Installation

Usage & Maintenance

Troubleshooting
Trademarks
© 2020 Plustek Inc. All rights are reserved. No portion of this document may be
reproduced without permission.
All trademarks and brand names mentioned in this publication are property of
their respective owners.

Liability
While all efforts have been made to ensure the accuracy of all contents in this
manual, we assume no liability for errors or omissions or by statements of any
kind in this manual, whether such errors are omissions or statements resulting
from negligence, accidents, or any other cause. The contents of this manual are
subject to change without notice. We will not shoulder any legal liability, if users
failed to follow the operation instructions in this manual.

Copyright
The scanning of certain documents, for example checks, bank notes, I.D. cards,
government bonds, or public documents, may be prohibited by law and/or subject
to criminal prosecution. We recommend you to be responsible and respectful of
the copyrights laws when you are scanning books, magazines, journals and other
materials.

Environmental Information
Recycle or disposal at end-of-life information, please ask local distributors or
suppliers for recycle and disposal information. The product is designed and
produced to achieve sustainable environmental improvement. We strive to
produce products in compliance with global environmental standards. Please
consult your local authorities for proper disposal.
The product packaging is recyclable.
Attention for recycling (For EU country only)
Protect your environment! This product should not be thrown into the household
waste container. Please give it to the free collecting center in your community.

Screen Examples in This Manual

The screen shots in this guide were made with Windows 7. If you are using
Windows 8 / 10, your screen will look somewhat different but functions the same.
 Table of Contents
INTRODUCTION ..................................................................................................................................1
HOW TO USE THIS GUIDE .....................................................................................................................1
CONVENTIONS OF THIS GUIDE ..............................................................................................................1
A NOTE ABOUT ICONS ..........................................................................................................................2
SAFETY PRECAUTIONS..........................................................................................................................2
SYSTEM REQUIREMENTS ......................................................................................................................3
BOX CONTENTS ....................................................................................................................................4
THE SCANNER’S FEATURES ..................................................................................................................5
FILM HOLDERS .....................................................................................................................................6
POWER SAVE ........................................................................................................................................8
MAINTENANCE .....................................................................................................................................8
CHAPTER I. INSTALLING THE SCANNER ...................................................................................9
SOFTWARE INSTALLATION REQUIREMENTS ..........................................................................................9
HARDWARE REQUIREMENTS ................................................................................................................9
WINDOWS INSTALLATION...................................................................................................................10
Installing and Setting up the Scanner ...........................................................................................10
Software Setup Troubleshooting ...................................................................................................14
Installing SilverFast Software under Windows.............................................................................15
MAC OS X INSTALLATION .................................................................................................................17
CHAPTER II. OPERATING THE SCANNER.................................................................................19
USING INTELLISCAN BUTTON.............................................................................................................19
USING QUICKSCAN BUTTON ..............................................................................................................20
QUICKSCAN SETTINGS AND PREVIEW WINDOW FEATURES ................................................................20
CHAPTER III. BASIC SCANNING ..................................................................................................25
STEP 1. TURN ON YOUR SCANNER......................................................................................................25
STEP 2. PLACE FILM IN THE HOLDER ..................................................................................................25
STEP 3. INSERT THE FILM HOLDER .....................................................................................................26
STEP 4. PRESS THE QUICKSCAN BUTTON ...........................................................................................27
STEP 5. CONFIGURE QUICKSCAN SETTINGS .......................................................................................27
STEP 6. FINISH SCANNING ..................................................................................................................27
APPENDIX A: TROUBLESHOOTING............................................................................................28
SCANNER CONNECTION ......................................................................................................................28
SCANNING PROBLEMS ........................................................................................................................29
APPENDIX B: SPECIFICATIONS ...................................................................................................32
APPENDIX C: CUSTOMER SERVICE AND WARRANTY........................................................35
SERVICE & SUPPORT INFORMATION (FOR EU COUNTRY ONLY).........................................................35
STATEMENT OF LIMITED WARRANTY .................................................................................................36
FCC RADIO FREQUENCY STATEMENT ................................................................................................37
 Introduction
Welcome to the world of Plustek scanners – the ultimate in computer imaging. Your
new scanner will improve the professionalism of your day-to-day computing tasks by
allowing you to input images into your computer system.
Like all of our products, your new scanner is thoroughly tested and backed by our
reputation for unsurpassed dependability and customer satisfaction.
Thank you for choosing us as your scanner supplier. We hope you will continue to
turn to us for additional quality products as your computing needs and interests grow.

How to Use This Guide

This User’s Guide provides instructions and illustrations on how to install and operate
your scanner. This guide assumes the user is familiar with Microsoft Windows. If this
is not the case, we suggest you learn more about Microsoft Windows by referring to
your Microsoft Windows manual before using your scanner.
The Introduction section of this manual describes the box contents and minimum
computer requirements to use this scanner. Before you start installing your scanner,
check the box contents to make sure all parts are included. If any items are damaged
or missing, please contact the vendor where you purchased your scanner or our
customer service directly.
Chapter I describes how to install scanner’s software and connect the scanner to your
computer. Chapter II describes the two scanner buttons and the available settings in
the QuickScan program. Chapter III describes step-by-step how to perform a basic
scanning task using the QuickScan button.
Appendix A contains technical support information that can help you solve simple
problems. Before calling for help, please read through Appendix A: Troubleshooting.
Appendix B contains the Specifications of the scanner you purchased. Appendix C
contains our limited warranty agreement and FCC statement concerning the product.

Conventions of This Guide

Bold Important note or first use of an important term in a chapter.

[XXX] Represents commands or contents on your computer screen.

1
A Note about Icons
This guide uses the following icons to point out information that deserves special
attention.

Danger: A procedure that must be followed carefully to

Danger prevent injury, or accidents.

Caution: Information that, if not followed, may result in

Caution data loss or damage to the product.

Pay Special Attention: Instructions that are important to

Attention remember and may prevent mistakes.

Safety Precautions
Before using this device, please read the following important information to eliminate
or reduce any possibility of causing damage and personal injury.
1. Usage, the product is for indoor use in dry locations. Moisture condensation may
occur inside this device and cause malfunction at these conditions:
• when this device is moved directly from a cold to a warm location;
• after a cold room is heated;
• when this device is placed in a damp room.
To avoid the moisture condensation, you are recommended to follow the
procedure:
i. Seal this device in a plastic bag for it to adapt to room conditions.
ii. Wait for 1-2 hours before removing this device from the bag.
2. Do use the power adapter and USB cable provided with the scanner. Use of other
power adapter and cables may lead to malfunction.
3. Keep the space around the AC adapter clear in case you need to quickly unplug
the AC adapter during emergencies.
4. Damaged wire could cause fire or electrical shock. Keep the power cord straight
and without being twisted, bended, or scraped.
5. Unplug this device if you don’t need to use for a certain period of time, such as,
during night or long weekend, to avoid any risks of causing fire.
6. Do not attempt to disassemble the scanner. There is danger of an electrical shock
and opening your scanner will void your warranty.

2
7. Be sure not to bump or knock the scanner as it is fragile and could break.
8. Before installing the device drivers, please disconnect all other imaging devices
(other scanners, printers, digital cameras, web cameras) from the PC.
9. Save the Setup/Application CD, the SilverFast DVD and DVD-ROM case. You
may need to reinstall the driver and software in the future.
10. Please make sure your hands are clean before handling slides and negatives. If
there is dust on your film material, please clean it by blowing it off or wiping
with non-abrasive cloth.
11. Please keep your slides and negatives in a cool, dry place out of direct sunlight.
Handle with care as improper storage and handling can lead to deterioration and
ultimately affect your scan results.

System Requirements 1
Windows
2 GHz CPU or above
2 GB RAM (4 GB RAM recommended)
10 GB Free Hard Disk Space
CD/DVD Drive or Internet Connection
USB Port
Microsoft Windows 7 / 8 / 10

Macintosh
2 GHz CPU or above (INTEL based CPU, NO PowerPC)
2 GB RAM (4 GB RAM recommended)
10 GB Free Hard Disk Space
DVD Drive or Internet Connection
USB Port
Mac OS X 10.7 / 10.8 / 10.9 / 10.10 / 10.11 / 10.12 / 10.13 / 10.14 / 10.15

1
Higher requirements might be needed when you scan or edit a large quantity of image data. The
system requirements here are only a guideline, as in general the better the computer (motherboard,
processor, hard disk, RAM, video graphic card), the better the results.

3
Box Contents 2

Scanner
Padded carrying bag
Mounted Slide Holder and Filmstrip Holder
USB Cable
Power Adapter
Quick Guide
LaserSoft SilverFast DVD-ROM & Serial Number
Setup / Application CD-ROM
35 mm IT-8 Target (35 mm IT-8 Target is not included in all scanner models)

The SilverFast serial number is located on the

front of the SilverFast DVD-ROM case.
Attention

2
Save the box and packing materials in case you need to transport this scanner in the future.

4
The Scanner’s Features

Film Holder Slot: Insert the film holder into the scanner through dust cover.
The film holder can be inserted from either side. The film holder will index at
each frame using the notches on its side rails.
Power LED: It indicates the scanner status.

Light Status

On The scanner is turned on, ready to scan images.

The scanner is off, either because the power is not turned on,
Off or because the power cord is not properly plugged into an AC
power outlet.

IntelliScan Button: You may press the button to launch the SilverFast
application.
QuickScan Button: You may press the button to perform a predefined scanning
task.
Power Button: Use this to turn the scanner ON or OFF.

Serial Number Sticker: Located at the rear of the scanner. You will need it
when you contact your dealer or our service center in the future.
Power Receptor: It connects the scanner to a standard AC power outlet by the
included power adapter.)
USB Port: It connects the scanner to a USB port on your computer by the
included USB cable.

5
Film Holders
Two film holders are included in the package. They guarantee correct scanning results.

A. For scanning 35mm mounted slides (max. 4 slides)

B. For scanning 35mm filmstrips (max. 6 frames)

Using Mounted Slide Holder

Insert mounted slides into slots with emulsion (non-glossy) side down.
There are arrows and illustrations on the frame of each slot. Please follow illustrations
to insert mounted slides.

Using filmstrip holder

Place filmstrip in the film holder with emulsion (non-glossy) side down, then snap the
film holder cover closed.

6
 For correct scan results, always turn the film with the top of
the image facing towards the back of the scanner (where
Attention power cord and USB cord are located) and keep emulsion
(non-glossy) side down.

There is text on the top and bottom of the film, such as

manufacturer, frame numbers, film codes, batch numbers...etc.
With the film oriented correctly as described above, this text
should be read clearly (i.e., not backwards or up-side-down).

7
Power Save
To save power consumption, the scanner light source always automatically turns itself
off after the scanning process is finished.

Maintenance

To keep your scanner working smoothly, take a moment to

Caution review the following maintenance tips.

Avoid using the scanner in a dusty environment. When it is not in use, keep the
scanner covered. Dust particles and other foreign objects may damage the unit.
Do not attempt to disassemble the scanner. There is danger of an electrical shock
and opening your scanner will void your warranty.
Do not subject the scanner to excessive vibration. It may damage the internal
components.

8
 Chapter I. Installing the Scanner
Before installing your scanner, please verify that you have all of the proper
components. A list of the package contents is provided in the Box Contents section of
this guide.

Software Installation Requirements

Your scanner comes with the scanner’s driver, QuickScan Setting and LaserSoft
SilverFast software. Under Mac OS X, only SilverFast is compatible and needs to be
installed. The other bundled software is not compatible with Mac OS X. To ensure
ample room for the installation, as well as for scanning and saving images, a
minimum of 10 GB of hard disk space is recommended.

Hardware Requirements
This scanner connects to your computer through the Universal Serial Bus (USB)
which supports hot Plug and Play. Note that on some computers, the USB port at the
rear of the computer may be occupied and additional ports may be found on the
monitor or keyboard. If you are having trouble in locating the USB port on your
computer, please refer to the hardware manual that came with your computer.
If you don’t find such USB ports on your computer, then you need to purchase a
certified USB interface card to add USB capabilities to your computer.

9
Windows Installation
Installing and Setting up the Scanner
Please follow the step-by-step procedures described below to install the USB scanner.

Step 1. Connecting the Scanner to Your Computer

Plug the power adapter into the scanner’s power receptor.

Plug the other end of the power adapter into a standard AC power outlet.
Plug the square end of the included USB cable to the USB port at the rear of the
scanner.
Plug the rectangular end of the USB cable to the USB port on the back of your
computer.
Note: If there is another USB device connected to the computer, connect the
scanner to an available USB port.

10
Step 2. Installing the Software

1. Insert the Setup/Application

CD-ROM, included with your
scanner, into your CD-ROM
drive. Click [Run install.exe]
in the [AutoPlay] window. If
the installation does not start
automatically, browse your
CD-ROM drive and manually
run the [install.exe] file.

2. Click on the [Yes] button if

the [User Account Control]
dialog pops up. If the pop-up
wizard window appears click
[Next], and click [Install this
driver software anyway] in the
[Windows Security] window
then click [Finish] in the
wizard window.

3. Follow the on-screen

instructions to install all
software that your new USB
scanner requires.

11
 4. After the software is
installed, close all open
applications and click on the
[Finish] button to restart your
computer.

You will find a new QuickScan icon if the installation was successful. The
QuickScan icon , located on the Windows system tray, indicates if the scanner
software is properly launched and the scanner and computer are communicating with
each other.

Appearance Status

The QuickScan program has been successfully launched and the

scanner is connected with the computer, ready to scan mages.

The scanner is not connected with the computer.

You have chosen to terminate the QuickScan program, no

No Display matter the scanner is connected or disconnected with the
computer.

For Windows 8 / 10, please follow the on-screen installation

instructions after connecting the scanner.
Attention

12
Manually Installing the Software

1. Insert the Setup/Application

CD-ROM, included with your
scanner, into your CD-ROM
drive. Click [Run install.exe] in
the [AutoPlay] window. If the
installation does not start
automatically, browse your CD-
ROM drive and manually run the
[install.exe] file. Click on the
[Yes] button if the [User Account
Control] dialog pops up. Follow
the instructions in the pop-up
installation message.

2. In the [Device Manager]

window, right-click on this
scanner under [Other devices]
and select [Update Driver
Software] from the pop-up menu.
Click [Browse my computer for
driver software] in the window
that appears, and click the
[Browse] button.

3. In the [Browse For Folder]

window, select the folder or the
CD-ROM drive that contains this
scanner’s driver and click the
[OK] button to return to the
previous screen. Click the [Next]
button and click [Install this
driver software anyway] if the
[Windows Security] window
appears.

13
 4. Follow the on-screen
instructions to install all software
that your new USB scanner
requires.

5. After the software is installed,

close all open applications and
click on the [Finish] button to
restart your computer.

Software Setup Troubleshooting

Carefully review the steps outlined in this guide and the Quick Installation Guide that
accompanied your scanner.
If you are still having problems, please check that:
• You have 10 GB of free space on your hard disk drive.
• The scanner is plugged in and has power.
• You are using the USB cable supplied with the scanner.
• The square end of the USB cable is plugged into the rear of the scanner.
• The rectangular end of the USB cable is plugged into the back of your computer.
If you deviated from the installation procedures defined in this manual, please unplug
the USB cable from the scanner and reinstall the software from the CD-ROM. To
reinstall your scanner’s software, click [Start], [Run], then type [D:\Install] (where D
represents the letter of your CD-ROM drive). Carefully follow all the installation
instructions presented in the Setup Wizard. Reboot your computer when prompted,
and plug the USB cable back into the scanner while your computer is still turned on.

14
Installing SilverFast Software under Windows
Your scanner comes with the advanced and feature rich scanning application
SilverFast. Please insert the SilverFast DVD into your optical drive and click on [Run
xxxx.exe] to launch the installation assistant, then follow below illustrated guide to
install the application:

1. Follow the on-screen

instructions. Please activate the
[I accept the terms of the License
Agreement] checkbox and click
on [Next] to continue.

2. Please select the components

to install by activating the
respective checkbox. Then click
on [Next] to continue.

3. If you wish to install the

application to an alternate folder,
please enter the exact path in the
[Destination Folder] field or
click on [Browse…] to choose a
folder using the dialog. Then
click on [Install] to continue.

15
 4. After the installation finishes,
please activate the option you
wish to execute, then click on
[Finish] to exit the installer.

5. Launch the SilverFast program

using the SilverFast shortcut on
your Desktop. Verify your
[Image Source] and [Language
selection], then click on [Start] to
launch the program.

6. Once the program has been

launched, enter your [First
name], [Last name] and [Serial
number], then click on [Unlock]
to unlock SilverFast. Keep the
SilverFast DVD in the computer
until you have unlocked
SilverFast. The
SilverFast serial
number is located
on the front of the
SilverFast DVD-
ROM case.

7. Please wait while the program

is being launched. This is what
the main interface of the
SilverFast application looks like.

16
Mac OS X Installation

You do not have to install any scanner drivers when installing

the scanner under Mac OS. The scanner drivers are already
Attention included within the SilverFast installation.

Your scanner comes with the advanced and feature rich scanning application
SilverFast. Please insert the SilverFast DVD into your optical drive and double-click
on [SilverFast Install] to launch the installation wizard, then follow below illustrated
guide to install the application:

1. Follow the on-screen

instructions. When prompted to
agree to the terms of the software
license agreement, click on
[Agree] to do so.

2. Click on [Install] to begin

installing the application.

3. Enter the [Password] of the

current user account when
prompted, then click on [Install
Software] to continue.

17
 4. After the installation finishes,
click on [Close] to exit the
installer.

5. Launch the SilverFast launcher

using the SilverFast shortcut on
your Desktop. Verify your [Image
Source] and [Language selection],
then click on [Start] to launch the
program.

6. Once the program has been

launched, enter your [First name],
[Last name] and [Serial number],
then click on [Unlock] to unlock
SilverFast. Keep the SilverFast
DVD in the computer until you
have unlocked SilverFast. The
SilverFast serial
number is located
on the front of the
SilverFast DVD-
ROM case.

7. Please wait while the program

is being launched. This is what the
main interface of the SilverFast
application looks like.

18
 Chapter II. Operating the Scanner
Your scanner accepts 35mm slides and negatives. However, some software programs
have limitations as to the information they can handle. The capacity of the
computer’s memory and free space on your hard drive can also limit the physical size
of the document that you scan.

There are different ways to operate the scanner:

Using SilverFast Launcher by pressing IntelliScan button. This stand alone
program allows you to perform advanced scanning features. For further
information, please refer to SilverFast User's Manual.
Using QuickScan feature by pressing QuickScan button. The QuickScan Setting
program is automatically installed as your scanner software.
An image-editing program has been bundled with your scanner on the included
Setup/Application CD-ROM. It will allow you to alter and correct any scanned
images by using a variety of filters, tools and effects.
QuickScan is a program that allows you to conveniently scan images without the need
to work directly within any image-editing application.
Please refer to the QuickScan Setting on-line Help (accessible by clicking on the
QuickScan icon located near the clock icon on the Windows system tray, and
choosing Help) for more information about these functions.

The IntelliScan and QuickScan buttons can only be used under

Windows.
Attention

Using IntelliScan Button

The IntelliScan button enables you to activate bundled SilverFast, which performs
advanced scan features, such as Dust and Scratch Removal, Grain and Noise
Elimination, Negative Optimization…etc.

19
 For detailed settings and features about SilverFast, please refer
to SilverFast User’s Manual.
Attention

Using QuickScan Button

The QuickScan button enables you to conveniently scan images and save them
automatically to the album. Simply press the QuickScan button on the front of your
scanner and the scanner will start scanning your transparencies or negatives. Before
performing your first scan via the QuickScan button, you are recommended to
configure the QuickScan settings to your needs and preferences first.

QuickScan Settings and Preview Window Features

QuickScan setting
Double click on the QuickScan icon located on the Windows system tray, or right
click on the QuickScan icon , and from the menu that pops up, point to [Properties].

Select [Scan Source] (the material to be scanned), [Purpose] (the post-processing

software to be saved or be processed), [File Format] (the format to be saved in),
[Destination Folder] (the file saving path) and [File name prefix] (the film name,
followed by 4-digits starting from 0000 for sequential scans).
Check [Preview] window options to [enable] and/or [confirm] procedure.
Select [Auto Processing] options.
Please notice that [Color Enhancement] feature is available in Negative mode
only. [Color Matching] feature is available in Transparency mode only. [Auto
Density] feature is available in both [Transparency] and [Negative Film] modes.
However, due to different color processing method, [Auto Density] feature and
[Color Matching] feature cannot be applied simultaneously.

20
 [Auto Crop] feature will apply automatically if [Auto Density] feature is checked.
Select [Scanning Attributes] options:
You can alter scanning [Mode], [Resolution], [Filter], [Brightness], [Contrast]
and [Gamma] settings.
Click the [Default] button if you desire to return to the default settings.
Click the [Close] button to save the final settings and exit the [QuickScan Setting]
window.

Important Scan Settings

Purpose
This menu includes File, Page Manager, Photoshop functions, which allows you to
determine which software you would like to use for the post-processing of the
scanned image(s).

21
 Auto Crop
When this box is checked, the QuickScan program will identify the dimensions of the
image you scanned and crop around the edges. The crop shape will be a square or
rectangle and it will not trace the edges of oddly-shaped images.
Auto Density
Checking this box automatically adjusts the Histogram to make the scanned image
clearer. It does this by increasing the difference between color tones.
This feature is available in both Transparency and Negative Film modes.
Color Enhancement
This feature is to compensate negative’s underexposed Green and Blue channels.
If this feature is checked, pre-scan and scan time will noticeably increase.
This feature is available in Negative mode only.
Color Matching
This feature provides a particular color matching technique to maintain colors
consistency between your output and the original image.
This feature is available in Transparency mode only.

Due to different color processing method, Auto Density feature

and Color Matching feature cannot be applied simultaneously. If
Auto Density is checked, then Color Matching feature will be in
gray-out status and unavailable. Likewise, if Color Matching is
Attention
checked, then Auto Density feature will be in gray-out status and
unavailable.

Multi–Sampling
For fast scanning speed, uncheck Quality Mode to skip Multi-Sampling.
To minimize noise, the Multiple-Sampling function makes 4 scans during scan time,
since the noise patterns changes each scans, the image is averaged together and noise
cancel out if inconsistencies are present.
Gamma
Image gamma is used to adjust the colors in the image that will be scanned into the
computer. By adjusting the gamma, you can change the tonal range of the selected
color channel. Gamma values are primarily a measure of the brightness of a color.
The larger the gamma value, the brighter the color becomes.
Default
Clicking this button resets the values of all settings to their default values.

22
Preview window
This window is only operational if [Enable] and [Confirm] are both checked in
[Preview] section. It will open when you press the QuickScan button.

Source - Tells the scanner the method you will use to scan images.
• Transparency - Use this mode for scanning transparency films.
• Negative Film - Use this mode for scanning negative films.

Scan Mode - Tells the scanner the type of document you are scanning.
There are three settings to choose from:
• 8-bit grayscale – scans in 256 shades of gray, giving black and white
images.
• 16-bit grayscale – scans in more than 65,000 shades of gray, improving
the realism of b/w images.
• 24-bit Color - scans in millions of colors for photo-realism. Choose this
mode when scanning color slide or negatives.
• 48-bit Color – scans in billions of colors for professional imaging
requiring precise uniformity of color.

23
 Resolution - Resolution is measured in dots per inch (dpi). The higher the
resolution, the more detailed the image, and the more memory and drive space
the image will use.

Filter - Filters help you improve your scans by allowing you to sharpen
images as well as remove excessive dots and distortion.

None
Average: Determines the medium depth of an image and averages
adjacent pixels to make images appear softer.
Blur: Lets you dull the edges within an image, and decreases the
contrast by making dark edges lighter and light edges darker.
Blur More: Adds additional blurring.
Sharpen: Allows you to sharpen the edges within an image by making
the edges in an image more distinct. The Sharpen filter also
increases contrast by making dark edges darker and
surrounding light edges lighter.
Sharpen More: Adds additional sharpening.
Unsharpen: Sharpens the edges in an image to remove the blurriness.

Brightness - This is the amount of light that is concentrated onto a

document while it is being scanned.

Contrast - Contrast adjusts the tonal range of an image by lowering mid-

tone values and increasing values for high and low tones.

Scan – Scans and saves the transparency slide or negative film using the
current settings.

PreScan – Performs a prescan to preview the transparency slide or negative

film.

Exit – Exits the program.

Help – Opens the Online Help.

24
 Chapter III. Basic Scanning
The QuickScan program allows you to scan many mounted slides or filmstrips in
quick succession without having to deal with a complicated user interface or settings
every time. The following step-by-step instructions serve as a simple guide for that
purpose.

Step 1. Turn on Your Scanner

Please make sure the scanner’s USB and power cables are properly connected and
that the scanner is turned on by pressing the power button. The Power LED will turn
on to indicate that the device is powered on.

Step 2. Place Film in the Holder

Please use the included mounted slide holder and filmstrip holder to secure your
slides and film for scanning. For more information, please refer to “Film Holders”.

25
Step 3. Insert the Film Holder
Insert the film holder into the scanner through dust cover. The film holder can be
inserted from either side. The film holder will index at each frame using the notches
on its side rails.
Please allow about 40 cm of space on both sides of the scanner to insert and remove
the film holder.

You can feel the film holder stop in its index position.
However, before performing scan, please gently push and pull
the film holder to make sure the film holder is in correct
position.
On up side of the film holder you can see ‘Mounted Slide
Holder’ or ‘Filmstrip Holder’. Always keep this side up for
correct scan results.

Attention

The film holder should be able to be inserted in to the scanner

smoothly. Do not push the film holder hard.

26
Step 4. Press the QuickScan Button
Please make sure the mounted slide or film holder is in an indexed position to ensure
proper scan results. Press the QuickScan button to commence scanning.

Step 5. Configure QuickScan Settings

If you have checked [Enable] and [Confirm] in the [Preview] section of the
QuickScan Settings window, a preview window will be opened where you can
readjust some of the settings to your needs. Please refer to “Chapter II, Preview
Window” for more information about the available settings.

Step 6. Finish Scanning

Once you have confirmed that all settings are to your satisfaction, please click on the
[Scan] button to perform the final scan and save it to your hard drive.

27
 Appendix A:
Troubleshooting
Scanner Connection
The first step to take when troubleshooting connection problems with your scanner is
to check all physical connections. The QuickScan icon , located on the Windows
system tray, indicates if the scanner software is properly launched and the scanner and
computer are communicating with each other.

Appearance Status

The QuickScan program has been successfully launched and the

scanner is connected with the computer, ready to scan mages.

The scanner is not connected with the computer.

You have chosen to terminate the QuickScan program, no matter

No Display
the scanner is connected or disconnected with the computer.

If the Windows system starts and detects the scanner unconnected, the following
message will appear to remind you:

28
If you prefer not to see this reminder message again, you may:
Check the box of [Do not show this message again] within this message window,
and then click [OK] button.
Click on the QuickScan icon located on the Windows system tray. Uncheck
[Enable Warning] from the menu that pops up. Click the [No] button in the
message box that appears.

If you would like to be prompted with this message again, you

may click on the QuickScan icon and check [Enable Warning]
from the menu that pops up. Click the [Yes] button in the message
Attention
box that appears.

Scanning Problems
Most problems are easily solved, and some of the most common questions and their
recommended solutions are listed below.

Symptom Cause & Solution

The scanner The USB cables are not connected properly

cannot be found Make sure that the cables are connected tightly and to the
proper port.

The USB cable might be too long

Please use the USB cable that comes with your scanner.

The scanner’s power cord is not connected properly

Make sure that the AC adapter is connected to an outlet.
If the scanner is connected to a Surge Protector, make
sure that the Surge Protector is turned on.

Windows didn’t detect the scanner

1) Please open [Start] > [Control Panel] > [System] >
[Hardware] > [Device Manager].
2) Please check if your scanner is properly listed under
[Imaging Devices]. If it is not listed there or the device
icon has an exclamation mark, please refer to “Manually
Installing the Software” to install the device drivers.

29
The scanned image Your video mode is not set to show more than 256
looks grainy on the colors
screen We recommend that you set your video mode to 16 bits
per pixel (65536 colors) or higher. Please consult your
video card, computer or Windows documentation to
change the video mode.

The scanner scans You are running other applications in the

very slowly background
Close all the other applications that are running in the
background.

You are scanning at a high resolution (DPI)

Reduce the resolution.

The image looks Different imaging programs use different Monitor

good in the Gamma settings
software that came Change the Monitor Gamma settings in either of the
with the scanner programs so that they match. Please consult the help
but it doesn’t look files for each program to find out how to adjust the
good when I Monitor Gamma.
export the image
to another program

The image looks The Monitor Gamma Settings or the scanner

good on screen but brightness settings are not set properly
very dark when 1) Change the Monitor Gamma to a value between 1.0
printed and 1.5. Please consult your help file for information on
how to adjust the Monitor Gamma.

2) Adjust the brightness control in the TWAIN window

before scanning.

The printer brightness setting is not set properly

Adjust the brightness in the printer. Some printers allow
you to change the brightness settings. Please consult
your printer documentation.

There is a grinding The scanner engages the gears and it initializes itself
or rattling noise at before scanning
the beginning of This noise is normal to the operation of the scanner.
each scan

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A “Disk is full” Your computer is running low in resources. Your
error is displayed computer hard disk drive does not have enough space
when I click on the to process the image. This may be because you are
scan button scanning at too high of a resolution
Obtain a larger hard disk or rescan at a lower resolution.

A “Disk I/O error” This error is caused if the hard disk drive does not
message is have enough space available to process the image
displayed Make some space available in the hard disk drive by
deleting any programs or files that you do not need

Your hard disk drive might be heavily fragmented or

it might contain some bad sectors
Run the Scan Disk utility that came with your Windows
computer. Please consult your computer documentation
or the Windows help files on how to run the Scan Disk
Utility

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 Appendix B:
Specifications3
OpticFilm 8100
Image Sensor CCD

Light Source LED

Hardware Resolution 7200 dpi

Color: 48-bit input, 24/48-bit output

Scan Modes Grayscale: 16-bit input, 8/16-bit output
B/W: 1-bit

Dynamic Range 3.6

3600 dpi: Approx. 36 sec (Multi-Sampling ON)

Scanning Speed
7200 dpi: Approx. 113 sec (Multi-Sampling ON)

Scanning Area (W x L) 36.8 mm x 25.4 mm (1.45" x 1")

Negative Film: Approx. 8 sec (Multi-Sampling ON)

Preview Speed
Positive Film: Approx. 8 sec (Multi-Sampling ON)

Action Button IntelliScan, QuickScan

Power Supply 15 Vdc / 1.0 A

Interface USB 2.0

Net Weight 1.6 Kgs (3.5 Lbs)

Dimensions (W x D x H) 120 x 272 x 119 mm (4.73” x 10.7” x 4.7”)

3
Hardware specifications may change at any time without prior notice.

32
 OpticFilm 8200i SE
Image Sensor CCD

Light Source LED

Hardware Resolution 7200 dpi

Color: 48-bit input, 24/48-bit output

Scan Modes Grayscale: 16-bit input, 8/16-bit output
B/W: 1-bit

Dynamic Range 3.6

Infrared Built-in

3600 dpi: Approx. 36 sec (Multi-Sampling ON)

Scanning Speed
7200 dpi: Approx. 113 sec (Multi-Sampling ON)

Scanning Area (W x L) 36.8 mm x 25.4 mm (1.45" x 1")

Negative Film: Approx. 8 sec (Multi-Sampling ON)

Preview Speed
Positive Film: Approx. 8 sec (Multi-Sampling ON)

Action Button IntelliScan, QuickScan

Power Supply 15 Vdc / 1.0 A

Interface USB 2.0

Net Weight 1.6 Kgs (3.5 Lbs)

Dimensions (W x D x H) 120 x 272 x 119 mm (4.73” x 10.7” x 4.7”)

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 OpticFilm 8200i Ai
Image Sensor CCD

Light Source LED

Hardware Resolution 7200 dpi

Color: 48-bit input, 24/48-bit output

Scan Modes Grayscale: 16-bit input, 8/16-bit output
B/W: 1-bit

Dynamic Range 3.6

Infrared Built-in

3600 dpi: Approx. 36 sec (Multi-Sampling ON)

Scanning Speed
7200 dpi: Approx. 113 sec (Multi-Sampling ON)

Scanning Area (W x L) 36.8 mm x 25.4 mm (1.45" x 1")

Negative Film: Approx. 8 sec (Multi-Sampling ON)

Preview Speed
Positive Film: Approx. 8 sec (Multi-Sampling ON)

IT8 Target Included for color accuracy

Action Button IntelliScan, QuickScan

Power Supply 15 Vdc / 1.0 A

Interface USB 2.0

Net Weight 1.6 Kgs (3.5 Lbs)

Dimensions (W x D x H) 120 x 272 x 119 mm (4.73” x 10.7” x 4.7”)

34
 Appendix C:
Customer Service and Warranty
If you encounter problems with your scanner, please review the installation instructions
and troubleshooting suggestions contained in this guide.
Visit our website www.plustek.com for more customer service information. For further
assistance call our customer support phone number listed on the website. One of our
representatives will be happy to assist you from Monday through Friday in office
working hours as shown below:

Europe 9:00 a.m. – 5:30 p.m. (CET)

Other Countries or Areas 9:00 a.m. – 6:00 p.m. Taiwan Time

To avoid delays, please have the following information available before calling:
Scanner name and model number
Scanner serial number (located at rear of scanner near port connectors)
A detailed description of the problem
Your computer manufacturer and its model number
The speed of your CPU (Pentium 133, etc.)
Your current operating system and BIOS (optional)
Name of software package(s), version or release number and manufacturer of
the software
Other USB devices installed

Service & Support Information (For EU country only)

Where appropriate, the period of availability of spare parts and the possibilities of
upgrading products information. Please ask local distributors and suppliers for spare
parts information and product upgrade information.
Information requested by relevant Implementing Measure. Please ask local distributors
and suppliers for the related information of Implementing Measure test report.
Do not dispose anything of products before you ask local distributors and suppliers to
get correct information for decreases of environmental impact with right methods and
procedures.
If you want to disposals the product and/or an accessory, please ask local distributors
and suppliers to get the contact information of nearest disposal manufactures.

35
If you have any maintenance inquiry, please ask local distributors and suppliers to get
the contact information of nearest maintenance center in order to extend the product
usage life time.
If you want to maintain and clearance the product, please ask local distributors and
suppliers to get the right information of nearest stores.

Statement of Limited Warranty

This Statement of Limited Warranty applies only to the options you originally purchase
for your use, and not for resale, from an authorized reseller.
The manufacturer warranty includes all parts and labor, and is not valid without the
receipt of original purchase. To obtain warranty service, you may contact the authorized
dealer or distributor, or visit our website to check out the available service information,
or send a request via E-mail for further help.
If you transfer this product to another user, warranty service is available to that user for
the remainder of the warranty period. You should give your proof of purchase and this
statement to that user.
We warrant that this machine will be in good working order and will conform to its
functional descriptions in the documentation provided. Upon provision of proof of
purchase, replacement parts assume the remaining warranty of the parts they replace.
Before presenting this product for warranty service, you must remove all programmes,
data and removable storage media. Products returned without guides and software will
be replaced without guides and software.
This Limited Warranty service does not provide for carry-in exchange when the
problem results from accident, disaster, vandalism, misuse, abuse, unsuitable
environment, programme modification, another machine or non-vendor modification for
this product.
If this product is an optional feature, this Limited Warranty applies only when the
feature is used in a machine for which it was designed.
If you have any questions about your Limited Warranty, contact the approved retailer
from whom you bought the product or the manufacturer.
THIS LIMITED WARRANTY REPLACES ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABLITY AND FITNESS FOR A PARTICULAR
PURPOSE. HOWEVER, SOME LAWS DO NOT ALLOW THE EXCLUSION OF
IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND
IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY
PERIOD. NO OTHER WARRANTIES APPLY AFTER THAT PERIOD.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, so
the above limitation may not apply.

36
Under no circumstances are we liable for any of the following:
Third party claims against you for losses or damages.
Loss of, or damage to, your records or data; or
Economic consequential damages (including lost profits or savings) or incidental
damages, even if we are informed of their possibility.
Some jurisdictions do not allow the exclusion or limitations of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other
rights that vary from jurisdiction to jurisdiction.
To obtain the warranty service, you may:
contact the authorized dealer or distributor.
visit our website to check out the up-to-date service.
send a request via E-mail for further help.

FCC Radio Frequency Statement

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular television reception (which can be determined by turning the
equipment off and on), the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that which the receiver
is connected.
Shielded interconnect cables and shielded power cord which are supplied with this
equipment must be employed with this equipment to ensure compliance with the
pertinent RF emission limits governing this device.
Consult the dealer or an experienced radio/TV technician for help if the conditions
persist.
Changes or modifications not expressly approved by the manufacturer or authorized
service center could void the user’s authority to operate this equipment.

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