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Laaraj/ JOURNAL OF MANAGEMENT Small and Medium Entreprises (SME’s), Vol 15, No.

1, March 2022, p1-10

FEMALE ENTREPRENEURS IN THE COVID 19 ERA: A RETURN TO


TRADITIONAL ROLES

Nadia Laaraj
Department of Economic, Mohammed V University, Rabat, Morocco
[email protected]

ABSTRACT
During the last two years, the world has experienced an unprecedented health crisis, and in addition
to health and social issues, the economy has been severely affected, with all its actors, particularly the
VSEs-SMEs1 created and managed by women. The main objective of this study was to assess the
degree of impact of family responsibilities of Moroccan women entrepreneurs on their efficiency in
managing their businesses in difficult times following the Covid 19 pandemic. To do this, we used a
qualitative approach and interviewed a sample of thirty women entrepreneurs running VSEs-SMEs.
Interviews with these women show that because of this crisis, women have finally chosen and
sometimes even been forced to return to their traditional roles of taking care of the home and children
especially during the period of lockdown, which has lowered their performance and efficiency in saving
their businesses from this crisis. Our results can provide empirical support for support structures to
adapt their programmes to the real needs of Moroccan women entrepreneurs, including personalised
support, more than technical and financial assistance.

Keywords: Female Entrepreneurship; Covid 19; Family Responsibilities; VSEs SMEs.

INTRODUCTION
According to the World Bank (2009), Morocco is considered an attractive country
for new business creation. Female entrepreneurship has also been developed over the last
ten years as a potential for economic and social development of the country. Moroccan
women entrepreneurs’ number between 10 and 12% (ILO 2019), and they are increasingly
present in the economic life of the country, either through their formal or informal work.
However, in recent years, more and more of them have invested in the labour market or
developed an economic activity that creates wealth, particularly in rural areas where the
women, gathered in cooperatives, participate in the economic support of their families and
their region. For this reason, Morocco has invested a great deal in the legal aspect,
particularly in gender equality, but unfortunately, the few figures that we find on the
ground testify to a great deal of social and traditional resistance to the participation of
women in economic and entrepreneurial activity.
The objective of this work is to assess the degree of impact of family responsibilities
of women entrepreneurs on their work efficiency as entrepreneurs during the period of the
Covid 19 pandemic, particularly in the region of the economic capital Grand Casablanca
(Morocco), this choice of region is justified by the fact that Moroccan women

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entrepreneurs are mainly concentrated on this axis (ILO 2019). To meet this objective, we
followed a qualitative methodology based on in-depth semi-structured interviews with 30
women entrepreneurs belonging to the greater Casablanca region, leading VSEs-SMEs
and operating in two sectors, namely trade and services, as these are the sectors most
exploited by Moroccan women entrepreneurs (ILO 2019).
The structure of our paper is as follows. Firstly, we will synthesise the existing
literature on women's entrepreneurship and secondly on women entrepreneurs in the
Moroccan context. We will also present our qualitative research methodology and finally
we will present the analysis of our results.

LITERATURE REVIEW AND FRAMEWORK


Nowadays and for the last thirty years, women's entrepreneurship has been one of
the fastest growing phenomena in the world, given its importance as one of the main
sources of economic and social development. We are thus witnessing a considerable
increase in the number of businesses created by women around the world. According to
World Bank statistics (June 2016), 19% of businesses worldwide are run by women and
about 50% of SMEs in Africa are run by women.
Women entrepreneurs contribute to job creation, innovation and the development
of countries' gross national product (Allen et al. 2007). Recently, a great deal of research
has been conducted to better understand women's entrepreneurship (McLaurin and
Kuchta 2008), including women's entrepreneurial behaviour, barriers, and obstacles such
as inequalities in access to finance, and institutionalized discriminatory societal values in
some contexts (Robinson 2001; Carter, Anderson, and Shaw 2001).
Several studies have shown that women's entrepreneurial activity is the result of the
intersection of individual and contextual factors, notably the social environment (Gasse
2003). Gender is also considered to be a determining factor in terms of involvement in
professional networks, access to finance, human resource management, and work-family
balance, which may even influence women's entrepreneurial intention (De Vita, Mari, and
Possesi 2014).
In relation to the profile of women entrepreneurs, much work has attempted to
profile women entrepreneurs, most of whom have had some form of education prior to
engaging in entrepreneurial activity (Andersson et al. 2007).

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The entrepreneurial path of women entrepreneurs is generally marked by work


stoppages in favour of the family, including the division of family and parental tasks in
society (Guyot and Lohest 2007), which is generally considered in most regions to be a
purely female task, influencing the work/life balance (Léger-Jarniou 2013). The
entrepreneurial path is rich in values and social norms that constitute obstacles for the
female entrepreneur in developing her entrepreneurial project (Brush, De Bruin, and
Welter al. 2009).
The contextual factor is one of the reasons for the poor performance of women's
enterprises compared to those created by men (Andersson et al. 2007), as well as their
choice of small businesses (Cornet and Constantinidis 2004; Lee-Gosselin, Housieaux,
and Villeneuve 2010) and low growth sectors such as the services sector and trade (GEM
2010; Saleh 2011; Metaiche 2013).
In most developing countries such as Morocco, women entrepreneurs play an
important role in creating income-generating activities, and they also represent an
important potential that is largely underestimated in Morocco (Rachdi 2006). Moroccan
women entrepreneurs are three times smaller than Moroccan men entrepreneurs, while
they represent over 51% of the population.
Currently, and following legal changes in favour of women, female entrepreneurship
in Morocco has become increasingly encouraged. Moroccan women entrepreneurs are
increasingly present in the economic life of the country, they participate in the economic
support of their family and community either through their formal or informal work,
particularly in rural areas, but unfortunately, they are few with a percentage that does not
exceed 12%, a percentage that does not include the informal sector. In Morocco, the
definition of female entrepreneurship depends largely on the recognition of the economic
sectors and activities in which women are involved. Some consider only formal sector
enterprises, which considerably limits the number of women who can be considered as
entrepreneurs since a large majority of them are present in the informal sector and carry
out activities at home.
One reason for the low participation of women entrepreneurs is the problem of access
to equity and financing. Financing constraints can be summarised in a few points: the very
high cost of credit imposed on women entrepreneurs, the collateral required by financing
institutions and the lack of specific credit lines for women entrepreneurs.

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The existence of public and private support structures for strengthening women's
participation in economic life is still not well known to Moroccan women entrepreneurs.
The transition to the formal sector, the expansion and consolidation of their activities,
unfortunately comes up against their lack of knowledge of the opportunities presented by
the market in terms of programmes and initiatives to promote female entrepreneurship.
The Covid-19 pandemic and the generalized containment put in place by the
Moroccan government, has led to a paralysis of entrepreneurial activity across all sectors.
While there are entrepreneurs who have been quick to identify new opportunities despite
the crisis, there are those who simply cannot be resilient despite the efforts of public
authorities and other bodies such as the National Agency for the Promotion of Small and
Medium-sized Enterprises, with 512 technical assistance and consultancy projects that
have been implemented for the benefit of selected SMEs as of the end of January 2021.
According to a study conducted by the Moroccan Confederation of VSEs and SMEs,
the structures most affected by this pandemic, are VSEs with 90%, SMEs with 8% and
cooperatives with 2%. The impact on the Moroccan economy is quite significant given
that this category of enterprise represents 95% of the country's economic fabric.
This health crisis affected all sectors without exception, led by the business services
sector with 21.9% and trade with 20.6%. As most Moroccan women entrepreneurs are
owners of mainly VSEs and cooperatives and SMEs, operating in the service and trade
sector, they are therefore among those most affected by this health crisis.

METHODOLOGY
Our Data collection was collected through documentary analyses, and semi-
structured interviews. The analyses of institutions’ documents allowed us to structure the
study as a first approach.
Thus, interviewees consist mainly of thirty women entrepreneurs. Interviews as a
documentary source, were the subject of our systematic content analysis. Thereafter, we
will illustrate some of our remarks with transcripts that reflect the exact expressions of the
people surveyed (verbatims).
The contents of the interviews were analyzed according to the classic qualitative
methods of data analysis, in particular the method of " the content analysis " which is the
most used method to study the interviews or the qualitative observations (Krippendorff
2003; Miles and Huberman 1991), the objective is to investigate the situation of these

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women entrepreneurs interviewed during the pandemic period, and how they manage the
issue of reconciling family and work.
The number of women entrepreneurs interviewed was dictated by the empirical
saturation of our data so that we would have "the impression of learning nothing new
about the sociological object of the investigation" (Bertaux 1980). The comments collected
have been transcribed. Also, to keep the anonymity of interviewees, we made some small
adjustments on the stated quotes. Finally, to gain a better understanding of the different
developments in our research field, we conducted several interviews with experts working
in support structures.
So, the characteristics of the study's sample are:
 Moroccan women entrepreneurs, married, with children.
 Women entrepreneurs who own specially VSEs and SMEs.
 Activity sectors: services and trade, we have chosen these sectors because
these are the sectors most exploited by Moroccan women entrepreneurs
and they are the most affected by this pandemic.

Our study concerns just the region of Casablanca, most women's businesses are in
this region. Women in this region are characterized by a high degree of independence and
a strong capacity to lead both their personal and professional lives.

RESULTS AND DISCUSSION


The objective of this work is to assess the level of impact of family responsibilities of
women entrepreneurs on their work efficiency to save their business during the period of
the 2020 pandemic in the region of the economic capital Grand-Casablanca (Morocco).
We present here the results of a set of interviews with thirty women entrepreneurs in the
Casablanca region.
In this regard, and during the pandemic period, according to the entire sample of
women entrepreneurs interviewed, women not only endure difficulties at the level of their
business (total or partial stoppage of activity following the lock-down, loss of customers,
payment default, ...), but they also have to take on other responsibilities such as taking
care of their children and E-learning, with very limited means in terms of equipment and
access to the internet, as well as taking care of elderly people. According to most of the
women entrepreneurs interviewed, this situation made them feel that they had failed in

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their dual family and professional life which affected their mental health "I felt so weak
even in the simple management of the house, I was depressed all the time...". Knowing
that, for most Moroccan women, having their family happy around them can be a decisive
element in their professional success.
These women also state that due to a lack of resources, including time and equipment
to telework, they have not been able to follow coaching and mentoring sessions or support
and funding programmes offered by support structures to overcome this crisis and limit
the damage.
This health crisis has affected not only the daily lives of Moroccan women
entrepreneurs, but also women in the rest of the world. For example, according to a study
conducted in Canada, women reported spending 53% more time during the pandemic
period caring for children, compared to only 12% more for men.
All of the women interviewed stated that they were unable to manage this crisis
situation well, "...I felt unable to manage both the children and the employees, especially in the
absence of my household help, given the distancing measures imposed by the government, ...in the
end I chose the health of my loved ones first and I stopped my work temporarily ... " because for
them the family is a priority, in addition to the anguish they experienced because of the
disease and the danger it posed to their small family but also to their parents and the large
family "I was responsible not only for my children and my husband, but also for my husband's
parents ". Some of our interviewees mentioned that during the lockdown they were obliged
to stop all professional activity at the request of their husbands, and to return to their
traditional role of looking after the children "... my husband does not accept that I work to the
detriment of the family, he is adamant! ..." because it was a condition to remain at the service
of the family in the first place so that their husbands would agree to let them work, which
shows that the Moroccan woman entrepreneur, even with a degree of independence, is
still blocked by social and cultural factors that impede the development of her professional
activity.
Loss of client contracts, total cessation of activity, financial difficulties, bills coming
due, lack of time and teleworking infrastructure, family conflicts are the damages caused
by the Covid 19 pandemic on the entrepreneurial activity and the psychological state
declared by all our interviewees. They also stated that they urgently needed personalised
support, as well as a form of mentoring that went beyond technical and financial assistance

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to emotional and social support “... now I just need to rest, ... I don't need money, I can manage
it if I find myself psychologically...”.
A study conducted by the World Bank in 2007 in the MENA region showed that
women are more confronted with social and cultural obstacles than with administrative
ones in carrying out their entrepreneurial activities. The lack of trust and credibility of the
various strategic partners are also barriers that Moroccan women face in the start-up phase
of their entrepreneurial project.
Women's entrepreneurship in Morocco is still confronted with several social and
cultural factors that do not allow women to flourish in this field due to, among other things,
limited access to information, training and support institutions or discriminatory social
and cultural practices.
In Morocco, as in other countries of the world, the gender division of labour means
that domestic work is a task mainly assigned to women (Cered 1995), and when women
decide to enter the professional world, they are obliged to reconcile several constraints,
notably those related to their family and professional status.
The marital status of the Moroccan woman entrepreneur is an important factor in
her professional life, as it has been developed in several works (Brière et al. 2014; De Vita,
Mari, and Possesi 2014), the family environment is considered one of the factors that
weighs most in the entrepreneurial path of the woman.
Indeed, to be successful in her career, she must build a permanent balance between
her family life and her professional life. Marital status plays an important role in the
decision to start a business and in the development and sustainability of the business
created.
The life/work dilemma is in some respects problematic for women entrepreneurs,
particularly those who own microenterprises or cooperatives and come from poor or very
middle-class backgrounds. These women do not have sufficient financial resources to hire
a domestic helper. However, in some cases, these women find recourse to their family
circle to look after their children while they are at work.
Many studies have been carried out in Morocco and around the world that address
the impact of the covid 19 pandemic and containment on business activity in all sectors,
but these studies lack information about women entrepreneurs. Working conditions have
become difficult for all entrepreneurs, but women entrepreneurs have witnessed a great

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psychological impact, which for some women interviewed has even caused great conflict
in the family (a strong increase in divorce cases in Morocco in 2020).
One very important thing to mention is that at the beginning of the pandemic the
majority of respondents had difficulties managing their family and work commitments at
a time when it was really a return to their traditional role as a mum, but as the situation
improved, they began to regain control of their commitments, knowing that a significant
proportion of the women entrepreneurs interviewed said that they were able to overcome
all the difficulties linked to their professional activities from the beginning of the pandemic
even with their family responsibilities, but these women declare that they were either
surrounded by their family who supported the whole house " ... I admit that having my
mother by my side in this difficult situation saved my family and my business ...» or belonging to
a family business which was in their favour even when they were at home.

CONCLUSION
The main objective of this study was to understand, during this period of pandemic,
how the family commitments of women entrepreneurs can hinder the development of their
entrepreneurial activity. As mentioned previously, this health crisis has primarily affected
small businesses, as well as the service, trade, and construction sectors. We started from
this observation as Moroccan women entrepreneurs are more present in these sectors
(trade and services) and mainly manage VSEs and SMEs.
The interviews conducted with the thirty women show that following this period of
crisis, women have finally chosen and sometimes have even been forced to return to their
traditional roles of taking care of the home and children, especially during the period of
lockdown, which has lowered their performance and efficiency in saving their businesses
from this crisis, which has further amplified the gap between the men and women in the
business world, as it disproportionately affects women entrepreneurs (Manolova et al.
2020).
The results of the study are expected to be significant in the coming years and will
increasingly reinforce the influence of the social and cultural environment on women's
performance in the workplace.
It should be noted that the results were different when it was a family business, which
opens another path for our future research on women entrepreneurs in family businesses,

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reaching out to other regions and other sectors, particularly the informal sector, which will
provide a broader reality about Moroccan women entrepreneurs.

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