Yeastar Certified Technician Training
Yeastar Certified Technician Training
Yeastar Certified Technician Training
TECHNICIAN TRAINING
PART 1 WHAT IS VOIP
Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice commnications and
multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated
with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service.
Internet
PSTN
Trunk
SIP
Trunk
SIP Extensions
Analog Extensions
Hi I’m Jeff. I’m assigned to set a telephone system for a
company. So I’ll do a full system configuration today. Let’s
work together on this and learn about S-Series IPPBX along
the way.
The all-new S-Series is engineered for the communications needs of today and tomorrow, and with the Yeastar unique modular design
future proofs your investment choice.
2.1 S-Series PBX line Introduction
S412 S20
• Users: 20 • Users: 20
• Concurrent Calls: 8 • Concurrent Calls: 10
• FXS/FXO Ports: 16 • FXS/FXO Ports: 4
• BRI Ports: 4 • BRI Ports: 4
• 2G/3G/4G Channel: 2 • 2G/3G/4G Channel: 1
S50
• Users: 50
• Concurrent Calls: 25
• FXS/FXO Ports: 8
• BRI Ports: 8
• 2G/3G/4G Channel: 4
Specifications
System
Power LED Port Status Indicator
LED
External View
Front Panel
Rear Panel
TF Card Power
S20
Front Panel
Rear Panel
TF Card Antenna
S50
Front Panel
External View
System LED WAN LAN RJ11 Ports
Reset
Rear Panel
Internal View
Antenna Power
2.2 Modules Introduction
If you want to install a WCDMA SIM Card, LTE Module
is compatible.
Pictures
1 FXO
Ports 2 FXO 2 FXS 1 1 2 BRI
1 FXS
S412 √ √ X √ √ √
S20 √ √ √ √ √ √
S50 √ √ √ √ √ √
Digital Trunk
Based on Asterisk
GSM Trunk
PSTN
Support PSTN, ISDN and Mobile trunk Trunk
SIP
Support SIP and Analog terminals Trunk
SIP Extensions
Analog Extensions
2.3 Hardware Installation
S20
Loosen the screws and remove the Insert modules on the motherboard
upper cover
Now, we’ll logon the Web GUI for the first time!
PART 3 BASIC CONFIGURATION
3.1 HTTPS
This is the first thing you will see after logon, on S-Series IPPBX we logon through HTTPs.
Https, simply, is a encrypted channel for secure communication over a computer network. It processes two
certificates for server and client to protect the privacy. Because Web GUI is not a public website, the web
browser will alert you, don’t hesitate, believe us, just go ahead and login.
3.2 Password and Account
When you log in PBX for the first time, S-Series IPPBX
will recommend you to change your initial password into
a stronger one.
If you’d like to enable S-Series IPPBX as the DHCP server in your local network ( for auto provisioning
of IP Phones, or other devices) please remember to disable the DHCP server in other devices in the
same network, like your router or other SIP server.
WAN port
To enable the WAN port, you should choose the Dual Mode.
WAN port is disabled by default, you need to enable it before setting the WAN port. WAN port can also be used to
realize connection with local network, so DHCP server is available on WAN port. On Bridge mode, WAN port can be
used to connect your PC or other equipment in local network, in this mode LAN and WAN will be working as uplink
and downlink of switch.
1 DHCP (Dynamic Host Configuration Protocol):
It is a communications protocol that network administrators use to centrally
manage and automate the network configuration of devices attaching to an
IP network. With DHCP, computers request IP addresses and networking
parameters automatically from a DHCP server, reducing the need for a
network administrator or a user to configure these settings manually.
2 Static IP Address:
Static IP addresses are manually assigned to a computer by an
administrator. With it, computers own a permanent IP address to access
network.
If your system has access to the Internet, you can easily download system prompts in
different languages. If not, you can download the prompt file that you need at
https://support.yeastar.com/hc/en-us/articles/115007216167-Yeastar-S-Series-System-
Prompt-Download-Link- and then upload it into IPPBX.
Usually, the default date and time of S-Series IPPBX
are appropriate for China.
In step 2, it’s recommended to set the same number for extension, name, caller ID and
register name. The original password is generated automatically by the system, you can
customize your own password. We recommend that you set a complex one to guarantee
the system security.
Step 4 Apply the setting
Note: The maximum number of Concurrent Registrations is 5, which means 5 devices at most can
share the same number. For example, the extension number 1000 not only can be used for the phone in
office, but also can be registered for the user’s mobile phone or the phone at home. If someone calls
1000, the phone in office, the phone at home, and the mobile phone will ring at the same time. Users will
not miss any call when they go out of office for business trip.
How to add bulk extensions
1
2
3
4
extension
IP Phones Registration
Auto Provisioning IP phones
Linkus Configuration
Bring your extensions with you
What is Linkus Make and receive enterprise VoIP calls on your computer
and mobile phones while enjoying all the office extension
features. Also benefit from true one number reach and
have instant access to corporate and personal contacts.
Consolidated collaboration
New
Remove security issues for remote SIP access
42
Linkus Configuration
【1】
【2】
【2】
【3】
【1】
Each of the extension users can manage its personal contacts only
• Check all personal contacts through Linkus & Web
• Personal Contacts is editable & Synched on multi-terminals
• Personal Contacts is visible for every single user only
• Extension user will get contacts info displayed when Caller ID match has been enabled.
Caller ID Match
A company has 30 phones that need to be registered to extensions to
make phone calls. It’s inefficient to register them manually one by one. S-
Series IPPBX supports auto provisioning to help administrator save time.
E1 trunk
configuration
4G trunk configuration
4G trunk configuration
E1 trunk
configuration
【1】
【2】
phone
number
No
No Match Go to holiday
Check Next Match Yes
Resource destination
rules Holiday
trunk?
Yes No
Match
Match Yes Go to configured
No Business
DID/CID destination
hours
Yes No
Yes Go to
Reject the Is it in the
non-office
call blacklist
destination
Inbound call rule
IVR (Interactive Voice Response) interacts with callers through dialogue so that
they can go to the desired destinations by following the guidance. Let’s see how
to make it work.
3.12 IVR
Play IVR
prompt and
wait for key
No
Reach Yes
No Repea
t
count? Key event
Yes destination
Wait for
Key time
out
1. A company has 30 IP phones to be registered, the administrator want quick registration to save time.
2. A company has 1 GSM trunk and 4 PSTN trunks. What’s more, they want to register a SIP trunk to its
service provider.
4. A company wants to enable the SIP trunk in specific outbound route for extension 1000-1030 and enable
PSTN trunks in an inbound route for extension 1031-1040.
What can the administrator do to set up an appropriate and efficient communication system
for the company?
After the above settings, a company has set up a common telephone system
basically. They can use IP phones for internal or external callings of business.
Step 1 PBX Page Step 5 Choose the trunk used to receive fax
Step 2 Call Control Step 6 Enable Fax Detection and set destination as the fax extension
Step 3 Inbound Routes Step 7 Click Save and Apply to confirm the configuration
Step 4 Put in the Route Name
S-Series IPPBX supports GSM modules, user
can make phone calls through SIM card. We can
also use the SMS function that comes with SIM
card, that is, our SMS to Email and Email to
SMS functions.
4.8 SMS to Email and Email to SMS
SMS
If choosing to upload a
prompt, you can directly
upload
T.38 must bean audio
enabled file
so that
located
this in bethe
route will usedlocal
to
send Fax
computer.
Step 1 PBX Page Step 4 If you have recorded your prompt already, you can directly upload
Step 2 Voice Prompts the file from your computer into PBX.
Step 3 Custom Prompts Step 5 You can also use S-Series IPPBX system to record your prompt
Step 6 All recording files will be shown in the list.
4.9.3 Record a Prompt
1. A sales apartment has 20 staffs. The administrator wants to assign their extensions 1050-
1070 into a group so that all calls can be dealt with even if some members are busy.
2. The marketing manager wants to announce something to extension 1000 to 1005 at the
same time through paging.
3. The sales manager wants to spy extension 1060 and he only want to hear the conversation
between two parties in the conversation.
Step 5 Conference number Step 9 Choose sound prompt played to users when they log in to meeting room
Step 6 Set conference name Step 10 Set moderator password
Step 7 Set Password for participants Step 11 Choose moderators
Step 8 Set Conference Mode Step 12 Click Save and apply to confirm all changes
Creating meeting room
Step 1 Settings
Step 2 System Page
Step 3 Storage
Adding Network Drive
The IVR number setting should match the IVR range in General Preference, as shown in the
below picture. Once you enable Direct Dial, a caller can directly dial the extension number to
reach corresponding extension. Prompt can be customized by users, we will show you how to
set prompt later.
5.6 Features Code
Step 1 Settings
Step 2 PBX
Step 3 General
Step 4 Feature Code
Even though S-Series IPPBX offers stable
performance with high quality, in case there is a
mathematical possibility of system breakdown, we
need to come up with a solution.
We have hot standby as a good solution. Now let’s
take a few minutes to see how it works.
5.7 Hot Standby
Primary System Secondary System
192.168.28.10 192.168.28.11
Virtual IP
192.168.28.6
Thank You!