For Service Technician'S Use Only: Voltage Measurement Safety Information
For Service Technician'S Use Only: Voltage Measurement Safety Information
For Service Technician'S Use Only: Voltage Measurement Safety Information
Contents
Whirlpool, Maytag, and Kenmore Control Panels.... 2–4 Fault/Error Codes............................................ 9, 10
Diagnostic Guide................................................... 5 Troubleshooting Guide......................................... 11
Activating the Service Diagnostic Mode................. 5 Troubleshooting Tests................................... 12–23
Key Activation & Encoder Test............................... 6 Strip Circuits....................................................... 24
Service Test Mode................................................. 6 Wiring Diagrams........................................... 25, 26
Service Test Mode Chart................................... 7, 8 Component Locations......................................... 27
Software Version Display....................................... 9
PART NO.REMOVE
DO NOT W10680150D
OR DESTROY PAGE 1
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WHIRLPOOL CONTROL PANEL (features and appearances may vary between models)
PAGE 2
Pressing each “HOW TO DRY”
Option buttons: press each Press each modifier button Timed Dry Adjust “–” or “+” Option buttons: press each
button once to turn off once to turn off its respective button: press once to turn off button once to turn off
its respective indicator. display segment. its respective indicator. its respective indicator.
Figure 1a - Key Activation & Encoder Test for Service Diagnostic Mode, Whirlpool Models
POWER button: press once to turn Rotating the cycle selector knob
START/PAUSE button: Press each modifier button Option buttons: press each
press once to turn once to turn off its respective button once to turn off
off indicator. display segment. its respective indicator.
Figure 1b - Key Activation & Encoder Test for Service Diagnostic Mode, Maytag Models
PAGE 3
KENMORE CONTROL PANEL (features and appearances may vary between models)
PAGE 4
Time Adjust “–” button:
press once to turn off the
seven-segment display.
POWER button: press once to turn Rotating the cycle selector knob
START/PAUSE button: Press each modifier button Option buttons: press each
press once to turn once to turn off its respective button once to turn off
off indicator. display segment. its respective indicator.
Figure 1c - Key Activation & Encoder Test for Service Diagnostic Mode, Kenmore Models
TROUBLESHOOTING GUIDE
K3
• = pin-1
L1 – BLK
Heater – VLT P14
P8
If +5VDC is still missing, unplug dryer or If neither of the plug terminals have
disconnect power and replace the ACU. continuity with the left-most contact of the
If +5VDC returns, unplug dryer or terminal block, replace the power cord and
disconnect power and check harnesses retest dryer.
and connections between the ACU and user Power Cord Terminal Block
interface (UI). If acceptable, replace the UI. L1
N Plug
8. ACU +12VDC – with voltmeter set to DC,
connect black probe to ACU P5-3 (ground)
and red probe to P5-8 (+12VDC). Plug in
dryer or reconnect power.
If +12VDC is present, go to step 9.
COM
If +12VDC is not present, unplug dryer
or disconnect power and replace the ACU. Figure 4a - Plug-to-terminal connections
9. Unplug dryer or disconnect power. for electric dryer.
10. Reassemble all parts and panels. 5. Access the machine electronics without
11. Perform steps under “Service Test Mode”, disconnecting any wiring to the ACU.
page 6, to verify repair. 6. With an ohmmeter, check for continuity
between the L1 terminal of the plug (found
TEST #2: Supply Connections in step 4) and P9-2 (black wire) on the ACU.
This test assumes that proper voltage is present If there is continuity, go to step 7.
at the outlet, and for U.S. installations, a visual If there is no continuity, check that wires to
inspection indicates that the power cord is the terminal block are mechanically secure.
securely fastened to the terminal block (electric If so, replace the main wire harness and
dryer) or wire harness connection (gas dryer). test the dryer.
ELECTRIC DRYER (U.S. Installations): 7. Check for continuity between the neutral
1. Unplug dryer or disconnect power. (N) terminal of the plug and P8-3 (white wire)
2. Remove the cover plate from the top right on the ACU.
corner of the back of the dryer. See figure 3. If there is continuity, go to step 8.
If there is no continuity, and the mechanical
connections of the wire are secure, replace
the main wire harness.
Remove
Screw 8. Visually check that ALL connectors are
fully inserted into the ACU.
Cover Plate 9. Visually check that ALL connectors are
fully inserted into the UI.
10. Reassemble all parts and panels.
Figure 3 - Remove the cover plate. 11. Plug in dryer or reconnect power.
3. With an ohmmeter, check for continuity 12. Perform steps under “Service Test Mode”,
between the neutral (N) terminal of the plug page 6, to verify repair.
and the center contact on the terminal block. ELECTRIC DRYER (Canadian Installations):
See figure 4a.
1. Unplug dryer or disconnect power.
If there is no continuity, replace the power
cord and test the dryer. 2. Remove the cover plate from the top right
corner of the back of the dryer. See figure 3.
If there is continuity, go to step 4.
3. Access the machine electronics without
4. In a similar way, check which terminal of disconnecting any wiring to the ACU.
the plug is connected to the left-most contact
on the terminal block and make a note of
it. This will be L1 (black wire) in the wiring
diagram. See figure 4a.
When this is found, go to step 5.
N
Neu 4. Access the machine electronics without
COM
1 disconnecting any wiring to the ACU.
P8
5. With an ohmmeter, check for continuity
Figure 4b - Plug-to-terminal connections between the neutral (N) terminal of the plug and
for electric dryer. P8-3 (white wire) on the ACU. The left-hand
side of figure 6 shows the position of the neutral
If continuity exists for both connections, terminal (N) on the power cord plug. Also see
go to step 6. figure 2, page 12.
If an open circuit is found, check the integrity If there is continuity, go to step 6.
of the connections of the power cord to the If there is no continuity, disconnect the
harness in the dryer; harness to the ACU; white wire of the main harness from the
and the integrity of the power cord itself. power cord at the location illustrated in
5. If it is necessary to replace the power figure 5. Test the continuity of the power
cord, remove the retaining clip that secures cord neutral wire as illustrated in figure 6.
the cord to the back panel. Disconnect the If an open circuit is found, replace the
cord from the main harness and the ground power cord. Otherwise, go to step 6.
wire from the rear panel, then pull out the
power cord. N
Neu COM L1
6. Visually check that ALL connectors are L1
fully inserted into the ACU.
G N
7. Visually check that ALL connectors are Masse Neu
fully inserted into the UI. Power Cord G
8. Reassemble all parts and panels. Plug Masse
9. Plug in dryer or reconnect power. Figure 6 - Power cord terminals, gas dryer.
10. Perform steps under “Service Test Mode”, 6. In a similar way, check for continuity
page 6, to verify repair. between the L1 terminal of the plug and P9-2
GAS DRYER (U.S. and Canadian Installations): (black wire) on the ACU.
1. Unplug dryer or disconnect power. If there is continuity, go to step 7.
2. Remove the cover plate from the top right If there is no continuity, check the continuity
corner of the back of the dryer. See figure 3. of the power cord in a similar way to that
illustrated in figure 6, but for power cord’s
3. Check that the power cord is firmly L1 wire.
connected to the dryer’s wire harness.
See figure 5. If an open circuit is found, replace the power
cord. Otherwise, replace the main harness.
7. Visually check that ALL connectors are fully
inserted into the ACU.
8. Visually check that ALL connectors are fully
inserted into the UI.
9. Reassemble all parts and panels. ELECTRIC DRYER ONLY: Check the thermal fuse.
10. Plug in dryer or reconnect power. See TEST #4b: Thermal Fuse, page 20.
11. Perform steps under “Service Test Mode”, ALL DRYERS: Continue with step 7 below to test
page 6, to verify repair. the remaining components in the motor circuit.
7. Check the drive motor. Slowly remove the
TEST #3: Motor Circuit drum belt from the spring-loaded pulley, gently
This test will check the wiring to the motor letting the pulley down. See figure 7.
and the motor itself. The following items are Pulley
part of this motor system:
Electric Gas
Part of Motor System
Dryer Dryer
Drum belt ü ü
Door switch ü ü
Harness/connection ü ü
Thermal fuse ü no
Drive motor ü ü
Drum
Belt switch ü ü Belt
Motor capacitors ü ü
Centrifugal switch ü ü Figure 7 - Slowly remove drum belt.
Machine control electronics ü ü 8. Remove the white connector from the drive
motor switch. See figure 8.
NOTE: Refer to strip circuit on page 24
to diagnose drive motor. Drive Motor Switch
White
1. Unplug dryer or disconnect power. Connector
2. Remove console to access the machine
electronics.
1
3. Check for loose, worn, or damaged drum 264 3 5
belt—repair as necessary.
4. Door Switch problems can be uncovered
by following procedure under TEST #7: Door
Switch, page 22; however, if this was not
done, the following can be performed without
applying power to the dryer. Connect an
ohmmeter across ACU P8-3 (neutral, white Figure 8 - Remove white connector.
wire) and P8-4 (door, tan wire).
9. Remove the bare copper wire terminal from
With the door properly closed, the ohmmeter pin 5 of black drive motor switch. See figure 9a.
should indicate a closed circuit (0–2 Ω).
If not, check harnesses and connections Main Winding: Lt. Blue Wire
between ACU and door switch. If good, in Back and Bare Copper Wire
replace the door switch assembly.
5. Motor Circuit Check - Access the ACU and Start
measure the resistance across P8-4 and P9-1. Winding:
If resistance across P8-4 and P9-1 is in Lt. Blue Wire
5 1
10. Using figure 9a and the strip circuit on run capacitor and light green and gray for the
page 24, check for the resistance values of start capacitor. Contact both leads to check
the motor’s Main and Start winding coils as inductance of capacitors. Start capacitor
shown in the following table. inductance should be 189–227 µF; run
NOTE: Main and Start winding coils must be capacitor inductance should be 22.3–24.7
checked at the motor. µF. Proper torque is 9–12 Nm for each.
Resistance Contact Points
Winding
in ohms of Measurement
Lt. blue wire in back at pin 4
and bare copper wire terminal
MAIN 3.3–3.6
removed from pin 5 of black
drive motor switch
Lt. blue wire in back at pin 4
and bare copper wire terminal
START 2.7–3.0
on pin 3 of black drive
motor switch
Wires
3 Dryer does not heat
3 Heat will not shut off
26 4 3
8. If no open circuit is detected, remove the 3. Remove connector P14 from the ACU
P14 connector from the ACU and measure the and measure the resistance between P14-3
outlet thermistor resistance between P14-3 and P14-6 at the connector. Refer to “Outlet
and P14-6 at the connector. Refer to “Outlet Thermistor Resistance” table on page 19 for
Thermistor Resistance” table on page 19 for temperatures and their associated values.
temperatures and their associated values. If the resistance corresponds to the
If the resistance corresponds to the temperature, the outlet thermistor is good.
temperature, the outlet thermistor is good. If the thermistor resistance does not agree
Go to step 9. with the table, replace the outlet thermistor.
If the thermistor resistance does not agree 4. Check heater coil(s) for a short to ground
with the table, replace the outlet thermistor. (usually inside the heater box). Repair or
9. If the preceding steps did not correct the replace if necessary.
problem and L1 and L2 were both detected, 5. Plug in dryer or reconnect power.
replace the ACU. If L2 was not detected,
suspect the centrifugal switch before 6. Run an “AIR” only timed dry cycle (no
replacing the ACU. heat). Check heater relay output(s) on ACU.
Unplug dryer or disconnect power. With a
10. Reassemble all parts and panels. voltmeter set to AC, connect voltmeter to
11. Plug in dryer or reconnect power. terminals 1 & 2 for heater relay #1. Plug
12. Perform steps under “Service Test Mode”, in dryer or reconnect power. Measure the
page 6, to verify repair. voltage across terminals 1 & 2 for heater
relay #1. If equipped, repeat procedure
GAS DRYER ONLY: with heater relay #2.
1. Verify the gas supply to the dryer is turned on. If voltage is present (~240VAC for electric,
2. Unplug dryer or disconnect power. ~120VAC for gas), the relay is open and
working normally.
3. Perform TEST #4b: Thermal Fuse on page
20. If the thermal fuse is OK, go to step 4. If little or no voltage is present, the relay is
closed and heater is activated. Unplug dryer
4. Perform TEST #4c: Thermal Cut-Off on or disconnect power and replace the ACU.
page 20. If the thermal cut-off is OK, go to
step 5. 7. Unplug dryer or disconnect power.
5. Locate the high limit thermostat (see 8. Reassemble all parts and panels.
figure 10b, page 17). Measure the continuity 9. Plug in dryer or reconnect power.
through it by connecting the meter probes to 10. Perform steps under “Service Test Mode”,
the red and black wire terminals. page 6, to verify repair.
If there is an open circuit, replace both the
high limit thermostat and the thermal cut-off. TEST #4a: Thermistors
Otherwise, go to step 6. NOTE: Refer to strip circuit on page 24
6. Perform TEST #4d: Gas Valve on page to diagnose outlet and inlet temperature
20. If the gas valve is OK, go to step 7. thermistors.
7. If the preceding steps did not correct Outlet (Exhaust) Thermistor
the problem, suspect the centrifugal switch The ACU monitors the exhaust temperature
before replacing the ACU. using the outlet thermistor, and cycles the
8. Reassemble all parts and panels. heater relay on and off to maintain the desired
9. Plug in dryer or reconnect power. temperature. NOTE: Begin with an empty dryer
and a clean lint screen.
10. Perform steps under “Service Test Mode”,
page 6, to verify repair. 1. Unplug dryer or disconnect power.
Heat will not shut off: 2. Remove console to access the machine
electronics.
ALL DRYERS:
3. Remove connector P14 from the ACU
1. Unplug dryer or disconnect power. and measure the resistance between P14-3
2. Remove console to access the machine and P14-6 at the connector. The following
electronics. table on page 19 gives temperatures and their
associated resistance values.
NOTE: All thermistor resistance measurements If the temperature probe confirms the
must be made while dryer is unplugged and temperature setting, retest at a different
connector removed from ACU. temperature setting.
OUTLET THERMISTOR RESISTANCE
5. If the preceding steps did not correct the
problem, replace the ACU.
RES. RES.
TEMP. TEMP.
°F (°C)
RANGE
°F (°C)
RANGE Inlet Thermistor
k ohms k ohms
50° (10°) 19.0–22.0 80° (27°) 8.5–10.5 NOTE: On the electric dryer, the inlet thermistor
60° (16°) 14.8–16.8 90° (32°) 6.8–8.8 is part of the high thermostat assembly
70° (21°) 11.5–13.5 100° (38°) 5.0–7.0 (see figure 10a). On the gas dryer, the inlet
If the resistance is OK, the outlet thermistor thermistor is located at the drum inlet duct
is good. Proceed to step 4. (see figure 16, page 27).
If the thermistor resistance does not agree The ACU monitors the inlet temperature using
with the table, replace the outlet thermistor. the inlet thermistor. The inlet thermistor (along
with the outlet thermistor) is used to detect air
4. Check P14-3 and P14-6 to dryer cabinet flow, and assists in calculating load size.
ground. If either pin indicates continuity
to ground (short), replace wiring harness; 1. Unplug dryer or disconnect power.
otherwise, proceed to step 5. 2. Remove console to access the machine
5. If the preceding steps did not correct the electronics.
problem, replace the ACU. 3. Remove connector P14 from the ACU and
measure the resistance between P14-1 and
Temperature Levels Incorrect – If no error code P14-2 at the connector. The following tables
is displayed and the connections to the thermistor (electric & gas) give temperatures and their
are good, check the exhaust temperature value associated resistance values.
at any or all of the temperature levels in question,
using the Timed Dry cycle. NOTE: All thermistor resistance measurements
must be made while dryer is unplugged and
IMPORTANT: Be sure EcoBoost or Energy Saver connector removed from ACU.
(if available) is turned OFF before testing.
If the resistance is OK, the inlet thermistor
1. Remove load from dryer and disconnect is good. Proceed to step 4.
external vent.
If the thermistor resistance does not agree
2. Plug in dryer or reconnect power. with the table, replace the inlet thermistor.
3. Run a TIMED DRY cycle (Mixed + Timed
Dry on Whirlpool models) of at least 2 minutes ELECT - INLET THERMISTOR RESISTANCE
in duration and select a temperature setting TEMP.
RES.
TEMP.
RES.
using heat. °F (°C)
RANGE
°F (°C)
RANGE
k ohms k ohms
4. Using a calibrated temperature probe, 68° (20°) 61.2–63.7 131° (55°) 14.5–15.3
take a temperature measurement in the center 77° (25°) 49.0–51.0 140° (60°) 12.1–12.8
of the exhaust outlet. The correct exhaust 86° (30°) 39.5–41.1 149° (65°) 10.2–10.7
temperatures are as follows: 95° (35°) 32.0–33.3 158° (70°) 8.5–9.0
104° (40°) 26.1–27.2 167° (75°) 7.2–7.6
EXHAUST TEMPERATURES
113° (45°) 21.4–22.3 176° (80°) 6.1–6.5
TEMPERATURE HEAT TURNS OFF* HEAT TURNS ON 122° (50°) 17.6–18.5
SETTING °F (°C) °F (°C)
(appearance may vary)
IMPORTANT: To avoid damage to the gas burner 5. Measure the resistance across the
wire harness, ensure the harness is routed outermost contacts of the connector that
exactly as it was prior to service. includes the two MOVs.
10. Unplug dryer or disconnect power.
11. Reassemble all parts and panels.
12. Plug in dryer or reconnect power.
13. Perform steps under “Service Test Mode”, If a small resistance is measured, clean the
page 6, to verify repair. two metal moisture strips inside the drum.
If a small resistance is measured after
TEST #5: Moisture Sensor cleaning, replace the sensor harness.
This test is performed when an automatic If a small resistance is not measured,
cycle stops too soon, or runs much longer go to step 6.
than expected. 6. Measure the resistance across each of the
NOTE: Dryer will shut down automatically outermost contacts and the center terminal
after 2½ hours. (ground connection).
The following items are part of this system:
Electric Gas
Part of Moisture System
Dryer Dryer
Harness/connection
Metal sensor strips If a resistance less than infinity is
Machine control electronics
measured, replace the sensor harness.
7. If the moisture sensor diagnostic test
NOTE: Refer to strip circuit on page 24
passes, check the outlet thermistor: TEST
to diagnose moisture sensor.
#4a, page 18.
NOTE: Overdrying may be caused by a short
If the problem persists after replacing the
circuit in the sensor system.
moisture sensor and thermistor, consider
1. Unplug dryer or disconnect power. adjusting the dryness level (see TEST #5a:
2. Remove console to access the machine Adjusting Customer-Focused Dryness Level).
electronics. 8. If the preceding steps did not correct the
3. Access the moisture sensor wires by problem, replace the ACU.
sliding the top panel back and removing
the front panel. Disconnect the 3-wire TEST #5a: Adjusting Customer-
moisture sensor connector located below the Focused Dryness Level
door opening between the front panel and NOTE: If the customer complains about
bulkhead. the clothes being less dry or more dry than
4. Access the ACU and remove connector desired and the moisture sensor passes TEST
P13 from the circuit board. Check the wire #5: Moisture Sensor, the total dry time can
harness for continuity between P13 and the be lengthened or shortened by changing the
moisture sensor connector. Customer-Focused Dryness Level from “2”
If there is continuity, go to step 5. (standard auto cycle) to a “3” (15% more drying
time), “4” (30% more drying time), “1” (15%
If there is no continuity, replace the main less drying time), or “0” (30% less drying time)
harness. auto cycle.
1. In standby mode (dryer plugged in but not
powered up), press and hold the DRYNESS
or DRY LEVEL button for approximately 3
seconds.
The dryer will beep and the current dryness Some buttons do not light:
setting will be displayed on the 7-segment 1. Unplug dryer or disconnect power.
display. The factory default value is “2”. 2. Remove console to access the ACU and
2. Pressing the dryness or dry level button user interface (UI).
cycles the dryness setting between 0, 1, 2, 3, 3. Replace the UI and housing assembly.
and 4, starting at the current setting. The new
setting is displayed in the 7-segment display. 4. Reassemble all parts and panels.
3. With the display showing the desired dryness 5. Plug in dryer or reconnect power.
setting, press the START button to save the 6. Perform the “Key Activation & Encoder
drying mode and exit to standby mode (the Test” (see page 6) to verify repair.
START button in this mode does not start a drying No beep sound is heard:
cycle). The result will be stored in EEPROM of 1. Verify that the “End Beep”, “Audio Level”,
the ACU and will be retained after a power loss. or “Cycle Signal” volume is turned on. Press
NOTE: If there is no user activity for 20 seconds, the END BEEP, AUDIO LEVEL, or CYCLE
or a button other than START, DRYNESS, or SIGNAL button to adjust the volume level.
DRY LEVEL is pressed, the dryness setting is 2. Unplug dryer or disconnect power.
reverted back to its previous setting.
3. Remove console to access the ACU
4. Press the POWER button at any time and user interface (UI).
to cancel changes and exit from this mode.
4. Visually check that ALL ACU connectors
TEST #6: Buttons and Indicators are inserted all the way into the ACU.
5. Visually check that ALL UI connectors
This test is performed when any of the following
are inserted all the way into the UI.
situations occurs during the “Key Activation &
Encoder Test” (see page 6). 6. If all visual checks pass, replace the
UI and housing assembly.
3 None of the indicators or display turn on
7. Reassemble all parts and panels.
3 Some buttons do not light
8. Plug in dryer or reconnect power.
3 No beep sound is heard
9. Perform the “Key Activation & Encoder
None of the indicators or display turn on: Test” (see page 6) to verify repair.
1. Unplug dryer or disconnect power.
2. Remove console to access the ACU and TEST #7: Door Switch
user interface (UI). Functionality is verified when opening the
door turns on the drum light. Closing the door
3. Visually check that ALL ACU connectors
should turn off the drum light.
are inserted all the way into the ACU.
If the preceding conditions are not met:
4. Visually check that ALL UI connectors
are inserted all the way into the UI. 1. Unplug dryer or disconnect power.
5. If all visual checks pass, perform TEST 2. Remove console to access the machine
#1: ACU Power Check, page 12, to verify electronics.
supply voltages. 3. Check that the wires between the door
switch and ACU are connected. (Refer to
If supply voltages are present, replace
wiring diagrams on pages 25 and 26.)
the user interface and housing assembly.
If the connections are good, replace the
If supply voltages are not present, replace wire and door switch assembly and retest.
the ACU.
If wire and door switch assembly have
6. Reassemble all parts and panels. been replaced and dryer still does not start,
7. Plug in dryer or reconnect power. replace the ACU.
8. Perform the “Key Activation & Encoder 4. Reassemble all parts and panels.
Test” (see page 6) to verify repair. 5. Plug in dryer or reconnect power.
6. Verify that the dryer will start with the door
closed, and that it stops when the door opens.
TEST #8: Drum LED 4. Verify that the red wire coming from the
This test is performed if the drum LED does water valve is connected to the ACU, P8-1.
not light. Refer to wiring diagrams on pages 25 and 26.
1. Unplug dryer or disconnect power.
2. Remove the console to access ACU
and user interface (UI).
3. Verify that the drum LED connector J20
(see wiring diagrams, pages 25 and 26)
is securely connected to the UI.
4. Check harness and inline connections
between the drum LED and UI.
If the harness and connections are good,
go to step 5.
If not, repair or replace as needed.
5. Unplug the drum LED connector J20
(see wiring diagrams, pages 25 and 26)
from the UI.
6. With a multimeter set to milliamps, connect
multimeter to UI connector J20, pins 1 and
3. Plug in dryer or reconnect power. Open
the door. Measure the current across UI Water Valve Assembly
connector J20, pins 1 and 3. If the drum LED Figure 12 - Water System Components.
driver is working properly, there should be a
measurement of 150 mA. 5. Check Water Valve & Harness—using an
If the current is present, unplug dryer or ohmmeter, measure the resistance between
disconnect power and replace the drum LED. the ACU P8-1 (red wire) and P9-2 (black wire).
If the current is not present, unplug dryer If the resistance is 1300 Ω (±5%), go to
or disconnect power and replace the UI. step 6; if not, replace the water valve.
7. Reassemble all parts and panels. If an open circuit is detected, go to step 7.
6. Inside the drum, unscrew and replace the
TEST #9: Water Valve water nozzle using a 7/16" wrench or socket.
(on some models) Retest water valve.
Activate Service Test Mode (see page 6). If water does not dispense, go to step 7.
Skip to Step 8 in Service Test Mode Chart (see 7. Access the water valve by removing the
page 8). Verify that water is being sprayed into back panel.
the drum. See figure 12.
Check that the hose and wires are connected
NOTE: Refer to strip circuit on page 24 to to the water valve assembly (see figure 12).
diagnose water valve.
Check that the water valve assembly hose
If water leaks from the dryer/too much water is connected to the nozzle.
being sprayed into the drum:
8. If everything is connected and the water
1. Inside the drum, unscrew the water nozzle. still does not dispense:
2. Inspect nozzle opening for residue buildup; Unplug dryer or disconnect power.
clean and replace it.
Replace the valve assembly and retest.
If no water is sprayed in the drum:
9. If the preceding steps did not correct
1. Verify that water is connected and turned on. the problem, replace the ACU.
2. Unplug dryer or disconnect power.
3. Remove console to access the machine
electronics.
STRIP CIRCUITS
MOTOR CIRCUIT
L1 DRIVE MOTOR CENTRIFUGAL N
ACU 1/3 HP SWITCH
MAIN LBU
5M 2M
3.3-3.6 Ω
BK LBU LBU 4M RUN CAP. BU N.O. W
P9-2 P9-1 23.5 uF
DOOR
K1 (ELECT. ONLY) BELT 2.7-3.0 Ω
SWITCH
MOTOR RELAY THERMAL SWITCH 3M 6M 1M
START CAP.
FUSE START 189 uF
See Heater Circuit
HEATER (ELECTRIC)
L1 L2
ACU
HEATER RELAY 1 CENTRIFUGAL SWITCH
K2 V HEATER 1 5M 2M
N.O. COM1 N.C.
BK BK
19.6 Ω See
R R-W R
Motor
19.6 Ω HIGH LIMIT Circuit
THERMAL V
N.O. COM2 THERMOSTAT 3M 6M 1M
CUT-OFF K3 HEATER 2
HEATER RELAY 2
HEATER (GAS)
CENTRIFUGAL SWITCH
L1 ACU
R N
R LBU
1V IG IGR
IGNITOR 5M 2M
THERMAL MOV BK 50-500 Ω W
N.C. See
CUT-OFF 2 1 3
BK R-W BU VALVE 1 Motor
BK R 1400 ± 70 Ω 570 ± 28.5 Ω BU W
N.O. COM W Circuit
K2 4 5
HIGH LIMIT VALVE 2 6M 1M DOOR
HEATER RELAY 1 THERMAL 1300 ± 65 Ω W 3M
THERMOSTAT SWITCH
FUSE LBU FS1 FS2 FLAME
SENSOR
HEATER GAS VALVE
THERMISTORS (INLET/OUTLET)
ACU INLET TEMP THERMISTOR ACU
R 50K Ω R
INLET THERMISTOR P14-2 P14-1 INLET THERMISTOR RTN
MOISTURE SENSOR
ACU ACU
MOISTURE SENSOR
BK Y-R BK R
MOISTURE SENSOR P13-1 P13-2 MOISTURE SENSOR RTN
MOV MOV
G-Y G-Y
P8-2 CHASSIS GND
G-Y
CHASSIS GND
WATER VALVE
BK R W
P8-1 P8-3
510-590 Ω K4
VALVE RELAY
IMPORTANT: Electrostatic discharge may cause damage to machine control electronics. See page 1 for ESD information.
IMPORTANT: Electrostatic discharge may cause damage to machine control electronics. See page 1 for ESD information.
COMPONENT LOCATIONS
Drum Light
Assembly
• Water Nozzle
• Water Valve
• Thermal Cut-off
• Inlet Thermistor (Electric)
• High Limit Thermostat
Door Switch • Heater Assembly
(Location may vary
between models)
• Motor Assembly
• Thermal Fuse
• Outlet Thermistor
• Moisture Sensor Strips NOTE: Refer to Figure 10b, page 17,
Figure 16 - Component locations. for gas dryer component locations.
Contacts
Function 1M 2M 3M 5M 6M
Start
Run
= Contacts closed
Notes
PAGE 30
Bouton POWER (mise sous tension) : Appuyer chaque bouton “HOW TO
Boutons d’option : appuyer Appuyer sur chaque bouton Bouton Timed Dry Adjust “–” Boutons d’option : appuyer
sur chaque bouton une fois de modification une fois pour ou “+” (ajustement – ou + de sur chaque bouton une fois
pour éteindre sa témoin. éteindre sa segment séchage minuté) : appuyer une pour éteindre sa témoin.
de l’affichage. fois pour éteindre sa témoin.
Figure 1a - Test d’activation des boutons et encodeurs, mode de diagnostic de service, modèles Whirlpool
Bouton START/PAUSE (mise en Appuyer sur chaque bouton Boutons d’option : appuyer
marche/pause) : appuyer une de modification une fois pour sur chaque bouton une fois
fois pour éteindre le témoin. éteindre sa segment pour éteindre sa témoin.
de l’affichage.
Figure 1b - Test d’activation des boutons et encodeurs, mode de diagnostic de service, modèles Maytag
PAGE 31
TABLEAU DE COMMANDE KENMORE (les caractéristiques et l’aspect peuvent varier entre les modèles)
PAGE 32
(ajustement – de durée) : appuyer
une fois pour éteindre
l’affichage de sept segments.
Bouton POWER (mise sous tension) :
La rotation du bouton sélecteur de
Bouton START/PAUSE (mise en Appuyer sur chaque bouton Boutons d’option : appuyer
marche/pause) : appuyer une de modification une fois pour sur chaque bouton une fois
fois pour éteindre le témoin. éteindre sa segment pour éteindre sa témoin.
de l’affichage.
Figure 1c - Test d’activation des boutons et encodeurs, mode de diagnostic de service, modèles Kenmore
GUIDE DE DÉPANNAGE
Problème Cause possible Contrôles et tests
Ne se met pas en marche La sécheuse n’a pas d’alimentation électrique. Vérifier l’alimentation électrique à la prise
- Non fonctionnel murale, vérifier les disjoncteurs, les fusibles
- Absence de réponse du clavier ou les raccordements à la boîte de jonction.
- Pas de témoin DEL ou d’affichage Problème de connexion entre la prise secteur Voir Test nº 2 : Connexions d’alimentation,
et la sécheuse. page 42.
Problème de connexion entre le MCA et l’IU. Vérifier les connexions et la continuité du câblage
entre le MCA et l’IU.
Les alimentations électriques ne sont pas présentes Voir Test nº 1 : Contrôle de la tension
sur les composants électroniques de la machine. du MCA, page 41.
Problème avec l’interface utilisateur. Voir Test nº 6 : Boutons et témoins, page 51.
Ne démarre pas le programme La porte n'est pas complètement fermée ou S’assurer que la porte est parfaitement fermée,
(Aucune réponse lorsqu’on appuie touche le loquet de la porte. et appuyer et relâcher le bouton START.
sur le bouton Start.) Problème du contacteur de la porte. Voir Test nº 7 : Contacteur de la porte, page 52.
Problème de courroie d'entraînement/ Voir Test nº 3 : Circuit du moteur, page 43.
contacteur du tensionneur de courroie.
Problème sur le fusible thermique/moteur. Voir Test nº 3 : Circuit du moteur, page 43.
Problème avec l’interface utilisateur. Voir Test nº 6: Boutons et témoins, page 51.
Problème sur le MCA. Voir Test nº 1 : Contrôle de la tension du MCA, page 41.
Ne s’arrête pas comme prevu Faible circulation d’air. Vérifier le filtre à charpie et le conduit
d'évacuation. Nettoyer au besoin.
Vérifier le bouton Start/Pause. Exécuter le test d’activation des boutons et encodeurs.
Problème sur le capteur d’humidité. Voir Test nº 5 : Capteur d’humidité, page 50.
Problème sur la thermistance. Voir Test nº 4a : Thermistances, page 47.
Problème avec l’interface utilisateur. Voir Test nº 6 : Boutons et témoins, page 51.
Problème sur le MCA. Voir Test nº 1 : Contrôle de la tension du MCA, page 41.
La console n’accepte pas L'utilisateur sélectionne une option non valide. Orienter le client vers le “Guide d’utilisation
les sélections et d’entretien”.
Problème avec l’interface utilisateur. Voir Test nº 6 : Boutons et témoins, page 51.
Le tambour ne tourne pas Problème de courroie d'entraînement/ Voir Test nº 3 : Circuit du moteur, page 43.
contacteur du tensionneur de courroie.
Fusible thermique (électrique seulement). Voir Test nº 4b : Fusible thermique, page 49.
Problème sur le contacteur de la porte. Voir Test nº 7 : Contacteur de la porte, page 52.
Problème sur le moteur. Voir Test nº 3 : Circuit du moteur, page 43.
Problème sur le MCA. Voir Test nº 1 : Contrôle de la tension du MCA, page 41.
Ne chauffe pas Contrôler l’installation. Vérifier que l’installation de la sécheuse est correcte.
Vérifier L1 et L2. Exécuter les tests L1 et L2 du MCA sous
mode de test de service.
Anomalie du système de chauffage ou circuit Voir Test nº 4 : Système de chauffage,
ouvert sur le serpentin de chauffage. page 45.
Problème sur le MCA. Voir Test nº 1 : Contrôle de la tension du MCA, page 41.
Chauffage pour le programme Serpentin de chauffage court-circuité. Voir Test nº 4 : Système de chauffage, page 45.
du séchage à l’air Relais de chauffage court-circuité. Voir Test nº 4 : Système de chauffage, page 45.
Problème sur le système de chauffage. Voir Test nº 4 : Système de chauffage, page 45.
Linge humide lors de l’arrêt Degré de séchage pour programmes auto Augmente la durée de séchage pour un
de la sécheuse (automatiques). programme de séchage automatique ou plus.
Filtre à charpie plein. Nettoyer le filtre, au besoin. Orienter le client
vers le “Guide d’utilisation et d’entretien”.
Conduit d’évacuation de chauffage bouché. Nettoyer le filtre, au besoin. Orienter le client
vers le “Guide d’utilisation et d’entretien”.
Problème sur le capteur d’humidité. Voir Test nº 5 : Capteur d’humidité, page 50.
Ajuster le degré de séchage centré sur le client. Voir Test nº 5a : Ajuster le degré de séchage
centré sur le client, page 50.
Pas d’écoulement de Programme Steam (vapeur) non sélectionné. Orienter le client vers le “Guide d’utilisation
l’électrovanne d’admission d’eau et d’entretien”.
(sur certains modèles) Pas d’eau vers l’électrovanne. Vérifier que l’arrivée d’eau est ouverte.
(L’électrovanne d’admission d’eau
est activée de manière intermittente Pas d’eau en provenance de l'électrovanne. Voir Test nº 9 : Électrovanne d’admission d’eau,
durant le programme steam [vapeur]) page 52.
Fuite d’eau en provenance de la sécheuse Ouverture de la buse d’introduction d’eau Dévisser la buse et la nettoyer le cas échéant.
(sur certains modèles) obstruée par une accumulation de résidus.
(Trop d’eau distribuée au cours
des programmes avec vapeur)
K3
• = broche 1
L1 – N
Élément chauffant – V P8 P14
Figure 2 - Brochages et connecteurs du MCA
remplacer l’IU. L1
8. MCA +12 VCC – avec un voltmètre
réglé sur courant continu CC, brancher la
sonde noire à P5-3 (mise à la terre) et la 5
Date Code YDDD-xx
sonde rouge à P5-8 (+12 V CC). Brancher MADE IN COO
XXXX-XXX
P/N XXXXXX Rev X
N
la sécheuse ou reconnecter la source de Neu
courant électrique. COM
1
P8
S’il y a une tension de +12 V CC, passer
à l’étape 9. Figure 4 - Raccordement entre fiche et borne
S’il n’y a pas une tension de +12 V CC, pour une sécheuse électrique.
débrancher la sécheuse ou déconnecter la
source de courant électrique et remplacer Si la continuité est bonne pour les deux
le MCA. conducteurs, passer à l’étape 6.
9. Débrancher la sécheuse ou déconnecter S’il y a un circuit ouvert, contrôler
la source de courant électrique. l’intégrité des connexions entre le cordon
10. Réassembler tous les pièces et panneaux. d’alimentation et le câblage de la sécheuse,
et entre le câblage et le MCA, ainsi que
11. Exécuter les étapes sous “Mode de l’intégrité du cordon d’alimentation lui-même.
test de service”, page 34, pour vérifier la
réparation. 5. S’il est nécessaire de remplacer le cordon
d’alimentation, enlever l’agrafe qui retient le
cordon d’alimentation sur le panneau arrière.
TEST nº 2 : Connexions d’alimentation Débrancher le cordon d’alimentation du
Ce test suppose que la tension de la prise câblage principal et débrancher le conducteur
de courant est bonne. de liaison à la terre du panneau arrière, puis
enlever le cordon d’alimentation.
SÉCHEUSE ÉLECTRIQUE :
1. Débrancher la sécheuse ou déconnecter 6. Vérifier visuellement que TOUS les
la source de courant électrique. connecteurs sont complètement insérés
dans le MCA.
2. Retirer le couvercle qui se trouve sur le
coin supérieur droit à l’arrière de la sécheuse.
Voir figure 3.
1
Sinon, vérifier les câblages et les
264 3 5
raccordements entre le MCA et le
contacteur de la porte. S’ils sont bons,
remplacer le contacteur de la porte.
5. Contrôle du circuit du moteur - Accéder au
MCA et mesurer la résistance entre P8-4 et P9-1.
Si la résistance à travers P8-4 et P9-1
est entre 1 et 6 Ω, le circuit du moteur Figure 8 - Débrancher le connecteur blanc.
est acceptable. Remplacer le MCA.
Bobinage principal : Conducteur
Sinon, passer à l’étape 6. bleu clair à l’arrière, et
6. Contrôler le câblage et les composants conducteur de cuivre nu
dans le chemin entre ces points de mesure en
se référant au schéma de câblage approprié (gaz
ou électrique) en page 55 ou 56. NOTE : Pour Circuit de
accéder aux composants du système du moteur, démarrage :
glisser la partie supérieure vers l’arrière et retirer Conducteur
le panneau avant. bleu clair à
5 1
l’arrière, et
SÉCHEUSE ÉLECTRIQUE SEULEMENT : Vérifier conducteur
le fusible thermique. Voir TEST nº 4b : Fusible de cuivre nu
26 4 3
Bobinage
Résistance Points condensateur de marche et vert clair et gris
en ohms de mesure pour le condensateur de démarrage. Brancher
Conducteur bleu clair à l’arrière les deux conducteurs pour vérifier l’inductance
sur la broche 4, et conducteur
PRINCIPAL 3,3–3,6
en cuivre nu déconnecté de
des condensateurs. L’inductance du condensateur
la broche 5 du contacteur de démarrage doit être comprise entre 189 et
noir du moteur d’entraînement. 227 μF; celle du condensateur de marche doit
Conducteur bleu clair à l’arrière être comprise entre 22,3 et 24,7 μF. Appliquer
MISE EN
2,7–3,0
sur la broche 4, et conducteur un couple de 9 à 12 Nm pour chacun.
MARCHE en cuivre nu sur la broche 3
du contacteur noir du moteur
d’entraînement.
THERMISTANCES (ENTRÉE/DÉCHARGE)
MCA THERMISTANCE DE TEMPÉRATURE D’ENTRÉE MCA
R 50K Ω R
THERMISTANCE P14-2 P14-1 THERMISTANCE
D’ENTRÉE D’ENTRÉE RTN
CAPTEUR D’HUMIDITÉ
MCA MCA
CAPTEUR D’HUMIDITÉ
N JA-R N R CAPTEUR
CAPTEUR P13-1 P13-2 D’HUMIDITÉ
D’HUMIDITÉ MOV MOV RTN
VE-JA VE-JA
LIAISON À LA TERRE
P8-2
VE-JA DU CHÂSSIS
IMPORTANT : Une décharge d’électricité statique peut faire subir des dommages aux circuits électroniques. Pour les détails, voir la page 29.
IMPORTANT : Une décharge d’électricité statique peut faire subir des dommages aux circuits électroniques. Pour les détails, voir la page 29.
Lampe du
tambour
• Buse d’introduction d’eau
• Électrovanne d’admission d’eau
• Coupe-circuit thermique
• T hermistance d’entrée
(Électrique)
Contacteur • T hermostat de température
de la porte maximale
(La position • Élément chauffant
peut varier
entre les
modèles)
• Module du moteur
• Fusible thermique
• Thermistance de décharge NOTE: Consulter la Figure 10b,
• Rubans du détecteur d’humidité page 46, pour avoir les positions des
Figure 16 - Positions des composants. composants de la sécheuse à gaz.
Contacts
Fonction 1M 2M 3M 5M 6M
Démarrage
Fonctionnement
= Contacts fermés
Contacteur centrifuge (moteur)
Noir
Blanc
Bleu clair
Blanc Bleu clair
NOTES
NOTES
NOTES