Team 3 International Relations
Team 3 International Relations
Team 3 International Relations
Essay
Group: XCi
Team: 3
Members
Contenido
Introduction.......................................................................................................................... 3
Performance Appraisal System...........................................................................................4
Compensation programs.................................................................................................5
Internal Employee Relations............................................................................................5
Assessment of Employee Potential................................................................................5
•Trait sytems..................................................................................................................... 7
•Comparison systems......................................................................................................7
• Behavioral systems........................................................................................................7
Problems in performance appraisal....................................................................................8
Appraiser Discomfort.......................................................................................................8
Subjectivity of Performance Evaluations........................................................................8
Contrast Errors..................................................................................................................... 9
Errors of central tendency...................................................................................................9
Characteristics of an Effective Appraisal System.............................................................9
Job Related Criteria:.........................................................................................................9
Flexibility............................................................................................................................. 10
Empowerment..................................................................................................................... 12
Empowerment in Performance Appraisal.............................................................................13
Ways to Empower Employees by Using a Performance Management System.................13
Expatriation Programs in Global Companies........................................................................17
Approaches to Global Staffing..........................................................................................18
Ethnocentric Staffing.........................................................................................................18
Polycentric Staffing...........................................................................................................18
Regiocentric Staffing.........................................................................................................19
Geocentric Staffing...........................................................................................................19
Recruiting Host-Country Nationals....................................................................................19
Selecting Expatriates......................................................................................................19
Conclusion.......................................................................................................................... 21
References........................................................................................................................... 22
Introduction
First of all, we can define what is the Performance Appraisal System that manages
the employee performance process of an organization to evaluate the job
performance of a team. It includes capturing qualitative and quantitative feedback
and turning them into actionable insights.
Then we have different definitions that are involved in this system, the flexibility,
empowerment and Expatriation programs in Global companies, the first one
Flexibility can easily be applied to goal setting. They know their limitations and
strengths, so they are in the best position to guide the process.
The empowerment is the process by which managers give employees the power and
authority to make decisions at their level, recognize and solve problems, and look
beyond their job descriptions to help improve their organizations.
The last concept about expatriation is a way to identify and recruit employees with
the skills and cultural understanding needed to work abroad. It is also a way for
companies to support their employees when they move to a new country and help
them adapt to the new environment.
Performance Appraisal System
Performance Appraisal is the measuring method of how each individual performs
their daily work, before measuring someone you need to set the goals that this
person must achieve in order to keep going forward in their career path. Also, a
manager can’t establish the same goals for several people that belong to different
areas, since they will not perform the same duties, they won’t have the same
responsibilities and will not report to the same people.
Gary E. Roberts
While measuring someone’s performance, the manager must analyze the job
descriptions and job specifications, the firsts mentioned are composed by the tasks,
responsibilities and duties that the person taking the charge must fulfill in their daily.
Meanwhile, job specifications are conformed by knowledge, skills and capabilities
that the candidate must be identified with.
When planning to hire someone, P.A. is also helpful with career planning and
development, since goals are being set considering an individual's responsibilities,
duties, skills, etc.
Compensation programs
PA results provide a basis for rational decisions regarding pay adjustments. This is
achieved by keeping track of someone’s productivity regarding the duties they must
fulfill on the daily, managers constantly decide who deserves a raise on their salary
by evaluating how productive they are. To encourage good performance, a firm
should design and implement a reliable PA system and then reward the most
productive workers and teams accordingly. Creators of total rewards systems want
to ensure that individual performance supports organizational objectives.
In the current business climate, firms may want to consider monitoring performance
more often. Changes occur so fast that employees need to look at objectives and
their own roles throughout the year to see whether changes are in order. Some
organizations use the employee’s date of hire to determine the rating period. At
times a subordinate’s first appraisal may occur at the end of a probationary period,
anywhere from 30 to 90 days after his or her start date. However, in the interest of
consistency, it may be advisable to perform evaluations on a calendar basis rather
than on anniversaries. If firms do not conduct all appraisals at the same time, it may
be impossible to make needed comparisons between employees.
They ask raters to evaluate each employee’s traits or characteristics (e.g., quality of
work, quantity of work, appearance, dependability, cooperation, initiative, judgment,
leadership responsibility, decision-making ability, or creativity).
•Comparison systems
• Behavioral systems
They rate employees on the extent to which they display successful job performance
behaviors. In contrast to trait and comparison methods, behavioral methods rate
objective job behaviors. When correctly developed and applied, behavioral models
provide results that are relatively free of rater errors and biases. The three main
types of behavioral systems are the critical incident technique (CIT), behaviorally
anchored rating scales (BARS), and behavioral observation scales (BOS).
• Results-based systems
Appraiser Discomfort
Conducting PAs is often a frustrating task for managers. If a PA system has a faulty
design, or improper administration, employees will dread receiving appraisals and
the managers will despise giving them.
A potential weakness of many PA methods is that they lack objectivity. For example,
commonly used factors such as traits, behaviors, and competencies are virtually
impossible to measure with objective measures.
Bias errors happen when the rater evaluates the employee based on a personal
negative or positive opinion of the employee rather than on the employee’s actual
performance. Four ways supervisors may bias evaluation results are first-impression
effects, positive and negative halo effects, similar-to-me effects, and illegal
discriminatory biases. A manager biased by a first-impression effect might make an
initial favorable or unfavorable judgment about an employee and then ignore or
distort the employee’s actual performance based on this impression.
Positive halo effect (or halo effect) is an evaluation error that occurs when a
manager generalizes one positive performance feature or incident to all aspects of
employee performance, resulting in a higher rating.
Negative halo effect (or horn error) refers to an evaluation error that occurs when a
manager generalizes one negative performance feature or incident to all aspects of
employee performance, resulting in a lower rating. illegal discriminatory bias A bias
error for which a supervisor rates members of his or her race, gender, nationality, or
religion more favorably than members of other classes.
Contrast Errors
Supervisors make contrast errors when they compare an employee with other
employees rather than to specific, explicit performance standards.
Due Process: Ensuring due process is vital. If the company does not have a formal
grievance procedure, it should develop one to provide employees an opportunity to
appeal appraisal results that they consider inaccurate or unfair.
Flexibility
The performance appraisal data are potentially valuable for virtually every human
resource functional area. That’s why it is important to know about the human
resources flexibility, because this helps to have the data that must be available to
identify those who have the potential to be promoted or for any area of internal
employee relations. Through PA it may be discovered that there is an insufficient
number of workers who are prepared to enter management. A well-designed
appraisal system provides a profile of the organization’s human resource flexibility
strengths and weaknesses to support this effort.
Flexibility is the ability of a firm to respond to various demands from its dynamic
competitive environment.
(Sanchez, 1995)
Skill flexibility can be generated in two different ways. First, firms may have
employees who possess a set of broad-based skills and are capable of using them
under different demand conditions. Broad-based skills are valuable because they
generate output streams for existing requirements and are also capable of producing
output for possible alternative requirements. Skills possessed by employees but not
currently used may open up new opportunities of business for the firm, and indeed,
may influence strategic choices (Lengnick-Hall & Lengnick-Hall, 1988). Second,
firms may employ a wide variety of “specialist” employees who provide flexibility by
allowing the firm to reconfigure skill profiles to meet changing needs. With this
flexibility, when the need arises, the firm may reorganize its employees (e.g., through
project teams) to achieve the desired skill profile to fit with the changed demand
(Neuman & Wright, 1999).
Behavior flexibility is valuable because it enables the firm to deal with a variety of
situations and facilitates change implementation. Desired behaviors may be
appropriate as evaluation criteria because if they are recognized and rewarded,
employees tend to repeat them. If certain behaviors result in desired outcomes, there
is merit in using them in the evaluation process.
Having employees with enhanced learning capabilities means that the organization
does not need to hire new people with new attributes to address environmental
changes.
High flexibility reduces the cost of obsolescence and, by helping firms to react to
change, may reduce the costs of delayed change and missed opportunities.
All this helps the performance appraisal system to have a positive and satisfactory
feedback or evaluation on the individual or team task performance, because it helps
to improve and increase the performance on the employees work.
Empowerment
Empowering employees is the best way to retain them. By involving them in the
company's objectives and strategies, by allowing them greater autonomy and greater
room for manoeuvre, the company favors the development of their skills and
qualifications. Increased motivation can only have a positive impact on overall
productivity and thus turnover. Accountability will thus encourage intelligent risk-
taking, unleash employee creativity, and strengthen their collective ability to execute.
In a highly competitive context, this represents a great differentiation axis, capable of
maximizing the company's competitiveness.
On the management side, you no longer need to micromanage your teams. Savings
in time and resources can be redirected towards more strategic concerns.
Additionally, in a world where cutting-edge skills and talents are increasingly rare,
training employees is a major asset. In fact, it enhances the employer brand and
thus increases the company's ability to attract top talent. In addition, and if the need
arises, the company will more easily manage to fill management positions internally.
The reason is that it has empowered actors, experienced in the organization's culture
and values, and therefore perfectly qualified to take over.
Expatriate: Is an employee who is not a citizen of the country in which the firm
operations are located but is a citizen of the country in which the organization is
headquartered. The U.S. expatriate population has grown rapidly because of the
large numbers of workers who are being sent to China and India.
The word used to mean to get kicked out of your native country — it's from the
French word expatrier which means "banish." The prefix ex means "out of" and the
Latin patria "one's native country," but the word took a turn and now refers to people
who left without getting shoved out.
Host Country National (HCN): Is an employee who is a citizen of the country where
the subsidiary is located. An example would be a U.S. citizen working for a Japanese
company in the United States. Normally, the bulk of employees in international
businesses will be HCNs.
Companies that are staffed by locals are not only typically less expensive but also
offer advantages from a cultural and business standpoint. In most industries, HCNs
comprise more than 98 percent of the workforce in the foreign operations of North
American and Western European MNCs.
Third-Country National (TCN): Is a citizen of one country, working in a second
country, and employed by an organization headquartered in a third country. An
example would be an Italian citizen working for a French company in Germany.
Ethnocentric Staffing
With ethnocentric staffing, companies primarily hire expatriates to staff higher-level
foreign positions.
This strategy assumes that homeoffice perspectives and issues should take
precedence over local perspectives and issues and that expatriates will be more
effective in representing the views of the home office. The corporate HR department
is primarily concerned with selecting and training managers for foreign assignments,
developing appropriate compensation packages, and handling adjustment issues
when managers return home. Generally, expatriates are used to ensure that foreign
operations are linked effectively with parent corporations.
Polycentric Staffing
When HCNs are used throughout the organization, from top to bottom, it is referred
to as polycentric staffing. In developed countries such as Japan, Canada, and the
United Kingdom, there has been more reliance on local executives and less on
traditional expatriate management.
The ultimate goal of most foreign operations is to turn over control to local
management. The use of the polycentric staffing model is based on the assumption
that HCNs are better equipped to deal with local market conditions. Organizations
that use this approach will usually have a fully functioning HR department in each
foreign subsidiary responsible for managing all local HR issues. Corporate HR
managers focus primarily on coordinating relevant activities with their counterparts in
each foreign operation. Most global employees are usually HCNs because this helps
to clearly establish that the company is making a commitment to the host country
and not just setting up a foreign operation. HCNs often have much more thorough
knowledge of the culture, the politics, and the laws of the local, as well as how
business is done. There is no standard format in the selection of HCNs.
Regiocentric Staffing
It is similar to the polycentric approach, but regional groups of subsidiaries reflecting
the organization’s strategy and structure work as a unit.
There is some degree of autonomy in regional decision making, and promotions are
possible within the region but rare from the region to headquarters. Each region
develops a common set of employment practices.
Geocentric Staffing
It is a staffing approach that uses a worldwide integrated business strategy. The firm
attempts to always hire the best person available for a position, regardless of where
that individual comes from. The geocentric staffing model is most likely to be
adopted and used by truly global firms. Usually, the corporate HR function in
geocentric companies is the most complicated because every aspect of HR must be
dealt with in the global environment.
For example, an error that many recruiters make is believing that all countries in
Europe are similar or the same. The use of technology in global recruiting also varies
considerably. For example, although Scandinavian companies in Norway, Sweden,
and Denmark were among the first to promote Internet use for recruiting, recruiters in
France, Italy, and much of southern Europe do not use it as much.
Selecting Expatriates
Expatriates are often selected from those already within the organization, and the
process involves four distinct stages.
In stage one, self-selection, candidates determine whether they are right for a global
assignment, whether their spouses and children are interested in relocating
internationally, and whether this is the best time for a move. In the case of self-
selection, the candidates assess themselves on all of the relevant dimensions for a
job and then decide whether to pursue a global assignment. The self-assessment
extends to the entire family.
When candidates are selected for expatriate assignments, spouses, partners, and
entire families also need to be “selected.” Basically, candidates must decide whether
to go to the next step in the selection process.
Stage two involves creating a candidate database organized according to the firm’s
staffing needs. Included in the database is information such as the year the
employee is available to go overseas, the languages the employee speaks, the
countries the employee prefers, and the jobs for which the employee is qualified.
Stage three involves scanning the database for all possible candidates for a given
global assignment; then the list is forwarded to the assigning department. There,
each candidate is assessed on technical and managerial readiness relative to the
needs of the assignment.
In the final stage, one person is identified as an acceptable candidate based on his
or her technical or managerial readiness and is tentatively selected.
For the final topic developed in this essay we can see that for all those who decide to
take the risk of going to work and live abroad there are these types of programs that
support them in the process to achieve a selection process and be able to obtain a
decent job and help them to develop.
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