LCD KVM Switch CL5708 / CL5716 User Manual

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LCD KVM Switch

CL5708 / CL5716
User Manual

www.aten.com
CL5708 / CL5716 User Manual

EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at their own expense.

FCC Caution:
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.

Warning:
Operation of this equipment in a residential environment could cause radio
interference.

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.

KCC Statement

RoHS
This product is RoHS compliant.

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CL5708 / CL5716 User Manual

User Information
Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com

Telephone Support
For telephone support, call this number:
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.

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CL5708 / CL5716 User Manual

Package Contents
Basic Package
The basic CL5708 / CL5716 package consists of:
 1 CL5708 / CL5716 KVMP Switch with standard Rack Mounting Kit
 2 Custom KVM Cable Sets
 1 5-in-1 USB / PS/2 Console Cable
 1 Firmware Upgrade Cable
 1 Power Cord (AC Power Models)
 1 User Instructions*

Optional Equipment
Depending on any optional equipment that you may have purchased, one of the
following may be included in your package:
 Standard Rack Mounting Kit - Long
 Easy-Installation Rack Mounting Kit - Short
 Easy-Installation Rack Mounting Kit - Long
 Fingerprint Identification Module

Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.

* Features may have been added to the CL5708 / CL5716 since this manual
was published. Please visit our website to download the most up-to-date
version of the manual.

© Copyright 2009 - 2019 ATEN® International Co., Ltd.


Manual Date: 2019-05-03
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.

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CL5708 / CL5716 User Manual

Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Basic Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
External Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rear View (AC Power) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2. Hardware Setup
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Standard Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Single Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
AC Power Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Cabling Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Daisy Chain Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3. Basic Operation
Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
The LCD Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

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CL5708 / CL5716 User Manual

LCD Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24


Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Changing Station Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Hot Plugging External Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . 25
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
USB Peripheral Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4. OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
OSD Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
OSD Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
F1: GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
F2: LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
F3: SET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
F5: SKP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
F6: BRC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
F7: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
F8: LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

5. Keyboard Port Operation


Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Invoke Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Number Lock and Minus Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Control and F12 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Select the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Auto Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Invoking Auto Scan: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Computer Keyboard / Mouse Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Quick Hotkey Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
OSD Hotkey Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Port OS Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Set USB Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Restore Default Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

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CL5708 / CL5716 User Manual

6. Keyboard Emulation
Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

7. The Firmware Upgrade Utility


Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Downloading the Firmware Upgrade Package . . . . . . . . . . . . . . . . . . 55
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Consignes de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
CL5708 to Compatible 8-Port Switches . . . . . . . . . . . . . . . . . . . . . . . 72
CL5708 to Compatible 16-Port Switches . . . . . . . . . . . . . . . . . . . . . . 72
CL5716 to Compatible 8-Port Switches . . . . . . . . . . . . . . . . . . . . . . . 73
CL5716 to Compatible 16-Port Switches . . . . . . . . . . . . . . . . . . . . . . 73
Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Standard - Long . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Easy Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Keyboard Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

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CL5708 / CL5716 User Manual

About this Manual


This user manual is provided to help you get the most from your CL5708 /
CL5716 system. It covers all aspects of installation, configuration and operation.
An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CL5708 / CL5716 system.
Its purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, describes how to set up your installation. The
necessary steps from a basic single stage hookup to a complete 32-switch daisy
chained operation are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the CL5708 / CL5716.
Chapter 4, OSD Operation, provides a complete description of the
CL5708 / CL5716's on-screen display (OSD), and how to work with it.
Chapter 5, Keyboard Port Operation, details all of the concepts and
procedures involved in the hotkey operation of your CL5708 / CL5716
installation.
Chapter 6, Keyboard Emulation, provides tables that list the PC to Mac
and PC to Sun keyboard emulation mappings.
Chapter 7, The Firmware Upgrade Utility, explains how to use this
utility to upgrade the CL5708 / CL5716's firmware with the latest available
versions.
An Appendix, provides specifications and other technical information
regarding the CL5708 / CL5716.

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CL5708 / CL5716 User Manual

Conventions
This manual uses the following conventions:

Monospaced Indicates text that you should key in.


[] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦ Bullet lists provide information, but do not involve sequential
steps.
→ Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start → Run means
to open the Start menu, and then select Run.
Indicates critical information.

Product Information
For information about all ALTUSEN products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and
telephone numbers:

International http://www.aten.com
North America http://www.aten-usa.com

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CL5708 / CL5716 User Manual

This Page Intentionally Left Blank

x
Chapter 1
Introduction
Overview
The CL5708 / CL5716 SlideawayTM LCD KVMP Switch is an integrated LCD
console and keyboard, video, and mouse (KVM) switch that offers secure
access to 8 or 16 attached computers and mounts in only 1U of rack space. It
features an independently retractable 17” LED-backlit LCD monitor and
keyboard with built-in touchpad. An extra console port is provided on the rear
panel to manage the LCD KVM switch from an external console (monitor,
keyboard, and mouse) up to 20 meters away. For added convenience it also
supports an external USB mouse.
The CL5708 / CL5716 supports both PS/2 and USB keyboards and mice for
the connected computers, and the CL5708 / CL5716 supports USB peripheral
devices to be used with the attached computers. A single CL5708 / CL5716 can
control up to 8 or 16 computers. As many as 31 additional compatible KVM
switches can be daisy chained together, so that up to 256 or 512 computers can
all be controlled from a single keyboard, monitor, and mouse console. (See the
Appendix for a list of compatible ATEN switches.)
The CL5708 / CL5716 is built on a modular design. The KVM section can be
detached from the switch section for convenient maintenance and repair.
There are four models in the series as outlined in the following table:

Model LCD Panel KVM Ports


CL5708M 17" 8
CL5716M 17" 16
CL5708N 19” 8
CL5716N 19” 16

Your CL5708 / CL5716 investment is protected by an included firmware


upgrade utility. You can stay current with the latest functionality
improvements by downloading firmware update files from our website as they
become available, and using the utility to quickly and conveniently perform the
upgrade.
Setup is fast and easy: plugging cables into their appropriate ports is all that is
entailed. Because the CL5708 / CL5716 intercepts keyboard input directly,

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CL5708 / CL5716 User Manual

there is no software to configure, no need to get involved in complex


installation routines, nor any need to be concerned with incompatibility
problems. Access to any computer connected to the installation is easily
accomplished either by entering hotkey combinations from the keyboard, or by
means of a powerful, mouse driven, OSD (on-screen display) menu system. A
convenient Auto Scan feature also permits automatic scanning and monitoring
of the activities of all computers running on the installation one by one.
There is no better way to save time and money than with a CL5708 / CL5716
installation. By using the CL5708 / CL5716 with its sliding LCD console to
manage your installation, you: eliminate the expense of having to purchase a
separate keyboard, monitor, and mouse for each computer; save all the space
those extra components would take up; save the space that a keyboard, monitor,
and mouse would take with a standard KVM switch; save on energy costs; and
eliminate the inconvenience and wasted effort involved in constantly moving
from one computer to another.

2
Chapter 1. Introduction

Features

 Exclusive LED illumination light - designed by ATEN to illuminate the


keyboard and touchpad to allow visibility in low-light conditions
 Integrated KVM console with 17” or 19” LED-backlit LCD in a
SlideawayTM housing
 Space saving technology – up to two consoles (one bus) control up to 8 or
16 computers
 Daisy chain up to 31 additional units – control up to 256 (CL5708) or 512
(CL5716) computers from a single console
 Dual Interface – supports computers with PS/2 or USB keyboards and mice
 USB port allows each computer to access USB peripherals1
 Multiplatform support – Windows 2000/XP/Vista, Linux, Mac, and Sun
 Supports multimedia USB keyboards for PC, Mac and Sun
 Auto PS/2 and USB interface detection
 Keyboard and mouse emulation (PS/2 and USB) for smooth switching and
simultaneous booting of multiple computers even when the console focus
is elsewhere
 Superior video quality – supports resolutions up to 1280 x 1024 @ 75 Hz
 No software required – convenient computer selection via mouse-driven,
intuitive OSD (on-screen display) menus and hotkeys
 Auto-senses station's position on daisy chained installations; no need for
manual dip switch setting; front panel led indicates station's position
 Port names automatically reconfigured when station sequence is changed
 Two level password security – authorized users view and control computers
 Supports one administrator and four user accounts with separate profiles
 Auto Scan mode enables continuous monitoring of user-selected computers
 Broadcast support – commands from the keyboard can be broadcast to all
available computers on the installation
 Hot pluggable – add or remove computers without having to power down
the switch
 Beeper on/off via hotkey and OSD

1. The USB peripheral function only works with USB cable set connections. It will not
work with PS/2 cable set connections.

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CL5708 / CL5716 User Manual

 Firmware upgrades to all the chained KVM switches at the same time via
the daisy chain cable
 Extra console port – manage computers from an external console (monitor,
USB or PS/2 keyboard and mouse)
 Supports external USB mouse
 Conveniently located station and port selectors, each with two 7-segment
LED displays to quickly switch to target computers
 Dedicated Hotkey mode and OSD Invocation Keys reduce the number of
keystrokes and provide quick access to these functions
 OSD tree structure makes finding and managing computers easy
 Console lock – enables the console drawer to remain securely locked away
when not in use
 OSD port list automatically expands when new stations are added
 Security – Administrator/User password authorization for enhanced
security protection; Administrator access rights synchronized between
master and slave stations
 OSD screen automatically adjusts to resolution changes
 Two types of logout: manual and timed
 SlideawayTM housing is slightly less than 1U with top and bottom
clearance for smooth operation in 1U of rack space
 DDC emulation – video settings of each computer are automatically
adjusted for optimal output to the monitor
 Standard 105-key keyboard
 Keyboard status restored when switching computers
 Keyboard language supports English (US), English (UK), French,
German, German (Swiss), Greek, Hungarian, Italian, Japanese, Korean,
Russian, Spanish, Swedish and Traditional Chinese

4
Chapter 1. Introduction

Requirements
External Console
The following hardware components are required for the external console:
 A VGA, SVGA, or multisync monitor capable of displaying the highest
resolution provided by any computer in the installation.
 A USB or PS/2 keyboard and mouse

Computers
The following equipment must be installed on each computer:
 A VGA, SVGA, or multisync video graphics card with an HDB-15 port.

Note: The integrated LCD monitor's maximum resolution is


1280 x 1024 @ 75 Hz. Make sure that none of the computer
resolution settings exceed the LCD monitor's maximum resolution.

 PS/2 mouse and keyboard ports (6-pin Mini-DIN), or at least one USB port.
 Direct support Sun USB systems; or, for Sun legacy systems, an ATEN
CV130A Sun Console Converter.

Cables
Substandard cables may damage the connected devices or degrade overall
performance. For optimum signal integrity and to simplify the layout, we
strongly recommend that you use the high quality CS Custom Cable sets
described below:

Function Length Part Number


KVM switch to KVM switch 0.6 m 2L-1700
(Daisy chaining) 1.8 m 2L-1701
3m 2L-1703
5m 2L-1705
15 m 2L-1715
KVM switch to computer PS/2 1.2 m 2L-5201P
1.8 m 2L-5202P
3.0 m 2L-5203P
6.0 m 2L-5206P
1.8 m 2L-5702P
USB 1.2 m 2L-5201U
1.8 m 2L-5202U
3.0 m 2L-5203U
5.0 m 2L-5205U

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CL5708 / CL5716 User Manual

Operating Systems
Supported operating systems are shown in the table, below:

OS Version
Windows 2000 and higher
Linux RedHat 7.1 and higher
SuSE 9.0 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX AIX 4.3 and higher
FreeBSD 4.2 and higher
Sun Solaris 8 and higher
Novell Netware 5.0 and higher
Mac OS 9 and higher
DOS 6.22

6
Chapter 1. Introduction

Components
Front View

2
17
1
EXIT I LIGHT

3
2

16

5
6

4
15
14

7 13
8 12
9
10 11

Note: The CL5716 is pictured in the diagrams of this chapter. However, the
CL5708 is the same as the CL5716, except that it has 8 KVM ports.

7
CL5708 / CL5716 User Manual

No. Component Description


1 Handle Pull to slide the KVM module out; push to slide the module in
(see item 2 in this table).
2 Slide Release In order to slide the console out, you must first release it by
sliding these tabs to the inside. See page 19 for details on
sliding the console in and out.
3 LCD Display After sliding the KVM module out, flip up the cover to access
the LCD monitor.
4 LCD Controls The LCD On/Off switch is located here, as well as buttons to
control the position and picture settings of the LCD display.
See page 23 for details.
5 Port LEDs An ON LINE LED lights to indicate that the computer
attached to its corresponding port is up and running.
6 Keyboard Standard 105-key keyboard
7 Touchpad Standard mouse touchpad
8 Station/Port Press the UP or DOWN buttons for the Port ID and Station ID
Switches to bring the KVM focus to the computer attached to the
corresponding port. See Manual Port Switching, page 26.
9 External Mouse A USB mouse port is provided for users who prefer to use an
Port external mouse.
10 Power LED Lights to indicate that the unit is receiving power.
11 Rack Mounting The rack mount brackets located at each corner of the unit
Brackets secure the chassis to a system rack.
12 Lock LEDs Num Lock, Caps Lock, Scroll Lock LEDs are located here.
13 Reset Switch Located to the right of the Lock LEDs. Press this recessed
switch in with a small object to perform a system reset.
14 Firmware  Firmware Upgrade Port: The Firmware Upgrade Cable
Upgrade that transfers the firmware upgrade data from the adminis-
Section
trator's computer to the CL5708 / CL5716 plugs into this
RJ-11 connector.
 Firmware Upgrade Switch: During normal operation this
switch should be in the NORMAL position. (See The Firm-
ware Upgrade Utility, page 55 for firmware upgrading
details.)
15 USB Port The USB port is available to connect a USB 1.1 peripheral
device (flash drive, CD-ROM drive, etc.) to the switch.
16 LED Illumination Illuminates the keyboard and touchpad to allow visibility in
Light low-light conditions.
17 Exit/Light Press the Exit/Light pushbutton for two seconds to turn the
Pushbutton LED Illumination Light On or Off. (Default: On)

8
Chapter 1. Introduction

Rear View (AC Power)


1 2 3 4

5 6

No. Component Description


1 Power Socket This is a standard 3-prong AC power socket. The power cord
from an AC source plugs in here.
2 Power Switch This standard rocker switch powers the unit on and off.
3 Daisy Chain Port When daisy chaining units, the cable plugs in here.
4 KVM Port The cables that link to the computers plug in here.
Section Note: The shape of these SPHD connectors has been
specifically modified so that only KVM cables designed to
work with this switch can plug in (see the Cables section on
page 5, for details). Do NOT attempt to use ordinary 15 pin
VGA connector cables to link these ports to the computers.
5 Grounding The grounding wire used to ground the switch attaches here.
Terminal
6 External For flexibility and convenience, the CL5708 / CL5716
Console Port supports an independent, external, KVM console.
The external console keyboard, monitor, and mouse cables
plug in here.

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CL5708 / CL5716 User Manual

This Page Intentionally Left Blank

10
Chapter 2
Hardware Setup
Overview
For convenience and flexibility that allows mixing PS/2 and USB interfaces,
the CL5708 / CL5716 design utilizes custom KVM cables that serve as
intermediaries between the KVM switch and the connected computers.
A separate custom KVM cable is required for each computer connection. The
custom KVM cables are listed in the Cables section on page 5. Consult your
dealer to find out which custom KVM cables best fit your needs.

Before you Begin

1. Important safety information regarding the placement of this


device is provided on page 61. Please review it before proceeding.
2. Make sure that the power to all devices connected to the
installation are turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.

Note: 1. It takes two people to mount the switch: one to hold it in place, the
other to screw it in.
2. The standard rack mounting kit does not include screws or cage nuts.
If you need additional screws or cage nuts, contact your rack dealer.
3. Allow at least 5.1 cm on each side for proper ventilation, and at least
12.7 cm at the back for the power cord and cable clearance.
4. Optional mounting kits – including single person Easy Installation
kits – are available with a separate purchase. See Optional Rack
Mounting, page 77 for details.

11
CL5708 / CL5716 User Manual

Standard Rack Mounting


A standard rack mounting kit is provided with your CL5708 / CL5716. The kit
enables the switch to be mounted in rack with a depth of 42.0–77.0 cm.

L Brackets

Side Mountng
Brackets

To rack mount the switch, do the following:


1. While one person positions the switch in the rack and holds it in place, the
second person loosely screws the front brackets to the rack.

12
Chapter 2. Hardware Setup

2. While the first person still holds the switch in place, the second person
slides the L brackets into the switch's side mounting brackets, from the
rear until the bracket flanges contact the rack, then screws the L brackets
to the rack.

3. After the L brackets have been secured, tighten the front bracket screws.

Grounding
To prevent damage to your installation it is important that all devices are
properly grounded.
Use a grounding wire to ground the CL5708 / CL5716 by connecting one end
of the wire to the grounding terminal, and the other end of the wire to a suitable
grounded object.

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CL5708 / CL5716 User Manual

Single Level Installation


In a single level installation, there are no additional switches daisy chained
from the first unit. To set up a single level installation, refer to the installation
instructions and diagrams on the following pages (the numbers in the diagrams
correspond to the numbers of the installation steps).

AC Power Models
1. Ground the unit.
2. If you choose to connect an external console to the CL5708 / CL5716, use
the console cable provided to plug a keyboard, monitor, and mouse into
the Console Port. See Cabling Diagrams, page 16.

Note: 1. Using an external console is optional.


2. The maximum distance between the switch and the external
monitor is 20 m.

3. For each of the computers you are installing, use a KVM cable set (as
described in the Cables section on page 5), to connect any available KVM
port to the computer's keyboard, video and mouse ports. See KVM Cable
Installation Diagrams, page 16.

Note: The maximum distance between the switch and a computer is 10 m.

4. Plug the power cord into the CL5708 / CL5716 power socket and into a
AC power source.
5. Power on the CL5708 / CL5716 (see Powering Off and Restarting,
page 22 for details). After the CL5708 / CL5716 is powered on, power on
the computers.

14
Chapter 2. Hardware Setup

AC Power Installation Diagram

4 3

15
CL5708 / CL5716 User Manual

Cabling Diagrams
Use the following diagrams as a guide for attaching cables to an external
console and/or computers you will be connecting to the CL5708 / CL5716.

Console Cable Installation Diagram

USB PS/2
VGA

KVM Cable Installation Diagrams


USB KVM Cable Connection PS/2 KVM Cable Connection

3 3

16
Chapter 2. Hardware Setup

Daisy Chain Installations


To control even more computers, up to 31 compatible KVM switches can be
daisy chained down from the CL5708 / CL5716 (see the Appendix for a list of
compatible ATEN switches). In a complete installation, as many as 256 or 512
computers can be controlled from the CL5708 / CL5716. Tables showing the
relation between the number of computers and the number of units needed to
control them are provided on page 72 in the Appendix.
To set up a daisy chain installation, first make sure that power to all the devices
you will be connecting have been turned off. Then, refer to the daisy chain
installation diagram on page 18, as you do the following:
1. Use a daisy chain cable set (described in the Cables section, page 5), to
connect the Chain Out port of the CL5708 / CL5716 to the Chain In port
of the first slave switch (first station out to second station in, second
station out to third station in, etc.).
2. Use compatible KVM cable sets to connect any available KVM port on the
daisy chained switch to the keyboard, video and mouse ports of the
computers you are installing. See KVM Cable Installation Diagrams,
page 16.

Note: The maximum distance between the switch and a computer is 10 m.

3. Repeat the above steps for any additional units you wish to add to the
chain.
4. Power up the installation according to the following procedure:
a) Power on the CL5708 / CL5716.
b) Power on each station on the installation in turn (second station, then
third station, etc.).
In each case, wait for the station ID to be ascertained and displayed on
the current station before powering on the next one.
c) After all the stations are turned on, power on the computers.

Note: 1. The maximum distance between any two stations is 15 m.


2. The total maximum distance from the first station to the last station is
100 m, regardless of the number of stations in the chain.

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CL5708 / CL5716 User Manual

Daisy Chain Installation Diagram

CHAIN OUT

CL5708 / CL5716

CHAIN OUT

CHAIN IN

COMPATIBLE
SWITCH

CHAIN OUT

CHAIN IN

COMPATIBLE
SWITCH

TO NEXT
STATION

18
Chapter 3
Basic Operation
Opening the Console
The CL5708 / CL5716's console is located under the top cover. To access the
console, slide the console module out and raise the cover.

Note: As a safety precaution, to keep the console from accidentally sliding


out, the console is locked into the In position. Before you can pull the
console module out, you must release it by pushing the catches on the
unit's front panel toward the center of the switch.

19
CL5708 / CL5716 User Manual

Closing the Console


To slide the console module back in, close the cover and do the following:
1. Pull the safety catches on the unit's side rails toward you and push the
module in until it stops.
2. Release the catches; pull the module slightly toward you; then push it all
the way in.

Note: The reason for the two step procedure is to minimize the chances of you
pinching your fingers when sliding the module in.

20
Chapter 3. Basic Operation

Operating Precautions
The maximum load bearing capacity of the keyboard module is 30kg.
Failure to heed the information below can result in damage to the
keyboard module.

Right!

Rest your hands and arms lightly on the


keyboard module as you work.

Wrong!

 DO NOT lean your body weight on the


keyboard module.
 DO NOT place heavy objects on the
keyboard module.

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CL5708 / CL5716 User Manual

Powering Off and Restarting


If it becomes necessary to power off the CL5708 / CL5716, do the following
before restarting it:
1. Shut down all the computers that are attached to the CL5708 / CL5716.

Note: Unplug the power cords of any computers that have the Keyboard
Power On function. Otherwise, the CL5708 / CL5716 will still
receive power from the computers.

2. Unplug the CL5708 / CL5716 from its power source.


3. Wait 10 seconds, then plug the CL5708 / CL5716 back in.
4. After the CL5708 / CL5716 has started and ascertained its station ID,
power on the computers.

Note: If you have shut down more than one station, power up the highest
station first and work your way down to the lowest one.

22
Chapter 3. Basic Operation

LCD OSD Configuration


The LCD Buttons
The LCD OSD allows you to set up and configure the LCD display. Four
buttons are used to perform the configuration, as described in the table, below:

Button Function
MENU  When you have not entered the LCD OSD Menu function,
pressing this button invokes the Menu function, and brings up
the Main Menu.
 When you have entered the LCD OSD Menu function, and
have reached a setting choice with the navigation buttons,
pressing this button brings up its adjustment screen.
When navigating through the menus, this button moves you Right
or Up. When making an adjustment, it increases the value.
When navigating through the menus, this button moves you Left
or Down. When making an adjustment, it decreases the value.
EXIT  When you have not entered the LCD OSD Menu function,
pressing this button performs an auto adjustment. An auto
adjustment automatically configures all the settings for the LCD
panel to what the OSD considers their optimum values to be.
 When you have entered the LCD OSD Menu function, pressing
this button exits the current menu and returns you to the
previous menu. Use it to leave an adjustment menu when you
are satisfied with the adjustment you made.
 When you are at the Main Menu, pressing this button exits the
LCD OSD.

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CL5708 / CL5716 User Manual

LCD Adjustment Settings


An explanation of the LCD OSD adjustment settings is given in the table below:

Setting Explanation
Brightness Adjusts the background black level of the screen image.
Contrast Adjusts the foreground white level of the screen image.
Phase If pixel jitter or horizontal line noise is visible on the display,
your LCD may have the wrong phase setting. Adjust the
phase setting to eliminate these problems.
Clock If vertical banding is visible on the display, your LCD may
have the wrong clock setting. Adjust the clock setting to
eliminate vertical banding.
H-Position Positions the display area on the LCD panel horizontally
(moves the display area left or right).
V-Position Positions the display area on the LCD panel vertically
(moves the display area up or down).
Color Temperature Adjusts the color quality of the display. You can adjust the
warmth value, color balance, etc. The Adjust Color
selection has a further submenu that lets you fine tune the
RGB values.
Language Selects the language that the OSD displays its menus in.
OSD Duration Lets you set the amount of time the OSD displays on the
screen. If there is no input for the amount of time you
choose, the OSD display turns off.
Reset Resets the adjustments on all menus and submenus to
their factory default settings.

Note: As an alternative to manually adjusting the LCD settings, you can have
the LCD auto-adjusted for optimum display by pressing the Exit button.
See EXIT, page 23

24
Chapter 3. Basic Operation

Hot Plugging
The CL5708 / CL5716 supports hot plugging - components can be removed
and added back into the installation by unplugging their cables from the ports
without the need to shut the unit down. In order for hot plugging to work
properly, however, the procedures described below must be followed:

Changing Station Positions


You can change a station’s position by simply disconnecting it from its master
and reconnecting it to another switch in the chain. In order for the OSD menus
to correspond to the change, the station IDs must be reset in the OSD.
See RESET STATION IDS, page 39, for details.

Hot Plugging KVM Ports


You can add or remove computers by plugging/unplugging them into/from a
switch’s KVM ports. In order for the OSD menus to correspond to the change,
however, you must manually reconfigure the OSD to reflect the new Port
information. See F3: SET, page 34, and F4: ADM, page 36, for details.

Note: If the computer's Operating System does not support hot plugging, this
function may not work properly.

Hot Plugging External Console Ports


The external keyboard, monitor, mouse and front panel mouse connections can
all be hot plugged. When hot plugging a mouse:
 You may unplug and replug the mouse (to reset the mouse, for example),
as long as you use the same mouse.
 If you plug in a different mouse, all the stations and all the computers on
the installation must be shut down for 10 seconds, then restarted following
the power up sequence described under Step 5 on page 17.

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CL5708 / CL5716 User Manual

Port Selection
The CL5708 / CL5716 provides three port selection methods to access the
computers on the installation: Manual, an OSD (on-screen display) menu
system, and Hotkeys. Manual port switching is discussed below. See
Chapter 4, OSD Operation and Chapter 5, Keyboard Port Operation for more
information.

Manual Port Switching


Use the UP and DOWN Port ID / Station ID selection buttons located on the
keyboard module (page 8) to switch KVM focus to any port on the installation.
Continually pressing any button cycles through the list of available ports/stations.

Port ID Numbering
Each KVM port on the installation is assigned a unique Port ID. The Port ID is
made up of two parts: a Station Number, and a Port Number:
 The Station Number is a two digit number of the switch's position in the
daisy chain sequence. This number is displayed on the front panel station
ID LED.
 The Port Number is a two digit number of the port on the CL5708 /
CL5716 station that a computer is connected to. This number is displayed
on the front panel port ID LED.
 When keying in a Port ID number, the station number precedes the port
number.
 Station and port numbers from 1–9 are padded with a preceding zero, so
they become 01–09.

For example, a computer attached to Port 6 of Station 12 would have a Port


ID of: 12-06.

26
Chapter 3. Basic Operation

USB Peripheral Devices


The front panel USB port is available to connect a USB peripheral device (flash
drive, CD-ROM drive, printer, etc.) to the CL5708 / CL5716. Any computer
connected to the CL5708 / CL5716 can access the USB peripheral on a one-at-
a-time basis. The peripheral device is available to computers connected to the
CL5708 / CL5716 on the same level only, and is not available to computers
connected to daisy chained switches.
The USB peripheral device is automatically detected on target computers when
switching ports on the CL5708 / CL5716. For example, when switching from
a computer connected to port 1 to a computer connected to port 2, the
peripheral device automatically disconnects from the computer on port 1 and
connects to the computer on port 2.

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CL5708 / CL5716 User Manual

This Page Intentionally Left Blank

28
Chapter 4
OSD Operation
OSD Overview
The OSD (on-screen display) is a mouse and keyboard enabled, menu driven
method to handle computer control and switching operations. All procedures
start from the OSD main screen.

Manufacturing Number
The “MFG Number” (Manufacturing Number) is an internal serial number
used by ATEN’s factory and technical support staff to identify products. This
number does not affect products’ warranty. If your product requires after-sales
services, you may provide the MFG Number to ATEN’s sales or technical
support staff to identify the product and model number.

OSD Login
The OSD incorporates a two level (administrator / user) password system.
Before the OSD main screen displays, a login screen appears requiring a
password. If this is the first time that the OSD is used, or if the password
function has not been set, simply press [Enter]. The OSD main screen displays
in administrator mode. In this mode, you have administrator privileges, with
access to all administrator and user functions, and can set up operations
(including password authorization) as you like. However, if the password
function has been set, you must provide an appropriate administrator/user
password in order to access the OSD.

OSD Hotkey
You can display the OSD on the LCD or an external console monitor while also
viewing the display of any port on the CL5708 / CL5716 by pressing the
[Scroll Lock] key twice.

Note: You can optionally change the OSD hotkey to the Ctrl key, in which
case you would press [Ctrl] twice (see OSD Hotkey, page 34). With this
method, you must press the same [Ctrl] key.

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CL5708 / CL5716 User Manual

OSD Main Screen


When you invoke the OSD, a screen similar to the one below appears:

Note: 1. The diagram depicts the administrator's main screen. The user main
screen does not show the F4 and F6 functions, since these are
reserved for the administrator and can't be accessed by users.
2. The OSD always starts in list view, with the highlight bar at the same
position it was in the last time it was closed.
3. Only the ports that have been set accessible by the administrator for
the current logged in user are visible (see SET ACCESSIBLE PORTS,
page 37, for details).
4. If the port list is collapsed, click on a switch number, or move the
highlight bar to it then press the right arrow key to expand the list.
Similarly, to collapse a switch’s port list, click on the switch number,
or move the highlight bar to it then press the left arrow key to collapse
the list.

30
Chapter 4. OSD Operation

OSD Main Screen Headings


The table below describes the OSD Main Screen headings.

Heading Description
SN--PN This column lists the port ID numbers (station number - port
number) for all the KVM ports on the installation. The simplest
method to access a particular computer is move the highlight bar to
it, then press [Enter].
QV If a port has selected for quick view scanning (see Set Quick View
Ports, page 38), an arrowhead displays in this column.
The computers that are powered on and are online have a sun
symbol in this column.

NAME If a port has been given a name (see Edit Port Names, page 38), its
name appears in this column.

OSD Navigation

 To dismiss the menu, and deactivate OSD, click the X at the upper right
corner of the OSD window; or press [Esc].
 To log out, click F8 at the top of the main screen, or press [F8].
 To move up or down through the list one line at a time, click the up and
down triangle symbols (ST) or use the up and down arrow keys. If there
are more list entries than what can appear on the main screen, the screen
will scroll.
 To move up or down through the list one screen at a time, click the up and
down arrow symbols (), or use the [Pg Up] and [Pg Dn] keys. If there
are more list entries than what can appear on the main screen, the screen
will scroll.
 To activate a port, double-click it, or move the highlight bar to it, then
press [Enter].
 After executing any action, you automatically go back to the menu one
level above.

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CL5708 / CL5716 User Manual

OSD Functions
OSD functions are used to configure and control the OSD. For example, you
can rapidly switch to any port, scan selected ports, limit the list you wish to
view, designate a port as a quick view port, create or edit a port name, or make
OSD setting adjustments.
To access an OSD function:
1. Either click a function key field at the top of the main screen, or press a
function key on the keyboard.
2. In the submenus that appear make your choice either by double-clicking it,
or moving the highlight bar to it, then pressing [Enter].
3. Press [Esc] to return to the previous menu level.

F1: GOTO
Clicking the F1 field or pressing [F1] activates the GOTO function. GOTO
allows you to switch directly to a port either by keying in the port's Name, or
its Port ID.
 To use the name method, key in 1; key in the port's Name; then press
[Enter].
 To use the port ID method, key in 2; key in the Port ID; then press
[Enter].

Note: You can key in a partial name or port ID. In that case, the screen will
show all the computers that the user has View rights to (see SET
ACCESSIBLE PORTS, page 37), that match the name or port ID
pattern, regardless of the current list settings (see F2 LIST, page 33, for
details).

To return to the OSD main screen without making a choice, press [Esc].

32
Chapter 4. OSD Operation

F2: LIST
This function lets you broaden or narrow the scope of which ports the OSD
displays on the main screen. The submenu choices and their meanings are
given in the table below.

Choice Meaning
ALL Lists all of the ports on the installation that have been set accessible
by the administrator for the current logged in user.
QUICK VIEW Lists only the ports that have been selected as quick view ports (see
SET ACCESSIBLE PORTS, page 37).
POWERED ON Lists only the ports that have their attached computers powered on.
QUICK VIEW + Lists only the ports that have been selected as quick view ports (see
POWERED ON SET QUICK VIEW PORTS, page 38), and that have their attached
computers powered on.

Move the highlight bar to the choice you want, then press [Enter]. An icon
appears before the choice to indicate that it is the currently selected one.

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CL5708 / CL5716 User Manual

F3: SET
This function allows the administrator and each user to set up his own working
environment. A separate profile for each is stored by the OSD and is activated
according to the username that was provided during login.
To change a setting:
1. Double-click it; or move the highlight bar to it, then press [Enter].
2. After you select an item, a submenu with further choices appears. To make
a selection, either double-click it; or move the highlight bar to it, then
press [Enter]. An icon appears before the selected choice to indicate
which one it is. The settings are explained in the following table:

Setting Function
OSD HOTKEY Selects which hotkey activates the OSD function:

[Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl].

Since the [Ctrl] key combination may conflict with programs running
on the computers, the default is the [Scroll Lock] combination.
PORT ID Allows each user to customize the position where the port ID
DISPLAY appears on the screen. The default is the upper left corner, but
POSITION users can choose to have it appear anywhere on the screen.

Use the mouse or the arrow keys plus Pg Up, Pg Dn, Home, End,
and 5 (on the numeric keypad with Num Lock off), to position the
port ID display, then double-click or press [Enter] to lock the
position and return to the Set submenu.
PORT ID Determines how long a port ID displays on the monitor after a port
DISPLAY change has taken place. The choices are: 3 Seconds (default) and
DURATION ALWAYS OFF.
PORT ID Selects how the port ID is displayed: the port number plus the port
DISPLAY name (PORT NUMBER + PORT NAME) (default); the port number
MODE alone (PORT NUMBER); or the port name alone (PORT NAME).
SCAN Determines how long the focus dwells on each port as it cycles
DURATION;Scan through the selected ports in Auto Scan mode (see F7 SCAN,
page 42). Key in a value from 1–255 seconds, then press [Enter].
Default is 5 seconds; a setting of 0 disables the SCAN function.

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Chapter 4. OSD Operation

(Continued from previous page.)

Setting Function
SCAN–SKIP Selects which computers will be accessed under skip mode (see
MODE F5 SKP, page 40), and Auto Scan mode (see F7 SCAN, page 42.
Choices are:

ALL - All the ports which have been set accessible (see SET
ACCESSIBLE PORTS, page 37);

QUICK VIEW - Only those ports which have been set accessible
and have been selected as quick view ports (see SET QUICK
VIEW PORTS, page 38);

POWERED ON - Only those ports which have been set accessible


and are powered on;

QUICK VIEW + POWERED ON - Only those ports which have


been set accessible and have been selected as quick view ports
and are powered on. The default is ALL.

Note: The quick view choices only show up on the administrator's


screen, since only he has Quick View setting rights (see SET
QUICK VIEW PORTS, page 38, for details).
SCREEN If there is no input from the console for the amount of time set with
BLANKER this function, the screen is blanked. Key in a value from 1–30
minutes, then press [Enter]. The default setting of 0 disables this
function.
SCREENSAVER Prevents the OSD screen from a burn-in on the LCD panel when a
user leaves the OSD on for a long period of time. The
SCREENSAVER function will float the ATEN logo on the screen
when enabled.
 Set the wait time from 1 ~ 60 minutes. Setting 0 disables the
SCREENSAVER function.
 The default setting is On with a wait time of 20 minutes for the
SCREENSAVER to be enabled.
HOTKEY Enables / disables the hotkey command function in case a conflict
COMMAND occurs with programs running on the computers.
MODE
HOTKEY Sets the keyboard shortcut for invoking Hotkey Mode (see
page 43). Choices are: [NUM LOCK] + [-] (minus) (default), and
[CTRL] + [F12].
OSD Sets the language used in the OSD. Choices are: English,
LANGUAGE German, Japanese, Simplified Chinese and Traditional Chinese.
TOUCHPAD Enables / disables the touchpad.

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F4: ADM
F4 is an administrator only function. It allows the administrator to configure
and control the overall operation of the OSD. To change a setting double-click
it, or use the up and down arrow keys to move the highlight bar to it then press
[Enter].
After you select an item, a submenu with further choices to select from appears.
Double-click an item, or move the highlight bar to it then press [Enter]. An
icon appears before the selected item so that you know which one it is. The
settings are explained in the following table:

Setting Function
SET USER Use this function to set login mode, usernames, passwords and
LOGIN fingerprints for the administrator and users.
SET USERNAME AND PASSWORD
 Usernames and passwords for one administrator and four users
can be set.
 After you select the administrator field or one of the user fields, a
screen that allows you to key in the username and password
appears. Usernames and passwords can be from 1 to 16
characters long and can consist of any combination of letters
and numbers (A–Z, 0–9) and some additional keys (* ( ) + : - , ? .
/ space).
 For each individual, key in the username and password, confirm
the password, then press [Enter].
 To modify or delete a previous username and/or password, use
the backspace key to erase individual letters or numbers. Press
[Enter] when done.
 Usernames and passwords are not case sensitive. Usernames
are displayed in capital letters in the OSD.
SET FINGERPRINT*
Selecting this option initializes the fingerprint reader to record
fingerprints used in place of a username and password when
logging in. Although up to 10 fingers can be scanned for each user
account, a maximum of 20 can be stored in the KVM, depending on
the size of the fingerprint data file.

* Available on models with fingerprint reader.

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Chapter 4. OSD Operation

(Continued from previous page.)

Setting Function
SET USER To record a fingerprint:
LOGIN 1. Select an item from the list and double-click it, or move the high-
(continued) light bar to it and press [Enter].
2. Swipe the selected finger across the reader 3 times as directed.
3. Once the fingerprint is successfully recorded, you have the
option of recording another.
Note:
 Pressing F1 will delete the highlighted fingerprint from memory.
 Pressing F2 will delete all fingerprints for the current user from
memory.
 Pressing F3 will edit the name of the highlighted fingerprint.
 Pressing F5 will delete the highlighted fingerprint name.
SET LOGIN MODE*
Use this function to set user login mode to PASSWORD OR
FINGERPRINT (either username and password or just fingerprint
can be used to login) or PASSWORD + FINGERPRINT (username,
password, and then fingerprint must all be used to login).
 In PASSWORD + FINGERPRINT mode, if the subsequent
fingerprint does not match the previously entered username,
user will not be able to login. This mode provides better access
security.
SET This function allows the administrator to define user access to the
ACCESSIBLE computers on the installation on a port-by-port basis.
PORTS
For each user, select the target port; then press the [Spacebar] to
cycle through the choices: F (full access), V (view only), or blank.
Repeat until all access rights have been set, then press [Enter].
The default is F for all users on all ports.
Note: A blank setting means that no access rights are granted.
The port will not show up on the user's LIST on the main screen.
 The administrator always has full access to all ports.
SET LOGOUT If there is no input from the console for the amount of time set with
TIMEOUT this function, the user is automatically logged out. A login is
necessary before the console can be used again.
This enables other users to gain access to the computers when the
original user is no longer accessing them, but has forgotten to log
out. To set the timeout value, key in a number from 1–180 minutes,
then press [Enter]. The default setting of 0 disables this function.

* Available on models with fingerprint reader.


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CL5708 / CL5716 User Manual

(Continued from previous page.)


Setting Function
EDIT PORT To help remember which computer is attached to a particular port,
NAMES every port can be given a name. This function allows the
administrator to create, modify, or delete port names. To edit a port
name:
1. Click the port, or use the navigation keys to move the highlight bar
to it, then press [Enter].
2. Key in the new port name, or modify/delete the old one. The maxi-
mum number of characters allowed for the port name is 12. Legal
characters include:
 All alpha characters: A–Z
 All numeric characters: 0–9
 * ( ) + : - , ? . / and Space

Case does not matter; OSD displays the port name in all
capitals no matter how they were keyed in.
3. When you have finished editing, press [Enter] to have the
change take effect. To abort the change, press [Esc].
RESTORE This function is used to undo all changes and return the setup to the
DEFAULT original factory default settings (see OSD FACTORY DEFAULT
VALUES SETTINGS, page 76) except for the port name list, username and
password information, which are saved.
CLEAR THE This function clears the port name list.
NAME LIST
ACTIVATE Choices are Y (on), or N (off). When activated, the beeper sounds
BEEPER whenever a port is changed; when activating the Auto Scan function
(see F7 SCAN, page 42); or an invalid entry is made on an OSD
menu. The default is Y.
SET QUICK This function lets the administrator select which ports to include as
VIEW PORTS quick view ports.
 To select/deselect a port as a quick view port, double-click the port,
or use the navigation keys to move the highlight bar to it, then press
[Spacebar].
 When a port has been selected as a quick view port, an icon dis-
plays in the QV column of the LIST on the main screen.
 If one of the quick view options is chosen for the LIST view (see F2
LIST, page 33), only a port that has been selected here
will display on the list.
 If one of the quick view options is chosen for auto-scanning
(see SCAN/SKIP MODE, page 35), only a port that has been
selected here will be auto-scanned.
The default has no ports selected for quick view.

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Chapter 4. OSD Operation

(Continued from previous page.)

Setting Function
RESET STATION If you change the position of one of the stations in the daisy chain,
IDS the OSD settings will no longer correspond to the new location.
This function directs the OSD to rescan the station positions of the
entire installation and updates the OSD so that the OSD station
information corresponds to the new physical layout.
Note: Only the station numbers get updated. Except for the port
names, all administrator settings (such as SET ACCESSIBLE
PORTS, SET QUICK VIEW PORTS, etc.) must be input again for
all of the computers affected by the change.
SET This function allows the administrator to define the operating
OPERATING system for the computer connected to each KVM port. The default
SYSTEM is WIN (PC compatible).
To set the port operating system:
1. From the list, select the port for which you wish to set the com-
puter's operating system.
2. Set the operating system by pressing [Spacebar] to cycle
through WIN, MAC, SUN, or OTHER .
3. Press [Esc] to exit. The operating system you selected is
assigned to the KVM port.
FIRMWARE In order to upgrade the CL5708 / CL5716 firmware (see page 55),
UPGRADE you must first enable Firmware Upgrade mode with this setting.
When you bring up this menu, the current firmware version levels
are displayed. Select Y to enable Firmware Upgrade mode, or N to
leave this menu without enabling it.
SET KEYBOARD Sets the language for the computer keyboard attached to the KVM
LANGUAGE port. To select a keyboard language, double-click it, or use the
navigation keys to move the highlight bar to it, then press [Enter].
Choices are: AUTO (default), ENGLISH (US), ENGLISH (UK),
FRENCH, GERMAN (GER.), GERMAN (SWISS), GREEK,
HUNGARIAN, ITALIAN, JAPANESE, KOREAN, RUSSIAN,
SPANISH, SWEDISH and TRADITIONAL CHINESE.
SET CONSOLE This setting selects which consoles (internal/external) are enabled:
MODE 0 – Both consoles enabled
1 – LCD console only
2 – External console only
Use the spacebar to cycle to the choice you want. The default is 0.

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F5: SKP
Clicking the F5 field or pressing [F5] invokes Skip mode. This function
enables you to easily skip backward or forward – switching the console focus
from the currently active computer port to the previous or next available one.
 The selection of computers to be available for skip mode switching is
made with the Scan–Skip mode setting under the F3: SET function (see
page 34).
 When you are in skip mode:
press [ ← ] to switch to the previous computer in the list
press [ → ] to switch to the next computer in the list
press [ ↑ ] to switch to the last computer on the previous station in the list
press [ ↓ ] to switch to the first computer on the next station in the list.

Note: When you skip, you only skip to the previous or next available
computer that is in the Scan–Skip mode selection (page 35).

 If a port has been selected for Scan–Skip mode, when the focus switches to
that port a left/right triangle symbol appears before its port ID display.
 While skip mode is in effect, the console will not function normally. You
must exit skip mode in order to regain control of the console.
 To exit skip mode, press [Spacebar] or [Esc].

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Chapter 4. OSD Operation

F6: BRC
F6 is an administrator only function. Clicking the F6 field, or pressing [F6],
invokes Broadcast (BRC) mode. When this function is in effect, commands
sent from the console are broadcast to to all available computers on the
installation.
This function is particularly useful for operations that need to be performed on
multiple computers, such as performing a system wide shutdown, installing or
upgrading software, etc.
 While BRC mode is in effect, a speaker symbol appears before the port ID
display of the port that currently has the console focus.
 While BRC mode is in effect, the mouse will not function normally. You
must exit BRC mode in order to regain control of the mouse.
 To exit BRC mode, invoke the OSD (with the OSD hotkey), then click the
F6 field, or press [F6], to turn BRC mode off.

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F7: SCAN
Clicking the F7 field or pressing [F7] invokes Auto Scan mode. This function
allows you to automatically switch among the available computers at regular
intervals so that you can monitor their activity without having to take the
trouble of switching yourself.
 The selection of computers to be included for auto-scanning is made with
the Scan–Skip mode setting under the F3: SET function (see page 35).
 The amount of time that each port displays for is set with the Scan
Duration setting under the F3: SET function (see page 34). When you
want to stop at a particular location, press the [Spacebar] to stop scanning.
 If the scanning stops on an empty port, or one where the computer is
attached but is powered Off, the monitor screen will be blank, and the
mouse and keyboard will have no effect. After the Scan Duration time is
up, the scan function will move on to the next port.
 As each computer is accessed, an S appears in front of the port ID display
to indicate that it is being accessed under Auto Scan mode.
 While Auto Scan mode is in effect, the console will not function normally.
You must exit Auto Scan mode in order to regain control of the console.
 While you are in Auto Scan mode, you can pause the scanning in order to
keep the focus on a particular computer either by pressing [P], or with a
left-click of the mouse. See Invoking Auto Scan, page 46, for details.
 To exit Auto Scan mode, press the [Spacebar] or [Esc].

F8: LOUT
Clicking the F8 field, or pressing [F8] logs you out of OSD control of the
computers, and blanks the console screen. This is different from simply
pressing [Esc] when you are at the main screen to deactivate the OSD. With this
function you must log in all over again to regain access to the OSD, whereas
with [Esc], all you have to do to reenter the OSD is tap the OSD hotkey.

Note: 1. When you reenter the OSD after logging out, the screen stays blank
except for the OSD main screen. You must input your username and
password before you can continue.
2. If you reenter the OSD after logging out, and immediately use [Esc]
to deactivate the OSD without having selected a port from the OSD
menu, a null port message displays on the screen. The OSD hotkey
will bring up the main OSD screen.

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Chapter 5
Keyboard Port Operation
Hotkey Port Control
Hotkey port control allows you to provide KVM focus to a particular computer
directly from the keyboard. The CL5708 / CL5716 provides the following
hotkey port control features:
 Selecting the Active Port
 Auto Scan Mode Switching
 Skip Mode Switching
 Computer Keyboard / Mouse Reset

The following settings can also be controlled in Hotkey mode:


 Setting the Beeper
 Setting the Quick Hotkey
 Setting the OSD Hotkey
 Setting the Port Operating System
 Restoring the OSD Default Values

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Invoke Hotkey Mode


All hotkey operations begin by invoking Hotkey mode.1 There are two possible
keystroke sequences used to invoke Hotkey mode, though only one can be
operational at any given time:

Number Lock and Minus Keys


1. Hold down the Num Lock key;
2. Press and release the minus key;
3. Release the Num Lock key:
[Num Lock] + [-]

Control and F12 Keys


1. Hold down the Ctrl key;
2. Press and release the F12 key;
3. Release the Ctrl key:
[Ctrl] + [F12]

When Hotkey mode is active:


 A command line appears on the monitor screen. The command line prompt
is the word Hotkey: in white text on a blue background, and displays the
subsequent hotkey information that you key in.
 Ordinary keyboard and mouse functions are suspended – only hotkey
compliant keystrokes (described in the sections that follow), can be input.
Pressing [Esc] exits Hotkey mode.

1. Make sure that the Hotkey Command Mode function is enabled and that you key in the
appropriate Hotkey. See page 35 for details.

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Chapter 5. Keyboard Port Operation

Select the Active Port


Each KVM port is assigned a port ID (see Port ID Numbering, page 25). You
can directly access any computer on the installation with a hotkey combination
that specifies the port ID of the KVM port that a computer is connected to. To
access a computer using hotkeys:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Key in the port ID.
The port ID numbers display on the command line as you key them in. If
you make a mistake, use [Backspace] to erase the wrong number.
3. Press [Enter].
After you press [Enter], the KVM focus switches to the designated
computer and you automatically exit hotkey mode.

Note: In hotkey mode, KVM focus will not switch to a port if an invalid
switch or port number is entered. The hotkey command line will
continue to display on the screen until you enter a valid switch and
port number combination, or exit hotkey mode.

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Auto Scan Mode


Auto Scan automatically switches, at regular intervals, among all the KVM
ports that have been set as accessible under Scan–Skip Mode, so that their
activity can be monitored automatically. See Scan–Skip Mode on page 35 for
more information.

Invoking Auto Scan:


To start Auto Scan, key in the following Hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [A]. After you press A, then [Enter], you automatically exit hotkey
mode, and enter Auto Scan mode.
 While you are in Auto Scan mode, you can pause the scanning in order
to keep the focus on a particular computer either by pressing P or with
a left click of the mouse. During the time that auto-scanning is paused,
the command line displays: Auto Scan: Paused.
Pausing when you want to keep the focus on a particular computer is
more convenient than exiting Auto Scan mode because when you
resume scanning, you start from where you left off. If, on the other
hand, you exited and restarted, scanning would start over from the very
first computer on the installation.
To resume Auto Scanning, press any key or left-click. Scanning
continues from where it left off.
 While Auto Scan mode is in effect, ordinary keyboard and mouse
functions are suspended – only Auto Scan mode compliant keystrokes
and mouse clicks can be input. You must exit Auto Scan mode in order
to regain normal control of the console.
3. To exit Auto Scan mode press [Esc] or [Spacebar]. Auto-scanning stops
when you exit Auto Scan mode.

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Chapter 5. Keyboard Port Operation

Skip Mode
This feature allows you to switch between computers in order to monitor them
manually. You can dwell on a particular port for as long as you like – as
opposed to auto-scanning, which automatically switches after a fixed interval.
To invoke Skip mode, key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Key in [Arrow]
 Where [Arrow] refers to one of the arrow keys. After you press an
arrow, you automatically exit hotkey mode and enter Skip mode where
you can switch ports as follows:
← Skips to the first accessible port. (See Scan/Skip Mode, page 35,
for information regarding accessible ports.)
→ Skips to the next accessible port.
↑ Skips to the last accessible port of the previous station.
↓ Skips to the first accessible port of the next station.

 Once you are in Skip mode, you can keep on skipping by pressing the
arrow keys. You don't have to use the [Num Lock] + [-] combination
again.
 While Skip mode is in effect, ordinary keyboard and mouse functions
are suspended – only Skip mode compliant keystrokes can be input.
You must exit Skip mode in order to regain normal control of the
console.
3. To exit Skip mode, press [Esc] or [Spacebar].

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CL5708 / CL5716 User Manual

Computer Keyboard / Mouse Reset


If the keyboard or mouse cease to function on the computer connected to the
currently selected port, you can perform a keyboard / mouse reset on the
computer. This function is essentially the same as unplugging and replugging
the keyboard and mouse on the target computer. To perform a computer
keyboard / mouse reset, key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [F5].
After you press [F5] you automatically exit Hotkey mode and regain keyboard
and mouse control on the computer connected to the KVM port. If you fail to
regain keyboard / mouse control on the computer after pressing [F5], perform
a system reset. For more information see Reset Switch, page 8.

Hotkey Beeper Control


The beeper (see Activate Beeper, page 38) can be hotkey toggled on and off.
To toggle the beeper, key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [B].
After you press [B], the beeper toggles on or off. The command line displays
Beeper On or Beeper Off for one second; then the message disappears and you
automatically exit hotkey mode.

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Chapter 5. Keyboard Port Operation

Quick Hotkey Control


The Quick Hotkey (see HOTKEY, page 35) can be toggled between
[Num Lock] + [-], and [Ctrl] + [F12]. To toggle the Quick Hotkey:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [H].
After you press [H], the command line displays HOTKEY HAS BEEN
CHANGED for one second; then the message disappears and you
automatically exit Hotkey mode.

OSD Hotkey Control


The OSD Hotkey (see OSD HOTKEY, page 34) can be toggled between [Scroll
Lock], [Scroll Lock] and [Ctrl], [Ctrl]. To toggle the OSD Hotkey, key in the
following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [T].
After you press [T], the command line displays HOTKEY HAS BEEN
CHANGED for one second; then the message disappears and you
automatically exit Hotkey mode.

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Port OS Control
A port’s operating system can be changed to match that of the computer
attached to the port. To change a port’s operating system, key in the following
hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Key in [Function], where [Function] refers to one of the function keys in
the following table:
Key Description
F1 Sets the Port OS to Windows
F2 Sets the Port OS to Mac
F3 Sets the Port OS to Sun

After pressing a function key you automatically exit Hotkey mode.

Set USB Speed


Users can use hotkeys to set the USB speed of the selected KVM port to low/
full speed to comply with the connected computers.
1. Invoke Hotkey mode (see Invoke Hotkey Mode on page 44).
2. Press [F11]
3. Key in [Function], where [Function] refers to one of the function keys in
the following table:
Key Description
L Set the KVM port to low speed USB
F Set the KVM port to full speed USB

4. Press [Enter].
To set all KVM ports of the selected KVM station, add an [A] after the function
key: Under Hotkey mode, press [F11][L][A][Enter] or [F11][F][A][Enter].

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Chapter 5. Keyboard Port Operation

Restore Default Values


This administrator only hotkey restores the CL5708 / CL5716 default values.
See RESTORE DEFAULT VALUES, page 38. To restore the default values,
key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [R].
3. Press [Enter].
After you press [Enter], the command line displays RESET TO DEFAULT
SETTING for three seconds; then the message disappears and you
automatically exit Hotkey mode.

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Hotkey Summary Table

[Num Lock] + [-] [A] [Enter] Invokes Auto Scan mode.


or or
When Auto Scan mode is in effect, [P] or
[Ctrl] + [F12] [Q] [Enter] left-click pauses auto-scanning.

When auto-scanning is paused, pressing


any key or another left-click resumes auto-
scanning.
[B] Toggles the beeper on or off.
[Esc] or [Spacebar] Exits hotkey mode.
[F1] Set Operating System to Windows
[F2] Set Operating System to Mac
[F3] Set Operating System to Sun
[F5] Performs a keyboard / mouse reset on the
target computer.
[H] Toggles the Quick Hotkey invocation keys
between [Ctrl] + [F12] and [Num Lock] + [-].
[R] [Enter] This administrator only hotkey restores the
switch’s default values. See RESTORE
DEFAULT VALUES, page 38.
[SN][PN] [Enter] Switches access to the computer that
corresponds to that port ID.
[F11] [F] [Enter] Set the selected KVM port to full speed USB
[F11] [L] [Enter] Set the selected KVM port to low speed
USB
[F11] [F] [A] [Enter] Set the selected KVM station to full speed
USB
[F11] [L] [A] [Enter] Set the selected KVM station to low speed
USB
[T] Toggles the OSD Hotkey between [Ctrl]
[Ctrl] and [Scroll Lock] [Scroll Lock].
[←] Invokes Skip mode and skips from the
current port to the first accessible port
previous to it.
[→] Invokes Skip mode and skips from the
current port to the next accessible port.
[↑] Invokes Skip mode and skips from the
current port to the last accessible port of the
previous station.
[↓] Invokes Skip mode and skips from the
current port to the first accessible port of the
next station.

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Chapter 6
Keyboard Emulation
Mac Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Mac keyboard. The emulation mappings are listed in the table below.
PC Keyboard Mac Keyboard
[Shift] Shift
[Ctrl] Ctrl

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Alt] Alt
[Print Screen] F13
[Scroll Lock] F14
=

[Enter] Return
[Backspace] Delete
[Insert] Help

[Ctrl] F15

Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.

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CL5708 / CL5716 User Manual

Sun Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Sun keyboard when the Control key [Ctrl] is used in conjunction with other
keys. The corresponding functions are shown in the table below.
PC Keyboard Sun Keyboard
[Ctrl] [T] Stop
[Ctrl] [F2] Again
[Ctrl] [F3] Props
[Ctrl] [F4] Undo
[Ctrl] [F5] Front
[Ctrl] [F6] Copy
[Ctrl] [F7] Open
[Ctrl] [F8] Paste
[Ctrl] [F9] Find
[Ctrl] [F10] Cut
[Ctrl] [1]

[Ctrl] [2]
-
[Ctrl] [3] +
[Ctrl] [4]

[Ctrl] [H] Help


Compose

Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.

54
Chapter 7
The Firmware Upgrade Utility
Introduction
The purpose of the Windows-based firmware upgrade utility is to provide an
automated process for upgrading the CL5708 / CL5716 and compatible adapter
cable firmware. The program comes as part of a firmware upgrade package that
is specific for each device.
As new firmware versions become available, new firmware upgrade packages
are posted on our website. Check the website regularly to find the latest
information and packages.

Downloading the Firmware Upgrade Package


To download the firmware upgrade package:
1. From a computer that is not part of your KVM installation go to our
website and choose the model name that relates to your device. A list of
available firmware upgrade packages appears.
2. Choose the firmware upgrade package that you wish to install (usually the
most recent) and download it to your computer.

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CL5708 / CL5716 User Manual

Preparation
To prepare for the firmware upgrade, do the following:
1. Use the Firmware Upgrade Cable (provided with this unit), to connect a
COM port on your computer to the Firmware Upgrade Port of your
switch.

Note: On a daisy chained installation, the chained stations will


automatically receive the upgrade via the daisy chain cables.

2. Shut down all the computers, but not the stations, on the KVM installation.
3. From your KVM switch console, login to the OSD as the administrator
(see page 29) and select the F4 ADM function.
4. Scroll down to FIRMWARE UPGRADE. Press [Enter], then press [Y] to
invoke Firmware Upgrade mode (see page 39.).

Note: During Firmware Upgrade mode, the port LEDs will flash on and off.

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Chapter 7. The Firmware Upgrade Utility

Starting the Upgrade


To upgrade the firmware:
1. Run the downloaded firmware upgrade package file either by double-
clicking the file icon, or by opening a command line and entering the full
path to it.
The Firmware Upgrade Utility welcome screen appears:

Note: The screens shown in this section are for reference only. The
wording and layout of the actual screens put up by the Firmware
Upgrade Utility may vary slightly from these examples.

2. Read and Agree to the License Agreement (enable the I Agree radio button).
3. Click Next to continue.

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CL5708 / CL5716 User Manual

The Firmware Upgrade Utility main screen appears. The devices capable
of being upgraded are listed in the Device List panel:

4. Click Next to perform the upgrade.


If you enabled Check Firmware Version, the utility compares the device's
firmware level with that of the upgrade files. If it finds that the device's
version is higher than the upgrade version, it brings up a dialog box
informing you of the situation and gives you the option to continue or cancel.

If you didn't enable Check Firmware Version, the utility installs the
upgrade files without checking whether they are a higher level, or not.
As the upgrade proceeds, status messages appear in the Status Messages
panel, and the progress toward completion is shown on the Progress bar.

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Chapter 7. The Firmware Upgrade Utility

Upgrade Succeeded
After the upgrade has completed, a screen appears to inform you that the
procedure was successful:

Click Finish to close the firmware upgrade utility.

Upgrade Failed
If the Upgrade Succeeded screen doesn't appear, it means that the upgrade
failed to complete successfully. See the next section, Firmware Upgrade
Recovery, for how to proceed.

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CL5708 / CL5716 User Manual

Firmware Upgrade Recovery


There are three conditions that call for firmware upgrade recovery:
 When a firmware upgrade is manually aborted.
 When the mainboard firmware upgrade fails.
 When the I/O firmware upgrade fails.

To perform a firmware upgrade recovery, do the following:


1. Power off the switch. If it is part of a daisy chain, disconnect it from the
chain.
2. Connect the Firmware Upgrade Cable to its Firmware Upgrade Port.
3. Slide the Firmware Upgrade Recovery Switch to the Recover position.
4. Power the switch back on and repeat the upgrade procedure.
5. After the switch has been successfully upgraded, power it off, and slide the
Firmware Upgrade Recovery Switch back to the Normal position.
6. If the switch is part of a daisy chain, replace it in the chain.
7. Power the switch back on.

60
Appendix
Safety Instructions
General
 This product is for indoor use only.
 Read all of these instructions. Save them for future reference.
 Follow all warnings and instructions marked on the device.
 Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
 Do not use the device near water.
 Do not place the device near, or over, radiators or heat registers.
 The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
 The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been
provided.
 Never spill liquid of any kind on the device.
 Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
 Avoid circuit overloads. Before connecting equipment to a circuit, know
the power supply’s limit and never exceed it. Always review the electrical
specifications of a circuit to ensure that you are not creating a dangerous
condition or that one doesn’t already exist. Circuit overloads can cause a
fire and destroy equipment.
 The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
 The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
 To prevent damage to your installation it is important that all devices are
properly grounded.
 The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your

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CL5708 / CL5716 User Manual

electrician to replace your obsolete outlet. Do not attempt to defeat the


purpose of the grounding-type plug. Always follow your local/national
wiring codes.
 Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
 If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
 To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
 Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
 Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
 Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
 If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
 The power cord or plug has become damaged or frayed.
 Liquid has been spilled into the device.
 The device has been exposed to rain or water.
 The device has been dropped, or the cabinet has been damaged.
 The device exhibits a distinct change in performance, indicating a need
for service.
 The device does not operate normally when the operating instructions
are followed.
 Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
 Do not connect the RJ-11 connector marked “UPGRADE” to a public
telecommunication network.

62
Appendix

Rack Mounting
 Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
 Always load the rack from the bottom up, and load the heaviest item in the
rack first.
 Make sure that the rack is level and stable before extending a device from
the rack.
 Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
 After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
 Do not overload the AC supply branch circuit that provides power to the rack.
The total rack load should not exceed 80 percent of the branch circuit rating.
 Make sure that all equipment used on the rack – including power strips and
other electrical connectors – is properly grounded.
 Ensure that proper airflow is provided to devices in the rack.
 Ensure that the operating ambient temperature of the rack environment
does not exceed the maximum ambient temperature specified for the
equipment by the manufacturer
 Do not step on or stand on any device when servicing other devices in a rack.
 Caution: Slide/rail (LCD KVM) mounted
equipment is not to be used as a shelf or a work
space.

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CL5708 / CL5716 User Manual

Consignes de sécurité
Général
 Ce produit est destiné exclusivement à une utilisation à l’intérieur.
 Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir
vous y référer ultérieurement.
 Respectez l’ensemble des avertissements et instructions inscrits sur
l’appareil.
 Ne placez jamais l’unité sur une surface instable (chariot, pied, table, etc.).
Si l’unité venait à tomber, elle serait gravement endommagée.
 N’utilisez pas l’unité à proximité de l’eau.
 Ne placez pas l’unité à proximité de ou sur des radiateurs ou bouches de
chaleur.
 Le boîtier de l’unité est doté de fentes et d’ouvertures destinées à assurer
une ventilation adéquate. Pour garantir un fonctionnement fiable et
protéger l’unité contre les surchauffes, ces ouvertures ne doivent jamais
être bloquées ou couvertes.
 L’unité ne doit jamais être placée sur une surface molle (lit, canapé, tapis,
etc.) car ses ouvertures de ventilation se trouveraient bloquées. De même,
l’unité ne doit pas être placée dans un meuble fermé à moins qu'une
ventilation adaptée ne soit assurée.
 Ne renversez jamais de liquides de quelque sorte que ce soit sur l’unité.
 Débranchez l’unité de la prise murale avant de la nettoyer. N’utilisez pas
de produits de nettoyage liquide ou sous forme d’aérosol. Utilisez un
chiffon humide pour le nettoyage de l’unité.
 Evitez toute surcharge du circuit. Avant de connecter l’equipement a un
circuit, verifiez la limite de l’alimentation et ne la depassez pas. Controlez
toujours les caracteristiques electriques d'un circuit pour vous assurer de
ne pas creer de situation dangereuse ou qu’il n’y en a pas deja. Les
surcharges du circuit peuvent provoquer un incendie et detruire
l’equipement.
 L’appareil doit être alimenté par le type de source indiqué sur l’étiquette.
Si vous n’êtes pas sûr du type d’alimentation disponible, consultez votre
revendeur ou le fournisseur local d’électricité.
 Afin de ne pas endommager votre installation, vérifiez que tous les
périphériques sont correctement mis à la terre.

64
Appendix

 L’unité est équipée d’une fiche de terre à trois fils. Il s’agit d’une fonction
de sécurité. Si vous ne parvenez pas à insérer la fiche dans la prise murale,
contactez votre électricité afin qu’il remplace cette dernière qui doit être
obsolète. N’essayez pas d’aller à l’encontre de l’objectif de la fiche de
terre. Respectez toujours les codes de câblage en vigueur dans votre
région/pays.
 L’équipement doit être installé à proximité de la prise murale et le
dispositif de déconnexion (prise de courant femelle) doit être facile
d’accès.
 La prise murale doit être installée à proximité de l’équipement et doit être
facile d’accès.
 Veillez à ce que rien ne repose sur le cordon d’alimentation ou les câbles.
Acheminez le cordon d’alimentation et les câbles de sorte que personne ne
puisse marcher ou trébucher dessus.
 En cas d’utilisation d’une rallonge avec cette unité, assurez-vous que le
total des ampérages de tous les produits utilisés sur cette rallonge ne
dépasse pas l’ampérage nominal de cette dernière. Assurez-vous que le
total des ampérages de tous les produits branchés sur la prise murale ne
dépasse pas 15 ampères.
 Pour contribuer à protéger votre système contre les augmentations et
diminutions soudaines et transitoires de puissance électrique, utilisez un
parasurtenseur, un filtre de ligne ou un système d’alimentation sans
coupure (UPS).
 Placez les câbles du système et les câbles d’alimentation avec précaution ;
veillez à ce que rien ne repose sur aucun des câbles.
 Lors du branchement ou du débranchement à des blocs d’alimentation
permettant la connexion à chaud, veuillez respecter les lignes directrices
suivantes:
 Installez le bloc d’alimentation avant de brancher le câble d’alimentation à
celui-ci.
 Débranchez le câble d’alimentation avant de retirer le bloc d'alimentation.
 Si le système présente plusieurs sources d’alimentation, déconnectez le
système de l'alimentation en débranchant tous les câbles d'alimentation des
blocs d'alimentation.
 N’insérez jamais d’objets de quelque sorte que ce soit dans ou à travers les
fentes du boîtier. Ils pourraient entrer en contact avec des points de tension
dangereuse ou court-circuiter des pièces, entraînant ainsi un risque
d’incendie ou de choc électrique.

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CL5708 / CL5716 User Manual

 N’essayez pas de réparer l’unité vous-même. Confiez toute opération de


réparation à du personnel qualifié.
 Si les conditions suivantes se produisent, débranchez l’unité de la prise
murale et amenez-la à un technicien qualifié pour la faire réparer:
 Le cordon d’alimentation ou la fiche ont été endommagés ou éraillés.
 Du liquide a été renversé dans l’unité.
 L’unité a été exposée à la pluie ou à l’eau.
 L’unité est tombée ou le boîtier a été endommagé.
 Les performances de l’unité sont visiblement altérées, ce qui indique la
nécessité d’une réparation.
 L’unité ne fonctionne pas normalement bien que les instructions
d’utilisation soient respectées.
 N’utilisez que les commandes qui sont abordées dans le mode d’emploi.
Le réglage incorrect d’autres commandes peut être à l’origine de
dommages qui nécessiteront beaucoup de travail pour qu’un technicien
qualifié puisse réparer l’unité.
 Ne connectez pas le connecteur RJ-11 portant la marque « Sensor »
(Capteur) à un réseau de télécommunication public.

66
Appendix

Montage sur bâti


 Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien
fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti
repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même
bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de
travailler sur le bâti.
 Chargez toujours le bâti de bas en haut et chargez l’élément le plus lourd
en premier.
 Assurez-vous que le bâti est à niveau et qu’il est stable avant de sortir une
unité du bâti.
 Agissez avec précaution lorsque vous appuyez sur les loquets de libération
du rail d’unité et lorsque vous faites coulisser une unité dans et hors d’un
bâti ; vous pourriez vous pincer les doigts dans les rails.
 Une fois qu’une unité a été insérée dans le bâti, étendez avec précaution le
rail dans une position de verrouillage puis faites glisser l’unité dans le bâti.
 Ne surchargez pas le circuit de l’alimentation CA qui alimente le bâti. La
charge totale du bâti ne doit pas dépasser 80 % de la capacité du circuit.
 Assurez-vous que tous les équipements utilisés sur le bâti, y-compris les
multiprises et autres connecteurs électriques, sont correctement mis à la
terre.
 Assurez-vous que les unités présentes dans le bâti bénéficie d’une
circulation d’air suffisante.
 Assurez-vous que la température ambiante de fonctionnement de
l’environnement du bâti ne dépasse pas la température ambiante maximale
spécifiée pour l’équipement par le fabricant.
 Ne marchez sur aucun appareil lors de la maintenance d’autres appareils
d’un bâti.
 Attention: Glisser / rail (LCD KVM) monté
l'équipement ne doit pas être utilisé comme une
étagère ou un espace de travail.

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CL5708 / CL5716 User Manual

Technical Support
International
 For online technical support – including troubleshooting, documentation,
and software updates: http://eservice.aten.com
 For telephone support, see Telephone Support, page iii:

North America
Email Support [email protected]
Online Troubleshooting http://support.aten.com
Technical Documentation
Support Software Updates
Telephone Support 1-888-999-ATEN ext 4988
1-949-428-1111

When you contact us, please have the following information ready beforehand:
 Product model number, serial number, and date of purchase.
 Your computer configuration, including operating system, revision level,
expansion cards, and software.
 Any error messages displayed at the time the error occurred.
 The sequence of operations that led up to the error.
 Any other information you feel may be of help.

68
Appendix

Specifications

Function CL5708
LCD CL5708M 17”

CL5708N 19”

Computer Direct 8
Connections
Max 256 (via daisy chain)
Port Selection OSD, Hotkeys, Pushbuttons

Connectors External Console Port 1 x SPHD-18 (Male)

External Mouse Port 1 x USB Type-A (Female)

KVM Ports 8 x SPHD-15 (Female)

Daisy Chain 1 x DB-25 (Male)

FW Upgrade 1 x RJ-11 (Female)

Power 1 x 3-prong AC Socket

USB 1.1 Hub 1 x USB Type-A (Female)

Switches Reset 1 x Semi-recessed Pushbutton


Power 1 x Rocker Switch

Firmware Upgrade 1 x Switch

LCD Adjust 4 x Pushbutton


LCD On/Off 1 x LED Pushbutton (Orange)

Port Selection 2 x Pushbutton

Station Selection 2 x Pushbutton

LEDs On Line 8 (Orange)

Port ID 2 x 7-segment LED Display (Yellow)

Station ID 2 x 7-segment LED Display (Yellow)


Power 1 (Dark Green)

Lock Num 1 (Green)

Caps 1 (Green)

Scroll 1 (Green)

Emulation Keyboard / Mouse PS/2, USB

Video 1280 x 1024 @ 75 Hz; DDC2B


Scan Interval (OSD Select) 1–255 sec.

I/P Rating 100–240 VAC, 50/60 Hz, 1 A

Power Consumption 17”: 120V, 15.2W / 230V, 16W


19”: 120V, 24W / 230V, 25W

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CL5708 / CL5716 User Manual

Function CL5708
Environment Operating Temp. CL5708M 0–40o C / CL5708N 0–50o C

Storage Temp. -20–60o C

Humidity 0–85% RH, Non-condensing

Physical Housing Metal + Plastic


Properties
Weight 17”: 13.47 kg
19”: 13.39 kg

Dimensions (L x W x H) 17”: 48.00 x 64.27 x 4.40 cm


19”: 48.00 x 68.92 x 4.40 cm

Function CL5716
LCD CL5716M 17”

CL5716N 19”

Computer Direct 16
Connections
Max 512 (via daisy chain)

Port Selection OSD, Hotkeys, Pushbuttons

Connectors External Console Port 1 x SPHD-18 (Male)

External Mouse Port 1 x USB Type-A (Female)


KVM Ports 16 x SPHD-15 (Female)

Daisy Chain 1 x DB-25 (Male)

FW Upgrade 1 x RJ-11 (Female)


Power 1 x 3-prong AC Socket

USB 1.1 Hub 1 x USB Type-A (Female)

Switches Reset 1 x Semi-recessed Pushbutton

Power 1 x Rocker Switch

Firmware Upgrade 1 x Switch

LCD Adjust 4 x Pushbutton


LCD On/Off 1 x LED Pushbutton (Orange)

Port Selection 2 x Pushbutton

Station Selection 2 x Pushbutton


LEDs On Line 16 (Orange)

Port ID 2 x 7-segment LED Display (Yellow)

Station ID 2 x 7-segment LED Display (Yellow)

Power 1 (Dark Green)

Lock Num 1 (Green)

Caps 1 (Green)
Scroll 1 (Green)

70
Appendix

Function CL5716
Emulation Keyboard / Mouse PS/2, USB
Video 1280 x 1024 @ 75 Hz; DDC2B

Scan Interval (OSD Select) 1–255 sec.

I/P Rating 100–240 VAC, 50/60 Hz, 1 A

Power Consumption 17”: 120V, 17W / 230V, 18W


19”: 120V, 26W / 230V, 26.8W
Environment Operating Temp. CL5716M 0–40o C / CL5716N 0–50o C

Storage Temp. -20–60o C

Humidity 0–85% RH, Non-condensing

Physical Housing Metal + Plastic


Properties
Weight 17”: 13.59 kg
19”: 13.65 kg

Dimensions (L x W x H) 17”: 48.00 x 64.27 x 4.40 cm


19”: 48.00 x 68.92 x 4.40 cm

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CL5708 / CL5716 User Manual

Connection Tables
The following tables indicate the relationship between the number of units and
the number of computers that they control on a daisy chained installation.

CL5708 to Compatible 8-Port Switches

No. Computers No. Computers No. Computers No. Computers


1 1–8 9 65–72 17 129–136 25 193–200
2 9–16 10 73–80 18 137–144 26 201–208
3 17–24 11 81–88 19 145–152 27 209–216
4 25–32 12 89–96 20 153–160 28 217–224
5 33–40 13 97–104 21 161–168 29 225–232
6 41–48 14 105–112 22 169–176 30 233–240
7 49–56 15 113–120 23 177–184 31 241–248
8 57–64 16 121–128 24 185–192 32 249–256

CL5708 to Compatible 16-Port Switches

No. Computers No. Computers No. Computers No. Computers


1 1–8 9 121–136 17 249–264 25 377–392
2 9–24 10 137–152 18 265–280 26 393–408
3 25–40 11 152–168 19 281–296 27 409–424
4 41–56 12 169–184 20 297–312 28 425–440
5 57–72 13 185–200 21 313–328 29 441–456
6 73–88 14 201–216 22 329–344 30 457–472
7 89–104 15 217–232 23 345–360 31 473–488
8 105–120 16 233–248 24 361–376 32 489–504

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Appendix

CL5716 to Compatible 8-Port Switches

No. Computers No. Computers No. Computers No. Computers


1 1–16 9 73–80 17 137–144 25 201–208
2 17–24 10 81–88 18 145–152 26 209–216
3 25–32 11 89–96 19 153–160 27 217–224
4 33–40 12 97–104 20 161–168 28 225–232
5 41–48 13 105–112 21 169–176 29 233–240
6 49–56 14 113–120 22 177–184 30 241–248
7 57–64 15 121–128 23 185–192 31 249–256
8 65–72 16 129–136 24 193–200 32 257–264

CL5716 to Compatible 16-Port Switches

No. Computers No. Computers No. Computers No. Computers


1 1–16 9 129–144 17 257–272 25 385–400
2 17–32 10 145–160 18 273–288 26 401–416
3 33–48 11 161–176 19 289–304 27 417-432
4 49–64 12 177–192 20 305–320 28 433–448
5 65–80 13 193–208 21 321–336 29 449–464
6 81–96 14 209–224 22 337–352 30 465–480
7 97–112 15 225–240 23 353–368 31 481–496
8 113–128 16 241–256 24 369–384 32 497–512

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CL5708 / CL5716 User Manual

Supported KVM Switches


The table below lists KVM switches that are compatible with the CL5708 /
CL5716 and the type of expansion that they use. (KVM switches listed below
are sold separately. Contact your dealer for details.)

Expansion Type Brand Model Name


Daisy Chain ATEN ACS1208A 8 Port PS/2 KVM Switch
ACS1216A 16 Port PS/2 KVM Switch
CS1708 8 Port USB KVM Switch
CS1716 16 Port USB KVM Switch
CS1708A 8 Port USB / PS/2 KVM Switch
CS1716A 16 Port USB / PS/2 KVM Switch

Please keep in mind the following limitations when installing more than one
KVM switch:
 The maximum distance between the CL5708 / CL5716 and the last switch
in the daisy chain cannot exceed 100 meters, regardless of the number of
switches in the daisy chain.
 The maximum distance between any two KVM switches in the daisy chain
cannot exceed 15 meters.

74
Appendix

Clear Login Information


If you are unable to perform an Administrator login (because the Username and
Password information has become corrupted, or you have forgotten it), you can
clear the login information with the following procedure.
1. Power off the switch and remove the top cover from the unit chassis.
2. Short the jumper labeled Default Password on the switch's main board
.

3. Power on the switch.


When you power the switch on, the following message appears on the
LCD display:
USERNAME AND PASSWORD INFORMATION HAS BEEN CLEARED.
PLEASE POWER OFF THE SWITCH, REMOVE THE JUMPER, CLOSE
THE CASE, THEN RESTART.
4. After you start back up, the OSD login function acts exactly the way it did
the first time the switch was run (see OSD Overview, page 29) and you can
reset passwords for the Administrators and Users.

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CL5708 / CL5716 User Manual

OSD Factory Default Settings


The factory default settings are as follows:

Setting Default
OSD Hotkey [Scroll Lock] [Scroll Lock]
Port ID Display Position Upper Left Corner
Port ID Display Duration 3 Seconds
Port ID Display Mode Port Number plus the Port Name
Scan Duration 5 Seconds
Scan/Skip Mode All
Screen Blanker 0 (Disabled)
Logout Timeout 0 (Disabled)
Beeper Y (Activated)
Accessible Ports F (Full) for all users on all ports

76
Appendix

Optional Rack Mounting


For convenience and flexibility, three optional rack mounting kits are available:
 A long bracket standard rack mounting kit for 68.0–110.0 cm racks;
 A short bracket Easy-Installation rack mount kit for 52.0–70.0 cm racks;
 A long bracket Easy-Installation rack mount kit for 68.0–110.0 cm racks.

Standard - Long
To install the long bracket standard rack mount kit, simply replace the short L
brackets on the standard rack mount kit with the long ones, and mount the
switch according to the instructions given for Standard Rack Mounting,
page 12.

Easy Installation
With an Easy-Installation, kit, one person can mount the switch. To install the
Easy-Installation kit, do the following:
1. Remove the standard L brackets, and the side mounting brackets from both
sides of the switch.

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CL5708 / CL5716 User Manual

2. Attach the left and right easy-installation mounting rails to the inside of
the rack. The flange that supports the switch will be to the inside.
Rear Flange
Slide Bar

LEFT
RAIL
Rear Attachment
Sliding Bracket

Support
Flange Rear Flange

RIGHT
RAIL

a) Screw the front flanges to the rack first.


b) Slide the bars with the rear flanges toward the rack until the flanges
make contact with the rack, then screw the rear flanges to the rack.

(Continues on next page.)

78
Appendix

(Continued from previous page.)


3. Slide the switch onto the support flanges. Use the screws supplied with
this package to loosely attach the front of the switch to the front of the rack
(only tighten the screws part way).

M4 x 6
Phillips Head Screw

4. Slide the rear attachment sliding brackets along the slide bars until they
contact the rear of the switch, then use the screws supplied with this
package to attach the bars to the rear of the switch (tighten the screws all
the way).

M4 x 6
Phillips Head Screw

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CL5708 / CL5716 User Manual

5. Slide the switch open and closed a couple of times to be sure that it is
properly aligned and operating smoothly. (See p. 19 for opening and
closing procedures.)
6. After determining that the switch is properly lined up and operating
correctly, finish up by fully tightening down the partially tightened front
attachment screws inserted in step 3.

Troubleshooting
Overview
Operation problems can be due to a variety of causes. The first step in solving
them is to make sure that all cables are securely attached and seated completely
in their sockets.
In addition, updating the product’s firmware may solve problems that have
been discovered and resolved since the prior version was released. If your
product is not running the latest firmware version, we strongly recommend that
you upgrade. See The Firmware Upgrade Utility, page 55, for upgrade details.

Problem Solution
There are ghost images on The distance between the external console and the
the external monitor. CL5708 / CL5716 is too great. The maximum VGA cable
distance should not exceed 20m and, in some cases,
may need to be shorter. Replace the VGA cable with one
of an appropriately short length.

80
Appendix

Keyboard Invocation Keys


Two dedicated keys are provided on the keyboard module to make it easy to
invoke Hotkey mode and the OSD, as shown in the diagram, below
:

Note: These keys are toggles. Press them once to invoke the feature, press
them again to exit.

About SPHD Connectors

This product uses SPHD connectors for its KVM and/or


Console ports. We have specifically modified the shape of these
connectors so that only KVM cables that we have designed to
work with this product can be connected.

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CL5708 / CL5716 User Manual

Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Period of two [2] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. Select products are warranted for an additional year (see A+
Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.

What is covered by the Limited Hardware Warranty


ATEN will provide a repair service, without charge, during the Warranty
Period. If a product is detective, ATEN will, at its discretion, have the option
to (1) repair said product with new or repaired components, or (2) replace the
entire product with an identical product or with a similar product which fulfills
the same function as the defective product. Replaced products assume the
warranty of the original product for the remaining period or a period of 90 days,
whichever is longer. When the products or components are replaced, the
replacing articles shall become customer property and the replaced articles
shall become the property of ATEN.

To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/

82
Index
A D
Activate Beeper, 38 Daisy chain connection tables, 72,
Active Port 73
selecting, 45 Daisy chaining, 17
ADM, 36
Auto Scan Mode, 42, 46 E
Auto Scanning Easy installation rack mounting, 77
Invoking Auto Scan, 46 Edit Port Names, 38
Pausing, 46
Stopping, 46 F
F1 GOTO, 32
B F2 LIST, 33
Beeper, 38, 48 F3 SET, 34
Hotkey Control, 49 F4 ADM, 36
BRC, 41 F5 SKP, 40
Broadcast Mode, 41 F6 BRC, 41
F7 SCAN, 42
C F8 LOUT, 42
CL5708 / CL5716 Factory default settings, 76
AC Power Rear view, 9 Features, 3
Front view, 7 Firmware upgrade
Overview, 1 enabling, 39
CL5708D / CL5708E firmware upgrade port, 56
Specifications, 69 preparation, 56
CL5708M / CL5708N recovery, 60
Specifications, 69 Front View, 7
CL5716M / CL5716N
Specifications, 70 G
Clear Login Information, 75 GOTO, 32
Clear Name List, 38
Closing the console, 20 H
Components, 7 Hardware requirements
Connection Tables, 72, 73 cables, 5
Console computers, 5
Closing, 20 external console, 5
Opening, 19 Hot Plugging, 25

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CL5708 / CL5716 User Manual

External console ports, 25 O


KVM ports, 25 Online
Hotkey Registration, iv
Beeper Control, 48 Opening the console, 19
Command Mode, 35 Operating precautions, 21
OSD, 34 Operating System
Selecting the Active Port, 45 set, 39
Summary Table, 51 Optional rack mounting, 77
Hotkey invocation key, 81 OSD
Hotkey Mode Factory Default Settings, 76
exiting, 44 Functions, 32
invoking, 44 Hotkey, 29, 34
Hotkey Port Control, 43 Main Screen, 30
Main Screen headings, 31
I Navigation, 31
Installation Overview, 29
Daisy chaining, 17 Password, 29
Single Stage, 14 OSD invocation key, 81
Invoking Hotkey Mode, 44
P
K Password, 29
Keyboard Emulation Port ID
Mac, 53 Display Duration, 34
Sun, 54 Display Mode, 34
Keyboard port operation, 43 Display Position, 34
Keyboard Reset, 48 Port ID numbering, 26
Port Names
L edit, 38
LCD Port selection, 26
Adjustment settings, 24 Powering Off, 22
OSD configuration, 23
LIST, 33 Q
Logout, 42 Quick View Ports, 38
Logout timeout, 37
LOUT, 42 R
Rack Mounting
M standard, 12
Manual port switching, 26 Rack mounting
Mouse Reset, 48 Easy installation, 77

84
Index

Optional, 77 Logout Timeout, 37


safety information, 63 Operating System, 39
Rear View Quick View Ports, 38
AC power, 9 SJ/T 11364-2006, iii
Requirements Skip Mode, 40, 47
Operating systems, 6 SKP, 40
Reset Station IDs, 39 Specifications
Restarting, 22 CL5708D / CL5708E, 69
Restore default values, 38 CL5708M / CL5708N, 69
RoHS, ii CL5716M / CL5716N, 70
SPHD Connectors, 81
S Standard rack mounting, 12
Safety instructions Station IDs
general, 61 reset, 39
rack mounting, 63 Switching station positions, 25
SCAN, 42
Scan Duration, 34 T
Scan Mode, 42 Technical Support, 68
SCAN/SKIP Mode, 35 Telephone support, iv
Screen Blanker, 35
Selecting the Active Port, 45 U
SET, 34 User Notice, iv
Accessible Ports, 37

85

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