Work 13
Work 13
Work 13
CHAPTER III
CLOSING
Conclusion
Public service communication itself is a communicator who acts as a
message sender in a communication process. According to (Rudy 2005) what is
meant by a communicator is a person or group of people who is the place of origin
of the message, source of news, information, or understanding that is conveyed
(communicated) or we can call it the person or party that sends/delivers the news.
So it can be said that what is meant by a public service communicator is a person
or group of people from the public bureaucracy who sends/delivers
news/messages and provides services (serves) the needs of people or society as
citizens who have an interest in the organization in accordance with the main rules
and procedures. way that has been determined by the principle of equality.
A communication process can be said to take place effectively if the
message to be conveyed by the source of the message can be received and
interpreted by the target of communication - the recipient of the message - in
exactly the same form, soul and spirit as desired and intended by the source of the
message according to (Siagian, 1994 ).
In relation to public service communication, the effect arising from the
public service communication process is a condition of what is conveyed by the
apparatus providing services to the community/citizens with what is received by
citizens giving a clear and measurable influence. For example, from explanations
by officers/employees about service procedures, about service rates, and various
matters about services, it can be understood, understood and in turn followed by
the community.
Skill is an ability to operate work more easily and precisely. While
communication is the main human activity in everyday life, communication
with God, fellow humans, and other creatures. Communication is the capital
and key to success in relationships and career, because only with
communication can a good relationship be built and fostered. From this
understanding, it can be understood that communication skills are the main
skills that must be possessed to be able to build healthy relationships
anywhere and with anyone.
The expected communication skills include the following abilities:
Ability to create contact or interpersonal relationships
The ability to capture or understand information
Ability to provide feedback or feedback
INTRODUCTION
1.1 Background
Indonesia as one of the largest countries in the world and a very large
population with various religions, ethnicities, races, languages, social,
cultures that inhabit the territory of Indonesia makes Indonesian people
known as a multicultural society. Pluralism and multiculturalism imply
differences. If managed properly and correctly, pluralism and
multiculturalism produce positive forces for nation building. On the contrary.
If not managed properly, pluralism and multiculturalism can lead to social
conflict and violence.
If you look at the history of Indonesia, starting from the pre-
independence period, around independence, around the turn of 1965,
throughout the New Order period, during the fall of the Soeharto government,
and during the Reform Order government until today, the life of the
Indonesian people is colored by social tragedies and conflicts that have lead
to acts of violence. Like the Sampit riots, the religious conflicts in Maluku,
Poso, Ambon show how fragile the multicultural-based national construction
in Indonesia is.
The Sampit case is an ethnic case that has shocked the country the most.
The conflict between Dayak and Madurese residents in Sampit City, the
capital of East Waringin, Central Kalimantan, claimed hundreds of lives.
Even though they have lived side by side for a long time.
Based on this, this paper is made to understand the problems of
multicultural education in Indonesia.