Republic of the Philippines

PROVINCE OF QUIRINO
Cabarroguis

CITIZEN’S CHARTER
INFORMATION BILLBOARD

VISION MISSION

This office shall be an active partner in the transformation of the The Office is designed to assist the Local Government in enhancing
local government into financially self sustaining institutions operating the financial capability within the framework of our government policies,
within the framework of our governments fiscal policies. and in evaluating the fiscal performance of our LGU’s against a set of
standards measuring the delivery of basic services, economic strategies
adopted and implemented, sound fiscal practices, and financial viability.

OFFICE STEP STEP BY STEP PROCEDURE PERSON RESPONSIBLE MAXIMUM REQUIREMENTS/SUPPORTING FEES COLLECTED LOCATION

CLIENT WAITING TIME DOCUMENTS if any

PROVINCIAL ASSESSOR'S
OFFICE First Floor,
Submit request Review request
Render technical assistance 1 letter letter. Nenita P. Oligan 5 minutes Capitol, Building

to the Municipal Assessors in Cabarroguis,

conduct of appraisal and Quirino

assessments of newly
Assign
constructed buildings, personnel Avelino A. Silao,Jr. 3 months
(Tax Mapping
machineries and other team) Alberto DV. Alcantara maximum

structures. Christopher L. Telan

Marcial DL. Mina

 OFFICE STEP STEP BY STEP PROCEDURE PERSON RESPONSIBLE MAXIMUM REQUIREMENTS/SUPPORTING FEES COLLECTED LOCATION

CLIENT WAITING TIME DOCUMENTS if any

Request letter Receive and
Verifying/searching owners 1 (verbal check Anita D. Tamondong 2 minutes Approved survey plan

property valuation/location accepted) documents. Janice N. Nicolas

Marjorie B. Garcia

Wait for the Search in

2 release of section map/ Avelino A. Silao, Jr. 10 minutes
the requested FAAS/ tax
documents declaration. Benita D. Napudo

Alberto DV. Alcantara

Christopher L. Telan

Prepare
Verifying/searching owners 3 requested Jovenie C. Manlapaz 15 minutes

property valuation/location documents. Janice N. Nicolas

Marjorie B. Garcia

Release
4 documents to Anita D. Tamondong 3 minutes

the clients. Jovenie C. Manlapaz

Janice N. Nicolas

Marjorie B. Garcia

Submit Receive
Issuance of re-classified/ 1 documents documents. Anita D. Tamondong 3 minutes Photocopy of Title and

transferred/revised Jovenie C. Manlapaz approved survey plan

Tax Declaration. Janice N. Nicolas Zoning clearance latest

Marjorie B. Garcia tax receipt.

OFFICE STEP STEP BY STEP PROCEDURE PERSON RESPONSIBLE MAXIMUM REQUIREMENTS/SUPPORTING FEES COLLECTED LOCATION

CLIENT WAITING TIME DOCUMENTS if any

Wait for the Verify and
2 release of review Alma Bella A. Guzman 5 minutes
assessment
documents. documents. Avelino A. Silao, Jr.

Benita D. Napudo

Review and
3 approve Nenita P. Oligan 3 minutes
FAAS and tax
declaration. Alma Bella A. Guzman

Avelino A. Silao, Jr.

Release the
4 documents Anita D. Tamondong 3 minutes

to the clients Jovenie C. Manlapaz

Janice N. Nicolas

Marjorie B. Garcia
 OFFICE STEP STEP BY STEP PROCEDURE PERSON RESPONSIBLE MAXIMUM REQUIREMENTS/SUPPORTING FEES COLLECTED LOCATION

CLIENT WAITING TIME DOCUMENTS if any

Submit letter Receive and

Issuance of certified true copy 1 request examine Anita D. Tamondong 3 minutes Certification from the
and submitted
and tax declaration & other requirements. documents. Jovenie C. Manlapaz Municipal Assessor wherein

certifications of landholdings Janice N. Nicolas the property is located.

Marjorie B. Garcia

Pay
certification Receive
2 fee payment for PTO Personnel P30.00 per

certification

certification
Type Certified
3 True copy of Jovenie C. Manlapaz 20 minutes
tax declaration
& other Janice N. Nicolas
certifications of
landholdings. Marjorie B. Garcia

Wait for the Search from the

4 release of property Anita D. Tamondong 5 minutes
the requested
documents. records Jovenie C. Manlapaz
Janice N. Nicolas

Marjorie B. Garcia

Review & sign

5 true copy of Nenita P. Oligan
Tax Declaration
and other Alma Bella A. Guzman
certifications of
landholdings. Avelino A. Silao, Jr.
 OFFICE STEP STEP BY STEP PROCEDURE PERSON RESPONSIBLE MAXIMUM REQUIREMENTS/SUPPORTING FEES COLLECTED LOCATION

CLIENT WAITING TIME DOCUMENTS if any

Record the
6 transaction & Anita D. Tamondong 3 minutes
release the
documents. Jovenie C. Manlapaz

Janice N. Nicolas

Marjorie B. Garcia

Request Verify & identify

Annotation and/or cancellation 1 (verbal) the subject Anita D. Tamondong 5 minutes Copy of real estate mortgage
property in the
of encumbrances/mortgaged property Jovenie C. Manlapaz papers

properties records. Janice N. Nicolas Cancellation of mortgage ,

Marjorie B. Garcia bail bond, court order

whichever is applicable

Wait for the Annotate the

2 release of encumbrance Anita D. Tamondong 5 minutes Photocopy of official
the requested in the hard
documents. copy. Jovenie C. Manlapaz tax receipt

Janice N. Nicolas

Marjorie B. Garcia

Release the
3 documents Anita D. Tamondong 3 minutes

Jovenie C. Manlapaz

Janice N. Nicolas

Marjorie B. Garcia
 Service Pledge

We, the officials and employees of the Provincial Assessor's Office, pledge to deliver quality public services as promised in this Citizen's Charter. We will provide prompt and reliable service to our clients

ALMA BELLA A. GUZMAN, REA AVELINO A. SILAO, JR., REA ALBERTO DV. ALCANTARA BENITA D. NAPUDO, REA
LAOO IV TAX MAPPER IV Administrative Assistant IV LAOO III

JANICE N. NICOLAS MARJORIE B. GARCIA JOVENIE C. MANLAPAZ ANITA D. TAMONDONG

Assessment Clerk III Data Controller II Administrative Assistant V Administrative Assistant V

CHRISTOPHER L. TELAN MARCIAL DL. MINA

Administrative Assistant I Administrative Aide IV

NENITA P. OLIGAN, REA

Acting Provincial Assessor

ALLOWABLE PERIOD OF EXTENSION OF THE MAXIMUM RESPONSE TIME

The PLGU gives five (5) working days for the extension of time to the provision of frontline services to its clients in case of unforeseen events, man-made or natural.
____________________________________________________________________________________________________________________________________

FEEDBACK/COMPLAINT MECHANISMS
If your request has not been attended to promptly and courteously, please send your suggestions and complaints to Gov. Junie E. Cua or you may fill-up the
prescribed form from the Officer of the Day
and drop it in the Suggestion Box provided for the purpose at the lobby of the Capitol or you may call (078) 692-5088.