Powerware 9120

POWERWARE® 9120
User’s Guide
6000VA
www.powerware.com
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POWERWARE 9120
6000VA
User Guide
Important Notice
The UPS ground (earth) conductor carries leakage current from the loads in addition to
any leakage current generated by the UPS. This UPS generates no more than 1 mA of
current. To limit the total leakage current to 3.5 mA, the load leakage must be limited to
2.5 mA. The UPS must have a good (low-impedance) ground (protective earth) connec-
tion to provide a safe path for leakage current.
OMM91206kRev1.qxd
© Copyright 2004. All rights reserved.

If You Have a Question
Customer Support
If you have a question or problem, Table 10, Troubleshooting, may help. If you need
more help, please have your UPS model number and serial number (on the back
label) nearby, and call the Eaton Power Quality office nearest you (see the Eaton
Power Quality offices section). Eaton Power Quality’s service technicians have in-
depth knowledge of the UPS and power problems.
Eaton Power Quality may tell you the UPS must be returned. If this happens, we will
give you a Return Authorisation (RA) number. When you return a Powerware 9120 to
the factory for any reason, please use the original packing material in which your
unit was shipped to you. You may be responsible for repair charges for damaged
units which are not packed in Eaton Power Quality packing material. If you have
discarded the original packing material, please call the nearest Powerware office so that
we can ship new packing material to you. If you have any questions, please feel free to
call or fax the nearest Eaton Power Quality office. Please do not return your Powerware
9120 without calling Eaton Power Quality first. Eaton Power Quality will advise you
where to ship your Powerware 9120.
Powerware reserves the right to change specifications without prior notice.
Where the brand name “Powerware” is used,

the term refers to Eaton’s Powerware Division, trading in Australia
as Eaton Power Quality Pty Ltd

1
Table of Contents
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
1.0 UPS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
2.0 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
2.1 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
2.2 Rear Panel View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
2.3 Connections to Mains and Load . . . . . . . . . . . . . . . . . . . . . . . . . .6
3.0 Quick Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
4.0 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
4.1 UPS Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
4.2 Turning the UPS On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
4.3 Turning the UPS Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
4.4 Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
4.5 Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
5.0 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
6.0 Additional UPS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
6.1 Inverter Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
6.2 Communication Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
6.3 Comunication Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
6.4 SNMP/Web Adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
6.5 Relay Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
7.0 Installing Lansafe Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
8.0 Replacing the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
8.1 How to Replace Internal Batteries . . . . . . . . . . . . . . . . . . . . . . . .19
8.2 Recyling the Used Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
9.0 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
10.0 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
11.0 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Powerware Australia/New Zealand Offices . . . . . . . . . . . . . . . . . . . .31
Trademarks
Windows is a registered trademark of Microsoft Corporation.
All other brand and product names are trademarks or registered trademarks of their
respective holders.

2
Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS!
SAVE THESE INSTRUCTIONS!
This User Guide contains important instructions for your Powerware 9120 that must be followed
during installation and maintenance of the UPS and batteries.
CAUTION!
Whenever the Powerware 9120 is “On,” there may be dangerous voltage present at the unit’s
outlet terminals. This is because the unit’s battery supplies power even if the unit is not con-
nected to supply. The unit contains dangerous voltages.
To reduce the risk of electric shock, install in a temperature-controlled and humidity-

controlled indoor area free of conductive contaminants.
With the exception of the user-replaceable batteries, all servicing of this equipment must be
performed by qualified service personnel.
Before maintenance or repair, all connections must be removed. Before maintenance, repair,
or shipment, the unit must be completely switched off and unplugged or disconnected.
The installation and use of this product must comply with all national, federal, state, municipal, or
local codes that apply. For assistance, call Powerware Service or your local Powerware office.
If the Powerware 9120 has been damaged during shipment, call your vendor immediately.
If the Powerware 9120 is stored, the batteries should be recharged every 6 months. If stored
above 25° Celsius, recharge the batteries more often.

3
1.0 UPS Features

The Powerware 9120 provides protection against power problems, including power outages,
brownouts, and sudden increases in power. It also provides spike suppression and line noise fil-
tering to protect your equipment. Front panel LEDs and an audible alarm keep you aware of the
unit’s status. Use the drawings on this and the following pages to identify features of the unit.
Fig 1. Powerware 9120 6kVA Controls and Indicators

4
2.0 Installation
2.1 Environment
1. The UPS should be installed in a controlled environment. A controlled environment is one
that is indoor, temperature controlled, free from conductive contaminants, dust, fumes and
moisture.
The UPS is intended for indoor use only.
Provide adequate ventilation, 100 mm clearance at the rear of the UPS and 50 mm on the
sides of the UPS.
The unit must have unrestricted airflow.
To maximise the battery life, an ambient temperature of 15oC to 25oC is recommended.
2. Environmental Specifications
Ambient Operating Temperature < 1500m 0oC to 40oC

1500m - 3000m 10oC to 35oC
Recommended Temperature 15oC to 25oC
Storage Temperature -15oC to +50oC
Cooling Type Forced Air
Humidity 0.95% non-

condensing

5
2.2 Rear Panel View
Fig 2. Powerware 9120 6kVA Rear Panel

6
2.3 Connections to Mains and Load
The installation, wiring and connection must be carried out by qualified personnel only. The
installation must comply with all current Wiring Rules and Regulations, Local, State and Federal
statutes, Legislation and Regulations.
CAUTION !
The UPS contains high voltage and current levels which could injure or kill personnel
and damage equipment.
2.3.1 Installing the UPS
1. Ensure that the UPS protective device and the cabling are sized to accomodate the
ratings as listed in Figs 3 & 4.
2. Install UPS wiring system in accordance with Fig 5, for a Single Supply Input, or
Fig 6 for a Dual Supply Input. A Dual Supply is normally to provide additional system
validating in the event of a feeder failing.
Fig 3. Single Supply Wiring

Note: 1. Max Cable Size into Terminals is 10sq. mm. Stranded Cable
2. For Wiring Diagram refer to Fig 5
Fig 5. Single Supply Wiring

Note: For Terminal Connection refer to Fig 3

7
Fig 4. AC Supply with Separate Bypass Supply

Note: 1. Max Cable Size into Terminals is 10sq. mm. Stranded Cable
2. Currents quoted are for 240V AC units
3. For Wiring Diagram refer to Fig 6
Fig 6. AC Supply with Separate Bypass Supply

Note: For Terminal Connection refer to Fig 4

8
2.3.1 Installing the UPS (cont.)
3. Isolate the Supply service and secure against reclosing. The Input and Output
Circuit Breakers located at the rear of the UPS must be in the “OFF” position.
4. Connect to the UPS in accordance with Fig 3 for a Single Supply Input or Fig 4 for a
Dual Supply Input.
NOTE: When connecting a Dual Supply Input (i.e. AC Supply with a Separate
Bypass Supply), the pre-installed Jumper between J and A (on the Bypass
Input Terminals) MUST BE REMOVED.
5. The Inverter Shutdown Input is located at the rear of the UPS. When this connection
is open, the Inverter of the UPS will be shutdown. We strongly recommend the use
of an External Maintenance Bypass Switch (MBS). If an MBS is used, connect the
inverter shutdown cable (refer Fig 2 Page 5) to the input at the rear of the unit,
utilising a 1sq. mm. twisted pair screened cable.
6. If computer or alarm connections are required, they should be connected in

accordance with the relevant portion of Section 6 of this manual or in accordance
with the manual provided with the option. These connections are on the rear panel.
2.3.2 Installing External Battery Cabinets
1. External Battery Cabinets should only be connected when the UPS is isolated from
the mains and the load.
2. Connect the External Battery Cabinet to the UPS with the battery cable provided. If
more than one External Battery Cabinet is installed, connect the second Battery
Cabinet to the first Battery Cabinet with the cable provided.
NOTE: If External Battery Cabinets are used, the Battery Pack Quantity and type in
the UPS Parameters should be changed. Do this once the UPS has been started
(refer to Section 5.0, Configuration and to the manual that came with your External
Battery Pack).

9
3.0 Quick Startup

1 Your Powerware 9120 6kVA UPS is designed for direct connection to a mains supply by a
qualified electrican. When input power is connected and switched on the LCD backlight will
illuminate and the fan will run, but no output power is available.
2 Let the unit charge the battery for at least 3 hours. You may use the unit while the battery
charges, but the battery backup runtime will be reduced until the battery is fully charged.
3 Start the Powerware 9120 by pressing and holding the On/Standby button (large button in the
center of the front panel) in for about one second. Note: To turn the unit on, the On/Standby
button must be pressed for about one second and for about 5 seconds to turn the unit off.
3.a. When it starts, the unit beeps once, then twice, and lights the “Power On” LED. The unit
indicates “On Delay” on the LCD and performs an internal system and battery test. Next,
the Powerware 9120 applies AC output to the output connections and indicates “On Line”
on the LCD.
3.b. After 10 seconds or less, the self test is complete. The green LED will come on and
remain on. If the unit beeps, or if the green LED does not remain on even though input
power is available from the input supply, go to the Troubleshooting section.
4 Switch off the equipment you want to protect, and plug each load into outlets connected to
the circuits feeding the Powerware 9120.
5 Switch on the protected equipment, one load at a time. If the UPS beeps an alarm when you
start your equipment, the UPS may be overloaded. See the Troubleshooting section.
The LCD on the front of the UPS shows the % of load capacity that your equipment is using.
See Section 3.0 Operation for more information on checking the load %..
6 Please fill out the warranty registration card in Section 10 and return it to your local
Powerware office.

10
4.0 Operation
This section describes:
• The UPS front panel • Standby mode
• Turning the UPS on and off • Diagnostic tests
• Starting the UPS on battery
4.1 UPS Front Panel

The UPS front panel indicates the UPS status and also identifies potential power problems. Figure
7 shows the UPS front panel indicators and controls.
LCD Panel
Power On Indicator
On Battery Indicator
Bypass Indicator
Alarm Indicator
Scroll On/Off Enter

Button Button Button
Figure 7. UPS Front Panel

NOTE If the alarm beeps or if the indicator is on, see Table 8 in Section 10.0 to identi-
fy and correct the problem. To configure parameters through the front panel, see Section
5.0 "Configuration".
Display Mode
To view the UPS current settings, press the ↵ button for one second and release. Use the ↵
button to scroll through the list of settings, which appear in the following order:
LCD Message Description
I/P VOLT= xxx.xV Input voltage.
Bypass V= xxx.xV Bypass voltage
Bypass F= xx.xHZ Bypass frequency
O/P VOLT= xxx.xV Output voltage.
O/P FREQ= xx.xHZ Output frequency.
O/P Load = x% Approximate percentage of UPS load capacity being used
by the protected equipment.
O/P Watt= xW Output watts.
O/P VA= xVA Output VA.
O/P Cur= x.xA Output current.
BAT VOLT= xx.xV Battery voltage.
BAT CHARGE= xxx% Approximate percentage of battery capacity remaining.
BackUp Time= xxxM Approximate battery time remaining in minutes. The display
changes to seconds after one minute (Backup Time= xxxS).
CPU Version x.xx Firmware revision level.
NOTE The UPS exits Display mode automatically after five seconds if the ↵ button is not
pressed. Pressing the ↵ button for 3 seconds will lock the display at the present
parameter. Pressing again for 3 seconds releases the meter.

11
4.2 Turning the UPS On

After the UPS is connected to a power source, the fan turns on and the UPS enters Standby
mode. To turn on the UPS, press and hold the button until you hear the UPS beep (approximately
one second). The LCD briefly displays “On Delay” and the “Power On” indicator illuminates. Then
the UPS conducts a self-test, briefly displaying “On BATTERY”. If an alarm condition occurs, see
Table 8 in Section 10.0 for helpful hints.
When the self-test is complete, the LCD displays “On Line” indicating that power is available from
the UPS output receptacles.
Starting the UPS on Battery
NOTE Before using this feature, the UPS must have been powered by utility power at least
once and the batteries must be completely charged.
To turn on the UPS without using utility power, press and hold the button until you hear the
UPS beep (approximately one second). The UPS supplies power to your equipment and goes into
Battery mode. The LCD briefly displays “On Delay”, then “On Battery” and the and
indicators illuminate. When the UPS starts on battery, it does not conduct a self-test to conserve
battery power.
4.3 Turning the UPS Off
To turn off the UPS, press and hold the button until the long beep ceases (approximately five
seconds).
NOTE When you press and hold the button, the LCD displays Shutdown Pending.
The indicator turns off and the LCD briefly displays UPS OFF before going blank. The fan
continues to run and the UPS remains in Standby mode until you unplug or remove utility power
from the UPS.
4.4 Standby Mode
When the UPS is turned off and connected to a power source, the UPS is in Standby mode. The
fan continues to run and the battery recharges when necessary. The indicator is off and the
LCD panel is blank, indicating that power is not available from the UPS.
4.5 Diagnostic Tests
The UPS automatically performs a self-test when powered on and when the UPS restarts after a
power outage. The self-test monitors the UPS electronics and battery and indicates any problems
on the front panel.
A battery test is automatically performed every 30 days (720 hours) of continuous Normal mode
operation. The test lasts approximately 15 seconds and any failure is displayed on the front panel.
Both the UPS and battery tests can be performed manually (see Section 5.0 "Configuration" for
more information).

12
5.0 Configuration
This section describes how to reconfigure options using the Configuration mode, including: input
and output voltage and frequency, site wiring fault, and silencing the alarm.
NOTE The UPS has been factory-configured with default settings appropriate for most
installations. User configuration is not normally required.
Configuration Mode
The control buttons ( and ↵ ) are used to modify the UPS configuration. Figure 8 shows the
front panel and Table 1 explains the corresponding options.
NOTE The UPS can be configured while in Battery mode. If the UPS switches to battery power
while in Configuration mode, the UPS exits Configuration mode and indicates Battery mode on
the front panel.
1. Press the button for one second to enter Configuration mode.
The LCD displays the first configuration parameter (see Table 1).
2. Press the button to scroll through the parameters.
NOTE The UPS exits Configuration mode automatically after five seconds if a selection
has not been made.
3. Press the ↵ button to select the parameter.
4. Press the button to scroll through the options for the selected parameter; press the ↵
button to select the option.
You may be prompted to save the selection; press the ↵ button to save. Other options are
saved automatically. See Table 1 for more detail.
5. To exit Configuration mode at any time, do not press any buttons for five seconds.
The UPS returns to Normal mode and displays On Line.
LCD Panel
Power On Indicator
On Battery Indicator
Bypass Indicator
Alarm Indicator
Press the Scroll button to enter Scroll On/Off Enter Press the Enter button to select a
Button Button Button
Configuration mode. Also press parameter. Also press the Enter
to scroll to the next option. button to select an option and to
save the setting.
Figure 8. Using the Configuration Mode

13
Table 1. Configuration Mode Parameters

Parameter LCD Message Description Default Settings
Output Voltage Setting O/P V Setting To change the output voltage
• Select 208, 220, 230, or 240V for 240V models. For 240V models:
You are prompted to save this setting. O/P V= 240V
Input Voltage Tolerance Bypass Volt Set Select the input voltage tolerance range before the UPS I/P Tol=+10%/-15%
goes to Battery mode: ±10%, +10%/-15%, or +15%/-20%.
You are prompted to save this setting.
Input Frequency Bypass Freq Set The factory-default is 50 or 60 Hz, ±5%. Select ±2% for Freq Tol.=+/-5%
a narrower frequency range. Select ±7% for a wider
frequency range.
High-Efficiency Mode HE Mode Setting Select whether High-Efficiency mode is On or Off. If HE Mode Off
enabled, you must also select the input voltage range:
±10% or ±15%.
While operating in High-Efficiency mode, the UPS
transfers to inverter when:
1) the input voltage is outside ±10% or ±15% from nominal;
2) the input frequency is greater than ±3%; or 3) the input line
is not available.
You are prompted to save this setting. If the setting is not allowed,
the LCD shows “I/P out limit” which means the input voltage or
frequency is not suitable
Free Run Mode Free Run Mode Select whether Free Run mode is On or Off. If enabled, Free Run On
you must also select Bypass Disable or Bypass Enable. (Bypass Disable)
This selection defines how your UPS runs when the input
frequency (from the utility) is outside the selected frequency
tolerance (set via the I/P F Setting, above), but is inside the
maximum frequency limits the UPS can accept before
switching to Battery mode.
For example: If your 50 Hz UPS is set to the factory default
window of ±5% before the UPS starts regulating the frequency.
• The output frequency tracks the input frequency exactly from
47.5 to 52.5 Hz.
• If input frequency is between 45 and 65 Hz, the output
frequency is regulated by the UPS to exactly 50 Hz (±0.5 Hz).
Alarm Silence Alarm Silence Select whether Silence is On or Off. If enabled, the UPS Silence Off
silences the alarm for an existing fault. If the UPS status
changes, the alarm beeps, overriding the previous alarm
silencing. The alarm does not silence if there is a low
battery condition.

14
Table 1. Configuration Mode Parameters (cont.)

Parameter LCD Message Description Default Settings
Manual Battery Test Manual BAT Test To initiate a manual battery test, press the ↵ button Battery Test
twice when “Manual Battery Test” is displayed on the
LCD. During the test the LCD displays ON BATTERY.
The UPS resets the automatic timer after a manual
battery test. The LCD displays “Battery not charged”
when UPS test is requested but the battery is not
fully charged.
Manual UPS Test Manual UPS Test To initiate a manual UPS self-test, press the ↵ button UPS Test
twice. During the test, the LCD displays ON BATTERY.
Site Wiring Fault Alarm Site Fault Set Select Enable or Disable. When enabled, the alarm sounds Detect Enable
when the ground connection is missing or the line and
neutral wires are reversed in the wall outlet.
Modem Support Modem Support? This parameter is reserved for future use, and should not No Modem Support
be modified by the user.
Number of Extended Select EBM Type Select the number of EBMs connected to the UPS: Extern Pack: 0
Battery Modules Select 0 through 5.
You are prompted to save this setting. Refer to the
documentation that came with your battery pack for
more information.
Communications Lock- COM Control For greater levels of security, users may choose to have Enable
out Cmds the UPS disregard shutdown commands that come from
the power management software or other communication
sources.
• When disabled, the UPS does not accept a shut down
command via the communication port, USB port, or
communication slot adapter.
• When enabled, the UPS operates normally in response
to external commands.
Load Segment Control Load Group Set Allows manual control of load segments (see “Load Group 1On 2On
Segments” Section 5.3)
NOTE: Not applicable to 6kVA units By repeatedly pressing the scroll button, the individual
load segments can be turned on and off.
CAUTION To prevent the unintentional shutdown of
specific load segments, confirm your selection before
pressing the ↵ button.
Manual Bypass Manual Bypass This parameter is used to manually place the UPS in Bypass OFF
GO Bypass mode.
Configuration Mode Config Mode Set This parameter is reserved for future use, and should not EscapeConfigMode
Setting be modified by the user. The setting may be toggled
between EscapeConfigMode and Enter ConfigMode.
It should always be set to EscapeConfigMode.

15
6.0 Additional UPS Features

This section describes:
• Inverter Shutdown
• Network Transient Protector
• Load segments
• Using the communication port or USB port
• Optional Powerware communication cards
6.1 Inverter Shutdown

The Powerware 9120 includes a port that allows the UPS inverter to be switched off.
This feature is designed to be used with Powerware External Maintenance Bypass Switches.
Refer to the instructions provided with the switch for further information.
Pin 1Pin 2
WARNING
The Inverter Shutdown circuit is an IEC 60950 safety extra low
voltage (SELV) circuit. This circuit must be separated from any
hazardous voltage circuits by reinforced insulation.
Figure 9. Inverter Shutdown Connector
6.2 Communication Port (standard)

To establish communication between the UPS and a computer, connect your computer to the UPS
communication port using the supplied communication cable.
When the communication cable is installed, power management software can exchange data with
the UPS. The software polls the UPS for detailed information on the status of the power environ-
ment. If a power emergency occurs, the software initiates the saving of all data and an orderly
shutdown of the equipment.
The pin functions are described in Table 2.

16
Table 2. Communication Port Pin Assignment

Pin Number Signal Name Function Direction from the
Multi-Port Module
1 Low Batt Low Battery signal Out
2 RxD Transmit to external device Out
3 TxD Receive from external device In
RS-232 low Conditional Power Off: In absence In
level signal of AC power, output is turned off
for>0.4 after 120 seconds until normal
seconds AC power returns
4 DTR Signal from external device In
5 GND Signal Ground -
6 - Tied to Pin 4 -
7 - No Connection -
8 AC Fail AC Fail signal Out
9 Power Source +V (8 to 24 volts DC power) Out
USB Port
The UPS is also equipped with a USB communication port. Either the DB-9 communication port or
the USB port may be used to monitor the UPS; however, they cannot operate simultaneously.
Refer to the power management software instructions for using the USB port.
6.3 Communication Slot

The Powerware 9120 UPS has a communication slot that allows quick installation of the optional
SNMP/Web adapter or future communication interfaces. These interface adapters extend the
capabilities of the Powerware 9120 system to provide compatibility with network and remote moni-
toring/management systems.
6.4 SNMP/Web Adapter

This adapter provides the Powerware 9120 system with its own ethernet network connection,
allowing it to be remotely monitored and controlled via industry-standard internet browsers. The
HTML interface enables UPS monitoring and management from anywhere on the internet or with-
in your intranet. In addition, third-party Simple Network Management Protocol (SNMP) software
packages may also be used to communicate remotely with the Powerware 9120 system.

17
6.5 Relay Card (optional extra)

This interface provides true relay contact output to peripheral devices. Outputs are user-selectable
as normally open or normally closed.
Table 3. Relay Card (AS/400) Pin Assignment

Pin Number Signal Name Definition Direction
1 - Isolated common to pins 2 & 3 -
2 Line OK Relay contact; closed to pin 1 -
3 Line Failure Relay contact; closed to pin 1 -
5 Battery Normal Relay contact; closed to pin 4 -
6 Battery Low Relay contact; closed to pin 4 -
8 UPS Alarm Relay contact; closed to pin 7 -
9 UPS On/OK Relay contact; closed to pin 7 -
11 UPS Online/Inverter Relay contact; closed to pin 10 -
12 UPS on Bypass Relay contact; closed to pin 10 -
13 +12VDC Signal supply +12VDC Out
14 Signal GND Signal ground - Common -
15 UPS Shutdown Minimum 5 seconds high level In
signal (+12VDC) to perform
shutdown according to following
Relay Card Jumper settings:
JP1 (default) JP2 JP3

UPS Normal - No response Go to bypass mode,
back online when
shutdown pins opened
UPS on Battery Output off after Immediate output off Immediate output off
120 sec. Back online UPS shutdown in UPS shutdown in
on resumption of AC 12 seconds 12 seconds
power
7.0 Installing Software Suite

Your UPS is supplied with a CD-ROM and communication cable to install and operate Software Suite. To
install Software Suite on your computer, follow the instructions enclosed with the Software Suite CD-ROM.

18
8.0 Replacing the Batteries

The Powerware 9120 batteries are user-replaceable and can be replaced while the Powerware 9120 has
AC input applied and powers the loads. This means that, if necessary, you can replace the batteries while
the UPS is running. Before you replace the batteries, make sure that you read the safety information
below.
Note: If you have a power outage while you are replacing the batteries, the UPS will not be able to run
on battery power and your protected equipment will shut down.
CAUTION!
The batteries used in the UPS and battery pack can produce dangerous voltage and high
current. Therefore, the batteries may cause severe injury if their terminals contact a tool or the
UPS cabinet. Be very careful to avoid electrical shock and burns from contacting terminals
while you replace the batteries.
Batteries contain caustic acids and toxic materials and can rupture or leak if mistreated.
Remove rings and metal wristwatches or other jewelry. Do not carry metal objects in your
pockets: these objects could fall into the UPS.
Never allow any tool to contact both a battery terminal and the UPS cabinet or another
battery terminal. Do not lay tools or metal parts on top of batteries.
To ensure continued superior performance of your UPS and to maintain proper charger
operation, you must replace the UPS batteries with the same number and type of batteries.
These batteries must be the same type as the original batteries: valve-regulated, low
maintenance. The replacement batteries should have the same voltage and ampere-hour rat-
ing as the original batteries.
Assume that old batteries are fully charged. Use the same precautions you would use when
handling a new battery. Do not short battery terminals with a cable or tool! Batteries contain
lead. Many areas have regulations about disposing of used batteries. Please dispose of old
batteries properly. DO NOT dispose of batteries in a fire because the batteries could explode.
Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may
be toxic.
This equipment may produce ozone. Take precautions to ensure that the concentration of
ozone is limited to a safe value (0.1 ppm {0.2 mg / m} calculated as an 8-hour time-weighted
average).

19
8.1 How to Replace Internal Batteries
Use the following steps to replace the internal batteries:
1. Remove screws where indicated (a).
2. Using caution not to put stress on the LCD

display cable, pull the top panel forward and
place it on top of the UPS.
3. Unscrew the bottom panel screws (b).
4. Lift up the front panel to disengage the

locking tabs and then pull the panel for-
ward to remove.
5. Remove Battery Cover “A” screws where

indicated. Rotate cover in direction of arrow
and remove cover.
6. Remove Battery Cover “B” screws where

indicated. Slide cover to the right then lift to
remove.

20
7. Pull the upper batteries out and place onto a flat, stable surface.
8. Pull the lower batteries out and place onto a

flat, stable surface.
9. Remove the batteries from their cradles. See

“Recyling the Used Battery” for proper dispos-
al.
10. Install the new batteries.
11. Reinstall the trays and battery covers.
12. Reinstall the lower, then upper front covers.
8.2 Recycling the Used Battery

Contact your local recycling or hazardous waste centre for information on proper disposal of the
used battery.
WARNING
• Do not dispose of the battery or batteries in a fire. Batteries may explode. Proper dispos-
al of batteries is required. Refer to the local codes for disposal requirements.
• Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the
skin and eyes. It may be toxic.
CAUTION
Do not discard the UPS or the UPS batteries in the trash. This product contains sealed lead-acid
batteries and must be disposed of properly. For more information, contact your local recycling or
hazardous waste centre.

21
9.0 Specifications
Powerware reserves the right to change specifications without prior notice.
This section provides the following specifications for the Powerware 9120 6kVA model:
• Electrical input and output
• Environmental and safety
• Weights and dimensions
• Battery
Table 4. Electrical Input
240V Models
Nominal Voltage 240V default; 208, 220, 230, 240V selectable
Voltage Range 184-276V for 208, 220, 230, 240V nominal
Low line is 120V at 25% load, 140V at 50% load, 160V at
75% load, 184V at 100% load without battery discharge
Nominal Frequency 50/60 Hz, ±5% user-selectable
Noise Filtering MOVs and line filter for normal and common mode noise
Connections Hardwired Input 10mm2 max. cable, separate bypass source,
terminals standard
Input Power Factor 0.97
Max. Input Current 30A
Table 5. Electrical Output

240V Models
Power Levels 6000VA, 4200W
(rated at nominal inputs)
Regulation Nominal output voltage ±2%
(Normal mode)
Overload Capacity 100 - 125% 1 minute
125 - 150% 10 seconds
Voltage Waveform Normal mode: Sine wave; <5% THD with full PFC and
nonlinear load
Output Connections Hardwired 10mm2 cable maximum

22
Table 6. Environmental and Safety

240V Models
Operating Temperature 0°C to 40°C 0-1500 metres above sea level
0°C to 35°C 1500-3000 metres above sea level
Optimal battery performance: 25°C
Storage Temperature -15°C to 50°C
Relative Humidity 0-95% noncondensing
Operating Altitude Up to 3,000 metres above sea level
Audible Noise Less than 55 dBA
Surge Suppression ANSI/IEEE C62.41 (1991); ANSI/IEEE C62.45 (1987)
Category B
Safety Conformance AS/NZS 3260
EMC AS/NZS 2064, AS/NZS 3548, C-Tick Marked,
AS/NZS 61000-4-2, -3, -4, -5 Compliant, AS/NZS 62040-2
Table 7. Weights and Dimensions

UPS 240V Models
Dimensions
(WxDxH) 280 x 580 x 570 mm
Weight 91kg
Table 8. Battery
240V Models
Battery Rating 7Ah, 12V
Battery Quantity 20
Backup Time (full load) 8 minutes
Recharge Time Less than 8 hours for 90%
Battery Type Sealed lead acid, maintenance free

23
10.0 Troubleshooting
If you have a question or problem, the troubleshooting table may help (See Table 8). If you need assis-
tance, phone Powerware Service or your local Powerware office. Please have the model number and serial
number (located on the rear of the unit) available.
If the unit must be returned, Powerware will give you a Return Authorisation (RA) number. Phone
Powerware National Service & Repair Centre on 1300 303 059 for an RA number before returning the unit
for any reason.
This section explains:

• UPS alarms and conditions
• How to silence an alarm
Audible Alarms and UPS Conditions

The UPS has an audible alarm feature to alert you of potential power problems. When the alarm
is activated, the UPS beeps in different intervals according to a particular condition. Use Table 10
to determine and resolve the UPS alarms and conditions.
Silencing an Audible Alarm

There are two ways to silence the alarm for an existing fault:
• Press one of the front panel control buttons ( , , or ↵ ).
• Turn the Alarm Silence option on through the front panel (see Section 5.0 "Configuration").
If UPS status changes, the alarm beeps, overriding the previous alarm silencing. The alarm does
not silence if there is a low battery condition.

24
Table 8. Troubleshooting
LCD Message or Possible Cause Action
Condition
UPS does not turn on. The UPS is not correctly Check connections to the power source.
connected to the power source.
The wall outlet is faulty. Have a qualified electrician test and repair the
outlet.
The Inverter Shutdown connector Reconnect or close the Inverter Shutdown switch
is missing or open. (see Section 6.1) Restart the UPS.
A circuit breaker or an input Push the circuit breaker button or replace the
fuse on the rear panel is open. fuse. Restart the UPS.
LCD panel is blank. The UPS is in Standby mode. Press and hold the button until you hear the
UPS beep (approximately one second)
The LCD has failed. Contact your service representative.
UPS does not provide The battery may be fully Connect the UPS to a power source for 24 hours
the expected backup discharged because of: to charge the battery. Perform a battery test
time • long-term storage (see Section 4.0 "Configuration")
• frequent power outages If the battery test fails, see Section 8.0
• end of battery life "Replacing Batteries" to replace the battery.
During extended power outages, save your work
and turn off your equipment to conserve battery
power.
The UPS operates The equipment is not Verify that the equipment is properly connected
normally, but some or connected to the UPS. to the UPS.
all of the protected The output circuit breaker Reset the circuit breaker (push the circuit
equipment is not on. (if applicable) is open. breaker button or reset the switch).
On-Battery Utility power failure. The UPS is powering your equipment with its
1 beep every 5 seconds. internal battery. If this is an extended power out
age, save your work and turn off your equip
ment to conserve battery power.

25
Table 8. Troubleshooting (cont.)
Condition
Low Battery The battery is running low. 2 minutes or less of battery power remains
2 beeps every 5 seconds. (depending on load and battery charge).
Prepare for a shutdown. Save your work and
turn off your equipment. The alarm cannot be
silenced.
BAT Test Failure The battery needs replacing. See Section 8.0 "Replacing Batteries" to replace
3 beeps every 5 seconds. the battery.
O/P Overload Power requirements exceed Remove some of the equipment from the UPS.
2 beeps per second. UPS capacity (110-125% for 1 The UPS automatically switches back to Normal
minute or 126-150% for 10 mode when the capacity returns to an acceptable
seconds) or the load is defective. level. You may need to obtain a larger capacity
The UPS switches to Bypass UPS.
mode.
BAT O/P Overload The UPS is on battery, and Shutdown is imminent (30 seconds). Save your
2 beeps per second. the power requirements work and turn off your equipment. Turn off and
exceed UPS capacity (130% unplug or remove utility power from the UPS.
for 10 seconds or >130% for Remove some of the equipment from the UPS.
1.5 seconds) or the load is Restart the UPS. You may need to obtain a
defective. larger capacity UPS.
Site Fault Ground wire connection Have a qualified electrician correct the wiring.
1 beep per second. does not exist or the line To disable this alarm, see Section 5.0
and neutral wires are "Configuration"
reversed in the wall outlet.
Battery Test The UPS is performing a None. The UPS returns to Normal mode when
battery test. it completes a successful battery test.
Over Temperature UPS internal temperature Shutdown is imminent. Save your work and turn
Constant beep. is too high. off your equipment. Turn off the UPS. Clear
vents and remove any heat sources. Ensure the
airflow around the UPS is not restricted. Wait at
least 5 minutes and restart the UPS. If the condi
tion persists, contact your service representative.

26
Table 8. Troubleshooting (cont.)
Condition
Overcharge Batteries are over-charged. Save your work and turn off your equipment.
Constant beep. Turn off the UPS. Contact your service
representative.
O/P Short Output short circuit. Save your work and turn off your equipment
representative.
High O/P V High output voltage. Save your work and turn off your equipment.
representative.
Low O/P V Low output voltage. Save your work and turn off your equipment.
representative.
DC Bus Fault High internal DC bus Save your work and turn off your equipment.
2 beeps per second. voltage. Turn off the UPS. Contact your service
representative.
Bypass not Avail Bypass voltage outside Warning only. Adjust bypas input voltage, if
bypass range. possible

27
11.0 Warranty
WARRANTY Information
This Warranty is subject to Eaton Power Quality Pty Ltd (EPQ) standard Conditions of Sale which
govern all sales of products by Eaton Power Quality Pty Ltd.
1. EPQ products, in general, are warranted against failure due to faulty materials and/or work-
manship for a period of two years from despatch date (ex EPQ store) as per invoice. The
Ferroresonant and 95 Series Power Conditioners and Dry Type Transformers have an
extended warranty - 5 years from date of despatch.
2. If, within the applicable Warranty period, any EPQ product does not meet the warranty speci-
fied above, and the product was installed and operated in accordance with Australian stan-
dards and EPQ standard installation procedures, EPQ shall thereupon correct any defects
due to faulty materials and/or workmanship.
3. Any modifications made to the product other than those made by EPQ or its authorised repre-
sentative may cause the Warranty to be void.
4. For units up to 3kVA that are installed as a portable device, the Warranty covers repair or
replacement of defective parts at the factory, or other service locations as nominated by EPQ,
provided the unit has been returned by the user packed adequately to prevent shipping dam-
age, and approval has been obtained from EPQ before shipment. All costs associated with
the return of the product to EPQ are at the customer’s expense.
For hardwired products 3kVA and above, the Warranty covers on site repair (Metropolitan
area, Capital Cities only) during normal working hours, by EPQ technicians or appointed
agents. For units installed in remote locations, EPQ may, at its discretion, request the equip-
ment to be recovered and returned to the factory or other nominated service locations. In this
case, it is the customer’s responsibility to pack the equipment adequately to prevent shipping
damages and pay freight charges to the location nominated by EPQ. Approval to return
goods must be obtained from EPQ before the goods are despatched.
5. Units returned for in-warranty repairs, which are found not to be defective, will be subject to
an inspection and handling charge, plus transportation charges.
6. High grade batteries, designated for Uninterruptible Power Supply (UPS) applications, are
supplied by EPQ for use with EPQ UPS equipment. These batteries have a finite life
expectancy depending on a number of variables, including rate of discharge, depth of dis-
charge, operating temperature, etc.

28
7. Providing that the batteries are used within the limits as set out in the battery manufacturer’s
warranty statement and are provided as an integral part of new equipment, they are guaran-
teed for two years, from despatch date as per invoice. A copy of this warranty statement is
available on request. Batteries provided as spare parts or replacements have a one year war-
ranty. Other optional warranty terms for batteries are available on request.
8. EPQ reserves the right to charge for replacement batteries if within the one year guarantee
period replacement batteries are necessary as a result of misuse or misapplication by the
purchaser or end user.

AFFI X
PO STAG E
STAM P
Eaton Power Quality Pty Ltd
13 Healey Road
DANDENONG VIC 3175
AUSTRALIA

Standard Warranty Registration
UPS Model Number: ............................................ UPS Serial Number: ....................................... Date of Purchase: ...../...../.......
Contact Person: ...................................................................................................................................................................................
Company/Organisation: ......................................................................................................................................................................
Address: ..............................................................................................................................................................................................
City: .................................................. State: .......................... Country: ................................ Postcode: ...............
Telephone: ......................................... Fax: ....................................... E-mail: ...............................................................
1. Where did you purchase this Powerware UPS from? 6.Please specify the equipment being protected by your Powerware UPS?
Retail Store Computer Store Powerware Distributor Direct from Powerware Brand........................................Model .................................. Operating System .........................
7.How would you classify your type of business?
Electrical Wholesaler Mail Order Catalogue Internet Other .............
2. Why did you purchase a Powerware UPS? (Check all that apply) Retail Wholesale/Distribution Manufacturing Telecommunications
Recommendation Reputation After Purchase Support Features Government/Eduction Banking/Finance Restaurant/Hotel Other .............................
8.What is your company’s annual revenue?
Price Other .................................................................................................
3. What price did you pay for this Powerware UPS? ........................................................... Less than $1m $1m-5$m $5m-$20m $20m-$100m Greater than $100m
4. What features of a UPS are important to you? 9.Approximately how many personal computers are there in your company?
Appearance Front Panel Display Backup Time RS232 Less than 10 10-20 20-50 50-200 Greater than 200
10.Do you plan to purchase more UPS or Power Protection products?
Communications UPS Management Software Other ...................................
5. What equipment do you intend to protect with this Powerware UPS? Within 1 month 1-6 months 6-12 months Unlikely
11.Would you like information about Powerware Extended Warranty ?
Personal Computer(s) Workstation(s) Service/Network Equip.
Yes No
Midrange Computer(s) Mainframe(s) Industrial Automation 12.Would you like to be kept informed about new Powerware product developments and be added
Telecommunications Equipment Retail/Point-of-Sale Equipment Facilities/ to our customer service database?
Building wide protection Other ................................. Yes (you will receive mail from Powerware at least three (3) times per year) No
31
Powerware Australia/New Zealand

Offices
Head Office - Sydney
Eaton Power Quality Pty Ltd ABN 82 054 056 709
119-127 Wicks Road
North Ryde NSW 2113
Phone: 61-2-9878 5000
Fax: 61-2-9887 2186
National Service and Repair Centre 1300 303 059
Web Site: www.powerware.com
Customer Service Offices

Adelaide Brisbane
PO Box 481, Marlestone Business Centre Unit 4, 11 Donkin Street
SA 5033 West End QLD 4101
Phone: 08-8347-3622 Phone: 07-3891-1211
Fax: 08-8445-6328 Fax: 07-3891-2492
Melbourne Perth
13 Healey Road 23 Geddes Street
Dandenong VIC 3175 Balcatta WA 6021
Phone: 03-9706-5022 Phone: 08-9240-5655
Fax: 03-9794-9150 Fax: 08-9240-5644
Sydney Auckland
119-127 Wicks Road PO Box 39-572
North Ryde NSW 2113 Howick
Phone: 02-9949-6000 Auckland New Zealand 1705
Fax: 02-9907-9802 Phone: 09-535 3084
Fax: 09-535 3083

32
You have purchased a UPS that will provide you with many years of service, protecting your equipment
from surges, sags, and blackouts. This product incorporates the highest quality standards in engineering,
manufacturing and testing, and carries a 2 year warranty against defects in material and workmanship.
This product is backed by over 60 years of pride and integrity. We are sure you will agree, there is no sub-
stitute for a Powerware product.
Did you know that Powerware also makes:
• Single Phase UPS systems up to 15kVA

• Three Phase UPS systems to 120kVA
• Parallel Three Phase UPS Systems to 1MVA
• Plug in Power Conditioners to 3kVA
• Hardwired Single Phase Power Conditioners to 22.5kVA
• Constant Voltage Transformers to 7.5kVA
• AC/DC switching and linear Power Supplies
• CVDC Constant Voltage Ferroresonant Power Supplies
• Low Voltage General Purpose Transformers
• Industrial Control Transformers
• Telecommunications DC Systems
Powerware products are available through an extensive distribution network. These distributors offer litera-
ture, technical assistance, and a wide array of off-the-shelf products for the fastest possible delivery. In
addition, Powerware field sales offices are conveniently located to provide prompt attention to customer
needs. Call Powerware direct to find the location of your closest authorised distributor.
Powerware: Worldwide Manufacturers of Power Protection, Conversion and Transformation

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POWERWARE® 9120

Downloaded from www.Manualslib.com manuals search engine

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Powerware reserves the right to change specifications without prior notice.

Where the brand name “Powerware” is used,

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To reduce the risk of electric shock, install in a temperature-controlled and humidity-

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1.0 UPS Features

Fig 1. Powerware 9120 6kVA Controls and Indicators

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The UPS is intended for indoor use only.

The unit must have unrestricted airflow.

To maximise the battery life, an ambient temperature of 15oC to 25oC is recommended.

Ambient Operating Temperature < 1500m 0oC to 40oC

Recommended Temperature 15oC to 25oC

Storage Temperature -15oC to +50oC

Cooling Type Forced Air

Humidity 0.95% non-

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Fig 2. Powerware 9120 6kVA Rear Panel

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2.3.1 Installing the UPS

Fig 3. Single Supply Wiring

Fig 5. Single Supply Wiring

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Fig 4. AC Supply with Separate Bypass Supply

Fig 6. AC Supply with Separate Bypass Supply

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6. If computer or alarm connections are required, they should be connected in

2.3.2 Installing External Battery Cabinets

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3.0 Quick Startup

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4.1 UPS Front Panel

Scroll On/Off Enter

Figure 7. UPS Front Panel

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4.2 Turning the UPS On

Starting the UPS on Battery

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Table 1. Configuration Mode Parameters

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Table 1. Configuration Mode Parameters (cont.)

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6.0 Additional UPS Features

6.1 Inverter Shutdown

Figure 9. Inverter Shutdown Connector

6.2 Communication Port (standard)

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Table 2. Communication Port Pin Assignment

6.3 Communication Slot

6.4 SNMP/Web Adapter

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6.5 Relay Card (optional extra)

Table 3. Relay Card (AS/400) Pin Assignment

JP1 (default) JP2 JP3