The Assessor should:

Familiarization of self with the qualification or unit of competency to be assessed.

Ensure that the assessment site complies with relevant occupational health and safety requirements .

Ensure that the following assessment resources are available

The assessor must ensure that the tools , equipment and facilities are ready and available in the
assessment site before the assessment starts.

Receive assessment package composed of the following from TESDA representative:

One copy of Assessors guide

Copies of application form with candidates guide and rating sheets corresponding to the number of
candidates

Attendance sheet

Wear the Competency Assessors ID.

As soon as you have admitted the candidates, say:

Good Morning everyone!

My name is MARK DAVE A. DEOCARES from ZSPI; I will be your Competency

Assessor for FBS NC II.

With us is our TESDA Representative Mr./Ms. ____ANALYN J. ELORIN________,

from________________. You don’t have to worry about her presence. She is here
to oversee the proper conduct of competency assessment and to check if the
conduct of assessment is in accordance with the prescribed competency
assessment methodology and procedures. She will not assess you.
Before I start, let me first check the attendance.

Please present to me your admission slip once your name is called.

(Let the candidate sign on the attendance sheet, compare signature on the admission slip )

I have here with me your accomplished self-assessment guide. This is an indication that you know and
can perform all units of competency enumerated in this qualification.

(Self-Assessment guide was given to the candidate by the processing officer of the assessment center)

Give the overview of the Qualification to be assessed

I would like to welcome all of you for your assessment for FBS NCIi

The purpose of our assessment is to determine the level of your competency.

Qualifications or units of competency to be assessed

Today, I am going to administer competency assessment for FBS NC II,the qualifications for FBS NCII
composed of Basic, common and core competencies.

For our FBS NC II with (6) units core Competency , we do have

PREPARE THE DINING ROOM RESTAURANT AREA FOR SERVICE

WELCOME GUESTS AND TAKE FOOD AND BEVERAGE ORDERS

PROMOTE FOOD AND BEVERAGE [PRODUCTS

PROVIDE FOOD AND BEVERAGE SERVICES TO GUESTS

PROVIDE ROOM SERVICE

RECEIVE AND HANDLE GUEST CONCERNS

Task to be performed and the evidence to be collected:

The different task to be performed are :

Fold 10 napkins

Take Table Reservations

Table set up

Provide table service to guests

Provide restaurant service to guest

I will collect evidences through demonstration, oral questioning.

Assessment procedures to be undertaken:

To determine your knowledge and skills for FBS NCII , the assessment method we will be using are
demonstration, oral questioning and interview. These assessment methods can help to measure your
underpinning knowledge and skills.

Needs of candidates to be considered during the assessment:

Before well start with the assessment proper, please do your personal necessities so that you will not
be disturb during the assessment because I will not allow you to go out from the assessment venue
while you are doing your tasks.

Allowable/ reasonable adjustment in the assessment procedures:

As an assessor, I will consider some allowable/reasonable adjustments during the assessment.

If you have difficulties in understanding the given instructions, please don't hesitate to tell me
because I am willing to explain and translate it for you.
If there are emergencies and problem you encounter in the assessment please approach me
immediately for clarification and consideration.

If cannot understand English language then translate in vernacular language

Dos and Donts in the assessment

center

If you have concern or this a need for to clarify concerning the assessment you may raise your hand
because I am more than willing to help you.

But once the assessment has started , please refrain from asking questions.

During the assessment if you have physical or any for of difficulties don't hesitate to call my attention ,
so we can address it immediately.

You shoud follow and perform all the tasks prescribed in the assessment observing the time allocated
for every task.

You should observe silence.

You should also observe safety and sanitation in doing your task.

Rights in the appeal system

In the event candidates that you wont agree with my decision, you can write your formal appeal
addresses to the Provincial Director of TESDA Sibugay and fill in the Customer Inquiry and Feedback
form.

In case you have any questions regarding the assessment results you have the right to appeal, you can
submit your appeal to the TESDA Provincial Office or assessment center .

Issuance and Validity of the COC or NC

For the issuance of the National certificate NC/COC shall be claimed at TESDA Provincial Office 3
working days after the assessment by submitting the ff.
CARS( Competency Assessment Result Summary)

I.D Picture Passport Size with white background

Further, the validity period of your NC/COC is five (5) years to commence on the date of your
assessment.

Re-assessment procedures

However, if you will be found NOT YET COMPETENT, you may apply for reassessment anytime at
convenience for moment that you feel confident enough that you have acquired the competence. You
may also be assessed only on the units of competency where you were found Not Yet Competence.

If you fail 2 consecutive assessments, you are advised to undergo a refresher course to any TESDA
Administered/registered school to acquire the knowledge and skills based in the industry standards

Assessment procedures taken from the units of competencies in the TR and on the Evidence Plan.

Demonstration/observation with oral questioning

Interview

Provide the candidate with all the materials, tools, and equipment required to complete the tasks.

At this point, give the specific instructions to the candidate clearly and slowly.

Alternatively, observation may be conducted in an actual environment.

Give Specific Instruction to the Candidate:

(Name, (Candidate number 1 ), using the materials, tools, and equipment, you are required to perform
the tasks within_____ hours. I will be observing you while you are performing the tasks.

After your demonstration, I will ask you some questions related to your demonstration.
You may call me when there is a need for me to translate or explain items for clarification.

After the questioning portion, I will give you feedback about your performance.

Any questions/ clarifications? If there are no questions, you may start now.

Note:

The assessor must have his/her stop watch to observe the allocated time for every task.

While the candidate performs the activity, you must:

Stop the candidate if accident is imminent

Observe the candidate and keep notes of unusual conditions of situations during the entire conduct of
the assessment.

Collect evidence and much compatibility to the elements, performance criteria, range of variables and
evidence guide in relevance of units of competency.

Evaluate and Judge the evidence in terms of dimensions of competency

Thank you Candidate no.1 you may now take your seat. (Followed by Candidate no. 2)

Oral questioning:

(Provide questions related to the qualification )

(Ask the the candidate no. 1 followed by candidate no. 2)

Please sit down candidate no. 1 How do you feel about the assessment?

Step 2. Reinforce positive aspects of the assessment

-OK good! Based on my observation to your performance, you have the ability to perform all the
competencies according to relevant standards. You also got high score on your oral examination.

Step 3. Inform the candidate of your proposal of final decision

Congratulate if he/she performed competently the task given during the assessment.

On the other hand, discuss the need for further evidence if the candidate was not able to perform the
task given during the assessment.

-Since you have done your task very well and you have a good performance, as your competency
assessor I now certify you competent. Congratulations

-So since, I certify you competent, do you agree with my decision? Please affix your signature in the
rating sheet and in the competency assessment result summary.

Provide information in claiming National Certificate or Certificate of Competency.

For the issuance of National Certificate, AC Manager shall inform you where to claim it after 3 working
days .Again, I would like to say Congratulations.

If the candidate found not yet competent.

How do you feel about the assessment?

-I noticed that you did not perform well and you need some improvements to meet the standard
requirements of this qualification. You have to review the activities related to the competency that
you are weak and not doing well your task as a trainee. Is it okay with you?

-As a candidate, you can come back any time in your convenience for reassessment when you are
ready that you have acquired the competence. You will only be reassessed on the competency that
you were found not yet competent.
In case you have any questions regarding the assessment results you have the right to appeal, you can
submit your appeal to the TESDA Provincial Office with the assessment center and assessor are
accredited.

Well, please sign the competency assessment result summary.

-Now as again for candidates who were declared competent, I have to greet them once again
Mr./Mrs./Ms. So and so CONGRATULATIONS!

-For those who were declared not yet competent, I may say the following words:

Mr./Ms./Mrs. ____________________ you are not yet competent enough in this competency but I
suggest that you have to improve and learn more ,as soon as you think that youre ready and acquired
the competence on the unit/s of competencies you were found NOT YET COMPETENT, feel free to
submit yourself for reassessment.

-Ok, so thats all. Thank you for your time and again Congratulations!