Innovaphone IP6000 PBX Final Approval Report v01

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PBX

Approval Report

IP-PBX Innovaphone IP6000

Vodafone Office Voice & Corporate Net over IP

Document Certification document


Document title PBX Approval report Innovaphone IP6000
Version Ver 0.1
Date 20-04-2013
Authors Zeid H.M.

Department Enterprise Customer Solutions – Voice Engineering


Index

1 INTRODUCTION................................................................
................................................................................................
................................................................................................
................................................................................................
................................................................................................
................................................................................................
.........................................................................
......................................... 3
1.1 PRODUCT / SERVICES DESCRIPTION ................................................................................................................................................................................................................. 3
1.1.1 Vodafone Office Voice (VoV) ..................................................................................................................................................................................................... 3
1.1.2 Corporate Net over IP (CNoIP) .................................................................................................................................................................................................. 3
2 GENERAL TEST APPROACH
APPROACH AND TEST RESULTS ................................................................
................................................................................................
................................................................................................
................................................................................................
.................................................................
................................. 4
2.1 PBX CERTIFICATION TESTING .............................................................................................................................................................................................................................. 4
2.2 TEST RESULTS SUMMARY ...................................................................................................................................................................................................................................... 4
3 TEST SETUP ................................................................
................................................................................................
................................................................................................
................................................................................................
................................................................................................
................................................................................................
.................................................................................
................................................. 5
3.1 LAB TOPOLOGY.......................................................................................................................................................................................................................................................... 5
3.2 HARDWARE AND SOFTWARE................................................................................................................................................................................................................................. 5
3.3 IP OBJECTS AND LIST OF IP ADDRESSES .......................................................................................................................................................................................................... 6
3.4 DDI AND TELEPHONE NUMBERING PLAN ........................................................................................................................................................................................................ 6
3.5 NUMBER FORMAT ..................................................................................................................................................................................................................................................... 7
3.5.1 Number format for PBX originating calls .......................................................................................................................................................................... 7
3.5.2 Number format for PBX terminating calls ........................................................................................................................................................................ 7
4 CONFIGURATION VODAFONE
VODAFONE ................................................................
................................................................................................
................................................................................................
................................................................................................
................................................................................................
..........................................................................
.......................................... 8
4.1 VODAFONE SIP TRUNK CONFIGURATION ....................................................................................................................................................................................................... 8
4.2 SPECIAL CONFIGURATION VODAFONE ............................................................................................................................................................................................................ 8
5 CONFIGURATION IP-
IP-PBX INNOVAPHONE IP6000
IP6000 ................................................................
................................................................................................
................................................................................................
................................................................................................
................................................................ 9
5.1 IP-PBX INNOVAPHONE IP6000 SYSTEM CONFIGURATION................................................................................................................................................................... 9
6 SIP CALL TRACE EXAMPLES
EXAMPLES ................................................................
................................................................................................
................................................................................................
................................................................................................
................................................................................................
..............................................................................
.............................................. 9
6.1 OFFICE VOICE IP-PBX ORIGINATING................................................................................................................................................................................................................. 9
6.2 OFFICE VOICE IP-PBX TERMINATING ........................................................................................................................................................................................................... 11
6.3 CORPORATE NET OVER IP IP-PBX ORIGINATING ..................................................................................................................................................................................... 13
6.4 CORPORATE NET OVER IP IP-PBX TERMINATING .................................................................................................................................................................................... 17

TABLE 1: HARDWARE & SOFTWARE LIST ............................................................................................................................................................................................................................... 5


TABLE 2: IP ADDRESS LIST ........................................................................................................................................................................................................................................................... 6
TABLE 3: DDI AND PHONE NUMBERS...................................................................................................................................................................................................................................... 6
TABLE 4: NUMBER FORMAT FOR PBX ORIGINATING CALLS ............................................................................................................................................................................................ 7
TABLE 5: NUMBER FORMAT FOR PBX TERMINATING CALLS ........................................................................................................................................................................................... 7
TABLE 6 TRUNK SETTING VF-CUBE ....................................................................................................................................................................................................................................... 8

FIGURE 1 : LAB TOPOLOGY FOR INNOVAPHONE IP 6000 .............................................................................................................................................................................................. 5

IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 2/19


Version 1.0
1 Introduction
This document describes the PBX certification for IP-PBX Innovaphone IP6000 with Vodafone SIP Trunking services. PBX
Certification is performing interoperability test between Vodafone services and IP-PBX Innovaphone IP6000 using SIP Protocol.
The certification of IP-PBX Innovaphone IP6000 is a prerequisite which Vodafone request to avoid any interoperability problem
between the IP-PBX environment and Vodafone network. These tests are part of the Vodafone PBX Approval process. The
interoperability tests are performed at the Vodafone Test Center (VTC) Heerlen. The supplier of the IP-PBX Innovaphone IP6000
and Vodafone NL both cooperated in this interoperability test certification to make sure that the test done correctly and
according standard method of SIP protocol which are described in different Ref document and the technical condition of
Vodafone NL.

1.1 Product / services description


Vodafone NL SIP Trunking Services are providing SIP Trunks for two different Vodafone Voice Services. Both services are tested
during the PBX Approval process. The two service s which have been tested and certified are:

1.1.1 Vodafone Office Voice (VoV)


Vodafone Office Voice (VOV) is a PBX trunking service which provides PSTN access to enterprise PBXs. A trunk line allows PBX
extensions to make and receive calls to and from the PSTN network. VOV trunk lines are IP based and they consist of direct SIP
connections to the customer IP PBXs..

1.1.2 Corporate Net over IP (CNoIP)


The Vodafone service called Corporate Net is providing a Closed User Group service for mobiles. This is called a Mobile VPN.
Within the Mobile VPN the mobile vpn users can call other mobile vpn users with short and long numbers which are connected
to their mobile devices. Corporate Net over IP also provides the possibility to call between the mobile VPN and IP-PBX via a
separated SIP Trunk. This enables the fixed-mobile integration between the Enterprise PBX environment and the mobile vpn
users. The SIP trunk makes it possible to expand further the fixed-mobile integration for example, short number dialing between
mobile phones, mobile phone to PBX extension and PBX extension to mobile phone. Also is it possible to offer specials services
like Forced on PBX.

IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 3/19


Version 1.0
2 General Test Approach and Test Results
The general test approach was to configure a simulated enterprise site using an IP-PBX PBX Name. The IP-PBX was configured to
use the SIP Trunk Solution provided for Vodafone Office Voice (VoV) and Vodafone Corporate Net over IP (CNoIP). This means
two SIP Trunks will be connected to the IP-PBX.

2.1 PBX Certification testing


testing
Within the PBX certification tests different types of tests are executed. A summary of these tests are described here.

Vodafone Office Voice (VoV)


• Basic Features : basic inbound/outbound calls, G711alaw codec, CLI(P/R), Forwarded calls, Call transfer, dtmf.
• Optional G729a codec: Voice call with G729a codec including fallback to G711 codec
• Optional Fax support: Support of fax transfer using G711 pass-thru and optional T.38 including fax fallback

Vodafone Cor
Corporate Net over IP (CNoIP)
• Basic CNoIP : basic inbound/outbound calls, G711alaw codec, CLI(P/R), Forwarded calls, Call transfer, dtmf.
• Optional FoPBX: Forced on PBX tests for Mobile Originating (MO) and Mobile terminating (MT) calls

2.2 Test results summary


The PBX Certification tests between Vodafone NL and IP-PBX Innovaphone IP6000 where successfully completed with the
following observations
• The system has analogue port for the fax. This port don’t support G729 codec for voice, only G711 codec is supported
for voice and fax.

Approved features
The IP-PBX Innovaphone IP6000 is approved to use the Vodafone NL SIP Trunk services for the following features:

Vodafone Office Voice


Basic Call G711Voice
G729a Codec
Fax support

Vodafone Corporate Net over IP


Basic Call G711Voice
Forced on PBX (MO) Mobile Originating
Forced on PBX (MT) Mobile Terminating

Vodafone NL SIP Certification Program (VSCP)


The approved features will result in a VSCP level. The test with IP-PBX Innovaphone IP6000 has resulted in the following VSCP
level. The corresponding logo can be used by the PBX vendor.

Vodafone SIP Certified level


Vodafone SIP Certified
Vodafone SIP Certified Silver
Vodafone SIP Certified Gold

Vodafone NL
Date : 22-04-2013.
Approved by : Zeid H.M..

IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 4/19


Version 1.0
3 Test setup
The interoperability tests require that the configuration of the test environment should be stable and reliable during the test.
The interoperability test is preferred to perform in the environment that is equal to the real environment. All test cases will be
executed at the location which Vodafone allocated.

3.1 Lab topology

The following lab topology was used during the tests.

Figure 1 : Lab topology for Innovaphone IP 6000

3.2 Hardware and software


The following hardware and software where used during the tests:

System HW version SW version


Vodafone Core SBC Acme Packet Net-Net 4500 SCX6.2.0 MR-11 Patch 4
Vodafone VF-CUBE Cisco 2901 15.2.(4)M3
Vodafone Ref-PBX OneAccess One300 ONEOS5-VOIP_SIP-V4.2R6E5_V34N
IP-PBX innovaphone IP6000 Hardware[302] 9.00 hotfix22 IP6000[9.061240],
Bootcode[9061240]

IP-Phones Hardware[303] 9.00 hotfix22 IP240[9.061240],


innovaphone IP240 Bootcode[9061240]

Fax ATA IP24 Innovaphone Hardware[306] 9.00 hotfix22 IP24[9.061240],


Bootcode[9061240]

Table 1: Hardware
Hardware & Software list

IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 5/19


Version 1.0
3.3 IP objects and list of IP addresses
List of important IP addresses which are used in the test certification

System IP address
Vodafone SBC VoV 62.140.143.68
Vodafone SBC CNoIP 62.140.143.75
Vodafone VF-CUBE VoV 62.140.159.231
Vodafone VF-CUBE CNoIP 62.140.159.232
IP-PBX SIP 192.168.204.10
IP-PBX Media 192.168..204.10
Fax ATA 192.168.204.159
IP-Phone 1 192.168.204.152
IP-Phone 2 192.168.204.153
Table 2: IP address list

3.4 DDI and telephone numbering plan


List of important telephone number ranges.

Name Value
VoV DDI Ranges 0387002040 - 0387002049
CNoIP Ranges PBX 2040 – 2049
CNoIP Ranges Mobile VPN 7xxx
IP-PBX IP-Phone 1 038-700 (2042)
IP-PBX IP-Phone 2 038-700 (2043)
IP-PBX Fax 038-700 (2049)
Table 3: DDI and phone numbers

IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 6/19


Version 1.0
3.5 Number format
The number format which is used on the SIP Trunk between Vodafone and the IP-PBX is described is this chapter. This means
the number format which must be used for PBX originating calls and PBX terminating calls.

3.5.1 Number format for PBX originating calls

The IP-PBX should be configured according to use the correct called and calling party numbers. The calling and called party
numbers should be formatted as shown in table. Calls presented with the following formats in the INVITE request will be
handled correctly by the Vodafone Office Voice service:

Header Field Type PBX parameter value


Request-URI National sip: [email protected]
International sip: [email protected]
Short sip: [email protected]
To: National sip: [email protected]
International sip: [email protected]
Short sip: [email protected]
From: sip:[email protected]

Table 4: Number format for PBX originating calls

3.5.2 Number format for PBX terminating calls


Calls will be presented to the PABX by the Vodafone Office Voice service by an incoming INVITE request where the headers
have the following format:

Header Field Type PBX parameter value


Request-URI sip: 03870020xx @192.168.xxx.xxx
short sip:[email protected]
To: sip: 03870020xx @192.168.xxx.xxx
short sip:[email protected]
From: National sip:[email protected]
short sip:[email protected]
International sip: [email protected]
Table 5: Number format for PBX terminating calls

IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 7/19


Version 1.0
4 Configuration Vodafone

4.1 Vodafone SIP Trunk configuration


The SIP Trunks are configured at Vodafone as a standard SIP Trunk for services Vodafone Office Voice version 1.0 and Vodafone
Corporate Net over IP version 1.0. The key component and separation point between Vodafone and customer network is the
Vodafone CPE called VF-CUBE. The VF-CUBE is configured with configuration version 1.0

Name Value
VF-CUBE configuration version 1.0
Protocol UDP
VF-CUBE SIP Port 5060
VF-CUBE SIP & Media IP Address VoV 62.140.159.231 ***
VF-CUBE SIP & Media IP Address CNoIP 62.140.159.232 ***
IP-PBX SIP Port 5060
IP-PBX SIP IP Address VoV 192.168.204.10
IP-PBX SIP IP Address CNoIP 192.168.204.10

Table 6 Trunk setting VF


VF-CUBE

*** Because of multiple test environments the lab environment, the IP address used during the test can be different then used
in real customer’s setup.
Default first SIP Trunk VoV in customers environment : 62.140.159.225
Default first SIP Trunk CNoIP in customers environment: 62.140.159.226

4.2 Special configuration Vodafone


In some cases the Vodafone default configuration settings has to be changed. These special configurations are described here:
• No special configuration needed

IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 8/19


Version 1.0
5 Configuration IP-
IP-PBX Innovaphone IP6000

This chapter describe and provides an overview of the SIP Trunk configuration in the IP-PBX Innovaphone IP6000 which was
used during the test. There are two sip trunks defined in the Innovaphone IP6000 IP-PBX:

Vodafone Office Voice (VoV)


Corporate Net over IP (CNoIP)

The PBX is configured to route all mobile destination via the Corporate Net over IP SIP Trunk. This is also applicable for the short
and long numbers of the Mobile VPN users.

The PBX is configured to route all other PSTN destination via the Vodafone Office Voice SIP Trunk.

5.1 IP-
IP-PBX Innovaphone IP6000 system configuration

See attached document Innovaphone – Vodafone Configuration as a separate document.

6 SIP Call trace examples


During the compliance tests SIP traces were captured and saved for all the different call scenarios. A few examples of the basic
call are shown here.

6.1 Office Voice IP-


IP-PBX originating

INVITE sip:[email protected];user=phone SIP/2.0


Via: SIP/2.0/UDP 192.168.204.10:5060;branch=z9hG4bK-C00DE66C;rport
From: "Phone 02" <sip:[email protected];user=phone>;tag=641306989
To: <sip:[email protected];user=phone>
Call-ID: [email protected]
CSeq: 301208 INVITE
Contact: <sip:[email protected]:5060;user=phone;transport=UDP>
Alert-Info: <urn:alert:source:internal>
Allow: REGISTER,SUBSCRIBE,NOTIFY,INVITE,ACK,PRACK,OPTIONS,BYE,CANCEL,REFER,INFO,UPDATE,PUBLISH
Content-Length: 260
Content-Type: application/sdp
Max-Forwards: 59
Supported: 100rel,replaces,privacy,timer,from-change,histinfo,answermode
User-Agent: (innovaphone IP6000/9.00 hotfix22 [9.061240/9061240/302])
P-Preferred-Identity: "Phone 02" <sip:[email protected];user=phone>
P-Sig-Options: Overlap-Dialing

v=0
o=- 14 1 IN IP4 192.168.204.10
s=-
t=0 0
m=audio 16438 RTP/AVP 18 4 8 0 101 13
c=IN IP4 192.168.204.152
a=rtpmap:101 telephone-event/8000
a=fmtp:18 annexa=yes
a=fmtp:18 annexb=no
a=fmtp:101 0-15
a=ptime:60
a=silenceSupp:off - - - -
a=sendrecv

IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 9/19


Version 1.0
IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 10/19
Version 1.0
6.2 Office Voice IP-
IP-PBX terminating

INVITE sip:[email protected]:5060 SIP/2.0


Via: SIP/2.0/UDP 62.140.159.231:5060;branch=z9hG4bK18DFB2483
From: <sip:[email protected]>;tag=1EC2383C-1654
To: <sip:[email protected]>
Date: Thu, 04 Apr 2013 09:25:01 GMT
Call-ID: [email protected]
Supported: timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
User-Agent: Vodafone-NL-SIP-Gateway-V1.0
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, REGISTER
CSeq: 101 INVITE
Timestamp: 1365067501
Contact: <sip:[email protected]:5060>
Expires: 180
Allow-Events: telephone-event
Max-Forwards: 67
P-Asserted-Identity: <sip:[email protected]>
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 312

v=0
o=CiscoSystemsSIP-GW-UserAgent 8647 8098 IN IP4 62.140.159.231
s=SIP Call
c=IN IP4 62.140.159.231
t=0 0
m=audio 16446 RTP/AVP 18 8 0 101
c=IN IP4 62.140.159.231
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15

IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 11/19


Version 1.0
IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 12/19
Version 1.0
6.3 Corporate Net over IP IP-
IP-PBX originating

With Long CLI to MSISDN

INVITE sip:[email protected];user=phone SIP/2.0


Via: SIP/2.0/UDP 192.168.204.10:5060;branch=z9hG4bK-C00DE6D4;rport
From: "Phone 02" <sip:[email protected];user=phone>;tag=641307789
To: <sip:[email protected];user=phone>
Call-ID: [email protected]
CSeq: 301208 INVITE
Contact: <sip:[email protected]:5060;user=phone;transport=UDP>
Alert-Info: <urn:alert:source:internal>
Allow: REGISTER,SUBSCRIBE,NOTIFY,INVITE,ACK,PRACK,OPTIONS,BYE,CANCEL,REFER,INFO,UPDATE,PUBLISH
Content-Length: 259
Content-Type: application/sdp
Max-Forwards: 59
Supported: 100rel,replaces,privacy,timer,from-change,histinfo,answermode
User-Agent: (innovaphone IP6000/9.00 hotfix22 [9.061240/9061240/302])
P-Preferred-Identity: "Phone 02" <sip:[email protected];user=phone>
P-Sig-Options: Overlap-Dialing

v=0
o=- 54 1 IN IP4 192.168.204.10
s=-
t=0 0
m=audio 16602 RTP/AVP 18 4 8 0 101 13
c=IN IP4 192.168.204.10
a=rtpmap:101 telephone-event/8000
a=fmtp:18 annexa=yes
a=fmtp:18 annexb=no
a=fmtp:101 0-15
a=ptime:60
a=silenceSupp:off - - - -
a=sendrecv

IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 13/19


Version 1.0
IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 14/19
Version 1.0
With Short CLI to MSISDN

INVITE sip:[email protected];user=phone SIP/2.0


Via: SIP/2.0/UDP 192.168.204.10:5060;branch=z9hG4bK-C00DE6D2;rport
From: "Phone 02" <sip:[email protected];user=phone>;tag=641307776
To: <sip:[email protected];user=phone>
Call-ID: [email protected]
CSeq: 301208 INVITE
Contact: <sip:[email protected]:5060;user=phone;transport=UDP>
Alert-Info: <urn:alert:source:internal>
Allow: REGISTER,SUBSCRIBE,NOTIFY,INVITE,ACK,PRACK,OPTIONS,BYE,CANCEL,REFER,INFO,UPDATE,PUBLISH
Content-Length: 259
Content-Type: application/sdp
Max-Forwards: 59
Supported: 100rel,replaces,privacy,timer,from-change,histinfo,answermode
User-Agent: (innovaphone IP6000/9.00 hotfix22 [9.061240/9061240/302])
P-Preferred-Identity: "Phone 02" <sip:[email protected];user=phone>
P-Sig-Options: Overlap-Dialing

v=0
o=- 53 1 IN IP4 192.168.204.10
s=-
t=0 0
m=audio 16594 RTP/AVP 18 4 8 0 101 13
c=IN IP4 192.168.204.10
a=rtpmap:101 telephone-event/8000
a=fmtp:18 annexa=yes
a=fmtp:18 annexb=no
a=fmtp:101 0-15
a=ptime:60
a=silenceSupp:off - - - -
a=sendrecv

IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 15/19


Version 1.0
IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 16/19
Version 1.0
6.4 Corporate Net over IP IP-
IP-PBX terminating

With long CLI to DDI

INVITE sip:[email protected]:5060 SIP/2.0


Via: SIP/2.0/UDP 62.140.159.232:5060;branch=z9hG4bK195C529F
From: <sip:[email protected]>;tag=1F918234-390
To: <sip:[email protected]>
Date: Thu, 04 Apr 2013 13:11:26 GMT
Call-ID: [email protected]
Supported: timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
User-Agent: Vodafone-NL-SIP-Gateway-V1.0
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, REGISTER
CSeq: 101 INVITE
Timestamp: 1365081086
Contact: <sip:[email protected]:5060>
Expires: 180
Allow-Events: telephone-event
Max-Forwards: 68
P-Asserted-Identity: <sip:[email protected]>
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 265

v=0
o=CiscoSystemsSIP-GW-UserAgent 2530 6993 IN IP4 62.140.159.232
s=SIP Call
c=IN IP4 62.140.159.232
t=0 0
m=audio 16686 RTP/AVP 8 0 101
c=IN IP4 62.140.159.232
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15

IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 17/19


Version 1.0
With short CLI to shot number IP-
IP-PBX

INVITE sip:[email protected]:5060 SIP/2.0


Via: SIP/2.0/UDP 62.140.159.232:5060;branch=z9hG4bK195991421
From: <sip:[email protected]>;tag=1F8D49C0-1F26
To: <sip:[email protected]>
Date: Thu, 04 Apr 2013 13:06:49 GMT
Call-ID: [email protected]
Supported: timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
User-Agent: Vodafone-NL-SIP-Gateway-V1.0
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, REGISTER
CSeq: 101 INVITE
Timestamp: 1365080809
Contact: <sip:[email protected]:5060>
Expires: 180
Allow-Events: telephone-event
Max-Forwards: 68
P-Asserted-Identity: <sip:[email protected]>
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 265

v=0
o=CiscoSystemsSIP-GW-UserAgent 4056 3866 IN IP4 62.140.159.232
s=SIP Call
c=IN IP4 62.140.159.232
t=0 0
m=audio 16670 RTP/AVP 8 0 101
c=IN IP4 62.140.159.232
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15

IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 18/19


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IP-PBX PBX Name SIP Trunk certification © 2012 Vodafone NL 19/19
Version 1.0
innovaphone - Vodafone
Configuratie

E. Lievens & K. Delporte


In opdracht van
Com8 NV
V1.0 |April 2013
COM8 SUPPORT CASE: innovaphone – Vodafone Certificatie

Algemene Informatie

In deze case staat stapsgewijs beschreven hoe we Vodafone SIP kunnen configureren op een
innovaphone PBX/Gateway.
Er is gebruik gemaakt van een innovaphone IP6000 (Gateway/PBX), een IP24 (analoge adaptor) en
enkele IP240-toestellen (alle firmware V9 Hoftix 22).

Aanvullende Informatie

http://wiki.innovaphone.com/index.php?title=Reference7:Administration/Relay/Interfaces/SIP

2
COM8 SUPPORT CASE: innovaphone – Vodafone Certificatie

INHOUD

1. Inleiding ........................................................................................................................................... 4
2. Vodafone-servers ............................................................................................................................ 5
2.1. Vodafone-server voor vaste gesprekken...................................................................................... 5
2.1. Vodafone-server voor mobiele gesprekken ................................................................................. 6
3. Uitgaande gesprekken ..................................................................................................................... 7
3.1 Uitgaande routes configureren ..................................................................................................... 7
3.2 Juiste nummer uitsturen ......................................................................................................... 7
4. Inkomende gesprekken ................................................................................................................... 8
4.1 Nummertransformatie van de inkomende gesprekken ................................................................ 8
4.2 Inkomende route configureren ..................................................................................................... 8
4.2.1 ‘Catch All’-Route ..................................................................................................................... 8
4.2.2. Specifieke routes ................................................................................................................... 8
5. Verkorte Nummers .......................................................................................................................... 9
5.1. Koppeling voor de verkorte nummers ......................................................................................... 9
5.1.1. Gateway-object maken in de PBX ......................................................................................... 9
5.1.2. Gateway registreren ............................................................................................................ 11
5.2. Routes en Nummertransformaties ............................................................................................ 11
5.2.1. Uitbellen vanaf de PBX ........................................................................................................ 11
5.2.2. Inbellen vanaf een mobiele telefoon .................................................................................. 12
5. Uiteindelijke resultaat. .............................................................................................................. 13

3
COM8 SUPPORT CASE: innovaphone – Vodafone Certificatie

1. Inleiding
Voor dit document vertrekken we van een eenvoudige basisconfiguratie van een innovaphone
gateway/PBX, waarbij er twee gebruikers geconfigureerd en aangemeld zijn:

Tevens is er al een koppeling tussen de gateway en de PBX via het ‘Trunk Line’-object. Deze
koppeling is geconfigureerd onder ‘Gateway -> GK -> GW1 ‘PBX’:

Deze configuratie zal ervoor zorgen dat de uitgaande gesprekken die beginnen met een 0 naar GW1
‘PBX’ gestuurd worden. Tevens kan deze GW1 ‘PBX’ gebruikt worden om gesprekken vanaf het
Vodafone-platform de PBX binnen te leiden.

4
COM8 SUPPORT CASE: innovaphone – Vodafone Certificatie

2. Vodafone-servers
In eerste instantie zullen we de SIP-koppeling instellen op de centrale met behulp van de verkregen
instellingen. Na deze paragraaf zal de innovaphone gateway/PBX gekoppeld zijn met het Vodafone-
platform.

Vodafone heeft twee server waarnaar en waarvan gesprekken kunnen gevoerd worden. Eentje voor
gesprekken met het vaste net, terwijl de tweede moet gebruikt worden voor gesprekken met het
mobiele net. Om deze twee koppelingen met deze Vodafone-servers te configureren, klikken we in
de webinterface van de gateway/PBX door op ‘Gateway -> GK’. Daar kunnen we de koppeling naar de
eerste Vodafone-server instellen.

2.1. Vodafone-server voor vaste gesprekken

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COM8 SUPPORT CASE: innovaphone – Vodafone Certificatie

2.1. Vodafone-server voor mobiele gesprekken

Momenteel heeft onze gateway een koppeling naar de centrale (‘Gateway -> GK -> GW1’: ‘PBX’) en
twee koppelingen naar het Vodafone-platform (‘Gateway -> GK -> GW2’: ‘Vodafone PSTN’ en
‘Gateway -> GK -> GW3’: ‘Vodafone GSM’). Indien we beide kunnen koppelen met elkaar, dan kan er
gebeld worden.

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COM8 SUPPORT CASE: innovaphone – Vodafone Certificatie

3. Uitgaande gesprekken
In voorgaande hebben we zowel een koppeling naar de PBX (GW1 ‘PBX’) als naar het platform van
Vodafone ingesteld. Indien we beide met elkaar kunnen combineren, dan kan er gebeld worden.
Beide combineren kan door het aanmaken van passende routes.

3.1 Uitgaande routes configureren


Een eerste route die we zullen instellen is deze om naar buiten te kunnen bellen. We zullen dus alles
wat komt vanaf GW1 ‘PBX’ sturen het platform van Vodafone. Hiervoor klikken we in de
webinterface van de innovaphone door op ‘Gateway -> Routes’ en maken onderstaande routes aan:

Let wel: de volgorde van deze routes is wel degelijk belangrijk. Indien de lengte van het gevormd
nummer niet gekend is (Internationale nummers (00), 08-nummers (behalve 088-nummers), 09-
nummers en 0140-nummers), dan moet ‘Force Enblock’ aangevinkt zijn.

Bemerk ook dat alle gesprekken naar buiten gaan via GW2 ‘Vodafone PSTN’, behalve de mobiele
nummers, welke naar buiten gaan via GW3 ‘Vodafone GSM’.

3.2 Juiste nummer uitsturen


Om ervoor te zorgen dat elke telefoon het juiste nummer naar buiten stuurt, moeten we de nodige
nummermanipulaties instellen op de Gateways richting Vodafone. In onderstaande zorgen we ervoor
dat elke extensie zijn eigen rechtstreeks nummer naar buiten stuurt (indien deze extensie begint met
204). Anders wordt het hoofdnummer naar buiten gestuurd:

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COM8 SUPPORT CASE: innovaphone – Vodafone Certificatie

4. Inkomende gesprekken
Momenteel kan er enkel uitgebeld worden via het Vodafone-platform. Inbellen is natuurlijk ook
wenselijk en wordt besproken in onderstaande paragrafen.

4.1 Nummertransformatie van de inkomende gesprekken


Aangezien Vodafone de nummers stuurt in het formaat dat in de handleiding aanbevolen wordt:
• 00xxx voor internationale nummers
• 0xxx voor nationale nummers
• xxx voor verkorte nummers
moeten we geen nummertransformaties voorzien op de koppelingen (GW2 en GW3) naar het
Vodafone-platform.

4.2 Inkomende route configureren


Nu dat inkomende nummers correct omgezet zijn, kunnen we deze nummer gebruiken om deze naar
de betreffende gebruikers te sturen. We voegen hiervoor een extra route toe.

4.2.1 ‘Catch All’-Route


Als eerste route zullen we een ‘Catch All’-Route instellen, zodanig dat ‘alles’ naar een interne
extensie gestuurd wordt. Deze interne extensie is normaal een secretaresse, een groep of een groep
van secretaressen.

Om alles op te vangen kunnen we het uitroepteken (‘!’) gebruiken. Dit zal het volledig nummer
wegnemen:

4.2.2. Specifieke routes


In voorgaande leiden we ‘alles’ af naar een interne extensie, maar normaal gezien zullen
verschillende nummers naar verschillende extensie gerouteerd dienen te worden. Dit kunnen we
configureren door, boven de ‘Catch All’-Route specifieke routes toe te voegen. Aangezien de externe
nummers en interne nummers overeenkomste bevatten, kunnen we de volledige 10-reeks opvangen
in één enkele map:

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COM8 SUPPORT CASE: innovaphone – Vodafone Certificatie

In bovenstaande worden alle buitennummers die beginnen met 038700204 vervangen door 204, wat
resulteert in een map die 10 verschillende nummers opvangt (zo wordt 0387002045 omgezet in
2045). Bemerk dat indien het interne nummer niet zou gekend zijn in de centrale, de route verder
doorlopen wordt en uiteindelijk de ‘Catch All’-route genomen wordt.

5. Verkorte Nummers
Vodafone voorziet ook in de mogelijkheid om interne nummers te bellen via de geselecteerde
mobiele telefoons. Ook vanuit de centrale willen we rechtstreeks mobiele toestellen aanroepen en
om duidelijk het onderscheid te kunnen maken zullen we deze oproepen voorzien van een prefix (7
in onderstaande).

5.1. Koppeling voor de verkorte nummers


Omdat we gemakkelijk verkorte nummer zouden kunnen vormen vanuit de centrale en ook om zo’n
gesprekken vanaf een mobiele telefoon de centrale binnen te loodsen, zullen we een extra koppeling
maken tussen de PBX en de gateway.

5.1.1. Gateway-object maken in de PBX


Als eerste stap moeten we een Gateway-object aanmaken in de centrale om deze koppeling tot
stand te kunnen brengen.

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COM8 SUPPORT CASE: innovaphone – Vodafone Certificatie

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COM8 SUPPORT CASE: innovaphone – Vodafone Certificatie

5.1.2. Gateway registreren


Om de koppeling te vervolledigen zullen we onder ‘Gateway -> GK’ een vrije GW registreren op dit
object.

5.2. Routes en Nummertransformaties


Om vanaf de PBX of vanaf een Mobiele telefoon te kunnen bellen en opdat de nummers mooi
zouden weergegeven worden, moeten de nodige routes en nummertransformaties geconfigureerd
worden.

5.2.1. Uitbellen vanaf de PBX


Als eerste stap zullen we ervoor zorgen dat we een mobiele telefoon kunnen aanroepen vanaf een
geregistreerd toestel in de PBX. We hebben hiervoor een prefix voorzien (7) en van zodra deze prefix
gevormd wordt, komen we uit in GW4 ‘VPN Numbers’. Van hieruit voorzien we een nieuwe route
naar de Vodafone (meer bepaald de koppeling voor GSM-nummers):

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COM8 SUPPORT CASE: innovaphone – Vodafone Certificatie

Bemerk dat we ook de bellende partij aanpassen (zie ‘CGPN Maps’): we voegen er een 7 vooraan aan
toe. Dit zal ons toelaten om een onderscheid te kunnen maken hoe we ons eigen nummer zullen
doorgeven aan Vodafone.

Vervolgens passen we de nummertransformaties op GW3 ‘Vodafone GSM’ lichtelijk aan zodanig dat
we ook verkorte nummers kunnen meesturen:

In bovenstaande hebben we een extra nummermanipulatie bijgevoegd onder ‘CGPN-Out’. Indien het
nummer begint met ‘7204’ (we bellen via het verkorte nummer, want we hebben een 7 voorgevoegd
in de routes), dan vervormen we dit terug naar het intern nummer. In de overige
nummertransformaties zenden we het volledige buitennummer richting Vodafone.

5.2.2. Inbellen vanaf een mobiele telefoon


Bij het inbellen vanaf een mobiele telefoon zullen we verschillende opties hebben, afhankelijk van
hoe Vodafone de bellende partij weergeeft:

• Indien Vodafone het VPN-nummer (beginnende met 7) meestuurt als bellende partij, dan
willen we deze informatie behouden (en het gesprek via GW4 ‘VPN-Numbers’ de centrale
binnensturen). Dit heeft al voordeel dat de gebelde partij dit verkort nummer ook
weergegeven ziet op het display van zijn/haar telefoon
• In de andere gevallen zullen we het volledige buitennummer tonen, voorafgegaan door het
‘Trunk Line’-nummer. Het gevolg is dus dat we het gesprek moeten binnen sturen via GW1
‘PBX’.

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COM8 SUPPORT CASE: innovaphone – Vodafone Certificatie

In bovenstaande zijn de eerste twee maps van de tweede route nodig, indien het Vodafone het VPN-
nummer meestuurt. De resterende 3 maps worden gebruikt indien Vodafone het volledige nummer
meestuurt als bellende partij.

5. Uiteindelijke resultaat.
In dit document hebben we ervoor gezorgd dat er uitgaande en inkomende oproepen mogelijk zijn
naar en van Vodafone (ook via de VPN-nummers). Tevens kunnen we het juiste uitgaande nummer
meesturen en kunnen we verschillende inkiesnummers omleiden naar de gepaste interne extensies.

Er kan dus gebeld worden ☺

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