and cloud tops at about 6,000 ft AMSL. No rainfall was recorded during this period
and radar imagery did not indicate any signs of showers in the vicinity.
Safety action
The operator reported that it intended to address elements of aircraft visibility and aids to traffic
detection. This included:
• high visibility paint on rotor blades
• additional strobe lighting on helicopters
• introduction of helipad controllers who can provide traffic advice to pilots
• use of live radar data displayed on an iPad in the cockpit.
Further investigation
To date, the ATSB has conducted, and/or is conducting the following activities:
• interviews of the surviving pilot and adult passengers, eyewitnesses, and other pilots operating
in the area at the time
• interviews with ground crew, other pilots/operators conducting similar operations, and
maintenance personnel
• review of the operator’s procedures and practices for operating scenic flights in the Sea World
area, and those of similar operators
• examination of the wreckage of both helicopters
• examination of components of avionics systems of both aircraft (including radios and related
equipment and transponders)
• review of the maintenance and operational records of both helicopters and the process for
implementing the helicopters into scenic flight operations
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• review of the radio calls made on the Southport common traffic advisory frequency (CTAF) for
these flights and previous flights
• review of radar and surveillance data for helicopter operations near Sea World for these flights
and previous flights
• review of GPS data for these flights and previous flights
• review of CCTV and witness videos and images
• review of videos and images taken by the passengers on both helicopters
• reconstruction of the flight paths of each helicopter
• a visibility study to determine the extent to which each helicopter was visible from the pilot’s
seat of the other helicopter
• review of the aircrafts’ traffic collision avoidance system (TCAS) functionality and similar
technologies
• review of pilot training records, medical information, recent history and post-mortem reports
• review of passenger injuries and post-mortem reports
• analysis of survivability and forces through seat and restraint systems
• a review of the regulatory surveillance of the operator and similar operators.
Should a critical safety issue be identified during the investigation, the ATSB will immediately
notify relevant parties so appropriate and timely safety action can be taken.
A final report will be released at the conclusion of the investigation.
Acknowledgements
The ATSB acknowledges the assistance of Maritime Safety Queensland, Queensland Police
Service, and the Queensland Coroner in supporting the ATSB’s on-site investigation team, and
providing information and support through the evidence collection phase of the investigation.
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General details
Occurrence details
Date and time: 02 January 2023 – 1356:05 EST
Occurrence class: Accident
Occurrence categories: Collision, Collision with terrain, Forced / Precautionary landing
Location: 24 km 341° from Gold Coast Airport
Latitude: 27º 57.645' S Longitude: 153º 25.395' E
Aircraft 1 details
Manufacturer and model: Eurocopter EC130B4
Registration: VH-XKQ
Operator: Sea World Helicopters Pty Ltd
Serial number: 4639
Type of operation: Charter
Activity: Commercial air transport-Non-scheduled-Joyflights / sightseeing charters
Departure: Sea World, Main Beach Qld
Destination: Sea World, Main Beach Qld
Persons on board: Crew – 1 Passengers – 6
Injuries: Crew - 1 (fatal) Passengers - 3 (fatal) 3 (serious)
Aircraft damage: Destroyed
Aircraft 2 details
Manufacturer and model: Eurocopter EC130B4
Registration: VH-XH9
Operator: Sea World Helicopters
Serial number: 3845
Type of operation: Charter
Activity: Commercial air transport-Non-scheduled-Joyflights / sightseeing charters
Departure: Sea World Helicopters, Main Beach Qld
Destination: Sea World Helicopters, Main Beach Qld
Persons on board: Crew –1 Passengers – 5
Injuries: Crew - 1 (serious) Passengers - 2 (serious) 3 (minor)
Aircraft damage: Substantial
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Terminology
An explanation of terminology used in ATSB investigation reports is available on the ATSB
website. This includes terms such as occurrence, contributing factor, other factor that increased
risk, and safety issue.
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