MINISTRY OF EDUCATION SOCIALIST REPUBLIC OFPTCT.QT.xx.

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VIETNAM
AND TRAINING Independence - Freedom - Happiness
University of Economics Ho Chi
Minh City

UNIVERSITY DEGREE PROGRAM

MAJOR: Logistics and Supply Chain Management
MINOR: Integrate Supply Chain Management (ISCM)

SYLLABUS
1. Course name in English: Global Supply Chain Management
2. Course code: ……………………………………………………….
3. Teaching Department:
Logistics and Supply Chain Management
4. Level of competency: Undergraduate level – 3rd year student
5. Credits: 3
6. Time allocation:
+ In class (theories): 30 hours
+ Group works, practice, discussion: 15 hours
7. Prerequisite courses:
8. Course description:
This course introduces concepts, applications and tools of Operations and Supply
Chain Management.
 Operations management is a designed system to convert inputs into output
products (and services) in order to be effective and to achieve strategic goals of
a business.
Supply chain management is to manage the movement flow of physical elements
throughout from the input stage until it is transformed into “output” factors, and the
management of relevant factors such as information, finance, risks, legal, policy... to

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achieve optimal levels of supply activities and create positive value for the
participants.
9. Course Learning Outcomes - CLOs:
After completing ISCM modules in Supply Chain Management, students will obtain
the following output standards:
9.1 Knowledge
- CLO1.1: Understanding ISCM as well as its application in Supply Chain
Management.
- CLO1.2: Presenting improvements of business management based on related
knowledge of the subjects of information management systems, Logistics, and
Supply chain management.
- CLO1.3: Explaining the necessity of ISCM in supply chain management.
- CLO1.4: Analyzing problems to be encountered in implementing ISCM in
enterprises.
- CLO1.5: Gathering knowledge in order to propose strategies for integrating
ISCM and corresponding modules for different departments to obtain the
purpose of unifying integrated data.
9.2 Skills
- CLO2.1: Criticizing and solving problems occurred from group works.
- CLO2.2: Organizing, assigning tasks for teamwork, and communicating in
groups.
- CLO2.3: Defending individual and collective views, and having a sense of
responsibility within a group.
- CLO2.4: Evaluating the work quality of individuals and groups after
completing general tasks.
- CLO2.5: Independently thinking, searching and proposing strategies to
integrate and enhance ISCM systems.

9.3. Autonomy and Responsibility

- CLO3.1: Adjusting, cooperating and sharing information among group
members harmoniously.
- CLO3.2: Having results-oriented thinking, making conclusions based on
specialized knowledge and personal opinions.
- CLO3.3: Planning, coordinating and allocating human resources within
teamwork processes.
- CLO3.4: Reviewing, evaluating and adjusting teamwork performance.

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Course learning outcomes matrix
Example:

Course Program learning outcomes (PLOs)

learning
PL PLO1. PLO1. PLO1. PLO1. PLO1. PLO2. PLO2. PLO2. PLO2. PLO2. PLO2. PLO3. PLO3. PLO3. PLO3. PLO3.
outcomes
O1. 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5
(CLOs) 1
(standard
output level
3)

CLO1.1: H H H P P
Understandin
g ISCM as
well as its
application in
supply chain
management.

CLO1.2: H H H P P
Presenting
some
improvements
of the subjects
of information

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management
system
through
related
knowledge of
information
systems,
Logistics, and
Supply chain
management.

CLO1.3: H H P P
Explaining
the necessity
of ISCM in
supply chain
management.

CLO1.4: P P P P
Analyzing
problems to
be
encountered
in

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implementing
ISCM in
enterprises.

CLO1.5: P
Gathering
knowledge in
order to
propose
strategies of
integrating
ISCM and
corresponding
modules for
different
departments
to obtain the
purpose of
unifying
integrated
data.

CLO2.1: H
Criticizing

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and solving
problems
occurred from
group works.

CLO2.2: P P
Organizing,
assigning
tasks for
teamwork,
and
communicatin
g in groups.

CLO2.3: H
Defending
individual and
collective
views, and
having a
sense of
responsibility
within a
group.

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CLO2.4: P
Evaluating the
work quality
of individuals
and groups
after
completing
general tasks.

CLO2.5: H
Independently
thinking,
searching and
proposing
strategies to
integrate and
enhance
ISCM
systems.

CLO3.1: P
Adjusting,
cooperating
and sharing
among group

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members
harmoniously.

CLO3.2: P
Having
results-
oriented
thinking,
making
conclusions
based on
specialized
knowledge
and personal
opinions.

CLO3.3: P
Planning,
coordinating
and allocating
human
resources
within
teamwork
processes.

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CLO3.4:
Reviewing,
evaluating
and adjusting
teamwork
performance.

Note: Letter in each box will be demonstrated as

P: Partial supported
S: Supported
H: Highly supported
Box will be left empty, if the course has not contributed to its corresponding standard outcomes.

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10. Learning materials:
10.1 Text books: (from 1 to 3 materials)
Jacobs, F. R. & Chase, R. B. (2016). Operations & Supply Chain Management (14th
Global Edition). Mc Graw Hill.
10.2 Referrences:
Teaching notes
10.3 Others:
……………………………………………………………………………………….

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 11. Course teaching plan:
Day Content Teaching Learning materials Student works in detail Corresponding
(hour no.) (chapter, section) method (chapter, section) CLO
Day no.1 C1. Introduction Dividing class Text book. Preview material C1. CLO1.1
(5 hours)  Introduction of the into groups to Materials provided by Study case: Example on CLO1.2
operations and supply discuss and make the lecturer. operation model and supply CLO1.3
chain. presentation chain of Vietnamese
 Business ecosystem. enterprises will be presented CLO1.4
Practice:
 The connection between by students. CLO1.5
operations, supply chains Calculating
CLO2.1
and business strategy. turnover ratio,
inventory CLO2.2
 PSMD model in supply
turnover ratio,
chain management.
and asset
turnover ratio.
Exercise:
Doing Exercise 9
on page 22-23

Day no. 2 C2. Strategy Dividing class Text book. Preview material C2. CLO1.1
(5 hours)  Sustainable strategy in into groups to Materials provided by Prepare examples on CLO1.2
ISCM. discuss and make the lecturer. competitive strategy of CLO1.3

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  6 competitive strategies in presentation businesses. CLO1.5
ISCM. Study case: IKEA’s CLO2.1
Practice:
 Productivity sustainable strategy
measurement. Calculating the CLO2.2
productivity. CLO3.1

Exercise: CLO3.2

Doing Exercise CLO3.3

15, 16, 17, 18, 19 CLO3.4
on page 41-42

Day no. 3 C4. Project Management Dividing class Text book. Preview materials provided by CLO1.3
(5 hours)  The difference into groups to Materials provided by the lecturer via LMS for Day CLO1.5
between the project discuss the lecturer. no. 3.
CLO2.1
and other work.
 Challenges and risks CLO2.2
when implementing CLO3.1
the project
CLO3.2
 Optimize resource
exploitation of the CLO3.3
project CLO3.4
 CPM method
Day no. 4 C16. Global sourcing and Dividing class Text book. Preview materials provided by CLO1.3
procurement into groups to the lecturer via LMS for Day

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(5 hours)  Explain what strategic discuss Materials provided by no. 4. CLO1.5
sourcing is. the lecturer. CLO2.1
 Explain why
CLO2.2
companies outsource
processes. CLO3.1
 Analyze the total cost CLO3.2
of ownership.
CLO3.3
 Evaluate sourcing
performance CLO3.4
Day no. 5 C7. Manufacturing Dividing class Text book. Preview materials C7. CLO1.3
(5 hours) processes into groups to Materials provided by CLO1.5
 Organizing manufacturing discuss the lecturer. CLO2.1
process Practice:
 Analyzing manufacturing CLO2.2
process Calculating CLO3.1
 Analyzing break-even  Analyzing CLO3.2
production
CLO3.3
process
 Analyzing CLO3.4
breakeven
Exercise:
Doing exercise 8,
9, 15, 16, 17 on
page 173-175.

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Day no. 6 C9. Service Processes Dividing class Text book. Preview materials C9. CLO1.3
(5 hours)  Organizing service into groups to Materials provided by Search and comment on the CLO1.5
process discuss the lecturer. process of a real business. CLO2.1
 Analyzing service process Practice:
CLO2.2
 Process of service design
Searching and CLO3.1
commenting on
CLO3.2
the process of a
real business. CLO3.3

Exercise: CLO3.4

Solving the case

study of a general
clinic in UK on
page 231-233.

Day no. 7 C15. Logistics, Dividing class Text book. Preview materials C15. CLO1.3
(5 hours) Distribution, and into groups to Materials provided by Have a preliminary study CLO1.5
Transportation discuss the lecturer. about the basic types of CLO2.1
 Definition and Practice: logistics services in Vietnam
classification of logistics CLO2.2
services. 3 methods of CLO3.1
ranking factor
 Transportation. CLO3.2
system, the
 Logistics: models for problem of linear CLO3.3

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 production and programmed CLO3.4
distribution. transport, and
 The problem of logistics- central defense
driven location selection method.
(3 methods). Exercise:
Doing exercise 7,
8, 9, 10, 11, 12
on page 416-419.
Day no. 8 Chapter 14. Lean supply Dividing class Text book. Preview materials provided by CLO1.3
(5 hours) chains into groups to Materials provided by the lecturer via LMS for Day CLO1.5
 Explain what lean discuss the lecturer. no. 8.
CLO2.1
production is.
 Illustrate how lean CLO2.2
concepts can be applied CLO3.1
to supply chain processes.
CLO3.2
 Analyze supply chain
processes using value CLO3.3
stream mapping. CLO3.4
 Apply lean concepts to
service processes.
Day no. 9 Reviewing the lessons Dividing class Text book. Students prepare answers for CLO1.3
(5 hours) Group presentations into groups to Materials provided by the discussion questions of the CLO1.5
discuss the lecturer. chapters learned in the
Summarying process textbook. CLO2.1

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 evaluation CLO2.2
CLO3.1
CLO3.2
CLO3.3
CLO3.4
Total:
45 hours

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12. Student workload:
In order to complete the course, students need to implement following primary
activities fully, actively and effectively:
- Previewing documents and performing tasks assigned by lecturers before
classes.
- Attending classes and taking part in class discussion activities. Class activities
are organized and coordinated in many forms: Q&A, group discussion,
expressing opinions individually, quick test, etc.
- Actively contributing in group activities at class and at home, specifically self-
organizing, assigning, completing group exercises and joining in groups
through activities in class.
- Regularly keeping track of information in class via LMS.
13. Student’s performance assessment:
- Attendance: 10%
- Individual exercise: 20%
- Group presentation: 20%
- Final test: 50%
Scoring guide/Rubric
Rubric 1. Assessment of attendance

Criteria Rate Good Fair Average Weak

(%) (100%) (75%) (50%) (0%)

Positive Actively Less do not

Joining in
attendance 50 joining in involving in participate in
activities
attitude activities activities activities
Being absent Being absent Being absent
less than less than more than
Fully attended 50 No absence 20% of 40% of 40% of
study study study
periods periods periods

Rubric 2. Assessment of group exercise

Criteria Rate Good Fair Average Weak
(%) (100%) (75%) (50%) (0%)

Attendance 20 Suggesting Joining in Less joining Do not join

attitude issues and discussions in in
leading discussions discussions

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 discussions
Fairly Inconsistent Inadequate
Good
analytical analytical analytical
analytical and
Discussion skill 40 and and and
assessment
assessment assessment assessment
skill
skill skill skill
Appropriate
Quality of
Innovative, and Inappropriat
contributed 40 Appropriate
appropriate inappropriat e
opinions
e

Rubric 3. Assessment of group presentation

Criteria Rate Good Fair Average Weak
(%) (100%) (75%) (50%) (0%)

Quite
Short of an
Richer than Full, upon complete,
10 abundance of
required request missing 1
vital content
crucial thing

Content Quite
Relatively Short of
accurate,
precise, precision,
Exact, scientific,
20 scientific, scientific
scientific still having a
missing one proofs, many
few small
vital flaw vital flaws
flaws
Structure and Structure Structure
Structure and
slides are all and slides and slides
10 slides are
extremely are fairly are relatively
irrational
Structure and logical logical logical
visualization Very intuitive Quite Relatively
Less / Not
and intuitive and intuitive and
10 intuitive and
aesthetically aesthetically aesthetically
aesthetic
pleasing pleasing pleasing
Presentation skill 10 Directing the Presentation Being Presentation
matter and is clear but difficult to is not clear,
argument not follow but listeners
interestingly appealing, still able to cannot
and and understand understand

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 arguments
important the important
convincingly are quite
content content
convincing
Having eye
Good eye and Fair eye and and gesture No eye and
Gesture
10 gesture gesture interaction gesture
interaction
interaction interaction but it is not interaction
good
Finishing on Finishing on
Manage time
time, with time,
masterly and
Time occasional without
10 flexibly Overtime
management flexibility flexibility
according to
according to according to
the situation
the situation the situation
Most of the Most of the
questions questions
All questions
asked are asked are
asked
answered answered Most of the
correctly are
Answering correctly and correctly questions
10 answered
questions give without asked are
fully, clearly
appropriate appropriate unanswered
and
direction to direction to
satisfactorily
questions questions
unanswered unanswered
The team do
The team coordinate
The team
coordinate when
rarely
well, share reporting No
coordinate
Group and support and connection in
10 while
coordination each other answering, group is
reporting
while but some shown
and
reporting and inconsistenci
answering
answering es are still
left
14. Student support:
Outside class time, students can contact lecturers through:

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 Directly: at the faculty office (cs. B – B1-1206) according to presribed time of
your lecturer.
 Indirectly: via email of your lecturer.
Ho Chi Minh City, date month year

APPROVAL OF THE DEAN WRITER

(signature, full name) (signature, full name)

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