Healthy Food Order App-Case Study Deck by Neha Goyal
Healthy Food Order App-Case Study Deck by Neha Goyal
Healthy Food Order App-Case Study Deck by Neha Goyal
Neha Goyal
Assignment overview
1. Can you describe your current schedule and how you balance your responsibilities with healthy
meal planning?
2. How often do you a healthy order meals from a restaurant?
3. How many healthy options you see in the ordering process?
4. What challenges do you face in the ordering process? How does this make you feel?
5. Is there any way in which you feel these challenges could be resolved?
User research: summary
I want to understand common challenges people face trying to manage a busy schedule and meal planning. I want to identify frustrations people
experience during the process of ordering healthy food online. I conducted interviews and created empathy maps to understand the users I’m
designing for and their needs. A primary user group identified through research was adults who wants to save time by not cooking food or they don’t
know how to cook. The most important need is customisation of food. They want to customise their foods according to their taste and calories needs.
This user group is being tired of typical diet food fast and doesn’t like to throw food if ordered but hasn’t eat. Some user like to order all healthy meal
combo for a particular time along with tracking calories. A customisable meal which is combination of all desired nutritions.
Persona: Emily Cooper
Problem statement:
Emily is a fitness instructor
who prefers healthy diet and
vegetarian menu wants to
order high quality food. She
also wants to customise her
food.
Big Picture Storyboard
Scenario: Emily is a fitness instructor who prefers healthy diet and vegetarian menu wants to order high quality food.
Emily is frustrated about not finding Emily opens the app to look for Emily is happy that app is showing
healthy food options for dinner healthy dinner to order options according to meal time
Emily customize a healthy meal for Emily’s healthy dinner meal order is Emily happily eats her healthy and
dinner and checks out confirmed customised meal for dinner
User journey map
Open
app
Add
Details/
Payment
info
Customise Order
Screen
Home Screen
Order
N Y this item
Select Order
item this item
N
Y
Order Confirm
● Paper Wireframes
Starting the ● Digital wireframes
Neha goyal
User Experience Visual Designer
goyalneha.design
Contact
Gurugram, India
+91 8005952175
[email protected]