Innovative Power Transmission

Sure. Knowledgeable. Dependable

Service
OEM solutions for your success
 Sure. Knowledgeable. Dependable

The finest service. At your service

Our strategy is very simple: to provide service of exceptional quality to

ensure the full availability of your systems throughout their life. A service
that protects your capital assets. Day after day, around the clock, around
the world. A strategy we pursue with profound passion.

Absolute quality. Comes as standard

We aim for ultimate standards of dependability. To this end, our

service people apply all their knowledge and skills. On your behalf.
Day after day.
2
Your needs. Our benchmark
Whenever our customers need support – it’s instant and instantly
provided. Maintenance, repair or upgrade – performed with one
objective in mind. Getting the job done as quickly as possible.

And that’s why our service people apply all their knowledge
and experience in addressing your needs and providing a service
performed with maximum flexibility and dependability.

Our custom-tailored service packages help your equipment work

longer. We enhance its lifelong availability by supplying quality and
without any hassle the right parts, and by carrying out all the
necessary work.

We are forever fine-tuning our service system, day after day. To

ensure faster parts shipments, service that sets us apart, and quality
and safety standards that apply throughout the world.

Service from RENK. Sure. Knowledgeable. Dependable.

3
 Sure. Knowledgeable. Dependable

Technical advice
Talk to us: we’ll come up with solutions to cope
with today’s challenges and show you possibilities
and opportunities for those ahead.

Customized solutions
Key ingredients in the success of your business are efficient
processes, outstanding quality, service and logistics, all backed Support: lifelong
up by foremost technology.
Our experienced service team will provide
We provide advice closely tailored to your needs and the best- you with outstanding technical support
possible support. throughout the life of the equipment. You
benefit from our expertise and ongoing
We determine and analyze your specific needs and then let you product refinements as well as from the
have a commitment regarding the time needed to complete the innovative resources backing the RENK
project – all within a transparent cost structure. brand.

Our services include preparing project studies, proposing solutions, You gain from knowledgeable advice on all
listing engineering specifications and compiling all the technical the relevant requirements – whatever the
documentation. equipment, whatever its age. So that this
equipment will work dependably and
So you can be sure about your own financial commitments. profitably.

4
Maintenance

Protect your capital assets

Going for the right strategy in the maintenance and upkeep of your
equipment is the key to ensuring its availability. Such a strategy offers With our longstanding experience and detailed
engineering studies, we are quick to detect any
abundant opportunities to save and prune costs.
improvement potentials. So that you can fully exploit
the performance of your equipment and even
We help you identify potentials in maintenance strategies and costs enhance it.
so that savings and efficiency enhancements can be achieved by
extending equipment longevity and maintenance intervals. All in the
interests of added reliability. Fast and dependably. Knowledgeably
and sure. Original parts. It’s good to be sure
Not only do you get a comprehensive technical service, we also As the original manufacturer of your equipment we are, naturally,
submit proposals for possible improvements and upgrades – trans- first choice for keeping it in shape. After all, who knows it better!
parent and budgetable. For optimum equipment maintenance. This is where we are always a step ahead of competitors. And you
benefit from quick and cost-effective maintenance packages.
Our service staff handle your inquiries in no time at all and provide
the highest-possible quality – worldwide. You can be sure that your We play our part to make sure that your equipment will work
equipment will always be state-of-the-art. efficiently and deliver sustainable profits. Our success hinges on the
availability of your equipment and the competitiveness of your
products.

5
 Sure. Knowledgeable. Dependable

Repairs
In time, the operating
conditions and per-
formance specifications
of equipment may mutate
significantly. We offer
suitable solutions for
achieving and sustaining
best-possible perfor- The finest support. For your productivity
mance.

Our experience makes Our experienced service engineers carry out repair work worldwide and
certain with maximum thus allow you access to state-of-the-art technology that protects your
efficiency a reliable ins-
capital assets – anywhere, anytime.
pection of equipment
condition and hence
quick and complete We carry out all kinds of re-installation, commissioning, inspection and
repair work where M&R work – from concept to completion. Our accomplished engineers
necessary.
handle standard inspections and general overhauls to maintain the
operational reliability of all systems.

Perfect planning, the availability of professional personnel and all the

parts and special tools required make certain that the work proceeds
smoothly at every stage. On-time completion to your satisfaction is just
as assured as a transparent breakdown of costs.

Our experience lets us keep servicing time short and maximize the
availability of your equipment sure and dependably.

6
 Premium

Star Seals & gaskets

Basic Seals & gaskets Bearings

Seals & gaskets Bearings Sets of gearwheels

Open-ended Bearings Sets of gearwheels Instrumentation

In the form of RENK’s inspected and genuine OEM

availability
parts you can be sure of getting state-of-the-art
technology – irrespective of whichever service
package you opt for. And real value for money!

For a long and profitable life

Whether routine maintenance or complete overhaul, you can be sure of our utmost depend-
ability and readily having all the necessary parts. Throughout the life of your equipment.

As original manufacturer, RENK supplies parts of the same high quality as the originals. They
come with extensive warranties and hence the certainty that your systems will always be
operating dependably and to state-of-the-art technology.

An R&D spin-off is that the engineering know-how and related improvements flow into the
production of parts for existing systems. In this way, system performance is enhanced,
significant energy savings and prolonged life are the bottom line.

Our service packages keep their promises and come with the assurance and dependability
of an OEM at your service.

7
 Sure. Knowledgeable. Dependable

Our full service spells your success

For the installation of your gear units

Our specialists use ultrasonic measurements for checking gearwheel RENK provides skilled personnel for
tooth volume. Regular checks avoid – e.g. on the turbo gear units – on-site support and advice.
the need for unscheduled inspections.
INSTALLATION SUPPORT
VOLUME INSPECTION

Our service engineers and technicians provide on-site or

remote support in the event of any problems, big or small.

Service
With RENK you get global assistance
in M&R work or alternatively maintenance
packages compiled to your needs.

MAINTENANCE

TRAINING
At your place or ours.

PARTS
Original, inspected RENK parts – fast and
dependably. Throughout the life of the equipment
and always state-of-the-art.
VIBRATION MEASUREMENTS
AND DIAGNOSIS
Our team carries out measurements on site,
analyzes and then recommends.

8
 RENK will rejuvenate your systems to the newest technology –
such as by installing new electronic controls, repairing or completely
replacing the hydraulic systems.

UPGRADES
We’re there to overhaul your gear units – worldwide.
Our repair shop will repair damaged Where needed, a skilled technician can be with you within 48 hours.
equipment by installing our OEM parts
quickly and knowledgeably.
REPAIRS/COMPLETE OVERHAUL ON SITE
REPAIRS AT RENK

Only inspected and genuine parts backed by

the quality and assurance of an OEM.

OEM PARTS

M&R CONTRACTS
Our maintenance contracts transfer
to us responsibility for carrying out the
necessary work.

PARTS PACKAGES
Custom-tailored packages to cope with normal
wear and possible emergency situations.
COMMISSIONING
If necessary, our engineers will commission and
run-in your system.

OBSOLESCENCE MANAGEMENT
In the event of the non-availability of subsystems, we guarantee
replacements featuring the newest components.
9
 Sure. Knowledgeable. Dependable

Training courses

Sharing our knowledge. With you. For your success

We put together training and certification programs individually tailored to your needs and Employee training is an investment in the
applications to ensure a constantly high level of employee skills. Training sessions are protection of your capital assets – by
conducted by our knowledgeable specialists – backed by longstanding experience in the identifying at an early stage and then
design and production of propulsion systems and expertise in plant operation. remedying any critical operating conditions.

The operational reliability of your equipment hinges on the skills and qualifications of your With their detailed knowledge of expert
human resources. In the course of our training sessions during which they acquire the maintenance, inspection, cleaning and
necessary knowledge, we deepen their understanding of operational interactions and conservation work, trained employees
interrelationships with a view to reducing M&R costs and promoting the efficiency of your reduce plant malfunctions and prevent
production plant. production outages.

These individually compiled training

sessions make certain that your employees
keep your systems working to maximize
utilization of your plant capacities.

Win-win.

10
Our employees. Your service team

Our services are designed to maximize efficiency, flexibility and availability. To this end, our employees apply all their knowledge
and experience so that your plant achieves utmost effectiveness with minimum servicing. Now and in future.

We do this because our customers expect us to. Perfect service for maximum customer satisfaction. And this is what makes our
customers successful.

Your needs. Our benchmark.

Service calls
We’re there for you – your RENK Service Team

For service call the following numbers:

Industrial gear units

Phone: (+49-821) 5700-281
Phone: (+49-821) 5700-756

Marine gear units

Phone: (+49-821) 5700-756
Phone: (+49-821) 5700-281

At weekends and on public holidays,

call the following number:
Phone: (+49-821) 5700-0

11
RENK Aktiengesellschaft

Werk Augsburg Werk Rheine Werk Hannover RENK-MAAG GmbH

Gögginger Str. 73 Rodder Damm 170 Weltausstellungsallee 21 Sulzer-Allee 46
86159 Augsburg 48432 Rheine 30539 Hannover 8404 Winterthur
Germany Germany Germany Switzerland
Phone: (+49-821) 5700-0 Phone: (+49-5971) 790-0 Phone: (+49-511) 8601-0 Phone: (+41-52) 262-8988
Fax: (+49-821) 5700-460 Fax: (+49-5971) 790-208 Fax: (+49-511) 8601-288 Fax: (+41-52) 262-8989
Email: [email protected] Email: [email protected] Email: [email protected] Email: [email protected]

www.renk.eu An MAN Group Company