Better English PDF
Better English PDF
Better English PDF
Functional English
Saying
Thank You
Let's Learn
In this lesson, you will learn how to say thank you
a few different ways. You will also learn how to
respond to thank-yous and how to say "no thank you."
Let's begin!
Warm-Up
BRAINSTORM
In English, we say "thank you" a lot!
What are some reasons to thank someone?
Brainstorm with your classmates:
Thanks for…(+ noun) Thanks for…(+ gerund)
the call calling
the help helping
the coffee bringing coffee
2
Saying Thank You
Functional English
Useful
UsefulExpressions
Expressions
Listen to your teacher say these common expressions
Listen
Thento your them
recite teacher say these
together as acommon
class. expressions.
Then recite them together as a class.
3
3
Saying Thank You
Functional English
Dialogues
Dialogues
Read
Read thethe dialogues,
dialogues, and practice
and practice with a with a partner.
partner.
Dialogue 1 Dialogue 2
THANK YOU THANKS AGAIN
A: Here is a little gift for the baby. A: It's snowing. You can work from home today.
B: Thank you so much! B: Okay, thanks! I realy appreciate it.
A: You're welcome. I hope you like it. A: No problem. See you Monday.
B: It's beautiful. You're so sweet. B: Thanks again.
Dialogue 3 Dialogue 4
THANKS FOR… NO THANK YOU
A: Your report was excellent. A: Do you want to buy a rose?
B: Thanks! And thanks for helping me. B: No thank you.
A: Anytime! See you tomorrow. A: They are only five dollars each.
B: Bye. Thanks again for your help. B: Not today, thank you.
4
Saying Thank You
Functional English
Speaking Practice
Speaking Practice
Complete the dialogues, and then practice with a partner,
Complete the dialogues, and then practice with a partner,
A. Cookies
A: I baked some cookies for you.
B: !
B: I do! You're so l
B. Clothes
A: I folded your clothes for you.
A: My l
B: No .
B: Maybe .
5
Saying Thank You
Functional English
ListeningPractice
Listening Practice
A. Syllables & Stress
Listen to your teacher say these words and phrases.
Divide the syllables with lines. Circle the stressed sounds.
Then practice the examples on page 2 again.
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Functional English
Warm-Up
A HELPING HAND Note:
The phrase to give a hand
In English, "a hand" sometimes means "help." You can say "I needa hand" an also mean to give a
when you need help. You can ask "Do you need a hand?" when others round of applause (to dlap).
seem to need assistance. Have you offered a helping hand recently?
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7
Asking for Help
Functional English
Useful
UsefulExpressions
Expressions
Listen to your teacher ask for and offer help.
Listen
Thentorecite
your teacher ask for and
these phrases offer help.
together as a class.
Then recite these phrases together as a class.
A. Questions
Asking for Help Offering Help
Could you give me a hand? Can I help you?
I could use some help. Do you need a hand?
Help me, please. What can I do for you?
Do you have a minute? Is there anything I can do to help you?
Would you mind lending me a hand? Is there anything else?
Can l ask a favor? Can I be of assistance?
Can you do me a favor?
I have a favor to ask you.
I need a big favor.
Can you help me… (base verb)?
Could you… (base verb) for me?
B. Responses
Agreeing to Help Accepting Help Declining Help
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8
Asking for Help
Functional English
Dialogues
Dialogues
Read the dialogues, and practice with a partner.
Read the dialogue and practice with a partner.
Dialogue 1 Dialogue 2
ASKING FOR HELP OFFERING TO HELP
Dialogue 3
DECLINING HELP
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9
Asking for Help
Functional English
WritingPractice
Writing Practice
B. Sentence Building
Choose the correct word below each line to complete the requests for help.
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10
Asking for Help
Functional English
Speaking Practice
Speaking Practice
Take turns asking for help with these tasks.
1. Moving boxes 3. Doing homework 5. Picking up mail
2. Making dinner 4. Looking after a pet 6. Watching luggage
Further Learning
A. Declining
There are different expressions to use when you can’t help a person.
You can choose whether or not to add a reason.
B. Practice
Change the dialogue to a request that you made recently.
Try your dialogue with a partner.
Me: I have a favor to ask you.
: What can I do for you?
Me: I need you to .
: I wish I could help, but .
Me: Oh, that's okay. Don't worry about it.
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Functional English
Expressing
Confusion
Warm-Up
I’M SO CONFUSED!
Work with a group to make a big list of
things that often cause confusion to
newcomers (e.g., roundabouts).
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12
Expressing Confusion
Functional English
1. Can you please repeat the last four digits? 4. l apologize for the confusion.
English is not my first language.
toking down a telephone number
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13
Expressing Confusion
Functional English
Use the -ing ending when a noun is the # Sentence Word Form
reason or cause of the feeling adjective.
This map is confusing. 1 I am confused. adjective
(The map is the reson for my feeling of confusion.)
2 She is confused.
Use the -ed ending to show the result or effect.
I am confused. 3 Don't confuse the child.
(This is how l am feeling becouse I con’t read the map.)
Note that the noun (cause) is sometimes a person. 4 This is confusing.
The teacher is confusing. The students are confused.
(The teacher didn't explain the grammar properly = 5 Sorry for the confusion.
couse. The students feel confused = effect)
Matching
Match up sentences that have the same meaning.
1. I get it. a) l apologize for my poor English.
2. I'm confused. b) l understand.
3. Sorry for the mix up. c) I did not understand a word.
4. Sorry about my English. d) l apologize for the confusion.
5. I didn’t catch any of it. e) I don’t get it.
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Functional English
Saying Sorry
Let's Learn
In this lesson, you will learn how to apologize
in different situations. You will also learn
how to respond to apologies.
Let's begin by looking at these word forms.
Do you know how to pronounce these words?
Warm-Up
BRAINSTORM
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15
Saying Sorry
Functional English
Useful
UsefulExpressions
Expressions
Listen to your teacher say these common apologies and responses.
Listen to your teacher say these common apologies and responses.
Then recite them together as a class.
Then recite them together as a class.
A. Apologizing
Everyday Formal
*Note:
Sorry.* My apologies. OTHER USES FOR “SORRY”
I'm so sorry. I owe you an apology. In spoken English, “Sorry?”
I didn't mean to… (pronounced as a question)
Informal is not an apology. It means
It was my fault. “Pardon? I didn’t hear you.”
It was an accident. Oops. We also say sorry to offer
sympathy to someone who
That wosn't on purpose. Oopsie! has experienced a loss, such
My bad! as a death in the family, as in
That was my mistake. “I’m sorry for your loss.”
I feel so bad.
B. Responding to an Apology
Everyday Formal
It’s okay. I forgive you.
It’s fine. I accept your apology.
That’s okay. I’m partly to blame.
No problem. I know you didn’t mean it
No apology necessary. We all make mistakes.
It’s no big deal.
Informal
Don’t worry about it.
Don’t even mention it. No worries.
That’s understandable. It’s all good.
I understand.
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16
Saying Sorry
Functional English
Dialogues
Dialogues
Read
Read thethe dialogues,
dialogues, and practice
and practice with awith a partner.
partner.
Dialogue 1 Dialogue 2
EVERYDAY DIALOGUE FORMAL DIALOGUE
Dialogue 3
INFORMAL DIALOGUE
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17
Saying Sorry
Functional English
Listening
ListeningPractice
Practice
A. Syllables & Stress
Listen to your teacher say these words and phrases.
Divide the syllables with lines. Mark the stressed sounds with a circle.
Then practice the examples on page 2 again.
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18
Saying Sorry
Functional English
Asking
Askingfor
forForgiveness
Forgiveness
A. Introduction
People don't always accept an Asking for Forgiveness Note:
apology right away. Sometimes Can you forgive me? A small wave between
you have to apologize more drivers or between a driver and
than once for their forgiveness. How can I make it up to you?* a pedestrian is an apology and
Sometimes you have to offer to a response. It means I'm sory
How can I make things better? and I forglive you. It can also
make things up to someone.
I promise I'Il make it up to you. mean thank you or I see you.
I will fix this.
*make up (verb)
It won't happen again. I
To "make up" means
to repair o broken relationship. promise/swear.
Please forgive me.
Please don't kill/hate me.
(informol)
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Saying Sorry
Functional English
ListeningPractice
Listening Practice
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20
Saying Sorry
Functional English
Askingfor
Asking forForgiveness
Forgiveness
A. Introduction
People don't always accept an Asking for Forgiveness Note:
apology right away. Sometimes Can you forgive me? A small wave between
you have to apologize more drivers or between a driver and
than once for their forgiveness. How can I make it up to you?* a pedestrian is an apology and
Sometimes you have to offer to a response. It means I'm sory
How can I make things better? and I forglive you. It can also
make things up to someone.
I promise I'Il make it up to you. mean thank you or I see you.
I will fix this.
*make up (verb)
It won't happen again. I
To "make up" means
to repair o broken relationship. promise/swear.
Please forgive me.
Please don't kill/hate me.
(informol)
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31
Functional English
Saying Goodbye
Let's Learn
The word hello is a "greeting." The word goodbye
is a "leave-taking." In this lesson, you wil learn and
practice how to say goodbye in a few different ways.
You will also learn some body language.
Warm-Up
WAVING GOODBYE
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22
Saying Goodbye
Functional English
Dialogues
Dialogues 1 Dialogues 2
Dialogues 3
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Saying Goodbye
Functional English
Practice
Practice
A. Complete the Dialogue
Complete the dialogue, and practice with a partner.
B. Sentence Building
Fill in the blanks with vocabulary from pages 1 and 2.
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Saying Goodbye
Functional English
Pronunciation
PronunciationPractice
Practice
A. Listening B. Pair Activity
Listen to your teacher read one word from these groupings. Now work with a partner.
One sound is different from the other two. Circle the word you hear. Take turns reading one word
from each grouping from Part A.
1. a) bay 3. a) soon 5. a) now Point to the word you hear.
b) bye b) sun b) know
c) bee c) seen c) knew
2. a) later 4. a) talk 6. a) you
b) lighter b) tack b) ya
c) liter c) tuck c) yay
Body Language
Goodbyes can be happy and sad. We smile when we are happy.
We pout when we are sad. Leave-taking may include waving, smiling,
and/or pouting. When a person is far away, you may also mouth the
word "bye" as you do a high wave (or wave with both hands).
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VIP class with
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ครู พีแอน & Teacher Rosie
สารบัญ
Page
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ทักทายอย่างไรให้เหมือนฝรังมาเอง 26
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30 ประโยคที่ต้องรู ถ ่ 31
เทคนิ คการถามทางและบอกทางเพื่อเอาตัวรอด 34
(Asking and Giving Directions in English)
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การทักทายแบบทางการ (Formal greetings)
• job interview
• business meeting
• communicating with top management or CEO
• chatting with a new colleague
• having a conversation with clients
• showing respect to an older person
• speaking with someone you barely know
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ตัวอย่างบทสนทนา
Formal greetings:
James: I’m great, thank you. This is my friend Emma. She is thinking about applying
to this college. She has a few questions. Would you mind telling us about the pro-
cess, please?
Professor Austin: Hello, Emma! It’s a pleasure to meet you. I’m more than happy to
speak with you. Please stop by my office next week.
Emma: It’s a pleasure to meet you, professor. Thank you so much for helping us.
Professor Austin: Don’t mention it. Hopefully, I will be able to answer your
questions!
Formal introduction:
MARGARET: Mr. Wilson, I’d like you to meet Dr. Edward Smith.
MR. WILSON: It’s nice to meet you, Dr. Smith.
DR. SMITH: Pleasure to meet you, too.
MARGARET: Dr. Smith is an economist. He just finished writing a book on
international trade.
MR. WILSON: Oh? That’s my field, too. I work for the United Nations.
DR. SMITH: In the Development Program, by any chance?
MR. WILSON: Yes. How did you guess?
DR. SMITH: I’ve read your articles on technical assistance. They’re excellent.
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Formal greetings:
Robert: Good afternoon, teacher, how are you today?
Robert: I’m great, thank you. This is my best friend Jane. She wants to apply to
come to this university. She would like to ask you a few questions. Would you mind
taking the time and telling her what process she would have to do, please?
Teacher: Hello, Jane! It’s a nice to meet you. I am very busy today, as I am going to
class now for the next 3 hours. Can you come to my office for 9am tomorrow
morning?
Jane: Yes, that will be no problem. Thank you for making time for me and speaking
to me today.
Teacher: Hopefully we will be seeing you at this university soon. See you tomorrow
at 9.
- Hello / Hi / Hey
- Morning / Afternoon / Evening
- How are you doing? / How’s it going?
- Nice to see you / It’s great to see you / Good to see you
- Long-time no see / It’s been a while
Slang Greetings:
Yo!
What’s up?
Sup
Heyyy
ตัวอย่างบทสนทนา:
Informal greetings:
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Informal Greetings and farewells:
JANE: Hi, Helen! How’s it going?
HELEN: Fine, thanks — and you?
JANE: Just fine. Where are you off to?
HELEN: To the library. I’ve got a history exam next week and need to start
studying. Ugh.
JANE: Oh, no. Well, I’ll see you later then. Good luck!
HELEN: Thanks. See you later.
Informal introductions:
JIM: Who’s the tall woman next to Barbara?
CHARLES: That’s her friend Mary. Didn’t you meet her at Steve’s party? JIM: No,
I wasn’t at Steve’s party.
CHARLES: Oh! Then let me introduce you to her now. Mary, this is my friend Jim.
MARY: Hi, Jim. Nice to meet you.
JIM: You, too. Would you like a drink?
MARY: Sure, let’s go get one.
QUIZ
Anna: Tom, what’s up?
Tom: Hi Anna. Nothing much. I’m just hanging out. _______________________
Anna: It’s a good day. I’m feeling fine.
Tom: How is your sister?
Anna: Oh, fine. Not much has changed.
Tom: Well, I have to go. Nice seeing you!
Anna: _______________
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1. Help yourself! เชิญตามสบาย
2. Absolutely! อย่างแท้จริง
3. What do you do for a living? คุณทำ�อาชีพอะไร
4. Nothing much. ไม่มีอะไรมาก
5. What’s on your mind? คุณคิดอะไรอยู่
6. See you around ไวเ้ จอกัน
9. Is that so? อย่างนั้ นหรือ
10. How come? ทำ�ไมล่ะ
11. How’s it going? เป็นอย่างไรบ้าง
12. Definitely! อย่างแน่ นอน
13. Of course! แน่ นอน
14. I guess so ฉั นเห็ นด้วย
่
15. This is too good to be true! มันดีเกินกว่าที่จะเป็นจริง (เหลือเชือ)
16. No way! (Stop joking!) ไม่มีทาง
17. I got it. ฉั นเข้ าใจแล้ว
18. Right on! (Great!) ถูกต้อง!
19. I did it! (I made it!) ฉั นทำ�ได้แล้ว
20. Got a minute? มีเวลาไหม?
21. About when? เมื่อไหร่?
22. I won’t take but a minute. ฉั นใช้เวลาไม่นานหรอก
23. Never mind! ช่างมันเถอะ
24. Come here. มานี่
25. Go for it! ลงมือทำ�เลย
26. Don’t forget อย่าลืมนะ
27. How cute! ช่างน่ ารักอะไรอย่างนี้
28. Be good! อย่าซน ทำ�ตัวดีๆ
29. What a small world โลกกลมจัง
30. Me? Not likely! ฉั นหรอ? ไม่น่าจะใช่นะ
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Example:
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เทคนิคการถามทางและบอกทาง
่
เพือเอาตว
ั รอด
(Asking and Giving Directions in English)
34
Asking for Directions Giving Directions
• How can I get to …? • Go straight ahead.
• Where is the …? • Turn back./Go back.
• How far is the … from the …? • Turn left/right.
• Is there a … around here? • Go along …
• Could you tell me how to get to …? • Cross …
• How do I find …? • Take the first/second road on the left/
• Pardon me, I’m lost. how do I get to …? right.
• Which is the best way to …? • It’s on the left/right.
• Could you direct me to …? • Go past.
• Which way do I go to get to …? • The easiest way is to …
• What’s the best way to …? • The best way is to …
• Excuse me, do you know where the … is? • It’s on the corner
• Is this the right way for …? • It’s in the middle of the block.
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Examples of Asking and Giving Directions
A: Excuse me sir. Is there a bank around here?
B: Yes, there is one right across the street next to Library.
A: Can you give me directions to the petrol station?
B: Of course I will, just follow this road until you come to the main road. Turn
right and then continue for about 100 metres. You will see the petrol station
on the left.
A: Is there a bank near here?
B: Yes, there is one in Orange Street. Orange Street is the third road on your
right.
A: Excuse me, where is the School?
B: It is across from the police office.
A: Excuse me! Could you tell me where the nearest bank is, please?
B: Walk two blocks and turn left at the bookstore. The bank will be across the
street, next to the post office.
A: Is it far from here?
B: No, it’s just a ten-minute walk.
A: Thank you very much.
B: You’re welcome.
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a hard nut to crack
Meaning | Synonyms
• a problem that is difficult to solve
• a person that is difficult to deal with
• someone or something that is difficult to understand
• a person hard to get to know or to get close to
ระดับภาษา:
สุภาพ ปานกลาง ไม่สุภาพ
Example Sentences
1. She’s such a tough nut to crack. Nobody seems to be able to
get through to her.
2. The game on Saturday is against the current champions, so it
will be a hard nut to crack.
3. The new boss is really hard to figure out. He’s going to be
a tough nut to crack.
4. Good luck trying to get the new guidelines past the head
teacher. He’s a hard nut to crack.
ลองแต่งประโยคจากภาษาไทย:
___________________________________________________
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a necessary evil
Meaning | Synonyms
• something unpleasant that must be done in order to achieve
a goal or objective
• something displeasing that must be accepted just to achieve
a desired result
• anything bad that has to be carried out or condoned in order
to achieve something good
ระดับภาษา:
สุภาพ ปานกลาง ไม่สุภาพ
Example Sentences
1. Mike saw his going to work for his father as a necessary evil
if he was ever to own his own company someday
2. Getting a good education is seen by some as a necessary evil
to get a chance at a better life.
3. David’s marriage to Ann is simply a necessary evil.
4. No matter the lawyer’s strong case of self-defence, the
judge just couldn’t see the murder as a necessary evil.
ลองแต่งประโยคจากภาษาไทย:
___________________________________________________
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apples to apples
Meaning | Synonyms
• having a fair comparison between the two things
• comparing the things which can be compared with
each other, not the ones which don’t fit the specific
criteria of each other
• contrasting the similar things
• finding out the difference between the two similar things
• items that can be practically compared with each other
ระดับภาษา:
สุภาพ ปานกลาง ไม่สุภาพ
Example Sentences
1. To find out who is stronger is the apples to apples measure
their capability to win the first prize in the field of Olympics.
2. I have no idea who is going to win the fashion show, both
the girls dress up so well, it is the apples to apples measure
of their styling techniques.
3. Finding out the speed of the two big cars which are equal
in size and possess other similar attributes is the apples to
apples.
ลองแต่งประโยคจากภาษาไทย:
____________________________________________________
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buy the farm
Meaning | Synonyms
• to die
• to pass away
• depart from the world
• lose life all of a sudden
• meet the death
• to get perish
• ending up in the grave
• kick the bucket
ระดับภาษา:
สุภาพ ปานกลาง ไม่สุภาพ
Example Sentences
1. Mister Jack was really ill from the past two months and
yesterday he bought the farm.
2. Sara is just eighteen years old, too young to buy the farm.
3. Don’t worry! John will survive this heart attack, he won’t
buy the farm.
4. Michal lived for a few days after her collapse and then she
bought the farm.
ลองแต่งประโยคจากภาษาไทย:
______________________________________________________
42
catnap
also written as cat nap
Meaning | Synonyms
• a short sleep, usually during the day
• a short nap to boost your energy
ระดับภาษา:
สุภาพ ปานกลาง ไม่สุภาพ
Example Sentences
1. I had a very late night last night. I think that I will have a
catnap during my lunch hour.
2. Since I am on vacation I take a catnap every day.
3. “Aside from a great selection of plants, Oak Street Garden is
also a haven for a few felines who can regularly be found
curled up in the garden taking a mid-day catnap.”
– Birmingham Magazine, AL.com, “Spruce up for spring at
these Birmingham home and garden shops,”
ลองแต่งประโยคจากภาษาไทย:
____________________________________________________
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earworm
Meaning | Synonyms
• a situation when a song that comes to your mind again and
again
• a song that has a very catchy tune – it makes people listen
to it repeatedly
• a song that is stuck in your head that you cannot get rid of
– usually a song that it very annoying
ระดับภาษา:
สุภาพ ปานกลาง ไม่สุภาพ
Example Sentences
1. This new PitBull song is a real earworm. I haven’t been able
to get it out of my head since last week.
2. I have an earworm! That tune from the new car
commercial keeps playing in my head.
3. Isn’t it odd how an earworm is usually a song that you
hate? I wouldn’t mind hearing a song that I like the whole
day.
4. The new jingle for our breakfast cereal proves to be an e
arworm.
5. I can’t get rid of the earworm of the song I heard today
morning.
ลองแต่งประโยคจากภาษาไทย:
___________________________________________________
44
easy peasy lemon squeezy
Meaning | Synonyms
• very easy
• very straightforward
• simple to do or understand
• presenting no difficulty
ระดับภาษา:
สุภาพ ปานกลาง ไม่สุภาพ
Example Sentences
1. Just copy what I do. It’s easy peasy.
2. Sam always thought it would be challenging to ride a bike,
but it was easy-peasy once you get the hang of it.
3. Come and join the course. The classes are easy-peasy at
the start.
4. It’s easy-peasy to book online; a child could do it.
5. You show us all up when you make it look easy-peasy.
ลองแต่งประโยคจากภาษาไทย:
___________________________________________________
45
eat words
(eat your word, eat my words)
Meaning | Synonyms
• to take back what was said
• to admit that you were wrong
• to force someone to retract what they have said
• to admit that a statement you made before is wrong (often
publicly)
• to feel foolish about something that you have said
ระดับภาษา:
สุภาพ ปานกลาง ไม่สุภาพ
Example Sentences
1. I can’t believe that he didn’t trust that we could win.
He will have to eat his words.
2. You said that I would never finish this race. You will have
to eat your words.
3. I can’t believe that my husband remembered to bring
home sugar. I will have to eat my words.
4. I didn’t think that you could do it. I will have to eat my
words.
5. I have had to eat my words about it never snowing in our
town.
ลองแต่งประโยคจากภาษาไทย:
_______________________________________________
46
eye candy
Meaning | Synonyms
• attractive visually but uninteresting in other ways
• aesthetically pleasing to look at or pleasing to the senses
• something nice to look at but has little substance or use
ระดับภาษา:
สุภาพ ปานกลาง ไม่สุภาพ
Example Sentences
1. The company website was pure eye candy because it looks
good, but nothing is interesting when you dig deeper.
2. Although Pete was eye candy and dressed very smartly,
he was, unfortunately, the most boring man she’d ever met.
3. She had paid an excessive amount for these shoes, but they
were eye candy only, seeing as she couldn’t walk in them.
ลองแต่งประโยคจากภาษาไทย:
__________________________________________________
47
fair and square
Meaning | Synonyms
• done according to the rules
• as it should be
• honestly and legitimately
• with perfect accuracy
• no cheating or lying involved
ระดับภาษา:
สุภาพ ปานกลาง ไม่สุภาพ
Example Sentences
1. The supporters for the other team were angry but we won
the game fair and square.
2. We picked the lottery numbers random and won fairly and
squarely.
3. Steve hit the pheasant fair and square. smack in the
middle of the windscreen.
ลองแต่งประโยคจากภาษาไทย:
__________________________________________________
48
Extra lessonแถมให้
้
เนือหาจากEnglish for parents
15ประโยคพูดคุยกับลูก
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1.Good morning. / สวัสดีตอนเชา้
2.Did you sleep well? / หลับสบายไหมจ๊ะ
3.Brush your teeth. / แปรงฟั น
4.Wash your face. / ล้างหน้ าล้างตา
5.Put on your clothes. / ใส่ เสื้ อผ้าจ้ะลูก
่ ยไหมจ๊ะ
6.Do you need help? / ให้ชว
7.Yes, please. / ค่ะ (ครับ) ได้โปรด
8.No, thank you. / ไม่ต้องค่ะ (ครับ) ขอบคุณ
9.Eat your food. / กินข้าวนะลูก
10.Is it yummy? / อร่อยไหมลูก
11.Are you hungry? / หิวไหม
12.Do you want more? / เอาเพิ่มไหม
13.What do you want? / อยากได้อะไรคะ
14.Let’s play. / มาเล่นกันเถอะ
15.Please come over here. / มาตรงนี้ หน่ อยค่ะ
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How to be
more polite in English
ี ารพูดภาษาอังกฤษให้สุภาพมากขึ้ น)
(วิธก
51
Excuse me…
You say Excuse me when you want to go past somebody. You also
say excuse me to somebody you do not know when you want to
attract their attention.
• Excuse me, could you tell me the way to the station?
• Excuse me, is anyone sitting here?
Sorry…
You say sorry when you need to apologize for something small:
• Sorry I’m late.
I’m afraid…
• I’m afraid there’s been an accident.
• Nina’s not here at the moment, I’m afraid. Can I take a
message?
• ‘Do you have any decaffeinated coffee?’ ‘I’m afraid not.’
• ‘Has the last bus gone?’ ‘I’m afraid so.’
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I wonder if…
You use expressions which show hesitancy when you are asking
somebody to do something or asking for a favor:
• Could you just help me move this box, please?
• I wonder if I could have a copy of that letter.
• Would you mind if I felt a few minutes early today?
• Do you think I could borrow your car this evening?
Please…
You say Please when you ask for something. In British English it
introduces or ends a request:
• Please could I have the menu?
• Could I have the menu, please?
Thank You…
You say Thank you or Yes. Please when you want to accept
something:
• ‘How about another cup of coffee?’ ‘Thank you.’ / ‘Thanks.’ /
‘yes, please.’
You say No, thank you or no, thanks when you want you want to
refuse something:
• ‘ Would you like some more cake?’ ‘No, thank you.’ / ‘No, thanks,’
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