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    Conversation Check Out

    Uploaded by

    Regan Orlando
    The guest, Gina, checks out of her hotel room. The receptionist asks for her name and room number to retrieve her information. The receptionist confirms Gina's room was booked from April 23rd to 27th. Gina provides her key card and signs the folio. Though the room service was slow and the bathroom dirty, Gina pays with her credit card and leaves with her luggage.

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    © All Rights Reserved
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    Conversation Check Out

    Uploaded by

    Regan Orlando
    240 views2 pages
    The guest, Gina, checks out of her hotel room. The receptionist asks for her name and room number to retrieve her information. The receptionist confirms Gina's room was booked from April 23rd to 27th. Gina provides her key card and signs the folio. Though the room service was slow and the bathroom dirty, Gina pays with her credit card and leaves with her luggage.

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    The guest, Gina, checks out of her hotel room. The receptionist asks for her name and room number to retrieve her information. The receptionist confirms Gina's room was booked from April 23rd to 27th. Gina provides her key card and signs the folio. Though the room service was slow and the bathroom dirty, Gina pays with her credit card and leaves with her luggage.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    240 views2 pages

    Conversation Check Out

    Uploaded by

    Regan Orlando
    The guest, Gina, checks out of her hotel room. The receptionist asks for her name and room number to retrieve her information. The receptionist confirms Gina's room was booked from April 23rd to 27th. Gina provides her key card and signs the folio. Though the room service was slow and the bathroom dirty, Gina pays with her credit card and leaves with her luggage.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Conversation check out

    Receptionist: Good afternoon Miss, Do you want to check out now?


    Guest: Good afternoon, Yes I would like to check out
    Receptionist: May I know your name and your room number?
    Guest: My name is Gina and my room number is 171
    Receptionist: Well Miss, Please wait a moment, I’ll check it
    Guest: Alright
    Receptionist: Well Miss, room booked from April 23rd until 27th. Is that correct?
    Guest: Yes
    Receptionist: May I have your key card please?
    Guest: Here you are
    Receptionist: Thank you. How was your stay Miss?
    Guest: It was bad, the room service is really slow. I’ve never waited for my meal to come longer
    than 30 minutes before and I disappointed with the bathroom because it is dirty
    Receptionist: We’re really sorry for the inconvenience, We will convey your problem to the
    hotel management in order to improve our quality and service
    Guest: Ok, no problem
    Receptionist: Did you have anything from the minibar?
    Guest: Yes, I took two 2 types of snacks from the minibar
    Receptionist: Well Miss, please wait a minute, I will print the Folio
    Guest: Alright
    Receptionist: Here is the Folio, please check it Miss
    Guest: Everything was correct
    Receptionist: Would you like to use the same credit card you left upon check in? or How will
    you settle the payment?
    Guest: Yes please, I want to use the same credit card or by credit card
    Receptionist: May I have your credit card please?
    Guest: Sure, here you are
    Receptionist: Thank you Miss, could you enter the pin code please?
    Guest: Sure. Done
    Receptionist: Thank you Miss and could you sign the Folio please?
    Guest: Yes, sure
    Receptionist: Alright Miss, here is the Folio, invoices and receipts. Everything was into envelop
    Guest: Thank you
    Receptionist: Thank you Miss Gina for choosing our hotel for your trip. We hope you enjoy
    during your stay with us
    Guest: Thank you
    Receptionist: Do you need a taxi or any help with your luggage?
    Guest: No, thanks
    Receptionist: Alright Miss, We’re hoping to see you here again. Have a safe trip home

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