IT Applications in Business UNIT I NOTES
IT Applications in Business UNIT I NOTES
IT Applications in Business UNIT I NOTES
BASICS OF COMPUTERS
WHAT IS COMPUTER?
The term "computer" is derived from Latin word "compute" which means to calculate.
Computer is a programmable electronic device that accepts raw data as input and processes it
with set of instructions to produce result as output. It renders output just after performing
mathematical and logical operations. The device also has memory that stores the data, programs
and result of processing.
It is believed that Analytical Engine was the first computer. It was invented by Charles Babbage
in 1837. Charles Babbage is also considered as the father of computer.
Types of Computer
We can categorize computer by two ways: data handling capabilities and size.
o Analogue Computer
o Digital Computer
o Hybrid Computer
1) Analogue Computer
Analogue computers are designed to process the analogue data. Analogue data is continuous data
that changes continuously and cannot have discrete values such as speed, temperature, pressure
and current.
The analogue computers measure the continuous changes in physical quantity and generally
render output as a reading on a dial or scale.
Analogue computers directly accept the data from the measuring device without first converting
it into numbers and codes.
2) Digital Computer
Digital computer is designed to perform calculations and logical operations at high speed. It
accepts the raw data as digits or numbers and processes it with programs stored in its memory to
produce output. All modern computers like laptops and desktops that we use at home or office
are digital computers.
3) Hybrid Computer
Hybrid computer has features of both analogue and digital computer. It is fast like analogue
computer and has memory and accuracy like digital computers. It can process both continuous
and discrete data. So it is widely used in specialized applications where both analogue and digital
data is processed. For example, a processor is used in petrol pumps that converts the
measurements of fuel flow into quantity and price.
1) Supercomputer
Supercomputers are the biggest and fastest computers. They are designed to process huge
amount of data. A supercomputer can process trillions of instructions in a second. It has
thousands of interconnected processors.
Supercomputers are particularly used in scientific and engineering applications such as weather
forecasting, scientific simulations and nuclear energy research. First supercomputer was
developed by Roger Cray in 1976.
2) Mainframe computer
Mainframe computers are designed to support hundreds or thousands of users simultaneously.
They can support multiple programs at the same time. It means they can execute different
processes simultaneously. These features of mainframe computers make them ideal for big
organizations like banking and telecom sectors, which need to manage and process high volume
of data.
3) Miniframe computer
It is a midsize multiprocessing computer. It consists of two or more processors and can support 4
to 200 users at one time. Miniframe computers are used in institutes and departments for the
tasks such as billing, accounting and inventory management.
4) Workstation
Workstation is a single user computer that is designed for technical or scientific applications. It
has faster microprocessor, large amount of RAM and high speed graphic adapters. It generally
performs a specific job with great expertise; accordingly, they are of different types such as
graphics workstation, music workstation and engineering design workstation.
5) Microcomputer
Functionalities of a Computer
If we look at it in a very broad sense, any digital computer carries out the following five
functions −
Step 2 − Stores the data/instructions in its memory and uses them as required.
CHARACTERISTICS OF COMPUTERS
High Speed
The computer has units of speed in microsecond, nanosecond, and even the picosecond.
It can perform millions of calculations in a few seconds as compared to man who will
spend many months to perform the same task.
Accuracy
Computers perform all jobs with 100% accuracy provided that the input is correct.
Storage Capability
It can store any type of data such as images, videos, text, audio, etc.
Diligence
Unlike human beings, a computer is free from monotony, tiredness, and lack of
concentration.
It can perform repeated tasks with the same speed and accuracy.
Versatility
This machine can be used to solve the problems related to various fields.
At one instance, it may be solving a complex scientific problem and the very next
moment it may be playing a card game.
Reliability
Automation
The use of computers for data processing in an organization leads to reduction in paper
work and results in speeding up the process.
As data in electronic files can be retrieved as and when required, the problem of
maintenance of large number of paper files gets reduced.
Though the initial investment for installing a computer is high, it substantially reduces
the cost of each of its transaction.
Disadvantages of Computers
No I.Q.
Dependency
Environment
The operating environment of the computer should be dust free and suitable.
No Feeling
Computers have no feelings or emotions.
It cannot make judgment based on feeling, taste, experience, and knowledge unlike
humans.
Computer – Hardware
Hardware represents the physical and tangible components of a computer, i.e. the components
that can be seen and touched.
Hardware without a set of programs to operate upon cannot be utilized and is useless.
To get a particular job done on the computer, relevant software should be loaded into the
hardware.
If the hardware is the 'heart' of a computer system, then the software is its 'soul'. Both are
complementary to each other.
Computer - Software
System Software
Application Software
System Software
The system software is a collection of programs designed to operate, control, and extend the
processing capabilities of the computer itself. System software is generally prepared by the
computer manufacturers. These software products comprise of programs written in low-level
languages, which interact with the hardware at a very basic level. System software serves as the
interface between the hardware and the end users.
Some examples of system software are Operating System, Compilers, Interpreter, Assemblers,
etc.
Fast in speed
Difficult to design
Difficult to understand
Less interactive
Smaller in size
Difficult to manipulate
Application Software
Application software may consist of a single program, such as Microsoft's notepad for writing
and editing a simple text. It may also consist of a collection of programs, often called a software
package, which work together to accomplish a task, such as a spreadsheet package.
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Easy to design
More interactive
Slow in speed
Easy to understand
Following are some of the important input devices which are used in a computer −
Keyboard
Mouse
Joy Stick
Light pen
Track Ball
Scanner
Graphic Tablet
Microphone
Keyboard
Keyboard is the most common and very popular input device which helps to input data to the
computer. The layout of the keyboard is like that of traditional typewriter, although there are
some additional keys provided for performing additional functions.
Keyboards are of two sizes 84 keys or 101/102 keys, but now keyboards with 104 keys or 108
keys are also available for Windows and Internet.
Typing Keys
1
These keys include the letter keys (A-Z) and digit keys (09) which generally give the
same layout as that of typewriters.
Numeric Keypad
Function Keys
3
The twelve function keys are present on the keyboard which are arranged in a row at
the top of the keyboard. Each function key has a unique meaning and is used for
some specific purpose.
Control keys
4 These keys provide cursor and screen control. It includes four directional arrow
keys. Control keys also include Home, End, Insert, Delete, Page Up, Page Down,
Control(Ctrl), Alternate(Alt), Escape(Esc).
5 Keyboard also contains some special purpose keys such as Enter, Shift, Caps Lock,
Num Lock, Space bar, Tab, and Print Screen.
Mouse
Mouse is the most popular pointing device. It is a very famous cursor-control device having a
small palm size box with a round ball at its base, which senses the movement of the mouse and
sends corresponding signals to the CPU when the mouse buttons are pressed.
Generally, it has two buttons called the left and the right button and a wheel is present between
the buttons. A mouse can be used to control the position of the cursor on the screen, but it
cannot be used to enter text into the computer.
Advantages
Easy to use
Not very expensive
Moves the cursor faster than the arrow keys of the keyboard.
Joystick
Joystick is also a pointing device, which is used to move the cursor position on a monitor
screen. It is a stick having a spherical ball at its both lower and upper ends. The lower spherical
ball moves in a socket. The joystick can be moved in all four directions.
The function of the joystick is similar to that of a mouse. It is mainly used in Computer Aided
Designing (CAD) and playing computer games.
Light Pen
Light pen is a pointing device similar to a pen. It is used to select a displayed menu item or
draw pictures on the monitor screen. It consists of a photocell and an optical system placed in a
small tube.
When the tip of a light pen is moved over the monitor screen and the pen button is pressed, its
photocell sensing element detects the screen location and sends the corresponding signal to the
CPU.
Track Ball
Track ball is an input device that is mostly used in notebook or laptop computer, instead of a
mouse. This is a ball which is half inserted and by moving fingers on the ball, the pointer can be
moved.
Since the whole device is not moved, a track ball requires less space than a mouse. A track ball
comes in various shapes like a ball, a button, or a square.
Scanner
Scanner is an input device, which works more like a photocopy machine. It is used when some
information is available on paper and it is to be transferred to the hard disk of the computer for
further manipulation.
Scanner captures images from the source which are then converted into a digital form that can
be stored on the disk. These images can be edited before they are printed.
Digitizer
Digitizer is an input device which converts analog information into digital form. Digitizer can
convert a signal from the television or camera into a series of numbers that could be stored in a
computer. They can be used by the computer to create a picture of whatever the camera had
been pointed at.
Digitizer is also known as Tablet or Graphics Tablet as it converts graphics and pictorial data
into binary inputs. A graphic tablet as digitizer is used for fine works of drawing and image
manipulation applications.
Microphone
Microphone is an input device to input sound that is then stored in a digital form.
The microphone is used for various applications such as adding sound to a multimedia
presentation or for mixing music.
OCR scans the text optically, character by character, converts them into a machine readable
code, and stores the text on the system memory.
Bar Code Reader scans a bar code image, converts it into an alphanumeric value, which is then
fed to the computer that the bar code reader is connected to.
It is specially used for checking the answer sheets of examinations having multiple choice
questions.
Graphic Plotter
Printer
Monitors
Monitors, commonly called as Visual Display Unit (VDU), are the main output device of a
computer. It forms images from tiny dots, called pixels that are arranged in a rectangular form.
The sharpness of the image depends upon the number of pixels.
Flat-Panel Display
A finite number of characters can be displayed on a screen at once. The screen can be divided
into a series of character boxes - fixed location on the screen where a standard character can be
placed. Most screens are capable of displaying 80 characters of data horizontally and 25 lines
vertically.
There are some disadvantages of CRT −
Large in Size
Emissive Displays − Emissive displays are devices that convert electrical energy into
light. For example, plasma panel and LED (Light-Emitting Diodes).
Printers
Printer is an output device, which is used to print information on paper.
There are two types of printers −
Impact Printers
Non-Impact Printers
Impact Printers
Impact printers print the characters by striking them on the ribbon, which is then pressed on the
paper.
Very noisy
Character printers
Line printers
Character Printers
Character printers are the printers which print one character at a time.
Daisy Wheel
In the market, one of the most popular printers is Dot Matrix Printer. These printers are popular
because of their ease of printing and economical price. Each character printed is in the form of
pattern of dots and head consists of a Matrix of Pins of size (5*7, 7*9, 9*7 or 9*9) which come
out to form a character which is why it is called Dot Matrix Printer.
Advantages
Inexpensive
Widely Used
Disadvantages
Slow Speed
Poor Quality
Daisy Wheel
Head is lying on a wheel and pins corresponding to characters are like petals of Daisy (flower)
which is why it is called Daisy Wheel Printer. These printers are generally used for word-
processing in offices that require a few letters to be sent here and there with very nice quality.
Advantages
Better quality
Disadvantages
Noisy
Line Printers
Line printers are the printers which print one line at a time.
Drum Printer
Chain Printer
Drum Printer
This printer is like a drum in shape hence it is called drum printer. The surface of the drum is
divided into a number of tracks. Total tracks are equal to the size of the paper, i.e. for a paper
width of 132 characters, drum will have 132 tracks. A character set is embossed on the track.
Different character sets available in the market are 48 character set, 64 and 96 characters set.
One rotation of drum prints one line. Drum printers are fast in speed and can print 300 to 2000
lines per minute.
Advantages
Disadvantages
Very expensive
Chain Printer
In this printer, a chain of character sets is used, hence it is called Chain Printer. A standard
character set may have 48, 64, or 96 characters.
Advantages
Disadvantages
Noisy
Non-impact Printers
Non-impact printers print the characters without using the ribbon. These printers print a
complete page at a time, thus they are also called as Page Printers.
Laser Printers
Inkjet Printers
High quality
Laser Printers
These are non-impact page printers. They use laser lights to produce the dots needed to form the
characters to be printed on a page.
Advantages
Disadvantages
Expensive
Inkjet Printers
Inkjet printers are non-impact character printers based on a relatively new technology. They
print characters by spraying small drops of ink onto paper. Inkjet printers produce high quality
output with presentable features.
They make less noise because no hammering is done and these have many styles of printing
modes available. Color printing is also possible. Some models of Inkjet printers can produce
multiple copies of printing also.
Advantages
More reliable
Disadvantages
Control the Directs the manner and sequence in which all of the above
5
workflow operations are performed.
Input Unit
This unit contains devices with the help of which we enter data into the computer. This unit
creates a link between the user and the computer. The input devices translate the information
into a form understandable by the computer.
Memory Unit
Control Unit
Output Unit
The output unit consists of devices with the help of which we get the information from the
computer. This unit is a link between the computer and the users. Output devices translate the
computer's output into a form understandable by the users.
Control Unit
It stores all the data and the instructions required for processing.
It stores the final results of processing before these results are released to an output
device.
All inputs and outputs are transmitted through the main memory.
Control Unit
This unit controls the operations of all parts of the computer but does not carry out any actual
data processing operations.
It is responsible for controlling the transfer of data and instructions among other units of
a computer.
It obtains the instructions from the memory, interprets them, and directs the operation of
the computer.
It communicates with Input/Output devices for transfer of data or results from storage.
Arithmetic Section
Logic Section
Arithmetic Section
Function of arithmetic section is to perform arithmetic operations like addition, subtraction,
multiplication, and division. All complex operations are done by making repetitive use of the
above operations.
Logic Section
Function of logic section is to perform logic operations such as comparing, selecting, matching,
and merging of data.
Classification of computers
PC (Personal Computer)
Although personal computers are designed as single-user systems, these systems are normally
linked together to form a network. In terms of power, now-a-days high-end models of the
Macintosh and PC offer the same computing power and graphics capability as low-end
workstations by Sun Microsystems, Hewlett-Packard, and Dell.
Workstation
Workstation is a computer used for engineering applications (CAD/CAM), desktop publishing,
software development, and other such types of applications which require a moderate amount of
computing power and relatively high quality graphics capabilities.
Workstations generally come with a large, high-resolution graphics screen, large amount of
RAM, inbuilt network support, and a graphical user interface. Most workstations also have
mass storage device such as a disk drive, but a special type of workstation, called diskless
workstation, comes without a disk drive.
Common operating systems for workstations are UNIX and Windows NT. Like PC,
workstations are also single-user computers like PC but are typically linked together to form a
local-area network, although they can also be used as stand-alone systems.
Minicomputer
It is a midsize multi-processing system capable of supporting up to 250 users simultaneously.
Mainframe
Mainframe is very large in size and is an expensive computer capable of supporting hundreds or
even thousands of users simultaneously. Mainframe executes many programs concurrently and
supports many simultaneous execution of programs.
Supercomputer
Supercomputers are one of the fastest computers currently available. Supercomputers are very
expensive and are employed for specialized applications that require immense amount of
mathematical calculations (number crunching).
For example, weather forecasting, scientific simulations, (animated) graphics, fluid dynamic
calculations, nuclear energy research, electronic design, and analysis of geological data (e.g. in
petrochemical prospecting).
COMPUTER MEMORY
A memory is just like a human brain. It is used to store data and instructions. Computer memory
is the storage space in the computer, where data is to be processed and instructions required for
processing are stored. The memory is divided into large number of small parts called cells. Each
location or cell has a unique address, which varies from zero to memory size minus one. For
example, if the computer has 64k words, then this memory unit has 64 * 1024 = 65536 memory
locations. The address of these locations varies from 0 to 65535.
Cache Memory
Secondary Memory
Cache Memory
Cache memory is a very high speed semiconductor memory which can speed up the CPU. It
acts as a buffer between the CPU and the main memory. It is used to hold those parts of data
and program which are most frequently used by the CPU. The parts of data and programs are
transferred from the disk to cache memory by the operating system, from where the CPU can
access them.
Advantages
The advantages of cache memory are as follows −
Cache memory is faster than main memory.
It stores the program that can be executed within a short period of time.
Disadvantages
The disadvantages of cache memory are as follows −
It is very expensive.
Access time in RAM is independent of the address, that is, each storage location inside the
memory is as easy to reach as other locations and takes the same amount of time. Data in the
RAM can be accessed randomly but it is very expensive.
RAM is volatile, i.e. data stored in it is lost when we switch off the computer or if there is a
power failure. Hence, a backup Uninterruptible Power System (UPS) is often used with
computers. RAM is small, both in terms of its physical size and in the amount of data it can
hold.
There is extra space in the matrix, hence SRAM uses more chips than DRAM for the same
amount of storage space, making the manufacturing costs higher. SRAM is thus used as cache
memory and has very fast access.
Long life
No need to refresh
Faster
Large size
Expensive
Smaller in size
Less expensive
Let us now discuss the various types of ROMs and their characteristics.
Advantages of ROM
The advantages of ROM are as follows −
Non-volatile in nature
Easy to test
SECOPNDARY MEMORY
Secondary Memory
This type of memory is also known as external memory or non-volatile. It is slower than the
main memory. These are used for storing data/information permanently. CPU directly does not
access these memories; instead they are accessed via input-output routines. The contents of
secondary memories are first transferred to the main memory, and then the CPU can access it.
For example, disk, CD-ROM, DVD, etc.
Characteristics of Secondary Memory
It is a non-volatile memory.
If we need to store large amount of data or programs permanently, we need a cheaper and
permanent memory. Such memory is called secondary memory. Here we will discuss
secondary memory devices that can be used to store large amount of data, audio, video and
multimedia files.
Magnetic Tapes: The Magnetic Tapes is the Type of Secondary Storage Device and this
Device is used for taking back up of data and this Tape contains some magnetic fields and the
Magnetic Tapes are used Accessing the data into the Sequential Form and the Tape Also
Contains a Ribbon which is coated on the Single Side of the Tape and also contains a head which
reads the data which is Recorded on to the Tape. And when we are reading the information from
the disk then we can also read backward information means we can also back the Tape for
Reading the Previous information. And For inserting the Tape into the System we also Requires
Some Tape Drives Which Contains Tape and which is Responsible for Reading the contents
from the Tapes.
They can Store huge Amount of data into the Tape Drive , But the Main Limitation of the Tape
Drive is that we can’t Access the Data from the Disks directly means if we wants to 100th
Record from the Tape then we must have to move all the Previous i.e. 99th Records first. And
the Tapes are also easily damaged due to the Human Errors.
Standard diameter of these disks is 14 inches and they rotate with speeds varying from 4200
rpm (rotations per minute) for personal computers to 15000 rpm for servers. Data is stored by
magnetizing or demagnetizing the magnetic coating. A magnetic reader arm is used to read data
from and write data to the disks. A typical modern HDD has capacity in terabytes (TB).
The Plate of Disk is Divided into the Tracks and sectors and the collection of Tracks makes a
Cylinder means all the Tracks of the Disk which a Consecutive Areas makes a Cylinder.
The Disk is first divided into the Number of Tracks and the Tracks are further divided into the
sectors and the Number of Tracks Makes a Cylinder. All the data is Stored into the disk by using
Some Sectors and each sectors belongs to a Tracks. The Data is accessed from the Disk by using
the heads, all the heads have Some Arm those are used for Reading the Data from the Particular
Tracks and sector. When the Disk Rotates very high Speed then the Head also Moves, For
Reading the data from the Disk the ARM touches with the Particular Track and read the data
from that Location.
For Locating a Particular data from the Disk the head Moves Around the Disk very Fastly and
data which a user wants to Access must have an Address So that Arm of the head just use that
Address Means the Number of Cylinder, Number of Track and Number of Sectors from which
user wants to read the data. With the Help of these Read and Write heads we can also Read the
Data from the Disk and we can also Stores some data onto the Disk. Some Time Considerations
are also used when we are accessing or storing the data onto the hard disk.
1) Seek Time: - The Total Time which is Taken to Move on the Desired track is known as the
seek Time. And time is always measured by using the Milliseconds.
2) Latency Time. : The time required to Bring the Particular Track to the Desired Location
Means the Total Time to bring the Correct the Sector for Reading or for the read and Write head.
This is also called as the Average Time.
3) Data Transfer Time: The Total Time which is required for Reading and Writing the data
into the Disk is known as the Data transfer Time.
When we are Taking About the Magnetic Tapes then we can say that the Storage Capacity of the
disk is Measure in the Form of Mega Bytes and when are talking about the Hard Disk then the
Measurement will be in the Form of Giga Bytes. Means the Capacity of t the Hard Disk will be
Read by using the Giga Bytes. The Magnetic Tapes are Sequential Access Device and the Hard
Disk is the Direct Access Device means the data of this Disk will be Read from Any Location
and the Data can be Read from the Disk by using the Read Write Heads. But hard Disks are
Costlier than the Simple Magnetic Tapes. But the capacity of the Hard Disk is very high in
compare to the Tapes.
CD Drive
CD stands for Compact Disk. CDs are circular disks that use optical rays, usually lasers, to
read and write data. They are very cheap as you can get 700 MB of storage space for less than a
dollar. CDs are inserted in CD drives built into CPU cabinet. They are portable as you can eject
the drive, remove the CD and carry it with you. There are three types of CDs −
CD-ROM (Compact Disk – Read Only Memory) − The data on these CDs are
recorded by the manufacturer. Proprietary Software, audio or video are released on CD-
ROMs.
CD-R (Compact Disk – Recordable) − Data can be written by the user once on the CD-
R. It cannot be deleted or modified later.
CD-RW (Compact Disk – Rewritable) − Data can be written and deleted on these
optical disks again and again.
DVD Drive
DVD stands for Digital Video Display. DVD are optical devices that can store 15 times the
data held by CDs. They are usually used to store rich multimedia files that need high storage
capacity. DVDs also come in three varieties – read only, recordable and rewritable.
Pen Drive
Pen drive is a portable memory device that uses solid state memory rather than magnetic fields
or lasers to record data. It uses a technology similar to RAM, except that it is nonvolatile. It is
also called USB drive, key drive or flash memory.
Blu Ray Disk
Blu Ray Disk (BD) is an optical storage media used to store high definition (HD) video and
other multimedia filed. BD uses shorter wavelength laser as compared to CD/DVD. This
enables writing arm to focus more tightly on the disk and hence pack in more data. BDs can
store up to 128 GB data.
Floppy Diskette
Floppy disk is a kind of storage device that can be used to carried around? The Floppy Disk is
also a Secondary Storage device which is used for storing the data in a Permanent Manner. The
floppy is made up of Rigid Mylar Plastic and also contains a Magnetic black disk inside the
Plastic Cover. The Floppy Disk also Stores all the Data into the Form of Tracks and Sectors and
the floppy Disk provides both Reading and Writing the data into the Disk. The Floppy Disk is
also called as Reusable Disk means the Floppy Disk Provides us the Facility to Read and Writes
the Data into disk as and When Necessary and Also Many Times. We can Read and Write the
data from the Disk.
The Main Advantage of the Floppy Disk is that the Data can be Stored many Times but the Main
Limitation of the floppy Disk is that floppy Disk have a Small capacity and the Floppy Disk also
doesn’t have Reliability means the Data Stored into the Disk may not be used for Long Time
because the floppy Disk is very Sensitive Thing when we Move the Head of the Disk Again and
Again then the floppy gets Damaged
MEMORY UNITS
Memory unit is the amount of data that can be stored in the storage unit. This storage capacity is
expressed in terms of Bytes.
1
A binary digit is logical 0 and 1 representing a passive or an active state of a
component in an electric circuit.
Nibble
2
A group of 4 bits is called nibble.
Byte
3 A group of 8 bits is called byte. A byte is the smallest unit, which can represent a
data item or a character.
Word
A computer word, like a byte, is a group of fixed number of bits processed as a unit,
4 which varies from computer to computer but is fixed for each computer.
Kilobyte (KB)
1
1 KB = 1024 Bytes
Megabyte (MB)
2
1 MB = 1024 KB
GigaByte (GB)
3
1 GB = 1024 MB
TeraByte (TB)
4
1 TB = 1024 GB
PetaByte (PB)
5
1 PB = 1024 TB