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    Hermitage Escalator Company - Edited112

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    moses gichana
    Hermitage Escalator Company focuses on putting the right maintenance experts in the right place at the right time to manage escalator systems. It uses sensors, cameras, and other IoT devices to generate big data, but recognizes the need for experienced technicians to perform predictive and preventative maintenance to avoid "false positives" that could increase costs. While IoT has benefits, Hermitage warns that an overreliance on large amounts of IoT data alone could lead technicians to find and fix non-existent issues, driving up maintenance expenses rather than reducing them.

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    Hermitage Escalator Company - Edited112

    Uploaded by

    moses gichana
    339 views5 pages
    Hermitage Escalator Company focuses on putting the right maintenance experts in the right place at the right time to manage escalator systems. It uses sensors, cameras, and other IoT devices to generate big data, but recognizes the need for experienced technicians to perform predictive and preventative maintenance to avoid "false positives" that could increase costs. While IoT has benefits, Hermitage warns that an overreliance on large amounts of IoT data alone could lead technicians to find and fix non-existent issues, driving up maintenance expenses rather than reducing them.

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    Hermitage Escalator Company case study answers

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    Hermitage Escalator Company.edited112

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    Hermitage Escalator Company focuses on putting the right maintenance experts in the right place at the right time to manage escalator systems. It uses sensors, cameras, and other IoT devices to generate big data, but recognizes the need for experienced technicians to perform predictive and preventative maintenance to avoid "false positives" that could increase costs. While IoT has benefits, Hermitage warns that an overreliance on large amounts of IoT data alone could lead technicians to find and fix non-existent issues, driving up maintenance expenses rather than reducing them.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    339 views5 pages

    Hermitage Escalator Company - Edited112

    Uploaded by

    moses gichana
    Hermitage Escalator Company focuses on putting the right maintenance experts in the right place at the right time to manage escalator systems. It uses sensors, cameras, and other IoT devices to generate big data, but recognizes the need for experienced technicians to perform predictive and preventative maintenance to avoid "false positives" that could increase costs. While IoT has benefits, Hermitage warns that an overreliance on large amounts of IoT data alone could lead technicians to find and fix non-existent issues, driving up maintenance expenses rather than reducing them.

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    © All Rights Reserved
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    Download as docx, pdf, or txt
    of 5

    1

    Hermitage Escalator Company

    Student’s Name

    Institutional affiliation

    Course Name

    Instructor’s Name

    Date
    2

    Hermitage Escalator Company

    Question 1:

    It is Hermitage's philosophy to put the right person in the right place at the right time, and this is

    how they codify and manage the expertise of professional maintenance employees at their

    facilities. In accordance with the principles of management, Hermitage is able to manage the

    knowledge of skilled maintenance experts. The basic strategy to managing anything is to have

    the right person in the right place at the right time. This is where Hermitage focuses its attention.

    Hermitage makes good use of the expertise of professional maintenance technicians. Sensors,

    cameras, a rotating chain, and other components make up the Escalator system. Hermitage also

    makes use of IoT-generated big data, but it does it with caution. Experienced professionals with

    the necessary technical know-how can perform predictive and preventive maintenance. This

    technical knowledge must be competent in order for the right individual to solve the right

    problem at the right time. This is how Hermitage manages the expertise of seasoned maintenance

    personnel.

    Question 2:

    In every industry on the planet, the Internet of Things (IoT) has had a significant impact.

    Although it has numerous advantages, according to Hermitage, big amounts of data collected by

    IoT can result in "False positives," which can lead to an increase in maintenance costs rather than

    a decrease.  Even while the Internet of Things has a lot of potential in the future, Hermitage

    warns that it might also result in false positives. Whenever a large amount of data from the

    Internet of Things (IoT) is collected for escalator maintenance, it is possible that the indicators
    3

    will indicate that something is wrong when there isn't. Technicians will have a difficult time

    discriminating between a genuine and a bogus warning in this situation. It is precisely this type

    of situation that, rather than cutting maintenance costs, actually increases them. As a result, the

    factor associated with the Internet of Things is false positives. As a result of the use of big data

    analytics, the cost of maintenance increases.

    Question 3:

    The specific and real value: 

    It is possible that analyzing data from previous repair visits will assist you in doing proactive and

    preventative maintenance procedures. Using historical data from past maintenance calls, it is

    possible to identify a specific pattern for how technical knowledge should be applied to the

    system in the most effective manner possible.

    The exact date: 

    The precise date for the examination of previous maintenance calls should be within an

    acceptable time frame in today's technological environment. In this instance, it is possible that

    the data analysis of previous maintenance calls will take ten years.

     The substantial reason:

    The evolution of the Internet of Things serves as the explanation for selecting a time frame of ten

    years as the exact time frame. We may now see the world from two different perspectives

    because of the Internet of Things, which has revolutionized every business. The first depicts the

    world prior to the Internet of Things, and the second depicts the world after the Internet of
    4

    Things. Predictive and preventative maintenance are values that can be obtained by reviewing

    previous maintenance calls. It gave me a better knowledge of the problem and a more efficient

    method to solve it. Past maintenance call data analysis lays the way for past mistakes to be

    corrected, as well as providing many future maintenance dimensions. All future maintenance

    systems must be based on the results of data analysis from previous maintenance calls in order to

    provide a true picture of the state and problem.


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