TOUCH PANEL SWITCH DUO

HE-TPS02 USER MANUAL

for Hardware v.52 & Firmware v.2.4

HE-TPS02 USER MANUAL 1

MANUAL REVISION HISTORY .................................................................................... 3
OVERVIEW .................................................................................................................. 4
TECHNICAL SPECIFICATIONS ................................................................................... 5
FUNCTIONS & FEATURES .......................................................................................... 5
INSTALLATION ............................................................................................................ 6
DISASSEMBLY............................................................................................................. 8
FACTORY RESET ........................................................................................................ 8
Z-WAVE NETWORK ..................................................................................................... 9
Adding to Z-Wave network ....................................................................................... 9
Removing from Z-Wave network .............................................................................. 9
Security .................................................................................................................. 10
SmartStart .............................................................................................................. 10
Firmware OTA Update............................................................................................ 11
Z-Wave Plus V2 Specifications ............................................................................... 11
Associations ........................................................................................................... 13
TOUCH PANEL OPERATION..................................................................................... 15
SETTINGS (available through Z-Wave network) ......................................................... 17
Parameters List & Factory Defaults ........................................................................ 17
Z-Wave Frequency ................................................................................................. 21
Hardware & Software Versions ............................................................................... 21
Power and Energy Consumption ............................................................................ 22
Buttons Backlight Brightness .................................................................................. 22
Touch Sensitivity .................................................................................................... 23
Outputs NO/NC Mode ............................................................................................ 23
Temperature Sensor Calibration ............................................................................. 23
Time Configurations ............................................................................................... 23
Backlights Control Source ...................................................................................... 24
Buttons Mode ......................................................................................................... 24
Relays Mode .......................................................................................................... 25
Scenarios ............................................................................................................... 26
Sensors Report Interval .......................................................................................... 27
Association Commands Configuration .................................................................... 28
LIMITED WARRANTY ................................................................................................ 29

HE-TPS02 USER MANUAL 2

MANUAL REVISION HISTORY

November 2021

• Firmware V2.4 - Added “Parameters 66-67 – Restore Relays State”

• Firmware V2.4 - Changed the accepted values for “Parameters 71-72 – Relay Timer
mode duration”
• Firmware V2.3 - Added “Parameters 181-182 – Dimming Set On Brightness Level”
• Firmware V2.3 - Added “Parameters 191-192 – Dimming Duration”
• Firmware V2.3 - Max supported Nodes for each Association Group increased to 3

Detailed Changelog & OTA update files can be found at support.heltun.com

HE-TPS02 USER MANUAL 3

OVERVIEW

This is the user manual for the HELTUN HE-TPS02 Advanced Programmable Touch Panel
Switch. The HE-TPS02 brings ‘Impossibly Smart’ capabilities to your home lighting, electric
outlets, or motorized blinds, door locks, gates, and valves. It replaces an existing in-wall switch
and brings over-the-Internet monitoring, control, and advanced programmability to two
connected devices. Duo is ‘Impossibly Thin’ on the wall yet packed with features to provide
the ultimate control and convenience.

Controls up to two systems with two different power sources

Thanks to Duo’s two-channel relays it can manage either: 1) up to two On/Off devices or 2)
one bidirectional motor. Two independent relay channel inputs allow control of systems with
different power sources or use of relay outputs as dry contacts. Each relay can be loaded up
to 5 Amps.

Connects to Z-Wave lights and dimmers

Duo is an excellent choice for managing lighting systems. It allows connection to Z-Wave™
lights and dimmers controlling both On and Off, as well as smooth brighten (Up) and smooth
dim (Down) states. Dimmer levels can be tied to Duo’s button backlights to provide feedback
of connected light state (On/Off).

Controls motorized devices

Duo can also be used to manage motorized systems like shades/blinds, driveway gates, water
valves, windows and door locks. It also allows association with relay switches to control
opening and closing of connected motorized devices. If door/window sensors are installed,
they may be associated with Duo backlights, enabling them to indicate device state
(Open/Closed).

Touch panel buttons have multiple functions

Duo has two high sensitivity capacitive touch buttons with two-color backlights (red/blue) for
each. 10 backlight brightness levels can be configured manually or set to automatically adjust
to ambient light conditions making them always easy to see. Each button can be configured
to control relay output state (#1-2) in any of nine different modes.

Five ways to trigger programmed scenarios

An onboard Real Time Clock (RTC) enables Duo to trigger scenarios where connected
devices are set to a schedule. Another powerful feature lets Duo trigger connected device
scenarios when temperature, humidity, or light sensor values change. Duo buttons may also
directly trigger scenarios on controller — with each backlight indicating scene status.

Know how much energy you use

Duo can determine how much energy is used by connected devices any particular day, week,
or month. Just specify the consumption of the load in watts for each relay channel and the
device logic will calculate total consumption relative to the time since the output was in the
‘ON’ state.

Based on the latest Z-Wave platform

Duo integrates a Z-Wave Plus™ v2 700 platform module allowing it to be used with Z-Wave
home automation systems. It supports Z-Wave ‘S0’ and ‘S2’ security protocols, SmartStart
technology, and can be connected (“associated”) to other Z-Wave devices, such as relays,
motor controllers, dimmers, etc.

HE-TPS02 USER MANUAL 4

TECHNICAL SPECIFICATIONS

▪ Front frame (on wall) dimensions: ▪ Power supply: 85-265VAC 50Hz/60Hz or

89mm (H) х 89mm (W) х 9mm (D) 24-48VDC
▪ Rear electronics package dimensions: ▪ Power consumption: 1W
53mm (H) х 53mm (W) х 28mm (D) ▪ HELTUN Advanced Zero-Cross relay
▪ Materials: Tempered glass switching technology
display/body, Flame retardant plastic ▪ Relay lifetime: 100.000 switches
▪ 4 frame colors: White, Matte Black, ▪ Internal ambient light sensor
Silver, Chrome ▪ Internal temperature sensor
▪ 6 glass colors: White, Black, Yellow,  Measurement range: –30°C to
Green, Red, Blue +80°C
▪ 2 capacitive-touch buttons  Accuracy: ±0.5°C
▪ Red and Blue LED backlights for each ▪ Internal humidity sensor
button  Measurement range: 0% to 80%RH
▪ 10 brightness levels (adjustable) for  Accuracy: ±3.0%RH
each button backlight ▪ IP class: IP21
▪ 2 channel relay outputs, resistive load ▪ Z-Wave Plus V2 SDK: V7.11
up to 5A each ▪ Z-Wave module: ZGM130S
▪ 2 independent relays inputs, dry ▪ Requires mounting to flush electrical
contact junction box: round or square type – min.
▪ Operating temperature: 0°С to +50°С depth 40mm

FUNCTIONS & FEATURES

▪ Options for Inclusion/Exclusion ▪ Nine modes for each button:

to/from Z-Wave network 1. Momentary
 Non-Secure 2. Momentary Reversed
 S0 Secure 3. Momentary Toggle
 S2 Unauthorized, S2 Authorized 4. Toggle
with Key 5. Switch ON Only
▪ Association control of Z-Wave 6. Switch OFF Only
devices in the network 7. Timer (ON to OFF)
▪ Schedule Mode 8. Timer Reversed (OFF to ON)
▪ Motorized device control (roller 9. Two-Relay Inverse
shutter mode) ▪ Adjustable periodic measurements from:
▪ Each of two buttons can control any  Internal temperature sensor
relay output  Internal humidity sensor
▪ Up to two different relay channels can  Internal ambient light sensor
be controlled by one button  Energy consumption meter
▪ Each button can be set up to control ▪ Calibration of Internal Room Air
devices from associated groups Temperature Sensor
▪ Each button backlight & relay outputs ▪ Brightness control of button backlight:
can be managed by a gateway or  Automatic adjustment (depending
associated device on ambient light)
▪ Each button can trigger scenes  Manual adjustment (10 levels).
▪ Each button backlight can indicate a ▪ Backlight standby mode (different
scene, or associated device state brightness for active and inactive states)
▪ Any channel may be excluded from
control

HE-TPS02 USER MANUAL 5

▪ Backlight blinking function (for easy ▪ SmartStart technology for quick addition
identification among other Z-Wave to Z-Wave networks
devices) ▪ OTA (Over The Air) encrypted firmware
▪ Backlight colors invert update
▪ Software energy consumption logic
▪ Factory reset function

INSTALLATION

HELTUN recommends the HE-TPS02 touch panel switch be installed by a licensed electrician
in a manner that conforms to local regulations and building codes. Provide these instructions
to the licensed electrician who is installing the HE-TPS02.

≡ Note: It is not recommended to install the device in rooms with high humidity such as
bathroom or sauna.

WARNING: ELECTRICAL POWER MUST BE SWITCHED OFF DURING INSTALLATION.

1. Placement of the HE-TPS02 is of utmost importance for proper operation and must be
away from sunlight and sources of direct heat. We recommend installing the HE-TPS02
approximately 1.5 meters above the floor.

2. Remove the touch panel unit and backplate of the HE-TPS02 from the packaging.

3. FIRST ENSURE THE POWER IS OFF at the main circuit breaker, and then test the wires
with a probe or multimeter to verify. Insert the wires to the correct HE-TPS02 “POWER”
terminal by inserting a small Phillips-head screwdriver into the slot beneath each terminal
and unscrew to open.
Follow connection diagrams 1 (or 2 or 3 or 4) and the instructions below:

▪ Power wires: for AC power (85-265VAC) connect Line & Neutral lead wires to L & N
terminals labeled “POWER”. For DC power (24-48VDC) connect “+” wire to terminal
L and “–” wire to terminal N.
▪ Source 1 wire: connect the required power source for relay 1 (OUT-1) to the terminal
labeled “IN 1-3”.
▪ Source 2 wire: connect the required power source for relay 2 (OUT-4) to the terminal
labeled “IN 4-5
▪ Loads: connect the required loads to the relay output terminals labeled “OUT-1” and
“OUT-4”.

≡ Note: HELTUN recommends installing cord terminals (electric wire ferrules) on the
ends of wires before connecting them to the HE-TPS02 outputs (various colors
terminals are included in the packaging).

HE-TPS02 USER MANUAL 6

 Connection Diagram 1 Connection Diagram 2

Connection Diagram 3 Connection Diagram 4

4. Make sure the HE-TPS02 backplate is oriented on the wall with the word “TOP”
pointed upwards. Then secure the backplate onto the electrical junction box using the
four screws provided (do not overtighten).
Once the backplate is secured onto the wall, assemble the HE-TPS02 touch panel
unit onto the backplate by first carefully aligning the two top snap connectors, and
then gently pushing the entire display unit until it ‘snaps’ into position all the way
around.

5. Next, switch ON the main power at the circuit breaker. The HE-TPS02 will start up
showing the original default factory settings (all button backlights will indicate red).

6. Remove the clear protective film from the touch panel unit by pulling on the top right-
hand orange color tabs.

≡ Note: Zero-Cross technology is unavailable if the device uses DC voltage (24-

48VDC).

HE-TPS02 USER MANUAL 7

1 2 3

DISASSEMBLY

1. To disassemble, ENSURE POWER IS SWITCHED OFF at the main circuit breaker AND
ALL BUTTON BACKLIGHTS ARE OFF.
2. To remove the HE-TPS02 touch panel unit, grasp firmly at the bottom and pull backwards
while tilting outwards until all tabs are disconnected.
3. Remove screws from backplate and disconnect the wires by inserting a small Phillips-
head screwdriver into the slot beneath of each wire, then unscrew to release.

FACTORY RESET

To reset the HE-TPS02 to factory defaults, simultaneously press the two hidden bottom
buttons and hold for 6 seconds. If successful, all buttons will turn OFF then the device will
reboot.
The factory reset will change all the Parameters to their original factory default values
(including Z-Wave frequency) and will also Exclude the device from any Z-Wave network.

≡ Note: Please use Factory Reset only when the primary network controller is missing
or otherwise inoperable.

HE-TPS02 USER MANUAL 8

Z-WAVE NETWORK

The HE-TPS02 may be operated in any Z-Wave network with other Z-Wave certified devices
from other manufacturers. The HELTUN HE-TPS02 will act as a ‘repeater’ (i.e. ‘range
extender’) for other devices regardless of manufacturer or brand to increase the reliability of
the overall network.

Adding to Z-Wave network

To add the HE-TPS02 into a Z-Wave network (i.e. “Inclusion”), do the following:

1. Start the Inclusion Mode from the gateway/controller.

2. To start the inclusion process on the HE-TPS02, simultaneously press the two hidden
upper touch buttons and hold them for three seconds.
3. All buttons will then sequentially blink blue – red.
4. If the inclusion has been successful, all buttons will turn blue for three seconds.
5. If the inclusion was not successful, all buttons will turn red for three seconds. In that case
repeat the inclusion process.

≡ Note: For correct operating in Fibaro gateways, the Single Channel Association should
be removed from the device LifeLine (EndPoint 0 Group 1).

Removing from Z-Wave network

To remove the HE-TPS02 from a Z-Wave network (i.e. “Exclusion”), do the following:

1. Start the Exclusion Mode from the gateway/controller.

2. To start the exclusion process on the HE-TPS02, simultaneously press the two hidden
upper touch buttons and hold them for three seconds.
3. All buttons will sequentially blink blue - red.
4. If the exclusion has been successful, all buttons will turn red for three seconds.
5. If the exclusion was not successful, all buttons will turn blue for three seconds. In that
case repeat the exclusion process.

HE-TPS02 USER MANUAL 9

 ≡ Note: If the HE-TPS02 has previously been part of a Z-Wave network and has not been
Excluded since, inclusion is not possible without first performing an Exclusion or Factory
Reset procedure.

Security

S0, S2 unauthorized, and S2 authorized Inclusion Modes are supported. If you use the S2
authorized Inclusion Mode the security key should be used during the inclusion process. Security
key is the first 5 digits of DSK (device DSK is printed on the HE-TPS02 back panel plus on the
Security Card included in the packaging).

≡ Note: Be sure to save this key. Without the key, it is impossible to perform an inclusion in S2
authorized mode.

SmartStart

SmartStart-enabled products can be added to a Z-Wave network by scanning the Z-Wave QR

Code shown on the product with gateways/controllers that allow for SmartStart inclusion. In
this case, no further action will be required and the SmartStart product will be added
automatically within ten minutes of being turned on in the vicinity of a network.
To add the HE-TPS02 to a Z-Wave network using SmartStart:

1. Input the HE-TPS02 DSK code to the controller's Node Provisioning List (or scan the QR
code).
2. Power on the device.
3. Wait for the inclusion process to complete.
4. Successful adding” will be confirmed by a message on the Z-Wave controller.

≡ Note: The device DSK and QR code are printed on the HE-TPS02 back panel plus on
the Security Card included in the HE-TPS02 packaging.

HE-TPS02 USER MANUAL 10

 Firmware OTA Update

To wirelessly update the HE-TPS02 firmware, follow these steps:

1. Check the device current firmware version in the gateway/controller.

2. Start the process from the Z-Wave gateway/controller.
3. Download the latest firmware that corresponds to the HE-TPS02 (see
http://support.heltun.com)
4. Set the main controller in Firmware OTA (“over-the-air”) Update Mode (see the
gateway/controller manual).
5. As soon as the Firmware update begins, all buttons will sequentially blink blue-red (this
will take a few minutes).
6. When the Firmware has updated, all button backlights will turn blue then turn off for two
seconds and the HE-TPS02 will reboot.
7. When the update has been completed, the HE-TPS02 will return to normal operation.
8. If desired, verify the update was successful by checking firmware version from the
gateway/controller.

Z-Wave Plus V2 Specifications

Generic Device Class: GENERIC_TYPE_WALL_CONTROLLER

Specific Device Class: SPECIFIC_TYPE_NOT_USED

Supported Command Classes

Command Class Version Required Security Class

Z-Wave Plus Info V2 none

highest granted (S2 Authenticated, S2

Association V2
Unauthenticated or S0)

highest granted (S2 Authenticated, S2

Association Group Info V3
Unauthenticated or S0)

highest granted (S2 Authenticated, S2

Multi Channel Association V3
Unauthenticated or S0)

highest granted (S2 Authenticated, S2

Multi Channel V4
Unauthenticated or S0)

highest granted (S2 Authenticated, S2

Switch Binary V2
Unauthenticated or S0)

highest granted (S2 Authenticated, S2

Central Scene V3
Unauthenticated or S0)

HE-TPS02 USER MANUAL 11

 highest granted (S2 Authenticated, S2
Sensor Multilevel V11
Unauthenticated or S0)

highest granted (S2 Authenticated, S2

Meter V5
Unauthenticated or S0)

highest granted (S2 Authenticated, S2

Clock V1
Unauthenticated or S0)

Transport Service V2 none

Security 0 V1 none

Security 2 V1 none

highest granted (S2 Authenticated, S2

Version V3
Unauthenticated or S0)

highest granted (S2 Authenticated, S2

Manufacturer Specific V2
Unauthenticated or S0)

highest granted (S2 Authenticated, S2

Device Reset Locally V1
Unauthenticated or S0)

highest granted (S2 Authenticated, S2

Powerlevel V1
Unauthenticated or S0)

Supervision V1 none

highest granted (S2 Authenticated, S2

Indicator V3
Unauthenticated or S0)

highest granted (S2 Authenticated, S2

Configuration V4
Unauthenticated or S0)

Application Status V1 none

highest granted (S2 Authenticated, S2

Firmware Update Meta Data V5
Unauthenticated or S0)

highest granted (S2 Authenticated, S2

Basic V2
Unauthenticated or S0)

HE-TPS02 USER MANUAL 12

Meter Command Class:

Meter Type Scale Rate Type Precision Size

Electric [0x01] Electric_kWh [0x00] Import [0x01] 2 4

Electric [0x01] Electric_W [0x02] Import [0x01] 0 2

Associations

Association enables the HE-TPS02 to control other Z-Wave devices over the network. The
HE-TPS02 has 5 Endpoints and 9 Association Groups. Each Association Group (except group
1) may include one other device from different brands and/or manufacturers.

EndPoint 0 Groups:
The Root Device (EndPoint 0) of HE-TPS02 has 9 association groups
Group 1 – “Lifeline”: reports full state of the device and is used to communicate with the Z-
Wave gateway. The group supports one Node.

≡ Note: It is not recommended to modify this group.

≡ Note: For correct operating in Fibaro gateways, the Single Channel Association should
be removed from the device LifeLine (EndPoint 0 Group 1).

Group 2 – “Touch 1 Basic Set”: is assigned to touch N1. Is used to send Basic Set ON
(value 255) and Basic Set OFF (value 0) commands to the associated devices. Max supported
nodes: 1.
Group 3 – “Touch 1 Multilevel Set”: is assigned to touch N1. It sends MULTILEVEL
SWITCH command class frame when touch N1 was held. Is used to send UP/DOWN
command to the associated devices. Max supported nodes: 1.
Group 4 – “Touch 2 Basic Set”: is assigned to touch N2. Is used to send Basic Set ON
(value 255) and Basic Set OFF (value 0) commands to the associated devices. Max supported
nodes: 1.
Group 5 – “Touch 2 Multilevel Set”: is assigned to touch N2. It sends MULTILEVEL
SWITCH command class frame when touch N2 was held. Is used to send UP/DOWN
command to the associated devices. Max supported nodes: 1.
Group 6 – “LED 1 Basic Set”: is assigned to LED N1. Is used to send Basic Set ON (value
255) and Basic Set OFF (value 0) commands to the associated devices. Max supported
nodes: 1.
Group 7 – “LED 2 Basic Set”: is assigned to LED N2. Is used to send Basic Set ON (value
255) and Basic Set OFF (value 0) commands to the associated devices. Max supported
nodes: 1.
Group 8 – “Relay 1 Basic Set”: is assigned to relay N1. Is used to send Basic Set ON (value
255) and Basic Set OFF (value 0) commands to the associated devices. Max supported
nodes: 1.
Group 9 – “Relay 2 Basic Set”: is assigned to relay N2. Is used to send Basic Set ON (value
255) and Basic Set OFF (value 0) commands to the associated devices. Max supported
nodes: 1.

HE-TPS02 USER MANUAL 13

EndPoints 1-4 Groups:
Group 1 – “Lifeline”: reports state of the device and used to communicate with the Z-Wave
gateway. The group supports one Node.

≡ Note: It is not recommended to modify this group.

Group 2 – “Basic Set”: Is used to send Basic Set ON (value 255) and Basic Set OFF (value
0) commands to the associated devices. The group supports one Node and it is mapped to
EndPoint 0 groups.

Here is a truth table for EndPoints 1-4 groups mapping to the root device (EndPoint 0) groups:

EndPoints 1-10 groups Root (EndPoint 0) groups

Endpoint 1, Group 2 – “LED 1 Basic Set” Group 6 – “LED 1 Basic Set”

Endpoint 2, Group 2 – “LED 2 Basic Set” Group 7 – “LED 2 Basic Set”

Endpoint 3, Group 2 – “Relay 1 Basic Set” Group 8 – “Relay 1 Basic Set”

Endpoint 4, Group 2 – “Relay 2 Basic Set” Group 9 – “Relay 2 Basic Set”

Gateway compatibility requirement:

In order to make a reliable connection and data exchange with the gateway make sure that
the gateway/controller is multi-channel capable. The gateway/controller lifeline association
should be configured as a “multi-channel association.” Some Gateways need this option to be
manually configured.

≡ Note: Fibaro Home Center 2: In order to enable correct communications between

a Fibaro Gateway/Controller and the HE-TPS02, the lifeline association should be
configured as a “multi-channel association.” Make sure that only the Multi-channel
association check box is selected under Device > Settings > Advanced > Setting
Association > Group1 tab (lifeline).
≡ Note: By default, there are two checkboxes for Single-channel and Multi-channel
associations. Please deselect the checkbox under Single-channel associations.

HE-TPS02 USER MANUAL 14

TOUCH PANEL OPERATION

The HE-TPS02 has two relays, two touch buttons and two-color (red and blue) backlights for
each button.

1. Each relay can be controlled by any touch button or via a Z-Wave network (using a Z-
Wave gateway).
2. Each touch button can be configured to control any relay output state (from one to two) in
the modes below:
1) MOMENTARY: When the button is held the relay output is ON, as soon as the button
is released the relay output state changes to OFF (see Parameters 41-42 settings).
2) MOMENTARY REVERSED: When the button is held the relay output is OFF, as soon
as the button is released the relay output state changes to ON (see Parameters 41-
42 settings).
3) MOMENTARY TOGGLE: When the button is held, the relay output inverts state (from
ON to OFF or from OFF to ON), as soon as the button is released the relay output
inverts state again (see Parameters 41-42 settings).
4) TOGGLE: On the button each press the relay output inverts state (from ON to OFF
or from OFF to ON) (see Parameters 51-52 settings).
5) SWITCH ON ONLY: On the button press the relay output switches to ON state only
(see Parameters 51-52 settings).

≡ Note: If the relay output is already in ON state, nothing will change.

Tip: This function is useful when there is a need to control the lighting with two
buttons, one to turn ON, the other to turn OFF.

6) SWITCH OFF ONLY: On the button press the relay output switches to OFF state only
(see Parameters 51-52 settings).

≡ Note: If the relay output is already in OFF state, nothing will change.
Tip: This function is useful when there is a need to control the lighting with two
buttons, one to turn ON, the other to turn OFF.

7) TIMER (ON to OFF): On the button press the relay output switches to ON for the
specified time, then reverts to OFF (see Parameters 51-52 settings).

≡ Note: Time can be configured from 0 sec to 43200 sec (12 hours).
Tip: This function is useful for running motor for a short time (e.g. open/close garage
doors, blinds, etc.).

8) TIMER REVERSED (OFF to ON): On the button press the relay output switches to
OFF for the specified time then reverts to ON (see Parameters 51-52 settings).

≡ Note: Time can be configured from 0 sec to 43200 sec (12 hours).
Tip: This function is useful for switching OFF security system or door lock for a short
time.

9) TWO-RELAY INVERSE MODE: When two relays are in Inverse Mode, after pressing
the button the corresponding relay (connected to that button) inverts its state (from
ON to OFF, or from OFF to ON) and the second relay will be switched OFF. The
above mentioned two relays are defined according to Parameter 101 (e.g. if “12” is
set as the Parameter value, it means the first relay and second relay will never be ON
at the same time).

HE-TPS02 USER MANUAL 15

 ≡ Note: In this mode both relays cannot be switched ON simultaneously and first one
relay switches OFF, then another switches ON.
Tip: This function can be used for motors direction control.

10) ROLLER SHUTTER: When two relays are connected to the same button and are
Inverse Mode, they will operate in ‘roller shutter’ mode. After entering this mode,
relays will switch to OFF state, and never switch ON simultaneously. The relay
behavior is as follows for this four-touch cycle (in this order):
▪ 1st press: the first relay will be switched ON and the second relay will be switched
OFF
▪ 2nd press: both relays will be switched OFF
▪ 3rd press: the second relay will be switched ON and the first relay will be switched
OFF
▪ 4th press: both relays will be switched OFF

Tip: This can be used to control motor directions with one button only.
Each touch button can also be used to run scenarios or change modes in the connected
gateway or associated devices.

3. Each button’s backlight can be configured as follows to indicate:

a) Relay output state
b) Touch button state
c) Mode state in connected gateway
d) Associated device state

≡ Note: It is possible to choose the light color for each state: red for ON and blue for
OFF, or blue for ON and red for OFF (see Parameter 30 settings).

If the HE-TPS02 is included to the Z-Wave gateway, the scene controller, light, temperature
& humidity sensors info, and four binary switches will appear. The scene controller indicates
which button was pressed, held, or released and allows the running of scenes on the Z-Wave
gateway. The first two binary switches indicate and control the button backlight. The remaining
two binary switches indicate and control the relay output.

HE-TPS02 USER MANUAL 16

SETTINGS (available through Z-Wave network)

All configuration parameters are accessed through Z-Wave

COMMAND_CLASS_CONFIGURATION

Parameters List & Factory Defaults

Default
Number Size Description Value Range
Value

1 1 byte Frequency Region Read Only 0…9

2 Reserved by the manufacturer

3 4 bytes Hardware and Software Versions Read Only XXYYZZ

Total
4 4 bytes Energy Consumption, kW Read Only
consumption

5 1 byte Backlight brightness control 0 0, 1 … 10

Touch buttons sensitivity. 1 = Lowest;

6 1 byte 6 1 … 10
10 = Highest

7 1 byte Relay 1 output NO or NC mode 0 0, 1

8 1 byte Relay 2 output NO or NC mode 0 0, 1

9-11 Reserved by the manufacturer

12 2 bytes Power of the Relay 1 load in W 0 0…1100

13 2 bytes Power of the Relay 2 load in W 0 0…1100

14-16 Reserved by the manufacturer

Air Temperature Calibration in °C,

17 1 byte 0 -100 … 100
value X 10, e.g. 1.0°C=10

18 Reserved by the manufacturer

HE-TPS02 USER MANUAL 17

 19 1 byte Time correction by controller 1 0, 1

20 Reserved by the manufacturer

1, 2, 3, 4,
21 1 byte Week Day 1
5, 6, 7

22 2 bytes Time: Hour and Minutes 0 0 … 2359

23-29 Reserved by the manufacturer

30 1 byte Active state backlight color 1 0, 1

31 1 byte Backlight 1 control source 1 0, 1, 2

32 1 byte Backlight 2 control source 1 0, 1, 2

33-40 Reserved by the manufacturer

41 1 byte Hold control mode for touch button 1 2 0, 1, 2, 3, 4

42 1 byte Hold control mode for touch button 2 2 0, 1, 2, 3, 4

43-50 Reserved by the manufacturer

0, 1, 2, 3,
51 1 byte Click control mode for touch button 1 1
4, 5, 6

0, 1, 2, 3, 4,
52 1 byte Click control mode for touch button 2 1
5, 6

53-60 Reserved by the manufacturer

61 1 byte Relay 1 control source 1 0, 1, 2

62 1 byte Relay 2 control source 2 0, 1, 2

63-65 Reserved by the manufacturer

Restore 1st Relay State After Power

66 1 byte 0 0, 1
Failure

HE-TPS02 USER MANUAL 18

 Restore 2nd Relay State After Power
67 1 byte 0 0, 1
Failure

68-70 Reserved by the manufacturer

71 2 bytes Timer mode duration for button 1 0 -1, 0 to 32400

72 2 bytes Timer mode duration for button 2 0 -1, 0 to 32400

73-100 Reserved by the manufacturer

101 1 byte Group 1 relay inverse mode 0 0, 12, 21

102-110 Reserved by the manufacturer

0, 10000000
111 4 bytes Relay control scenario 1 0
to 23112359

0, 10000000
112 4 bytes Relay control scenario 2 0
to 23112359

0, 10000000
113 4 bytes Relay control scenario 3 0
to 23112359

0, 10000000
114 4 bytes Relay control scenario 4 0
to 23112359

0, 10000000
115 4 bytes Relay control scenario 5 0
to 23112359

0, 10000000
116 4 bytes Relay control scenario 6 0
to 23112359

0, 10000000
117 4 bytes Relay control scenario 7 0
to 23112359

0, 10000000
118 4 bytes Relay control scenario 8 0
to 23112359

0, 10000000
119 4 bytes Relay control scenario 9 0
to 23112359

0, 10000000
120 4 bytes Relay control scenario 10 0
to 23112359

HE-TPS02 USER MANUAL 19

 121-140 Reserved by the manufacturer

Consumption meter consecutive

141 1 byte 10 1 … 120
reporting interval, minutes

Consumption change report to send to

142 1 byte 1 0, 1
controller

Sensors consecutive reporting interval,

143 1 byte 10 1 … 120
minutes

Temperature difference to send to

144 1 byte 2 0, 1 … 100
controller, value X 10

Humidity difference to send to

145 1 byte 2 0, 1 … 25
controller, %

Light sensor values difference to send to

146 1 byte 50 0, 10 … 99
controller, %

147-170 Reserved by the manufacturer

Touch control mode for associations

171 1 byte 0 0, 1, 2
with touch button 1

Touch control mode for associations

172 1 byte 0 0, 1, 2
with touch button 2

173-180 Reserved by the manufacturer

Dimming Brightness Level for association

181 1 byte 0 0, 1 … 99
with touch button 1

Dimming Brightness Level for association

182 1 byte 0 0, 1 … 99
with touch button 2

183-190 Reserved by the manufacturer

Dimming Duration for association with

191 1 byte 0 0, 1 … 120
touch button 1

Dimming Duration for association with

192 1 byte 0 0, 1 … 120
touch button 2

HE-TPS02 USER MANUAL 20

 Z-Wave Frequency

Parameter 01 – Frequency Region

The HE-TPS02 has Z-Wave 700 series chip inside which allows to use the device in different
Z-Wave frequencies. If there is a need to use the device in the frequency different from the
factory default, change the value of this Parameter according to the frequency list below.
Modification is possible only while the HE-TPS02 is not included to Z-Wave network.

≡ Note: The factory default frequency differs depending on which region the device was
intended for sale in. Check the factory default frequency on the device plate or on the
packaging.
≡ Note: Do not change this Parameter value if there is no special need.
≡ Note: If change the value of this Parameter, the frequency change will be applied only
after removing the device from Z-Wave network (the device will automatically reboot).
≡ Note: The change of this Parameter will result in inability to control the device, if the
device was included to the controller/gateway which supports only one frequency.
≡ Note: Resetting the device to factory default settings will revert the frequency to the
factory default value.
≡ Note: In most of countries it is not allowed to use the frequency different from the
frequency intended for that country.

Frequency list for different regions:

0: EU (868.4 MHz, 869.85 MHz) 5: IL (916.0 MHz)
1: US (908.4 MHz, 916.0 MHz) 6: RU (869.0 MHz)
2: ANZ (919.8 MHz, 921.4 MHz) 7: CN (868.4 MHz)
3: HK (919.8 MHz) 8: JP (922.5 MHz, 923.9 MHz, 926.3 MHz)
4: IN (865.2 MHz) 9: KR (920.9 MHz, 921.7 MHz, 923.1 MHz)

The full list of Z-Wave global regions where Z-Wave works is available at Z-Wave Global
Regions SiLabs page.

Hardware & Software Versions

Parameter 03 – Hardware and Software Versions

This Parameter allows to check the hardware and firmware versions of the device. The
Parameter returns value in the format XXYYZZ, where XX is Hardware Version, YY is
Firmware Major Version and ZZ is Firmware Minor Version.

≡ Note: This Parameter is read-only.

HE-TPS02 USER MANUAL 21

 Power and Energy Consumption

Parameter 04 – Energy Consumption

This Parameter allows to check the Cumulative Energy Consumption (in kW) of the connected
loads.
HE-TPS02 monitors Real-Time and Cumulative power Energy Consumption of connected
loads using advanced software logic which measures the consumption based on loads power
value set in Parameters 12 and 13.
Cumulative Energy Consumption is the total electrical power being used by connected loads
since the Parameter 04 value last reset. Power usage is calculated by the software using the
values that were manually set when configuring Parameters 12-13, multiplied by the time
tracked when the HE-TPS02 corresponding output was in ON state.
Real-Time Consumption and Cumulative Consumption are periodically reported to the Z-
Wave controller according to the Parameter 141 and 142 settings.

≡ Note: This Parameter is read-only.

Resetting Cumulative Consumption memory:

The HE-TPS02 enables you to erase stored Consumption Data through the Z-Wave network
as follows:
1. Make sure the HE-TPS02 is powered.
2. If not already done so, include the device into Z-Wave Gateway network.
3. Reset memory consumption data using the Reset Command in
COMMAND_CLASS_METER (see the Gateway owner’s manual).

≡ Note: Turning the device main power off/on will not erase the consumption data as it
is stored in nonvolatile memory.

Parameters 12-13 – Relay 1-2 Load Power in watt

These Parameters are used to specify the loads power that are connected to the device
outputs. Using your connected device’s power consumption specification (see associated
owner’s manual), set the load in Watts for: Relay 1 (“OUT-1”) in Parameter 12, Relay 2 (“OUT-
4”) in Parameter 13. The factory default value is 0.
Note: The range from 0 to 1100 watt can be selected.

Buttons Backlight Brightness

The HE-TPS02 has two brightness levels for its buttons backlight: 1) Active Level – when a
button is touched, its backlight becomes brighter, and 2) Inactive Level – after one second of
inactivity, its backlight dims. The actual brightness level may be adjusted manually or
automatically.

Parameter 05 – Brightness Control

The HE-TPS02 can adjust its buttons backlight brightness automatically depending on the
illumination of the ambient environment and also allows to control it manually. Set the
Parameter value to 0 to activate the Automatic Brightness Control or set from value 1 (lowest
brightness) to 10 (highest brightness) for Manual Control. The factory default value is 0.

HE-TPS02 USER MANUAL 22

 Touch Sensitivity

Parameter 06 – Touch Sensor Sensitivity Threshold

This Parameter allows the device Touch Button Sensitivity Threshold to be adjusted from level
1 (low sensitivity) to 10 (high sensitivity). The factory default value is 6.

≡ Note: Setting the sensitivity too high can lead to false touch detection. We
recommend not changing this Parameter unless there is a special need to do so.

Outputs NO/NC Mode

Parameters 07-08 – Outputs NO/NC Mode

These Parameters determine the type of loads connected to the device relay outputs. The
outputs type can be NO – normal open (no contact/voltage to switch the load OFF) or NC -
normal close (output is contacted / there is a voltage to switch the load OFF). Choose the
value 0 if NO contact type is required or value 1 if NC type is required. Set the value for Relay
1 (“OUT-1”) in Parameter 07, for Relay 2 (“OUT-4”) in Parameter 08. The factory default value
is 0 (NO mode).

Temperature Sensor Calibration

Parameter 17 – Air Temperature Calibration

This parameter defines the offset value for room air temperature. If the internal air temperature
sensor is not correctly calibrated, then manual calibration can be made by adjusting the values
up to ±10°C. This value will be added or subtracted from the internal air temperature sensor
reading. The value of this Parameter should be x10, e.g. for 1.5°C set the value 15. The factory
default value is 0

Time Configurations

Parameter 19 – Time Correction by Main Controller

If this Parameter value = 1 and the HE-TPS02 is connected to a Z-Wave gateway, the HE-
TPS02 time and day will be periodically polled and corrected from the gateway. To switch off
auto-correction set the Parameter value to 0. The factory default value is 1.

Parameter 21 – Day of the Week Manual Adjustment

This Parameter allows manual adjustment of the day of the week in case the HE-TPS02 is
not connected to any Z-Wave gateway or auto-correction is disabled (Parameter 19 value is
0). 1 = Monday, 2 = Tuesday, 3 = Wednesday, 4 = Thursday, 5 = Friday, 6 = Saturday, 7 =
Sunday. The factory default value is 1.

Parameter 22 – Time Manual Adjustment

This Parameter allows manual adjustment of Time. The Parameter has the following format:
HHMM, where HH is hours and MM is minutes. E.g. for 16:08 set the value 1608 and for 1:00
set the value 100.

HE-TPS02 USER MANUAL 23

 Backlights Control Source

Parameter 30 – Buttons Backlight Color

Choose the value “1” if you wish the backlight active state to be blue, and the inactive state to
be red (default). Choose the value “0” if you wish the backlight active state to be red, and the
inactive state to be blue. The factory default value is 1.

Parameters 31-32 – Buttons Backlight Control Source

0 – Backlight is disabled (both color LEDs are turned off)
1 – Backlight is controlled by touch button (reflects the button state)
2 – Backlight is controlled by gateway or associated device (the button state is ignored)
Set the value for Button 1 in Parameter 31, for Button 2 in Parameter 32. The factory default
value is 1.

≡ Note: If the backlight is disabled (the Parameter value is set to “0”), it is also
impossible to control it from the gateway.

Buttons Mode

Parameters 41-42 – Buttons Hold (Long Press) Control Mode.

0 – Hold function is disabled
1 – Operate like click
2 – When the button is held the relay output state is ON, as soon as the button is released the
relay output state changes to OFF (momentary switch).
3 – When the button is held the relay output state is OFF, as soon as the button is released
the relay output state changes to ON (momentary switch).
4 – When the button is held or released the relay output state will toggle its state (ON to OFF
or OFF to ON).
Set the value for Button 1 in Parameter 41, for Button 2 in Parameter 42. The factory default
value is 2.

≡ Note: Regardless of this Parameter, the device will send scene notifications about
the touch state (pressed, held, released) to the gateway.

Parameters 51-52 – Buttons Click (Short Press) Control Mode

0 – Press function disabled
1 – Relay inverts state (toggles ON to OFF, OFF to ON) according to the relay state
2 – Relay inverts state (toggles ON to OFF, OFF to ON) according to the button backlight
state.
3 – Relay switches to ON state only
4 – Relay switches to OFF state only
5 – Timer: On>Off Mode: Relay output switches to ON state (contacts are closed) then after
a specified time switches back to OFF state (contacts are open). The time is specified in
Parameters 71-72.
6 – Timer: OFF>ON Mode: Relay output switches to OFF state (contacts are open) then after
a specified time switches back to ON state (contacts are closed). The time is specified in
Parameters 71-72.
Set the value for Button 1 in Parameter 51, for Button 2 in Parameter 52. The factory default
value is 1.

HE-TPS02 USER MANUAL 24

 Relays Mode

Parameters 61-62 – Button Number for Relays Output Control

0 – Controlled by gateway or associated device
1 – Controlled by touch button N1 (Left)
2 – Controlled by touch button N2 (Right)
Set the value for Relay 1 (“OUT-1”) in Parameter 61, for Relay 2 (“OUT-4”) in Parameter 62.
Factory default value: each relay corresponds to its button (e.g. for Relay 2 the default value
is touch button N2).

Parameters 66-67 – Retore Relays State

These Parameters determine whether the relay last state should be restored after power
failure. Set the value 1 if there is a need to restore the relay to the state it was before power
failure. The relay state will always be Off after power failure if the value of this Parameter is 0.
Set the value for Relay 1 in Parameter 66, for Relay 2 in Parameter 67. The factory default
value is 0

Parameters 71-72 – Relay Timer mode duration

These Parameters specify the duration in seconds for the Timer mode (values 5 or 6 in
Parameters 51-52 respectively). Press the button and the relay output goes to ON/OFF for
the specified time then changes back to OFF/ON. This function can be used to open/close
garage doors, blinds, curtains, etc. or to turn attached devices like door lock or security OFF
for a short time. The time values can be configured from 0 sec to 32400 sec (9 hours). Set the
value for Relay 1 (“OUT-1”) in Parameter 71, for Relay 2 (“OUT-4”) in Parameter 72. The
factory default value is 0.

≡ Note: If the parameter value is set to “0” it will operate as a short contact (about
500mSec).
≡ Note: If the parameter value is set to “-1” it will operate as a shorter contact (about
50mSec).

Parameters 101 – Relay Inverse Mode

The values in this Parameter will specify the relay numbers that will operate in inverse mode.
For this purpose, the value will be encoded as a 2-digit number “AB” where “A” is the number
of the first relay, and “B” is number of the second relay. For example, if the Parameter value
is “12” or “21” it means the relays N1 and N2 will operate in inverse mode. Relays can operate
in an inverse mode in two different ways:
1. When the first and the second relays are connected to two different buttons. In this case,
after pressing a button, the corresponding relay connected to that button will toggle its
state (ON to OFF or OFF to ON), and the other relay will be switched OFF.
2. When two relays are connected to the same button. In this case, the relays will operate in
roller shutter mode and their behavior will follow these four cycles:
▪ 1st press of button: the first relay will be switched ON, the second relay will be
switched OFF
▪ 2nd press of button: both relays will be switched OFF
▪ 3rd press of button: the second relay will be switched ON, the first relay will be
switched OFF
▪ 4th press of button: both relays will be switched OFF

≡ Note: In this mode, both relays cannot be switched ON at the same time (i.e.
simultaneously).
≡ Note: Switching OFF one relay will always operate before switching ON another relay
to prevent both relays from being ON at the same time.

HE-TPS02 USER MANUAL 25

 Scenarios

Scenarios can be created that allow connected devices to be triggered by a sensor or onboard
Real Time Clock (RTC). The HE-TPS02 has built-in temperature, humidity, and ambient
temperature sensors and includes a very flexible, user-friendly interface for customizing
scenarios. In addition to the physical sensors, time may be used as a control source. The user
should configure the output number, state, sensor type, state change condition, and threshold
in the Parameters (from 111 - 120) which will trigger the scenes.

Parameters 111-120- Relays Control by Sensors

In these Parameters, the relay state changes depending on sensor threshold value. For these
configurations, Parameter values are encoded as 8-digit numbers (ABCDEFGH):
A = Relay number (1 or 2)
B = Control Mode
0-Temperature Sensor,
1-Humidity Sensor,
2-Light Sensor,
3-Time control
C = State change relative to value in EFGH Condition Value fields (see below)
0-Equal or lower than
1-Equal or higher than
D: State Change,
0-Switch OFF
1-Switch ON
EFGH: Condition Value
“Sensor Value” for Control modes 0, 1, and 2, or “Time” for Control mode 3.
If Temperature sensor has been chosen as a source in the control mode, the value should be
x10, e.g. for 24.5°C use the value 0245.
If Time control has been chosen as a source in the control mode, the device logic will process
values EFGH from 0 to 23:59 (in time measure), all other values will be ignored.
EF represents Hour (0 through 23), GH represents Minutes (0 through 59).

All other numbers are reserved and will not affect the operation. To disable this option simply
set this Parameter to 0.
The factory-default value: “0”
Example: Parameter value 12010050 means A=1 (relay 1 output), B=2 (light sensor), C=0
(value lower than), D=1 (switch relay On), EFGH=0050. In this case if light sensor reading
drops below 50 lum, the relay 1 output will be switched On.

≡ Note: The relays still can be controlled manually using touch buttons according to
Parameters 41-42 and 51-52 or via gateway.
≡ Note: The logic will implement the operation when the sensor value crosses the value
in the Parameter. Meaning, that if the logic switches ON the relay and you manually
switch it OFF, the relay will switch ON next time when the value crosses the set
Parameter.

HE-TPS02 USER MANUAL 26

 Sensors Report Interval

Parameter 141 – Energy Consumption Meter Consecutive Report Interval

When the device is connected to the Z-Wave gateway (controller), it periodically sends to the
gateway reports from its energy consumption meter even if there is no change in the value.
This Parameter defines the interval between consecutive reports of real time and cumulative
energy consumption data to the gateway. The value can be adjusted from 1 min to 120 min.
The factory default value is 10 min.

≡ Note: If the consumption changes, the device will send the report to the gateway
regardless of this Parameter value (the report will be sent according to value in
Parameter 142).
≡ Note: It is not recommended to reduce the value of this Parameter in order not to
increase the traffic on your network. We recommend to reduce the value of this
Parameter only in case of poor connection, when reports from the device does not
always reach the gateway.

Parameter 142 – Control Energy Consumption Report

This Parameter determines if the consumption change will resulting in the consumption report
being sent to the gateway. Use the value 0 if there is a need to stop sending the reports and
value 1 to activate reports. The factory default value is 1.
Note: When the device is turning ON, the consumption data will be sent to the gateway once,
even if the value of this Parameter is 0.

Parameter 143 – Sensors Consecutive Report Interval

When the device is connected to the Z-Wave gateway (controller), it periodically sends to the
gateway reports from its room & floor temperature, humidity and light sensors even if there
are not changes in the values. This Parameter defines the interval between consecutive
reports. The value can be adjusted from 1 min to 120 min. The factory default value is 10 min.

≡ Note: If the sensor readings change, the device will send the report to the gateway
regardless of this Parameter value (the report will be sent according to values in
Parameters 144, 145 and 146).
≡ Note: It is not recommended to reduce the value of this Parameter in order not to
increase the traffic on your network. We recommend to reduce the value of this
Parameter only in case of poor connection, when reports from the device does not
always reach the gateway.

Parameter 144 – Air Temperature Sensors Report Threshold

This Parameter determines the change in temperature level (in °C) resulting in temperature
sensor report being sent to the gateway. The value of this Parameter should be x10, e.g. for
0.4°C use value 4. From 0.1°C (value 1) to 10°C (value 100) can be selected. Use the value
0 if there is a need to stop sending the reports. The factory default value is 2 (0.2°C).

≡ Note: When the device is turning ON, the sensor data will be sent to the gateway
once, even if the value of this Parameter is 0.
≡ Note: It is not recommended to decrease the value of this Parameter, in order not to
increase the load on your Z-Wave network traffic.

Parameter 145 – Humidity Sensor Report Threshold

This Parameter determines the change in humidity level in % resulting in humidity sensors
report being sent to the gateway. From 1% to 25% can be selected. Use the value 0 if there
is a need to stop sending the reports. The factory default value is 2.

HE-TPS02 USER MANUAL 27

 ≡ Note: When the device is turning ON, the sensor data will be sent to the gateway
once, even if the value of this Parameter is 0.
≡ Note: It is not recommended to decrease the value of this Parameter, in order not to
increase the load on your Z-Wave network traffic.

Parameter 146 – Light Sensor Report Threshold

This Parameter determines the change in the ambient environment illuminance level resulting
in a light sensors report being sent to the gateway. From 10% to 99% can be selected. Use
the value 0 if there is a need to stop sending the reports. The factory default value is 50.

≡ Note: When the device is turning On, the sensor data will be sent to the gateway
once, even if the value of this Parameter is 0.
≡ Note: It is not recommended to decrease the value of this Parameter, in order not to
increase the load on your Z-Wave network traffic.

Association Commands Configuration

Parameters 171-172 – Associations Mode
These Parameters are intended for use when Multilevel Switch Group Associations (Groups
3 and 5) have been activated. They define the logic of values changing if one of the touch
buttons has been held for more than one second. They are useful options for controlling
dimmers or roller shutter devices in the following three ways:
“0” – On each hold event, “UP (brighten)” and “DOWN (dim)” command will be alternately sent
to associated devices.
“1” – On each hold event, the “UP (brighten)” command will be sent to associated devices.
“2” – On each hold event, the “DOWN (dim)” command will be sent to associated devices.
Set the value for Group 3 (Touch 1 association) in Parameter 171, for Group 5 (Touch 2
association) in Parameter 172.
The factory-default value: 0.

Parameters 181-182 – Dimming Set On Brightness Level

This parameter specifies the brightness level that will be sent to associated dimmer devices
when the touch button was clicked (when sending Set On command). Use values 1 to 99, to
set a specific brightness level (the brightness level corresponds to the percentage of the set
value), or use value 0 to restore the most recent (non-zero) brightness level on the dimmer.
Set the value for Button 1 in Parameter 181, for Button 2 in Parameter 182. The factory
default value is 0.

≡ Note: Note: Dimmer devices should be associated with the touch button as a multi-
channel association.

Parameters 191-192 – Dimming Duration

This parameter specifies the duration when the dimmer goes from lowest (~0%) level to the
highest (~99%) level and vice versa, when "Dimming up/Dimming Down" commands are
received through association. Use values 1 to 120 seconds to specify the duration or use
value 0 to use dimmer’s factory default duration. Set the value for Button 1 in Parameter
191, for Button 2 in Parameter 192. The factory default value is 0.

≡ Note: Dimmer devices should be associated with the touch button as a multi-channel
association
≡ Note: Different dimmers may interpret this parameter differently, in such cases the
parameter values should be determined experimentally for a specific dimmer model.

HE-TPS02 USER MANUAL 28

LIMITED WARRANTY

HELTUN warrants this product to be free from defects in workmanship or materials, under
normal use and service, for a period of one (1) year from the date of purchase by the consumer
("Warranty Period"). HELTUN will extend this Warranty Period to three (3) years from the date
of consumer purchase for any consumer who registers his/her product with HELTUN at this
website page: bonus.heltun.com. This Limited Warranty applies only to the first end-user of
the product and is not transferable.

If during the Warranty Period the product is determined to be defective or malfunctions due to
workmanship or materials, HELTUN, at HELTUN's option, shall either repair or replace the
defective product. If the product is defective, (i) return it with dated proof of purchase to the
place it was purchased; or (ii) contact HELTUN Customer Care by email at
[email protected]. HELTUN Customer Care will make the determination whether the
product should be returned or whether a replacement product will be sent to you.

EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THIS LIMITED

WARRANTY IS IN LIEU OF ALL OTHER COVENANTS AND WARRANTIES, EITHER
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES
OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR NON-
INFRINGEMENT. HELTUN MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED.

THIS LIMITED WARRANTY DOES NOT COVER REMOVAL OR REINSTALLATION COSTS.

THIS LIMITED WARRANTY SHALL NOT APPLY IF IT IS SHOWN BY HELTUN THAT THE
DEFECT OR MALFUNCTION WAS CAUSED BY DAMAGE DONE BY A CONSUMER
INCLUDING DURING INSTALLATION. THIS LIMITED WARRANTY IS VOID IF DEFECT(S)
RESULT FROM A FAILURE TO HAVE THIS PRODUCT INSTALLED PROPERLY.

HELTUN'S SOLE RESPONSIBILITY AND THE CONSUMER'S SOLE REMEDY UNDER

THIS LIMITED WARRANTY SHALL BE TO REPAIR OR REPLACE THE PRODUCT WITHIN
THE TERMS STATED ABOVE. HELTUN SHALL NOT BE LIABLE FOR ANY LOSS OR
DAMAGE OF ANY KIND, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY,
EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT. IN NO EVENT
SHALL HELTUN'S LIABILITY EXCEED THE AMOUNT ACTUALLY PAID FOR THE
PRODUCT WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON WARRANTY,
TORT, OR CONTRACT. THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN EFFECT
EVEN IF HELTUN WAS ADVISED OF THE POSSIBILITY OF SUCH INJURIES, LOSSES,
OR DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF

INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY
TO YOU. THIS LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY HELTUN
MAKES ON THIS PRODUCT.

If you have any questions concerning this limited warranty, please write HELTUN Customer
Care at [email protected].

HELTUN, INC. A USA DELAWARE CORPORATION.

2/5 ARMENAKYAN STR., YEREVAN, 0047, ARMENIA
WWW.HELTUN.COM [email protected]

HE-TPS02 USER MANUAL 29